East House jobs in Rochester, NY

East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Human Resources Generalist (HRG) serves as a trusted partner and support to managers, leaders and employees across the organization, providing both transactional HR services and consultative guidance. This role performs a broad range of HR functions including (but not limited to) recruitment, onboarding, HR data management, general employee relations, performance management support, and benefits administration. The HR Generalist works closely with leadership to implement HR practices that align with organizational goals, strengthen employee engagement, support workforce stability, and ensure compliance within a highly regulated, mission-driven environment. Responsibilities HR Data Maintenance and Reporting Accurately document and process all employee data to include applicant tracking, onboarding, employee pay, benefits, learning & development and training, and status changes in databases and systems with integrity, and confidentiality. Prepare HR-related reports for management and leadership per established processes and ad hoc reports as needed Monitor key HR metrics, including time-to-fill positions, turnover, retention, and employee satisfaction, to identify trends and recommend improvements; other HR metrics may be added Maintain the HR section of the intranet, ensuring policies, procedures, and forms meet agency standards Create and update HR forms as needed to support organizational operations Responds timely to routine HR inquiries. Compliance and Legal Ensures compliance with federal, state, and local employment laws and regulations, including but not limited to regulations that cover employee leave, wage and hour, employee benefits, accommodations, and employee job protections and rights. Maintains and updates HR policies, procedures, and employee handbooks. Ensures that employee records are properly maintained and recordkeeping follows regulatory and organizational requirements. Coordinates with IT and Facilities changes to employees' access. Benefits Administration Administers benefits administration, including health insurance, retirement plans, and other employee benefits. Acts as a liaison between employees and benefit providers, handling inquiries and troubleshooting any issues. Develops and disseminates benefit orientation and other informational materials promoting benefits programs including open enrollment. Helps with the annual open enrollment process and is responsible for ensuring timely submission of all benefits paperwork. Coordinates with leave administration including, but not limited to FLMA, Disability, PFL, etc. Culture of Engagement Assists in promoting a positive, inclusive, and supportive workplace culture aligned with East House mission, values, and organizational well-being Serves as a point of contact for employees and managers regarding HR-related policies and procedures, providing guidance and resolving employee relations matters in a timely manner. Works with leadership to address employee concerns, support conflict resolution, and recommend corrective action as appropriate and within established policies and guidelines. Assists with employee retention initiatives, engagement activities, and recognition efforts Conducts employee stay and exit interviews, analyze themes and trends, and provide feedback to HR leadership to support continuous improvement, retention strategies, and organizational effectiveness. Talent Acquisition and Onboarding Partners with and supports hiring managers to identify staffing needs and ensure a smooth, efficient hiring process Perform full-cycle recruitment, including job postings, screenings, interviews, offers, background checks, and onboarding Complete risk and safety reviews as required Facilitates new employee onboarding to promote a positive and supportive start Conducts stay interviews to support retention and strengthen engagement of new staff Performance Management and Development Supports the performance management process by assisting managers with performance reviews, goal setting, and employee development plans. Works with managers to address performance issues, provide coaching, and create development plans for staff growth. Coordinates with Director of Human Resources and Director of Learning & Development to implement training programs that enhance staff skills, improve team effectiveness, and align with organizational goals. Other Ensures compliance with policies, federal and state regulations. Collaborates with the Office of Ethics, Compliance & Quality on identifying and correcting non-compliance. May perform other duties as assigned by the Director of Human Resources. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Skills & Abilities Understanding of employment law and HR best practices. Excellent interpersonal and communication skills with the ability to work effectively with employees and build strong relationships across all levels of the organization. Problem-solving skills with the ability to manage sensitive employee relations issues and information. Consultative skills involving effective verbal and written communication, active listening, persuasion, presentation, and public speaking abilities. Excellent attention to detail and organizational skills, ability to work in a fast-paced environment and manage multiple priorities and tasks. Proficiency with various Microsoft applications including Excel, Outlook, and Word) and/or other computer systems. Proficiency in using HRIS or applicant tracking systems (ATS) such as Paylocity or ADP. Passion for supporting the recovery community and a commitment to fostering an inclusive and supportive workplace culture. Takes great care in ensuring words and actions align to organizational values. Valid New York State driver's license and access to a reliable vehicle to attend meetings, events and/or recruiting functions outside of office. COMPETENCIES Alignment with East House Values Humanistic, Collaborative, Optimistic, Progressive, Integrity. Represents the organization professionally and aligns with its mission. Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability Takes responsibility for all work activities and personal actions. Follows through on commitments; implements decisions that have been agreed upon. Maintains confidentiality with sensitive information. Acknowledges and learns from mistakes without blaming others. Recognizes the impact of one's behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. Promotes an environment where everyone feels respected and included. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements Minimum Qualifications: Associate's degree in Human Resources, Business Administration, Psychology, Social Work, or a related field required; comparable education and experience may be considered. Bachelor's degree and/or HR certification strongly preferred. Minimum of 2-4 years of HR experience, preferably in a non-profit or mission-driven organization. Salary Description $22.15 - $27.70

The Quality Management Specialist works with the Quality Management Department to provide the highest achievable quality of services to the individuals we serve. The Quality Management Department defines best practices, identifies strengths in service delivery and provides structure through which problem identification and resolution can occur. Quality Management Specialists at DePaul will assist in the establishment of outcomes, indicators and monitoring for Quality Assurance purposes. The QM Specialist will assist in the analysis of data gathered to implement change as needed for improvement of services. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive wages Pay range for this position is $23.20-$24.70/hour based on experience Responsibilities Implementation of the Quality Management Plan within the corporation. Incident Management - review incident reports and provide feedback and recommendations(site-specific). Responsible for incident investigations and determining trends for reporting and follow-up consultation and training. Responsible for Utilization Record Review functions to include Individual record audits, admission reviews, continued stay reviews and discharge reviews. Participate in gathering and preparation of necessary statistics for Quality Management / Improvement reports. Participate and support the implementation of Risk Management activities throughout the corporation. Review and follow-up to consumer, family members and other providers' concerns / complaints. Involved in facilitation of client feedback for quality improvement purposes. Responsible for the Resident Satisfaction Surveys. Responsible for the Family Satisfaction Survey and other surveys as deemed necessary. Involved in agency-wide Quality Improvement functions as determined appropriate. Involved in performance-based outcomes activities as determined appropriate. Provide support to the Quality Management Vice-President, Quality Management Director and Quality Management Specialist II as requested. Participate in DePaul's overall Quality Management planning. Performs all other duties as assigned. Qualifications Registered Nurse or Licensed Practical Nurse with 3 years of experience in long-term care; OR Bachelor's degree with 3 years of experience in long-term care. Adult care experience preferred. Valid NYS driver's license - travel required. Must meet DePaul's Clean Driving Record Policy Benefits This position is eligible for 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program, and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

