Client Service Representative
Ebix, Inc. job in Johns Creek, GA
The Client Service Representative (CSR) provides clients with world-class customer service through exceptional communication (both verbal and written). The CSR will accurately process insurance documents and client requests utilizing data entry skills.
Duties and Responsibilities:
Typical tasks and assignments include but are not limited to the following:
* Provide exceptional customer service by responding to client requests, via phone and email
* Receive oral/written instructions as to work assignments
* Review/Audit client reports for deficiencies and compliance issues
* Use Microsoft Excel/ Office to review client accounts
* Maintain accuracy and performance standards for data input
* Provide status to clients, vendors, agents/brokers, and update the systems accordingly
* Process insurance documents into the computer software system, within acceptable guidelines for accuracy and timeliness
* Identify and report to the supervisor any systems issues and client-related problems
* Assist in service of inbound/outbound phone calls with clients, vendors, agents/brokers and answer basic questions for compliance of account
Requirements:
* Ability to comprehend insurance policies, cancellations, reinstatements, endorsements, reports, applications, and other insurance-related documents
* Have the confidence to make appropriate decisions to serve their clients
* High school graduate or GED required.
* Customer service experience
Software Developer
Ebix, Inc. job in Johns Creek, GA or remote
We are seeking a talented and motivated Software Developer to join our team. In this role, you will play a crucial part in the development of software solutions that address the needs of our clients. As a Software Developer, you will work closely with business analysts, designers and fellow developers to produce clean, efficient code based on functional specifications. Your expertise will contribute to enhancing our existing products as well as troubleshooting and/or debugging issues. We value creativity and encourage you to think outside the box as you tackle complex challenges and improve user experience. The ideal candidate will possess a strong foundation in high-level, programming languages such as COBOL, C#, and Basic as well as a solid understanding of software development methodologies. You will have the opportunity to work on a variety of projects across different parts of our health insurance and employee benefits management system. At our company, we foster a collaborative environment that is committed to professional growth and continuous learning. If you are looking for a way to gain experience in software development with room for advancement, apply to be a part of our team.
Responsibilities
* Develop and maintain software applications following best practices.
* Collaborate with cross-functional teams to enhance system features.
* Conduct code reviews to ensure high code quality and share constructive feedback.
* Troubleshoot and debug applications to optimize performance and resolve issues.
Requirements
* Bachelor's degree in Computer Science, Software Engineering, or or work equivalent.
* Experience in several high-levelprogramming languages is a plus.
* Knowledge of the health insurance industry is a plus.
* Ability to learn new languages and technologies.
* Excellent communication skills.
* Excellent problem-solving skills and ability to work under pressure.
* Strong communication and collaboration skills to work effectively in a team.
Benefits
* Flexible work hours and remote work options
* Comprehensive health, dental, and vision insurance and 401K with company match
* Generous paid time off and holiday policy
Client Development Partner (JD REQUIRED)
Georgia job
Are you passionate about using AI tools?
Do you enjoy collaborating cross-functionally to deliver on common goals?
About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the Role
LexisNexis is transforming how law firms meet client needs and we're looking for exceptional former AmLaw attorneys who want to be part of that change. The Client Development Partner builds deep relationships with law firm leaders and helps them envision how LexisNexis AI and workflow solutions can advance their most important goals. This is a unique opportunity for someone who has practiced at a leading Am Law firm and understands the pressures of modern legal practice, but is ready to apply that experience in a strategic, outward-facing role that accelerates adoption of cutting-edge AI and workflow solutions across existing LexisNexis customers.
Responsibilities
Partnering with Client Managers to engage large law firm customers in conversations that accelerate their transition to next generation LexisNexis solutions.
Engaging managing partners, practice chairs, and firm executives to understand their priorities and position LexisNexis as a trusted partner in in driving innovation and modernizing firm operations.
Leveraging legal expertise to work directly with attorneys and practice groups to analyze workflows, uncover inefficiencies, and identify how LexisNexis can enhance client outcomes, talent productivity, and firm ROI.
Leading tailored demonstrations and strategic discussions that translate those workflow insights into clear, actionable use cases for LexisNexis AI and workflow tools.
Collaborating with marketing, product, and client success teams to create targeted materials, success stories, and campaigns that showcase the impact of AI and workflow transformation.
Leading firms through adoption of LexisNexis AI and workflow solutions, from stakeholder alignment and purchase decisions to implementation planning and measurable impact.
Requirements
Have a JD with at least 3 years of experience practicing law at a leading AmLaw 100 / Vault 100 firm (preferably in corporate law or litigation).
Have experience establishing credibility with partners and firm C-suite through strong executive presence, legal expertise, and AI fluency.
Demonstrate curiosity and conviction about how AI and legal technology can transform law firm workflows and client delivery.
Deliver persuasive, insight-rich presentations / demos that engage both legal and business audiences.
Collaborate effectively across teams, working closely with sales, marketing, and product to deliver unified client engagement strategies.
Be able to build deep knowledge of legal workflows, use cases, and emerging trends to tailor LexisNexis solutions to client needs.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
U.S. National Base Pay Range: $96,600 - $179,400. Total Target Cash: $148,700 - $276,000. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New York, the pay range is $106,300 - $197,400, the TTC is $163,600 - $303,500. If performed in New York City, the pay range is $111,100 - $206,300, the TTC is $170,900 - $317,300. If performed in Rochester, NY, the pay range is $91,800 - $170,400, the TTC is $141,200 - $262,200. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Auto-ApplyDelivery Specialist
Atlanta, GA job
Job Title
Delivery Specialist
Summary of the role:
We are seeking a Delivery Specialist to join our team in Atlanta. This is a dynamic, customer-facing role focused on supporting clients by customizing solution outputs to meet their unique business needs. The position requires adaptability, problem-solving skills, and the ability to work independently within a collaborative environment.
