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Quality Manager jobs at Eaton - 759 jobs

  • Mortgage Pre-Closing Quality Control Manager

    Capcenter 4.2company rating

    Richmond, VA jobs

    CapCenter is a growth-oriented mortgage, real estate, and title company focused on transparency, efficiency, and long-term customer trust. We're seeking a detail-driven Mortgage Pre-Closing Quality Control Manager to lead our pre-funding QC efforts and help ensure loan quality, compliance, and investor confidence before loans close. About the Role As the Mortgage Pre-Closing Quality Control Manager, you'll oversee CapCenter's pre-funding quality control process, serving as a critical risk-management checkpoint prior to loan closing. You'll work closely with Underwriting, Processing, Closing, and Compliance teams to identify defects early, drive corrective action, and support consistent, compliant loan production. This role is ideal for someone with deep underwriting and guideline knowledge who enjoys being hands-on while also shaping scalable QC processes. Key Responsibilities Manage and oversee the pre-closing (pre-funding) Quality Control program in accordance with FNMA, FHLMC, FHA, VA, USDA, and investor guidelines Perform and/or supervise pre-closing loan file reviews to identify compliance, credit, collateral, income, and documentation issues prior to funding Review conditions, underwriting decisions, and documentation for accuracy and guideline adherence Identify defect trends and root causes; escalate issues and recommend process improvements Partner with Underwriting, Processing, and Closing teams to resolve findings prior to loan closing Track and report pre-closing QC results, turn times, and defect trends to leadership Maintain and update pre-closing QC policies, procedures, and sampling methodology Ensure timely resolution of material findings that could impact salability or repurchase risk Serve as a subject matter expert on pre-funding risk, underwriting standards, and investor requirements Support internal audits, investor inquiries, and regulatory examinations related to pre-funding reviews Qualifications 5+ years of mortgage experience with a strong focus on underwriting, quality control, or compliance Direct experience performing or managing pre-closing / pre-funding QC reviews Thorough knowledge of agency, government, and investor guidelines Strong analytical skills with the ability to identify trends and systemic issues Excellent communication skills with the confidence to challenge and escalate when necessary Highly organized, detail-oriented, and able to manage multiple priorities Experience working in an LOS and QC/audit tools (e.g., Encompass or similar systems) Why CapCenter? Competitive compensation and benefits Hybrid work environment with flexibility Opportunity to build and refine pre-closing QC processes in a growing organization Collaborative culture focused on quality, compliance, and doing the right thing
    $84k-122k yearly est. 22h ago
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  • Assurance Manager - Financial Services

    Eisneramper 4.8company rating

    Miami, FL jobs

    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. We are seeking an Audit Manager to join the Financial Services Audit practice, able to sit in a number of our offices. We are seeking someone who thrives in a growing environment and providing clients with exceptional services. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work What Work You Will be Responsible For: Collaborate to plan audit objectives and determine an audit strategy Lead multiple audit engagements and competing priorities Review and examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards Maintain active communication with clients to manage expectations, ensure satisfaction, and lead change efforts effectively Understand and manage firm risk on audits and proposals Supervise, train and mentor staff during engagement Assess performance of staff for engagement evaluations Basic Qualifications: Bachelor's degree in Accounting or equivalent field 5+ years of progressive audit and/or assurance experience CPA Experience with asset management clients Preferred/Desired Qualifications: Master's degree in Accounting or equivalent field 1+ year of supervisory experience EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law About Our Audit Team: In the EisnerAmper Audit Group, we're transforming the traditional reputation of auditing. By operating on the core tenets of profound trust, professional integrity, and consistent results, we strive to create lasting partnerships with our clients based on solutions rather than simply identifying issues in their financial statements. To stay up to date with evolving industry processes and regulations, we place a heavy emphasis on continued education and the consistent adoption of new technologies. This enables us to effectively innovate, grow as individuals, and provide faster, more accurate solutions and due diligence for our partners. Acting as a trusted third party to our clients, we provide solutions that create assurance and peace of mind. Because we understand trust comes with time, we define success by the relationships we create and foster. We act as a trusted business advisor every step of the way, from a client's first financial report to their close of business. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 350 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: For Minnesota, the expected salary range for this position is between $112,000 - $121,000 USD Annual. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. #LI-MC1 #LI-Hybrid Preferred Location:New York For NYC and California, the expected salary range for this position is between 85000 and 150000 The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.
    $112k-121k yearly 4d ago
  • Assurance Manager - Financial Services

    Eisneramper 4.8company rating

    Melville, NY jobs

    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. We are seeking an Audit Manager to join the Financial Services Audit practice, able to sit in a number of our offices. We are seeking someone who thrives in a growing environment and providing clients with exceptional services. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work What Work You Will be Responsible For: Collaborate to plan audit objectives and determine an audit strategy Lead multiple audit engagements and competing priorities Review and examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards Maintain active communication with clients to manage expectations, ensure satisfaction, and lead change efforts effectively Understand and manage firm risk on audits and proposals Supervise, train and mentor staff during engagement Assess performance of staff for engagement evaluations Basic Qualifications: Bachelor's degree in Accounting or equivalent field 5+ years of progressive audit and/or assurance experience CPA Experience with asset management clients Preferred/Desired Qualifications: Master's degree in Accounting or equivalent field 1+ year of supervisory experience EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law About Our Audit Team: In the EisnerAmper Audit Group, we're transforming the traditional reputation of auditing. By operating on the core tenets of profound trust, professional integrity, and consistent results, we strive to create lasting partnerships with our clients based on solutions rather than simply identifying issues in their financial statements. To stay up to date with evolving industry processes and regulations, we place a heavy emphasis on continued education and the consistent adoption of new technologies. This enables us to effectively innovate, grow as individuals, and provide faster, more accurate solutions and due diligence for our partners. Acting as a trusted third party to our clients, we provide solutions that create assurance and peace of mind. Because we understand trust comes with time, we define success by the relationships we create and foster. We act as a trusted business advisor every step of the way, from a client's first financial report to their close of business. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 350 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: For Minnesota, the expected salary range for this position is between $112,000 - $121,000 USD Annual. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. #LI-MC1 #LI-Hybrid Preferred Location:New York For NYC and California, the expected salary range for this position is between 85000 and 150000 The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.
    $112k-121k yearly 4d ago
  • Assurance Manager - Financial Services

