Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay - a company you can be proud to be with.Are you looking for somewhere, where you can shape how the world buys, sells, and gives? Where you'll be supported in challenging convention, taking risks, and innovating? Where you'll be part of a work culture that's been genuinely committed to diversity and inclusion since its founding more than 20 years ago? Where you can just be yourself, do your best work, and have a meaningful impact? If so, we'd love to talk to you!About the team:We are passionate about connecting buyers and sellers around the world and creating opportunities through commerce and technology. Our responsibilities include all aspects of eBay's business in the EMEA region including eBay's operations in major European markets -- UK, Germany, France, Italy, and Spain -- as well as driving growth in emerging markets such as Turkey.Whether you are buying new or used, plain or luxurious, commonplace or rare, trendy or one of a kind, if it exists in the world, it probably is for sale on eBay. Our mission is to be the world's favourite destination for discovering great value and unique selection. We give sellers the platform, solutions, and support they need to grow their businesses and thrive. We measure our success by our customers' success. We employ fantastic people who do important work that has a tangible impact on the lives of individuals all over the world. We aspire to make extraordinary things possible for each other, for our customers, and for you.Job DescriptionFrench Merchant Service Operations (MSO) is dedicated to partnering with our customers to remove barriers and create loyalty to the eBay marketplace through working to understand the needs of seller businesses, taking ownership, and driving seller profitability.You will:Will interact with our top sellers providing a one-stop shop, white glove service experience.Be interacting with customers via phone and email.Need to be well organised and able to research resolutions for our members and provide proper follow up as needed.Have great communication skills as you interact with our top sellers and peers to find resolutions to their challenges in a team environment.Apply judgement when deviating from a standard routine, identify patterns from partial or conflicting information to identify the correct resolution, and act with empowerment when appropriate.Use judgement in coaching our members regarding marketplace policies to ensure an optimal outcome.Express a genuine interest in helping the customer improve their eBay business.Troubleshoot, offer solutions, and provide recommendations for any customer problems related to the eBay platform.Accurately use our systems to get the right solutions and keep track of the customer details. Understand customer priorities and identify key improvement areas.Anticipate the needs of our customers and always act with the customer in mind, providing compassion at all times.Be a customer advocate, waking up thinking about how you are going to satisfy our customer every single day You are:Courteous and professional in your engagement with customers and peersA focused self-starter, driven, motivated, can-do mind set Great at solving problems and flexible in your approach Experienced in dealing with passionate customers Super at managing your time and diligent in your approach to work Flexible, independent, and consistently demonstrate collaboration Experienced with eBay and comfortable speaking to any customer issue Personally experienced with buying and selling on eBay.Fluent in written and verbal English & French, with Spanish an advantage Experienced in high level customer service / Sales support or up-selling (5yrs plus is preferred)eBay Benefitshttps://www.ebaybenefits.com/irl/candidate.html€38,480 Basic SalaryBonus PlanDiscounted Express Bus City Centre - eBay25 days HolidaysEducational AssistanceHealthcare PlanLife AssurancePension PlanDiscounted CanteenSabbatical every 5 years…. plus lots more!eBay CultureBenefits are an essential part of your total compensation for the work you do every day. Whether you're single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn't just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay's Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/#JobsIE#indeed EMEA#LI-EO1
Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible.
For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement
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View our privacy policy and accessibility info$131k-188k yearly est.4d ago
IT Senior Enterprise Architect
Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.$111.9k-169.4k yearly13d ago
Associate Director, US Publisher Partnerships
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes. ABOUT THIS ROLE As a member of the U.S. Publisher Partnerships team, you will hold a multifaceted role that helps determine and execute Audible's strategic initiatives concerning its content partners, including some of the world's biggest publishers. You will work with various departments across the business to assist in the development, execution, and management of our relationships with content partners. Through your business knowledge and negotiation skills, you will work with the team to help design deal structures and drive Audible's growth into the future. ABOUT YOU We're looking for an experienced negotiator with a strong ability to develop and execute new content opportunities. You will have proven decision-making, problem-solving, analytical and quantitative skills with demonstrated ability to manage the business by the numbers. Youre an analytical and creative thinker who can ask the right questions and develop a point of view that will influence decisions and drive Audible's continued success. As a Associate Director, US Publisher Partnerships, you will Identify and investigate new partnership opportunities which support Audible's strategic goals Develop deal structures and evaluate deal economics with constituents across the organization (Finance, Legal, Product, Content, Strategy) Negotiate terms for new distribution and content opportunities Create written reports and presentation materials for executives which communicate financial analysis, strategic perspective, and drive toward a recommendation Prepare projects for internal support and valuation through data collection and preparation of P&Ls and proposed deal terms Perform ad hoc strategic analysis to support executive decision-making Monitor the competitive landscape to identify emerging areas of opportunity and potential risks Engage with Content partners to ensure ongoing relationship development and management Coordinate with key stakeholders within Audible (Legal, Finance, Marketing, PR, Content