In This role You'll:
Serve as a primary point of contact for clients, addressing data-related questions and helping them leverage provided solutions to solve business challenges.
Conduct initial investigations into data discrepancies and guide clients on how to resolve issues using available datasets.
Perform regular maintenance and troubleshooting for customized solutions.
Collaborate with internal teams to escalate and resolve complex technical issues.
Adapt to changing requirements and priorities, demonstrating flexibility and resilience in a fast-paced environment.
Work closely with colleagues both locally and remotely, taking direction and contributing to team objectives.
About the Ideal Candidate:
Previous Delivery Specialist, Customer Support, Data Analyst, or Hospitality experience required.
Proven proficiency in Microsoft Excel; advanced skills are highly valued.
Basic knowledge of SQL (ability to run statements; coding expertise not required).
Experience in a customer-facing role, ideally within a technical or analytical context.
Ability to work independently, take initiative, and solve problems with minimal supervision.
Advanced communication skills and a collaborative mindset.
Hospitality industry experience is a significant plus
Willingness to learn new applications and adapt to evolving business needs.
Application process:
The application process takes no longer than 10 minutes!Create your candidate profile, upload your Resume/CV and apply today!
Working at Amadeus, you will find
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.
Amadeus endeavors to make ************************* accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Auto-ApplyEnterprise Account Executive - Tech & Media
Atlanta, GA job
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Applications for this position will be accepted on an ongoing basis.
Job Description
Applications for these positions will be accepted on an ongoing basis
Description
Our Enterprise Business team focuses on working with our most strategic customers and organizations of 10,000+ employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities.
Vertical
This role will be specifically selling into accounts within the Telecommunications, Media, and Technology Industries.
Note: By applying to the Enterprise Account Executive posting, recruiters and hiring managers who support multiple cloud offerings across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the team.
You may be aligned to the following clouds:
* Slack
* NetZero Cloud
* Tableau
* Marketing Cloud
* Service Cloud
* Specialization Cloud
* Digital
Day to Day
Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
* Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
* Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
* Coordinate internal Salesforce resources to meet customer business needs
* Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
* Share Salesforce value proposition for existing and/or new customers
* Drive growth within an existing assigned account
Preferred Qualifications:
* 10 years of full cycle sales experience, at least 5 years in Enterprise Sales
* Management of one large key account
* Ability to strategize with a large extended team
* Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Working at Salesforce
Working at Salesforce isn't all about selling. It's also about learning, and we heavily invest in you with a month-long immersion and onboarding, including: a week-long product bootcamp, mentorship program, weekly coaching and development programs.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune's Change the World list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;
* Health, life insurance, retirement saving plan
* Monthly wellness allowance
* Flexible time off & leave policies
* Parental benefits
* Perks and discounts
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $120,800.00 - $242,950.00 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $132,650.00 - $267,250.00 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ******************************************* to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $120,800 - $242,950 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process.
There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $132,650 - $267,250 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Auto-ApplyData and Business Operations Intern
Atlanta, GA job
**Req number:** R6092 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
As a Data and Business Operations Intern you will be involved in research and analysis, operational documentation, and project assistance for local government agencies.
**Job Description**
We are seeking a **Data and Business Operations Intern** to join our team in collaboration with local government agencies. You will have the opportunity to work with city and county organizations across a variety of resident services. This role is a **full-time remote internship** for summer 2026. **The internship dates are June 1, 2026 to July 31 2026. This internship is a full-time opportunity requiring a commitment of 40 hours per week. Candidates must be available during core business hours (8:30am-5pm) for the entire 9-week duration of the program. Please note that all work must be performed within the United States.** **This position does not offer work authorization sponsorship now or in the future. Candidates requiring sponsorship will not be considered.**
**What** **You'll** **Do**
+ Research and Analysis: Conduct research and perform analyses to address business needs and provide actionable insights, focusing on governmental contexts. This may include research on current trends, regulatory changes, and technological advancements within the government tenant
+ Data Analysis:Utilize data analysis tools and techniques to interpret and present data findings that inform decision-making processes and strategic initiatives
+ Operational Documentation: ** ** Help in developing and organizing documentation that supports operational efficiency and effectiveness in coordination with government agencies
+ Project Assistance: Support ongoing projects by assisting with project documentation, tracking progress, and ensuring timely completion of tasks. Collaborate with team members to ensure project deliverables meet quality standards and client expectations
**What You'll Need**
Required:
+ Currently enrolled in a college degree program with an interest in technology, writing, data analysis, or communications
+ Current Junior status
+ 3.5 GPA or higher
+ High proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
+ Ability to prioritize tasks effectively
+ Strong communication skills
+ High-level problem-solving skills
Preferred:
+ Familiarity with data analysis tools such as Tableau or Power BI
+ Experience or knowledge in project management methodologies
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
The pay range for this position is $20.00 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
\#DNP
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Customer Success Director
Atlanta, GA job
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents.
