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Eat'n Park jobs in Franklin Park, PA

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  • Sous Chef Garde Manger

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey, PA job

    Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner. The Garde Manger Chef Supervises all functions of the cold preparation of banquets, catering, and weddings along with commissary cold production and preparation. The Garde Manger Sous Chef works in tandem with the Banquet Chef and is responsible for the Banquet Kitchen in the absence of the Banquet Chef. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Learn and maintain menu, recipe, and ingredient knowledge of all restaurants. As well as basic understanding of daily operations of Banquet, and Garde Manger production areas.* Lead, supervise, motivate, guide, train, delegate, counsel, and discipline (when needed) culinary team members on a daily basis.* Produce commissary bulk cold production for all restaurant outlets. Maintain high standards of food quality, and presentation for all restaurants. As well as Banquet and Garde Manger areas while anticipating guest needs* Requisition daily food and paper supplies for all kitchen areas. Also maintain knowledge of protein, produce and dry goods, ordering procedures, and schedules.* Create preplists and forecast amounts for weekly production of garde manger and banquet production.* Resolve guest concerns and escalate advanced issues as needed.* Monitor compliance with company, property, and department policies, and procedures. Report on issues as needed. Ensure proper use, maintenance, and cleaning of all kitchen equipment while maintaining kitchen safety, and designated sanitation standards. Contribute to creative development of menus. Attend designated leadership and BEO meetings Perform other duties as assigned. Qualifications: 18 years of age or older. Associate's degree - Culinary Arts, Culinary Management Relevant work experience can be substituted for education - 5 years Minimum of 5 years of related experience. Minimum of 2 years supervisory experience. Must possess a valid Driver's License. Knowledge, Skills, and Abilities: Strong foundation in classical cuisine and modern techniques. Demonstrate a passion to learn, grow, and share knowledge with others. Job Demands: While performing the duties of this job, the employee is required to: Climbing Ladders Occasional ( Reaching Forward Frequent (34-66%) Climbing Stairs Frequent (34-66%) (ft maximum height) Lifting Frequent (34-66%) (lbs maximum weight) Reaching Overhead Frequent (34-66%) Finger Dexterity Constant (>67%) Hand/Eye Coordination Constant (>67%) Stooping Frequent (34-66%) Bending Frequent (34-66%) Sitting Occasional ( Standing Constant (>67%) Walking Constant (>67%) This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc. This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery). This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). This job regularly requires verbal communication of detailed information to others either by phone or in person. Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion). The position is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. The position is frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes, and other areas that could cause claustrophobia. The position is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. The position is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. The position is subject to extreme heat. Temperatures above 100° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. The position is subject to extreme cold. Temperatures typically below 32° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. The position is subject to both environmental conditions. Activities occur inside and outside. This position has a variable schedule, days, nights, weekends, and holidays. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $34k-44k yearly est. 1d ago
  • Cook - The Hotel Hershey

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey, PA job

    Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner. As a Full-Time Cook at The Hotel Hershey, you'll prepare a meal at one of our 6 restaurants or Event spaces. This culinarian should have general knowledge, understanding and application of knife skills and cooking techniques. The Cook must possess at minimum a basic understanding of a ala carte setting as well as production. The Cook needs to possess a positive attitude with a professional appearance and demeanor. Apply and interview today. As a Full-Time Team Member at The Hotel Hershey, enjoy sweet perks like FREE meal during your schedule shift, FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also all includes Medical, Dental, and Vision coverage beginning the first day of the next month, 401K Contribution, paid time off, and so much more! Positions currently available: General Cook Cook I - 1933 Qualifications: Must be 18 years of age or older Must have a minimum of 1 year of cooking experience OR currently hold a culinary position in a similar restaurant, hotel or private club setting. High school diploma or equivalent Must obtain ServSafe certification. Complete a mystery basket cooking test to include 3 courses in 4 hours. Knowledge, Skills, and Abilities: Knowledgeable of kitchen equipment, good knife skills, and possess a full tool kit. Knowledgeable of weights and measures, as well as basic math applications. Must be able to assist, train and direct culinary interns and general cooks in daily tasks Proficient in speaking, reading, and writing in English. Skilled with a minimum of two cuisines. Examples may include but not limited to Asian, Italian, Classical, New American, and Mexican. Complete a mystery basket cooking test to include 3 courses in 4 hours. Must obtain ServSafe certification. Job Demands: While performing the duties of this job, the employee is required to: Reaching Forward Constant (>67%) Lifting Frequent (34-66%) (50lbs maximum weight) Reaching Overhead Occasional ( Finger Dexterity Constant (>67%) Hand/Eye Coordination Constant (>67%) Stooping Occasional ( Bending Occasional ( Standing Constant (>67%) Walking Frequent (34-66%) Additional physical requirements include repetitive elbow motions for chopping, repetitive write motions for stirring and chopping. Must have ability of taste buds to distinguish between and among flavors, spices, temperature, and mouth feel (smoothness, pungency, etc.) of food, and beverage. Must have ability of olfactory nerves to distinguish between and among odors and scents as to their appeal and level of intensity. Must be able to work in extreme temperatures. This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $23k-30k yearly est. 1d ago
  • Information Technology Technician

