Senior Operations Manager jobs at eBay - 269 jobs

Apply share * link Copy link * email Email a friend info_outline XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Pryor Creek, OK 74361, USA; Council Bluffs, IA, USA; Clarksville, TN, USA; Midlothian, TX, USA; Las Vegas, Nevada, USA; Reno, NV, USA; Bridgeport, AL, USA. Minimum qualifications: * Bachelor's degree or equivalent practical experience. * 2 years of experience in program or project management. * Experience in infrastructure operations, supply chain/operations, data center operations, manufacturing, or technology based business units. Preferred qualifications: * Lean or Six Sigma certification. * 2 years of experience managing cross-functional or cross-team projects. * Experience with SAP, SQL, dashboarding, and advanced data analytics/statistical analysis. * Experience coordinating projects or programs across global teams, spanning multiple offices, time zones, and regional environments. * Experience navigating technical blockers or emergency recovery events. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. At Google, we own and operate the most advanced fleet of data centers and core technical infrastructure to power services and features used by billions of people around the world. Data Centers Central Operations is responsible for keeping these sites operating efficiently and safely. Within the Data Center Central Operations function, our Spares Readiness team will be accountable for improvement/sustainment programs that support our mission of assuring that data centers have their spare parts available to them when they need them. This role and peer roles on this team are critical to keeping our data centers running worldwide. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers. The US base salary range for this full-time position is $126,000-$181,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Lead efforts during emergency recovery events to help operations identify, find, and receive spare parts for repairs. * Coordinate/lead project work between field and central operations, manufacturers, engineering, and administrative vendor groups to identify and create Google part numbers for unique critical spare parts. * Balance project data and analytics and stakeholder input and use "levers" to improve project performance against expectations and milestones. * Establish strong and aligned linkages to our supply chain partner teams in planning, procurement, global commodity management, and logistics to provide exceptional customer satisfaction. * Work closely with site leaders, site teams, and cross-functional teams to identify gaps, make improvement recommendations, orchestrate change, and establish robust relationships.

_corporate_fare_ Google _place_ Pryor Creek, OK 74361, USA; Council Bluffs, IA, USA; +6 more; +5 more **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: **Pryor Creek, OK 74361, USA; Council Bluffs, IA, USA; Clarksville, TN, USA; Midlothian, TX, USA; Las Vegas, Nevada, USA; Reno, NV, USA; Bridgeport, AL, USA** . **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 2 years of experience in program or project management. + Experience in infrastructure operations, supply chain/operations, data center operations, manufacturing, or technology based business units. **Preferred qualifications:** + Lean or Six Sigma certification. + 2 years of experience managing cross-functional or cross-team projects. + Experience with SAP, SQL, dashboarding, and advanced data analytics/statistical analysis. + Experience coordinating projects or programs across global teams, spanning multiple offices, time zones, and regional environments. + Experience navigating technical blockers or emergency recovery events. **About the job** A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. At Google, we own and operate the most advanced fleet of data centers and core technical infrastructure to power services and features used by billions of people around the world. Data Centers Central Operations is responsible for keeping these sites operating efficiently and safely. Within the Data Center Central Operations function, our Spares Readiness team will be accountable for improvement/sustainment programs that support our mission of assuring that data centers have their spare parts available to them when they need them. This role and peer roles on this team are critical to keeping our data centers running worldwide. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers. The US base salary range for this full-time position is $126,000-$181,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Lead efforts during emergency recovery events to help operations identify, find, and receive spare parts for repairs. + Coordinate/lead project work between field and central operations, manufacturers, engineering, and administrative vendor groups to identify and create Google part numbers for unique critical spare parts. + Balance project data and analytics and stakeholder input and use "levers" to improve project performance against expectations and milestones. + Establish strong and aligned linkages to our supply chain partner teams in planning, procurement, global commodity management, and logistics to provide exceptional customer satisfaction. + Work closely with site leaders, site teams, and cross-functional teams to identify gaps, make improvement recommendations, orchestrate change, and establish robust relationships. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************

Apply share * link Copy link * email Email a friend info_outline XThe application window will be open until at least December 28, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Atlanta, GA, USA; Chicago, IL, USA; Boulder, CO, USA; Addison, TX, USA. Minimum qualifications: * Bachelor's degree or equivalent practical experience. * 6 years of experience with sales analytics, financial analytics, or sales operations. * Experience with leading data-driven analyses using SQL and data visualization tools to deliver actionable insights and recommendations. Preferred qualifications: * MBA or Master's degree. * Experience synthesizing insights and recommending actions from complex and unstructured datasets. * Knowledge of Cloud Industry, products, trends and dynamics. About the job The Business Performance and Cadence Manager is a critical member of the Cloud Strategy and Operations team. You will work in a team focused on our critical business cadences, strategic insights and scaling for the future. You will be working separately in a fluid, constantly evolving global executive environment. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Lead, manage and execute key Rhythms of the Business (RoB) workstreams for the NorthAm sales organization, ensuring timely and high-quality preparation and delivery of materials for executive reviews. * Provide deep-dive analytics across core products, identifying performance drivers, optimization opportunities, and risks to our go-to-market strategy. * Structure and lead core RoB workstreams, including defining scope, aligning cross-functional stakeholders, tracking progress, and delivering operational improvements. * Develop and scale creative solutions to surface the right performance data/insights to North America Cloud sales teams/leaders to help continue to grow Google Cloud in North America. * Support Cloud leadership on our regular business performance reviews and drive engaged insights within region to influence our strategies/plans.