This CSM Director position will be aligned to the Enterprise Life Sciences (Pharma and Med Tech) customer segment. Involvement may include supporting our Life Sciences customers with their business priorities, aligning Salesforce capabilities to business outcomes, support of key events such as product launches, key technical deployments, platform performance health and issue resolution and industry-specific adoption of our Core Clouds, Agentforce, Data Cloud and Life Sciences Cloud. This will require strong consultative and communication skills in addition to technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
Your Impact
* Uses multi-cloud expertise to effectively orchestrate Signature experience across the most strategic, sophisticated customers
* May act as lead CSM orchestrating CSMs for multi-org, multi-cloud customers (including Global Customers with CSMs in multiple geos)
* Aligns with and leads Business and Technical stakeholders, Account Success team, and internal partners around customer goals ensuring value is delivered through Signature
* Single point of customer accountability building and maintaining strong, trusted relationships
* Drives Customer Success Score metrics for customers; handles Escalations and Red Accounts
Minimum Requirements
* Experienced professional with 9+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture
* Knowledge of Salesforce product and platform features, capabilities, and standard methodologies and a good understanding of enterprise architecture principles
* Strong consultative skills, deep curiosity, and proven results working as a Trusted Advisor to drive business value for customers
* Executive-level interpersonal skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent track record of influence at an executive level
* Ability to facilitate difficult discussions and be adept at handling objections
Preferred Requirements
* Experience with Salesforce Sales, Service, Health Clouds and/or a competing Core or HLS Industry technology.
* Salesforce product certifications are a plus (Agentforce Specialist, Administrator, , Sales Cloud Consultant, Service Cloud Consultant, Data Cloud, Advanced Administrator, Platform App Builder).
* Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
* Experience working with Enterprise-level customers.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $185,500 - $268,900 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ***********************************
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $185,500 - $268,900 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Auto-ApplyDirector, Senior Corporate Counsel - Head of Global Trade
Atlanta, GA job
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Global Affairs Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
In this role, you will lead the Global Trade function at Salesforce, including Sanctions, Export Controls, and Customs compliance. You will set the strategy, manage a team of 4-5 trade counsel and professionals, and oversee the operations of these programs. The position reports to the SVP, Global Ethics & Integrity.
Key responsibilities:
* Develop and execute global trade compliance strategy aligned with Salesforce's business objectives and growth plans
* Establish and maintain relationships with external trade counsel, customs brokers, and regulatory agencies
* Monitor evolving global trade regulations and assess impact on Salesforce operations
* Oversee export control compliance for all Salesforce products, services, and technology transfers
* Manage export licensing processes and coordinate with government agencies (BIS, OFAC, State Department)
* Implement export control policies, procedures, and training programs
* Oversee team running robust screening processes for customers, partners, suppliers, and employees
* Oversee customs compliance for all international shipments and cross-border transactions
* Handle customs audits, inquiries, and dispute resolution processes
* Conduct regular trade compliance risk assessments across global operations
* Develop and maintain trade compliance monitoring and reporting systems
* Provide trade compliance guidance to sales, legal, product, and operations teams
* Develop comprehensive training programs for employees
* Serve as subject matter expert for trade-related aspects of new product launches and market expansions
* Support M&A activities by conducting trade compliance due diligence
* Prepare regular reports for executive leadership and board committees
* Manage government reporting requirements and voluntary disclosure processes
Desired skills and experience:
* JD with at least 8-10+ years in trade compliance work
* Strong preference for in-house work experience; work in the tech sector a plus
* Deep legal and/or regulatory expertise in US Office of Foreign Assets Control (OFAC) sanctions regulations, US Export Administration Regulations, US International Traffic in Arms Regulations, and US customs regulations
* Experience interfacing with government agencies, particularly OFAC and the US Bureau of Industry and Security. Experience with the US Directorate of Defense Trade Controls, US Customs and Border Protection, and the DOJ a plus
* Experience with, or willingness to learn and advise on, non-US sanctions, export control, and customs regimes, particularly in the EU and UK
* Skilled at assessing enterprise-wide trade compliance risk, and designing right-sized risk mitigation strategies
* Experience managing trade compliance processes, such as: export control classification, denied party screening, KYC due diligence, international shipping, deemed export screening, and company system/internal trade controls
* Proven leadership experience, including supervising and mentoring trade compliance professionals with a range of educational backgrounds and skill sets
* Experience advising on compliance tool development for a large enterprise; experience with AI a plus
* Adept at building multi-stakeholder collaboration and enabling a complex set of business teams and operations with compliance solutions
* Skilled at communicating trade compliance risks, opportunities, and needs to senior company leadership across different business functions
* Ability to work in a fast-paced, dynamic business environment
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ***********************************
For Washington D.C based roles, the base salary hiring range for this position is $211,500 to $306,600.
For Illinois based roles, the base salary hiring range for this position is $211,500 to $306,600.
Auto-ApplySenior Manager, Corporate Communications
Atlanta, GA job
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce is hiring an experienced, technical, and creative communications professional to support Slack, the agentic operating system for the Agentic Enterprise.
This isn't just a product comms role; it's a narrative leadership opportunity. You will be responsible for crafting the compelling perception of how Slack brings together humans, agents, apps, and data into the flow of work. We are looking for a passionate storyteller who is comfortable translating complex AI, data, and platform technologies into agenda-setting stories for top-tier media.
The ideal candidate understands the enterprise technology landscape and can build and execute communications activities that advance broader business goals. This person will partner closely with senior executives across business, marketing, and product teams to define strategies and drive results that set Salesforce apart. An audience-first approach and a deep understanding of how AI elevates humans in the flow of work are musts.
Key Responsibilities:
* Lead communications programs for Slack, aligning them with the overarching Salesforce narrative and business objectives.
* Serve as a trusted partner to senior executives and stakeholders across Slack Product, Marketing, and the broader Salesforce organization.
* Land agenda-setting stories that advance our corporate goals. Identify and drive media opportunities that showcase Slack as the agentic OS for the enterprise.
* Translate complex product features (AI, agents, data, workflows) into clear, compelling narratives for external audiences.
* Coordinate complex, high-visibility announcements for Slack, ensuring messaging alignment and maximizing impact.
* Oversee and provide direction to external pr agency, ensuring its efforts are ambitious, aligned with objectives, and deliver measurable results.
