East Lake Management Group Inc jobs in Chicago, IL - 13 jobs

Someone who manages real estate for another person for compensation. The Property Manager will report directly to the Site Director or the Oversight Manager. He/she will conduct themselves in a professional manner at all times and in all cases and instances. Position Requirements: EDUCATION: High school diploma or GED, plus six months to one year of college level course work either of the following: computer operations, computer programming, and word processing, data entry or office administration. EXPERIENCE: One year of experience working in an office environment. Must be knowledgeable of Microsoft Excel, Microsoft Word and have a working knowledge of Lotus 1-2-3. Must have the ability to type 25-35 words per minute. JOB KNOWLEDGE: Must have a basic knowledge of office filing. Ability to answer the telephone in a professional and courteous manner. Must have the ability to enter and retrieve information from automated computer system. Must have good verbal and written communication skills. LANGUAGE: Must have be able to speak Cantonese and Mandarin. PHYSICAL REQUIREMENTS: Must be able to tolerate extended periods of standing, walking, answering telephone, interacting with residents and other staff members. Must submit to a drug and alcohol screening. OTHER REQUIREMENTS: Maintain automobile, valid driver's license and proof of liability insurance. (NOT MANDATORY.) RECERTIFICATION Maintains complete process of annual recertification of all residents Sends out and tracks correspondences relating to annual recertification Verifies employment information with 3rd party verifications Maintains recertification log of all residents to maintain timely verification Prepares Collateral packets for all recertification Schedules appointments with al residents to complete the recertification process Maintains monthly reporting of all re-certifications completed during the month Prepares leases for signature between resident and management Verifies school attendance for all children listed on collateral packet Documents medical and child care deductions for recertification Documents Form 277 with information regarding the recertification process Prepare and submit Notice of Intent to Vacate form with a copy to the Oversite Manager and the Manager of Maintenance RENT COLLECTION General Function: In conjunction with the specific lease terms, collect, monitor and insure the timely collection of rent and all other payments from tenants on a monthly basis. Properly issue 14-day notices and other notices for delinquent rent payments. On a weekly basis interface directly with tenants to work out realistic payment plans for the collection of past due charges for approval by the Site Director. Specific Activities: Review rent payments logs for accuracy and inclusion of tenant account numbers Prepare weekly cash analysis report for submission to the Oversight Manager Maintain accurate current and former tenant records, including vacant units Records of tenant profile Record of all tenant lease expirations Record of tenants' payment history Records of former tenant and collection status Document the historical sheet with resident's pertinent information TENANT RELATIONS General Functions: Acts as a liaison between the owner and the tenant, CHA, IHDA, HUD and other authorities in the preparation of correspondents and other documents to ensure that relevant information is communicated to the appropriate parties in a timely manner. Maintain a professional posture at all times during tenant account and rent balance inquires, and collection pursuits. Diligently pursue all outstanding tenant and CHA receivables. Oversee collection of all tenant and CHA receivables Interface with tenants daily on all receivable issues, i.e., unpaid rent, damage charges, late charges, lease renewals, etc. Maintain constant communication with the Oversight Manager and Site Director regarding all receivable issues. Under the direction of the Oversight Manager and Site Director maintain constant communication with CHA personnel on receivable issues, such as vacancy claims and tenant repayment agreements. Coordinate and schedule regular tenant meetings and other activities Analyze and make recommendations for security and vandalism problems Conference with Oversight Manager and/or Site Director on all tenant concerns and/or complaints relating to tenant charges and collections. In a professional manner, enforce the Rules and Regulations of the property. Issue notice of lease violations as so reported. Miscellaneous Copy Oversight Manager and Site Director on all correspondences, etc. Supervise and review all security deposit activity and maintain accurate records Maintain accurate monthly logs of all tenant charges, security deposit activity; late charges, tenant move-in and move-outs and property reports Prepare all required documentation and be present for all court appearances, including but not limited to, the following: 10-day notices 14-day notices 30-day notices Building Code Violations All unusual occurrences report are due within eight (8) hours of notification of the incident INSPECTIONS Insure that all necessary inspections by outside parties are scheduled as necessary for each property with the assistance of the Maintenance and Engineering Staff. Notify all building tenants of inspection dates and be available to be present as schedule permits. Property - twice a week Housekeeping Inspections Move-in and move out inspections Damage Claims REPORTS In accordance with the Supervisor and Accounting Manager, ensure timely and accurate submission of the following reports: Supervisor, owners, Chicago Housing Authority, Department of Housing and Urban Development and Illinois Housing and Development Authority. Month-end Reports to the Supervisor shall include but not be limited to the following: Detailed Rent Roll Detailed Delinquency Aging Vacancy Report Activity Reconciliation General Ledger Report Reports shall include but are not limited to the following: Weekly RENTS CHARGED AND COLLECTED Delinquency Report (due the 15th of every month) Monthly Narrative Report (due the 5th of every month) HQS Inspection Report Leasing Delinquent Recertification Report SITE VISITS Visit all blocks at least twice weekly