Apply share * link Copy link * email Email a friend info_outline XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA; San Francisco, CA, USA. Minimum qualifications: * Bachelor's degree or equivalent practical experience. * 7 years of experience in program management, product management, business operations, or strategy and operations within a global customer support or contact center environment. * Experience in Real Time Operations (RTO), Workforce Management (WFM) strategy, or managing support channel supply, demand, and staffing models. Preferred qualifications: * Experience translating operational needs into technical system requirements. * Experience with data analytics, conducting trend analysis, and making critical decisions based on the data. * Experience presenting to and collaborating with senior stakeholders of director- to VP-level across a large, global organization. * Experience launching and scaling an enterprise-level real-time operations system/tool. * Experience setting up, managing, and optimizing case management workflows and tooling (third-party or proprietary). * Proficiency working with SQL and connecting and summarizing large datasets to drive strategic decisions. About the job The Digital Support Experience team sits within Google Cloud Support and is responsible for influencing, owning, and enabling the deployment of critical support systems and tooling rollouts for our global FTE and vendor-managed Support Delivery teams. We prioritize, plan, implement, and measure the success of transformative support system initiatives across the entire customer support journey. This role sits at the critical intersection of support operations, product management, and systems strategy. You will be accountable for the lifecycle of the Real Time Operations (RTO) System, setting the strategic vision and roadmap. You will leverage deep expertise in workforce management and support operations to define the "why," "what," and "how" for our RTO tooling, ensuring it scales seamlessly as our support volume and channel variety continue to grow. In this role, you will act as the essential bridge between our support operations and the technical teams that build the tools. Your impact will directly enable support delivery, workforce management, and our global operations center to monitor real-time supply vs. demand, track live and non-live channel health, react quickly to correct trends in operational KPIs and customer sentiment, and utilize automated interventions for timely customer service. You will operate with significant autonomy, setting the RTO system roadmap, interacting with and driving alignment across senior leadership, and acting as the definitive subject matter expert for real-time operations in our organization. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $158,000-$235,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Own the RTO system roadmap and lead the solution and technology strategy. Translate both immediate needs and the long-term business vision into concrete scope, business requirements, and delivery plans. * Identify bottlenecks, time-consuming inefficiencies, and manual RTO processes within our current operational setup. Define comprehensive business requirements for solving these challenges and drive technical solutions with engineering. * Serve as the definitive subject matter expert for RTO workflows and technical solutions, acting as the primary liaison between operational Support Delivery teams and internal Engineering partners. * Own the end-to-end delivery of the RTO solution. This includes partnering with Engineering, Operations, and Business Intelligence to drive the development lifecycle, manage scope and risk, and ensure on-time delivery. * Ensure the solution and strategy will scale as support volume increases, additional channels are added, and cases become more complex.

_corporate_fare_ Google _place_ Sunnyvale, CA, USA; Atlanta, GA, USA; +3 more; +2 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA; San Francisco, CA, USA** . **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 7 years of experience in program management, product management, business operations, or strategy and operations within a global customer support or contact center environment. + Experience in Real Time Operations (RTO), Workforce Management (WFM) strategy, or managing support channel supply, demand, and staffing models. **Preferred qualifications:** + Experience translating operational needs into technical system requirements. + Experience with data analytics, conducting trend analysis, and making critical decisions based on the data. + Experience presenting to and collaborating with senior stakeholders of director- to VP-level across a large, global organization. + Experience launching and scaling an enterprise-level real-time operations system/tool. + Experience setting up, managing, and optimizing case management workflows and tooling (third-party or proprietary). + Proficiency working with SQL and connecting and summarizing large datasets to drive strategic decisions. **About the job** The Digital Support Experience team sits within Google Cloud Support and is responsible for influencing, owning, and enabling the deployment of critical support systems and tooling rollouts for our global FTE and vendor-managed Support Delivery teams. We prioritize, plan, implement, and measure the success of transformative support system initiatives across the entire customer support journey. This role sits at the critical intersection of support operations, product management, and systems strategy. You will be accountable for the lifecycle of the Real Time Operations (RTO) System, setting the strategic vision and roadmap. You will leverage deep expertise in workforce management and support operations to define the "why," "what," and "how" for our RTO tooling, ensuring it scales seamlessly as our support volume and channel variety continue to grow. In this role, you will act as the essential bridge between our support operations and the technical teams that build the tools. Your impact will directly enable support delivery, workforce management, and our global operations center to monitor real-time supply vs. demand, track live and non-live channel health, react quickly to correct trends in operational KPIs and customer sentiment, and utilize automated interventions for timely customer service. You will operate with significant autonomy, setting the RTO system roadmap, interacting with and driving alignment across senior leadership, and acting as the definitive subject matter expert for real-time operations in our organization. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $158,000-$235,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Own the RTO system roadmap and lead the solution and technology strategy. Translate both immediate needs and the long-term business vision into concrete scope, business requirements, and delivery plans. + Identify bottlenecks, time-consuming inefficiencies, and manual RTO processes within our current operational setup. Define comprehensive business requirements for solving these challenges and drive technical solutions with engineering. + Serve as the definitive subject matter expert for RTO workflows and technical solutions, acting as the primary liaison between operational Support Delivery teams and internal Engineering partners. + Own the end-to-end delivery of the RTO solution. This includes partnering with Engineering, Operations, and Business Intelligence to drive the development lifecycle, manage scope and risk, and ensure on-time delivery. + Ensure the solution and strategy will scale as support volume increases, additional channels are added, and cases become more complex. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************

