EBSCO Industries jobs

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity As a Senior ML Ops Engineer 1, you will play a key role in designing, building, and maintaining production-grade machine learning (ML) pipelines and infrastructure within our AWS-based data lakehouse ecosystem. Working alongside data engineers, data scientists, and DevSecOps teams, you will operationalize ML models and ensure the reliability, security, and scalability of the ML lifecycle-from data ingestion through training, deployment, and monitoring. You will help shape the ML Ops framework, contribute to automation that accelerates delivery, and ensure alignment with established platform Non-Functional Requirements (NFRs). This is a highly collaborative, hands-on engineering role requiring a deep understanding of AWS services, automation, and ML workflow orchestration. This position is remote and operates within a distributed agile environment. What You'll Do Design, build, and maintain ML Ops pipelines supporting model training, validation, and deployment across AWS environments. Implement automation for model packaging, testing, deployment, and monitoring using CI/CD best practices. Collaborate with data engineers and data scientists to operationalize ML workloads within the data lakehouse ecosystem. Develop and maintain integrations between data ingestion, feature stores, and model repositories. Apply infrastructure-as-code (Terraform, AWS CDK, CloudFormation) to automate ML pipeline infrastructure. Implement and manage model versioning, reproducibility, and lineage tracking using tools such as MLflow or SageMaker Model Registry. Define and automate monitoring, alerting, and retraining strategies for deployed models. Ensure all ML infrastructure and pipelines meet enterprise security, compliance, and governance standards. Participate in code reviews, knowledge sharing, and continuous improvement of ML Ops practices. Mentor junior engineers and contribute to documentation, standards, and best practices for ML Ops across teams. Your Team: This role is part of the Data & AI organization, focusing on the operationalization of ML models and pipelines within AWS. Areas of specialty include: ML pipeline automation and orchestration Model versioning, governance, and observability Feature store integration and reproducibility Secure, compliant, and scalable ML infrastructure Continuous improvement of ML lifecycle automation About You Bachelor's Degree in Computer Science, Data Engineering, or a related technical field or equivalent experience. 4+ years of professional experience in software, data, or ML engineering. 2+ years of direct experience implementing and maintaining ML pipelines in production. Strong proficiency in Python and familiarity with ML frameworks such as PyTorch, TensorFlow, or Scikit-learn. Hands-on experience with AWS services (SageMaker, Step Functions, Lambda, ECR, S3, Glue, IAM). Solid understanding of CI/CD, containerization (Docker) Experience with building CI/CD pipelines (Jenkins, Github Actions, etc.). Experience with infrastructure-as-code and automation (Terraform, AWS CDK, or CloudFormation). Strong understanding of data pipelines, ETL/ELT concepts, and feature engineering in a lakehouse environment. Proven ability to apply software engineering practices to machine learning workflows. Strong communication and collaboration skills across multidisciplinary teams. What sets you apart: Experience with feature stores, data catalogs, and metadata management. Familiarity with model governance and compliance frameworks. Experience with model monitoring and drift detection tools (CloudWatch, or custom solutions). Understanding of data lakehouse technologies such as Apache Iceberg or Delta Lake. Contributions to open-source ML Ops or DevOps tooling. Experience in Agile development environments and cross-functional collaboration. Pay Range USD $120,120.00 - USD $171,600.00 /Yr.

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations. The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff. Ensure department is functioning within all local, state and federal laws. Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies. Communicates using two-way radio and telephones. Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports. Attends and represents the department or its officers at court hearings. Maintains contact with supervisory staff to coordinate department activities. Ensures availability by radio or phone for consultation on major incidents and / or emergencies. Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy. Operates a company vehicle in accordance with departmental policy and procedure. Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Oversees scheduling, interviewing, hiring, and recruiting of all department personnel. Organizes, designs, updates and delivers all departmental trainings. Keep up to date and accurate records of trainings for all departmental personnel. Assist in preparing annual budget and monitors compliance. Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval. Research, organize and execute departmental purchases as approved by the Manager of Security. Research, write and revise the Department Manual of Policies and Procedures. Recommend, assist, and lead in employee discipline procedures. Coordinate, approve and maintain daily paperwork and packets. Review and approve reports prepared by subordinate officers. Conduct periodic performance evaluations on appointed personnel. Leverage all available tools and technology to their fullest potential in support of loss prevention efforts. Develop and manage an internal auditing team. Monitors emerging trends in risk assessment and loss prevention. Implements innovative strategies to safeguard assets and operations and anticipates future challenges. Qualifications: Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management. 1 - 4 Years related experience Law Enforcement. At least 21 years of age. Possess a valid driver's license. Possess or have the ability to obtain NC and SC armed Security Officer certification. Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer. Must be able to obtain a certificate in non-confrontational investigative interviewing techniques. Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback. Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies. Must possess a working knowledge of Criminal Law. Required to read, comprehend and speak English language. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.

