Customer Service Manager
Barnstable Town, MA
Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success.
What we'll ask of you:
Department Management:
Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office
Ensure departments meet or exceed sales and profit targets
Maintain high standards of sanitation and safety, ensuring compliance with all regulations
Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department
People Development and Diversity:
Direct, oversee, and evaluate the training completion of all Customer Service department team members
Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
Foster a culture of diversity and inclusion within the team
Engage and retain associates by fostering a positive work environment
Labor Relations:
Manage labor relations to ensure compliance with company policies and labor laws
Address and resolve employee issues and grievances in a timely and effective manner
Customer Service Excellence:
Cultivate a culture of excellence in customer service, providing best-in-class service
Ensure customers experience a well-stocked store with the freshest product offerings
Support team members in their training to consistently deliver exceptional customer service
Operational Efficiency:
Monitor and analyze key performance metrics related to customer service and sales
Identify opportunities for process optimization and implement solutions to enhance operational performance
Manage departmental budgets, expenses, and financial targets to achieve profitability goals
Compliance and Safety:
Ensure all departments comply with company policies and regulatory requirements
Conduct regular safety audits and training sessions
Maintain a clean and safe working environment for all associates
Community Engagement:
Actively engage with the local community to understand their needs
Develop and maintain positive relationships with community organizations, schools, and other stakeholders
Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact
What you bring to the table:
1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office
Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
Highly motivated, results-oriented, and a self-starter with a proven track record of success
Strong ability to influence and communicate effectively across different functions
Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
High level of customer service skills, with a genuine passion for exceeding customer expectations
Creative and strategic thinking abilities to drive innovation and continuous improvement
Effective organizational and time management skills to ensure efficient operations
Ability to work flexible hours, including weekends and holidays
What we bring to the table:
Culture committed to celebrating diverse backgrounds and experiences
Comprehensive benefits
Opportunities for professional development and career growth
Associate discounts
Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.
The salary range for this position is $64,800-$97,200
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
DoorDash Shopper - Delivery Driver
Nantucket, MA
Why Become a Shopper with DoorDash?
Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings.
Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time.
Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*
Quick and easy start: Sign up in minutes and get on the road fast.**
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Become a Shopper
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app
Activate your Red Card in the Dasher app****
*Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings.
This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today
Millers Pools is a leading name in custom pool design and construction, known for refined aesthetics, technical excellence, and meticulous attention to detail. From concept to completion, we handle every stage and provide expert maintenance and renovation services to ensure your pool retains its beauty, value, and performance over time.
Role Description
This is a full-time, on-site position focused on direct sales. The Salesperson will be responsible for generating leads, delivering presentations, preparing estimates, closing deals, and following up with clients to ensure a positive and lasting experience.
Qualifications
Living in Martha's Vineyard
Minimum of 2 years of sales experience in the United States
Strong negotiation and presentation abilities
Excellent communication and teamwork skills
Fluent in English (spoken and written)
Valid driver's license issued in the state of Massachusetts
Architecture Specialist
Edgartown, MA
Millers Professionals builds high-end homes in Martha's Vineyard that unite local heritage, everyday comfort, and each client's unique vision. We create homes where meaningful moments are preserved, leaving behind an enduring emotional and architectural legacy.
Role Description
This is a full-time, on-site position for a Architecture Designer, based in the Cape Cod region of Massachusetts. The Designer will be responsible for developing visual concepts focused on residential construction projects, translating ideas into clear, compelling visuals that support the technical and architectural vision of each build.
Core tasks include producing layouts and graphics for project presentations, illustrated plans, site signage, technical materials, and visual assets that assist the architecture and engineering teams.
The role requires aesthetic sensibility, technical precision, and fluency in design tools applied to the construction industry.
Qualifications
Minimum of 2 years of experience with residential projects in the U.S.
Degree in Architecture or Engineering
Proficiency in Archicad
Knowledge of Massachusetts Building Code
Fluent in English (spoken and written)
Strong aesthetic sensibility and attention to detail
Excellent communication and teamwork skills
Restaurant Delivery - Be Your Own Boss
Nantucket, MA
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Sr Epic Analyst, HB/PB Contracts
Barnstable Town, MA
Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
DUTTIES AND RESPONSIBILITIES
Functions as an information systems management consultant to senior management, department management, and use stakeholders developing and demonstrating more advanced skills with small to medium complexity departmental and interdisciplinary operational workflow analysis and systems design.
