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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Westborough, MA | $68,407 | $32.89 |
| 2 | New York, NY | $64,389 | $30.96 |
| 3 | Pleasanton, CA | $51,357 | $24.69 |
| 4 | Chicago, IL | $50,799 | $24.42 |
| 5 | Alpharetta, GA | $48,592 | $23.36 |
| 6 | Austin, TX | $45,099 | $21.68 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $121,909 | $59 | - |
| 2 | Customer Service Executive | $115,572 | $56 | - |
| 3 | Account Executive/Customer Service | $102,253 | $49 | - |
| 4 | Customer Relationship Specialist | $100,044 | $48 | - |
| 5 | Customer Support Supervisor | $99,499 | $48 | - |
| 6 | Customer Account Executive | $97,679 | $47 | - |
| 7 | Specialist | $95,757 | $46 | - |
| 8 | Customer Service Consultant | $94,999 | $46 | - |
| 9 | Customer Liaison | $93,343 | $45 | - |
| 10 | Business Support Specialist | $90,741 | $44 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | REI Systems | $62,109 | $30 | - |
| 2 | SAP | $59,806 | $29 | 20 |
| 3 | Softpath System | $57,553 | $28 | 8 |
| 4 | Newscycle Solutions | $55,243 | $27 | - |
| 5 | TRIRIGA | $54,590 | $26 | - |
| 6 | Emdeon Business Services LLC | $52,352 | $25 | - |
| 7 | MEDHOST | $51,802 | $25 | - |
| 8 | Infinity Software Development | $51,242 | $25 | - |
| 9 | Expicient | $48,119 | $23 | - |
| 10 | Retalix | $47,536 | $23 | - |
| 11 | Single Source Systems | $46,081 | $22 | - |
| 12 | CureMD | $44,511 | $21 | - |
| 13 | Healthland | $40,307 | $19 | - |
| 14 | Practice Fusion | $39,953 | $19 | - |
| 15 | Allscripts | $38,923 | $19 | - |
| 16 | Selerix Systems | $38,759 | $19 | - |
| 17 | AIR Worldwide | $38,656 | $19 | - |
| 18 | GeoLogics | $37,236 | $18 | - |
| 19 | Mercury Systems | $36,504 | $18 | 2 |
| 20 | Salient CRGT | $33,033 | $16 | - |