SBA Business Development Manager
East West Bank job in Duluth, GA
Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview
East West Bank is currently seeking a SBA Business Development Manager. This position is responsible for marketing a full range of banking services to SBA loan eligible businesses with emphasis on client contact, origination, and underwriting. Incumbent will work directly with customers in providing more complex loans associated with the SBA and other federal or state government loan guarantee programs.
Responsibilities
Generates new business through prospecting, outside calling, networking and referrals. Makes a substantial number of outside, in-person calls on prospects and clients requiring extensive automobile travel.
Works to foster new and expand existing customer relationships through cross-selling products and services.
Develops and maintains a referral source database for both local and the bank overall SBA marketing purposes.
Maintains and applies a thorough understanding of the bank's credit policy, SBA eligibility and all necessary business practices to ensure the submission of accurate and complete loan application packages.
Actively participates in local SBA district functions with assigned marketing area.
Provides management with input regarding current policies and practices.
Assists the bank in the promotion of all product lines offered in assigned market.
Generates loans that maintain an acceptable level of performance. Assists special assets and credit services in any requested servicing action within assigned marketing area.
May perform other duties as assigned
Qualifications
Bachelor's degree in related field. MBA preferred.
4-6 years of progressive selling opportunities.
Good understanding of financial institution departments and activities.
Demonstrate great customer service via phone and email
High energy level and ability to sell to customers' needs.
Ability to close, prospect and have sales planning
Excellent communication and organizational skills.
This position is eligible to participate in the current SBA Business Development Officer Incentive Compensation Plan.
Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.
Compensation The base pay range for this position is USD $65,000.00/Yr. - USD $80,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
Auto-ApplySales & Service Representative (Universal Banker)
Decatur, GA job
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
* Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation
* Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
* Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist
* Adaptability: Has the ability to learn and adapt quickly to new information and technology
* Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
* Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
Responsibilities
The essential functions of the job include, but are not necessarily limited to, the following:
* Engaging customers in conversation to understand their banking needs and preferences
* Processing transactions accurately and efficiently
* Providing assistance with account servicing needs
* Facilitating customer awareness and education of bank services, including digital banking capabilities
* Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Qualifications
* Required: High School Diploma or GED and 6 months customer service experience
* Preferred:
* 1+ years of recent cash-handling experience ($USD)
* 1+ years of experience as a Bank Teller or Universal Banker
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at *************************************** #LI-KL1
Senior Account Executive - Commercial Card
Atlanta, GA job
About Working at Commerce
Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
Compensation Range
Annual Salary: $70,500.00 - $121,000.00 (Amount based on relevant experience, skills, and competencies.)
About This Job
The main purpose of this job is to sell card payment services to “C” level associates at targeted enterprise level businesses, hospitals, educational and government entities. These targeted companies may, or may not, have an established relationship with Commerce Bank.
Essential Functions
Conduct sales calls using consultative business process reviews and move prospective client through the sales cycle from the first appointment to contract signing
Set appointments with prospects through the telephone, email, and marketing campaigns
Identify prospect goals and objectives for process improvement then recommend solutions to help meet these goals and objectives
Provide value-added services including technical support, Product Development and Relationship Management
Negotiate contract terms and pricing that will be appealing to the customer and deliver an acceptable return to Commerce
Prepare customized request for information, request for proposal, file spend analysis, proposals and sales presentations
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
Strong understanding of business concepts including account payable, purchasing and accounting systems
Strong knowledge of consultative sales process
Strong data analysis skills
Skilled at interacting with senior managers and able to develop a business case
Able to work independently but with some oversight from direct supervisor
Capable of managing relationships independently and in negotiating sales and contracts
Superior presentation skills
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Advanced level proficiency with Microsoft Word, Excel and Outlook
Education & Experience
Bachelor's degree in Business Administration or equivalent combination of education and experience required
7+ years new customer acquisition sales experience required, preferably within the banking/financial services field
Proven track record within the team selling and lead sharing environment required
For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you'll be asked to authorize our review of that record.
*Candidates must reside in either Georgia or Florida
**Level of role is determined by knowledge, experience, skills, abilities, and education
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Account Executive I, II, III, and Senior - Commercial Card job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $70,500 to $121,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: Remote, Atlanta, Georgia 30350
Time Type:
Full time
Auto-ApplyQuantitative Analyst II - Consumer Credit Model Development
Atlanta, GA job
This is a hybrid role in Atlanta, GA or Raleigh, NC with the expectation that time working will regularly take place inside and outside of a company office. Three days a week in office. The Senior Model Development Analyst (Quantitative Analyst II) on our Consumer Model Development will focus on developing and implementing sophisticated credit risk models for consumer lending portfolios. This role will be working closely with senior leadership to shape the organization's risk strategy and ensure alignment with business objectives.
Responsibilities
* Lead the development, validation, and implementation of advanced credit risk models across all consumer lending products including, credit card, auto, mortgage, and HELOC
* Partner with senior leadership to translate complex risk analytics insights into actionable business strategies and policy recommendations
* Mentor junior model development professionals, fostering a culture of innovation and continuous improvement in risk modeling approaches
* Drive the enhancement of risk management frameworks to meet evolving regulatory requirements, including CCAR and CECL compliance
* Support the manager and director for response to model validation findings.
