East West Bank jobs in Pasadena, CA

Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview The Senior Fraud Investigator reports directly to the Fraud Investigations Supervisor, Assistant Manager or Risk & Operations Manager. The Senior Fraud Investigator will be responsible for investigating more complex suspected fraud events and mitigating loss exposure. This exempt position follows an assigned work schedule and is expected to manage the time effectively to meet investigative deadlines and handle assigned case volume. Your expertise will support loss prevention, regulatory compliance, and risk mitigation efforts across the organization. In addition, the Senior Fraud Investigator will serve as both a mentor and Subject Matter Expert resource to the more junior investigators. The Senior Investigator should be well versed in new and emerging fraud trends and the potential impact. Must be a self-motivated individual with the ability to adapt to changing priorities, analytical and focused with the ability to analyze documents and reports. May be required to support junior level investigators. Responsibilities * Investigate suspected fraud events and reduce potential loss exposure by being compliant with applicable policies and procedures. * Review fraud detection reports to identify and escalate potentially fraudulent activity and/or suspicious activity. * Review and assess outgoing wire transfer requests within the established SLA, following policy and procedures, and present findings or concerns to management for final approval in accordance with fraud controls. * Identify gaps, control weaknesses, or patterns learned through investigations and analysis, and present practical ideas or solutions to management to help close those gaps and prevent future fraud. * Analyze transaction patterns, customer behaviors, and referrals to identify suspicious activity and potential fraud schemes. * Utilize bank systems, resources, policies and procedures to evaluate accounts and situations that may require unique treatment and a specialized approach. * Conduct interviews with victims, suspects, and internal stakeholders to gather facts and evidence * Complete thorough investigations to determine the presence of fraud and/or high-risk activity and take appropriate actions. * Prepare detailed case files, investigative summaries, and supporting documentation for internal stakeholders. * * Present findings and investigative recommendations to the manager, senior management, and internal legal counsel for case resolution and next steps. * Provide guidance to business partners to ensure appropriate actions are taken to mitigate losses and loss exposure. * Provide mentoring, training and guidance to junior investigators. * File Possible Suspicious Activity Report (PSARs) or internal reports within the required timeframes. * May assist with validation testing for various departmental risk processes and technological upgrades. * Meet or exceed departmental goals and key performance indicators (KPIs) related to investigation quality, timeliness and resolution. * Operate with minimal supervision and demonstrate strong independent judgement in completing assignments. * Review designer procedures to ensure they are up to date and in compliance with EWB established policies. * Evaluates and analyzes current processes and provides recommendations as needed * Learn, understand, and maintain knowledge of all fraud investigation functions, processes, tools, and systems to support comprehensive case handling and departmental operations. * * Manage caseloads and investigative assignments effectively by organizing workload, using strong time management to ensure timely, prioritized case handling based on risk, impact, and volume expectations. * Perform quality assurance reviews of fraud cases, reports to ensure accuracy, completeness, and adherence to investigative standards. * Assists in the preparation and walk-through of internal audits. * May perform other duties as assigned Qualifications * At least 5+ years of previous fraud investigations experience, preferably within banking * High school degree required, Bachelor's degree preferred * Alternative combination of education and experience: Associate degree or 7+ years of banking center or investigative experience Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. Compensation The base pay range for this position is USD $71,000.00/Yr. - USD $83,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Procuity is a fast-growing company that is delivering innovative SAAS solutions to the growing pharmacy and medical industry. Our products streamline complex processes, saving money and time for our customers and contributing to the overall reduction of healthcare costs. Procuity is in the unique position of being a nimble start-up company while being owned and financed by Zions Bancorporation, (ZION) a $54 billion dollar holding company. Procuity is looking for a 340B Client Account Manager for our 340B Business Line. The successful candidate will have 340B account management experience or similar experience as a part of a PBM, Pharmacy, Drug Wholesaler or Health System. The position requires a hard-working individual with an ability to work with a sophisticated customer base. The candidate will have an entrepreneurial spirit and will thrive being on the ground floor of a high-growth opportunity. This is a remote position or in-office in Midvale, UT. Client Account Manager Job Responsibilities: * Responsible for managing key accounts, maintaining long-term relationships with strategically important accounts, and maximizing inside sales opportunities. * Develop in-depth knowledge of all accounts including key decision-making personnel. * Work with Covered Entities. * Focus on implementation and client servicing. * Establish strong working relationships with existing customers to provide high level of customer service to assigned accounts. * Focus on growing and developing existing clients to generate incremental business. * Act as primary day-to-day contact for customer for new products and continuing initiatives. * Act as the day-to-day interface between the customer and all relevant internal departments. * Provide technical support to the customer and/or coordinate with the appropriate technical functions for support as necessary. * Play an integral role in timely and effectively boarding new clients. * Drive and oversee solutions architecture for clients. * Perform other duties as assigned. Qualifications: * 340B account management experience or 340B experience with account management skills. * Must have excellent customer relationship, customer service, and negotiation skills. * Ability to drive customer success and retention. * Excellent problem resolution and communication skills, both verbal and written. * Ability to manage client expectations. * Ability to follow up and drive interdepartmental priorities to meet customer requirements. * Excellent organization skills and strong attention to detail. * High energy and a strong work ethic; willing to go above and beyond for customer. * Proficient in Microsoft Office Suite. Education & Experience: * Requires a bachelor's degree in business, marketing or a related field and 4+ years' experience with client account management or relationship management, outside sales or other directly related experience. * 2+ years of experience with 340B. * A combination of education and experience may meet requirements. Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance. * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts. * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays. * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience. * Mental health benefits including coaching and therapy sessions. * Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire. * Employee Ambassador preferred banking products. Pay (depending on experience): $65,000-$95,000