    Eisneramper 4.8company rating

    Minneapolis, MN jobs

    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. We are seeking an Audit Manager to join the Financial Services Audit practice, able to sit in a number of our offices. We are seeking someone who thrives in a growing environment and providing clients with exceptional services. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work What Work You Will be Responsible For: Collaborate to plan audit objectives and determine an audit strategy Lead multiple audit engagements and competing priorities Review and examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards Maintain active communication with clients to manage expectations, ensure satisfaction, and lead change efforts effectively Understand and manage firm risk on audits and proposals Supervise, train and mentor staff during engagement Assess performance of staff for engagement evaluations Basic Qualifications: Bachelor's degree in Accounting or equivalent field 5+ years of progressive audit and/or assurance experience CPA Experience with asset management clients Preferred/Desired Qualifications: Master's degree in Accounting or equivalent field 1+ year of supervisory experience EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law About Our Audit Team: In the EisnerAmper Audit Group, we're transforming the traditional reputation of auditing. By operating on the core tenets of profound trust, professional integrity, and consistent results, we strive to create lasting partnerships with our clients based on solutions rather than simply identifying issues in their financial statements. To stay up to date with evolving industry processes and regulations, we place a heavy emphasis on continued education and the consistent adoption of new technologies. This enables us to effectively innovate, grow as individuals, and provide faster, more accurate solutions and due diligence for our partners. Acting as a trusted third party to our clients, we provide solutions that create assurance and peace of mind. Because we understand trust comes with time, we define success by the relationships we create and foster. We act as a trusted business advisor every step of the way, from a client's first financial report to their close of business. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 350 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: For Minnesota, the expected salary range for this position is between $112,000 - $121,000 USD Annual. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. #LI-MC1 #LI-Hybrid Preferred Location:New York For NYC and California, the expected salary range for this position is between 85000 and 150000 The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.
    $112k-121k yearly 4d ago
  • REO Resiliency Engineering and Quality Leader (Hybrid)

    Securian 3.7company rating

    Saint Paul, MN jobs

    title is Infrastructure Dir." Mission "To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology." Positioning The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader. This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices. Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains. Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities. Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles. Scope of Accountability Resilience Engineering & Cloud Reliability Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP. Own resilience automation, chaos testing, and IaC-based recovery validation. Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems. Quality Engineering & Continuous Testing Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines. Drive automation-first testing (functional, non-functional, performance, resilience). Embed observability-driven quality validation and contract testing across services. Performance, Capacity & Efficiency Engineering Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps). Partner with Platform & Infrastructure teams to tune performance across application and platform layers. Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework. Cross-Domain Architecture Collaboration Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints. Collaborate with Technology & Solution Architects to design service reliability into delivery architectures. Engage Data Architects for data resilience, replication, and pipeline reliability. Work with Business Architects to align technical reliability goals with critical business outcomes. Leadership & Talent Development Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture. Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation. Partner with HR and REO Enablement to develop succession plans and technical competency frameworks. Core Technical Competencies AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation. Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration. Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration. Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design. Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards. Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment. Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation. FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies. Leadership Competencies Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy. Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains. Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation. Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings. Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams. Qualifications & Experience 12+ years in cloud engineering, reliability, or platform leadership roles. 5+ years leading Sr. Managers/Managers in technical domains. Proven expertise across AWS, with working knowledge of Azure and GCP. Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation. Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks. Certifications: Required: AWS Certified Solutions Architect - Professional Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect Success Metrics 99.9% availability maintained for Tier-1 workloads. 100% coverage of DR automation for Tier-1 services. 25% annual increase in automated quality/test coverage. 15% annual improvement in resource efficiency and cost performance. Documented resilience participation across all enterprise architecture blueprints. Positive "technical peer readiness" and succession rating from Head of REO. Summary Value Proposition This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale. It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment. #LI-hybrid **This position will be in a hybrid working arrangement.** Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules. The estimated base pay range for this job is: $145,000.00 - $267,000.00 Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team. Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here: Paid time off: We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian. Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave. Holidays: Securian provides nine company paid holidays. Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service. Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage. Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you. Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including: Mental Wellness and Disability Pride at Securian Financial Securian Young Professionals Network Securian Multicultural Network Securian Women and Allies Network Servicemember Associate Resource Group For more information regarding Securian's benefits, please review our Benefits page. This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions. Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY). To view our privacy statement click here To view our legal statement click here
    $145k-267k yearly 1d ago
  • Assurance Manager - Financial Services

    Eisneramper 4.8company rating

    West Palm Beach, FL jobs

    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals. We are seeking an Audit Manager to join the Financial Services Audit practice, able to sit in a number of our offices. We are seeking someone who thrives in a growing environment and providing clients with exceptional services. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top "Places to Work" awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work What Work You Will be Responsible For: Collaborate to plan audit objectives and determine an audit strategy Lead multiple audit engagements and competing priorities Review and examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards Maintain active communication with clients to manage expectations, ensure satisfaction, and lead change efforts effectively Understand and manage firm risk on audits and proposals Supervise, train and mentor staff during engagement Assess performance of staff for engagement evaluations Basic Qualifications: Bachelor's degree in Accounting or equivalent field 5+ years of progressive audit and/or assurance experience CPA Experience with asset management clients Preferred/Desired Qualifications: Master's degree in Accounting or equivalent field 1+ year of supervisory experience EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law About Our Audit Team: In the EisnerAmper Audit Group, we're transforming the traditional reputation of auditing. By operating on the core tenets of profound trust, professional integrity, and consistent results, we strive to create lasting partnerships with our clients based on solutions rather than simply identifying issues in their financial statements. To stay up to date with evolving industry processes and regulations, we place a heavy emphasis on continued education and the consistent adoption of new technologies. This enables us to effectively innovate, grow as individuals, and provide faster, more accurate solutions and due diligence for our partners. Acting as a trusted third party to our clients, we provide solutions that create assurance and peace of mind. Because we understand trust comes with time, we define success by the relationships we create and foster. We act as a trusted business advisor every step of the way, from a client's first financial report to their close of business. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 350 partners across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: For Minnesota, the expected salary range for this position is between $112,000 - $121,000 USD Annual. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. #LI-MC1 #LI-Hybrid Preferred Location:New York For NYC and California, the expected salary range for this position is between 85000 and 150000 The range for the position in other geographies may vary based on market differences.The actual compensation will be determined based on experience and other factors permitted by law.
    $112k-121k yearly 4d ago
  • Web QA/Process Manager