* Lead and oversee the implementation of remediation plans across the modeling and analytics team
* Maintain model documentation up to date
* Establish and maintain relationships with internal auditors, Model Risk Management and key stakeholders
* Guide the development and implementation of new risk assessment methodologies and tools to improve the organization's risk management capabilities
* Drive strategic initiatives to modernize risk analytics infrastructure and capabilities through adoption of advanced technologies and methodologies
Qualifications
Bachelor's Degree and 4 years of experience in financial, statistical, or quantitative analysis experience OR High School Diploma or GED and 8 years of experience in financial, statistical, or quantitative analysis experience
Preferred Skills:
* PhD degree in Statistics, Mathematics, Finance, or related quantitative field
* 4 years of progressive experience in credit risk model development for U.S. banks.
* Hands on experience using Python, SAS, and/or SQL for panel data processing.
* Hands on experience in CECL and CCAR model development and model development documentation.
* Credit card portfolio experience is preferred.
* Experience with various types of PD model structure; deep understanding of the cons. and pros. for each structure.
* Expert knowledge of statistical modeling, machine learning techniques, and risk analytics methodologies.
* Strong understanding of regulatory requirements, including but not limit to, Dodd-Frank Act, CCAR, Basel, etc.
* Deep understanding of bank's loan management process, from origination, to closing, to servicing.
* Knowledge of bank's loan origination systems and loan servicing systems, including but not limited to, systems for credit card, mortgage, consumer products, and commercial (C&I, CRE, lease) products.
* Understanding of GAAP practice for banks, including CECL, special assets management, etc.
* Proven track record of translating complex analytical insights into business strategy.
#LI-Hybrid
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
Senior Quantitative Model Developer - Loss Forecasting Model Development
Atlanta, GA job
This is a hybrid role in Atlanta, GA with the expectation that time working will regularly take place inside and outside of a company office. Three days a week in office. The Senior Quantitative Model Developer for Commercial Model Development will focus on developing and implementing sophisticated credit risk models for commercial lending portfolios. This role will be working closely with senior leadership to shape the organization's risk strategy and ensure alignment with business objectives.
This position provides valuable learning, working, and career development opportunities in a highly professional environment. This position also provide exposure to impactful modeling projects and to a wide variety of internal and external stakeholders.
Responsibilities
* Lead the development, evaluation, and implementation of advanced credit risk models across all commercial lending products, including CRE loan portfolios, for stress-testing and CECL reporting purposes.
* Partner with senior leadership to translate complex risk analytics insights into actionable business strategies and policy recommendations.
* Mentor junior model development professionals by fostering a culture of innovation and continuous improvement in risk modeling approaches and methodologies.
* Drive the enhancement of model development frameworks to meet evolving regulatory requirements, including CCAR and CECL compliance.
* Lead the response to model validation findings and oversee the implementation of remediation plans across the modeling and analytics team.
* Establish and maintain relationships with regulatory bodies, external/internal auditors, Model Risk Management (MRM) and other key stakeholders
* Guide the development and implementation of new risk assessment methodologies and tools to improve the organization's risk management capabilities.
* Drive strategic initiatives to modernize risk analytics infrastructure and capabilities through adoption of advanced technologies and methodologies.
Qualifications
Bachelor's Degree and 4 years of experience in financial, statistical, or quantitative analysis experience OR High School Diploma or GED and 8 years of experience in financial, statistical, or quantitative analysis experience
Preferred Qualifications:
* Ph.D. or Master's degree in Statistics, Mathematics, Finance, Operation Research, Industrial Engineering, or other related quantitative field.
* At least 4 years of progressive experience in credit risk model development for US Banks.
* Hands on experience using Python, SAS, and SQL.
* Hands on experience in developing statistical models using panel, cross-sectional, and time-series datasets.
* Strong understanding of regulatory requirements and experience in interactions with regulatory bodies.
* Expert knowledge of statistical modeling, machine learning techniques, and risk analytics methodologies.
* Proven track record of translating complex analytical insights into business strategy.
* Professional certifications (e.g. CFA or FRM) are a plus.
#LI-Hybrid
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
Senior Fiduciary Officer
Atlanta, GA job
This position collaborates with the relationship team to provide fiduciary services to high net worth clients bringing a high level of expertise with a focus on relationship expansion and retention. Consults on estate and tax planning, wealth transfer, and asset management needs. Implements and fulfills the provisions of legal and estate planning documents. Collaborates with team to identify planning and revenue opportunities driven by client goals, needs, financial situations, and family dynamics. Demonstrates discretion and effective judgement in managing complex and sensitive relationships. Supports client service delivery and operational management in all assigned relationships. Provides mentoring and advice to fiduciary associates through a strong knowledge of fiduciary norms.
#LI-MP1
Responsibilities
* Fiduciary Management - Administers complex personal trust relationships. Consults with team and clients to develop comprehensive, long-range fiduciary and estate plans. Ensure accounts comply with legal and regulatory guidelines as well as directives contained in Trust documents. Communicates clearly and effectively with grantors, beneficiaries, relationship team and other interested parties with respect to fiduciary decisions. Manages risk inherent to fiduciary accounts.
* Relationship Management - Drives ongoing client service to maintain strong relationships, expansion of High Net Worth services and revenue opportunities.