Responsibilities: Serves as the initial contact and liaison for intake and assessment of employee complaints Handles routine labor relations inquiries related to policies, procedures and refers complex matters to appropriate management staff Assists with the development of employee relations practices necessary to establish a proactive, positive employer-employee relationship. Promotes a high level of employee engagement by partnering with leadership to identify long-term/ongoing performance issues Conducts initial interviews and gathers information for employee relations matters such as, work complaints, harassment allegations, or other concerns; informs appropriate HR staff when additional investigation is required Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations and human resources Performs other duties as assigned Requirements: Bilingual Spanish Required Excellent verbal and written communication skills Excellent interpersonal, negotiation and conflict resolution skills Ability to handle sensitive information with confidentiality Excellent time management skills with the proven ability to meet deadlines Strong analytical and problem-solving skills Valid driver's license required Willing to travel to sites when needed

The Merchandise Manager is responsible for daily oversight and management of the park's Merchandise operations, including vision and strategies that result in profitability growth, safety requirements, world-class Guest service, and associate development and engagement. This position is a hands-on leader that directs the daily operations and leads the Area Manager team to achieve associate, guest and financial goals. All of this will be done in a manner consistent with the mission, values, operating philosophies and standards of Carowinds. Responsibilities: Leads, trains, and develops direct reports through consistent coaching and feedback while driving productivity and morale of the team. Holds self and others accountable to high performance standards. Foster adaptability within assigned work group. Lead by example in an ever-changing climate, be open and set the example for willingness to new ideas and opportunities. Embrace and positively communicate change. Ensures that Retail-related competencies are in place, executed and managed effectively and consistently across the operation. Examples of competencies include, but are not limited to, Retail execution, brand delivery, general safety, budgeting, inventory management and replenishment, expense control, loss prevention, guest experience, speed of service, staffing, and training/development, etc. Partners with local and corporate counterparts in the development of strategy. Work with Merchandise support partners and Product Developers and Planners to proactively create, implement, and manage strategies that ensure effective product flow and stock levels to minimize stock loss and maximize sales, and make location plan adjustments as needed. Establishes and implements the visual merchandising plan for all merchandise locations, drives creative solutions to deliver unique shopping environments and compelling store displays / windows that entice the guest. Understands and drives appropriate metrics to assess business performance - Sales, Per Cap, ADT, Forecast, Budget (sales and KPIs) and Controllable Expenses (operating supplies, shrink and payroll). Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the merchandise business by park/location. Ensure the continual adherence of a safety culture throughout the Merchandise team that includes an established safety plan, and compliance with all state, federal, local and company rules and regulations. Receives and responds to guest inquiries, concerns, and complaints; takes corrective action as needed to maintain excellent guest service and integrity of park policies. Participates in the Manager on duty rotation. Maintain financial, operational, and quantitative responsibilities for an assigned role / business category. This may include, but not be limited to Merchandise, Games, Managing of Revenue Partners, Photo, Service/Rentals, Warehousing, Merchandising, or any combination of disciplines. As required, have confidence and ability to work autonomously to meet department goals and objectives while keeping Senior Leader apprised of progress, concerns, and/or needs. Qualifications: Bachelor's Degree, focus in Business, marketing, merchandising preferred. At least 6-8 years of prior work experience working in merchandise/retail industry. At least 3-5 years of prior experience leading and supervising a large team. Ability to work in a fast paced environment, easily shift from strategic to tactical work, creative thinker, ability to work across decisions to achieve common goals, guest and associate focused. Strong presentation skills. At least 5% of travel required for position. Ability to work nights, weekends, and holiday based on business needs.

Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom). Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Create and manage detailed logs of incidents and requests, identifying trends. Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems. Building and deploying PCs and laptops.