    First National Bank of Pennsylvania 4.5company rating

    Pittsburgh, PA jobs

    Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future.Web QA/Process Manager The Web QA/Process Manager is responsible for ensuring the integrity, functionality, and consistency of digital experiences across all web platforms. This role leads quality assurance efforts, manages content validation processes, and collaborates with cross-functional teams to uphold brand standards and deliver seamless user experiences. Key Responsibilities: Quality Assurance & Regression Testing: Conduct thorough QA and regression testing of website features, tools, and third-party integrations before and after deployments. Ensure flawless functionality across desktop and mobile platforms. Test Planning & Execution: Develop and execute detailed test plans and test cases to validate new features, bug fixes, and system updates. Identify and document issues, and work with development teams to ensure timely resolution. Cross-Functional Collaboration: Partner with internal stakeholders, developers, and designers to identify and resolve issues. Ensure a consistent, high-quality user experience across all digital channels. Content Validation & Compliance: Coordinate with Lines of Business (LOBs) to validate website content. Ensure ongoing accuracy, compliance with regulatory standards, and alignment with brand guidelines. Process Documentation & Improvement: Maintain comprehensive documentation of testing outcomes, issues, and resolutions. Continuously refine QA processes and contribute to the development of best practices and standards. Qualifications: Proven experience in website QA, regression testing, and digital process management. Strong attention to detail and analytical skills. Excellent communication and collaboration abilities. Familiarity with QA tools, content management systems, and agile workflows is preferred. Position Title: Product Analyst - Digital Channels and Payments Business Unit: Retail Operations Reports To: Manager of Digital Channels and Payments Position Overview: This position is primarily responsible for supporting the development and implementation of digital channels and payments strategies for the Bank including assisting with the management of online banking, mobile banking, online bill paying and debit card services. Assists with product management including analyzing existing product performance and developing and improving our product offerings to meet market demand while enhancing our competitive advantage and profitability. Primary Responsibilities: Supports the selection, design, development and promotion of digital experiences. Completes basic analysis of digital experience, market trends and third party requirements as necessary, in support of the development of new and existing digital experiences. May help in the development of a business case, business plan and roll-out of experiences. Assists in efforts to increase the penetration and usage of digital banking channels to attract new customers and retain existing clients. Helps to locate and evaluate new vendors including assisting in the negotiation and administration of contracts for the provision of products and services to support the digital banking strategy. Executes customer focused quality assessments and improvement processes. As part of the first line of defense, supports risk management, compliance and audit needs as necessary. Assists with the development of appropriate training materials for front line staff to ensure adequate product knowledge for client sales and support including performing training as needed. Develops and maintains business reporting capabilities. Monitors business results of recently introduced or existing digital experiences, coordinates reporting and may recommend modifications to improve results. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Education: BA or BS Minimum Years Experience: 3 Special Skills: Excellent project management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to use a personal computer and job-related software MS Word - Intermediate Level MS Excel - Intermediate Level MS PowerPoint - Intermediate Level Experience in a similar position. In-depth knowledge of digital channels, payments, banking practices and regulations requiring legal compliance. Special Licenses and Certificates: N/A Physical Requirements: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $86k-111k yearly est. 4d ago
  • Supervisor of Underwriting Quality And Performance Analytics

    First National Bank of Pennsylvania 4.5company rating

    Pittsburgh, PA jobs

    Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future. Supervisor of Underwriting Quality and Performance Analytics Business Unit:Commercial Credit Reports to:Director of Commercial Underwriting and Portfolio Management Position Overview: The Supervisor of Underwriting Quality and Performance Analytics leads the Commercial Bank's enterprise-wide Quality Control (QC) and underwriting analytics function. This role owns the QC review program, finding and remediation workflow, and the performance reporting infrastructure that provides transparency into underwriting quality, accuracy, throughput, and risk alignment. The Supervisor partners with Underwriting leadership across C&I, IRE, and BBU to drive consistency, enhance analytical rigor, and promote strong credit discipline. Primary Responsibilities: Lead the Commercial Underwriting QC program, oversee endtoend reviews, manage findings and remediation, deliver trend reporting, and serve as the independent QC authority in partnership with underwriting leadership. Lead the development of dashboards, scorecards, and reporting packages that measure underwriting accuracy, SLA performance, volume mix, risk rating outcomes, productivity, and QC trends. Own monthly and quarterly enterprise reporting to senior leadership, including concise executive summaries. Govern underwriting templates, guidance, memo standards, and riskrating structure. Align C&I, IRE, and BBU by embedding QC insights into updated guidance. Partner with managers and LOB on training and quality improvements. Lead efforts to elevate underwriting standards and improve efficiencies. Oversee analysts supporting production reports, portfolio scorecards, pipeline tracking, and data integrity efforts. Provide SME support for regulatory, audit, loan review, and risk governance work. Identify recurring performance gaps, workflow bottlenecks, and risk indicators using data-driven insights. Partner with Underwriting Leadership on automation, simplification, and process improvement opportunities. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent management skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Excellent customer service skills Ability to use a personal computer and job-related software MS Word - Intermediate Level MS Excel - Intermediate Level MS PowerPoint - Intermediate Level Exceptional knowledge of a wide range of commercial lending (C&I, ABL, & Cap markets), underwriting practices, and banking practices Knowledge of commercial banking policies, procedures and government regulations Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $47k-56k yearly est. 2d ago
  • Food Safety and Quality Assurance Manager

    Allen Brothers 4.5company rating

    Richmond, CA jobs

    The FSQA Manager is responsible for ensuring the effective implementation of the Food safety & Quality Management System and overseeing the facility's food safety and regulatory compliance. This role oversees HACCP and Food Safety programs, ensuring adherence to USDA, FDA, and customer standards while supporting continuous improvement in food safety and product quality. This also includes change management implementation to ensure that all quality assurance programs meet applicable regulations and standards. What you'll do: Establish and maintain the Corporate Food Safety and Quality Policies as well as applicable Standard Operating Procedures. This includes SSOPs, HACCP and work instructions Work closely with USDA, FDA, State, and Shellfish inspectors to ensure compliance and promptly resolve deficiencies. Manage facility FSQA personnel and work with Operations personnel to ensure that all food safety and quality management records are being completed and verified . Provide leadership, support, scheduling hiring, mentoring to FSQA personnel. Oversee scheduling to assure facility has FSQA coverage on all days/shifts schedule managerial review meetings and effectively communicate food safety and quality opportunities Ability to work independently and as part of a team. Investigate customer complaints, conduct root cause analyses, and implement preventive measures. Support and manage the GFSI certification program and on-going customer audits Schedule and ensure implementation of required Food Safety & regulatory training with staff members Coordinate mock recalls with facility on a scheduled basis and report results to management team. Support team in the event of an actual recall. Implement corrective actions where required and follow up on a scheduled basis to ensure compliance Work closely with sanitation to ensure compliance with environmental standards other duties as assigned by Regional Manager About you: Experience with GFSI recognized standards is preferred. HACCP Certified or Seafood HACCP certification, PCQI a plus. At least 3 +years' Experience in food manufacturing management role with a focus on food safety and quality. 7+ years experience in Quality Assurance Knowledge of USDA meat and poultry regulations or FDA regulations strongly preferred Bachelor's or equivalent education and/or equivalent experience. Excellent communication skills flexibility to work on various shifts when required #LI-BC 1 #LI-Onsite
    $140k-229k yearly est. 6d ago
  • Quality Manager- Manufacturing