* Collaboration - Partners with other associates on administering client relationships, managing client communications, and service responsiveness. Coordinates aspects of service across team to ensure a satisfactory client experience.
* Sales - Promotes High Net Worth wealth offerings with existing clients and collaborates with wealth partners to grow relationships. Proactivley develop a center of influence and professional network across the market.
Qualifications
Bachelor's Degree and 8 years of experience in Trust Administration, Estate Planning, or Financial Planning OR High School Diploma or GED and 12 years of experience in Trust Administration, Estate Planning, or Financial Planning
License or Certification Type: Certified Trust & Financial Advisor (CTFA) Preferred, Certified Financial Planner (CFP) Preferred
Skill(s): High level of financial or fiduciary and estate planning knowledge. Demonstrated leadership and mentoring skills., High level of discovery and interpretation skills., Demonstrated relationship management skills., Excellent communication skills., Demonstrated teamwork skills.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
CRA Loan Specialist
Atlanta, GA job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
Follow defined protocol for escalation of exceptions.
Take applicant applications by completing Fannie Mae form 1003 on the laptop.
Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
Manage pipeline for all originated loans through closing and complete required management reports.
Communicate with applicants and/or referral sources by providing timely updates and progress reports.
Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
Attend and participate in all Consumer Lending meetings as required by management.
This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
High school diploma or equivalent mandatory. Four-year college degree preferred.
Knowledge of conventional and/or government lending guidelines.
Knowledge of residential mortgage processing, underwriting, and closing procedures.
Knowledge of federal lending regulations governing real estate lending.
Demonstrated organizational skills.
Strong written and verbal communications skills.
Demonstrated teamwork and customer service skills.
Proven computer skills.
Basic sales technique skills.
Strong desire to excel in a competitive environment.
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Atlanta, Georgia 30326
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyMortgage Loan Originator
Atlanta, GA job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop referral contacts (realtors, builders, professional and personal contacts).
Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
Follow defined protocol for escalation exceptions.
Take applicant applications by completing Fannie Mae form 1003 on the laptop.
Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS.
Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
Manage pipeline for all originated loans through closing and complete required management reports.
Communicate with branches and/or applicants of providing timely updates and progress reports.
Maintain high levels of customer service while managing each applicant's and support staff's expectations.
Attend and participate in all Consumer Lending meetings as required by management.
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
High school diploma or equivalent mandatory. Four-year college degree preferred.
Knowledge of conventional and/or government lending guidelines.
Knowledge of residential mortgage processing, underwriting, and closing procedures.
Knowledge of federal lending regulations governing real estate lending.
Demonstrated organizational skills.
Strong written and verbal communications skills.
Demonstrated teamwork and customer service skills.
Proven computer skills.
Basic sales technique skills.
Strong desire to excel in a competitive environment.
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
Mortgage Loan Originator
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Atlanta, Georgia 30326
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyRelationship Banker
East West Bank job in Atlanta, GA
Introduction
Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.
Overview
Being the next generation Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Relationship Banker, you will play a key role in
managing, retaining, and acquiring long-lasting win-win relationships with our customers
identifying and understanding customers' long-term financial needs and offering tailored product and services solutions
leveraging the bank's latest technology products to meet our customers' expanding needs
We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.
Responsibilities
Achieve quarterly and annual team/branch sales goals: C&I, CRE, SBA, mortgage, treasury management, deposits, wealth management investment products, international deposits/wires, and other commercial and consumer products
Source and develop loans including but not limited to HELOC, Residential Loan and Commercial Loan
MLO position only: Comply with annual renewals and all regulations for MLO; understand the interest rates, financing, and calculations to better service potential mortgage customers
Maintain a thorough knowledge of the bank's deposit, loan and ancillary products and an understanding of the qualifications required
Assist customers with financial needs such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange.
Highly motivated self-starter with a strong work ethic and focus on results with clients' best interest in mind
Applies strong critical thinking and problem-solving skills to meet clients' needs
Engage and partner with team members and other lines of business to offer most appropriate products to customers based on customers' need
Communicates effectively and confidently while engaging with clients
Able to learn products, services, and technologies quickly and educate customers on conducting banking transactions online, via mobile app and self-service portals
Expert in using digital resources and technologies to optimize clients' digital banking experience
Strong desire and ability to influence, educate, and connect customers to technology
May perform other duties as assigned
Qualifications
High school diploma or general education degree (GED) required; Bachelor's degree preferred
2+ years of customer service, teller, sales experience, and MLO experience within the banking and/or financial service industry highly preferred
Strong working knowledge of branch operations
Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships, and delivering results
Professional and thorough, with strong follow-up skills
Able to adapt to new process and technologies quickly
Strong familiarity and fluency with branch technology, mobile and online banking platforms
Strong problem-solving, decision-making, and customer-service skills
Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.
Compensation The base pay range for this position is USD $22.00/Hr. - USD $23.50/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
Auto-ApplyDirector, ABL Portfolio Management
Atlanta, GA job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Director, ABL Portfolio Management participates in the execution and achievement of the Fifth Third Commercial Bank's Asset Based Lending (ABL) strategic initiatives through day-to-day relationship management of a complex portfolio of ABL customers.