Job Title: Small Cell Engineer Travel: Local travel to Irvine, CA area as needed (approximately once per quarter) Expenses Covered: Cell phone, internet, and mileage reimbursement for approved travel Position Overview The Small Cell Engineer is responsible for owning and executing the A&E (Architecture & Engineering) drawing milestones for Small Cell deployments across multiple customer projects. This role ensures accurate, timely, and policy-compliant production of construction drawings for new builds, modifications, and collocations within the public right-of-way (ROW). The Engineer serves as the primary technical liaison between A&E vendors, carriers, project management, real estate, utilities, and internal stakeholders to ensure all deliverables meet standards, regulatory requirements, and customer expectations. Key Responsibilities A&E Drawing & Design Management Own the “Obtain Construction Drawings (CDs)” milestone, ensuring accurate forecasting and actualization within PMT/CRM systems. Coordinate and expedite production of A&E drawings, including: Pricing and contracting with A&E vendors Reviewing and quality-controlling initial drawings Managing revisions, redlines, and change orders Ensuring final construction drawings align with approved designs Validate consistency between drawings, structural analyses, and entitlement applications (equipment type, quantities, and configurations). Ensure CAD site plans used as lease exhibits are accurate and current. Validate tower owner requirements and provide redlines where necessary. Zoning, ROW & Utility Coordination Request, manage, and quality-control zoning drawings and required documentation. Ensure compliance with Public ROW standards, local municipality requirements, and utility guidelines. Evaluate ground space requirements for new collocations and ensure CAD drawings reflect accurate layouts. Coordinate utility applications, AC power requirements, and GO95 compliance. Facilitate A&E site walks and utility coordination as required. Project & Stakeholder Coordination Proactively communicate risks, issues, or changes impacting project schedules or costs to: District Manager Lead Project Manager Customers and carrier representatives Participate in internal and external deployment meetings as directed. Coordinate resolution of design constraints, including: Limited lease entitlements Additional ground space needs Easements and access challenges Communicate and coordinate across Engineering, Real Estate, Construction, Operations, and Provisioning teams. Financial & Vendor Management Create requisitions and obtain purchase order approvals for A&E vendors. Ensure all A&E services, including out-of-scope reimbursables, are billed to customers per the agreed scope of work. Review, approve, and process all vendor invoices. Submit required change management notifications in compliance with field activity policies. Documentation, Closeout & Reporting Upload and distribute deliverables to carrier and databases. Provide Operations/Provisioning with final Design Layout Reports (DLRs) and test shots for project closeout. Complete all closeout tasks in CRM systems. Maintain accurate records for audits, compliance, and customer reporting. Education & Certifications Bachelor's Degree in Engineering, Construction Management, Telecommunications, or a related field OR equivalent relevant work experience Experience & Minimum Requirements 1-3 years of A&E drawing coordination and/or telecommunications construction experience Demonstrated experience with: Small Cell Engineering and Small Cell Builds Public Right-of-Way (ROW) projects GO95 and AC Power systems Utility applications and coordination

Maintenance & Refrigeration Lead Pay: $80,000 - $115,000 + Bonus + 5K Sign-on The Maintenance & Refrigeration Lead is a critical leadership role responsible for overseeing the Maintenance and Refrigeration teams to ensure the safe and efficient operation of all utilities and production equipment across the facility. This includes systems such as refrigeration (preferably ammonia), cogeneration, boilers, compressed air, and water. The Lead is accountable for daily maintenance scheduling, troubleshooting, safety oversight, team leadership, and coordination of both corrective and preventative maintenance. This role also serves as a hands-on technical expert and liaison between maintenance and production operations. What You Will Do: Team Leadership & Oversight Supervise refrigeration mechanics, coil cleaners, cogen operators, and maintenance technicians. Lead passdown meetings and ensure alignment across shifts. Assign, coordinate, and follow up on daily work schedules and emergency repairs. Monitor team compliance with lunch/breaks and shift safety procedures. Support evaluations and development plans for maintenance team members. Reallocate technicians as needed to meet changing priorities. Maintenance & Utilities Operations Perform and assign preventive and corrective maintenance on all utilities systems: refrigeration, steam, water, air compressors, and cogeneration equipment. Diagnose mechanical and electrical issues, troubleshoot systems, and execute repairs or upgrades. Ensure uptime of critical equipment by implementing lifecycle management best practices. Pull and report data for regulatory agencies (e.g., SCAQMD). Maintain wrench time at 95% or above; ensure accurate and timely entry in CMMS. Planning, Scheduling & Documentation Work with planners to scope, kit, and assign work orders. Prioritize safety and regulatory compliance tasks. Manage parts procurement, quotes, and inventory tracking. Support planning calendars and ensure labor and parts readiness for future jobs. Review and verify work orders for completeness, accuracy, and timeliness. Ensure full utilization of CMMS systems for maintenance tracking and metrics reporting. Facilities & General Maintenance Support facility services and minor building moves or repairs. Assign and coordinate vendor or contractor work for high-complexity tasks. Perform general building upkeep: electrical, plumbing, pneumatic, machining. Assist with inspections and internal/external audits. Safety, Compliance & Training Enforce GMP, PPE, HACCP, sanitation, and plant safety protocols. Conduct lock-out/tag-out procedures and routine safety inspections. Train and develop technicians to support food safety and OSHA compliance. Ensure all personnel complete required technical and safety training. Minimum Qualifications: High school diploma or GED Physically able to lift 40 pounds repeatedly +10 years of refrigeration maintenance experience (preferably ammonia-based) Strong understanding of utilities equipment including cogen systems Experience with team leadership and technical supervision Willingness to work overtime and weekends as required