Loan Servicing Coordinator is responsible for reviewing closed loan documents for accuracy, missing documents, proper signatures, dates and other relevant data and enter information into tracking software; review other legal documents as needed, image and index all loan files and proof unloaded loans; maintain an accurate filing system of all notes and credit files; reconcile loan disbursements; and compose and send routine correspondence and reports as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: * May complete callback of daily loan system reports to ensure proper payment posting, exception corrections and loan data. * Review tickler reports to ensure collateral insurance and other ticklers are being monitored and followed, including, but not limited to, receiving collateral. * "Board the loan" onto the loan system, ensuring that the appropriate information is entered in the correct system fields (ticklers, flex date fields, addenda's, etc.). * Disburse loan proceeds and fees paid per Disbursement Authorization. * Prepare are modification loan documentation on Laser Pro as assigned by Supervisor. * Secures collateral and other documentation in safekeeping (documentation file). Prepares and manages credit and non-negotiable document files. * Processes loan payments, loan draws and advances, including, but not limited to Construction advances. * Process Participation payments/advances and forward to appropriate participant per Participation Certificate. * May be required to process Guidehouse SBA 1502 Report. * Maintains record keeping for loan system, which may include balancing loan activity, preparing general ledger entries, verifying data entry, and correcting any errors or maintenance issues. * Maintain credit files in an up-to-date condition. Manage file systems of retention storage and other related matters. * Handle incoming mail, including but not limited to, receiving, sorting, copying, and filing. * Quotes loan balances, payoffs and payment information to customers, lending officers and processors. * Process paid loans, including, but not limited to, Customer letter, "release" collateral. * Reply to Demands for Payoff. (First Notify Loan Officer following that a demand has been received). * Responds and researches exceptions reported by loan officers/loan processors; responds to customer inquiries. * Responds to credit verification and payoff requests. * May process charge-offs or non-accrual loans; maintains accurate records on non-accrual billed loans. * Prepare are modification loan documentation on Laser Pro as assigned by Supervisor. Requirements REQUIRED SKILLS AND ABILITIES: * Computer skills to include use of Microsoft Office products, Laser Pro and other programs as required. * Strong mathematical ability. * Strong analytical skills, time management, and organizational skills. Ability to handle detail-oriented transactions. * Excellent written and verbal communication skills, attention to detail and follow-through. * Outstanding interpersonal skills, dedication to teamwork, and enjoys working closely with others. * Ability to interact with coworkers, follow directions and work rules, and accept constructive feedback. Education/Licenses/Work Experience: * High school diploma or GED equivalent required. * Three to five years' experience in banking/lending. * Experience in a Note Department of a commercial bank, preferred. Work Environment * Standard office environment with a moderate noise level. Physical Demands The work environment characteristics and physical requirements described here are representative of those which an employee in this position encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. * Prolonged periods sitting at a desk and working on a computer. * Remain in a stationary position for sustained periods of time. * Occasionally move about inside the office to access filing cabinets and/or other office machinery. * Occasionally required to raise objects up to 25 pounds from a lower to a higher position, move objects horizontally from position to position with, and/or bend body downward and forward, and/or extend hands and/or arms in any direction to access files and/or other office machinery. * Consistent use of a computer and/or other office machinery is required, such as a keyboard, calculator, copy machine, scan machine, and/or computer printer. * Making substantial and repetitive movements (motions) of the wrists, hands, and/or fingers. * Close visual acuity is required to perform activities including, but not limited to, preparing and analyzing data and figures, transcribing, viewing a computer terminal, and/or extensive reading. * Regularly required to communicate verbally with employees, clients, and vendors. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Pay Range: $35.50 to $41.00 per hour. Pay range may vary based on skills, experience, and location. Salary Description Pay Range: $35.50 to $41.00 per hour

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards. We are looking for an Area Retail Mortgage Production Manager to provide top notch customer service to our clients and customers in the Orange County, CA area. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! Essential Functions: * Manages and coordinates activities of residential construction and mortgage lenders and staff. * Trains, motivates, coaches and provides guidance to assigned area personnel in order to increase sales productivity. * Monitors and evaluates production and goals. * Responsible for personal loan production and the overall sales effort of the assigned team. * Conducts mortgage sales staff meetings and educates staff on new and existing products and programs. * Responsible for planning, implementing and developing promotional and marketing initiatives, as well as expanding the company's sales and service culture. * Train sales staff as needed. * May solicit and originate residential construction and mortgage loans, obtains and analyzes pertinent financial and credit data. * Responsible for team compliance with policies and regulatory requirements. * Manages and mitigates risk within the team. * Other duties as assigned. Qualifications: * Requires a bachelor's in business, finance or related field and 4+ years of banking, mortgage lending, sales and/or public relations or other directly related experience. Supervisory experience preferred. * Advanced knowledge of marketing, public relations, sales and service. * Strong management and leadership skills. * Strong communication skills, both written and verbal. * Knowledge of mortgage banking services and products. * Must have solid customer service and problem resolution skills. * Ability to make sound decisions. * Ability to coach and mentor mortgage staff. Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions * Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire * Employee Ambassador preferred banking products This position is eligible to earn a base salary in the range of $50,000 - $80,000 annually depending on job-related factors such as level of experience and location. Plus, commissions. Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions * Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire * Employee Ambassador preferred banking products