West Main, a DePaul Treatment Apartment Program, is now hiring a full-time Assistant Residential Supervisor! Under the direction of the Residential Supervisor, provides care rehabilitation training, support and supervision for the development and / or enhancement of community living skills to residents. Provide leadership, supervision, and training related to medication supervision, policy, systems and standards. Acts as Program site Supervisor in the absence of the Residential Supervisor. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits Pay range for this position is $24-$24.90/hour Responsibilities Direct Service Responsibilities: Respects and maintains resident's rights and confidentiality and demonstrates a positive, caring attitude toward all residents, staff, guests and service providers. Provide teaching, monitoring and recovery oriented supports in accordance with OMH 593 and 595 including the following rehabilitative services; Assertiveness / Self-Advocacy Training, Community Integration / Resource Development, Daily Living Skills, Health Services, Medication Management Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services and Symptom Management. Ensure that each resident on his or her caseload receives comprehensive planning in a person centered approach for; admission (including the completion of admission notes), ongoing recovery oriented services and discharge. Ensure that each plan is complete and up-to-date in accordance with standards of practice and the New York State Office of Mental Health. Observe, monitor, document and report resident behaviors as well as their progress in accordance with agency standards.= Assist Residents in the preparation of nutritious meals, including food preparation when needed. Assist in planning, implementation and support of recreational activities. Provide safe transporting of resident when needed. Complete household chores assigned by supervisor to maintain cleanliness and safety standards. Supervise and document resident medications in accordance with agency policies. Perform any other duties necessary for the effective and efficient operation of the community residence. Administrative Responsibilities: Perform medication coordinator roles and provide leadership, supervision and training related to medication supervision, policy, systems and standards. Supervise the program in the absence of the Residential Supervisor, including supervision of resident care, staff, and physical plant. Assist with the interviewing process and make hiring recommendations to supervisor. Attend staff meetings and trainings as required by supervisor and work as a member of the residential team for each resident. Give relevant input for treatment team meetings, staff meetings, continued stay reviews, and any other relevant meetings. Assist the manager with maintaining a positive relationship with the community, outside service providers, and family members in an effort to foster community involvement and participation. Share in on-call responsibilities of the program as designated by the Residential Supervisor. Qualifications Education / Experience : Preferably a Bachelor's degree in Human Services and at least one year related experience or a combination of education and experience that meets QMHS status as defined by The Office of Mental Health (OMH). Other : Driving record that meets agency's Clean Driving Record Policy. Must be at least Eighteen (18) years of age. Benefits This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

Westwood Commons, a DePaul Senior Living Community is hiring a part-time Resident Care Supervisor to work the evening shift. The Resident Care Supervisor demonstrates positive leadership and oversight of each shift for the provision of routine and emergent resident care services. The pay range for this opportunity is $18.00 - $18.30 per hour. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive wages Responsibilities Respects and maintains resident rights and confidentiality. Listens and responds to residents' requests promptly and cheerfully. Assists in providing for the social, emotional and cultural needs of residents. Leads each shift in a respectful manner and according to the company's policies and procedures. Performs all duties and responsibilities of a Medication Technician and of a Resident Care Assistant. (See appropriate job descriptions). Monitors residents' needs and makes appropriate referrals to outside service providers utilizing DePaul's Policies and Procedures for direction. Assists in providing a cheerful and homelike environment. Monitors the work performance of the RCA's, HHA's and PCA's to assure that residents receive the assistance they require and that this assistance is provided at a pace that does not cause the resident to feel rushed. Communicates clearly and thoroughly with staff members both on shift and the incoming shift regarding resident and community issues. Communicates with the resident's family and responsible person timely and professionally. Demonstrates skills to build relationships with residents that are warm, positive, caring and supportive. Relates professionally to staff from regulatory agencies. Completes and reviews all written documentation prior to leaving the shift. Participates in the required twelve (12) hours of in-services education per year and other meetings/inservice training deemed necessary.. Responsible for promptly reporting any staff or resident issues, using the documentation systems as described in the DePaul staff handbook before leaving their shift. Maintains daily time card recording as described in the handbook. Performs all other duties as directed by the Resident Care Director. SPECIAL DEMANDS: · Warmth, understanding and responsiveness to residents and their demands and reactions. · Positive feeling for families and visitors, exercising patience and tact. · Ability to use initiative, judgment and resourcefulness and ability to make decisions and to lead the shift successfully. · Ability to treat supervisees, other staff, resident and families with respect at all times. ESSENTIAL FUNCTIONS: 1. Ability to communicate with residents and others in the English language. 2. Ability to read and write English. 3. Ability to lift up to 30 lbs. without mechanical assistance. 4. Ability to visually observe residents. 5. Ability to audibly hear call bells, emergency systems, verbal needs expressed by residents. 6. Ability to turn, stoop, bend, and stretch in order to assist residents. 7. Ability to stand and walk for prolonged periods. 8. Ability to recognize and respond to emergencies, including the evacuation of residents and visitors in the event of fire. 9. Ability to push medication cart down hallway without assistance. Qualifications 1. Must be at least 18 years of age. 2. HS diploma or GED preferred. CNA, HHA, or PCA certification preferred. 3. Must be dependable, hardworking and willing to work as part of a team. 4. Must demonstrate excellent customer service skills. 5. Respects and maintains resident rights and confidentiality. 6. Must be First Aid certified (DePaul will provide training). 7. Must pass the Health Evaluation exam/tests performed at the time of hire and yearly thereafter. 8. Must be approved by the NYS Criminal History Background Check (CHRC) unit and meet company employment criteria. Work Environment Well lighted, air-conditioned/heated environment; may be exposed to residents with communicable diseases or confused residents who become combative. May be required to work outside on occasion when required by resident care needs (i.e., resident walks or other outdoor activities). Benefits his position is eligible for 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program, and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualification, merit and program need