and Essential Functions

: To provide prompt and efficient administrative support for the Property Manager and their direct reports; and to help coordinate all activities related to the Property Management function at East Lake Management.

Reports To: Regional Maintenance Superintendent Responsible for the supervision of maintenance staff to ensure the delivery of maintenance and repair services to tenants and the maintenance of non-dwelling spaces and offices. Supervises: All staff assigned to the division including Maintenance Specialists, Maintenance Mechanics, Maintenance Trainees, Janitors, and Grounds Staff. Key Duties and Responsibilities: Provides day-to-day supervision of staff assigned. Assist with the completion of work orders. Performs procurement tasks. Ensure work orders are completed in timely manner. Send weekly report to Regional Maintenance Superintendent. Quality Control Checks of completed work order. Schedules work and monitors performance of assigned staff. Holds staff meetings as necessary. Meet with Property Manager once a week for vacancy updates, property needs and staff performance to ensure building maintenance in accordance with ELM standards. Conducts performance appraisals and takes appropriate personnel actions in accordance with personnel policies and/or contracts. Provides technical assistance to staff as needed. On a daily basis, conducts field inspection of work in progress to determine quality of workmanship and staff productivity. Refers work orders or conditions requiring outside assistance to the Regional Maintenance Superintendent. Responds to tenant complaints and inquiries regarding maintenance repairs and project conditions requiring attention. Responds to emergency work order requests to determine work requirements. Assign appropriate staff to complete work. Monitors staff use of equipment and materials and advises Regional Maintenance Superintendent of same required to assure efficient operations. Prepares and submits reports as requested. Attend walk through for interior and exterior common areas with the UPCS inspectors at each site if schedule permits. Prepare scopes of work. Ensure Make Ready units are completed within time frame scheduled. Perform other duties as assigned by the Regional Maintenance Superintendent and Property Supervisor. Performance Standards: Attendance is reliable; leave does not exceed the amount permitted, the employee has no unexcused absences from the job and the employee is available to work during non-business hours when the need arises. Employee takes all appropriate safety precautions to avoid on-the-job accidents. 100% of emergency work orders are completed within one day. 100% of urgent work orders are completed within two days. All work completed meets quality standards established by the Regional Maintenance Superintendent. Employee assures that company tools, materials and equipment are operated efficiently, properly and safely. 100% of job related documents (reports, timesheets, etc.) are prepared properly and on a timely basis. Site visits and inspections of work in progress are conducted daily. Random site inspections reveal that the jobs have been completed in a professional manner. The employee has demonstrated the ability to work cooperatively with both tenants and staff in the opinion of the Regional Maintenance Superintendent. Qualifications: Education: High School Diploma. Two years of college or trade school desirable. Experience: A minimum of five years experience in residential maintenance, rehab or construction. At least one year's experience in a supervisory capacity. Special Skills: Excellent supervisory skills and ability to communicate effectively with subordinates and superiors to ensure productivity and good work habits. Ability to plan and organize work load. Ability to read, write and prepare reports. Other Requirements: Excellent employment and character references. Valid driver's license and safe driving record.