    Apex Systems 4.6company rating

    Ridley Park, PA job

    Apex Systems is currently hiring for an IT Support Tech for a large technology company! Project Details: IT service delivery (IMAC, Break Fix, Desk side Support) according to Managed Client policy and Procedure Guide Coordinates and Client End User on expectations and availability to conduct Managed Client Services Performs trouble shooting, parts replacement, system upgrades and basic deployments & repair on Client Assets in campus/remote locations Identifies potential issues that could adversely impact End User experience and follows through on action steps Strives to meet all Client SLAs & Customer Satisfaction Goals Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire operation at a given site When required-provides onsite shadowing to Program Field Service Team Serves as an entry point to develop technical and customer skills to grow into broader and more challenging field services roles Basic installation and maintenance to technical products Follows predefines procedures and tasks in everyday activities Work is regularly reviewed by a more senior level technical specialist Qualified candidates will have the following experience and skills: 1+ years' experience in servicing/deploy computer equipment At least one industry standard certification such as CompTIA A+, Net+, or Security+. Must have a proven customer service background Must have experience in a corporate environment Individual will be knowledgeable of Windows operation system environment Able to comprehend and follow verbal and written technical instructions and scripts Physically able to lift and move Enterprise and Client technology hardware in our customer environments Excellent verbal and written communication skills with emphasis in customer service, including experience handling difficult customer and conflict resolution Location: Ridley Park, PA Onsite expectation: Fully Onsite Salary/Pay range: $18-20/HR If you are interested, please apply here or email an updated copy of your resume to Kristin Catterton at ************************** Apex Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico
    $18-20 hourly 5d ago
  • Restaurant Manager

    Chili's 4.0company rating

    Reading, PA job

    Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills $55000 - $68000 yearly
    $55k-68k yearly 11h ago
  • Utility/Packer (5am - 3pm)

    DS Smith 4.2company rating

    New Castle, PA job

    This job requires a team member to accept and utilize instruction on how to safely and efficiently pack finished goods for shipment. A team member must learn all the processes required for their respective Line, including rewinding/stacking, box packing, proper stacking of pallets, and labeling. Must show an ability to work in a team environment and an attention to detail. This is an entry level position.
    $26k-33k yearly est. 55d ago
  • Culinary Admin Assistant

    Palm Palm 4.4company rating

    Pittsburgh, PA job

    Job DescriptionAbout the Role: As a Culinary Admin Assistant, you'll play a vital role in supporting our dynamic culinary team in Pittsburgh, PA. This position offers an exciting opportunity to immerse yourself in the culinary world while ensuring smooth operations and exceptional service. This role will work closely with the Director of Culinary in daily admin needs and simple culinary needs. This role will need to be sufficient in email, Microsoft word & excel, and time and task management of a High paced/ energetic environment. Responsibilities: Assist in coordinating daily kitchen operations and administrative tasks. Schedule and organize meetings, events, and culinary classes. Maintain records and documentation related to food safety and compliance. Support the culinary team with menu planning and recipe management. Prepare reports on kitchen performance and inventory levels. Collaborate with other departments to enhance overall guest experience. Assist the Director of Culinary in product procurement for concept/ menu development. Assist the Director of Culinary with email management, screening, and response Requirements: Proven experience in an administrative role, preferably in the culinary or hospitality industry. Strong organizational skills and attention to detail. Excellent communication and interpersonal abilities. Proficient in Microsoft Office Suite and kitchen management software. Ability to multitask and thrive in a fast-paced environment. Knowledge of food safety regulations and best practices. Positive attitude and a passion for the culinary arts. High school diploma or equivalent; culinary education is a plus. Drivers License and access to a personal Vehicle. Basic Culinary/ Food Knowledge
    $26k-33k yearly est. 10d ago
  • Cook

    Hershey Entertainment & Resorts Company 4.1company rating

    Hershey, PA job

    Devon Seafood + Steak-Comfortably upscale and refined. Devon provides the perfect atmosphere for guests to enjoy simply prepared seafood sourced globally and premium steaks. Our wine cellar offers an award winning wine list and handcrafted cocktails that complement a one-of-a-kind dining experience. This position is responsible for preparing all food items according to prep sheets and standardized recipes with speed and consistency of quality. As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more! Job Duties (Duties marked with an asterisk are essential functions of this job): Preparing all food items according to prep sheets and standardized recipes with speed and consistency of quality Cooking, plating, garnishing, and expediting food Maintaining communication with front of house staff to ensure timely service to the guests Using safe food handling procedures Helping to develop daily specials Assisting with training Ensuring that all work areas remain clean and organized Ensuring that all food products are stored properly Assist Kitchen Manager with maintaining accurate inventory levels Completing other duties as assigned Qualifications: Must be at least 18 years of age or older Must have minimum two years industry experience as a Cook Ability to exhibit proper food handling procedures in accordance with Pennsylvania regulations and obtain ServSafe certification within 90 days Ability to maintain certification as a Certified Trainer and/or obtain certification within 90 days Knowledge, Skills, and Abilities: Average to above knife skills Must demonstrate sound decision making (no disciplinary actions in the past 6 months) Ability to follow and troubleshoot recipes/menu items with little or no difficulty Ability to efficiently set up and maintain workstation Ability to demonstrate the outlet style of cuisine through food tasting and preparation Ability to handle average amounts of prep work Ability to work all stations with little or no difficulty and minimal assistance Ability to work with position, supportive attitude, skill, speed, and cleanliness Job Demands: Flexible schedule required with availability for any shift; including days, evenings, split shifts, weekends and holidays Must meet a minimum of 1950 hours annually (37.5 hours avg. per week) Physical requirements include standing for long periods of time and ability to lift at least 40 pounds Must be comfortable working in temperature variations Proper footwear must be provided by employee Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment and Resorts is an Equal Opportunity Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $23k-30k yearly est. 2d ago
  • Elevator Usher | Part-Time | PPG Paints Arena