Octave Bioscience About the Company - Octave Bioscience is developing a suite of novel measurement tools that feed into structured analytical data models aimed at improving care management decisions to create better patient outcomes at lower costs. We are focusing our efforts on neurodegenerative disease, starting with multiple sclerosis (MS), to bring direct, positive impact to people's lives. We have a CAP Accredited Laboratory and have developed a hybrid immunoassay-qPCR test for deployment as a Laboratory Developed Test. About the Role - The Clinical Laboratory Assistant (CLA) will be responsible for supporting Clinical Laboratory Scientists and Lab Management in the daily operations of Octave's Clinical Lab. Primary duties will consist of sample receipt and accessioning into LIMS, data entry, customer service activities, prepping blood samples for analysis, performing maintenance on equipment, general laboratory and administrative tasks and complying with all applicable local, state, and federal laboratory requirements. The work requires keeping meticulous and organized records, excellent attention to detail, effective written and verbal communication skills, the ability to multitask and be flexible with schedules, and working both independently and in a team environment to deliver high quality results in the most efficient manner. Schedule: This position will follows a Tuesday-Saturday work week to align with laboratory operations. Responsibilities Receiving and accessioning samples. Data entry and quality check of patient and sample information in the laboratory information management system (LIMS). Prepare and aliquot samples for testing. Archiving and retrieving samples. Maintain sufficient inventory of material, supplies and equipment in the laboratory for performance of duties. Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications. Post-accessioning quality checks of data entry and received documents. Performing a variety of laboratory and administrative tasks to support the clinical laboratory staff in the CAP Accredited Octave Bioscience laboratory. Performing laboratory duties under direct and constant supervision of a licensed CLS or the General Supervisor and/or designee, who provides specific instruction regarding how tasks are to be completed and defines the steps to be performed. Perform routine laboratory maintenance tasks and setting up consumables in preparation for laboratory testing. Create sample batches, print labels and label tubes and plates. Participate in materials management activities including inventory tracking, ordering, receiving, unpacking, documentation and labeling of consumables and reagents, and stocking work areas. Following established protocols and identifying issues that may affect assigned duties, correcting problems or escalating them as needed to a Clinical Laboratory Scientist, Clinical Laboratory Supervisors, or the Lab Director. Comply with all local, state, and federal laws and regulations governing clinical laboratory operations including maintaining confidentiality of personal health information (PHI). Write and revise standard operating procedures, as needed. Work closely with the CLS's and Accessioning Teams and Reagent Manufacturing team to provide consistent and ongoing support to the entire service department. Identify process improvement opportunities and report to laboratory management. Perform other duties as assigned. Qualifications - Bachelor of Arts or Science in Biomedical Laboratory Science, Clinical Science, or related field preferred. Laboratory Experience: 2 years (Preferred) including but not limited to customer service, specimen processing, and laboratory assisting in a hospital or reference laboratory setting. Experience with accurate data entry of sensitive information in a mid to high throughput setting. Dedicated to making a difference. Great communicator with great written and verbal fluency in English. Detailed oriented with an appetite to drive tasks to completion. Ability to work well in a rapid-pace startup environment. Ability to work well in a group. Ability to work independently, with minimal supervision. Required Skills Demonstrated proficiency in computer skills, such as word processing, data analysis and laboratory information systems (LIMS). Excellent verbal and written communication skills. Strong understanding of and adherence to good laboratory practices and regulatory compliance. Ability to provide timely feedback to laboratory management on process improvements to ensure accuracy and efficiency. Preferred Skills Experience with laboratory information management systems (LIMS). Knowledge of regulatory compliance in laboratory settings. Salary range $70,000 to $85,000 annually + Bonus + Equity + Benefits. The successful candidate's starting base salary will be determined based on experience, qualifications, work location and market conditions.

Apply now: Sr. IT Business Analyst, location is Hybrid. The start date is ASAP for this 12-month contract position. Job Title: Sr. IT Business Analyst Start Date Is: ASAP Duration: 12 months (contract) Compensation Range: $69-$83/hr Job Description: Lead the analysis, design, and integration of enterprise IT systems, aligning technical solutions with business needs across capital projects and infrastructure. Day-to-Day Responsibilities: Gather and document business, functional, and technical requirements Analyze systems, infrastructure, and workflows for improvement opportunities Translate needs into user stories, use cases, and technical specifications Lead system integration efforts involving APIs, middleware, and data exchanges Collaborate with infrastructure, security, and architecture teams Facilitate design sessions and document systems/process diagrams Support QA/UAT with test case development and end-to-end validation Participate in vendor evaluations and system implementation planning Monitor post-launch performance and continuous improvement efforts Mentor junior analysts and support standardization of BA tools and frameworks Requirements: Must-Haves: Bachelor's degree in Information Systems, Computer Science, Business, or related 5+ years as an IT Business Analyst in enterprise environments Experience with API integrations and system interoperability Knowledge of IT infrastructure: networks, servers, cloud, and security Skilled in JIRA, Confluence, Visio, Lucidchart, and MS Office Strong analytical, documentation, and stakeholder communication skills Salesforce Experience Nice-to-Haves: Master's degree or MBA Certifications: CBAP, PMI-PBA, ITIL, TOGAF Familiarity with SQL, Power BI, or Tableau Exposure to Azure, AWS, or DevOps methodologies Benefits: This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility

Job Responsibilities: Analyze large financial datasets to extract insights and support business decisions. Develop, implement, and evaluate machine learning models and algorithms tailored to banking and finance use cases (e.g., risk modeling, fraud detection, customer segmentation). Apply and fine-tune large language models (LLMs) for tasks such as document analysis, customer communication, and regulatory compliance. Collaborate with cross-functional teams to understand business requirements and deliver data-driven solutions. Communicate findings and recommendations through reports, dashboards, and presentations. Work with data engineers to ensure data quality and pipeline reliability.

Reports To: VP, Corporate Responsibility, Safety & Quality Department: Food Safety & Quality The Director of Manufacturing Food Safety & Quality is responsible for leading all food safety and quality programs across a multi-site manufacturing network. This role ensures consistent execution of standards, regulatory compliance, operational readiness, and preventive controls within each facility. With direct oversight of Plant Food Safety & Quality Managers, the Director drives continuous improvement, strengthens raw material quality alignment, enhances detection and prevention systems, and fosters a high-performing food safety and quality culture. This leader is accountable for delivering consistent performance across all sites, proactively identifying risks, analyzing trends, and ensuring timely communication with customers, regulators, and internal stakeholders. The Director is responsible for codifying best practices, aligning processes across facilities, and ensuring that learnings, corrective actions, and preventive activities flow seamlessly across the network. As a key member of the Food Safety & Quality leadership team, this role collaborates closely with Site Directors, Operations, Supply Chain, R&D, and peer FSQ Directors to deliver unified, reliable, and predictable manufacturing performance. The position also represents the organization in customer engagements, audits, and industry forums, and participates in crisis management and incident response activities. Primary Responsibilities Provide strategic leadership for all manufacturing FSQ programs, ensuring consistent, reliable execution across multiple production sites. Lead, mentor, and develop Plant FSQ Managers to strengthen capability, accountability, and technical expertise across the network. Drive standardization of quality processes, raw material criteria, defect frameworks, escalation protocols, and preventive controls across all manufacturing locations. Conduct proactive trend analysis to identify emerging risks and drive timely corrective or preventive actions. Strengthen detection and monitoring systems to reduce defects, foreign materials, microbiological risks, and product variability. Integrate food safety into daily operations and long-term operational strategies in partnership with Site Directors and Operations leadership. Lead root cause investigations, enterprise CAPA programs, and cross-functional improvement initiatives with clear follow-through. Ensure accurate, timely communication to customers regarding FSQ performance, CAPAs, trend data, and preventive measures. Maintain regulatory compliance across all plants, including FSMA, GFSI, GMPs, HACCP, GAP, and customer-specific requirements. Build and sustain an FSQ culture that reinforces ownership, accountability, and proactive risk mitigation. Codify and share best practices across sites to accelerate improvements and raise system maturity. Represent the organization in customer meetings, audits, and industry events. Support crisis and incident management activities, ensuring rapid escalation, investigation, and resolution. Qualifications 10+ years of FSQ leadership experience in fresh-cut, produce, food manufacturing, or multi-site operations. Bachelor's degree in Food Science, Microbiology, or related field; advanced degree preferred. Strong knowledge of GMPs, HACCP, FSMA, GAP, and GFSI requirements. Proven experience leading multi-site teams and building high-performing FSQ organizations. Demonstrated ability to analyze data, identify trends, and implement preventive strategies. Strong communication skills with experience interacting directly with customers and regulatory bodies. Demonstrated success driving standardization, best practice replication, and cultural transformation across multiple manufacturing sites. Essential Job Functions Ability to climb stairs Ability to lift up to 25 lbs Ability to sit at a workstation for extended periods

Our client, a leading private label apparel company, is seeking an Assistant Designer to support the Girls (Kids) Design Team. This role is ideal for someone with 1-3 years of experience who is eager to grow their skills while working with major mass retailers such as Target and Walmart. The right candidate is organized, detail-oriented, and able to thrive in a fast-paced, high-volume design environment. What You'll Do Complete all sample requests for assigned accounts, ensuring deadlines are consistently met. Execute and monitor all send outs, ensuring accuracy and timely follow-through. Check in, track, and code all incoming fabrics and trims for proper identification and organization. Communicate daily with import factories to support development needs, track progress, and resolve issues. Coordinate priorities with the Designer and flag any outstanding issues that may impact timelines. Support overall design room operations, ensuring materials and samples are organized and accessible. Daily Responsibilities Process CADs as needed for design development and retailer submissions. Recolor prints and artwork per direction or retailer feedback. Send out screens and fabrics for printing, monitoring all related steps. Send fabrics and trims to dye houses and track outcomes. Maintain organization of all trims, fabrics, codes, and sample materials. Assist the team with various day-to-day design tasks as needed to keep the development process running smoothly. This role is onsite 5 days in Downtown LA.