_corporate_fare_ Google _place_ Austin, TX, USA; Atlanta, GA, USA; +4 more; +3 more **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XThe application window will be open until at least December 28, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Austin, TX, USA; Atlanta, GA, USA; Chicago, IL, USA; Boulder, CO, USA; Addison, TX, USA** . **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 6 years of experience with sales analytics, financial analytics, or sales operations. + Experience with leading data-driven analyses using SQL and data visualization tools to deliver actionable insights and recommendations. **Preferred qualifications:** + MBA or Master's degree. + Experience synthesizing insights and recommending actions from complex and unstructured datasets. + Knowledge of Cloud Industry, products, trends and dynamics. **About the job** The Business Performance and Cadence Manager is a critical member of the Cloud Strategy and Operations team. You will work in a team focused on our critical business cadences, strategic insights and scaling for the future. You will be working separately in a fluid, constantly evolving global executive environment. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Lead, manage and execute key Rhythms of the Business (RoB) workstreams for the NorthAm sales organization, ensuring timely and high-quality preparation and delivery of materials for executive reviews. + Provide deep-dive analytics across core products, identifying performance drivers, optimization opportunities, and risks to our go-to-market strategy. + Structure and lead core RoB workstreams, including defining scope, aligning cross-functional stakeholders, tracking progress, and delivering operational improvements. + Develop and scale creative solutions to surface the right performance data/insights to North America Cloud sales teams/leaders to help continue to grow Google Cloud in North America. + Support Cloud leadership on our regular business performance reviews and drive engaged insights within region to influence our strategies/plans. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************

info_outline XThe application window will be open until at least December 28, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Atlanta, GA, USA; Chicago, IL, USA; Boulder, CO, USA; Addison, TX, USA. Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience with sales analytics, financial analytics, or sales operations. Experience with leading data-driven analyses using SQL and data visualization tools to deliver actionable insights and recommendations. Preferred qualifications: MBA or Master's degree. Experience synthesizing insights and recommending actions from complex and unstructured datasets. Knowledge of Cloud Industry, products, trends and dynamics. About the job The Business Performance and Cadence Manager is a critical member of the Cloud Strategy and Operations team. You will work in a team focused on our critical business cadences, strategic insights and scaling for the future. You will be working separately in a fluid, constantly evolving global executive environment. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Lead, manage and execute key Rhythms of the Business (RoB) workstreams for the NorthAm sales organization, ensuring timely and high-quality preparation and delivery of materials for executive reviews. Provide deep-dive analytics across core products, identifying performance drivers, optimization opportunities, and risks to our go-to-market strategy. Structure and lead core RoB workstreams, including defining scope, aligning cross-functional stakeholders, tracking progress, and delivering operational improvements. Develop and scale creative solutions to surface the right performance data/insights to North America Cloud sales teams/leaders to help continue to grow Google Cloud in North America. Support Cloud leadership on our regular business performance reviews and drive engaged insights within region to influence our strategies/plans.

info_outline XThis role is not eligible for U.S. immigration sponsorship. Minimum qualifications: Bachelor's degree in a technical field or equivalent practical experience. 8 years of experience in data center operations or other relevant operational experience in non-DC industries (e.g., power generation, HVAC and refrigeration, industrial manufacturing, military, oil and gas, maritime/marine, chemical cluster, etc.). 5 years of experience managing technical teams and vendors in charge of operating, maintaining, and troubleshooting electrical, mechanical, and controls infrastructure and components. Preferred qualifications: Master's degree in Engineering, or a related technical field. Experience in collaborating with other business units to meet company goals and standards. Knowledge of electrical and mechanical systems in a data center environment. Excellent people management and leadership skills, with the ability to collaborate at all levels. About the job At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $129,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Lead efforts to perform compliance activities for a data center and analyze compliance results for data centers globally. Ensure regional and global teams are complying with project/schedule guidelines and Google design standards. Drive efforts to monitor data center systems operations, control site activities to minimize risk, and to ensure effective response to any excursions. Drive efforts to ensure sites are following facility, maintenance, and standard programs globally while exhibiting strength in improvement to said policies and programs. Lead the development of strategies to keep operational costs to a minimum, improve efficiency, and reduce environmental impact at a site, along with driving site-level development of programs and initiatives. Incorporate subject matter expertise and experience to make recommendations for data center design improvements to optimize equipment and operations for next generation data centers.