The Director, ABL Portfolio Management is the primary member of the ABL coverage team, managing all aspects of the ABL transaction. Directors are expected to be intimately involved in in the deal process, making recommendations on appropriate credit structures, pricing, etc. Directors are directly accountable for managing a complex portfolio of accounts through their review of financial statements, collateral reporting (including borrowing base certificate analysis, appraisals of M&E and Real Estate along with any additional 3rd party work such as Field Exams), proactive monitoring, and partnership with the appropriate Relationship Managers.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Manages the ongoing credit risk of a complex portfolio of ABL relationships and participates in portfolio meetings with senior management.
* Develops and maintains external relationships with assigned customers, including regular client meetings and business development calls, helping to ensure customer satisfaction and retention.
* Should be able to independently attend client meetings with assigned clients. Work with manager on complex/most complex clients and workouts.
* Ensures ongoing customer satisfaction through managing both the loan structure and customer interface with line and support functions who service their accounts.
* Develops and maintains internal relationships with the coverage team including Relationship Managers/Credit Risk Officers.
* Develops and executes appropriate strategies for problem clients without supervision
* Maintains up to date trend cards/portfolio review forms, credit files and legal files through our departments' resources.
* Capture and document credit decisions, conditions, and modifications.
* Notes negative trends early and strategizes best solutions for bank, through maintaining trend cards/portfolio review forms, preparing and presenting credit write-ups and watch asset reports.
* Consistently evaluate/update risk rating analysis including overall ratings, PD and LGD.
* Monitors timeliness of reporting, tickler information and ensures bank has accurate information to make decisions and be expert on the accounts and their credit files.
* A focus on continuous learning to keep up with ever-changing market dynamics.
* Should have a understanding of the ABL legal environment including a basic understanding secured transaction laws and creditor rights and shows a strong interest in further developing that knowledge.
* Mentor to more junior team members including Credit Analysts, Associates and Principals
* Performs additional job related duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Responsible for providing employees timely, candid and constructive performance feedback. Developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* Bachelor's degree in Business (e.g. Business Administration, Finance, or Accounting).
* 8 years credit analysis and/or loan review experience in Commercial Banking.
* Minimum 6-7 years of experience in an Asset Based Lending environment, in underwriting or field examination, or as a loan officer; or equivalent combination of education and experience.
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
* Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
* Advanced analytical skills, critical thinking and verbal and written communication skills.
* Professional presence (client-facing).
* Experience managing an advanced commercial client portfolio with a degree of complexity.
* Ability to partner with all deal stakeholders including clients, relationship manager and credit teams.
* Expertise in financial and risk analysis, including financial modeling.
* Demonstrated expertise in using effective problem solving.
* To perform this job successfully, an individual should have intermediate knowledge of Word and Excel spreadsheet software. Proficient with technology and ability to learn new applications.
WORKING CONDITIONS:
* Normal office environment with little exposure to dust, noise, temperature and the like.
* Extended viewing of a CRT screen.
* Some travel required.
All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.
Director, ABL Portfolio Management
Total Base Pay Range 94,500.00 - 203,200.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Rosemont, Illinois 60018
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyWealth Management Advisor II
Atlanta, GA job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Serves as the trusted advisor and team coordinator to simplify complexity for Private Bank clients by challenging and collaborating with them to articulate and achieve their wealth goals. Create steams of highly credentialed specialists to provide wealth planning, investments, private banking, risk management, and trust services. Ensures delivery and execution of Private Bank experience and client service standards.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Sales:
+ Develops and prospects internal and external centers of influence to build and cultivate pipeline of new client opportunities.
+ Effectively utilizes Life360 Discovery process to profile clients and issues spot client needs that result in AUM, Loans, Deposits, Estate Planning, and Wealth Planning.
+ Acts as the Core Team Member for One Bank to identify opportunities with new and existing bank customers. Continually monitors and evaluates client needs to identify opportunities to expand and deepen household relationship.
+ Demonstrates proficiency in the utilization of consultative and advice driven sales; manages execution of client service standards to develop and retain lasting client relationships.
+ Develops and strategically executes personal business plan to achieve defined revenue and business objectives.
Client Experience:
+ Institutes habits that ensure coordination of team in the consistent delivery of Private Bank experience standards.
+ Utilizes the Life360 process when working with team members to deliver advice based solutions.
+ Collaborates with a customized team of specialists to deliver high-quality client service.
+ Ensures service standards and metrics are met based on needs, segmentation, asset allocation, and risk management.
+ Identifies and refers opportunities providing for the utilization of advanced planning solutions.
+ Coordinates and collaborates with client third party advisors (e.g., attorney, accountant) to ensure synergy of advisors' recommendations, consistent to client goals.
+ Partners and leverages internal and external service providers to optimize effectiveness and efficiency.
+ As primary contact, resolves problems in a timely and effective manner.
+ Provides client with information regarding current trends and commands a thorough knowledge of investment products, trading strategies and market dynamics.
+ Accountable for the organization, development and execution of client reviews that are in keeping with service standards to ensure client needs are being met. E.g. Annual Client Reviews and quarterly updates, etc. Utilizes the Life360 process to continually challenge and collaborate with the client to articulate and achieve their goals.
+ Manages overall profitability of client relationship.
+ Ensures process information recorded timely in CRM regarding status and activities.