    Dover Corporation 4.1company rating

    Rosenberg, TX jobs

    Dover Precision Components is hiring a Quality Manager for our FW Murphy Production Controls brand, located at our Rosenberg, TX facility. We offer competitive pay and benefits and the ability to be part of the market leader at a stable, growing, and innovative company. We design and manufacture electrical controls supporting the oil and gas industry, primarily on an engineered-to-order basis. We are part of $7.5 billion Dover Corporation. WHAT YOU'LL DO In this role, you will own delivering sustainable performance through an effective Quality Management System (QMS) and continuous improvement goals. You will work cross- functionally to ensure quality in a Lean Manufacturing technical components' environment. You will supervise a Customer Quality Manager, 3 Quality Technicians, a Quality Engineer, and a Documentation Control Specialist. You will plan and direct activities to develop, apply, sustain, and improve the QMS to ensure external and internal requirements are met. Specific responsibilities include: Provide supervision, coaching, training, career progression opportunities, and mentoring for a Quality Team. Hire and supervise employees. Oversee internal and external quality, customer complaints, and all customer communication related to quality issues. Lead execution of corporate and specific site quality goals. Promote a proactive Built in Quality (BIQ) approach to quality and partners/collaborates with internal stakeholders to achieve site's performance goals. Manage activities related to the ISO Certification. Lead and serve as the subject matter expert for advanced problem-solving methodologies. Collaborate with internal stakeholders to modify and continuously improve processes to enhance quality, and stability of processes. Develop and promote Built in Quality concepts into the quality system using methodologies such as Poke Yoke, Quality Gates, and Upstream Certification process. Design and implement policies and procedures to ensure that quality standards are met during production. Ensure testing of processes and products are conducted per documented standards. Develop training programs and materials and conduct training sessions on quality concepts. Work closely with Team Leaders and production personnel on all shifts to provide guidance and instruction on proper inspection and reporting procedures. Confer with customers on changes in quality standards and communicate requirements to internal stakeholders. Establish and use programs to evaluate precision and accuracy of production and testing/measurement equipment. Develop and devise standards and methods for inspection, testing and evaluation of materials, in process and finished products. Develop process control methodologies to ensure quality requirements. Audit and qualify suppliers to ensure compliance with standards. Collaborate with suppliers on problems or necessary corrective actions to be taken. Investigate deviations from standards and completes necessary analysis. Coordinate government or customer visits for source inspection or quality system audits. Conduct visits to obtain required customer acceptance of products and maintain all associated records and documentation as needed. Review materials, components or products returned under warranty claims. Analyze reason(s) for failure and advise customers of action to be taken. Report and monitor Quality performance metrics. Conduct/coordinate analysis to determine failure root cause and ensure necessary actions are taken to improve quality performance metrics. WHAT YOU'LL BRING Bachelor's degree required; preference for Engineering field, other degrees considered depending on work experience. 7+ years' work experience in an engineered product environment with specific experience in product and/or material quality and compliance. Supervisory experience, to include mentoring, performance reviews, and hiring. Lean Six Sigma manufacturing experience. Project Management experience or training. Experienced in quality audits and working collaboratively with internal and external partners to ensure quality standards are set and achieved. Excellent problem- solving skills and demonstrated success in root cause analysis and troubleshooting. Excellent collaboration and communication skills. Strong computer skills, including ERP, MS Office, and data visualization. Ability to travel (overnight 10-15%) to meet customers, internal partners, and/or attend conferences. ALSO GREAT IF YOU BRING/ PREFERENCES Electrical components, control panels, and/or automation product expertise preferred. Master's degree in engineering or related technical field. Lean Six Sigma Certification. Certification in Quality (i.e. Six Sigma, CQE, etc.) is preferred. Must be willing to obtain certifications if not already accredited. Strong understanding and application of engineering principles and design practices. Experience with Quality Management Systems. DOVER PRECISION COMPONENTS Dover Precision Components ‘DPC' (‘the Company') is part of Dover Corporation's (‘the Parent Company') Pumps and Process solutions segment. DPC holds market leading positions globally and delivers performance-critical solutions across the oil & gas, power generation, marine, industrial, chemical and general processing markets. We design and manufacture mission-critical equipment components to deliver more affordable, cleaner energy solutions and enable manufacturers to operate more efficiently. WE DELIVER CUSTOMER SUCCESS Dover Precision Components delivers products and services that enhance performance, improve safety, reduce carbon emissions, and accelerate clean energy adoption, through collaborative Customer relationships, expert engineering, and an innovative culture. Our strong Company portfolio is comprised of long products and services offered under Cook Compression, Cook Mechanical Field Services, Waukesha Bearings, Waukesha Magnetic Bearings, Inpro/Seal, Bearings Plus, and FW Murphy Production Controls. Our global footprint reaches more than twelve locations in the Americas and more than six locations in Europe and China. BUILDING POTENTIAL. SUSTAINING PERFORMANCE. BOOSTING FUTURES. We are diligent in recognizing our employees' needs and providing an enriching experience through professional developmental opportunities. Our authentic, collaborative company culture, combined with a competitive suite of health and welfare offerings, emulates who we are. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Job Function : If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact *********************for assistance with an accommodation. #LI-AS6
    $127k-192k yearly est. 60d+ ago
  • Quality Manager