Department: Recertification Job Summary: This position is an important component of the overall leasing/occupancy activities which must be executed in a very timely/precise and exacting manner. Neglect or laxity in performance could lead to failure and great loss to the mainstream operation. Essential Duties and Responsibilities: 1. Using information provided by Property Manager, enter the data into HUD Manager and generate the requested TRIAL or MOVE-IN HUD 50059 and return to the Manager within 24 hours. Follow up subsequently to receive back from the Manager a completed M/1 file. 2. Implement all procedures for ANNUAL RECERTIFICATION in accordance with the 4350.3 Handbook. A. Send out First, Second, and Third Reminder Notices, and set up appointments for recertification interviews to complete the initial paperwork. B. Update all household information, and thoroughly verify all current household income using third party verifications. Enter this data into HUD Manager. C. If tenant is not in court, process the 50059 and sign it. (If tenant is in court, roll over old income and run 50059). D. Provide Accounting with a TSCO (Tenant Status Change Order) indicating new rent information and S/D interest credit. E. Provide tenant(s) with a letter notifying them of any changes, and of the amount of interest earned on their security deposit, and obtain tenant(s) signatures on lease amendment and HUD 50059. 3. Process an Interim Recertification within 30 days of tenant reporting any change in income and/or household composition. 4. Renew Market Rent tenants' leases annually and credit their account for S/D interest. 5. Move household out of HUD Manager upon receipt of move-out paperwork from Property Manager, and give tenant file to Property Manager for on-site storage. 6. Do recoupments for households failing to report income increases on a timely basis. 7. Refer the following households to the Recertification Department Manager: 1. Change in type of subsidy needed, such as 1. Income now exceeds eligibility limits for Section 8 or Section 236 (to Market permanently). 2. Household was non-compliant with the recertification process (to Market temporarily). 3. Cases of suspected fraud/abuse of subsidy 4. Market rent household that you have verified now qualifies for Section 8. 2. Transfer of tenant household to another unit within the same project. 8. Maintain written and verbal communication with the Property Manager on a routine basis regarding issues such as: 1. Unauthorized persons appearing on new eligibility questionnaire (must obtain written approval from Property Manager before adding person into household). 2. Court status of tenant households up for recertification and also those whose income you have rolled over previously for their annual recertification. (Keep a log of the latter for follow up) 3. Under and over utilized units that you are aware of at time of recertification. 9. Maintenance of the tenant files for your assigned properties. 10. Miscellaneous - all other duties as assigned. Qualifications: High School Diploma, computer literacy is desired, but not required, effective oral and written communication skills, very detailed oriented, flexible, effective in decision making, excellent interpersonal skills, must attend and pass the COS (Certified Occupancy Specialist) program, and strong customer orientation.

Fast-paced, high-volume property management company located in Chicago seeks positive, hardworking individual to process payables in its corporate office. Candidates will be responsible for processing vendor invoices, researching and resolving vendor inquiries, matching invoices with purchase orders, following appropriate authorization requirements and approvals, and filing of vendor invoices and payments. The job consists (but is not limited to) the following responsibilities: Managing accounts payable using Yardi software Handling accounts payable for separate entities and vendors Ensuring bills are paid in a timely and accurate manner while adhering to departmental procedures Processing invoices for payments Comparing purchase orders, prices, terms of payment and other charges Processing transactions and reconciling account statements Physical setting: Office Are you able to handle multiple tasks and deadlines with accuracy as well as receive constructive instruction? Experience: Accounts payable: 1 year (Required) Work Location: In person