Schedule: Hybrid schedule: Tuesday, Wednesday, Thursday in-office Monday and Friday remote Training period may require 5 days per week in-office Schedule assigned upon selection Position Summary The Credit & Collections Analyst serves as the primary point of contact for credit, collections, customer service, and cash application activities for an assigned portfolio of customers. This role is responsible for managing customer accounts in a professional and customer-focused manner while supporting the organization's cash collection and Days Sales Outstanding (DSO) goals. This position operates in a high-volume environment and is best suited for candidates with experience in similar fast-paced, complex portfolios. The role focuses heavily on dispute resolution and account research, particularly for Fortune 500 customer accounts, and is not a front-end collections role. The Credit & Collections Analyst reports directly to the Supervisor of Credit and Collections and works closely with cross-functional teams including Treasury, Customer Service, Sales, and Accounting. Key Responsibilities Credit & Collections Management Manage collection activities for an assigned portfolio, ensuring consistent and timely follow-up on delinquent accounts. Adhere to company policies and standards of responsible collection practices. Proactively identify payment issues and work collaboratively with customers to resolve them. Negotiate payment commitments and effectively address customer objections to secure resolution. Dispute Resolution & Account Research Handle dispute resolution for Fortune 500 customer accounts, including investigating and researching claims, deductions, and disputes. Analyze invoice discrepancies, contract terms, pricing, and billing accuracy to determine dispute validity. Partner with internal stakeholders to resolve disputes quickly and accurately. Demonstrate the ability to resolve issues with limited information by taking initiative and conducting thorough research. Customer Service & Communication Serve as a primary customer contact for credit and collections inquiries. Respond to customer email and phone inquiries within a 24-hour turnaround time. Maintain a professional, positive, and customer-focused demeanor at all times. Clearly communicate issues, root causes, and proposed solutions to both customers and internal teams. Cash Application & Reporting Perform cash application and account adjustments as provided by Treasury backup. Ensure accurate posting and reconciliation of payments and adjustments. Provide daily updates and feedback on unresolved issues and delinquent accounts. Analysis & Projects Analyze customer invoices to confirm compliance with contract terms and conditions. Complete ad hoc projects and reporting requests as assigned by management. Manage competing priorities under tight deadlines in a high-volume environment. Required Knowledge & Skills Strong understanding of billing, credit, and collections process cycles. Proven experience in dispute resolution for Fortune 500 customer accounts. Excellent written and verbal communication skills. Strong negotiation skills with the ability to gain customer commitment to pay. Ability to work effectively under pressure while multitasking and meeting deadlines. Experience working in a matrix organization and collaborating across departments. High attention to detail with strong analytical and problem-solving abilities. Technical Requirements Intermediate to Advanced Excel proficiency (Required) Candidates must complete an Advanced Excel Assessment Assessment must be attached to the candidate profile with the resume Excel score must be clearly listed at the top of the resume Proficient in Microsoft Office Suite (Excel, Word, Outlook) Experience with Oracle or similar multi-company accounting software preferred Experience & Education 3-5 years of collections experience within an accounting or finance environment Strong preference for candidates with high-volume, complex account portfolios Experience in a multi-functional role supporting multiple internal stakeholders High-tech or corporate enterprise experience preferred Bachelor's degree in Accounting, Business, or related field preferred (or equivalent experience)

The client is looking for a short-term research-focused UX/UI designer. You'll be embedded within a small in-house design team to execute on defined projects. You'll report to the Director of User Experience and Service Design within the Digital Service, and collaborate with product, engineering, data science, and subject matter experts across the client ecosystem. We are looking for someone strong in Figma and facilitation and comfortable conducting usability testing without heavy oversight. Core responsibilities: Usability testing: Plan and run usability tests for web apps and pages (e.g. AI Search). Synthesize findings into recommendations and design updates. UI design and prototyping: Translate requirements into high-fidelity, accessible prototypes in Figma. Work may range from rapid wireframing to production-ready UI for apps Review and advise on UX/UI work being led by other teams Design system contributions: Document components and contribute new patterns to the Boston Design System Collaboration: Synthesize data and research to guide decisions and translate findings into accessible, intuitive UI Use risks, opportunities, and constraints in technology, systems and policy to shape design Effectively plan and run design sessions that include senior leaders and stakeholders Ideal background/experience: Experience: 3-4 years of experience in digital product and service design Public sector: Experience in government or similar organizational environments Technical expertise: Expert in Figma, agile workflows, and WCAG accessibility standards, proficient in Miro and other digital collaboration tools Skills: Strong facilitator, systems thinker, and ability to advocate for user-centered design in complex organizations #LI-Hybrid