    Ccg Business Solutions 4.2company rating

    Melbourne, FL jobs

    CCG Talent Management is not only a business solutions company but a company that believes success starts with the individual. CCG Business Solutions has been consulting and providing talent placement services since 2007. Our team understands the principles of connecting purpose to business. We are currently recruiting for a Quality Manager. Job Description We are seeking a Quality Manager with experience in the electronics industry, specifically in Surface Mount Technology (SMT) and Box Build for a PCB manufacturing environment supporting both military and commercial products. Familiarity with contract manufacturing and ITAR is highly beneficial. The Quality Manager will oversee the quality system performance, including ISO 9001, ISO 13485, and AS 9100 compliance, and regulatory requirements. This role reports to the General Manager. Essential Duties and Responsibilities: Establish, implement, and maintain the Quality System according to ISO 9001/ISO 13485/AS 9100 standards and regulatory requirements; act as a representative for audits. Conduct audits and refine processes to align with Quality, ISO/AS guidelines, and regulatory requirements. Develop and track quality control goals, address customer returns, and align objectives with production processes to maximize reliability and minimize costs. Lead Root Cause Analysis efforts across the site. Manage the corrective action system for timely resolution and closure of CARs. Plan and conduct training related to product quality and reliability (e.g., SPC, DOE, New Hires). Develop and guide supplier quality initiatives. Interface regularly with customers to meet quality objectives. Report Quality System performance to site-level Senior Management. Support Program Management and Sales with new customer acquisition and initiation. Develop and manage the departmental budget effectively. Lead document control functions. Oversee ESD and calibration activities. Lead the Continuous Improvement effort onsite using Quality Teams. Support company-wide Continuous Improvement Programs. Participate actively in corporate initiatives on new Quality System certifications and Best Practices. Actively participate in the Site Management Team. Perform additional tasks as directed by the Plant Manager. Qualifications Bachelor's degree in Electrical, Mechanical, Industrial Engineering, or a related technical field; Master's degree preferred. Minimum 8 years' experience with ISO 9000 system implementation and maintenance. Minimum 5 years' experience in box build and SMT operations within contract manufacturing. 5 years of experience in managing support staff, budgeting, using computer systems, and computing environments. 3 years' experience with AS9100 or ISO 13485 preferred. CQM, CQE, and/or ISO lead auditor certification preferred. Strong background in Root Cause Analysis with change implementation capability. Six Sigma Green or Black Belt is desirable. Proficiency in business tools/applications (Email, Excel, MS Word, etc.). Excellent computer, problem-solving, and workstation skills. Experience with high-volume PCB assembly operations. Experience with internal and third-party registration audits. Experience guiding customer visits. Strong organizational, time management, communication, and problem-solving skills. Experience in motivating teams and creating a collaborative work environment. Ability to lead in a fast-paced, dynamic work environment. Capability to prioritize and manage multiple tasks simultaneously. ISO 9001 experience is required. Flexible with work hours when necessary. Additional Information Salary $140,000 - $160,000 Relocation Assistance
    $140k-160k yearly 1d ago
  • Equipment Quality Program Manager (Utility)

    QTS Realty Trust, Inc. 4.4company rating

    Duluth, GA jobs

    Who we are: It's pretty exciting to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers' most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things. Who You Are and the Impact You Will Have: QTS Data Centers is seeking an Equipment Quality Program Manager - Utility to strengthen our Data Center Utility Delivery team. Our data centers use advanced utility equipment to boost efficiency and support innovative technology. This role will lead our utility quality program, promoting a culture that emphasizes clear processes, team responsibility, and active problem-solving. The manager will oversee quality standards and commissioning of equipment throughout the construction process to ensure our projects are delivered on time and meet our standards globally. What You Will Do: * Lead the quality program for high voltage utility equipment, including transformers, circuit breakers, disconnect switches, instrument transformers, station service transformers, protection & control, and SCADA equipment. * Create and manage quality metrics focused on utility equipment, using these metrics to improve project outcomes. Work with teams to solve any issues identified by the metrics. * Guide and develop our on-site quality and commissioning teams, ensuring they work well with our contractors and meet our standards. * Work with construction management to create and maintain standards and processes that help projects run smoothly and keep teams communicating effectively. * Serve as the main point of contact for suppliers, ensuring they meet QTS's quality expectations. * Train team members on quality processes, especially as they relate to utility equipment * Handle quality problems by working with design, procurement, and operations teams to keep projects on track. * Regularly check on quality practices to make sure they meet our standards. * Conduct audits on design documents and quality records to ensure they comply with our requirements. * Update and improve quality documents like checklists and test plans to better align both internal and external parties to our standards. * Address utility equipment issues by leading root cause analysis investigations and implementing corrective actions. * Review commissioning plans and provide input to ensure they align with project goals. * Ensure all project documentation is complete and accurate before handing over projects. * Oversee equipment tests to confirm they meet our standards. * Maintain detailed records of quality data, tests and commissioning activities What You Will Need to be Successful (basic qualifications): * 5 years of experience in QA/QC, commissioning, or supplier quality management, specifically in data centers, mission-critical facilities or high-tech infrastructure, with a focus on utility equipment * Bachelor's degree in Engineering, Technology, Construction Management or a similar field * Ability to work in cross-functional teams and manage external suppliers. * Knowledgeable in critical systems like power and cooling in data centers or similar facilities * Excellent communication and stakeholder management skills * Proficiency in data analysis, statistical modeling, and tools like Power BI or Tableau * Travel requirement: Expect to travel approximately 50% domestically, depending on project needs. Other Key Skills: * Experience leading quality programs or commissioning in large-scale construction or infrastructure projects, * Strong knowledge of project delivery methods like EPC, Design-Build and Design-Bid-Build, especially involving utility equipment * Experience with HV Transformers and Circuit breakers up to 345kV * American Society for Quality (ASQ) certified CMQ/OE, CQIA, CQPA, CQE, and/or CQA * Experience with quality standards and methodologies: * ISO 9001, AS9100, APQP, PPAP * Six Sigma (Green or Black Belt) * Lean Manufacturing * FMEA, 8D, Root Cause Analysis The Perks (and these are just a few!): * Q-Rest Sabbatical * Employee Stock Purchase Plan * QTS scholarship for dependents * Eagle Club Award Trip Eligibility * Paid Volunteer and Floating days * Tuition Assistance, Parental Leave and Military Leave Assistance We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************************ and let us know the nature of your request and your contact information.
    $75k-89k yearly est. Auto-Apply 38d ago
  • Equipment Quality Program Manager (Utility)

