EATEL Jobs
- 6 JobsPT Customer Support Specialist
The Customer Support Specialist is part of a supportive, service-oriented team that promotes quality customer experiences, is honest and committed to customer care. The Customer Support Specialist is an integral part of the continued stability and growth of REV Broadband by serving as a front-line representative of the REV brand. $27k-33k yearly est.16d agoInstallation Technician
The Installation Technician installs REV's fiber network (television, internet, phone services, etc.) on customer premises. $22k-46k yearly est.18d agoSenior Strategic Account Manager
JOB SUMMARY: The Account Manager is responsible for direct sales to new and existing customers. Product offerings include but are not limited to: Voice Telecommunications services for Business (SIP, Hosted Voice, ISDN PRN, and Analog services), WAN/MAN Networking and Internet. Levels of Account Managers: * Strategic Account Manager * Sr. Strategic Account Manager * Major Account Manager * Named Account Manager Note - A different quota corresponds with each level ESSENTIAL DUTIES, FUNCTIONS & KEY ACCOUNTABILITIES: (include but are not limited to) * Creates and maintains long term relationships with business customer authorized representatives * Maintains customer retention and revenue * Performs regular (annual and/or quarterly) account reviews for strategic customer accounts * Sells business products and services to new and existing business customers * Prospect in assigned territory to identify business customer product needs and negotiate/execute service agreements * Tracks and renews long-term service agreements * Reviews strategic customer invoices as needed for quality assurance purposes * Responds via phone or email to customer inquiries * Handles incoming business sales calls while providing excellent customer service * Performs solution selling of business products/services via inbound and outbound calls * Meets with business customers face-to-face as needed or requested by customers * Develops creative business development and selling strategies including, but not limited to, lead generation, prospecting, sales funnel management, forecasting, account management, expansion of technical knowledge, presentation development and delivery, and closing business * Creatively identifies new sales opportunities by researching and targeting prospective companies and key contacts using all available resources: marketing leads, business intelligence tools/internet research, business referrals, etc. * Works with the Executive Vice President of Sales and Innovation to identify and develop sales targets and strategies including identifying market trends and evaluating the competitive landscape * Simultaneously manages customer/prospect needs and expectations while meeting monthly, quarterly, and annual sales plan quota * Performs a high volume of Business Development activities for prospects and current customers utilizing MS Office (Excel, Word, and Outlook) and Salesforce CRM to follow up on customer needs, maximize sales potential, and exceed sales quotas * Demonstrates the greatest ethical and business standards and acts with the highest degree of professional integrity * Represents Company products at pertinent industry events and tradeshows reinforcing Company/vendor relationships * Keeps Salesforce up to date with information regarding customer and prospect opportunities * Follows proper procedure and tasks for the closed order process * Attends and participates as appropriate in staff meetings and other meetings as necessary * Other duties as assigned PERFORMANCE STANDARDS: * Goal oriented and self-motivated with a strong desire to succeed in a team atmosphere; action and solutions oriented * Detail oriented with exemplary organization and communication skills (written, verbal, and presentation) balanced with equally strong listening, interpersonal, and relationship-building skills * Energized by working in a fast-paced work environment * Displays confidence while interacting with business contacts at all levels of the organization * Exhibits strong integrity and possesses a high standard of accountability; honest, fair and ethical in all internal and external business dealings * Committed to quality and continuous improvement * Proactive in researching and profiling business prospects to identify key contacts and uncover potential sales opportunities; experienced with utilizing the internet and business intelligence tools for research and prospecting * Resourceful and creative with a proven ability to meet/exceed sales quotas including creative sales plans, independently identifies prospects and account objectives, displays willingness to make outbound calls for the purpose of prospecting for new business, developing current accounts, and proposing and closing business * Able to generate a high volume of activity to both prospects and current customers * Displays experience with MS Office (Excel, Word and Outlook) and CRM tools such as Salesforce.com * Has excellent communication and interpersonal skills * Ability to work with all levels of the organization EVALUATION: Performance of this job will be evaluated in accordance with procedures established by the company. QUALIFICATIONS & PREREQUISITES Required All Levels: * Must have a valid driver's license and reliable transportation * High school graduate or GED Strategic Account Manager: * Minimum of 2 years' experience in Account Management and/or Customer Service required * Minimum of 2 years sales experience required Sr. Strategic Account Manager: * 5 years of sales experience for a software and/or hardware solutions provider required Preferred: * Prior sales experience in the telecom and/or datacenter industry * Experience using Salesforce or equivalent CRM application * Bachelor's Degree in business, marketing, or a related field GENERAL INFORMATION: This job description does not restrict the company's right to assign or reassign duties and responsibilities of this job at any time. This job description is subject to change at any time. $65k-96k yearly est.25d agoFinancial Analyst
The Financial Analyst serves as a pivotal role in financial planning and decision support. * Proven working experience as a Financial Analyst Reporting to the Financial Analyst Manager, this position is responsible for developing accurate forecasts, reporting key metrics, and helping to drive strategic decisions through modeling and analysis. $38k-53k yearly est.10d agoSales Representative / Retail Account Manager (RAM)
RAMs develops a weekly cycle to sell IDT Retail products into retail via a designated route established by his/her Regional Sales Manager. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We expect you to:Be a people person and a great communicator.Have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program).Excel in a fast-paced entrepreneurial environment.Have a basic knowledge of MS Office. About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT's Retail division is looking for a Sales Representative / Retail Account Manager (RAM). IDT is a leading communications and financial services company looking for enthusiastic and energetic Sales Representatives / RAMs. In this role, you will:Open new retail doors and services existing accounts.Handle all sales, collections, and card inventory using IDT's accounting system. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. $55k-64k yearly est.10d agoRetail Sales Specialist
What NRS Offer:Full-Time position with a base salary plus competitive monthly commission program - potential to earn total compensation of $75,000-$120,000Paid Time OffMileage reimbursement program You are valued and rewarded with incentive bonuses, company-wide recognition, and awards.IDT offers a competitive Benefits Package, which includes Medical, Dental, and Vision plans, short-term disability, life insurance, and a 401k plan with employer contributions. $40k-47k yearly est.10d ago
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