Application deadline: Jan 15, 2026 Join Amazon's mission to be Earth's Most Customer-Centric Company as the Principal PM of Special Projects for Operations in Worldwide Physical Grocery Stores. You will lead transformational initiatives that optimize store operations, enhance customer experience, and drive operational excellence across our rapidly expanding global grocery footprint. Partner with world-class cross-functional teams to identify breakthrough opportunities, develop innovative solutions, and implement programs that support long-term strategies, improve efficiency, reduce costs, and scale best practices across our physical grocery store network. This high-visibility role offers the unique opportunity to shape the future of grocery retail while combining strategic thinking, operational expertise, and project management skills to deliver measurable results in Amazon's fast-paced, customer-obsessed environment. Key job responsibilities • Lead complex, high-impact operational projects that start with the customer and work backwards to revolutionize their grocery shopping experience • Take end-to-end responsibility for multi-functional teams and projects, thinking long-term and acting on behalf of the entire company to drive sustainable growth • Build and execute innovative project plans with clear milestones, deliverables, and success metrics that simplify complex operational challenges and create scalable solutions • Partner with Store Operations, Supply Chain, Inventory Management, PXT, Legal and Technology teams using strong judgment and good instincts to implement transformative processes and systems • Analyze multiple inputs, opportunities and risks with a continuous learning mindset to recommend breakthrough, data-driven solutions • Mentor and develop exceptional team members while building world-class organizational capability and raising the performance bar • Develop industry-leading scalable solutions that can be implemented across multiple regions and store formats while maintaining relentlessly high standards • Create bold directions and inspire breakthrough results that scale across Amazon's worldwide physical grocery store network • Communicate project status, issues, and results to senior leadership with speed, transparency, and calculated risk-taking • Measure and report on project outcomes and business impact while accomplishing more with less and being resourceful in pursuit of customer value What You'll Gain • Impact at Scale: Drive initiatives that directly affect millions of customers across Amazon's global grocery operations • Career Growth: Work alongside industry leaders and gain exposure to senior leadership while developing skills that accelerate your career • Innovation Opportunity: Be at the forefront of retail innovation, working with innovative technologies and pioneering new operational models • Global Perspective: Collaborate with international teams and gain experience across diverse markets and cultures • Learning Environment: Continuous learning opportunities through Amazon's world-class training programs and mentorship culture About the team Amazon offers a unique opportunity to work on challenging problems at unprecedented scale. We provide competitive compensation, comprehensive benefits, and a culture that encourages innovation, ownership, and customer obsession. Join us in building the future of grocery retail while developing your career alongside some of the industry's brightest minds. - 7+ years of working cross functionally with tech and non-tech teams experience - 7+ years of program or project management experience - 7+ years of managing, analyzing and communicating results to senior leadership experience - Bachelor's degree, or experience in an industry role - Experience leading cross-functional projects with measurable business impact and customer-focused outcomes - Strong analytical skills with experience using data to drive decisions and earn trust through results - Demonstrated ability to influence without authority and deliver results through others - Experience with process improvement and operational excellence methodologies, showing bias for action - Excellent written and verbal communication skills with ability to disagree and commit - Ability to travel up to 25% to visit store locations, showing commitment to understanding customer needs firsthand - MBA or advanced degree - 10+ years of experience in grocery retail operations or related field with demonstrated ownership mentality - Experience working with international teams across multiple regions, showing cultural sensitivity and adaptability - Track record of delivering breakthrough results in complex organizational structures while maintaining the highest standards - Experience with inventory management systems and supply chain operations, demonstrating ability to invent and simplify - Strong business acumen with understanding of retail financial metrics and frugality principles - Experience with Agile methodologies and project management tools that enable speed and efficiency - Knowledge of food safety regulations and compliance requirements with attention to detail - Experience presenting to and influencing senior leadership with backbone to disagree and commit Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ****************************************************** Colorado $137,600 - $186,200 annually National $124,900 - $206,500 annually

Behind every groundbreaking AI innovation at Apple is a foundation of high-quality annotated data. We're looking for an Annotations Program Manager to play a critical role in ensuring the quality and efficiency of this vital process. In this role, you will engage with teams across Apple's ecosystem with the ultimate goal of delivering high-quality annotated data that enables AI advancements across the company. You will be responsible for capturing initial requirements, following through on all program commitments from our cross-functional operations and engineering teams, and maintaining the customer relationship. You will need to understand the strategic goals of your customers to help prioritize operations tasks and coordinate with capacity planning for operational resources. Imagine being at the heart of Apple's AI revolution, ensuring that our machine learning models are trained with the highest quality data. As an Annotation Program Manager, you'll be the vital link between our innovative teams and the data they need to build the next generation of Apple products and features. Are you passionate about the intersection of technology and human understanding? Do you thrive in collaborative environments where your communication skills and technical expertise can make a real difference? As an Annotations Program Manager, you'll be at the core of our AI/ML development process. You'll collaborate with cross-functional teams to define annotation requirements, manage operational projects from prototype to scale, and ensure customer satisfaction by delivering high-quality data. This includes the Responsible AI group, which focuses on ensuring the safety, fairness, and robustness of large generative models for vision and language. Your work will directly contribute to the success of the next generation of Apple products and features. This role offers an outstanding opportunity to gain deep expertise in the rapidly evolving field of AIML, working alongside some of the brightest minds in the industry. Experience working with annotated data and ML researchers in Safety Human Evaluation and Red Teaming. BS or MS in Computer Science, Mathematics, Physics, or a similar science or technology field and script writing skills for data manipulation are a plus. 10+ years of experience managing complex, cross-functional programs across global teams, with a proven track record of delivering results. Proven ability to communicate complex technical concepts clearly and concisely to both technical and non-technical audiences. Ability to understand and consolidate multiple points of view into an influential recommendation to move projects forward. Exceptional communication and interpersonal skills, with the ability to build rapport and influence partners at all levels. A relentless focus on delivering results and exceeding expectations, taking full ownership of your projects from start to finish. A strategic problem-solver with a passion for continuous improvement and a curiosity about identifying and resolving bottlenecks. Self-motivated and proactive, with the ability to thrive in a fast-paced, ambiguous environment. Comfortable working with sensitive materials including exposure to offensive and controversial content.