    Quality Technology Services, LLC 4.4company rating

    Duluth, GA jobs

    **Who we are:** It's pretty exciting to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers' most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things. **Who You Are and the Impact You Will Have:** QTS Data Centers is seeking an **Equipment Quality Program Manager - Utility** to strengthen our Data Center Utility Delivery team. Our data centers use advanced utility equipment to boost efficiency and support innovative technology. This role will lead our utility quality program, promoting a culture that emphasizes clear processes, team responsibility, and active problem-solving. The manager will oversee quality standards and commissioning of equipment throughout the construction process to ensure our projects are delivered on time and meet our standards globally. **What You Will Do:** + Lead the quality program for high voltage utility equipment, including transformers, circuit breakers, disconnect switches, instrument transformers, station service transformers, protection & control, and SCADA equipment. + Create and manage quality metrics focused on utility equipment, using these metrics to improve project outcomes. Work with teams to solve any issues identified by the metrics. + Guide and develop our on-site quality and commissioning teams, ensuring they work well with our contractors and meet our standards. + Work with construction management to create and maintain standards and processes that help projects run smoothly and keep teams communicating effectively. + Serve as the main point of contact for suppliers, ensuring they meet QTS's quality expectations. + Train team members on quality processes, especially as they relate to utility equipment + Handle quality problems by working with design, procurement, and operations teams to keep projects on track. + Regularly check on quality practices to make sure they meet our standards. + Conduct audits on design documents and quality records to ensure they comply with our requirements. + Update and improve quality documents like checklists and test plans to better align both internal and external parties to our standards. + Address utility equipment issues by leading root cause analysis investigations and implementing corrective actions. + Review commissioning plans and provide input to ensure they align with project goals. + Ensure all project documentation is complete and accurate before handing over projects. + Oversee equipment tests to confirm they meet our standards. + Maintain detailed records of quality data, tests and commissioning activities **What You Will Need to be Successful (basic qualifications):** + 5 years of experience in QA/QC, commissioning, or supplier quality management, specifically in data centers, mission-critical facilities or high-tech infrastructure, with a focus on utility equipment + Bachelor's degree in Engineering, Technology, Construction Management or a similar field + Ability to work in cross-functional teams and manage external suppliers. + Knowledgeable in critical systems like power and cooling in data centers or similar facilities + Excellent communication and stakeholder management skills + Proficiency in data analysis, statistical modeling, and tools like Power BI or Tableau + Travel requirement: Expect to travel approximately 50% domestically, depending on project needs. **Other Key Skills:** + Experience leading quality programs or commissioning in large-scale construction or infrastructure projects, + Strong knowledge of project delivery methods like EPC, Design-Build and Design-Bid-Build, especially involving utility equipment + Experience with HV Transformers and Circuit breakers up to 345kV + American Society for Quality (ASQ) certified CMQ/OE, CQIA, CQPA, CQE, and/or CQA + Experience with quality standards and methodologies: + ISO 9001, AS9100, APQP, PPAP + Six Sigma (Green or Black Belt) + Lean Manufacturing + FMEA, 8D, Root Cause Analysis **The Perks (and these are just a few!):** + Q-Rest Sabbatical + Employee Stock Purchase Plan + QTS scholarship for dependents + Eagle Club Award Trip Eligibility + Paid Volunteer and Floating days + Tuition Assistance, Parental Leave and Military Leave Assistance We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) (***************************************************************************************** Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted (*********************************************************************************************** QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************************ and let us know the nature of your request and your contact information. It's exhilarating to find yourself at a pivotal moment in history- and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals. At QTS, we are _Powered by People_ . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure. And we'd like to invite you to join us. In addition to a variety of benefit packages, QTS goes above and beyond for our employees: + Roth and Traditional 401(k) matching contributions with immediate vesting + Every employee is bonus or commission eligible + Generous PTO, Paid Volunteer Days Plus Floating Holidays + Stock Purchase Plan (SPP) + 11 paid Holidays Annually/Holiday compensation when worked + Pet and Legal Insurance + Q-Rest Sabbatical Program + Q-Anniversary Service Award Program + Parental Leave for primary and secondary caregivers + Military Benefits Package + QTS Charitable Matching Gift Program + QTS Scholarship for Employee Dependents + QTS Crisis Fund + Wellness Program + Tuition Reimbursement Program
    $75k-89k yearly est. 38d ago
  • Quality Manager for Manufacturing Company

    TJM Industries Inc. 4.5company rating

    Carlisle, PA jobs

    Seeking a Quality Manager in manufacturing company in the Carlisle, PA area. Essential Skills of the Job: Lead the Quality Function for the manufacturing company Develop/build/sustain the QMS system for the plant ensuring the plant is delivering product that meets all established specs Drive all Quality-related metrics for the plant (Candidate must be a metric-oriented person!) Provide leadership to Quality Engineers and other staff personnel towards all key quality initiatives Drive CI efforts for Quality Improvements projects Be a Chief Problem Solver on all major Internal and External Corrective Actions for the plant Manage all key quality processes/procedures/policies Utilize FMEA's Conduct quality audits daily throughout the plant Ensure incoming Quality from suppliers is properly measured and proper CA's initiated when necessary Desired Education, Experience, Qualities: BS Degree in Engineering or Business preferred. MBA or Master's degree a plus! Need someone with prior ISO implementation and sustaining experience Green Belt preferred or higher! Person must be familiar with all CI tools related to Quality-FMEA's, PPAP's, Six Sigma Need a Master Problem Solver and someone who has good interaction skills with internal/external customers Certified Quality Auditor or Certified Quality Engineer a plus HOT JOB! Please apply in the system below.
    $92k-129k yearly est. 60d+ ago
  • Quality Manager for Manufacturing Company

    TJM Industries Inc. 4.5company rating

    Carlisle, PA jobs

    Seeking a Quality Manager in manufacturing company in the Carlisle, PA area. Essential Skills of the Job: Lead the Quality Function for the manufacturing company Develop/build/sustain the QMS system for the plant ensuring the plant is delivering product that meets all established specs Drive all Quality-related metrics for the plant (Candidate must be a metric-oriented person!) Provide leadership to Quality Engineers and other staff personnel towards all key quality initiatives Drive CI efforts for Quality Improvements projects Be a Chief Problem Solver on all major Internal and External Corrective Actions for the plant Manage all key quality processes/procedures/policies Utilize FMEA's Conduct quality audits daily throughout the plant Ensure incoming Quality from suppliers is properly measured and proper CA's initiated when necessary Desired Education, Experience, Qualities: BS Degree in Engineering or Business preferred. MBA or Master's degree a plus! Need someone with prior ISO implementation and sustaining experience Green Belt preferred or higher! Person must be familiar with all CI tools related to Quality-FMEA's, PPAP's, Six Sigma Need a Master Problem Solver and someone who has good interaction skills with internal/external customers Certified Quality Auditor or Certified Quality Engineer a plus HOT JOB! Please apply in the system below.
    $92k-129k yearly est. 3d ago
  • Data Quality Program Manager