Demonstrates advanced Epic system build capabilities and can consistently complete multiple concurrent assigned build tasks in an independent manner .Provides basic system build support and guidance to Epic System Analyst staff as needed.
Demonstrates an advanced understanding of the Epic testing process, including complex script development, execution, error identification and correction, and completion processes in an independent manner, providing developmental and enhancements to the testing process as needed.
Understands and routinely complies with established Departmental and Epic change control process and procedures. Provides review and input into group / team change control matters.
Demonstrates an advanced understanding of Epic system maintenance requirements and proactively completes assigned system maintenance tasks including issue alert responses in a timely and accurate manner, escalating related issues and providing support and guidance for Epic System Analysts as needed
Demonstrates intermediate to advancing documentation capabilities, including completeness, maintenance and updating, and responsibility for assigned system documentation responsibilities for a group / team.
Understands and routinely complies with established Departmental and Epic ITSM/ITIL service and support processes including but not limited to issue, problem, asset, and time accounting management process and procedures. Provides proactive input into service and support process improvement.
Demonstrates intermediate to advanced levels of system trouble-shooting and diagnostic capabilities for assigned areas of support and is able to demonstrate a basic understanding of related technology and application related components of more complex, interdisciplinary trouble shooting and diagnostic issues.
Completes individually assigned work which is complex in nature in a timely, efficient, and effective manner for primary areas of responsibility. Demonstrates intermediate to advanced skills for complex and interdisciplinary group / team work and understand enterprise system workflows and system considerations and requirements.
Works collaboratively with group / team members and with other technical or functional areas of the department.
Provides proactive support for group / team member System Analysts.
Collaborates with Senior Manager Information Systems and Team Lead for assigned applications regularly on incident and request prioritization and execution with fellow Senior Analysts and System Analysts.
Supports Cape Cod Healthcare Hospital Billing and Physician Billing departments with Epic applications with cross coverage to non-Epic applications within the team.
Collaborates with Managed Care/PHO, Payment Variance, and Finance to build and maintain Payer and Provider contracts within Epic to ensure expected reimbursements, and patient estimates are accurate.
Collaborates with Finance to build and maintain Epic extracts to PeopleSoft General Ledger and Accounts payable.
Demonstrates a proactive and effective business relationship with operational stakeholders and super-users, based on an intermediate level of understanding of operational workflows and system requirements and meeting their support requirements.
Provides input and subject matter expertise into project related planning and implementation work. Demonstrates the ability to effectively and efficiently coordinate assigned scopes of work within a bigger project as assigned.
Monitors and evaluates issues and request queues as assigned.
Fulfills On-Call responsibilities as assigned.
Performs and completes other duties as assigned.
KNOWLEDGE AND SKILLS
Effective verbal and written communication with peers, departmental staff, and operational stakeholders and super users
Intermediate to advanced combination of technical, analytical, and customer service skills
Intermediate to advanced business and systems analyst skills in workflow design, performance improvement, and healthcare or related operations
Ability to work independently and exercise independent judgement
Ability to effectively handle multiple, concurrent priorities and workloads
Ability to complete assigned work in a timely and efficient manner
Critical thinking and basic problem-solving skills
Initiative and proactive follow-up skills
Intermediate to advanced understanding of Information Technology Service Management (ITSM) including change control, issue and problem management, and other service and support processes
Required limited guidance and direction to complete more complex or advanced components of duties and responsibilities
Ability to provide mentoring and support guidance for Systems Analysts
Business relationship management skills for interactions with operational stakeholders and super-users
Basic and developing understanding of Microsoft Office applications used for communication, documentation, planning, and coordination (Outlook, Word, Excel, PowerPoint, Visio, Skype/Teams)
EDUCATION/EXPERIENCE/TRAINING:
Education:
Minimum of a High School Diploma or equivalent
(Preferred) Bachelor's degree (or higher) in Healthcare or Information Technology-related field or equivalent
Minimum of 5 years of relevant experience in Information Technology, business analysis, or operational super-user roles, including at least 2 years as a systems analyst.