+ Drives continuous improvement by looking for ways to deepen relationship with client through all areas of Private Bank and other appropriate Bancorp channels.
+ Acts as primary point of contact for COI within Bank.
+ Accountable for implementation of recommendations delivered to client.
+ Leads the 90-day client on-boarding process.
+ Works in collaboration with team members to ensure alignment and exchange information and resources necessary to meet shared objectives.
+ Addresses developmental needs and knowledge gaps as requested by manager and the Private Bank.
+ Champions the Bancorp Vision and Core Values through personal actions and leadership influence to promote high-performing work groups.
Other:
+ Experienced operating in an environment that stresses both individual accountability and team-based performance.
+ Exhibits a sense of urgency and a continual drive to results coupled with an ability to partner effectively with management at all organizational levels.
+ Displays the ability to be highly effective in a team-oriented environment and to build relationships based on added value, not title or authority.
+ Supports a proven track record of successfully collaborating with and influencing management and peers to support growth and financial results.
+ Actively participates within professional and community organizations.
+ Actively networks and effectively builds relationships internally and externally of the Bank
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
+ Bachelors degree or equivalent work experience required. Business Administration, Finance, or Economics is preferred.
+ CFP, CFA, or CPWA industry certification is preferred and will be required within 24 months (36 months for CFA) of start date to align with 5/3 Private Bank practice management requirements. The professional designations of Juris Doctorate (JD) and/or Certified Public Accountant (CPA) will also be accepted for this industry certification requirement.
+ Appropriate state life and Health insurance licenses are required in accordance with licensing guidelines.
+ Minimum of eight (8) years of successful sales/client service experience in financial services industry.
+ Stays abreast and informed of regulatory and governmental changes that impact clients. Works with specialists to keep up-to-date on services and solutions.
+ Demonstrates strong interpersonal negotiation, verbal and written communication, and presentation skills. Demonstrated proficiency in delivery of branded presentations, materials and solutions.
+ Uses effective problem solving and analytical skills.
+ Computer / Technical: Ability to use software including: Word, Excel and PowerPoint, CRM or related systems.
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
WORKING CONDITIONS:
+ Normal office environment with little exposure to dust, noise, temperature and the like.
+ Extended viewing of CRT screen.
Wealth Management Advisor II
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Atlanta, Georgia 30326
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Associate- Tech, Media and Telecom Portfolio Manager
Atlanta, GA job
Huntington's Technology, Media and Telecom ("TMT") team is a fast-growing, nationally mandated, and dynamic Specialty Vertical within Huntington's Commercial Bank. The TMT team is a leading provider of financing solutions to technology, media and telecommunications companies and is made up of 13 seasoned bankers with deep sector knowledge. As a result of the TMT team's robust growth, it is seeking to add an Associate - Portfolio Manager who is capable of leading and supporting the execution on new transactions while managing a dynamic portfolio of credits across the tech, media and telecom space. In addition to a broad TMT background, the ideal candidate should have Entertainment or Film / Music Finance experience, given the TMT vertical's expansion into these sectors.
This is an opportunity to join an entrepreneurial team that is in full growth mode, having grown the portfolio by more than 10x over the last 4 years. The Associate - Portfolio Manager will successfully leverage their experience to help drive the TMT vertical forward through concise and thorough underwriting and portfolio management, while also assisting in the coaching and development of junior talent. A successful candidate should be able to produce timely, high quality & detailed underwriting work product in a concise, consistent and efficient format. The Portfolio Manager should be able to successfully explain complex technology, media and telecom sectors in an easy-to-understand way to a broader audience while appropriately addressing key risks & mitigants, credit policy exceptions, and regulatory designations within underwriting documents of record. A successful candidate will actively participate in key transaction discussions with all stakeholders including the borrower, agent banks, credit, etc., while demonstrating command of the subject matter. The Portfolio Manager role is client facing, and the candidate should be comfortable with engaging clients for both diligence and prospecting alongside the Relationship Manager. Please note: This position is open to remote work, but preferred location is New York, NY.
Duties and Responsibilities:
Underwriting
+ PMs are expected to leverage their experience to help drive the TMT vertical forward through concise and thorough underwriting.
+ Drive an efficient process with early identification of key milestones and adherence to deadlines. Includes credit adjudication, legal review, and appropriate collaboration in closing and onboarding.
+ Produce timely, high quality & detailed underwriting work product for credits to include borrowers who are public, private, investment grade, non-investment grade and highly leveraged.
+ PMs are able to successfully explain complex technology, media and telecom businesses and products in an easy-to-understand way to a broader audience.
+ Maintain a proactive approach to addressing questions and comments arising during underwriting, including interactions with agent banks or clients, as applicable.
+ Identify and appropriately address key risks & mitigants, credit policy exceptions & variances and regulatory designations within underwriting documents of record.
+ Ability to maintain a lead role in the deal process, as well as the ability to collaborate in a supporting role as part of a deal team. Actively participate in key transaction discussions, demonstrating command of subject matter. Effective presentation dialogue, including prepared remarks and Q&A. Formats include credit committees, portfolio reviews, etc.
+ Establish and maintain an appropriate understanding of portfolio returns. Assist in identifying potential cross-sell opportunities, and partner with the RM in assessing and formulating deal strategy.