    Rockland Trust 4.5company rating

    Plymouth, MA jobs

    About the job: Rockland Trust Bank is driving innovation in how financial services are delivered to our customers and communities. As we expand, we're investing heavily in advanced analytics, data science, and AI to empower smarter decisions, deliver personalized customer experiences, and strengthen our digital transformation. The Data Quality Program Manager plays a central role in building and maturing the Bank's enterprise Data Quality Program. This position is responsible for establishing scalable data quality processes, serving as the administrator for the Bank's data quality tooling, and partnering closely with data owners, stewards, and technology teams to ensure data is accurate, complete, consistent, and usable. The role reports directly to the Director of Data Governance and supports the Bank's broader data strategy, regulatory expectations, and analytics enablement efforts. Key Responsibilities Data Quality Program Development & Governance Design, implement, and continuously improve the Bank's Data Quality Program Develop and maintain Data Quality Policies, Standards, and Procedures. Partner with the Director of Data Governance to integrate data quality practices into the broader Data Governance Operating Model. Coordinate with data stewards and stakeholders to ensure scalable SLAs are implemented, KPI/KRI metrics are reported, and issues are remediated or escalated as necessary Data Quality Tooling & Administration Serve as administrator for the Bank's data quality/observability tool Configure data quality rules, monitors, thresholds, and alerts across critical datasets. Partner with Technology teams to onboard new systems and data pipelines into the data quality platform. Maintain metadata and control logic within the tool, ensuring alignment with the data catalog. Data Quality Monitoring & Reporting Develop dashboards, scorecards, and KPI reporting to track data quality trends and remediation progress. Conduct root-cause analysis in partnership with data stewards, business SMEs, and IT. Maintain issue logs and coordinate follow-ups with stakeholders to ensure timely remediation. Prepare materials for executive committees, audits, and regulatory examinations. Stakeholder Engagement & Enablement Work with business units to define critical data elements (CDEs), data quality rules, and quality expectations. Collaborate with data stewards to interpret results, prioritize issues, and drive accountability. Provide training and change management support to business and technical teams on data quality standards and tooling. Act as a subject matter expert for data quality best practices. Qualifications Bachelor's degree in Information Systems, Data Management, Business, Computer Science, or related field. 3+ years of experience in data governance, data quality, data management, or analytics-preferably within financial services. Hands-on experience with data quality tools, methodologies, data observability platforms, or data catalogs. Strong understanding of data quality dimensions Proven ability to manage cross-functional initiatives and work with business and technology stakeholders. Familiarity with Snowflake, dbt, SQL, Python, Collibra, Power BI a plus Excellent communication, documentation, and stakeholder-management skills. Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more! At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $109k-127k yearly est. Auto-Apply 46d ago
  • Equipment Quality Program Manager (Utility)

    Quality Technology Services 4.4company rating

    Irving, TX jobs

    Who we are: It's pretty exciting to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers' most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things. Who You Are and the Impact You Will Have: QTS Data Centers is seeking an Equipment Quality Program Manager - Utility to strengthen our Data Center Utility Delivery team. Our data centers use advanced utility equipment to boost efficiency and support innovative technology. This role will lead our utility quality program, promoting a culture that emphasizes clear processes, team responsibility, and active problem-solving. The manager will oversee quality standards and commissioning of equipment throughout the construction process to ensure our projects are delivered on time and meet our standards globally. What You Will Do: Lead the quality program for high voltage utility equipment, including transformers, circuit breakers, disconnect switches, instrument transformers, station service transformers, protection & control, and SCADA equipment. Create and manage quality metrics focused on utility equipment, using these metrics to improve project outcomes. Work with teams to solve any issues identified by the metrics. Guide and develop our on-site quality and commissioning teams, ensuring they work well with our contractors and meet our standards. Work with construction management to create and maintain standards and processes that help projects run smoothly and keep teams communicating effectively. Serve as the main point of contact for suppliers, ensuring they meet QTS's quality expectations. Train team members on quality processes, especially as they relate to utility equipment Handle quality problems by working with design, procurement, and operations teams to keep projects on track. Regularly check on quality practices to make sure they meet our standards. Conduct audits on design documents and quality records to ensure they comply with our requirements. Update and improve quality documents like checklists and test plans to better align both internal and external parties to our standards. Address utility equipment issues by leading root cause analysis investigations and implementing corrective actions. Review commissioning plans and provide input to ensure they align with project goals. Ensure all project documentation is complete and accurate before handing over projects. Oversee equipment tests to confirm they meet our standards. Maintain detailed records of quality data, tests and commissioning activities What You Will Need to be Successful (basic qualifications): 5 years of experience in QA/QC, commissioning, or supplier quality management, specifically in data centers, mission-critical facilities or high-tech infrastructure, with a focus on utility equipment Bachelor's degree in Engineering, Technology, Construction Management or a similar field Ability to work in cross-functional teams and manage external suppliers. Knowledgeable in critical systems like power and cooling in data centers or similar facilities Excellent communication and stakeholder management skills Proficiency in data analysis, statistical modeling, and tools like Power BI or Tableau Travel requirement: Expect to travel approximately 50% domestically, depending on project needs. Other Key Skills: Experience leading quality programs or commissioning in large-scale construction or infrastructure projects, Strong knowledge of project delivery methods like EPC, Design-Build and Design-Bid-Build, especially involving utility equipment Experience with HV Transformers and Circuit breakers up to 345kV American Society for Quality (ASQ) certified CMQ/OE, CQIA, CQPA, CQE, and/or CQA Experience with quality standards and methodologies: ISO 9001, AS9100, APQP, PPAP Six Sigma (Green or Black Belt) Lean Manufacturing FMEA, 8D, Root Cause Analysis The Perks (and these are just a few!): Q-Rest Sabbatical Employee Stock Purchase Plan QTS scholarship for dependents Eagle Club Award Trip Eligibility Paid Volunteer and Floating days Tuition Assistance, Parental Leave and Military Leave Assistance We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************************ and let us know the nature of your request and your contact information.
    $75k-89k yearly est. Auto-Apply 39d ago
  • Quality Manager