The Asset Management Representative oversees the logistics and lifecycle management of game machines, ensuring smooth operations from purchase to disposal. This role coordinates shipments, manages warehouse and store inventories, optimizes storage costs, and supports troubleshooting after installation. It also assists with new store openings, POS system setup, regulatory compliance, and purchasing/payment processes. The position requires strong communication with vendors and internal teams to maintain accurate asset records and resolve issues promptly. Wage: $22 - $24 Bilingual in Japanese is a plus but not required Benefits (after 90 days): Medical, dental, and vision insurance with competitive coverage 401(k) plan with up to 5% employer match Paid time off starting at approximately 10 days/year, increasing with tenure 11 paid holidays annually Hybrid work schedule: in-office Wednesday & Thursday (8 AM-5 PM), remote Monday, Tuesday & Friday (8 AM-5 PM) Key Responsibilities: Logistics Management: Coordinate deliveries, inter-store transfers, and vendor warehouse storage; monitor shipping schedules and costs. Asset Management: Track inventory across stores and warehouses; maintain accurate system records. Post-Installation Support: Collaborate with tech teams and manufacturers to resolve machine errors. New Store Support: Prepare machines, schedule deliveries, assist with POS setup, and ensure compliance. Purchasing & Payment: Provide logistics data for purchase planning; assist with invoice verification. Communication: Act as the main contact for shipment, inventory, and asset inquiries. Requirements: Skills in MS Office (especially Excel), ERP/payment systems; OCR experience is a plus. Ability to interpret schematics, manage complex instructions, and handle challenging situations tactfully. Work Environment: Office-based with occasional travel (monthly). Fast-paced, deadline-driven, flexible hours during trips.

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity The FOLIO Sales Coordinator is responsible for directing the sales process for EBSCO FOLIO and EBSCO FOLIO-related products. This position handles all aspects of the sales route for the global sales team from providing pricing, to coordinating contracts, to assisting with license agreement approvals. This role will work across departments and reports to the Director of SaaS Sales. This remote position is U.S.-based only (excluding U.S. territories) What You'll Do Coordinate pricing for all EBSCO FOLIO and EBSCO FOLIO-related products for the Global Sales team Coordinate with Legal when needed to help negotiate contracts Assist Sales and other departments with necessary trend tracking Provide reports of EBSCO FOLIO-related products Provide information to aid in RFP responses Assist Implementation teams in preparing for onboarding customers Your Team You will be welcomed as a member of the SaaS Sales team (a team of 8 people) and a part of the larger Sales and Marketing organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Sales Coordinator for FOLIO, and your development and career growth at EIS. About You 2+ years of experience in sales or sales support in a high-paced sales organization Proven ability to manage multiple projects at once while remaining focused on core goals Proven track record of collaborating in a team environment Excellent and effective communication (speaking, writing, presenting, training, documentation, technical writing) What sets you apart You are results-driven You are organized and strive to find efficiencies You work well under pressure You have experience with EBSCO products Pay Range USD $54,745.00 - USD $78,205.00 /Yr.

Now Hiring: Director of Technical Services About Aquafinity Aquafinity is a leader in delivering innovative aquatic system solutions designed for excellence, reliability, and sustainability. We serve a wide range of clients across commercial, institutional, and recreational sectors, providing top-tier water systems supported by unmatched technical expertise and customer care. The Director of Technical Service plays a key leadership role within Aquafinity's Technical Services division, overseeing field operations, technician development, customer technical support, and project execution. This individual will lead a team of skilled field technicians, manage complex installation and maintenance projects, and ensure service operations align with Aquafinity's standards of quality, safety, and customer satisfaction. The ideal candidate combines hands-on technical expertise with strong leadership and strategic operational management. Key Responsibilities Lead, train, and mentor field service technicians, promoting a culture of safety, accountability, and continuous improvement. Oversee day-to-day service operations, including scheduling, workload management, and field efficiency. Provide advanced technical support for internal teams and customers, including troubleshooting and training. Manage multiple installation and maintenance projects, ensuring timely completion and adherence to company standards. Serve as the primary technical contact for customers, ensuring exceptional service and issue resolution. Support departmental budgeting, expense tracking, and revenue forecasting. Identify opportunities for growth through enhanced service offerings and preventative maintenance programs. Qualifications Bachelor's degree in Construction Management, Engineering, or related field preferred. 15+ years of experience in aquatics, technical service, or project management. Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification preferred (or ability to obtain within 6 months). Strong leadership and interpersonal skills with a proven ability to manage and develop teams. Expert-level knowledge of aquatic systems, pumps, motors, filtration, and water chemistry. Proficiency with ERP systems and project management tools. Excellent communication, problem-solving, and organizational skills. Why Join Aquafinity Opportunity to lead a high-performing technical service team. Collaborative environment focused on innovation, safety, and excellence. Competitive compensation and benefits package. Career growth and professional development opportunities. Ready to lead with purpose and technical expertise? Apply today to join Aquafinity as our next Director of Technical Service and help shape the future of our service operations.