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register . Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards. We are looking for a Loan Specialist to provide top notch customer service to our clients and customers for our greater Southern California West Region. This role focuses on providing administrative and operational support within key loan areas. Essential Functions: Provides administrative and/or operational support within one or more of the following loan areas: processing, closing, presentations, servicing, documentation, notes, disbursements, etc. May draft loan presentations, clear all identified loan exceptions. Maintains files, documents, notes, etc. Responsible for verifying completeness of files with all necessary documents and signatures required. Researches and resolves lending inquiries and issues. May prepare and/or track disbursements, loan documents, reports, obtain credit and/or financial information. Produce reports as required. Answer questions and follow up with clients. Other duties as assigned. Schedule: Monday - Friday, 9:00am - 5:00pm Qualifications: Requires High School diploma or equivalent and some 6+ year banking or loan processing, documentation or loan assistant experience or other directly related experience. College degree preferred. A combination of education and experience may meet job requirements. Expert knowledge of lending processes, loan principles, documentation, and loan systems. Working knowledge of banking processes and procedures. Must have excellent organizational and customer service skills. Must possess strong numeric and verbal aptitudes. Excellent research, audit and communications skills, both written and verbal. Ability to complete processes and meet deadlines. Advanced working knowledge computer program i.e word processing, spreadsheets or related software. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits, including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products This position is eligible to earn a base salary in the range of $51,319 - $85,531 annually depending on job-related factors such as level of experience.

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards. We are looking for a Business Center Manager to provide top notch customer service to our clients and customers in Huntington Beach, CA. This role focuses on overseeing, leading, and directing a banking branch with regards to sales, operations, and corporate/regulatory compliance to meet assigned lending, deposit, and fee income goals. Essential Functions * Oversees, leads, and directs a branch with regards to sales, operations, and corporate/regulatory compliance to meet assigned lending, deposit, and fee income goals. * Responsible for staff management and development including performance evaluations, promotions, salary recommendations and disciplinary action. * Provides suitable credit, deposit or other banking services as well as counsel and advice to best meet clients' needs. * Develops programs to maximize branch profitability, minimize risk, and improve customer service and product knowledge. * Responsible for acquiring, expanding and maintaining client relationships through both inside and outside business development activities. * Analyzes risks and profitability of assigned client portfolio to ensure ongoing profitability and conformity with credit terms. * Responsible for ensuring the successful processing, underwriting, and approving of loans within assigned limits. * Negotiates loan terms and conditions in accordance with bank policy. * Remains well versed in economic and financial concepts and developments relating to clients. * Reviews branch reports for compliance and accuracy. * Responsible for community development and relations. * Other duties as assigned. Qualifications: * Requires a Bachelor's in Business Administration, Finance or a related field and 3+ years of banking management and lending or other directly related experience. A combination of education and experience may meet requirements. * Business Development experience preferred. * Basic working knowledge of branch/banking management, operations, policies, procedures, banking products and lending concepts. * Knowledge of business development and sales within the financial industry. * Ability to make sound decisions, mitigate risk, build relationships and work with a variety of clients, employees and management. * Knowledge of banking laws and regulations. * Good problem resolution and communication skills, both verbal and written. * Good customer relationship skills. * Ability to manage staff. Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions * Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire * Employee Ambassador preferred banking products * Medical, Dental and Vision Insurance - START DAY ONE! This position is eligible to earn a base salary in the range of $127,822 - $142,025 annually depending on job-related factors such as level of experience and location.

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 70 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards. We are looking for a Branch Operations Specialist to provide top notch customer service to our clients and customers in our Antelope Valley Region. If you are passionate about bringing full-service banking services to new and existing customers, then we are interested in speaking with you! Essential Functions: Supports the assigned branch throughout the Antelope Valley Region by performing duties on the teller line, in new accounts, and branch operations. Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record. May occasionally be assigned to back-office departments. May also assist with special projects. Ensures high quality customer service goals are met. May train staff on proper bank procedures. Other duties as assigned. Qualifications: MUST BE ABLE to accept assignments throughout the Antelope Valley Region ranging in duration from one day to several months. MUST HAVE at least 4 years of experience in branch banking including assignments as Senior Teller and intermediate-level new accounts. High school diploma or equivalent required. Ability to contribute to the development of branch operations, new accounts, and sales principles. Proficient training skills. Benefits: Mileage and travel time pay. Eligible for sales bonuses, monthly incentives, and annual discretionary bonus. Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance. Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts. Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays, and any applicable state holidays. 401(k) plan with company match, Profit Sharing, and competitive compensation in line with work experience. Mental health benefits, including coaching and therapy sessions. Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire. Employee Ambassador preferred banking products. This position is eligible to earn a base salary in the range of $25 - $31 hourly depending on job-related factors such as level of experience.

Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview East West Bank is seeking a Senior Quality Control Analyst. The Quality Control Analyst is responsible for the secondary review and QC of all Loan Operations processes. The responsibilities include identification of risk and remediation, performing Quality Control reviews by the creation of ad hoc reports and utilizing system reports, looking for trends, logic and overall accuracy of the loan data. Work performed will include coverage of Loan Operations with focus on data integrity, accuracy of loan documentation and compliance/regulatory and operation processes. This position also has responsibility for Process Improvement and Project Management. Responsibilities Support manager in the implementation of the on going secondary Quality Control process within Loan Operations. Maintain and define data quality, participate in development of data quality rules, thresholds, KPIs, and standard metrics for quality expectations for data elements that support critical business processes. Perform system to system analysis to ensure data reasonableness, generate Quality Control reports to augment Loan Operations Callback process. Analyze ongoing data quality exceptions and determine the root causes Implement necessary changes within the Loan Operations process and applicable policies due to changes in lending requirements and/or identified root causes Perform self-testing for all newly implemented processes relative to internal audit exceptions, discovery items from Compliance Monitoring, Loan Documentation and high risk areas that may impact our financial reporting and customer interfacing Work with Loan Operations Management to create and validate remediation plans identified through Audit, Root Cause Analysts, self-testing, etc. Use spreadsheets and databases to maintain detailed records Provide updates and training to staff on new and upcoming regulation changes and process improvements Provide Project Management oversight for process improvement. Ensure Internal Procedures are updated with new regulations and/or process changes Monitor performance indicators and lead continuous improvement May assist Loan Operations staff with servicing of loan by performing research to resolve complex issues ensuring timely updates are provided. Provide customer service to internal and external customers. Provide training and support to other QC Analyst Create Management reports as requested May provide User Acceptance Testing on the loan System based on new products and/or processes Assigned to special projects related to the Data Accuracy and accurate compliance requirements. May perform other duties as assigned Qualifications Bachelor Degree in Finance, Accounting, Business Administration, Mathematics, Computer Science or Economics. Minimum 5 years of experience in the commercial or residential loan servicing industry Minimum 3 years in a quality control role, and/or process design role within the loan operations business with experience in data management/quality analytic function Strong verbal and written communication skills Project management skills Ability to design and implement new processes with experience in reengineering disciplines Demonstrated understanding of controls and risk Advanced experience with Microsoft suite of office products, including Word, Excel, Powerpoint & Visio Excellent analytical skills and problem solving skills with the ability to assess problems and develop solutions/improvements Experience with data reporting tools Ability to produce accurate and precise work, detect discrepancies and resolve discrepancies Strong knowledge and experience working with lending system with FIS and BlackKnight experience preferred Exceptional written and verbal communication skills. Ability to effectively interact with all levels of the organization including senior management Ability to build effective relationships internally with multiple business units. Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. Compensation The base pay range for this position is USD $38.00/Hr. - USD $50.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview The Senior Private Client Associate plays a critical role in supporting senior Private Bankers (PBs) and Relationship Managers (RMs) in delivering exceptional banking services to high-net-worth (HNW) clients. This position requires a high level of professionalism, attention to detail, and the ability to manage complex client needs with discretion and efficiency. Responsibilities * Partner closely with senior PBs and RMs to provide personalized, white-glove service to HNW clients, identifying and fulfilling their financial needs. * Support RMs throughout the client onboarding process, including participating in KYC meetings and assisting with documentation and procedural requirements. * Initiate account openings and assist RMs with fund transfers and related transactions. * Handle daily administrative tasks such as preparing client documentation, compiling reports, and scanning records. * Oversee post-account opening operations to ensure compliance and mitigate audit risks. * Collaborate with internal banking specialists (GTP, FX, BSA officers) and centralized service teams to deliver seamless, integrated client service. * Engage directly with RMs and clients to execute transactions and perform account maintenance. * Resolve client and internal issues with strong communication and problem-solving skills across business units. * Enhance client satisfaction by proactively engaging with RMs and clients, ensuring timely and effective issue resolution. * Assist RMs in presenting and delivering East West Bank's full suite of products and services. * Mentor and guide other Private Client Associates, performing secondary reviews and quality control as needed. * May perform other duties as assigned Qualifications * 3-5 years of customer service experience, preferably in a financial services or banking environment. * Bachelor's degree or equivalent experience preferred. * Ability to work independently with minimal supervision in a fast-paced, high-pressure environment. * Strong organizational skills with the ability to manage multiple tasks and ensure timely completion. * Excellent verbal, written, and interpersonal communication skills. * Proven ability to deliver outstanding customer service and build strong relationships with clients and colleagues. * Effective time management and decision-making abilities. * Proficiency in Microsoft Office applications (Excel, PowerPoint, Word). * Professional working proficiency in Mandarin and or Cantonese is a plus. Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. Compensation The base pay range for this position is USD $31.00/Hr. - USD $40.