    Spectra 4.4company rating

    Pittsburgh, PA job

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Elevator Usher position is responsible for delivering superior guest service when transporting visitors to their correct seating levels during all PPG Paints Arena events. This role pays an hourly rate of $15.71 (per CBA). Benefits as per the union agreement. This position will remain open until December 31, 2025. About the Venue As a leading entertainment venue, PPG Paints Arena is the regional epicenter for athletic events, concerts, and family shows in Western Pennsylvania, and home to the NHL's Pittsburgh Penguins. Responsibilities Maintain neatness and sanitation in assigned areas at all times. Clean and sanitize assigned work areas that include buttons, doors, walls, using mechanical and/or manual equipment following proper building and governmental protocols. Contact management for any maintenance issues. Push buttons to open and close the doors at each floor where guests want to enter/exit the elevator. Ensure that all passengers follow proper protocols to enter and exit the elevator safely, and that guests adhere to proper behavior while riding the elevator. Notify Event Supervisor and/or Security by pager if issues arise. Ensure that proper passenger load guidelines are followed. Be alert to any malfunction and ring the pager and security alarm in case of any issue. Provide directional assistance to various locations throughout the facility. Assist other employees while loading items into the elevator. May need to transfer other goods from floor to floor. Enforce rules and regulations of the building (i.e. no smoking) Provide calmness, courtesy, respect, and professionalism to all guests and fellow employees. May need to prevent unauthorized users from getting inside by instructing them to wait for an additional time period. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) 1+ years of customer service experience preferred Ability to work with minimal supervision Must be able to do basic mathematics Strong customer service skill Sound judgement and quick decision making capability Good verbal and interpersonal skills required Possess enough technical aptitude to understand and operate the elevator Carry a pleasant impression of the Company through courteous and sincere conduct Professional presentation, appearance and work ethic Ability to work irregular hours including, night shifts, weekends and holidays Ability to interact with all levels of staff including management Must be 18 years of age or older Will be required to join the union, upon invitation, following 90-day probationary period Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. We can recommend jobs specifically for you! Click here to get started.
    $15.7 hourly Auto-Apply 21d ago
  • General Manager