The Payroll/Benefits Manager will oversee and supervise the organization's payroll functions and benefits, ensuring pay and benefits are processed on time, accurately, and in compliance with government regulations. Supervisory Responsibilities: Oversees the daily workflow of the department Duties/Responsibilities: Payroll Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions for all properties Ensures accurate and timely processing of payroll updates including new hires, terminations and changes to pay rates for all employees Prepares and maintains accurate records and reports of payroll transactions Ensures compliance with federal, state and local payroll, wage and hour laws and best practices Facilitates audits by providing records and documentation to auditors (401k, Union, etc.) Balance payroll Payroll property invoices ADP Fees Process employee rent deductions Benefits Assist with all employee benefit programs, such as medical, dental, ancillary benefits, life insurance, accident and disability insurance, COBRA, flexible spending programs, and 401(k) plan Assist with benefit administration to include activation and termination in various third-party systems Serves as the subject matter expert for processes, administers, and tracks all employee FMLA, workers' compensation, and/or other similar leaves or absence while ensuring compliance with applicable law and Company policy Verifies the accuracy of monthly employee benefits' premiums and maintains data to track, verify and analyze employee benefits-related costs and claim activities Prepares all benefit invoices for payment processing monthly Manage annual catch-up contribution enrollment Required Skills/Abilities Extensive knowledge of the payroll function including preparation, balancing, internal control, and payroll taxes Experience with payroll in a multi-union environment Excellent organizational skills and attention to detail Strong analytical and problem-solving skills Strong supervisory and leadership skills Proficient with Microsoft Office Suite or related software Minimum 3 years ADP Workforce Now experience Education and Experience Bachelor's degree in Accounting, Business Administration, Human Resources, related field or applicable work experience required.

Job Summary : To provide prompt and efficient administrative support for the Property Manager and their direct reports; and to help coordinate all activities related to the Property Management function at East Lake Management. Essential Duties and Responsibilities: Support the secretarial needs of the Property Manager and their staff to ensure that accurate letters, documents, and other various materials are produced within established time frames and with high-quality standards. Use various software packages and visual aids to produce accurate documents, presentation materials, charts, and graphics (type, proof, organize, design, create fonts, layout, etc.) within established deadlines. Confidential materials must be handled discretely. Assist Property Management staff with department reports, projects, and presentations at various times throughout the year. Organize, research, and gather required data as necessary. Provide assistance in preparing materials, compiling statistical information, performing reconciliations, and other special projects as required. Generate copies of printed materials and proof the quality and consistency of the copies on an as-needed basis. Handle departmental mailings in a timely manner . Provide administrative support for activities related to property management to ensure that high -quality work is produced within established deadline Handle correspondence, telephone contacts, and incoming mail, including confidential materials, in a professional and expedient manner Set up and maintain accurate files and records that may be easily accessed by staff. Ensure that all filing is updated in a timely fashion. Greet visitors, screen incoming calls, schedule appointments. Prepare, review, and route non-technical routine correspondence as directed. Prepare, review and distribute weekly reports and other reports as necessary. Monitor stock of forms and supplies for department. Reorder as needed. Provide support with miscellaneous administrative duties to aid ELM office in being continually well managed.