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Provide AMAZING customer experience to all branch clients, assisting them with account servicing and transactional needs. Promote and cross-sell bank products and services and provide support to other Branch and Department team members as needed to perform other duties and functions as assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide AMAZING customer experience to all branch clients. Maintain comprehensive knowledge of the bank's products and services and ensure that branch staff are similarly trained and focused on appropriate cross-selling and referrals. Ensure customer problems and complaints are handled professionally, effectively, maintained at a minimum level, and resolved at the branch level to the customer's satisfaction. Able to perform all transactions necessary to meet customer needs, including servicing accounts and all teller functions: * Client transaction processing * Debit card ordering and servicing * Online banking setup and servicing (as applicable) * Printed check orders * Branch cash ordering and shipping (as applicable) * Branch Certifications (as assigned) * Stop payments * Holds * Reg. E Claims * Safe Deposit Box opening, closing and servicing (as assigned) Demonstrated proficiency and understanding of all compliance regulations in support of servicing accounts, superseding accounts, and proper account titling and ownership, to mitigate risk to the bank: * Bank Secrecy Act * Customer Information Program * Beneficial Ownership * Office of Foreign Asset Control * Fiduciary Account documentation Timely participation in ongoing training and receipt of satisfactory ratings on all regulatory compliance audits. Adherence to the reporting and recordkeeping requirements of the Bank Secrecy Act, Anti-Money Laundering laws, OFAC, and CIP rules and regulations. Adherence to all policies and procedures as they relate to all other regulatory compliance laws and regulations. Handle complex or non-routine operational issues independently when possible, however recognizing when management support is required. Ensure the office is operating in a safe and effective manner. Reliable and regular attendance on the job. Other duties as assigned. Requirements REQUIRED SKILLS AND ABILITIES: Knowledge/Skills/Abilities * Computer skills to include use of Microsoft Office products and other programs as required. * Strong mathematical ability. * Strong analytical skills. * Excellent oral and written communication skills. * Outstanding interpersonal skills. * Effective time management and organizational skills. * Attention to detail and follow through. * Ability to interact with coworkers, follow directions including established bank procedures, and accept constructive feedback. * Working knowledge of all bank products and systems enabling cross-selling of bank products to a diverse client base. * Thorough understanding of banking rules and regulations, especially BSA. * Ability to count cash accurately. Education/Licenses/Work Experience: * High school diploma or GED equivalent required. * Six months' branch banking experience preferred. * Minimum six months' cash handling experience required. Work Environment * Standard office environment with a moderate noise level. Physical Demands The work environment characteristics and physical requirements described here are representative of those which an employee in this position encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. * Prolonged periods sitting at a desk and working on a computer. * Remain in a stationary position for sustained periods of time. * Occasionally move about inside the office to access filing cabinets and/or other office machinery. * Occasionally required to raise objects up to 25 pounds from a lower to a higher position, move objects horizontally from position to position with, and/or bend body downward and forward, and/or extend hands and/or arms in any direction to access files and/or other office machinery. * Consistent use of a computer and/or other office machinery is required, such as a keyboard, calculator, copy machine, scan machine, and/or computer printer. * Making substantial and repetitive movements (motions) of the wrists, hands, and/or fingers. * Close visual acuity is required to perform activities including, but not limited to, preparing and analyzing data and figures, transcribing, viewing a computer terminal, and/or extensive reading. * Regularly required to communicate verbally with employees, clients, and vendors. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Pay Range: $22.00 to $26.00 per hour. Pay range may vary based on skills, experience, and location. Salary Description Pay Range: $22.00 to $26.00 per hour

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards. We are looking for a seasoned Portfolio Manager in Los Angeles or Orange County, CA. This role focuses on expanding, building, and maintaining a portfolio of corporate banking loan relationships Essential Functions: * Responsible for managing and servicing a portfolio of existing loan relationships. * Responsible for expanding and building relationships with a high degree of resultant customer satisfaction. * Responsible for ensuring financial statements are spread and analyzed, addressing industry risks, monitoring collateral requirements, loan structuring and pricing, credit analysis, underwriting, monitoring credit performance and assisting with loan presentations. * Handles reporting on loans such as past dues, documentation and collateral exceptions, financial performance updates, portfolio profitability, risk grades, etc. * Keeps informed of financial and market trends in the portfolio and analyzes those trends for the effect they will have on the portfolio. * Assists bankers with new and existing loan requests and other special projects. * Other duties as assigned. Qualifications: * Requires a bachelor's degree in Finance, Business or other related field and 6+ years of banking, relationship management, lending, underwriting and credit experience or other directly related experience. An equivalent combination of education and experience may meet qualifications. * Extensive knowledge of various types of loans, credit analysis, spreading and analyzing financial statements, risk analysis, credit scoring, loan documentation, etc. * Strong working knowledge of banking products, services, policies, procedures and regulations. * Advanced credit skills in underwriting, financial modeling, valuations and adherence to policy. * Requires excellent customer service, relationship, organizational, analytical and creative problem solving skills. * Ability to meet deadlines. * Must have excellent communications skills, both verbal and written. * Knowledge of various software applications including word processing and spreadsheets. Benefits: * Medical & Dental Insurance & Vacation & Profit Sharing - START DAY ONE! * 401(k) plan, competitive compensation in line with work experience. * Most roles eligible for sales bonuses + monthly incentives and/or annual discretionary bonus, some roles include mileage + travel time pay, and/or parking waivers (must meet eligibility requirements * Paid Training, Paid Vacation, Paid Holidays, and promotional opportunities offered from within * Tuition Reimbursement for qualifying employees * Stable Employer, we are a division of Zions Bancorporation and included in the S&P 500 & NASDAQ Financial 100 indices. This position is eligible to earn a base salary in the range of $106,000 - $130,000 annually depending on job-related factors such as level of experience.