    Twin Peaks Restaurant 4.0company rating

    Crafton, PA job

    ROLE PURPOSE: To lead a team of Restaurant Managers and Team Members in the execution of consistently excellent Guest experiences, resulting in increasing Guest traffic, sales, and MOP growth. To ensure decisions and actions are in alignment with our core Credo and Values and that all TGI Fridays standards are met. To select, coach, and develop Team Members. KEY RESPONSIBILITIES & ACCOUNTABILITIES: * Manage all day-to-day restaurant operations with a focus on delivering great Guest experiences * Directly supervise and support 3-6 Managers and all FOH and BOH hourly Team Members * Manage all profit and loss * Align all behavior with the Credo and Values * Execute on all brand standards through managing and coaching Team Members * Frequently interact with Guests to ensure they receive the Fridays Service Style experience; follow up on any issues and complaints they may have to ensure Guest satisfaction is maint * Follows the Bubble Theory to proactively run a shift and anticipate Guest * Follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding * Identify opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing * Determine current and future staffing needs in the restaurant to ensure an adequate number of talented Team Members are available to deliver a great Guest * Identify and develops high potential Team Members and Managers to fill future * Provide ongoing and honest feedback, coaching and development to managers and Team * Evaluate performance fairly and frequently and holds managers and Team Members accountable to * Creates a safe, clean and discrimination-free environment for all managers, Team Members and Guests by ensuring all legal and company standards are * Respond to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return * Completes all financial and personnel/payroll related administrative duties in and an accurate and timely way, in accordance with company policies and * Ensures all newly hired Team Members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable). * Approves disciplinary actions with strong discernment * Validates inventory * Ensure proper security procedures are in place to protect Team Members, Guests, and Company Assets KEY DECISIONS: Perform: * Team Member hiring * Team Member terminations * Team Member wage increases, with the input of Human Resources * Employee relations tasks: partners with Employee Relations department and/or Director of Operations depending on situation Influences: * Team Member promotion to Associate Manager * Manager terminations * Identifying opportunities and enacting plans to grow sales within the four walls of the restaurant * Partners with the DO to create annual budget and sales projections * Guest satisfaction and Guest complaints MEASURES OF SUCCESS: * Revenue growth * Controlling cost * PACE * Staffing Level and Staff Turnover * Development and promotion of Team Members and Managers QUALIFICATION REQUIREMENTS: * 4-year college degree preferred * Minimum of 2 years of experience as a Restaurant KM or AGM with extensive knowledge of Friday's recipes, policies, standards, theories and successful results with past responsibilities * Possess business acumen and ability to manage P&L, budgets and financial projections and analysis * Must be capable of performing all functions and meeting all qualification standards for all hourly positions * Knowledge of P.O.S. system and the back office systems to fulfill management functions * Must be able to walk and stand during entire shift * Frequent bending and stooping required * Must be able to lift up to 30 lbs * Must be able to read and write English * Must be able to hear well amongst loud background noise COMPETENCIES: ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within your restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teams * Proactively identifies strong candidates and "sells" Friday's in order to get the best talent on * Identifies high potential within the team in order to maximize internal promotes * Thinks strategically when making hiring decisions to get the right people in the right positions * Identifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for the business * Effectively identifies gaps in talent and assembles the right mix of people (internally and externally) on the team to complement individual and group strengths * Utilizes selection tools and processes as guidelines to effectively assess and hire the right people for the team * Knows who top performers are and takes the necessary steps to engage and retain them COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them to grow and succeed * Provides guidance, direction and mentoring to help managers/Team Members reach their full potential * Provides honest and upfront feedback that is specific, timely and action-oriented * Uses relentless follow-up as a method of consistently encouraging and reinforcing effective performance * Critically evaluates managers/Team Members' unique developmental needs and builds plans to maximize strengths and improve weak * Identifies what managers/Team Members are doing well and provides positive reinforcement * Delegates tasks and projects to managers/Team Members in order to help them learn new skills that can prepare them for the next level LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Friday's credo and values; effectively influences and motivates them to reach goals * Acts with integrity in all restaurant and personal dealings; demonstrates consistency in words and actions * Demonstrates genuineness, openness, and approachability and consistently treats all Team Members and Guests with dignity and respect * Effectively manages stress level during difficult situations * Demonstrates the ability to understand and adjust leadership style to fit others' needs * Rallies and harnesses the energy within the restaurant by being present, upbeat and engaged * Frequently and genuinely acknowledges and rewards strong performance * Knows when to step back and allow others to lead the charge on team initiatives FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive results * Responds quickly to changing needs and adapts as necessary to meet new challenges * Displays a positive, confident attitude for tackling new challenges and initiatives * Builds support and commitment among Team Members by explaining purpose and goals around organizational initiatives * Ensures that changes are fully integrated into operations and sustained over time * Perseveres through resistance to change with positive influence and firm accountability COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogue * Creates open dialogue within the team that results in greater clarity and understanding of goals and expectations * Demonstrates effective listening by being available to Team Members and responding to needs and concerns * Communicates the "why" behind important goals and initiatives to gain buy-in * Respects the opinions of others; listens to comments and concerns with an open mind * Holds frequent meetings where information is shared freely with managers and Team Members * Takes advantage of opportunities to engage in one-on-one communication MANAGING EXECUTION: Sets performance standards and follows up relentlessly to ensure accountability for top quality results. * Ensures 100% compliance with standard operating procedures * Sets high standards and always looks to raise the bar * Follows up to ensure disciplined execution of procedures and sustained results by consistently communicating expectations and measuring outcomes * Delegates and follows up consistently in order to hold managers accountable * Confronts sub-par performance directly and hold people accountable for making improvements * Makes tough but necessary decisions in regards to discipline PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional Guest experience * Models exemplary hospitality by engaging regularly with the Guests and interacting in a positive, sincere manner * Encourages Team Members to focus efforts and attention on retaining Guests for repeat visits * Effectively balances Guest needs with TGI Friday's business needs * Utilizes unit performance data and Guest feedback to improve the Guest experience * Shows awareness of Guest needs and expectations; prevents problems before they occur * Follows up to ensure that Guest issues and complaints are addressed and resolved promptly MANAGING FINANCIAL RESULTS: Demonstrates a thorough understanding of the financial components of the restaurant and how to impact results * Analyzes financial profit and loss results, Guest satisfaction measures, and other key performance data * Uses appropriate tools and resources to monitor location's performance and understands factors that affect success and growth * Partners with the DO to devise strategies to grow the business at their location * Establishes local brand visibility to drive sales, traffic, and return visits * Displays critical insight into the key drivers of business success * Makes financial needs an important consideration in plans and decisions DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisions * Able to digest information quickly, boil it down, and identify relevant issues * Finds root causes in order to develop workable solutions to problems * Draws important connections and considers both short and long-term implications of decisions * Right or wrong - shows the willingness to make the call and accepts responsibility for decisions and results * Evaluates various solutions to problems before taking action * Acts quickly and decisively when needed based on the need and urgency of situation
    $39k-48k yearly est. 60d+ ago
  • Guest Service Representative