Duties and Essential Functions • Clean hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, common rooms and other work areas so that health standards are met. • Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers. • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. • Carry toilet items, and cleaning supplies, using wheeled carts. • Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines. • Dust and polish furniture and equipment. • Keep storage areas and carts well-stocked, clean, and tidy. • Remove debris from the grounds. • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. • Report any and all maintenance items that include, but is not limited to, burned out lights, leaks, broken equipment to the Property Management office. • Disinfect equipment and supplies, using germicides or steam-operated sterilizers. • Dust window blinds. • Observe all State, Federal and Company safety standards/precautions while performing task in order to maintain a safe work environment. • Observe precautions required to protect residents, guests and property, and report damage, theft, and found articles to supervisors. • Observe all State, Federal and Company safety standards/precautions while performing task in order to maintain a safe work environment. • Properly utilize new equipment and follow safety procedures prior to using this equipment. • Respond to emergency maintenance requests as required. Work Environment The janitor performs their work in a residential environment. While primarily responsible for the cleaning of common areas and waiting areas, they will need to have the ability to work around chemical cleaning solutions. Position requires occasional exposure to the outdoor climate and weather conditions. Physical Demands • Ability to stand for extended periods of time, walk and climb stairs, climb ladders, crawl in small and tight spaces; stoop and/or kneel; lift and/or move and/or carry up to 20 pounds in the work environment. • Ability to push cleaning equipment up to 30 lbs. • Ability to handle, finger, grasp and feel objects and equipment. • Ability to reach with hands and arms. • Ability to repeat various motions with the wrists, hands and fingers. Position Type/Expected Hours of Work Non-exempt position (hourly) and the schedule will be determined at each property/location to suit the business needs of the community. Required Education and Experience • Minimum 3 years' experience working in the role of housekeeper, janitor, or porter for a residential building. • Knowledge of cleaning and sanitation products and how to properly use them. • Ability to use standard cleaning equipment within a residential building; vacuum cleaner, floor polisher, cleaning cart, etc. • Must have the ability to react and address all emergency situations in a timely manner. • Effective written and verbal communication skills. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Maintenance Supervisor Reports To: Regional Maintenance Superintendent Responsible for the supervision of maintenance staff to ensure the delivery of maintenance and repair services to tenants and the maintenance of non-dwelling spaces and offices. Supervises: All staff assigned to the division including Maintenance Specialists, Maintenance Mechanics, Maintenance Trainees, Janitors, and Grounds Staff. Key Duties and Responsibilities: Provides day-to-day supervision of staff assigned. Assist with the completion of work orders. Performs procurement tasks. Ensure work orders are completed in timely manner. Send weekly report to Regional Maintenance Superintendent. Quality Control Checks of completed work order. Schedules work and monitors performance of assigned staff. Holds staff meetings as necessary. Meet with Property Manager once a week for vacancy updates, property needs and staff performance to ensure building maintenance in accordance with ELM standards. Conducts performance appraisals and takes appropriate personnel actions in accordance with personnel policies and/or contracts. Provides technical assistance to staff as needed. On a daily basis, conducts field inspection of work in progress to determine quality of workmanship and staff productivity. Refers work orders or conditions requiring outside assistance to the Regional Maintenance Superintendent. Responds to tenant complaints and inquiries regarding maintenance repairs and project conditions requiring attention. Responds to emergency work order requests to determine work requirements. Assign appropriate staff to complete work. Monitors staff use of equipment and materials and advises Regional Maintenance Superintendent of same required to assure efficient operations. Prepares and submits reports as requested. Attend walk through for interior and exterior common areas with the UPCS inspectors at each site if schedule permits. Prepare scopes of work. Ensure Make Ready units are completed within time frame scheduled. Perform other duties as assigned by the Regional Maintenance Superintendent and Property Supervisor. Performance Standards: Attendance is reliable; leave does not exceed the amount permitted, the employee has no unexcused absences from the job and the employee is available to work during non-business hours when the need arises. Employee takes all appropriate safety precautions to avoid on-the-job accidents. 100% of emergency work orders are completed within one day. 100% of urgent work orders are completed within two days. All work completed meets quality standards established by the Regional Maintenance Superintendent. Employee assures that company tools, materials and equipment are operated efficiently, properly and safely. 100% of job related documents (reports, timesheets, etc.) are prepared properly and on a timely basis. Site visits and inspections of work in progress are conducted daily. Random site inspections reveal that the jobs have been completed in a professional manner. The employee has demonstrated the ability to work cooperatively with both tenants and staff in the opinion of the Regional Maintenance Superintendent. Qualifications: Education: High School Diploma. Two years of college or trade school desirable. Experience: A minimum of five years experience in residential maintenance, rehab or construction. At least one year's experience in a supervisory capacity. Special Skills: Excellent supervisory skills and ability to communicate effectively with subordinates and superiors to ensure productivity and good work habits. Ability to plan and organize work load. Ability to read, write and prepare reports. Other Requirements: Excellent employment and character references. Valid driver's license and safe driving record. Monday - Friday 8:30 am - 5:00 pm