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The Mac NPI PM organization role will lead the team within WW Operations and be the primary operations interface to the core product development team and other functional organizations within Apple. As the owner of the product, the NPI PM will ensure the successful launch products towards meeting it's stated cost, quality, schedule, availability and customer experience goals. The NPI PM is responsible for all facets of the project launch which includes: -Leading ramp availability for all product modules with Materials, Quality, Engineering and other internal and external teams. -Ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place at our partners. -Drives responsive supply chains that optimize lowest costs, operational flexibility and high quality. -Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums. -Provides links from the Ops u0026 Engineering Teams to the Factory teams from various development builds through new product introduction, including product hand-off to Sustaining Operations Management. -Ability to travel internationally up to 20-25% Experience working with off-shore manufacturers and traveling to manufacturing sites Strong interpersonal skills and ability to present to management Extraordinary ability to build relationships Clear, consistent communication Use data to drive decisions and be willing to take action Enthusiastic and motivated High level of detail while running several work-streams Technical expertise and prior OEM management experience Master's degree or MBA a plus 8+ years experience in manufacturing, process engineering or product development BS degree in engineering field

At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Our Product Launch Readiness (PLR) team is an integral part of America's (AMR) Operations. We are looking for exceptional candidates with strong leadership capabilities, capable of leading in both strategic and tactical situations, and skilled in managing both vertically and laterally across an organization. The candidate must be capable of developing and utilizing analytical models to evaluate complex data sets, identify trends, and provide actionable insights to drive critical business decisions. The candidate will be responsible for building positive relationships with business partners both within and outside of our organization, demonstrating unyielding ownership and accountability, and using these strengths to influence the direction of the business in the function they support. AMR Operations Readiness Program Managers should be driven, flexible, comfortable with ambiguity, and articulate problem solvers who can multi-task under dynamic timelines to meet product launch objectives, delivering timely solutions for custom requirements across a broad range of capabilities and customized offerings. You should have a strong understanding of both upstream and downstream supply chain processes to effectively manage and optimize the flow of products and information. You will evaluate supply chain risks and implement contingency plans to mitigate consumer impact, including ad-hoc analytical problem solving during unexpected events. You will also identify process improvement/change management opportunities (tools, workstreams, systems) and drive solutions from conception through implementation, developing solutions directly or through partner teams. Experience managing cross-organizational teams to roll out new products, systems, and solutions to market while ensuring complete confidentiality; driving organizational, systems, and people readiness. Own new product/systems/tool launch plans, providing updates on critical checkpoints and elevating risks to business partners and executive team. Present, defend, and influence supply chain capability and technology roadmap to Apple's senior executive leadership and cross-functional stakeholders. Develop/Provide inputs to time dependency models for key milestones, building contingency plans and knowing when to recommend changes and/or when to escalate. Evaluate supply chain risks and implement contingency plans to mitigate consumer impact, including ad-hoc problem solving during unexpected events. Identify process improvement opportunities (tools, workstreams, systems) and drive solutions from conception through implementation. Stitch across a global cross-functional teams throughout the supply chain, both technical and functional, adjusting communication and messaging for intended audience/stakeholders. Demonstrate and explain complex business plans/processes, systems, and/or tools with a focus on the upstream/downstream impact and relationship between multiple functions and/or decisions. Engage with cross-functional stakeholders to gain perspective on scalability, risk, and unique regional differences; drive best practices globally and strengthen harmony among integrations. Develop and utilize analytical models to evaluate complex data sets, identify trends, and provide actionable insights to drive critical business decisions. Drive innovation opportunities within our supply chain aimed towards achieving Apple's Sustainability and eco-friendly goals of Carbon Neutrality throughout our supply chain by 2030 Proficiency in computer science fundamentals, including data structures, algorithms, and software development, enhancing problem-solving capabilities and project efficiency a plus. 5+ years' experience leading execution in the areas of operations, supply chain, program and/or project management Consistent record of leading diverse, complex projects, combined with the ability to execute activities and tasks Excellent communication skills, both written and verbal Strong organizational and collaboration abilities Confidence in managing and navigating ambiguity successfully Demonstrated ability in business process re-engineering with an acute attention to detail and continuous innovation Excellent forward-thinking capabilities, able to see beyond the current state, proactively identifying risks/opportunities Proven experience working optimally in a matrixed and global organization BA/BS Required. Ideally in Supply Chain, Business, Finance, Economics, Marketing, Engineering, Computer Science or Management Information Systems, or relevant field.