Halstead Square, a DePaul Community Residence-Single Room Occupancy (CR-SRO) Program, is now hiring a full time Cook! Under the supervision of the Dietary Director, the Cook prepares and serves meals in a timely manner and ensures they meet nutritional standards and are in recommended amounts to meet the dietary needs of residents. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive pay rates from $20.50-$20.80/hour! Responsibilities Responsible for seeing that all food is served at the proper temperature. Responsible for following recipes when needed when preparing meals. Assists in the service of meals to assure that food is served attractively and in proper portions. Responsible for advanced preparation of food while assuring that the quality of the product is maintained. Follows proper sanitation and safety procedures and assures that Dietary Assistants follow safety protocols. Wears attire suitable and safe for position. Organizes and ensures sanitation of storerooms, refrigeration units and kitchen and dining areas. Supervises the maintenance, cleaning and sanitation of assigned culinary equipment and work areas. Regularly visits residents in the dining room to observe and evaluate meal service quality, diet appropriateness, quantity, temperature and appearance to ensure resident satisfaction. Follows all food safety protocols when storing and disposing left over foods. Responsible for the supervision of the Dietary Assistants and oversees the Dietary Department (including ordering of food and supplies) in the absence of the Director. Responsible for the security of all dietary items and the prevention of loss from staff, residents and the public. Respects and maintains resident confidentiality and demonstrates a caring, positive attitude toward all residents (as per respect policy), staff and guests. Participates in staff meetings and attends agency required trainings. Follows all safety rules and regulations for self, residents, and staff. Performs any other duties necessary for the effective operation of the programs. Qualifications Education / Experience : At least one-year work experience as a cook in a restaurant or in a large volume food service program is required. Must be at least Eighteen (18) years of age. Work Environment The schedule for this position is: Thursday-Monday, 10am-6:30pm. Benefits This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

*$5K SIGN-ON BONUS* East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Assistant Program Manager provides direct supervision to residential staff in collaboration with the Program Manager. This position assists with all aspects of site operations, including monitoring staff compliance, documentation, ensuring adherence to agency policy and procedures, and promoting an environment that supports client goals and recovery. Responsibilities Provide day-to-day supervision, support, and scheduling for Residential Advisors and Peer Support Specialists. Monitor daily documentation and shift notes for accuracy and completeness. Conduct regular supervision and team meetings. Participate in hiring and onboarding of new staff. Support and ensure compliance with individual service plans. Monitor the physical site, including cleanliness, safety, and necessary maintenance. Participate in incident review, response, and follow-up. Facilitate group activities that support recovery and independent living. Assist clients with activities of daily living as needed. Maintain collaborative relationships with internal and external stakeholders. Other Ensures compliance with policies, federal and state regulations. Collaborates with the Office of Ethics, Compliance & Quality on identifying and correcting non-compliance. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Skills & Abilities Effective oral and written communication skills. Ability to work independently and cooperatively in a culturally diverse environment. Basic computer literacy and intermediate proficiency in Microsoft Word and electronic documentation. Ability to effectively manage time and prioritize tasks. COMPETENCIES Alignment with East House Values Humanistic, Collaborative, Optimistic, Progressive, Integrity. Represents the organization professionally and aligns with its mission Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability Takes responsibility for all work activities and personal actions. Follows through on commitments; implements decisions that have been agreed upon. Maintains confidentiality with sensitive information. Acknowledges and learns from mistakes without blaming others. Recognizes the impact of one's behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. Promotes an environment where everyone feels respected and included. Operational Efficiency, Feedback, Continuous Improvement Manages day-to-day operations efficiently. Focus on process improvements and optimization. Provides and receives constructive feedback in a respectful manner and uses feedback to learn and improve both individually and as a team. Relationship Building/Collaboration Develops and maintains positive relationships based on trust, respect, and mutual support. Builds and leads high-performance teams and establishes high standards of performance and conduct for oneself and others. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Requirements Minimum Qualifications Associate's degree in a human services-related field and two (2) years of related experience OR Equivalent experience in lieu of education may be considered Licensure/Certification Requirements NYS motor vehicle license, safe driving record and availability of personal vehicle for work. OASAS licensed programs: Advanced Counselor CASAC or other QHP as defined by OASAS Operating Regulations required. Supervisory experience preferred. Salary Description $24-$25.50

Westwood Commons, a DePaul Senior Living Community is hiring a part-time 24 hour Resident Care Assistant to work the evening shift. Under the general direction of the Supervisor-In-Charge, the Resident Care Assistant provides direct personal care and assistance to residents as needed. The pay range for this opportunity is $16.25 - $16.55 per hour. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive wages Responsibilities Respects and maintains resident confidentiality and demonstrates a positive, caring attitude toward all residents, staff and guests Assists residents with bathing, personal care and oral hygiene. Assists residents with choice of attire and care of clothing. Reminds residents of meal times and monitors meal attendance.. Makes beds daily and changes bedding and linens weekly or as needed. Performs rounds on each resident at the beginning and end of each shift. Documents and reports all concerns to the supervisor; (i.e. changes in behavior, evidence of illness etc.) Assists relatives, guests and visitors as needed or requested. Will also assist with room preparation and welcome of new residents. Reminds residents of medication times. Attends staff meetings and in-services when requested. Keeps scheduled shifts and plans time off in advance with the supervisor. Performs housekeeping duties and laundry as scheduled needed or requested. Inspects building areas and furnishings for wear and defects, completes maintenance requests. Assists with activity programs as requested. Performs other duties as requested or assigned. Qualifications High School diploma or GED preferred. CNA, HHA or PCA certification preferred. One year work experience in a care-giving field desired. Must be dependable, hardworking and willing to work as part of a team. Must have the required references and criminal record check. Must have annual TB screening and Health Assessment completed. Must be at least 18 years of age. Desired Qualities Warmth, understanding and responsiveness to residents and their demands and reactions. Positive feeling for families and visitors, exercising patience and tact. Ability to use initiative, judgment and resourcefulness and ability to make decisions. Benefits This position is eligible for 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program, and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit and program need.

The Senior Entitlement Specialist coordinates, obtains, and monitors residential and/or community client accounts within DePaul properties and the community at-large. Serves as Rep Payee for designated clients to ensure proper administration of funds for food, shelter, clothing, bills, etc. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits (see below for details) Pay range for this position is $24-27.75/hour Responsibilities Respects and maintains client confidentiality. Demonstrates a positive and caring attitude towards all customers and staff. Interpret and stay current with SSI, SSA, SSD, NY OTDA SSP and public assistance regulations for all programs. Assist the residential program in procuring the necessary funding arrangements for clients upon admission which may include the actual processing of the applications(s) (i.e., SSI, SSD, Medicaid, Public Assistance, NY OTDA SSP and food stamp applications). Provide assistance and expertise to residential staff with financial applicants, recertification and assist in resolving funding issues with SSA/DHS/SSP upon move in and during stay. Update SSA/DHS/SSP of movement and all other situations (ex., Employment, marriage) that would affect funding to ensure individuals are properly funded. Work with residential programs in the process of transferring consumer funding at the time of discharge. Serve as an information source for funding/referring agencies, families and consumers regarding financial issues. Develop positive working relationships with outside community service providers. Ensure proper representation for client at administrative hearings and work closely with Social Security staff. Serve as a community liaison interacting with the police, clinics, hospitals, and department of social services to resolve problems and to make referrals. Ensure proper recording of all client payments. Timely generation of client allowances for debit card processing, whether weekly, biweekly or monthly allotments. Communicate all changes due to reduction for past due bills. Maintain client accounts receivable for the residential program. Monitor and work with the appropriate individuals (i.e., residential staff, family member, representative payee, etc.) to collect outstanding balances as needed. Provide requested financial statements (i.e., monthly accounts receivable trial balances, client ledgers, etc.) to accounting staff, supervisors, program directors as needed. Resolve consumer citizenship issues in the residential program through the U.S. Department of Justice, Immigration and Naturalization Service. Regular review for accuracy and reconciliation of residential accounts ensuring proper recording of funding and payments of rent and PNA and other bills as required. Provide any financial information to the Quality Assurance Department as required. Follow all safety rules and regulations for self, residents and staff. Perform any other duties necessary for the effective and efficient operation of the program. Qualifications Minimum of a High School diploma or GED. Relevant college coursework preferred, or an equivalent combination of education and related work experience in entitlements. Must have own transportation and meet agency clean driving requirements. Computer knowledge, especially with Excel, is preferred. Must possess excellent problem-solving skills and have the ability to work with community and departmental personnel. SSI, SSD and food stamp program knowledge strongly desired. Benefits This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