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards. We are looking for a Commercial Banker in Irvine, CA. This role focuses on acquiring and servicing commercial loans, commercial real estate loans and bank services in accordance with individually established business development goals. Essential Functions: * Responsible for achieving assigned production targets across new deposit production, loan origination, and fee income categories, in alignment with established performance metrics and business Development objectives. * Acquires and services commercial loans, commercial real estate loans and bank services in accordance with individually established business development goals. * Achieves quarterly Managed Portfolio Growth goals. * Demonstrates clear understanding of risk management and covenant tracking procedures. * Responsible to make presentations regarding bank products and services to prospective clients and company principals, perform underwriting functions and continually monitor credit quality. * Higher level Commercial Bankers may oversee lower-level associates. * Other duties as assigned. Qualifications: * Requires a Bachelor's degree in business, finance or a related field and 2+ years commercial lending and credit underwriting experience. An equivalent combination of education and experience may meet qualifications. * Working knowledge of lending and credit analysis, preferably in a commercial lending environment. * Knowledge of bank products and commercial lending techniques and procedures. * Ability to expand loans, client relationships and cross sell bank products. * Familiarity of the sales, loan processing and closing processes. * Good underwriting skills. * Ability to interview loan applicants and have good perceptive on character judgment. * Ability to structure loans and monitor credit performance. * Must have good interpersonal, presentation and communication skills. * Working knowledge of software applications, including word processing and spreadsheets. Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts * Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits, including coaching and therapy sessions * Tuition Reimbursement for qualifying employees * Employee Ambassador preferred banking products This position is eligible to earn a base salary in the range of $100,000- 125,000 depending on job-related factors such as level of experience.

Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview Being the next generation Associate Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints. As an Associate Banker, you will play a key role in helping customers with their day-to-day financial needs recommend the right product that fit customer's need connecting customers to Subject Matter Experts in Wealth Management, Mortgage and Commercial teams for their specialized financial needs introducing the bank's latest technology products to meet our customers' expanding needs We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers. Responsibilities Demonstrate strong customer service skills; assist customers with financial transactions such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange Document large deposit over Currency Transaction Reports Identify fraudulent activity to prevent potential loss to the bank Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Maintain strong relationships with existing customers and cultivate new customer relationships Cross sell and refer bank products such as (depository products, wealth management, mortgage) that fit customers' needs Have strong knowledge in using digital resources and technologies to optimize clients' digital banking experience Is confident in educating clients on conducting banking transactions online, via mobile app and self-service portals Demonstrate the ability to learn and adapt to new processes and technology platforms quickly Perform other duties as assigned Qualifications High school diploma or general education degree (GED) required; Bachelor's degree highly preferred 1 year of recent customer service and cash handling experience 1 year of previous teller / new account experience in a banking institution preferred Ability to learn products, services, and procedures quickly and accurately Excellent customer service skills Strong attention to details and time management skills Proficiency in Microsoft Word and Excel Flexibility to work on weekends when needed Compensation The base pay range for this position is USD $20.00/Hr. - USD $21.50/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards. We are looking for a Treasury Management Sales Consultant in Los Angeles or Irvine, CA. Essential Functions: * Responsible for expanding and building relationships, maintaining a high level of client satisfaction by generating, managing and servicing the treasury needs of clients. * Drive growth through consultative selling, cross-functional collaboration, and strategic expansion of existing relationships. * Track client-related issues to resolution, including those handed off to other teams for action and ensure client issues are resolved appropriately and expeditiously. * Escalate issues as necessary with bankers, management, and product/vendor management teams. * Responsible for properly aligning loan clients with treasury products, which fit their ongoing needs. * Identify other client banking needs and partner with key stakeholders on cross sell opportunities. * Facilitates onboarding of major client relationships or complex industry types. * Review sales, service and implementation processes to recommend process efficiencies. * Other duties as assigned. Qualifications: * Requires a bachelor's in business, finance or related field and some banking, treasury/cash management, product sales, relationship management, lending or other directly related experience. A combination of education and experience may meet job requirements. * Basic knowledge of banking, treasury management, banking/treasury products and procedures. Knowledge of applicable regulatory requirements. * Good sales, client product and relationship management skills. * Good influence, problem resolution, customer service and communication skills, both verbal and written. * Ability to effectively multitask, complete assignments and meet deadlines. * Good attention to detail. * Working knowledge of PCs and MS Office products. Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts * Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits, including coaching and therapy sessions * Tuition Reimbursement for qualifying employees * Employee Ambassador preferred banking products This position is eligible to earn a base salary in the range of $95,000 - $125,000 annually depending on job-related factors such as level of experience.