Required Skills/Experience:
* 10+ years of experience in communications or public relations, with a strong preference for experience in enterprise technology.
* A deep understanding of AI, data, and platform technologies. You must be able to dive in and become a true subject-matter expert.
* Proven media relations expertise with strong, active relationships in business and tech-focused press.
* Executive presence and the ability to confidently counsel senior leaders, partners, and top-tier reporters.
* Excellent writing and communication skills, with a proven ability to craft executive-level messaging and turn complex concepts into compelling, human-centered stories.
* Strong judgment, high adaptability, and the ability to turn on a dime as strategies and priorities shift. Must be able to build consensus across multiple groups and drive sustained impact.
* No ego, high collaboration-willing to roll up sleeves, take on diverse tasks, and support the broader comms team as needed.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $155,400 - $213,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ***********************************
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $155,400 - $213,800 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Auto-ApplyTerritory Account Executive, Growth Business: Non-Profit
Atlanta, GA job
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Job Description
Territory Account Executive
Account Executive, NGO, Growth Business Segment
About Role:
Core Account Executive quarterbacking each deal and the main point of contact for your customers
Selling the entire Customer 360 Platform across a prospect account set (100% white space)
You will creatively break into net new logos in your assigned territory and introducing them to Salesforce
You will prospect into every line of business
A true hunter, hungry to uncover opportunity and connect it with a value adding solution
You will be a visionary helping prospects craft their digital transformation
You will map account strategies, aligning resources and uncovering which of our products best serve the Prospect's needs
After bringing in the initial deal you'll work to cross-sell/up-sell on accounts for the remainder of the fiscal year
They do this by...
Collaborative selling techniques and partnering with internal resources in order to drive additional value and expertise
Generating pipeline that leads to closed revenue and quota attainment
Selling on value and return on investment vs. technical functionality
Building credibility and trust while influencing buying decisions
Creating demand by uncovering business problems and matching them to our solution
Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level
Preferred Qualifications
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.
Preferred years of experience: 3+ years of full cycle SaaS sales experience,
Strong business development skills with experience prospecting and bringing in new business
Experience selling to the C-suite
Ability to build and deliver presentations to your customers
Ability to orchestrate multiple internal resources and extended team members including: solutions engineers, cloud account executives, and product specific specialists
Our investment in you:
World class enablement and on-demand training - check out Trailhead.com for a sneak peek!
Exposure to executive thought leaders with a passion for living our values
Clear path to promotion with accelerated leadership development programs
Weekly 1:1 coaching with your leadership
Fast Ramp mentorship program
Week-long product bootcamp
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and
be your best
, and our AI agents accelerate your impact so you can
do your best
. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ***********************************
Auto-ApplySenior Electrical Commissioning Engineer (Data Centers)
Atlanta, GA job
CAI seeks DC Services Electrical Commissioning Engineers with a minimum of five to seven years' experience in Data Center Commissioning to support development and execution of all electrical aspects of commissioning projects.
Position Description:This position supports development and execution of all electrical aspects of assigned commissioning projects from initial engagement, design reviews, checklists, safety support, script development, vendor coordination, testing and report development through turn over to the client. The Electrical Commissioning Engineer will support the development of the electrical test schedule, finalize electrical test procedures, review project submittals for consistency with the design intent, basis of design and the owner's project requirements, and maintain project cadence for electrical systems testing and associated Building Automation Systems. The Electrical Commissioning Engineer is to support the planning and execution of commissioning for the electrical infrastructure of the mission critical facility. They will be expected to execute against the project schedule through the coordination of contractors and/or vendors to complete the desired electrical systems testing. CAI DC Electrical Commissioning Engineer will be exposed to cutting edge technologies in the Hyperscale and other spaces. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing data technologies to market. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services.
Responsibilities:Support all aspects of safety for all electrical tests.Support complete commissioning and performance acceptance testing of the electrical infrastructure systems.QA/QC of all electrical test procedures.Provide input and insight to the overall commissioning plan.Develop reports for the electrical commissioning engineers and contribute to a daily report to the Commissioning Project Manager.Attend and be an active participant of customer equipment Factory Witness TestAssist with vendor coordination and management.Perform equipment inspection to ensure build adherence to vendor submittal.Provide test documentation that equipment is delivered, installed, and tested correctly and set to function properly for the customer.Support and perform design specification review, manufacturer submittals, one line drawing sets, and project schedule documentation.QA/QC of electrical equipment installation\startup Execute test scripts to confirm equipment and system operation to design specification.Ensure safe work practices are followed by all on commissioning team and customer site.Engage with customers to ensure a positive experience, goals achievement, and schedule adherence.Provide daily reports for electrical commissioning team status.Conduct facility walk downs, turnover, and punch list reviews.General understanding of LEED specifications and requirements.Look for new opportunities for CAI to provide service and value to customer.Duties may be increased as experience and skill allow.
Requirements include:Position Requirements: Bachelor's degree or equivalent experience Minimum of five to seven years Data Center Commissioning experience.Knowledge of OSHA and NFPA 70E safety requirements.Good written and spoken communication skills.Ability to read and interpret electrical schematics and specifications.Knowledge of data center design concepts.Knowledge and commissioning experience with Electrical Distribution Switchgear, Substations, Uninterruptable Power Supplies (UPS), Automatic Transfer Switches (ATS), Batteries, Emergency Diesel Generators & Load Banks.Knowledge of power quality analysis. Strong experience with Word, Excel and PowerPoint. Ability to effectively write electrical commissioning scripts, daily reports, and final commissioning reports.
Other Requirements: Excellent oral and written English is required Extensive travel may be required (75%) Candidates must have a Passport or the ability to immediately get a Passport.Work under construction site conditions Able to work in the US without sponsorship now or any time in the future.