    Hawkeye Hospitality 3.6company rating

    Cranberry, PA job

    Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guests during the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. QUALIFICATIONS: Previous customer service experience. Excellent computer and typing skills are required. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $22k-28k yearly est. Auto-Apply 60d+ ago
  • Captain

    American Cruise Lines 4.4company rating

    Pittsburgh, PA job

    Captain - River and Coastal American Cruise Lines is seeking Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests Captains are the senior shipboard officers responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Captains are master mariners with piloting experience in challenging coastal and river waterways. Our Captains are prudent decision-makers continually assessing potential risk weeks, days, and hours ahead of the vessel and crew. Our Captains are meticulous professionals, in service to our guests and as examples to our crews. American Cruise Lines offers competitive pay and benefits, along with comprehensive professional development programs. Captains enjoy comfortable onboard stateroom accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry. Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships. Responsibilities: Safety and Security of the passengers, crew and vessel. Safe vessel operations, adhering to company and regulatory standards. Prudent vessel maneuvering, docking, undocking, and anchoring. Comprehensive daily inspection of all vessel interior and exterior spaces. Supervision and Development of Mates, Engineers, and Deckhands. Oversight of Hotel Officers and Service Crew ensuring five-star guest service. Captain hospitality greetings at the gangway, guest safety announcements, and special dinner events. Administrative log keeping, reports, and communications. Leadership of safe, secure, clean, and comfortable onboard environment for passengers and crew. Typical March-November Season: 6 weeks on / 3 weeks off or 4 weeks on / 4 weeks off. Qualifications: U.S. Coast Guard Master's license: minimum 100T, desired 1600T or greater. Transportation Worker Identification Credential (TWIC) Captain experience on coastal and river waterways: min 2yrs, desired 5yrs with Z-drive experience. Excellent communication skills and team-building skills. Pre-employment drug test and continual participation in random testing. Perks: Competitive salary. Health, dental, and vision plans available. Matching 401(k) plan available. World-class training in our own ship simulator facility. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. *Job sites across the nation*
    $44k-51k yearly est. 37d ago
  • Twin Peaks Dishwasher

    Twin Peaks Restaurant 4.0company rating

    Crafton, PA job

    HEART OF HOUSE TWINS PEAKS DISHWASHER GENERAL PURPOSE OF THE JOB The Twin Peaks Dishwasher is one of the most crucial job functions in the Heart of the House. Twin Peaks Dishwashers quickly and efficiently clean all dishes, glassware, and silverware per sanitation requirements and maintains work area in a safe and sanitary manner. You'll be responsible for keeping the dish area organized and assist the kitchen in keeping both the line and prep areas organized and clean. Your pace is critical to turning tables, so a strong work ethic is key to success. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of a Twin Peaks Dishwasher include, but are not limited to: * Scrape and sort dishes before loading them into a dishwashing machine for cleaning * Monitor dish machine water temperature during sanitary wash cycle * Unload dishwashing machine after a wash to put away utensils and dishes at proper storage units; Stock and arrange kitchen utensils and dishes in an orderly manner * Sweep and scrub kitchen floors to ensure a clean and tidy work area * Bag kitchen trash and discard in a dumpster at intervals * Maintain adequate levels of detergents and other cleaning supplies * Assist in the preparation of food may be required * Participate in periodic employee meetings and contribute to the growth of Twin Peaks * Stock supplies such as food items and utensils in kitchen and storage areas * Maintain dishwashing machine and report any mechanical faults to supervisor * Following provided schedule ensuring proper water/chemical changes * Handle glassware and other fragile tableware to prevent breakage * Maintain a customer-focused attitude while performing job duties. THE UNIFORM The Twin Peaks Dishwasher is required to wear Jeans with the provided Twin Peaks Black Uniform top, apron, and non-slip shoes. EDUCATION and/or EXPERIENCE Education and Training: The Twin Peaks dishwasher position does not require specific academic qualification. Prior experience and knowledge of food preparation and kitchen maintenance is preferred. Training is provided Physical stamina: Twin Peaks Dishwasher must be able to work for extended periods while standing or moving; lift up to 25lbs constantly and up to 50lbs occasionally Technical skill: Twin Peaks Dishwasher must be able to operate and regulate dish washing machines to clean utensils and tableware Organizational skill: They maintain a clean and tidy kitchen by ensuring dishes and utensils are arranged in proper storage units. ACKNOWLEDGEMENT FOR RECEIPT OF I expressly acknowledge and affirm that I do not find my job duties, uniform requirements or work environment to be offensive, intimidating, hostile, or unwelcome. I also acknowledge that I have received a copy of this written job description. I acknowledge that Twin Peaks maintains policies expressly restricting harassment, fraternization, and drug and alcohol abuse. I understand completely and agree to abide by each of these policies. Employee Signature and Date Required Manager Signature and Date Required
    $21k-25k yearly est. 42d ago
  • Server