Services, Business Development, etc.) to draft and process contracts, implement deals, and give exposure to partners via our merchandising and marketing teams Track and communicate deal terms within the organization and act as the first line of enforcement of deal terms if necessary ABOUT AUDIBLE At Audible, we innovate and inspire through the power of voice. Were changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, weve redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and its our people who make Audibles service possible. Were listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a HubHome hybrid workplace model that gives employees flexibility between gathering in a common office space (work from hub) and remote work (work from home). Some teams will work mostly at hub, some mostly at home and others hybrid. For more information, please visit adbl.co/hybrid BASIC QUALIFICATIONS Bachelor's degree 5 years of negotiation experience and relationship management Proven experience in developing consensus and influencing the decision-making process Demonstrated proficiency in developing financial models and analyzing large data sets PREFERRED QUALIFICATIONS J.D., or MBA Excellent written, verbal communication, and presentation skills; ability to express thoughts logically and succinctly Solid organizational and project management skills Experience or interest in digital media and publishing Proven success in content acquisition and/or development at a content, media rights, or digital media department/company Well-versed in current streaming media trends and the evolution of technology distribution platforms Outstanding interpersonal skills and the ability to work effectively with cross-functional teams under competing deadlines Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.$148k-198k yearly est.8d ago
Senior Product Manager, Content Discovery
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Work From Home Customer Service - Trust Teammate - Ireland
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Principal People Technology Analyst
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Work from Home Customer Service Risk Teammate - Ireland
Our dynamic, fast paced environment is constantly evolving and makes eBay an exciting place to work which we hope will truly inspire you! Job DescriptionAt eBay, Customer Experience is a career, not just a job. Basic Salary of 35,360Quarterly Bonus Plan25 days HolidaysEducational AssistanceHealthcare PlanLife AssurancePension Plan3 Months Paid Paternity LeaveSabbatical every 5 years Visit to view all the benefits : eBay Benefits Here at eBay we are passionate about creating the best experiences for our customers. Your journey with eBay will begin with a comprehensive training program on our products, technology and performance targets.$29k-34k yearly est.15d ago
Staff Software Eng C++ - Search Engine
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Bilingual Ger/Engl Design Researcher
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Senior Manager, eBay Live Ops
Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. eBay buyers can view, chat, ask questions, give feedback, vote, and buy online during eBay Live selling. eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. We are currently in beta stage, and have held a number of livestream commerce events with select eBay sellers in the last few months. Whether you're single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay - a company you can be proud to be with. eBay sellers build buyer trust, expand their customer base, and grow repeat business through consistent and engaging live streams on eBay Live. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, We are seeking a Senior Manager to lead our eBay Live Ops team!$144k-216.2k yearly15d ago
Server/Storage Infrastructure Engineer
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eBay Partner Operations Specialist
If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay - a company you can be proud to be with. Additionally the Operations Specialist will also be a key component in the front line team during operational challenges, these individuals will be empowered and action orientated in the support of recovery during times when the operation is challenged.$69k-100k yearly est.6d ago
DOD SkillBridge - Honor Role Program
Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. Founded in 1995 in San Jose, California, eBay Inc is a global ecommerce leader, and one of the world's most recognizable brands. From our roots in online auctions for used goods, today eBay is an ecommerce powerhouse with over 1 billion new and used items available for purchase using both fixed-price and auction formats. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.$144k-216.2k yearly2h ago
Auto Sr. Sales Leader- B2B e-commerce
WHI Solutions, Inc. an eBay Company (www.whisolutions.com) is a global ecommerce leader that connects thousands of buyers and sellers in North America and drives over $5 Billion in transactions annually through its Nexpart B2B ecommerce platform.$133k-180k yearly est.6d ago
Conversational AI Developer
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Amazon Customer Service - Work From Home $16-$35/hr
(APPLY) An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.$34k-39k yearly est.4d ago
Customer Experience Specialist
Thanks for taking the first step in starting your career with eBay, we look forward to reviewing your application. We are looking for people with drive, ideas, and a passion for helping small businesses succeed to help shape the future of eBay.We are passionate about creating the best experiences for our people, customers, and partners! You will be the first point of contact, supporting our customers in the quickest, simplest, and easiest way to deliver extraordinary impact.You will:Provide outstanding empathy, patience, active listening, and adapt to members with low level of tech and/or eBay knowledge Able to drive clarity and ask probing questions to identify the root of the issue. Our customer experience teams support eBay's buyers and sellers across the globe.$19.5 hourly6d ago
Senior Design Lead - Seller Experience
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Performance Marketing Account Manager
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Security Application Developer
Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. Whether you're single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay - a company you can be proud to be with. As a key security resource for eBay, you would tackle challenging situations in a very unique environment. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.$135.2k-205.7k yearly6d ago