About CAICAI is a 100% employee-owned company established in 1996, that has grown year over year to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries.
Are You Ready?Our approach is simple; we put the client's interests first, we do not stop until it is right, and we will do whatever it takes to get there.As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:We act with integrity We serve each other We serve society We work for our future
With employee ownership, one person's success is everyone's success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a can-do attitude. That is how we have grown exponentially.
BenefitsOur full-time positions offer competitive compensation and benefits which include: up to 15% retirement contribution, 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.#LI-MV1 #MISSIONCRITICALAverage salary range, not including benefits or compensatory time and possible discretionary bonuses.
CAI Benefits:•Comprehensive Health Insurance coverage•24 days of Paid Time Off•ESOP/401K - 15% Company Contribution (US Only)•Company paid Life Insurance•Company paid Long Term DisabilityWe are an equal opportunity employer; we are proud to employ veterans and promote a diverse culture in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FCO.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior ServiceNow ITOM and ITAM Technical Consultant
Remote or Atlanta, GA job
**Req number:** R6262 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
As a Senior ServiceNow ITOM and ITAM Technical Consultant, you will be responsible for working with clients on ServiceNow engagements.
**Job Description**
We are in need of a **Senior** **ServiceNow ITOM and ITAM Technical Consultant** . This is a **full time, remote** position.
The Senior ServiceNow ITOM and ITAM Technical Consultant will be able to execute some of the duties from each of the technical roles on a ServiceNow team, including: system administrator, quality assurance tester, implementer, and developer. The Senior Technical Consultant has a proven record of supporting first line inbound contacts via incidents and requests. Often managing user and group administrative requests, their responsibilities also include reporting, form changes, dashboard creation and first level problem solving skills. Occasional writing and executing test plans and collaboration with peers and more advanced Technical Consultants, these associates are expected to consistently demonstrate the ability to perform the role without regular need of guidance, coaching, or instruction. A strong desire to expand their ServiceNow knowledge is key for advancement and promotion to additional roles and responsibilities.
**Only work authorizations that will not require sponsorship now or in the future will be considered.**
**What You'll Do**
+ Refine stories
+ Collaborate with business consultants to align technical work with process goals
+ Provide technical oversight and guidance to the implementation team
+ Ensure adherence to ServiceNow platform standards and customer security policies
+ Participate in Agile ceremonies and support sprint deliverables
+ Provide advisory support
+ Troubleshoot issues and support UAT and go-live activities
+ Deliver documentation and support knowledge transfer
+ Partner with the team to resolve UAT findings
+ Strong software development and debug/troubleshooting skills, Advanced ability to research, analyze and recommend improvements to the organization's use of the system
+ Build and deploy UI policies, UI actions, script includes, scheduled jobs, import sets and transform maps
+ Maintain existing and develop additions to the service catalog and related workflows
+ Implement software solutions using ServiceNow tools and best practices
+ Assist in building workflows and writing automated scripts
+ Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
+ Monitor health, usage, and overall compliance of ServiceNow and its integrated applications.
+ Load, manipulate and maintain data between ServiceNow and other systems.
+ ServiceNow ITOM and ITAM Asset Management
+ Lead Workshops, Tech Solutioning, Development, unit testing for: ITOM Discovery and/or Service Mapping and/or ITAM SAM Pro and/or ITAM HAM Pro
+ Demo CMDB Health and Service Map solutions
+ Set up On-premise and SaaS provider integrations to 3rd party asset applications (e.g., MS Office, Adobe Cloud, such as SCCM/InTune/Entra, Tanium, Jamf, etc.)
+ Execute discovery runs that mirror development work to ensure like for like functionality and validate data collection
+ Create and utilize reports and dashboards to demonstrate current and historical usage
+ Assist with configuring content libraries, SCCM/InTune/Entra and Jamf Service Graph Connectors
+ Configure Advanced Shipment Notification (ASN) from a vendor for automatic asset creation
+ Assist with data loads, including stockroom creation
**What You'll Need**
Required:
+ 5+ years experience of ServiceNow technical experience
+ Current Certifications: ServiceNow System Administrator, Certified Implementation Specialist - Discovery, Certified Implementation Specialist - SAM
+ Advanced skill in configuring and supporting ServiceNow including architecture experience
+ Experience implementing ServiceNow Discovery and Service Mapping
+ ServiceNow Custom Reporting, Performance Analytics, and Dashboarding experience
+ Strong ITIL methodology competency
+ Ability to work remotely and largely unsupervised
+ Experience producing and delivering written requirements and creating and maintaining technical documentation
+ Experience producing and executing test scripts and test plans
+ Ability to work on multiple priorities and/or projects simultaneously
+ Effective verbal and written communication skills
+ Strong attention to detail
+ Problem solving ability
+ Strong team player with ability to build positive and collaborative relationships within the organization
+ Willingness to develop professionally and eager to learn
Preferred:
+ Certified Implementation Specialist - Service Mapping
+ Certified Implementation Specialist - HAM Pro
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor
\#LI-JH1
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$150,000 - $175,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Business Consultant
Atlanta, GA job
**Req number:** R6785 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
We are looking for a motivated Business Consultant ready to take us to the next level! If you have experience designing and delivering training programs, and are looking for your next career move, apply now.
**Job Description**
We are looking for a **Business Consultant** to design, update, and deliver training programs for staff. This position will be **full-time contract** and **remote** .