    American Cruise Lines 4.4company rating

    Fox Chapel, PA job

    American Cruise Lines, the largest U.S. cruise company, offers unique experiences exploring America's rivers and coasts. We're hiring Servers for the 2026 cruising season. You'll work in our shipboard hotel and restaurant providing outstanding hospitality and serving as a proud representative of our brand. This is a temporary position where we challenge you to work onboard for 28 weeks. Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships. Responsibilities: * Responsible for providing guests with an elegant and memorable dining experience. * Efficiently set-up and break-down breakfast, lunch, dinner, and cocktail hour including setting tables, arranging linen, silverware, china and glassware. * Cater to all culinary requests in an efficient manner. * Acknowledge guests by name, escort them to their tables, present food, and beverage menus, suggest particular courses and wines and kindly answer any questions they may have regarding menu items. * Efficiently relay orders to the galley, and serve various courses and beverages with care, ensuring that all items look presentable and are properly garnished and decorated before serving. * In addition to the routine restaurant duties, Servers may be required to perform other functions, such as greeting guests upon embarkation, serving afternoon teas and snacks, and cater evening entertainment. Highlights: * Pay - Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered aboard, you have an extraordinary chance to save your earnings. * Hospitality Experience - This is an introductory position to the cruise industry and a strong foundation for a career in hospitality. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training. * Travel the Country - We have over 50 itineraries, spanning over 35 states in America. * Crew Connections - Create lifelong memories and relationships with fellow crew members and guests from all over the country. Qualifications: You must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking. Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training. American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed. American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information. Successful individuals work well under pressure, keep composure and have a positive attitude. The talent and dedication of American Cruise Lines' employees have made us America's Leading Small Ship Cruise Line. * Job sites across the nation.
    $23k-34k yearly est. 60d+ ago
  • Assistant Manager

    Fogo de Chao 4.6company rating

    Pittsburgh, PA job

    At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities.We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future - starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we'll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility and Deixa Comigo (we've got you!) are more than just words, it's how we do things every day. Now Hiring / Immediately Hiring: Restaurant Assistant Manager In this role you will: Advise and supervise restaurant team members. Attract, develop, and retain all restaurant team members. Utilize GuestBridge/OpenTable to manage guest reservations and wait times. Ensure all employees have completed and hold unexpired food handler certifications. Promote a Culture of Recognition (OZ Principle). Ensure guest satisfaction and resolve guest concerns. Responsible for inventory, forecasting and setting targets. Promote EcoSure program management and action plan. Ensure safety policies and procedures are communicated and adhered to. Ensure guest and team member safety. Ensure guest satisfaction with experience. Competencies Decisive Judgment - Make good decisions in a timely and confident manner. Adapting to Change - Adapt to changing situations and restructure tasks and priorities as changes occur within the business and organization. Planning & Organizing - Effectively organize and plan work according to organizational needs by defining objectives and anticipating needs and priorities. Driving for Results - Challenge and push the organization and yourself to excel and achieve. Guest Service - Recognize and understand guest needs, and deliver in a manner that exceeds guest expectations. Managing Others - Direct and lead others to accomplish organizational goals and objectives. Coaching & Developing Team Members - Advise, assist, mentor and provide feedback to others to encourage and inspire the development of work-related competencies and long-term growth. Resilience - Promote and maintain high standards of quality of work in the restaurant. Teamwork & Collaboration - Effectively work and collaborate toward a common goal. Policies, Processes & Procedures - Follow organizational plans and guidelines so that objectives can be accomplished the right way. Encourage others to follow rules, and set a good example by consistently adhering to appropriate work guidelines. Functional Acumen - Have the skills, knowledge and abilities necessary to be effective in the specific functional content of the job. Education, Experience & Travel Required 5 years restaurant operations, and 3 years churrasco and churrascaria cuisine knowledge preferred. High School Diploma or equivalent is required. Bachelor's degree in hotel/restaurant management is desirable. Combination of experience and education will be considered. Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. Occasional travel required. Computer Skills Proficient in Microsoft Office (required) Aloha Point of Sale (preferred) Hotschedules (preferred) Workday (preferred) GuestBridge (preferred) MenuLink (preferred) Physical Demands The employee must frequently lift and/or move up to 25 pounds. Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations. Medical, Dental, and Vision insurance are available for full-time Team Members on the first of the month following their start date. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance. Fogo de Chão is an Equal Opportunity & E Verify Employer
    $45k-60k yearly est. Auto-Apply 4d ago
  • Twin Peaks Busser