    Morningstar Recruitment 4.5company rating

    Waterloo, IA jobs

    Job Description Job Title: Quality Manager Job Summary of the Quality Manager: The Quality Manager will act as the quality expert responsible for Total Quality Management throughout all phases of manufacturing, from new product design to customer returns. This includes management of internal and external quality systems such as ISO 9001, customer audits, PPAPS, root cause analysis, and corrective actions. The Quality Manager will drive quality efforts by coordinating operational activities and vendor development, including inspection, precision testing, and non-conformance resolution, and successfully collaborate with all departments to ensure conformance to quality policy, standards, and customer specifications, along with continual improvements to our quality system and methods. Job Duties & Responsibilities of the Quality Manager: Manage internal and external quality systems such as ISO 9001, internal audits, customer audits, PPAP's, control plans, and corrective actions to ensure all work performed meets quality standards and customer specifications. Oversee the non-conformance process, perform root cause analysis, analyze results, ensure timely problem resolution, and follow up communications with customers and other stakeholders. Develop corrective and preventative action plans, establish goals, and monitor metrics to drive quality efforts and increase customer satisfaction. Ensure quality incident logs and documentation are accurate and up-to-date, quantify results, and prepare reports to provide regular communication relating to quality goals and progress at both departmental and company-wide levels Supervise all inspection and testing activities, including precision measurement tooling, SPC's, and quality check requirements for production runs, as well as identify critical control points, establish critical limits, and validate processes. Lead and develop Quality Assurance Inspectors to accomplish quality objectives by delegating tasks, communicating priorities, consistently holding employees accountable for desired results and performance expectations. Motivate all employees to design and manufacture products with superior quality and encourage a culture of conformance accountability. Coordinate employee quality orientation and additional training opportunities with Human Resources. Work with Engineering during product design and testing to meet quality standards and customer requirements. Education & Experience Requirements of the Quality Manager: Bachelor's degree in Quality Management, Engineering, Operations, or a related discipline is required. Minimum five (5) years of experience in quality management is required, with preference for 10+ years of quality management experience. Prior experience in a manufacturing or industrial environment is required. Must have working knowledge of ISO 9001, PPAP, and statistical analysis.
    $53k-75k yearly est. 29d ago
  • Quality Manager

    Morningstar Recruitment 4.5company rating

    Waterloo, IA jobs

    Job Title: Quality Manager Job Summary of the Quality Manager: The Quality Manager will act as the quality expert responsible for Total Quality Management throughout all phases of manufacturing, from new product design to customer returns. This includes management of internal and external quality systems such as ISO 9001, customer audits, PPAPS, root cause analysis, and corrective actions. The Quality Manager will drive quality efforts by coordinating operational activities and vendor development, including inspection, precision testing, and non-conformance resolution, and successfully collaborate with all departments to ensure conformance to quality policy, standards, and customer specifications, along with continual improvements to our quality system and methods. Job Duties & Responsibilities of the Quality Manager: Manage internal and external quality systems such as ISO 9001, internal audits, customer audits, PPAP's, control plans, and corrective actions to ensure all work performed meets quality standards and customer specifications. Oversee the non-conformance process, perform root cause analysis, analyze results, ensure timely problem resolution, and follow up communications with customers and other stakeholders. Develop corrective and preventative action plans, establish goals, and monitor metrics to drive quality efforts and increase customer satisfaction. Ensure quality incident logs and documentation are accurate and up-to-date, quantify results, and prepare reports to provide regular communication relating to quality goals and progress at both departmental and company-wide levels Supervise all inspection and testing activities, including precision measurement tooling, SPC's, and quality check requirements for production runs, as well as identify critical control points, establish critical limits, and validate processes. Lead and develop Quality Assurance Inspectors to accomplish quality objectives by delegating tasks, communicating priorities, consistently holding employees accountable for desired results and performance expectations. Motivate all employees to design and manufacture products with superior quality and encourage a culture of conformance accountability. Coordinate employee quality orientation and additional training opportunities with Human Resources. Work with Engineering during product design and testing to meet quality standards and customer requirements. Education & Experience Requirements of the Quality Manager: Bachelor's degree in Quality Management, Engineering, Operations, or a related discipline is required. Minimum five (5) years of experience in quality management is required, with preference for 10+ years of quality management experience. Prior experience in a manufacturing or industrial environment is required. Must have working knowledge of ISO 9001, PPAP, and statistical analysis.
    $53k-75k yearly est. 60d+ ago
  • Quality Program Manager, Solar

    Palmetto Clean Technology 4.8company rating

    Charlotte, NC jobs

    Job Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact-without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package-including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more-so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit-backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world. Department Description Palmetto Capital is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption. Location This position will be based in Charlotte, NC Reporting This position will report into the VP, Operations Program Summary of Role The Quality Program Manager is responsible for standardizing the deployment of high-quality, code-compliant residential solar and storage installations performed by LightReach Certified Installers. This role balances process optimization and technical training to ensure solar assets remain functional and efficient throughout their 25-year lifecycle. As a key bridge between internal and external stakeholders, you will develop training materials for the LightReach Quality Control (QC) Technician team and lead programmatic initiatives that drive simplicity, consistency, and operational excellence. Strategic & Tactical Program Development & Standards Documentation Ownership: Own the development of documentation and standards culminating in policies and SOPs for EPC project approval requirements. Standards Evolution: Continuously evolve quality standards as new products and programs are integrated into the business. Asset Performance: Balance project rigor against asset health metrics, refining standards based on pipeline data and partner feedback. Continuous Improvement: Develop portfolio performance benchmarks and feedback loops to increase approval success rates while upholding high performance standards. Technology Integration: Partner with the tech product team to drive throughput efficiencies and reduce external friction within the platform. Stakeholder Management: Partner with internal and external stakeholders in the development, implementation and iteration of core programs and programmatic elements. New Product Enablement: Partner with OEMs, Asset Management, Policy, Business Development and Quality Control Leadership to assess and incorporate new equipment into the Palmetto equipment ecosystem. Partner Enablement & Training Subject Matter Expertise: Provide project feedback, programmatic insights, and technical product expertise to external partners. Onboarding & Support:Support operational onboarding for new partners and support ongoing pipeline review. Targeted Intervention: Proactively identify partners requiring additional support and develop methods to render technical aid. Knowledge Management: Maintain and expand the EPC Knowledge Base to ensure a robust self-service resource for partners. Operational Analytics & Pipeline Management Queue Optimization: Monitor approval and rejection queues to identify trends in aging and volume, providing guidance to QC management to improve efficacy. KPI Reporting: Track and report on metrics related to job closeout speed and financing approval. Data-Driven Insights: Collaborate with data analytics teams to refine executive-level reporting and support targeted process refinements. Issue Resolution: Manage the efficacy of analytics platforms to obtain insights that inform diagnostic motions both internally and externally. Qualifications Experience: 10+ years of experience in a technical or construction-based solar role. Program Management: 3+ years of experience developing and operationalizing programs and corresponding SOPs. Technical Skills: Proven experience in developing analytics and partnering with tech-enablement teams. Communication: Expert oral and written communication skills with the ability to influence third parties. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: ***********************************
    $105k-129k yearly est. 13d ago

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