We're looking for a highly organized, execution-focused Program Manager to join Hardware Engineering's Operations team and take ownership of high-impact initiatives in our resource management efforts, focused on labor and vendor management. Our mission is to systematically enable and improve HWE's business and operational outcomes. This is an amazing opportunity to work with a passionate team who make a direct impact on Hardware Engineering's ability to operate and develop products efficiently. This role is ideal for someone who thrives in ambiguity, moves fast, and can build strong relationships to collaborate with a variety of partners. In this role, you will design and implement a vendor management and tracking system that enables you and the organization to leverage complex datasets for strategic decision-making. You'll develop scalable systems, streamline and optimize operational processes, and provide data-driven insights to guide key decisions. If you're a strategic, resourceful leader who's passionate about optimizing critical operations and supporting a world-class Hardware Engineering organization, we'd love to hear from you. Master's degree, or equivalent experience 8+ years of program management experience, with 2+ years experience in Labor Planning, Vendor Management, Workforce Planning, or Business Intelligence. Demonstrated understanding of key factors that drive resourcing needs for hardware development programs, and ability to work with engineering teams to bridge technical requirements with operational processes Experience managing partner expectations and fostering strong, productive relationships across internal and external teams. Familiarity with compliance and governance requirements related to vendor management. Experience with process automation, workflow optimization, or tooling to scale vendor operations. Strong analytical experience with a passion for evidence- and data-based decision-making. Proficiency with data visualization and BI tools for analysis and reporting. Bachelor's Degree, or equivalent experience. 5+ years of program management experience, ideally in fast-paced or high-growth environments. Experience in business intelligence (preferred), or in related areas such as labor planning, vendor management, or workforce planning. Strong background in analytics and data-driven problem-solving skills, with a history of leveraging datasets, metrics, and models to inform strategic decisions. Strong analytical skills with a track record of using data to inform decisions. Proven ability to lead enterprise programs, including planning and change management. Ability to break down large, ambiguous initiatives into clear, actionable plans and drive them to execution. Experience in requirements gathering and analytical scoping, performing deep-dive analyses, and delivering clear, insight-rich presentations to senior leaders. Strong communication and influencing skills, with the ability to build relationships, resolve conflicts, and drive alignment across cross-functional teams and leadership. Comfort with ambiguity and change in dynamic, high-growth environments.

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Strategic Operations Program Managers are responsible for ramp readiness, product launch and continuing operations through the 'end of production' of a program(s). You will influence product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and maximum flexibility while stewarding the superior product quality expected of Apple products. A successful Strategic OPM excels in program/ project management; communicates with ease at all levels; is adept at facilitating actions and resolving conflicts; leads through relationships and influence; and displays grace under pressure. Masters in Engineering, Supply Chain, or related field Masters of Business Administration or Engineering Management Strong program management and interpersonal skills Knowledge of business processes and product cost drivers. Experience leading operations or related experience Good people management skills / can drive consensus Detail oriented/ analytical Strong cross-functional teamwork and interpersonal skills Able to define processes and requirements under sometimes ambiguous conditions Uses data to drive decision-making Prioritize and communicate/ negotiate changes to project timeline 3+ years of experience in manufacturing, engineering and supply chain operations. Bachelors Degree in Engineering, Supply Chain, or related field

AppleCare Digital brings the highest standard of quality and innovation to Apple customers around the globe across a broad range of digital experiences. The organization is responsible for support and service experiences that span content, web assets, customer tools and apps, community forums, analytics, SEO, and social media. Join the Digital Product Ops team which leads customer experience improvements for two of Apple's most impactful digital properties - the Apple Support App and the 'Get Support' web app (getsupport.apple.com) which impact millions of customers every day. We help customers describe and solve support problems with digital content and video; we also connect customers with assisted support options like the Genius Bar and phone and chat advisors. At our core, we create experiences that seamlessly help customers use and love their Apple products. The AI/ML Product Ops Program Manager ensures that the machine learning models we use to make our customer experience better are truly useful, accurate, and responsibly integrated into our customer facing platforms and backend systems. In this role, you will develop a solid understanding of the team's existing technical implementations and operational processes, and use that knowledge, alongside data-driven insights and systems thinking, to create informed improvements to our customer experience, product platforms or backend services, for impactful and trustworthy and scalable AI-driven experiences. We are seeking an individual who can work independently and also thrives working on a collaborative team and is ready to roll up their sleeves to get things done. The ideal candidate will need to be well versed in both organizational strategy and technical product capabilities so they can transform customer and business problems into actionable solutions. We are looking for someone who has a vision for the future and is excited about leading and participating in ideation sessions. As the ML Product Operations Program Manager, you will be partnering with the technical product managers, engineers, solution architects, ML analysts, data scientists and others to translate generative AI and ML feature ideas into efficient systems, scalable tools, and delightful customer experiences. MBA a plus Knowledgable in SQL, R/Python Proven success leading programs that span ML and/or digital support channels (chat, self-service) or contact center/IVR systems. Experience building AI-powered support solutions (e.g., virtual agents, chatbots, predictive routing). Understanding of agile and design thinking methodologies Bachelors in Engineering, Computer Science or similar field of study with 8 years of applicable experience, or a Master's degree in a similar field with 6 years of applicable experience 4-6 years of program management experience including program strategy, process definition, planning, execution, risk management, and resource allocation, while managing multiple work streams interdependently Demonstrated data-driven decision-making skills, including experience leading metrics-driven projects or programs Experience with tools like Tableau to measure KPI's (CSAT, customer effort, self service adoption, abandon rate, etc.) Strong understanding of the machine learning development lifecycle (MLOps), including data pipelines, model training, evaluation, deployment, and monitoring, to effectively guide technical discussions. Proficient in applying Agile/Scrum principles to manage dynamic product development cycles, particularly in environments integrating cutting-edge ML technologies, prompt management systems and LLM evaluation Excellent written and verbal communication skills, capable of articulating technical concepts to non-technical audiences. Able to independently draft and present deliverables, recommendations, timelines, status updates and communication strategies to executives Able to lead, partner and drive consensus with product, UX/UI, engineering and other cross functional partners to translate ML capabilities into product features and user experiences Strong understanding of how backend configuration tools and ML model deployment systems are designed and managed. Ability to influence the architecture and usability of these internal tools to ensure they effectively enable agile iteration, robust control, and optimal user experience for ML-powered features.