Parkside Square, a DePaul Community Residence-Single Room Occupancy (CR-SRO) Program in East Rochester, is looking for a skilled maintenance professional to join our team! Under the direction of the Programs Director, the Facilities Coordinator is responsible for providing maintenance cleanliness and upkeep of the building and grounds. This includes the ability to trouble shoot and problem solve in a proactive and cost-effective manner. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits (see below for details) Competitive wages- compensation $24-$24.90/hour based on experience Responsibilities Respects and maintains resident confidentiality and demonstrates a caring, positive attitude toward all residents (as per respect policy), staff and guests. Makes repairs of the building, equipment, and machinery as needed within his / her capability and notifies the Programs Supervisor of any major problems or concerns. Repairs lights, plumbing, windows, and screens, and performs simple carpentry when needed. Replace / repair carpet and tile. Performs interior and exterior painting as needed; obtains bids for larger projects. Coordinates work orders with the Programs Supervisor or designee to ensure that deadlines and priorities of the program are met. Under the direction of the Programs Supervisor, oversees the contracts for the preventative maintenance of the following: generator, fire extinguishers and Ansul system, sprinkler system, fire alarm, elevator, HVAC system (boiler, roof top units, air conditioner heater unit), water treatment and pest control. Ensures that residents' rooms are prepared for new admissions, which may include maintenance of the room itself and the moving of the furniture and equipment as required. Gathers price estimates for major repair work and reviews them with the Supervisor. Maintains ongoing contact and monitoring of the lawn care and snow removal companies. Ensures that walkways and exits are shoveled and salted as needed. Works with the Director to ensure that all OMH/HCR, and other funders physical plant issues are successfully addressed according to DePaul's Physical Plant Standards. Assumes on call responsibility during physical plant emergencies. Maintain and perform preventative maintenance for building and grounds to include ensuring all property outside of the building is properly maintained and cleaned as needed. This includes weeding and picking up of any trash, cigarette butts or any other debris on the property. Identify if service needs to be notified as it pertains to grounds / landscaping. Participates in staff meetings and in-services. Works independently and with other maintenance staff to ensure that agency deadlines and priorities are met. Follows all safety rules and regulations for self, residents, and staff. Schedules, implements, and tracks monthly fire drills as per OMH (Office of Mental Health) regulations as directed. Completes monthly inspections of all fire safety equipment according to OMH / Quality Management guidelines. Performs any other duties necessary for the effective operation of the programs. Qualifications Education & Experience : High School Diploma or GED preferred. Trade or industrial arts coursework preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals required. Three years of work experience in providing hands on maintenance in a large facility to include electrical, carpentry, painting, plumbing, drywall repair, and other minor repair work preferred. Must be able to lift at least 70 pounds. Ability to use a computer for email and ticketing system. *In addition to the above criteria, this position also requires a clean, valid, NYS driving record as outlined in DePaul's personnel policy. Must be at least Eighteen (18) years of age. Benefits This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

The DePaul Rochester View Apartment Treatment Program is now hiring a full-time Medication Coordinator 2! Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits Pay range for this position is $22-$22.30/hour Responsibilities Provides leadership for medication related systems, adherence to DePaul Policy, Training and Standards. Supervises the Medication Coordinator 1(s). Provides Medication related training for new employees in coordination with the Residential Supervisor. Process all incoming client medications. This includes checking labels for accuracy, completing proper documentation and storing medications as per DePaul's standards and NYS Office of Mental Health regulations. Process incoming prescriptions, medication or treatment orders and updates client charts as well as the Medication Administration Record (MAR) when new medications or change orders are prescribed. Inventories all medication (pill, liquid, inhaler and creams) and required supplies (BGL test strips, alcohol swabs) weekly to identify medications that need to be ordered. Ensures that prescriptions are refilled as needed. Request standing order prescriptions as needed. Tracks and oversees the medication ordering and supply and ensure medications are on site without interruptions of medication regimen. Acts as a liaison with resident, doctors, pharmacies, providers and residential staff as necessary to ensure timely and accurate ordering of medications and appointment scheduling as needed. Oversees the supervision of all residents' medications in accordance with physician's orders, DePaul's Policy and NYS Office of Mental Health regulations. Monitors the medication related documentation weekly for accuracy and completeness. Address areas of need with Site Supervisor. Reports significant issues regarding client medications to the Residential Supervisor (i.e. missed doses of medications, resident refusals, adverse reactions etc.). Responsible for overseeing the monitoring and documentation of all residents involved in the self-medication process. Respects and maintains resident confidentiality and demonstrates a caring, positive attitude towards all residents, family members, staff, guests and service providers. 14. Performs any other duties necessary for the effective operation of the program and the medications room in particular Qualifications Education & Experience : High School Diploma required. Advanced educational degree preferred. One-year experience working with people with mental illness preferred. Demonstrated prior medication management experience required. Excellent organizational and communication skills with experience interfacing with medical personnel and adherence to protocols. Employee Supervision experience preferred. * In addition to the above criteria this position also requires a clean NYS driving record as outlined in DePaul's personnel policy. Must be at least Eighteen (18) years of age. Work Environment The schedule for this position is: Monday-Friday, 9:30am-6pm. Benefits This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