Portfolio Management:
+ Timely recognition and communication of adverse change in a borrowers' risk profile and escalation of challenges. Proactive recognition and communication of portfolio insights in a timely manner, including deterioration or developing risks, emerging credit trends, etc.
+ Ensure quality, timeliness and accuracy of portfolio monitoring and maintenance activities including risk ratings, annual reviews, portfolio reviews, product line requests & renewals.
+ Demonstrate effective presentation dialogue, including prepared remarks and Q&A.
Team Accountability/Performance:
+ Proactive management of workflow and pipeline. Focus on adherence to internal and external deadlines.
+ Build and maintain working relationships with RM team, credit team and key product partners.
+ Build and maintain relationships with supporting teams (Loan Closers, Credit Review, Legal, etc.). Maintain ongoing dialogue as appropriate in support of business efficiency.
+ Prompt and thorough responses related to examinations, including both internal audit and external regulators.
+ Develop and/or maintain a thorough understanding of the technology, media and telecom industry characteristics including but not limited to demand drivers, cyclicality, competitive landscape, etc., and provide relevant updates / serve as the Subject Matter Expert. Attend industry conferences and bank meetings / client calls to remain abreast of an ever-changing industry.
+ Active engagement and participation in projects and work streams.
Basic Qualifications and Skills:
+ 3+ years of commercial portfolio management experience
+ 2+ Technology, Media or Telecomm (TMT) finance related experience required
+ Bachelor's degree required
Preferred Qualifications:
+ 3-5 years of TMT Portfolio Management. Entertainment or Film / Music Finance experience preferred
+ MBA or Master's degree in related field of study
+ Formal credit training
+ Experience at a large national, international, or super regional bank
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
$77,000.00 - $161,000.00 Annual Salary
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Business Services Representative (Small Business Specialist)
Buford, GA job
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Business Services Representative (BSR) is responsible for providing cash management solutions to commercial and business banking relationships. This role delivers a full range of business deposits and related services to clients. The BSR partners with Business and Commercial Bankers as a subject matter expert in business deposits and related business services and self-sources new business opportunities.
#LI-JR1
Responsibilities
The essential functions of the job include, but are not necessarily limited to, the following:
* Partnering with business and commercial bankers on joint calls to clients and prospects, as a subject matter expert in business deposits and treasury solutions.
* Business development, networking and establishing referral sources to generate new business opportunities.
* Introducing customers to other branch team members or bank partners who can provide solutions for their financial needs.
Qualities of a successful candidate:
* Sales Outreach: Self-starter that is disciplined enough to manage daily calling activity to achieve required results. Comfortable and confident with proactively engaging in conversation.
* Customer Service Skills: Builds trust and confidence with clients.
* Adaptability: Has the ability to learn and adapt quickly to new information and technology.
* Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships.
* Influence: Capable of building rapport with different personalities to drive positive results.
Qualifications
Bachelor's Degree and 2 years of experience in Sales or financial services sales OR High School Diploma or GED and 6 years of experience in Sales or financial services sales
Preferred Area of Experience: Business development, business banking, lending, merchant services, treasury management
License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.
Required Skill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Knowledge of retail and wealth solutions (referred), Knowledge of business deposit and cash management solutions, Business development, Networking and building centers of influence
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
Senior Director, ABL Portfolio Management
Atlanta, GA job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Senior Director, ABL Portfolio Management participates in the execution and achievement of the Fifth Third Commercial Bank's Asset Based Lending (ABL) strategic initiatives through day-to-day relationship management of the most complex portfolio of ABL customers.
The Senior Director, ABL Portfolio Management is the primary member of the ABL coverage team, managing all aspects of the ABL transaction. Senior Directors are expected to be intimately involved in in the deal process, making recommendations on appropriate credit structures, pricing, etc. Senior Directors are directly accountable for managing the most complex portfolio of accounts through their review of financial statements, collateral reporting (including borrowing base certificate analysis, appraisals of M&E and Real Estate along with any additional 3rd party work such as Field Exams), proactive monitoring, and partnership with the appropriate Relationship Managers.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Manages the ongoing credit risk of the most complex portfolio of ABL relationships and participates in portfolio meetings with senior management.
* Develops and maintains external relationships with assigned customers, including regular client meetings and business development calls, helping to ensure customer satisfaction and retention.
* Should be able to independently attend client meetings with assigned clients and work independently on complex/ clients and workouts.
* Ensures ongoing customer satisfaction through managing both the loan structure and customer interface with line and support functions who service their accounts.
* Develops and maintains internal relationships with the coverage team including Relationship Managers/Credit Risk Officers.
* Develops and executes appropriate strategies for problem clients with minimal supervision.
* Maintains up to date trend cards/portfolio review forms, credit files and legal files through our department's resources.
* Capture and document credit decisions, conditions, and modifications.
* Notes negative trends early and strategizes best solutions for bank, through maintaining trend cards/portfolio review forms, preparing and presenting credit write-ups and watch asset reports.
* Consistently evaluate/update risk rating analysis including overall ratings, PD and LGD.
* Monitors timeliness of reporting, tickler information and ensures bank has accurate information to make decisions and be expert on the accounts and their credit files.
* A focus on continuous learning to keep up with ever-changing market dynamics.