Do you love taking on big challenges without precedent? Do you possess a deep knowledge of the legal industry and a passion for innovation? As a part of our discovery u0026 operations team, you'll help provide legal support for all our products and businesses. Working for a company that invents entire categories and industries means you'll be challenged to creatively apply your deep operational expertise to rare and often unexplored aspects of the legal industry. We are looking for a Manager to lead our Strategic Programs team, supporting discovery and operations in the legal department. The ideal candidate has significant experience in people management, discovery technology, and operational execution with a demonstrated ability to manage an effective team. This role will define the vision and strategy for the team and oversee a complex portfolio of programs to drive results. As a Manager, Strategic Programs, you will be responsible for overseeing the design and execution of key Discovery programs. This role will develop strategy and define programs that address significant challenges, establish systems to identify improvements, and define success metrics to support the team's mission. You will operate as part of a supportive and fun team of program managers, technical specialists, lawyers, legal specialists and support staff who work closely together to protect Apple's interests. The programs you oversee will enable the Discovery team and our stakeholders to establish and refine policies and procedures, improving operations and allowing the team to scale for the future. Key programs may include: * Discovery technology enablement and optimization * Metrics, reporting and insights * Process and workflow improvement * Vendor management * Financial management * Change management * Incident management Meaningful in-house or equivalent experience and experience managing discovery in litigation and regulatory investigations in a corporate setting Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner Interest in and ability to identify gaps, propose solutions, and take ownership of projects while balancing time, quality, cost, and risk Ability to foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals; shares information and supports others 8+ years of in-house, law firm or vendor discovery experience, including significant experience leading complex discovery projects or program management in litigations and investigations Experience successfully managing a team Experience collaborating with executive-level leadership Strong technology interest and aptitude, including familiarity with common discovery tools, project management tools and database management Excellent operational, communication, analytical, organization, and negotiation skills

Apply share * link Copy link * email Email a friend info_outline XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Washington D.C., DC, USA; Austin, TX, USA; Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA. Minimum qualifications: * Bachelor's degree or equivalent practical experience. * 14 years of experience in compliance, risk management, investigation, auditing, legal, or consulting. * 10 years of experience in a people management, supervision, or team leadership role. * Experience drafting compliance related documentation, controls, and policies. * Experience working with cross-functional teams. Preferred qualifications: * Advanced degree in law, business, compliance, or a related field or equivalent practical experience. * Knowledge of compliance program management principles, risk assessment methodologies, and internal control frameworks. * Ability to develop and execute enterprise-wide/cross-functional projects in a changing, dynamic environment. * Excellent leadership and people management skills, with the ability to influence and collaborate effectively with executive stakeholders and different teams. * Excellent investigative, problem-solving, and decision-making skills. * Excellent communication skills, with the ability to clearly and concisely explain compliance concepts to technical teams and executives. About the job With the widespread impact of AI technologies, the growth and diversification of our products, and the proliferation of new and at times fragmented laws and reporting requirements, are one of the most exciting and testing moments as a company. The newly formed Risk, Compliance and Integrity organization (RCI) brings together critical compliance, assurance, risk and governance functions across Google to help the company meet compliance needs and enable our businesses to innovate. Our goal is to make compliance an engaged advantage for Google by driving scaled, data-driven, and policy-based compliance programs. We manage our operations through risk-based prioritization and governance and consistent and constructive regulator engagement. We are seeking an experienced privacy and security compliance senior manager to lead and elevate our compliance program. In this role, you will understand compliance frameworks, risk assessment, and internal controls, coupled with the ability to collaborate effectively across the organization and influence at all levels with respect to privacy and security areas of law. You will be a tactical thinker with exceptional communication skills and a proven track record of building and managing compliance programs. In addition to a compliance foundation, you will be required to have exceptional program management capabilities. You will have a demonstrated ability to track, report on, and effectively manage compliance initiatives from inception to completion. This includes defining clear objectives, establishing metrics, monitoring progress, and ensuring timely and accurate reporting to stakeholders. The US base salary range for this full-time position is $205,000-$288,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Advise, architect and implement a compliance and risk management program tailored to the organization's specific needs and regulatory environment. Develop a set of clear, quantifiable metrics and key performance indicators (KPIs) to objectively measure and track the program's effectiveness and identify areas for improvement. Prepare and deliver regular reports to executive management. * Lead and coordinate cross-functional program teams, ensuring alignment on program goals, timelines, and successful delivery. * Advocate for programs effectively, communicate program status and impact to executive stakeholders, and ensure alignment on objectives. * Enhance awareness of compliance requirements and best practices, translating insights into actionable recommendations and initiatives. * Conduct in-depth risk assessments, proactively identify potential compliance gaps, and develop and implement mitigation plans.