Epic Certification Required: Resolute Hospital Billing Expected Reimbursement Contracts OR Resolute Professional Billing Expected Reimbursement Contracts
(Preferred) Additional Epic Certifications: Resolute Hospital Billing Administration, including Single Billing Office; Resolute Hospital Billing Claims; Resolute Hospital Billing Electronic Remittance; Charge Router; Resolute Hospital Billing Charging Administration; Resolute Professional Billing Administration, including Single Billing Office
Schedule Details:
Full-time, Monday-Friday, Core Hours: 8a-4:30 PM EST, Occasional Weekends & Holidays, Hours will be day shift but will require flexibility as needed to accommodate the needs of CCHC, including after-hours support as needed. (Remote)
Pay Range Details:
The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare's benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
Landscape Construction Operations Manager
Mashpee, MA
Outerland is a team of dedicated outdoor professionals committed to delivering a high standard of service, through our focus on the client experience. We prioritize what is routinely considered secondary to the service provided by focusing on people first - our clients and our employees. We nurture the growth and aspirations of our team, knowing that happy, fulfilled people result in great service. By assembling good people who come together as a team, we consistently deliver an unrivaled experience for our clients.
Role Description
We are in search of an Operations Manager to oversee and grow our construction team. The operations manager will spend the majority of their time on job sites, actively working with crews to execute projects while training and developing the team around them. The performance of an operations manager will be judged upon the following deliverables
Project Execution
Work hands-on with the field staff to execute the project scopes of work, including, but not limited to:
Site prep and grading
Hardscape and masonry
Softscape installations
Irrigation, lighting, and drainage
Ensure both the quality and timeliness of work performed
Develop the skills of the team through on-the-job training
Demonstrate best practices for organization, care of equipment, work ethic, and client communication
Provide foremen with clear, executable plans for their jobs
Perform layout of job sites and properly set elevations and grades
Manage handoff between hardscape and softscape crews
Monitor crews for proper execution based on Outerland's SOPs through regular daily and weekly check-ins until project completion
Personnel Management
Hire, manage, and maintain a staff of high-performing team players who uphold the company values and contribute to the high performance of the construction team. Included within this responsibility is:
Hire staff to fulfill the needs of the construction team, while monitoring the crew's average wage to make sure it stays within budget
With the support of the PM, ensure all HR paperwork is completed in a timely manner in conjunction with the Director of HR. Paperwork includes
Manage staff's compliance with Outerland Policies, including but not limited to, attendance, safety, and care of equipment
Equipment and Fleet Management
Oversee the utilization of equipment to ensure it is properly used and maintained, and that equipment expense is carefully controlled within budget.
Manage the care of shared construction equipment
Verify that all equipment is being properly maintained through regular inspection
Ensure all foremen are completing DOT circle checks daily
Train all employees in the proper use and maintenance of equipment prior to use.
Snow Management
Fulfill a management role in snow removal. This includes working at all hours and days of the week as needed.
Available Benefits:
401(k) matching
Medical/Vision/Dental Insurance
Paid time off (PTO)
Certification Reimbursement
Uniform Reimbursement
Career Advancement
Qualifications:
10+ years of experience in residential landscaping installation, including hardscape, masonry, irrigation, and softscape
Hoisting License and DOT Card
Previous experience with Landscape or Construction Management.
Extreme attention to detail and fantastic organizational skills
Extensive managerial experience and a passion for developing, training, and mentoring teams.
Outstanding communication and interpersonal skills.
General computer skills
In-depth knowledge of landscape construction procedures, materials, and project management principles.
Ability to work effectively with individuals of diverse backgrounds, knowledge, and skill levels.
Job Type: Full-time
HVAC Technician
Nantucket, MA
North Winds Mechanical is currently seeking candidates to work on Nantucket Island as HVAC Service Technicians. We install fully engineered HVAC systems on some of the most complex residential homes in the country (avg job size = 6000 sq/ft) Ideal candidates will have experience servicing different types of residential HVAC systems including: furnaces, AC, heat pumps, and geothermal units.