Department: Recertification Job Summary: This position is an important component of the overall leasing/occupancy activities which must be executed in a very timely/precise and exacting manner. Neglect or laxity in performance could lead to failure and great loss to the mainstream operation. Essential Duties and Responsibilities: Using information provided by Property Manager, enter the data into HUD Manager and generate the requested TRIAL or MOVE-IN HUD 50059 and return to the Manager within 24 hours. Follow up subsequently to receive back from the Manager a completed M/1 file. Implement all procedures for ANNUAL RECERTIFICATION in accordance with the 4350.3 Handbook. Send out First, Second, and Third Reminder Notices, and set up appointments for recertification interviews to complete the initial paperwork. Update all household information, and thoroughly verify all current household income using third party verifications. Enter this data into HUD Manager. If tenant is not in court, process the 50059 and sign it. (If tenant is in court, roll over old income and run 50059). Provide Accounting with a TSCO (Tenant Status Change Order) indicating new rent information and S/D interest credit. Provide tenant(s) with a letter notifying them of any changes, and of the amount of interest earned on their security deposit, and obtain tenant(s) signatures on lease amendment and HUD 50059. Process an Interim Recertification within 30 days of tenant reporting any change in income and/or household composition. Renew Market Rent tenants' leases annually and credit their account for S/D interest. Move household out of HUD Manager upon receipt of move-out paperwork from Property Manager, and give tenant file to Property Manager for on-site storage. Do recoupments for households failing to report income increases on a timely basis. Refer the following households to the Recertification Department Manager: Change in type of subsidy needed, such as Income now exceeds eligibility limits for Section 8 or Section 236 (to Market permanently). Household was non-compliant with the recertification process (to Market temporarily). Cases of suspected fraud/abuse of subsidy Market rent household that you have verified now qualifies for Section 8. Transfer of tenant household to another unit within the same project. Maintain written and verbal communication with the Property Manager on a routine basis regarding issues such as: Unauthorized persons appearing on new eligibility questionnaire (must obtain written approval from Property Manager before adding person into household). Court status of tenant households up for recertification and also those whose income you have rolled over previously for their annual recertification. (Keep a log of the latter for follow up) Under and over utilized units that you are aware of at time of recertification. Maintenance of the tenant files for your assigned properties. Miscellaneous - all other duties as assigned. Qualifications: High School Diploma, computer literacy is desired, but not required, effective oral and written communication skills, very detailed oriented, flexible, effective in decision making, excellent interpersonal skills, must attend and pass the COS (Certified Occupancy Specialist) program, and strong customer orientation. Monday - Friday 8:00 a.m. to 5:00 p.m. with occasional rotating Saturday office hours from 9:00 a.m. to 12 noon

Maintain a professional image and attitude in keeping the objective of the company and residents' welfare. Prepare and maintain complete resident files. Maintain general office files. Assist in advertising preparation for Market Limits. Type letters and memos. Assist in showing units and screening applicants. Assist in scheduling vacant units for refurbishing and occupancy. Assist in maintenance work order system and in following purchase order procedures. Assist in maintaining the required purchase order logs for each property. Prepare late notices and notices to pay rent. Order office supplies within established budgeted guidelines. Maintain tickler files for annual apartment inspections. Assist in keeping the apartment condition and status chart up to date. Assist in typing or maintaining monthly/weekly reports and analyses. Assist in collection of rents and preparation of receipts and deposits to the Corporate office. Assist in adherence to Employee Handbooks. Work with Attorney and Manager regarding legal proceedings. Assisting in maintaining all required inventories for project supplies and equipment Maintain records of rental levels of comparable units in surrounding areas. Answer the phone pleasantly and professionally. Maintain courteous communication with residents, applicants, and representatives of other companies. QUALIFICATIONS Strong organization skills. High School education. Accurate typing. Accurate use of adding machine and other office equipment. Full-time secretarial experience (related field preferred). Well groomed. Ability to work well with and understand the problems of residents. Ability to assist the Manager in his/her duties. Capable of assisting in the performance of the Manager's duties in his/her absence. Monday - Friday 8:30 am - 5:00 pm with occasional rotating Saturday office hours from 9:00 a.m. to 12 noon