_corporate_fare_ Google _place_ Washington D.C., DC, USA; Austin, TX, USA; +4 more; +3 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Washington D.C., DC, USA; Austin, TX, USA; Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA** . **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 14 years of experience in compliance, risk management, investigation, auditing, legal, or consulting. + 10 years of experience in a people management, supervision, or team leadership role. + Experience drafting compliance related documentation, controls, and policies. + Experience working with cross-functional teams. **Preferred qualifications:** + Advanced degree in law, business, compliance, or a related field or equivalent practical experience. + Knowledge of compliance program management principles, risk assessment methodologies, and internal control frameworks. + Ability to develop and execute enterprise-wide/cross-functional projects in a changing, dynamic environment. + Excellent leadership and people management skills, with the ability to influence and collaborate effectively with executive stakeholders and different teams. + Excellent investigative, problem-solving, and decision-making skills. + Excellent communication skills, with the ability to clearly and concisely explain compliance concepts to technical teams and executives. **About the job** With the widespread impact of AI technologies, the growth and diversification of our products, and the proliferation of new and at times fragmented laws and reporting requirements, are one of the most exciting and testing moments as a company. The newly formed Risk, Compliance and Integrity organization (RCI) brings together critical compliance, assurance, risk and governance functions across Google to help the company meet compliance needs and enable our businesses to innovate. Our goal is to make compliance an engaged advantage for Google by driving scaled, data-driven, and policy-based compliance programs. We manage our operations through risk-based prioritization and governance and consistent and constructive regulator engagement. We are seeking an experienced privacy and security compliance senior manager to lead and elevate our compliance program. In this role, you will understand compliance frameworks, risk assessment, and internal controls, coupled with the ability to collaborate effectively across the organization and influence at all levels with respect to privacy and security areas of law. You will be a tactical thinker with exceptional communication skills and a proven track record of building and managing compliance programs. In addition to a compliance foundation, you will be required to have exceptional program management capabilities. You will have a demonstrated ability to track, report on, and effectively manage compliance initiatives from inception to completion. This includes defining clear objectives, establishing metrics, monitoring progress, and ensuring timely and accurate reporting to stakeholders. The US base salary range for this full-time position is $205,000-$288,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Advise, architect and implement a compliance and risk management program tailored to the organization's specific needs and regulatory environment. Develop a set of clear, quantifiable metrics and key performance indicators (KPIs) to objectively measure and track the program's effectiveness and identify areas for improvement. Prepare and deliver regular reports to executive management. + Lead and coordinate cross-functional program teams, ensuring alignment on program goals, timelines, and successful delivery. + Advocate for programs effectively, communicate program status and impact to executive stakeholders, and ensure alignment on objectives. + Enhance awareness of compliance requirements and best practices, translating insights into actionable recommendations and initiatives. + Conduct in-depth risk assessments, proactively identify potential compliance gaps, and develop and implement mitigation plans. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. SkillBridge Eligibility Notice This position is offered exclusively through the Department of Defense SkillBridge program and is open only to members who are approved and eligible to participate in SkillBridge. Candidates must be within their approved transition window and able to commit to a full-time apprenticeship period in alignment with program requirements. In order to be considered, you must be SkillBridge eligible. The Fleet Operations Program Manager role at eBay presents an outstanding opportunity to lead enterprise programs that bring structure, governance, and operational rigor to our technology capabilities. This position focuses on driving execution, building scalable operating models, and ensuring that complex, cross-functional initiatives progress seamlessly across the organization. As an essential link between teams, the Program Manager will unite people around common goals, provide clarity in uncertain situations, and keep planning, implementation, and communication aligned. Success in this position demands strong ownership, a preference for action, clear communication, and the skill to simplify complexity into actionable results. Key Responsibilities * Own and drive fleet operations programs supporting technology onboarding, asset lifecycle management, and retirement across eBay's technology ecosystem * Establish and run planning and execution rhythms, including annual planning, quarterly forecasting, operating reviews, and ongoing program tracking * Build, document, and operationalize playbooks, processes, and governance models that enable consistent execution across teams * Foster cross-functional collaboration by working alongside Engineering, Legal, Infosec, Privacy, Third Party Risk, Finance, and Procurement teams * Identify problems early, remove blockers, and keep work moving forward through proactive decision making and follow through * Lead vendor-related operational workflows including onboarding, renewals, customer concerns, and issue resolution, ensuring timely and compliant outcomes * Evaluate initiatives through cost, risk, and impact analysis, prioritize work across competing demands, and surface clear recommendations and tradeoffs * Develop clear, compelling presentations and written materials that tell the program story, support decision making, and align collaborators * Communicate progress, risks, and outcomes effectively to senior leaders, translating operational detail into clear, actionable insight * Continuously improve processes, tools, and operating models to reduce friction and scale fleet operations across the eBay enterprise Minimum Qualifications * Bachelor's degree or equivalent practical experience in business, technology, finance, or a related field * Five or more years of experience in program management, technology operations, or business operations * Demonstrated experience leading complex, cross-functional programs and driving execution in matrixed organizations * Demonstrated ability to move work forward in ambiguous environments with effective analytical thinking * Excellent written and verbal communication skills, including experience crafting and delivering executive-level presentations Preferred Qualifications * Experience working within large-scale technology or engineering organizations * Demonstrated skill in persuading others without direct control and uniting cross-functional groups around common goals * Experience collaborating with Legal, Infosec, Privacy, Procurement, or Risk teams * Familiarity with enterprise planning and workflow tools such as Jira, ServiceNow, Ariba, or similar platforms * Strong storytelling and presentation creation skills, with the ability to transform complex topics into clear narratives The base pay range for this position is expected in the range below: $83,200 - $146,900 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at ***************. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 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