Requirements Minimum Education & Experience: High school diploma or GED. Previous experience in a Peer role preferred. Licensure/Certifications: Peer Certification preferred (provisional and/or permanent). If not currently certified, the employee will obtain certification (provisional and/or permanent) within 18 months of hire. Other Skills/Knowledge/Experience: Past or present consumer of mental health and/or chemical addiction services, with the ability to relate to others currently using those services. Demonstrated skills in effective oral and written communication and the ability to work cooperatively with culturally diverse guests, staff, and community representatives. Ability to work independently. Basic computer literacy, including the ability to perform basic searches online, use email, and make simple edits to documents. Basic Microsoft Word skills, including the ability to produce basic business letters and simple tables and charts, check spelling, set tabs, change page orientation, sort, save, open, and organize electronic files. Knowledge of and ability to apply person-centered practices. Physical/Mental Demands: Frequently requires sitting, handling objects and paperwork, working with a computer, and communicating with others verbally and in writing. Occasional lifting of up to 30 lbs., walking, climbing stairs, standing, and reaching. Finger dexterity sufficient to operate a telephone and computer keyboard. Hearing ability to hear normal conversation. Visual ability to read documents and a computer screen. Ability to read and interpret policies, procedures, and various other information. Ability to maintain emotional control under stressful situations. Working Conditions: Traditional household environment. Responds to crises during on-duty hours. Must be available to work weekends, some evenings, and holidays. Salary Description $19.00-$19.50

Westwood Commons, a DePaul Senior Living Community is hiring a full-time MedicationTechnician to work the evening shift. Under the general direction of the Supervisor-In-Charge the Medication Technician will administer prescribed medication and treatment to residents in a safe and timely manner within the guidelines set forth by DePaul Adult Care Communities and the state of New York. The Medication Aide will also be responsible for resident's personal care as described in the Resident Care Assistant (RCA) position description while not administering medications. The pay range for this opportunity is $17.00 - $17.30 per hour. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive wages Responsibilities Responsibilities: Administration of medication and treatment to residents timely, accurately and as prescribed by the physician. Documentation of those medications and treatments as determined in the policy and procedures. Observation and documentation of response (therapeutic or adverse) to medications and treatments. Maintaining an organized, clean and secure medication cart and medication room. Timely ordering of medications and or supplies for availability to residents Following facility and pharmacy guidelines and policies in ordering, returning and discontinuing of medication orders. Preparation of medications for residents leaving the facility for extended periods of time, or arranging for the delivery of those medications from the pharmacy. Accurately processing physician orders and transcribing orders to the Medication Administration Record. Directly accountable for the security of controlled substances and the accuracy of record keeping. Practices and maintains appropriate infection control techniques when preparing/administering medications and employs universal precautions at all times. Performs resident care duties as described in the RCA position description in response to the needs of the resident or as assigned. Participates in the required twelve (12) hours of medication in-service education. Assists in providing a therapeutic and homelike environment. Essential Functions: Ability to communicate with residents and others in the English language. Ability to read and write English. Ability to lift up to 30 lbs. without mechanical assistance. Ability to visually observe residents. Ability to audibly hear call bells, emergency systems, verbal needs expressed by residents. Ability to turn, stoop, bend, and stretch in order to assist residents. Ability to stand and walk for prolonged periods. Ability to manipulate equipment (sphygmomanometer, Accucheck, thermometer, etc.). Ability to recognize and respond to emergencies, e.g., evacuation of residents and visitors in the event of fire. Ability to push medication cart down hallway without assistance. Qualifications Must Pass the Medication Technician training provided by DePaul within 90 days of Medication Skills Checklist. *The Medication Skills Checklist must be completed before passing any medication. Must possess a working knowledge of resident care, particularly with the geriatric and adult special care needs population. Must be at least Eighteen (18) years of age. Must have the required references and criminal record check. Must be in good standing with the Healthcare Personnel Registry. Must have the required annual Tuberculosis (TB) testing and Annual Health Assessment in accordance with New York State Regulations. Desired Qualities Warmth, understanding and responsiveness to residents and their demands and reactions. Warmth, understanding and responsiveness to residents and their demands and reactions. Positive feeling for families and visitors, exercising patience and tact. Ability to use initiative, judgment and resourcefulness and ability to make decisions. Benefits This position is eligible for the following for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.