**What You'll Do**
+ Design, update, and deliver training programs for APS investigators, supervisors, and other staff
+ Provide subject matter expertise on the APS case management system (CMS), including creating and updating standard operating procedures
+ Assist with onboarding and continued CMS training for all APS roles
+ Offer expert recommendations for CMS updates in collaboration with the vendor and the Division of Aging
+ Participate in professional development sessions with the National Adult Protective Services Association (NAPSA)
+ Collaborate with the Innovating, Maximizing, and Advancing Geriatric Education (im AGE) program to develop and implement training plans
+ Serve as a subject matter expert for the im AGE program
+ Engage in quality assurance activities and revise training content to address identified needs
+ Provide general subject matter expertise on APS operations beyond training and CMS, as needed
+ Attend and contribute to CMS-related development meetings
+ Deliver training sessions that may require travel, including out-of-state professional development events
**What You'll Need**
Required:
+ Prior experience with FSSA's case management system
+ Experience updating standard operating procedures
+ Experience creating and delivering training materials
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
\#dnp
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$34p/h - $36p/h
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Bilingual (Italian/English) Service Desk Analyst
Atlanta, GA job
**Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
As a bilingual Service Desk Analyst (Italian/English), you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is part-time (20 hours a week).
**Job Description**
We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both English and Italian speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat. This position will be **part-time** and **remote** .
**What You'll Do**
+ Provide General IT end-user support
+ Utilize excellent customer service skills and exceed customers' expectations
+ Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical issues and problems
+ Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other "how-to" questions
+ Properly escalate unresolved issues to the next level of support with strong supporting documentation
+ Following documented processes to resolve customer issues
+ Ensure proper recording, categorization, documentation, and closure of all tickets
+ Analyze the impact and urgency of customer's issues and prioritize appropriately
+ Recommend procedure modifications or improvements
+ Drive positive results in Customer Experience through timely responses and professional interaction
+ Demonstrate self-direction in meeting targets for performance metrics to achieve daily individual work goals and team monthly metrics
+ Preserve and grow your knowledge of Service Desk procedures, products, and services
+ May perform other job duties as directed by Team Lead or Service Delivery Leader
**What You'll Need**
Required:
+ 6-12 months' experience in a Service Desk role and/or technical support role
+ 6-12 months of customer service experience in a professional industry
+ High School Diploma or GED
+ **Bilingual in English and Italian languages (both written and oral)**
+ Strong troubleshooting and documentation skills
+ Excellent customer service skills
+ Strong attention to detail and strong communication skills (both written and oral)
+ Excellent work ethic
+ Problem-solving skills
+ Solution driven
+ **Ability to work weekdays from 7:30am - 11:30am EST**
Preferred:
+ Associate degree preferred in related field.
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards.
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor.
\#LI-AE1
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$18 per hour plus language bonus
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
VP, Strategic Services, Agentforce Supply Chain
Atlanta, GA job
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The VP, Strategic Services, Agentforce Supply Chain is a newly created, highly strategic senior executive role responsible for leading Salesforce Professional Services delivery across a defined portfolio of customers focused on Supply Chain and Manufacturing challenges in the AMER region.
This leader will be a senior executive with a passion for growing world-class, high-performing teams and successfully delivering innovative professional services that leverage Agentic Enterprise capabilities.
Leveraging existing tools and methodologies, as well as innovating new ways of working, the VP helps customers maximize their return on investment (ROI) and time-to-value using Salesforce. You will innovate, improve, and enhance our service and product delivery methodologies, driving more value for our customers while achieving the professional services strategic and financial objectives.
This role requires a unique blend of cross-functional leadership, professional services experience with large-scale digital transformation, and a proven ability to build and scale services capabilities in a rapidly evolving, AI-driven environment.
Key Responsibilities
I. Strategic Vision & Innovation
* Agentic Enterprise Playbook: Define, build, and scale the Agentic Enterprise Implementation Playbook, establishing the methodologies, best practices, and standards for deploying Agentforce and AI-driven solutions within complex customer environments.
* Industry Delivery Framework: Drive organizational capability by establishing, governing, and operationalizing an industry-tailored expertise playbook. This framework must effectively synthesize insights on industry-specific pitfalls, articulate solution patterns, and define value delivery metrics necessary to ensure high-velocity, high-quality professional services across the Agentforce Supply Chain portfolio.
* AI Transformation Content: Own the development of compelling content and narratives necessary to convince C-level buyers and stakeholders that Salesforce possesses the expertise and capabilities required for successful, transformative Supply Chain and Manufacturing projects.
* Innovation & Methodology: Innovate and enhance service and product delivery methodologies to drive greater customer value, faster time-to-value, and more predictable financial performance.
II. Executive Delivery & Stakeholder Management
* C-Level Relationships: Establish, maintain, and expand C-level relationships with key customers in the Supply Chain and Manufacturing sectors, serving as the executive sponsor for the portfolio and ensuring alignment between customer strategy and Salesforce delivery.
* Project & Program Oversight: Provide executive oversight for the planning, execution, and successful delivery of large-scale, complex Salesforce transformation projects, ensuring adherence to scope, timelines, and financial targets.
* Strategic Partner Alignment: Partner closely with the Alliance & Channels team to ensure delivery quality and achieve joint go-to-market (GTM) alignment across the Agentforce Supply Chain portfolio. Serve as the primary subject matter expert (SME) and the executive face of Agentforce for Supply Chain, focusing on partner enablement, delivery governance, and scaling capabilities with strategic System Integrators (SIs).
III. People & Operational Leadership
* Team Leadership & Growth: Lead, mentor, and manage a high-performing team of technical and project management professionals, fostering a high-velocity, highly engaged culture focused on continuous skill development in the areas of AI, Agentic Enterprise, and Supply Chain domain knowledge.
* Commercial Acumen: Manage the portfolio's profit & loss (P&L), ensuring accurate forecasting, consistent revenue delivery, and optimization of resource utilization.