* Should have a understanding of the ABL legal environment including a basic understanding secured transaction laws and creditor rights and shows a strong interest in further developing that knowledge.
* Mentor to more junior team members including Credit Analysts, Associates, Principals, and Directors.
* Performs additional job related duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Responsible for providing employees timely, candid and constructive performance feedback. Developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* Bachelor's degree in business (e.g. Business Administration, Finance, or Accounting).
* 12-15 years of credit analysis and/or loan review experience in Commercial Banking.
* Minimum 10 years of experience in an Asset Based Lending environment, in underwriting or field examination, or as a loan officer; or equivalent combination of education and experience.
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
* Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
* Advanced analytical skills, critical thinking and verbal and written communication skills.
* Professional presence (client-facing).
* Experience managing an advanced commercial client portfolio with some degree of complexity.
* Ability to partner with all deal stakeholders including clients, relationship manager and credit teams.
* Expertise in financial and risk analysis, including financial modeling.
* Demonstrated expertise in using effective problem solving.
* To perform this job successfully, an individual should have intermediate knowledge of Word and Excel spreadsheet software. Proficient with technology and ability to learn new applications.
WORKING CONDITIONS:
* Normal office environment with little exposure to dust, noise, temperature and the like.
* Extended viewing of a CRT screen.
* Some travel required.
All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.
Senior Director, ABL Portfolio Management
Total Base Pay Range 119,500.00 - 256,900.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Rosemont, Illinois 60018
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyPersonal Banker I - GA East Region
Suwanee, GA job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
* Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
* Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
* Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
* Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
* Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
* Provide guidance to CSRs with respect to the sales and referral process.
* Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
* Act with confidence by answering customer questions and owning customer issues.
* Maintain a position of trust and responsibility by keeping all business confidential.
* Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
* Adhere to established policies and procedures while opening/servicing the full range of Retail products.
* Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
* Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
* Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* College degree or work experience providing transferrable skills, or, combination of education and experience.
* Experience in the financial industry preferred.
* Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
* Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
* Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
* Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
* Bilingualism would be beneficial for communicating with a diverse customer base.
WORKING CONDITIONS:
* Normal office environment.
* Extending viewing of computer screens.
* This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
* Travel outside of the affiliate will be required for various classroom training sessions.
Personal Banker I - GA East Region
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Suwanee, Georgia 30024
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyCRA Loan Specialist
Atlanta, GA job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
+ Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
+ Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
+ Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
+ Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
+ Follow defined protocol for escalation of exceptions.
+ Take applicant applications by completing Fannie Mae form 1003 on the laptop.
+ Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
+ Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
+ Manage pipeline for all originated loans through closing and complete required management reports.
+ Communicate with applicants and/or referral sources by providing timely updates and progress reports.
+ Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
+ Attend and participate in all Consumer Lending meetings as required by management.
+ This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
+ High school diploma or equivalent mandatory. Four-year college degree preferred.
+ Knowledge of conventional and/or government lending guidelines.
+ Knowledge of residential mortgage processing, underwriting, and closing procedures.
+ Knowledge of federal lending regulations governing real estate lending.
+ Demonstrated organizational skills.
+ Strong written and verbal communications skills.
+ Demonstrated teamwork and customer service skills.
+ Proven computer skills.
+ Basic sales technique skills.
+ Strong desire to excel in a competitive environment.
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA Loan Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Atlanta, Georgia 30326
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Mortgage Loan Originator
Atlanta, GA job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Develop referral contacts (realtors, builders, professional and personal contacts).
+ Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
+ Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
+ Follow defined protocol for escalation exceptions.
+ Take applicant applications by completing Fannie Mae form 1003 on the laptop.
+ Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS.
+ Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
+ Manage pipeline for all originated loans through closing and complete required management reports.
+ Communicate with branches and/or applicants of providing timely updates and progress reports.
+ Maintain high levels of customer service while managing each applicant's and support staff's expectations.
+ Attend and participate in all Consumer Lending meetings as required by management.
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
+ High school diploma or equivalent mandatory. Four-year college degree preferred.
+ Knowledge of conventional and/or government lending guidelines.
+ Knowledge of residential mortgage processing, underwriting, and closing procedures.
+ Knowledge of federal lending regulations governing real estate lending.
+ Demonstrated organizational skills.
+ Strong written and verbal communications skills.
+ Demonstrated teamwork and customer service skills.
+ Proven computer skills.
+ Basic sales technique skills.
+ Strong desire to excel in a competitive environment.
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
Mortgage Loan Originator
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Atlanta, Georgia 30326
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Sales & Service Representative (Universal Banker)
Marietta, GA job
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
* Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation
* Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
* Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist
* Adaptability: Has the ability to learn and adapt quickly to new information and technology
* Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
* Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
Responsibilities
The essential functions of the job include, but are not necessarily limited to, the following:
* Engaging customers in conversation to understand their banking needs and preferences
* Processing transactions accurately and efficiently
* Providing assistance with account servicing needs
* Facilitating customer awareness and education of bank services, including digital banking capabilities
* Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Qualifications
* Basic Requirements: High School Diploma or GED and 6 months customer service experience
* Additional Requirements: 1+ years of recent cash-handling experience ($USD)
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
Associate- Tech, Media and Telecom Portfolio Manager
Atlanta, GA job
Huntington's Technology, Media and Telecom ("TMT") team is a fast-growing, nationally mandated, and dynamic Specialty Vertical within Huntington's Commercial Bank. The TMT team is a leading provider of financing solutions to technology, media and telecommunications companies and is made up of 13 seasoned bankers with deep sector knowledge. As a result of the TMT team's robust growth, it is seeking to add an Associate - Portfolio Manager who is capable of leading and supporting the execution on new transactions while managing a dynamic portfolio of credits across the tech, media and telecom space. In addition to a broad TMT background, the ideal candidate should have Entertainment or Film / Music Finance experience, given the TMT vertical's expansion into these sectors.