    Twin Peaks Restaurant 4.0company rating

    Crafton, PA job

    TWINS PEAKS BUSSER / JANITOR GENERAL PURPOSE OF THE JOB - Busser This job requires the Twin Peaks Janitor and/or Busser to clean and maintain the Twin Peaks restaurant. Each team member is defined by pride, extreme standards, and discipline when it comes to keeping his/her restaurant clean and sanitized. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of a Twin Peaks Janitor / Busser include, but are not limited to: * Adhering to uniform standards * Adhering to policies and procedures that maintain a clean and sanitized restaurant * Maintain clean and organized stations and equipment * Ensure HOH Standards, Safety and Sanitation, and GHS requirements are followed at all times * Ability to work as a team * Train using tablets or computer * Ability to work in a fast-paced environment * Any other duty/responsibility that management may deem necessary * Assisting with opening and closing duties of the restaurant included, but not limited to, restocking the bar with all necessary items, cleaning the bar, sweeping, mopping, cleaning tables, etc. EDUCATION AND EXPERIENCE Proven experience as a Bar Back LANGUAGE SKILLS Ability to communicate in English. Must be able understand the prep recipes and line build procedures. REASONING ABILITY Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. CERTIFICATES, LICENSES, REGISTRATIONS Must attend orientation and agree to policies and procedures as outlined in the Twin Peaks HOH training. Must attend and successfully complete the HOH training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. PHYSICAL DEMANDS The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the line cook is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The line cook is required to reach with hands and arms. The line cook must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the line cook is regularly exposed to fumes or airborne particles from the kitchen. Line cooks are also occasionally exposed to wet and/or humid conditions when in the dish area or walk-in cooler. Additionally, line cooks may be exposed to toxic or caustic chemicals when cleaning. Some Twin Peaks have smoking sections for guests and therefore line cooks may be exposed to cigarette or cigar smoke. THE UNIFORM * Clean TP black hat facing forward at all times. Brim never bent. * Hair must be kept clean. All hair must be kept underneath the TP hat. * Clean shaven. Beards & mustaches are allowed but must be maintained. * Fingernails must be kept trimmed. * Jewelry is not allowed to be worn in ears, face, around the neck or wrists. * Headphones or ear buds are not to be worn. * Clean non-faded/wrinkled TP kitchen shirt tucked in. * Belt is required. ACKNOWLEDGEMENT FOR RECEIPT OF I expressly acknowledge and affirm that I do not find my job duties, uniform requirements or work environment to be offensive, intimidating, hostile, or unwelcome. I also acknowledge that I have received a copy of this written job description. I acknowledge that Twin Peaks maintains policies expressly restricting harassment, fraternization, and drug and alcohol abuse. I understand completely and agree to abide by each of these policies. Employee Signature and Date Required Manager Signature and Date Required
    $18k-23k yearly est. 57d ago
  • Culinary & Pastry Internship

    Kalahari Resorts & Conventions 4.2company rating

    Pocono, PA job

    Welcome to the Kalahari Experience At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we're more than a resort. As a major employer, we provide thousands of jobs and career growth opportunities while delivering exceptional service. Our associates take care of millions of guests each year, making every visit special. Beyond our walls, we're making a difference. Through our partnership with charity: water, we're committed to bringing clean water to one million people in Africa. Culinary Internship Program Kalahari Resorts & Conventions is seeking a Culinary Internship Program. This track offers on-the-job training, mentoring relationships with regular coaching, and an opportunity to connect and build life-long relationships with culinary leaders and peers. There are a select number of spots available in this program. This internship is front-line work, mixed with learning various supervisory roles. This experience does rotate between different areas/kitchens, but you may be asked to help in other areas as business volumes vary. If you're interested in learning systems, working in multiple concepts, scratch cooking and finding out how Kalahari feeds the masses - down to an intimate dinner - this is for you! Previous cooking experience is necessary. Culinary Art Focus All Kalahari properties have multiple concepts, from coffee and scratch-pastry shops, sit-down restaurants, a beverage operation, to a full-service convention center. As a Culinary Intern you will gain the unforgettable experience of being part of our back-of-the-house teams in either: Double Cut Steak House, Sortino's, Cinco Niño's, B-Lux Bar & Grill, Cinco Nino's, waterpark eateries, banquets, baking/pastry, and the production kitchen. Baking & Pastry Arts Focus All Kalahari properties have a from-scratch production bake shop. Baking and Pastry Arts Program will rotate through a variety of roles, including bulk recipe batching, bread production, pastry/cakes, displays/plating. Payrate: $18.00/hr. What We're Looking For One or more of these criteria must apply to be eligible: A student enrolled at the Culinary Institute of America in a Culinary or Pastry Arts Program. (Kalahari is a Certified Externship Site for CIA externs) A student enrolled in a culinary or pastry arts program at a community college or university. No formal schooling but has at least one year of experience in a commercial kitchen or restaurant. Someone seeking hands-on work experience and gaining invaluable industry knowledge Kalahari's Culinary Intern program is typically a minimum of 12 weeks but can be customized according to curriculum requirements. We view this experience as a chance for you to showcase your talents and to make a positive difference. Successful interns will be strongly considered to remain with the company after graduation. We accept applications year-round for our Culinary Internship Program. A Sampling of Our Benefits Our team enjoys a comprehensive benefits package, including: Career growth opportunities with promotion from within 401(k) matching, paid time off, and holiday compensation Health, dental, and vision coverage for full-time associates Employee appreciation events, discounts, and perks at all resorts Education assistance programs to help advance your career Be Part of Something Extraordinary At Kalahari, we're proud to be recognized by Forbes as one of America's Best Midsize Employers and by USA TODAY as the #1 Best Indoor Water Park. These awards reflect our commitment to both our guests and team members. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering incredible guest service, crafting memorable meals, or leading a team, your work makes a real impact. Current locations include Wisconsin Dells, WI (2000), Sandusky, OH (2005), Pocono Manor, PA (2015), Round Rock, TX (2020), and Spotsylvania County, VA (2026). Kalahari Resorts & Conventions is an Equal Opportunity Employer.
    $18 hourly 1d ago
  • Barback