* Risk Management: Proactively identify, assess, and mitigate project and operational risks, ensuring issues are resolved effectively to maintain customer success and delivery integrity.
Required Skills and Qualifications (Baseline Requirements)
* 15+ years of progressive experience in Professional Services, Consulting, or Technology Delivery Leadership, with a significant focus on Enterprise-level transformations.
* Proven executive experience (VP/SVP level) leading Professional Services delivery across a large portfolio or industry segment.
* Demonstrated experience in building, scaling, and managing large professional services teams directly and through 3rd party consultants.
* Track record of successfully selling and delivering solutions at the C-level and translating executive relationships into revenue and expanded partnerships.
* Exceptional leadership, communication, strategic, and analytical skills, with a proven ability to operate effectively in a global, matrixed organization.
* Proven ability to drive innovation in delivery methodologies and service offerings, particularly related to AI, automation, or Agentic Enterprise concepts.
* Strong commercial awareness and ability to manage budgets, forecasts, and P&L effectively.
* Ability to travel as required to meet with key customers and partners.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $262,900 - $420,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $240,400 - $384,600 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ******************************************* to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $240,400 - $384,600 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process.
There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $262,900 - $420,600 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Auto-ApplyRegional Program Manager - IT MSP Staffing
Atlanta, GA job
**Req number:** R6579 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
As the Regional Program Managers, you will drive regional growth and oversee growth initiatives and effective and successful program delivery for MSP Programs within their assigned region. If you have a strong background in MSP program management delivery and business development, and are looking for your next career move, apply now!
**Job Description**
We are looking for a **Regional Program Manager** to drive regional growth, oversee business development and ensuring effective MSP and Contingent Workforce Management program delivery for states within their assigned region. This position will be full-time and remote with up to 30% travel to client sites as strategically necessary.
Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2.
**What You'll Do**
+ Lead business development efforts within the assigned region, identifying new public sector opportunities and expanding existing client relationships
+ Provide comprehensive oversight of program delivery for all public sector accounts within their region, ensuring compliance with contracts and service level agreements
+ Drive operational excellence in program delivery, optimizing processes and resources to meet client demands efficiently
+ Coordinate closely with public sector vertical leads to align regional strategies with broader industry trends and client needs
+ Manage regional Profit and Loss (P&L), ensuring financial targets are met and operational costs are controlled
+ Build and maintain strong relationships with key stakeholders within state governments and public sector agencies
+ Mentor and guide State Account Managers within their region, fostering a high-performance team environment
**What You'll Need**
Required:
+ Bachelor's degree in Business, Public Administration, or a related field
+ At least 8 years of experience in program management, account management, or business development within the staffing industry and with MSP Programs, with a strong focus on public sector and/or large enterprise clients
+ Reside in a western state, preferably Utah, North Dakota or New Mexico
+ Demonstrated success in achieving sales targets and managing complex client programs
+ Strong understanding of public sector procurement processes and contracting
+ Excellent leadership, communication, and negotiation skills
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
\#LI-NA1
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$110,000 - $115,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Financial Analyst
Atlanta, GA job
**Req number:** R6673 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
We are looking for a Financial Analyst ready to take us to the next level! If you have extensive experience involving Financial Reporting, Monthly Analysis, and forecasting and are looking for your next career move, apply now!
**Job Description**
CAI's **Financial Analyst** provides leadership and expertise in operational and financial support for a defined area. Works directly with the EVP (Executive VP), account managers, sales associates, and corporate staff to effectively support that area's needs. Creativity and independent decision making are required. A strong focus on Financial Planning and analysis is a key part of this role. This position will be **full-time** and **remote.**
**What You'll Do**
+ Understand the business so you can lead financial discussions and point out areas of concern/opportunity
+ Foster the team goal of digitizing financial results and metrics, ensure you are promoting the use of the tools being built
+ Prepare monthly analysis of financial reports for operating divisions and cost centers, including trend analysis and spending/revenue patterns
+ Assess monthly financials for discrepancies and error reporting
+ Prepare monthly forecasts for operating divisions and cost centers
+ Prepare ad hoc reports to support management in financial decision making
+ Provide payroll documentation for salary and bonus payouts
+ Prepare financial reports for Return on Investment, and other decision support models
+ Understand the business operations of divisions and cost centers to provide business support
+ Assist divisions and cost centers in creating new project structures to allow associates and subcontractor personnel to report time and expenses
+ Responsible for correct project/customer set up that enables invoicing based off Customer SOW's, reviewing/analyzing RFP's for new project bids - finding costs that could affect profit margins
**What You'll Need**
Required:
+ Bachelor's Degree in Accounting/Finance/Business Administration
+ 2-3+ years of Financial Analysis/Forecasting experience within Corporate Finance/Accounting
+ Experienced with Microsoft Office, especially Microsoft Excel (Pivot Tables)
Preferred:
+ Experience with Workday is highly preferred
+ Strong analytical and problem-solving skills
+ Strong communication and collaboration skills
+ Ability to develop presentations and MS Word documents
+ Ability to understand financial statements
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor
**\#LI-JE1**
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$70,000 - $80,000
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Juris Customer Success Consultant
Homerville, GA job
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Auto-ApplyData Center Services Mechanical Commissioning Engineer
Atlanta, GA job
CAI seeks Mechanical Commissioning Engineers with a minimum of five to seven years' experience in Data Center Commissioning to support development and execution of all mechanical aspects of commissioning projects.