East House is seeking an accomplished Chief People Officer (CPO) to serve as a trusted executive partner to the CEO and Executive Leadership Team! This role is designed for a seasoned leader who brings judgment, presence, and credibility to the most complex people and organizational challenges, and who thrives at the intersection of strategy, culture, and execution. The CPO will lead and mentor the organization's Human Resources and Learning & Development leaders, while shaping an integrated people strategy that advances mission, performance, and sustainability. This executive must be equally comfortable setting direction, offering candid counsel, and rolling up their sleeves to ensure strategies are executed with integrity and excellence. Success in this role requires confidence grounded in competence, the ability to build trust through collaboration, thoughtful challenge, and a solutions-oriented approach. The CPO is expected to provide constructive counterpoints when needed, balancing independence of thought with deep respect for organizational priorities and other leaders' roles and executive decision-making. Once direction is set, the CPO executes decisively, modeling accountability, partnership, and values-based leadership. This role is for an executive who understands that influence is earned through insight, consistency, and follow-through, and who brings strong business acumen, systems thinking, and coaching capability to every encounter and interaction. Requirements Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support, and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. Under the general direction of the President & Chief Executive Officer, the Chief People Officer (CPO) serves as a key member of the executive leadership team. The CPO is responsible for shaping East House's talent and culture strategy, fostering an inclusive and high-performance work environment, and driving employee development and engagement. The role provides forward-thinking counsel on all matters related to talent, culture, organizational effectiveness, and human capital strategy. The CPO leads all Human Resources functions, including (but not limited to) talent acquisition, employee relations, performance management, compensation and benefits, and HR operations, and partners with leadership to anticipate, plan for, and address organizational workforce needs. ESSENTIAL FUNCTIONS Strategic Leadership · Develops and executes a comprehensive people strategy aligned with organizational goals. · Advises senior leadership on people-related issues and contributes to organizational strategy. Human Resources · Oversees all HR service delivery to ensure value creation for the organization. Designs and ensures execution of values-based, humanistic, and progressive HR practices, processes, and outcomes. Serves as the lead recruiter for executive-level positions and the lead HR business partner for the executive leadership team. · Provides enterprise leadership and risk stewardship for employee relations, setting organizational strategy for dispute resolution, corrective action, coaching, and grievance response to ensure fairness, consistency, regulatory compliance, and alignment with organizational values. · Builds and leads a high-performing People and Culture function, attracting, developing, and mentoring HR leaders and teams to deliver scalable, consultative, and outcomes-driven people strategies across the organization. Talent & Culture · Serves as the executive leader for inclusion and belonging, ensuring inclusive policies, practices, and communications. · Champions a culture of accountability, trust, recognition, and results. Proactively drives effective employee communications in partnership with the leadership team. · Ensures values-driven behaviors are embedded in policies, procedures, and performance systems. · Designs, implements, and oversees effective performance management, employee engagement, and recognition programs. · Serves as the organization's senior advisor on talent and culture best practices, proactively monitoring regulatory and workforce trends and translating them into strategic recommendations that strengthen performance, culture, and people / operational effectiveness. · Leverages workforce analytics and people data to identify trends, gaps, and opportunities that drive strategic recommendations and decision-making. · Designs and implements integrated talent management solutions, including coaching, development planning, succession planning, and leadership development. · Designs, governs, and continuously evolves a comprehensive total rewards strategy, including benefits programs that support talent attraction, acquisition, retention, workforce well-being, and fiscal sustainability, and competitive market position. · Provides thought leadership in reimagining the full talent lifecycle, from onboarding to succession planning. Organizational Development · Partners with executive leadership to drive workforce planning, talent development, succession, and rewards strategies that strengthen engagement, retention, and performance. · Leads enterprise learning and development strategies that build critical capabilities, support career pathways, and prepare leaders and staff for future organizational needs. · Advances organizational effectiveness and leader accountability initiatives that align talent, culture, and operating practices with strategic priorities and measurable business outcomes. Other · Adheres to all applicable policies, federal/state laws/regulations and compliance program requirements. · Performs other duties as assigned by President/CEO. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. DESIRED QUALIFICATIONS Education & Training BA/BS in organizational leadership, human resources, business, or related field; Master's in Human Resources Management preferred. An equivalent combination of education and experience may be considered. SHRM - Senior Certified Professional (SHRM-SCP), SHRM Certified Professional (SHRM-CP), HRCI Senior Professional (SPHR) or Professional (PHR) certification preferred. Experience · Minimum 10 years' of progressively responsible HR leadership experience, including at least 5 years in a senior leadership role; nonprofit behavioral health experience preferred. · Experience in complex, fast paced, mission-driven organizations and leading operational improvements and change initiatives. · Demonstrated ability to provide strategic human resources leadership and advise executives. · Strong analytical and critical-thinking skills. · Proficiency with MS Office, HRIS platforms, and talent management systems. · Advanced knowledge of HR practices including talent management, organizational development, diversity and inclusion, performance management, employee communications, and employment law. Strong communication, interpersonal, and leadership skills with the ability to build strong stakeholder relationships. Required Skills/Abilities · Ability to drive change, manage competing priorities, and thrive in a fast-paced environment. · Comfortable in a target-driven environment with proven problem-solving abilities. · Strong understanding of HR best practices, employment laws, and NYS nonprofit regulatory requirements · Valid NYS Driver's license and reliable transportation. COMPETENCIES Alignment with East House Values Demonstrates Humanistic, Collaborative, Optimistic, Progressive, and Integrity-based behaviors. Represents the organization professional and works in accordance with mission and regulations. Accountability Takes accountability for all actions and is responsible for delivering on all agreed-upon or assigned commitments. Maintains confidentiality and follows established processes. Learns from mistakes and considers the impact of behavior on others. Recognizes the impact of one's behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community Values diverse backgrounds and perspectives. Actively includes others, fosters connections, and recognizes contributions. Communicates respectfully and builds trust. Encourages collaboration and creates safe spaces for idea sharing. Operational Efficiency, Feedback, Continuous Improvement · Leads and manages daily operations efficiently. · Focuses on process optimization. · Gives and receives constructive feedback to support continuous improvement. Relationship Building/Collaboration · Builds positive, trust-based relationships. · Leads high-performance teams and sets clear performance expectations. Strategy Vision & Execution · Develops strategic, solutions-focused plans. · Achieves goals, demonstrates agility, and drives results. · Shows strong business acumen and systems thinking. Working Conditions Working Conditions Traditional office environment; occasional time-sensitive pressure. Travel within the Greater Rochester area and occasional travel outside of Monroe County. Physical Demands/Work Environment The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Salary Description $130,000-$140,000

Description: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Accounts Payable (AP) Specialist is responsible for verifying, reconciling and processing invoices/bills, ensuring that financial statements include correct information and that the organization pays its debts/bills within specified timeframes. The AP Specialist prepares, reviews for accuracy and approvals, codes, and enters accounts payable invoices along with check writing and ACH entry. May include maintaining other financial/administrative records. Requirements: Responsibilities Payment Processing Reviews invoices and processes payments, ensuring accuracy and authorization, schedules payments within the agreed terms. Manages accounts payable records and cash funds. Accurately processes client allowances and vendor payments. Maintains vendor relations and compliance with established payment terms, ensuring timely payments are made without late fees or penalties. Oversees petty cash and reviews all expenses. Maintains relationships with suppliers, resolves payment discrepancies or issues, and negotiates payment terms. Maintains records of all outgoing payments and obligations, ensuring timely and accurate disbursement of funds. Manages cash flow by safeguarding payments are made on time while taking advantage of available discounts and avoiding late fees. Accurate Accounts Payable Manages accounts payable using Fund EZ accounting software. Verifies, reconciles, and prepares reports for invoices. Codes and enters invoices and safeguards accuracy in the payables system. Validates all payable transactions with required documentation and approvals. Loads True Link card with client personal needs allowance. Account Reconciliations Maintains and reconciles Credit Card statements. Maintains and reconciles Agency Rent spreadsheets. Maintains and reconciles petty cash funds accurately and regularly. Accounting Support Assists with journal entries and reconciles change funds. Records payments, prepares financial reports, and aids in invoicing. Other Duties Follows all applicable policies, federal and state laws, and East House compliance standards. Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance and documenting corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Qualifications Required Education & Experience · Associate's degree in Accounting or Business Administration preferred. · Equivalent experience in lieu of education may be considered. · Minimum of two (2) years' relevant experience in Accounting, Billing, or other related experience preferred. Other Skills/Knowledge/Experience · Proficient in basic accounting principles and PC use with strong data entry abilities. · Intermediate MS Excel proficiency as evidenced by the ability to perform all of the basic functions as well as the ability to use workbooks, link data, create and edit charts, change page orientation, add headers and footers, filter and sort lists, format and/or manipulate data, insert rows, enter and sort data and produce graphs and charts. · Prior experience in bookkeeping/administration, handling large datasets, managing finances, and successfully performing tasks simultaneously desired. · Able to manage multiple projects, maintain accuracy, and handle financial software proficiently. · Excellent time management, verbal and written communication, and organizational skills. · Experience with general ledgers, analyzing financial data, and identifying cost-saving opportunities. · Competency in financial software like QuickBooks or Fund EZ, with strong math skills and attention to detail. · Proficient understanding of accounting practices, collaborating for financial health, and supporting finance professionals. COMPETENCIES Alignment with East House Values · Humanistic, Collaborative, Optimistic, Progressive, Integrity. Represents the organization professionally and aligns with its mission. · Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability · Takes responsibility for all work activities and personal actions. · Follows through on commitments; implements decisions that have been agreed upon. · Maintains confidentiality with sensitive information. · Acknowledges and learns from mistakes without blaming others. · Recognizes the impact of one's behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community · Values and appreciates the unique backgrounds, experiences, and perspectives of every individual. · Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued. · Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust. Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability

The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering comprehensive case management services and coordinating integration of direct care and support services. As a part of our commitment to individualized person-centered care, the Crisis Care Manager II takes an active part in devising post-discharge continuity of care plans. Our ultimate goal is to facilitate our guests' journey towards recovery, empowering them to lead self-directed lives and realize their full potential. Services That Address Client Goals Comprehensive Care Management, Care Coordination, Integration of Direct Care and Support Services, Assistance with Basic Needs, Continuity of Care Partners with guests in creating/pursuing individualized service plan goals which are based on guest-identified goals and objectives. The service plan is accessible and reflects patient and supports preferences (if applicable), education and support for self-management, self-help recovery, and other resources as appropriate. Completes comprehensive guest assessments including mental health and substance use disorder assessments, risk assessments, health screenings, and crisis planning. Collaborates with guests to build a psychiatric advanced directive, ensuring their wishes are known and can be followed in times of crisis. Coordinates client services in an extensive community network; advocates for client's mental health, chemical dependency, medical, financial, legal, social, career, housing and recreational services; coordinates transportation as needed. Develops and maintains positive and effective relationships with landlords, community groups, referral sources and service agencies. Participates in regular case reviews in order to track progress of care plan goals and initiate changes in the plan of care as needed. Maintains a body of knowledge regarding best/evidence-based practices and community centered resources; receives training/higher education to augment skill set. Identifies service gaps and collaborates with supervisor to provide services to meet changing demographics and needs of clients. Design and conduct a weekly group meeting tailored to address current guest needs. Applies a holistic approach to consider the entirety of the client's situation, providing well-rounded, comprehensive support. Design and implement in-house guest enrichment activities tailored to foster peer connections and promote community integration. This aims to enhance the guest experience and encourage mutual support and social engagement. Clients are Supported Through Effectively Coordinated Functions Coordinates activities and maintains appropriate schedules for location. Collaborates with community agencies to identify resources. Maintains organized resources within the facility. Facilitates various trainings, workshops, groups and activities, as needed. Provides outreach to clients. Daily Living Skills Assists in the daily operation of the residence (e.g., light housekeeping, cooking, food and supply purchasing, etc.). Supervises and coaches clients in working toward functional skills necessary with independent living (i.e. cleaning, meal preparation, and safe and sanitary conditions within the group home/apartment, etc.) Safely Managed Medications Provides supervision of clients in managing their medications. Adheres to East House medication policies and procedures. Documentation Standards Met Maintains documentation to the standards defined by regulators, funders and East House policies and procedures. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements Minimum Education/Experience High School + 2-5 yrs. Exp; OR, Associates + 1-3 yrs. Exp; OR, Bachelors + 0-1 yr. Exp Licensure/Certifications NYS motor vehicle license, safe driving record and availability of personal vehicle for work. Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs. Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years. Narcan training (required for OASAS licensed/funded programs) Other Skills/Knowledge/Experience Effective written and oral communication skills Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers. Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Intern, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits. Basic Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files. Physical Demands Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format. Job involves occasional lifting of up to 30 lbs., walking, standing and reaching. Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard. Hearing needed to a level that enables one to hear normal conversation. Visual requirements to the level of being able to read documents and a computer screen. Ability to read and interpret policies, procedures and various other information. Ability to maintain emotional control under stressful situations. Working Conditions Responds to crises and emergencies during on-duty hours. Must be available for work on weekends and holidays. Position requires occasional travel in Monroe County and occasional transportation of clients Salary Description $21.00-$21.50

About Us: East House is a leading organization committed to providing comprehensive support and services to individuals in transition to more independent community living. We are seeking a dedicated and empathetic Counselor to join our team and make a positive impact on the lives of our residential clients. Position Overview: As a Counselor, you will play a vital role in providing orientation, assessment, treatment planning, individual and group counseling, psycho-education, case management, referrals, reporting, and documentation to our clients. You will work closely with clients to develop individualized Service Plans and support them in achieving their goals and objectives. Key Responsibilities: Services That Address Client Goals: o Partner with each client on the caseload to develop individualized Service Plans based on client-identified goals. o Support clients in pursuing Service Plan goals through coaching, teaching, individual and group counseling. o Collaborate with other East House staff and external providers for referrals and client services. o Efficiently manage an assigned caseload while maintaining accessibility to each client. o Provide education and support to the families and friends of clients. o Participate in the development and maintenance of the therapeutic community. o Maintain familiarity with all clients in the unit through Case Reviews and communication logs. o Address the needs of residents in the unit during on-duty shifts. o Coordinate with Program Manager and Financial Case Manager to assist clients with funding and financial matters. Clients are Supported Through Effectively Coordinated Functions: o Coordinate activities and maintain appropriate schedules for the location. o Collaborate with community agencies to identify resources. o Maintain organized resources within the facility. o Facilitate various trainings, workshops, groups, and activities as needed. o Provide outreach to clients. Daily Living Skills: o Assist in the daily operation of the residence, including light housekeeping, cooking, and supply management. o Supervise and coach clients in developing functional skills necessary for independent living, such as cleaning, meal preparation, and maintaining a safe and sanitary environment. Safely Managed Medications: o Provide supervision to clients in managing their medications. o Adhere to East House medication policies and procedures. Documentation Standards: o Maintain documentation to the standards defined by regulators, funders, and East House policies and procedures. Results/Measures: · Achievement of client goals as identified in Service Plans. · Positive feedback from colleagues and clients regarding the effectiveness of interventions. · Maintenance of a safe and sanitary environment within group homes or apartments. · Adherence to medication documentation and supervision standards. · Compliance with documentation standards as demonstrated through audits and reviews. Physical Demands: · Frequent sitting, handling objects, paperwork, computer work, and verbal and written communication. · Occasional lifting of up to 30 lbs., walking, standing, and reaching. · Finger dexterity to operate a telephone and computer keyboard. · Hearing ability to engage in normal conversation. · Visual requirements to read documents and computer screens. · Ability to read and interpret policies, procedures, and various other information. · Ability to maintain emotional control under stressful situations. Working Conditions: · Response to crises and emergencies during on-duty hours. · Availability for work on weekends and holidays. · Occasional travel in Monroe County and occasional transportation of clients required. If you are dedicated to making a difference in the lives of individuals in transition and are ready to contribute to a supportive team, we encourage you to apply. Join us in our mission to empower individuals to achieve their goals and lead fulfilling lives. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements JOB LEVELS/REQUIREMENTS: Counselor: Minimum Education/Experience: High School + 2-5 years of experience; OR, Associates + 1-3 years of experience; OR, Bachelors + 0-1 years of experience. Autonomy: Performs day-to-day duties independently but may require additional feedback or support for complex issues. Interpersonal Interaction: Works well with clients and employees, assists others as necessary to accomplish Agency goals, and displays appropriate behaviors. Licenses: For OMH licensed programs, not required. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field. Agency Involvement: Involved in a limited number of agency committees, focus groups, teams, etc. Counselor II: Minimum Education/Experience: High School + 4-6 years of experience; OR, Associates + 2-4 years of experience; OR, Bachelors + 1-3 years of experience. Autonomy: Performs most duties on a regular basis with little supervision, can handle some complex issues independently but seeks outside support when needed. Interpersonal Interaction: Same as level I plus actively assists other employees in accomplishing Agency goals and models appropriate behaviors. Licenses: For OMH licensed programs, not required but recommended. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field. Agency Involvement: Occasionally involved in agency committees, focus groups, teams, etc. Sr. Counselor: Minimum Education/Experience: High School + 6-8 years of experience; OR, Associates + 4-6 years of experience; OR, Bachelors + 3-5 years of experience. Autonomy: Performs all duties on a regular basis with minimal supervision, comfortable handling most complex issues with little need for outside consultation. Interpersonal Interaction: Same as Level II plus routinely acts as a leader or mentor for other counselors and is seen as a go-to person by others when the Supervisor is not available. Licenses: For OMH licensed programs, not required but recommended. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field. Higher QHP status is strongly preferred. Agency Involvement: Regularly involved in agency committees, focus groups, teams, etc. Must have: NYS motor vehicle license, safe driving record and availability of personal vehicle for work. Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs. Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years. Narcan training (required for OASAS licensed/funded programs) Other Skills/Knowledge/Experience · Effective written and oral communication skills · Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers. · Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches, check his/her email account, create and send email with an attachment and use simple email features. · Can open spreadsheets and word processing documents to read and make simple edits. · Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files. Salary Description $20.00-$23.00