NETWORK ENGINEER (for TV/Entertainment industry) Culver City, CA (HYBRID) Seeking a highly skilled and motivated Media Networking Engineer (Contractor) to join our Content Engineering team. This is a unique opportunity to play a critical role in optimizing network infrastructure to support our growing media and entertainment (M&E) ecosystem. The Media Networking Engineer will be a key technical resource, working closely with media production teams, networking teams, and security experts to architect, advocate for, and implement tailored networking solutions that meet the demanding performance and security requirements of M&E workflows. The ideal candidate will possess a deep understanding of networking principles, media protocols, and security best practices, as well as a passion for enabling creativity and innovation in a fast-paced environment. While not always directly involved in day-to-day support or implementation, this role is critical in ensuring that all aspects of M&E networking are properly addressed and supported. Beyond technical expertise, the ideal candidate will be a highly effective communicator and collaborator, capable of building strong relationships across diverse teams and advocating for the needs of our media organizations. Key Responsibilities: Solution Design & Architecture: Assist in the architectural design of end-to-end networking solutions for M&E workflows, ensuring scalability, reliability, and security. Solutions should be designed to support a variety of media formats and workflows, including baseband video, compressed video, and audio over IP. Networking Team Collaboration & Advocacy: Act as a key liaison between Media teams and GNS, building strong working relationships to champion the unique networking requirements of media teams and ensure that their needs are met. This includes effectively communicating documented requirements, proactively resolving conflicts, and fostering a spirit of partnership. Security Compliance & Hardening: Ensure that all network solutions comply with our security policies and best practices. Implement security controls to protect sensitive media assets. Troubleshooting & Triage: Provide expert-level troubleshooting and triage for network-related issues affecting media workflows. This may involve some direct, on-site support to diagnose and resolve critical issues. Documentation & Training: Develop and maintain clear and concise documentation of network configurations and procedures. Provide training to media teams on best practices for network usage and security. Vendor Management: Work with vendors of media-specific hardware and software to ensure compatibility with our network infrastructure. Proactive Monitoring & Tuning: Identify opportunities to implement proactive monitoring and alerting systems to identify and resolve network issues before they impact media workflows. Continuously tune network configurations to optimize performance. Automation & Orchestration: Identify opportunities to automate network configuration and management tasks to improve efficiency and reduce manual effort. Qualifications: 8+ years of experience in network engineering, with a focus on supporting media and entertainment workflows. Exceptional communication, interpersonal, and relationship-building skills, with the ability to effectively communicate technical concepts to diverse audiences and build consensus around solutions. Proven ability to document complex technical requirements in a clear and concise manner. Deep understanding of networking protocols (TCP/IP, UDP, DNS, DHCP, etc.), routing principles (OSPF, BGP), and Layer 2/Layer 3 networking concepts (VLANs, QinQ, MLAG, LACP). Experience with network security technologies (firewalls, intrusion detection systems, VPNs), preference for experience with Palo Alto Networks firewalls. Strong knowledge of media protocols (SRT, RIST, NDI, Dante, AVB) and SMPTE ST 2110 standards for professional media over IP networks Strong understanding of service uptime, redundancy, and failover mechanisms in a broadcast environment. Experience with high-performance storage solutions (Qumulo, Isilon, etc.). Experience with cloud computing platforms (AWS, Azure, GCP). Experience with Software Defined Networking (SDN) concepts and technologies such as OpenFlow, or similar. Experience working with broadcast video equipment, such as routers, switchers, encoders, and decoders. Experience with timing and synchronization technologies, including Precision Time Protocol (PTP) Proven experience designing, implementing, and troubleshooting both Wide Area Network (WAN) and Local Area Network (LAN) environments. Strong understanding of Quality of Service (QoS) principles and implementation techniques. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Passion for media and entertainment technology. Bachelor's degree in Computer Science, Electrical Engineering, or equivalent experience. Preferred Qualifications: Cisco CCNA or CCNP certification. Experience with network automation tools (Ansible, Puppet, Chef). Experience with infrastructure-as-code tools such as Terraform or Pulumi. Experience with scripting languages (Python, Perl, etc.). Experience with configuration and management of networking equipment from vendors such as Arista, Cisco, and Fortinet. Familiarity with cellular and mobile networking technologies, such as LTE, 5G, and mobile device management (MDM) solutions. Experience with in-band and out-of-band network management techniques. Experience with Virtual Private Clouds (VPC) and Software-Defined Wide Area Networking (SD-WAN) technologies. Experience with long-haul networking technologies used in broadcast environments (e.g., DWDM, optical transport, high-speed Ethernet). Experience with audio networking technologies, such as Dante, AES67, and Ravenna. Knowledge of color science and video engineering principles.