    Palm Palm 4.4company rating

    Pittsburgh, PA job

    Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Now Hiring: Barback Be Part of Our Opening Team Where Laid-Back Luxury Meets Elevated Service We're building something specialan atmosphere where craft cocktails, design, and hospitality come together effortlessly. As a Barback, youll be more than just supportyoull help set the tone for exceptional guest experiences by keeping the bar running smoothly, cleanly, and with style. What Youll Do Support bartenders with restocking spirits, beer, wine, and mixers Keep bar stations clean, organized, and guest-ready throughout service Refill ice bins, garnish trays, glassware, and bar tools as needed Assist with running drinks and clearing bar tops to ensure prompt, polished service Help maintain the visual appeal of the barorderly, stocked, and inviting Assist with kegs, cases, trash, recycling, and inventory needs Engage with guests when neededanticipating needs, offering support, and enhancing their overall experience What You Bring Experience as a barback or in a similar support role is preferred High energy, strong attention to detail, and a hospitality-first mindset Comfortable lifting, carrying, and staying active in a fast-paced environment A calm, friendly demeanoreven when the bar is packed A desire to learn, grow, and eventually move into bar or service roles Weekend, evening, and holiday availability Pay & Perks Base wage $10 + shared tips Staff dining discounts Flexible scheduling & advancement opportunities Be part of the bar program from the ground up A welcoming, team-driven culture that celebrates style, service, and sincerity If youre ready to contribute to a bar thats as smooth behind the scenes as it is in the glass, apply now. Laid-back luxury starts with you.
    $10 hourly 8d ago
  • Guest Service Representative

    Hawkeye Hospitality 3.6company rating

    Pennsylvania job

    Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guestsduring the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. QUALIFICATIONS: Previous customer service experience. Excellent computer and typing skills are required. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • Restaurant Manager

    Twin Peaks Restaurant 4.0company rating

    Crafton, PA job

    GENERAL PURPOSE OF THE JOB This job requires the Manager to direct the work of other store employees in order to create and maintain a profitable store environment that provides best-in-class service, hospitality, and food and beverage to every guest. The Manager must also manage costs, initiate local store marketing and recruiting efforts, and ensure that proper policies are followed, including employment and incident documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of a Manager include, but are not limited to: * Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls * Proactively recruit and cast Twin Peaks Girls that meet or exceed Twin Peaks costume standards. Must follow proper audition and casting guidelines * Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table * Hold kitchen staff accountable to standards, safety, and sanitation guidelines * Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits * Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting the General Manager immediately and the Twin Peaks Corporate Office if necessary * Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance * Drive sales by working with other Managers, Twin Peaks Girls and other team members to execute excellent operations and local store marketing efforts * Effectively coach and counsel * Hold team members accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks * Maintain organized and updated training schedules, programs and materials for new employees * Effectively execute training and development programs * Practice sound inventory control * Dress and act professionally each day to set a good example for all employees * Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks * Ensure that alcohol is always served responsibly and in accordance with the law EDUCATION AND/OR EXPERIENCE Must have leadership experience in high-volume restaurants and/or bars. LANGUAGE SKILLS Ability to effectively communicate in the English language. Spanish and/ or Creole communication skills are extremely helpful. REASONING ABILITY Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to mathematically compute proper change and accurately settle checks. Ability to apply common sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits. CERTIFICATES, LICENSES, AND REGISTRATIONS Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Manager training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. PHYSICAL DEMANDS The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Manager is regularly required to stand for up to 10 hours; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The Twin Peaks Manager frequently is required to reach with hands and arms. The Twin Peaks Manager is occasionally required to sit. The Twin Peaks Manager must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. Many Twin Peaks restaurants have smoking sections for their guests, and Twin Peaks General. Managers may be exposed to cigarette or cigar smoke in this area. ACKNOWLEDGEMENT FOR RECEIPT OF I expressly acknowledge and affirm that I do not find my job duties, uniform requirements or work environment to be offensive, intimidating, hostile, or unwelcome. I also acknowledge that I have received a copy of this written job description. I acknowledge that Twin Peaks maintains policies expressly restricting harassment, fraternization, and drug and alcohol abuse. I understand completely and agree to abide by each of these policies.
    $35k-44k yearly est. 60d+ ago
  • Breakfast Attendant

    Hawkeye Hospitality 3.6company rating

    Pittsburgh, PA job

    Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! Breakfast Attendants will provide exceptional service to all guests by assisting them in a friendly, efficient, courteous and professional manner. Responsibilities include preparing and serving a Hot Breakfast according to brand standards and company polices/procedures. Maintain the breakfast/ lobby area to ensure a clean and organized space as well as maintaining sanitation and cleanliness standards in the kitchen. QUALIFICATIONS: Requires ability to conduct accurate inventory of food items and calculate order levels. Previous experience in working with the public or food service experience. Perform duties in accordance with Safety and Security Policies and Procedures and state and local regulations. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $21k-25k yearly est. Auto-Apply 60d+ ago

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