This is an opportunity to join an entrepreneurial team that is in full growth mode, having grown the portfolio by more than 10x over the last 4 years. The Associate - Portfolio Manager will successfully leverage their experience to help drive the TMT vertical forward through concise and thorough underwriting and portfolio management, while also assisting in the coaching and development of junior talent. A successful candidate should be able to produce timely, high quality & detailed underwriting work product in a concise, consistent and efficient format. The Portfolio Manager should be able to successfully explain complex technology, media and telecom sectors in an easy-to-understand way to a broader audience while appropriately addressing key risks & mitigants, credit policy exceptions, and regulatory designations within underwriting documents of record. A successful candidate will actively participate in key transaction discussions with all stakeholders including the borrower, agent banks, credit, etc., while demonstrating command of the subject matter. The Portfolio Manager role is client facing, and the candidate should be comfortable with engaging clients for both diligence and prospecting alongside the Relationship Manager. Please note: This position is open to remote work, but preferred location is New York, NY.
Duties and Responsibilities:
Underwriting
* PMs are expected to leverage their experience to help drive the TMT vertical forward through concise and thorough underwriting.
* Drive an efficient process with early identification of key milestones and adherence to deadlines. Includes credit adjudication, legal review, and appropriate collaboration in closing and onboarding.
* Produce timely, high quality & detailed underwriting work product for credits to include borrowers who are public, private, investment grade, non-investment grade and highly leveraged.
* PMs are able to successfully explain complex technology, media and telecom businesses and products in an easy-to-understand way to a broader audience.
* Maintain a proactive approach to addressing questions and comments arising during underwriting, including interactions with agent banks or clients, as applicable.
* Identify and appropriately address key risks & mitigants, credit policy exceptions & variances and regulatory designations within underwriting documents of record.
* Ability to maintain a lead role in the deal process, as well as the ability to collaborate in a supporting role as part of a deal team. Actively participate in key transaction discussions, demonstrating command of subject matter. Effective presentation dialogue, including prepared remarks and Q&A. Formats include credit committees, portfolio reviews, etc.
* Establish and maintain an appropriate understanding of portfolio returns. Assist in identifying potential cross-sell opportunities, and partner with the RM in assessing and formulating deal strategy.
Portfolio Management:
* Timely recognition and communication of adverse change in a borrowers' risk profile and escalation of challenges. Proactive recognition and communication of portfolio insights in a timely manner, including deterioration or developing risks, emerging credit trends, etc.
* Ensure quality, timeliness and accuracy of portfolio monitoring and maintenance activities including risk ratings, annual reviews, portfolio reviews, product line requests & renewals.
* Demonstrate effective presentation dialogue, including prepared remarks and Q&A.
Team Accountability/Performance:
* Proactive management of workflow and pipeline. Focus on adherence to internal and external deadlines.
* Build and maintain working relationships with RM team, credit team and key product partners.
* Build and maintain relationships with supporting teams (Loan Closers, Credit Review, Legal, etc.). Maintain ongoing dialogue as appropriate in support of business efficiency.
* Prompt and thorough responses related to examinations, including both internal audit and external regulators.
* Develop and/or maintain a thorough understanding of the technology, media and telecom industry characteristics including but not limited to demand drivers, cyclicality, competitive landscape, etc., and provide relevant updates / serve as the Subject Matter Expert. Attend industry conferences and bank meetings / client calls to remain abreast of an ever-changing industry.
* Active engagement and participation in projects and work streams.
Basic Qualifications and Skills:
* 3+ years of commercial portfolio management experience
* 2+ Technology, Media or Telecomm (TMT) finance related experience required
* Bachelor's degree required
Preferred Qualifications:
* 3-5 years of TMT Portfolio Management. Entertainment or Film / Music Finance experience preferred
* MBA or Master's degree in related field of study
* Formal credit training
* Experience at a large national, international, or super regional bank
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
$77,000.00 - $161,000.00 Annual Salary
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyPersonal Banker II - GA East Region
Loganville, GA job
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
* Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
* Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
* Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
* Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
* Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
* Provide guidance to CSRs with respect to the sales and referral process.
* Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
* Act with confidence by answering customer questions and owning customer issues.
* Maintain a position of trust and responsibility by keeping all business confidential.
* Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
* Adhere to established policies and procedures while opening/servicing the full range of Retail products.
* Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
* Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
* Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* College degree or work experience providing transferrable skills or combination of education and experience.
* Experience in the financial industry preferred.
* Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
* Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
* Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
* Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position.
WORKING CONDITIONS:
* Normal office environment.
* Extending viewing of computer screens.
* This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
* Travel outside of the affiliate will be required for various classroom training sessions.
#LI-DH1
Personal Banker II - GA East Region
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Loganville, Georgia 30052
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-Apply