Position Description:This position supports development and execution of all mechanical aspects of assigned commissioning projects from initial engagement, design reviews, checklists, safety support, script development, vendor coordination, testing and report development through turn over to the client. The Mechanical Commissioning Engineer will support the development of the mechanical test schedule, finalize mechanical test procedures, review project submittals for consistency with the design intent, basis of design and the owner's project requirements, and maintain project cadence for the mechanical systems testing and associated Building Automation Systems. The Mechanical Commissioning Engineer is to support the planning and execution of commissioning for the mechanical infrastructure of the mission critical facility. They will be expected to execute against the project schedule through the coordination of contractors and/or vendors to complete the desired mechanical systems testing. CAI DC Mechanical Commissioning Engineer will be exposed to cutting edge technologies in the Hyperscale and other spaces. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing data technologies to market. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services.
Responsibilities:Support and contribute to all aspects of safety for all mechanical tests.Support complete commissioning and performance acceptance testing of the mechanical infrastructure systems.Development of all mechanical test procedures, MOPS, SOO's and checklists.QA/QC of all mechanical test procedures.Provide input and insight to the overall commissioning plan.Develop reports for the mechanical testing and contribute to a daily report to the Commissioning Project Manager.Attend and be an active participant of customer equipment Factory Witness TestAssist with vendor coordination and management.Perform equipment inspection to ensure build adherence to vendor submittal.Provide test documentation that equipment is delivered, installed, and tested correctly and set to function properly for the customer.Support and perform design specification review, manufacturer submittals, one line drawing sets, and project schedule documentation.QA/QC of mechanical equipment installation\startup Execute test scripts to confirm equipment and system operation to design specification.Ensure safe work practices are followed by the commissioning team and customer site.Engage with customers and vendors to ensure positive experience, goals achievement, and schedule adherence.Provide daily status reports for mechanical commissioning team status.Conduct facility walk downs, turnover, and punch list reviews.General understanding of LEED specifications and requirements.Look for new opportunities for CAI to provide service and value to customer.Duties may be increased as experience and skill allow.
Requirements include:Position Requirements: Bachelor's degree or equivalent experience Minimum of five to seven years Data Center Commissioning experience.Knowledge of OSHA safety requirements.Good written and verbal communication skills.Ability to read and interpret mechanical drawings, P&ID's and specifications.Knowledge of mission critical design concepts.Knowledge of various Building Automation/Monitoring Systems (BAS/BMS), Air Handlers, Humidifiers, Variable Refrigerant Flow, Computer Room Air Conditioners/Handlers (CRAC/CRAH), Evaporators, Adiabatic Coolers, Pressure/Temperature/Humidity sensors & Flowmeters.Knowledge of basic thermodynamics and heat transfer and fluid flow.Knowledge of the Test, Adjust and Balance (TAB) process.Knowledge of mechanical trend analysis. Strong experience with Word, Excel and PowerPoint. Can effectively create final products in all three programs.Work under construction site conditions
Other Requirements: Excellent oral and written English is required Extensive travel may be required (75%) Candidates must have a Passport or the ability to immediately get a PassportAble to work in the US without sponsorship now or any time in the future.
About CAICAI is a 100% employee-owned company established in 1996, that has grown year over year to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries.
Are You Ready? Our approach is simple; we put the client's interests first, we do not stop until it is right, and we will do whatever it takes to get there.As owners of CAI, we are committed to living our Foundational Principles, both professionally and personally:We act with integrity We serve each other We serve society We work for our future
With employee ownership, one person's success is everyone's success; we work diligently to accomplish team goals. We place Team Before Self, demonstrate Respect for Others, and possess a can-do attitude. That is how we have grown exponentially.
BenefitsOur full-time positions offer competitive compensation and benefits which include: up to 15% retirement contribution, 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.#LI-MV1 #MISSIONCRITICALWe are an equal opportunity employer; we are proud to employ veterans and promote a diverse culture in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society. This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FCO.
Auto-ApplyData Analyst Intern
Atlanta, GA job
**Req number:** R6105 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
As a Data Analyst Intern, you will work within our technical data analytics team, focusing on analyzing existing customer data. You will have the opportunity to apply your analytical skills to discover patterns and insights that will help drive business strategies and improve customer experiences.
**Job Description**
We are seeking a motivated and detail-oriented **Data Analyst Intern** to join our team and contribute to impactful data analysis projects. This role is a **full-time internship role and is remote** . The internship dates are June 1, 2026 to July 31 2026.
**This internship is a full-time opportunity requiring a commitment of** **40 hours** **per week.** **Candidates must be available during core business hours (8:30 am EST to 5:00 pm EST) for the entire 9-week duration of the program.** **Please note that all work must be performed within the United States.** **This position does not offer work authorization sponsorship now or in the future. Candidates requiring sponsorship will not be considered.**
**What** **You'll** **Do**
+ Assist in collecting, processing, and analyzing large datasets to extract meaningful insights
+ Collaborate with cross-functional teams to understand data requirements and deliver actionable analytics
+ Develop and maintain dashboards and reports to communicate findings to stakeholders
+ Utilize statistical techniques and data analysis tools to identify trends and patterns in customer data
+ Support the team in ad hoc analysis and reporting requests
**What** **You'll** **Need**
Required:
+ Current Junior pursuing a degree in Computer Science or a related field
+ Minimum GPA of 3.5 or higher
+ Strong analytical skills and experience with data patterns and trends
+ Excellent critical thinking and problem-solving abilities
+ Familiarity with data analytics tools and techniques
+ Passion for working with data and a keen interest in customer data analysis
Preferred:
+ Understanding data engineering, data warehousing, and ETL processes
+ Familiarity with Python, Java, or Scala
+ Familiarity with Azure data storage
+ Exposure to data storage technologies such as SQL databases, NoSQL databases, and data lakes.
+ Familiarity with cloud platforms (AWS or Azure,) and related data services
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
The pay for this position is $20 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
\#DNP
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role will include medical coverage as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.