As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards. We are looking for Letter of Credit Specialist to play a key role in global trade finance! If you thrive in a fast-paced environment and have expertise in Letters of Credit, SWIFT, and compliance, this is your chance to make an impact. Essential Functions: * Responsible for day-to-day processing of Letter of Credit, Collection and Trade Finance transactions to facilitate revenue generation and business development. * Responsible for one or more of the following; Issuance of Standby and Commercial Letter(s) of Credit upon proper credit approval/receipt of required application documentation, advising Export Letter(s) of Credit to customers, examines documents presented under all types of L/C's for compliance to terms/conditions and pays as directed. * Monitors Standby Letter(s) of Credit auto renewal(s). Processes Import/Export Documentary Collections, Trade Finance Loans and fees on all products. * Provides counsel to customers/branch personnel on technical aspects of products/processes. * Input(s) all transactions into the trade finance system. * Assists with reporting as needed. Other duties as assigned. Qualifications: * Requires a high school degree or equivalent and 2+ year of related international trade and/or letter of credit operations experience within a financial institution or other directly related experience. * A combination of education and experience may meet job requirements. * Proficient knowledge of trade finance transactions, letter of credit issuance and documents, collections and compliance regulations. * Working knowledge of and understands SWIFT and FedWIRE transactions. * Strong customer service, communication and interpersonal skills in order to interact effectively with clients and all levels of Bank personnel. * Advanced analytical and problem solving skills. * Must be detail-oriented and accurate in a deadline-driven, multitask-oriented environment. * Advanced computer experience required, e.g.. Microsoft Word, Excel, Outlook and PowerPoint. Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts * Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits, including coaching and therapy sessions * Tuition Reimbursement for qualifying employees * Employee Ambassador preferred banking products This position is eligible to earn a base salary in the range of $28.00 - $41.00 hourly depending on job-related factors such as level of experience.

Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview The Mortgage Collections Supervisor oversees a team of collectors, ensuring daily operations comply with regulations and company policies. Key responsibilities include training, evaluating staff, monitoring performance, and managing daily collection activities. The role also involves handling difficult accounts, preparing reports, and developing strategies to improve collection efforts and increase recovery rates. Responsibilities Supervision and staff development: Plan, organize, and supervise the work of the collections unit. Train, interview, evaluate, and mentor staff. Conduct performance reviews and provide coaching and support. Operational management: Ensure daily operations and collection activities comply with government, investor, and client regulations. Manage daily assignments and monitor phone calls and reports to ensure contact requirements are met. Review and analyze collection activity to identify trends and assess team effectiveness. Account and compliance oversight: Review and resolve customer complaints and complex collection issues. Handle collections on accounts where subordinates have difficulty. Conduct quality control checks on calls and perform audits of collector accounts. Review delinquent accounts for possible loss mitigation solutions. Reporting and strategy: Review of key data and reports for departmental performance. Review and recommend policies and procedures changes to improve collection strategies and recovery rates. Ensure accurate and detailed records of all collection activities are maintained. May perform other duties as assigned Qualifications Experience in mortgage collections including late- stage delinquency, overseeing foreclosure actions and bankruptcy filings. Prior supervisory experience. Strong knowledge of consumer lending, mortgage servicing, and collections laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA). Proficiency in Microsoft Office Suite (Word, Excel) and other relevant software. Excellent communication (written and oral), negotiation, and interpersonal skills. Strong analytical, organizational, and time-management skills. Ability to multitask and meet strict deadlines. Professional working proficiency in Mandarin is a plus Proficiency in Intercontinental Exchange's (ICE) Mortgage Servicing Platform (MSP) a plus. Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. Compensation The base pay range for this position is USD $80,000.00/Yr. - USD $110,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview We are seeking an experienced SBA Portfolio Officer (Portfolio Management) to join our SBA Lending Team. This role is critical in supporting the bank's SBA lending initiatives by performing in-depth credit analysis and credit risk assessment for the loans in the portfolio to meet the compliance with SBA guidelines and East West Bank's credit policies. This position requires expertise in SBA loan programs (7(a), 504), cash flow analysis, evaluating financials statements, and understanding legal rights of Lender under the loan documents. The ideal candidate will have a strong background in commercial credit, understanding financial statements, and a proven track record of monitoring and managing loans in a portfolio. Responsibilities * Analyze financial statements, tax returns, and cash flow analysis for existing SBA loans. * Monitoring credit risk based on financial statement analysis and covenant compliance. * Perform in annual loan reviews to determine the appropriate risk rating of the portfolio. * Prepare detailed credit memoranda with risk rating assessments and recommendations. * Monitor borrower performance and help identify potential credit risks. * Review tickler reports and follow up with borrowers to obtain outstanding financial conditions. * Request for waivers with supporting documentations for financial conditions and / or covenant violations. * Mail out letters requesting financials, notifying loan defaults, etc. for credit risk management. * Support portfolio management and reporting activities. * Ensure adherence to internal credit policies and regulatory requirements. * Assist with problem loan reports to develop problem loan credit solutions. * May perform other duties as assigned Qualifications * 2-3+ years in commercial lending or loan portfolio management. * Proven experience in financial analysis. * Knowledge of SBA SOP 50-57 and SBA 50-10. * Bachelor's degree in Business Administration, Finance, or a related field. * Strong financial analysis, problem-solving skills, negotiation, and decision-making abilities. * Excellent communication and interpersonal skills for sensitive borrower interactions and regulatory reporting. * Ability to work independently and as part of a team. Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. Compensation The base pay range for this position is USD $69,000.00/Yr. - USD $120,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Intern I The Intern I position is an entry-level and learning focused position. The Intern I gains exposure to various departments within the company, working on hands-on projects and supporting business units in their daily operations. This position is designed to provide undergraduate students with a valuable learning experience in the financial services industry. This internship role is intended for a multi-week internship, e.g., 8-12 weeks. Position Responsibilities Participate in a line of business intern program which includes but is not limited to completing required activities that introduce the Intern to a line of business' leadership, strategies, and programs. Activities could include, * Assist in preparing financial reports, presentations, and data analyses. * Conduct market research and competitor analysis. * Provide support in data entry, system updates, and database management. * Assist with administrative tasks such as scheduling meetings, preparing materials, and organizing documents. * Participate in team meetings, offering insights and learning from various team members and leaders. * Shadow senior team members to understand key business functions (e.g., risk management, investment analysis, client services). * Contribute to small projects under supervision, ensuring timely delivery and quality work. Participate in the corporate intern program which includes but is not limited to completing required training, attend corporate events and complete weekly corporate assignments that introduce the Intern to the company's culture, values, and business units. Other duties assigned. Position Qualifications * Current undergraduate student pursuing a degree in Finance, Economics, Business Administration, Information Systems, or a related field * Strong academic performance (GPA of 3.0 or above) Looking to learn more about this position: Please visit ********************************************************* for details on day-to-day responsibilities, qualifications, and team dynamic Work Best Category: Category C - Days in the office will either be designated days or will vary week to week from 2-5 days Hours: 8:00am - 5:00pm Monday - Friday Salary: For candidates hired in the state of California the expected salary/On-Target Earnings (OTE) range for the role is currently: * California - $20.70 - $32.62 Hourly Salary Range(s) is subject to change. Comerica Bank takes several factors into account when determining individual starting pay. These include but are not limited to position, grade level, location/metropolitan area, skillset, and peer compensation. Comerica Bank considers the employer's work location to determine the pay range. About Comerica We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure. Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history. NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act. Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico. Comerica is proud to be an Equal Opportunity Employer - disability/veteran.

Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview We are currently seeking a Fraud Analyst II. The Fraud Analyst II reports directly to the Assistant Risk Manager, Deposit Fraud Management Supervisor, or Deposit Fraud Team Lead. Schedule flexibility and willingness to work extended hours, including occasional weekends, as needed to meet the needs of the department are required. Responsibilities Triages daily/periodic review of critical reports that monitor suspicious activity as needed Conducts analysis and research of account activity to assess levels of risk and detect fraudulent activity Utilizes bank systems, resources, policies, and procedures to diligently evaluate accounts and situations that may require unique treatment and a specialized approach Supports business partners with risk related scenarios Ability to meet departmental goals satisfactorily Assists with providing feedback to enhance departmental procedures A degree of creativity and lateral thinking is expected May assist with validation testing for various departmental risk processes and technological upgrades Must be analytical and focused with the ability to conduct transaction analysis Provide assistance to other Fraud Analysts, Fraud Investigators, and Legal Process Specialists to resolve concerns and complaints from external/internal customers, fraud investigations, and/or legal order processes May perform other duties as assigned Qualifications 3+ year of experience in loss prevention/retail banking/back office environment, preferably with a financial institution. Demonstrated success in a customer service role that included a commitment to exceptional service for internal and external contacts Knowledge of check fraud preferred Must have schedule flexibility and willingness to work extended hours to meet the needs of the department Ability to organize and prioritize multiple tasks and timelines, while consistently meeting deadlines and delivering a quality work product Must be a self-motivated individual with the ability to be flexible and adaptable to changing priorities Satisfactory verbal, written, and interpersonal skills Demonstrates ability to maintain strict confidentiality and consistently exhibits the utmost in discretion Demonstrated ability to work well under pressure and consistently meet strict deadlines Ability to work with cross functional teams Demonstrate solid computer skills including MS Word and Outlook Assist department staff with daily work as necessary to keep department responsibilities and deadlines with service level agreement Identify inaccuracies, inefficiencies, or deviations and work and escalate accordingly Flexible with schedule and willing to work extended hours to meet the needs of the department Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. Compensation The base pay range for this position is USD $25.00/Hr. - USD $31.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.