eBay Reviews

Most of the "shady" business practices are from counterfeit sales. PayPal used to do business with Alibaba. In fact, most of my fraud claims were Alibaba purchases because they were selling knock-offs (and still do). Unfortunately, counterfeit sales makes up a large portion of China's GDP so they sort of turn a blind eye to it (at least in my experience). Alibaba would never dispute a claim filed against them, a refund would always be issued immediately. Hell, their account was managed by a senior account manager and no one that wasn't him/her or an executive could touch it (it had so much data, it almost wouldn't load for me). I'm not sure what exactly led to PayPal "parting ways" but it had a lot to do with their business model. As far as people going to jail... I never heard of that happening. I would like to think that some of my Compliance work led to some cases being filed or arrests being made. I investigated and filed reports for everything from simple Chinese counterfeit to major child pornography rings.

My personal area and department is Buyer Protection. It is very misleading to say we are discouraged from using common sense. I know a lot of the time its hard to understand the mindset that we have or deeper reasons on why a decision is made. Of course, we have a policy to follow because we are a business. Every decision we make effects three parties (eBay and its shareholders, buyer, and seller). But our supervisors and management encourage us to do the right thing. But there are limits to that. We can't cover a seller just because they feel they are right for whatever reason and we have nothing to back it up with, etc. The copyright violations isn't my area of expertise, but I am familiar with it. Can you give me a little more information about what you mean on "Design Copyright Violation"?

Overall the attitude towards Donahoe was good. We were more focused on our President. At first it was Scott Thompson who everyone liked but then he went to Yahoo! and turns out he was not such an upstanding person. David Marcus was energetic and made some real positive changes. --- I was selling for extra cash. I sold paracord bracelets and accessories. Every order meant I had to custom weave something. It was time consuming and tiring with larger orders. I am a systems administrator now with a different company. I make much more money but have less time. I gave it up because it wasn't worth it anymore. This was also the time when eBay started changing their selling requirements.