Requirements Education & Experience REQUIRE: Minimum of a high school diploma or equivalent. Minimum of 2 years experience in human services. Valid NYS motor vehicle license with a safe and clean driving record. Ability to use personal vehicle for work purposes. Salary Description $20.00-$20.50

Parkside Square, a DePaul Community Residence-Single Room Occupancy (CR-SRO) Program, is now hiring a per diem Cook! Under the supervision of the Dietary Director, the Cook prepares and serves meals in a timely manner and ensures they meet nutritional standards and are in recommended amounts to meet the dietary needs of residents. Why work for DePaul? Make a positive difference in someone's life Supportive work environment We value diversity Opportunity for professional development and career advancement Excellent benefits and competitive pay rates from $20.50-$20.80/hour! Responsibilities Responsible for seeing that all food is served at the proper temperature. Responsible for following recipes when needed when preparing meals. Assists in the service of meals to assure that food is served attractively and in proper portions. Responsible for advanced preparation of food while assuring that the quality of the product is maintained. Follows proper sanitation and safety procedures and assures that Dietary Assistants follow safety protocols. Wears attire suitable and safe for position. Organizes and ensures sanitation of storerooms, refrigeration units and kitchen and dining areas. Supervises the maintenance, cleaning and sanitation of assigned culinary equipment and work areas. Regularly visits residents in the dining room to observe and evaluate meal service quality, diet appropriateness, quantity, temperature and appearance to ensure resident satisfaction. Follows all food safety protocols when storing and disposing left over foods. Responsible for the supervision of the Dietary Assistants and oversees the Dietary Department (including ordering of food and supplies) in the absence of the Director. Responsible for the security of all dietary items and the prevention of loss from staff, residents and the public. Respects and maintains resident confidentiality and demonstrates a caring, positive attitude toward all residents (as per respect policy), staff and guests. Participates in staff meetings and attends agency required trainings. Follows all safety rules and regulations for self, residents, and staff. Performs any other duties necessary for the effective operation of the programs. Qualifications Education / Experience : At least one-year work experience as a cook in a restaurant or in a large volume food service program is required. Must be at least Eighteen (18) years of age. Benefits This position is eligible for 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program, and Employee Discount Program. DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualification, merit and program need.

Job DescriptionDescription: The Overnight Peer Mentor provides awake overnight peer support and supervision to ensure the safety and security of the environment. This role is integral in supporting guests in their recovery process, maintaining a safe and clean environment, and coordinating effectively with other program staff. Key Responsibilities: Guest Support in Recovery: Assist guests in articulating and achieving their recovery goals. Identify and help remove barriers to community integration. Provide appropriate interventions based on guests' goals. Observe and document guests' progress towards meeting objectives. Communicate effectively with other Program staff to integrate guest services. Maintaining Safety: Monitor the environment regularly to ensure the safety of guests and the facility. Respond immediately to crises and emergencies in accordance with organizational policies and procedures. Identify and communicate concerns regarding guest statements or behaviors to appropriate program staff. Coordinated Guest Support: Respond to warm line calls from individuals in crisis. Facilitate timely access to services through check-in and check-out activities. Provide role modeling and demonstrate effective coping techniques and self-help strategies to guests. Facility Maintenance and Support: Perform regular light housekeeping and restocking of the facility. Provide clerical support, including making copies, setting up files or folders, as directed by the immediate supervisor. Prepare household supply inventory as directed. Documentation: Maintain documentation to the standards defined by regulators, funders, and organizational policies. Perform chart audits as assigned by the immediate supervisor. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Requirements: Position Qualifications: Minimum Education & Experience: High school diploma or GED. Previous experience in a Peer role preferred. Licensure/Certifications: Peer Certification preferred (provisional and/or permanent). If not currently certified, the employee will obtain certification (provisional and/or permanent) within 18 months of hire. Other Skills/Knowledge/Experience: Past or present consumer of mental health and/or chemical addiction services, with the ability to relate to others currently using those services. Demonstrated skills in effective oral and written communication and the ability to work cooperatively with culturally diverse guests, staff, and community representatives. Ability to work independently. Basic computer literacy, including the ability to perform basic searches online, use email, and make simple edits to documents. Basic Microsoft Word skills, including the ability to produce basic business letters and simple tables and charts, check spelling, set tabs, change page orientation, sort, save, open, and organize electronic files. Knowledge of and ability to apply person-centered practices. Physical/Mental Demands: Frequently requires sitting, handling objects and paperwork, working with a computer, and communicating with others verbally and in writing. Occasional lifting of up to 30 lbs., walking, climbing stairs, standing, and reaching. Finger dexterity sufficient to operate a telephone and computer keyboard. Hearing ability to hear normal conversation. Visual ability to read documents and a computer screen. Ability to read and interpret policies, procedures, and various other information. Ability to maintain emotional control under stressful situations. Working Conditions: Traditional household environment. Responds to crises during on-duty hours. Must be available to work weekends, some evenings, and holidays.