All candidates with ductwork, HVAC, or carpentry experience please apply
Employee
Full-Time (year-round)
Approximately 40-50 hours per week (Paid Overtime)
Pay determined by experience
On-Island Housing Available
High School Diploma (or GED) required
Looking for highly motivated and self-directed learners. Sheet-metal license preferred/training available. Candidates must be able to problem solve and work independently.
*Summary*
As an HVAC Service Technician, you will be responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems. Reporting to the HVAC Operations Manager, you will utilize your core skills in refrigeration and HVAC to ensure optimal system performance. Your premium skills in construction and schematics will aid in complex installations, while your relevant skills in mechanical knowledge and equipment repair will enhance service quality. A high school diploma or GED is required, along with a commitment to delivering exceptional service in a dynamic work environment. Join us to contribute to our mission of providing reliable HVAC solutions.
*Responsibilities*
* Install, maintain, and repair HVAC systems, ensuring optimal performance and compliance with safety standards.
* Troubleshoot and diagnose issues related to refrigeration and air conditioning units.
* Read and interpret schematics and blueprints to execute installations accurately.
* Conduct routine inspections and preventative maintenance on HVAC equipment.
* Collaborate with construction teams and property maintenance staff to ensure seamless operations.
* Maintain accurate records of service performed and parts used.
Job Type: Full-time
Pay: From $90,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Experience:
* HVAC: 1 year (Preferred)
* Construction or Carpentry: 1 year (Preferred)
License/Certification:
* Driver's License (Preferred)
* EPA Certification (Preferred)
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
Work Location: In person
American Cruise Lines, the largest U.S. cruise company, offers unique experiences exploring America's rivers and coasts. We're hiring Servers for the 2026 cruising season. You'll work in our shipboard hotel and restaurant providing outstanding hospitality and serving as a proud representative of our brand. This is a temporary position where we challenge you to work onboard for 28 weeks.
Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships.
Responsibilities:
* Responsible for providing guests with an elegant and memorable dining experience.
* Efficiently set-up and break-down breakfast, lunch, dinner, and cocktail hour including setting tables, arranging linen, silverware, china and glassware.
* Cater to all culinary requests in an efficient manner.
* Acknowledge guests by name, escort them to their tables, present food, and beverage menus, suggest particular courses and wines and kindly answer any questions they may have regarding menu items.
* Efficiently relay orders to the galley, and serve various courses and beverages with care, ensuring that all items look presentable and are properly garnished and decorated before serving.
* In addition to the routine restaurant duties, Servers may be required to perform other functions, such as greeting guests upon embarkation, serving afternoon teas and snacks, and cater evening entertainment.
Highlights:
* Pay - Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered aboard, you have an extraordinary chance to save your earnings.
* Hospitality Experience - This is an introductory position to the cruise industry and a strong foundation for a career in hospitality.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training.
* Travel the Country - We have over 50 itineraries, spanning over 35 states in America.
* Crew Connections - Create lifelong memories and relationships with fellow crew members and guests from all over the country.
Qualifications:
You must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking.
Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training.
American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed.
American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information. Successful individuals work well under pressure, keep composure and have a positive attitude. The talent and dedication of American Cruise Lines' employees have made us America's Leading Small Ship Cruise Line.
* Job sites across the nation.
Event Photographer
Barnstable Town, MA
Shootday, a global photography, videography, and production platform, is looking for talented event photographers to join our freelance network.
As an event photographer, you'll capture memorable moments at various events and deliver high-quality raw images that tell compelling visual stories.
Your Responsibilities
Capture high-quality RAW photos on time (we handle the editing)
Cover diverse events from corporate functions to product launches and social gatherings
Capture key moments, candid shots, and the event ambiance
Adapt your approach to each event's unique needs
Collaborate with other photographers when needed
Use your professional camera gear, including cameras, lenses, and lighting equipment
Guide participants and set up shots for the best results
Communicate effectively with clients and the Shootday team
What We're Looking For:
Proven experience in event photography with a strong portfolio
Good communication skills and a professional attitude
Ability to work in different environments and event types
Reliable transportation to get to event locations
A team player who works well with others when needed
A photography degree or equivalent experience
What We Offer:
Competitive rates:
USD 40/hour for assignments up to 4 hours
USD 30/hour for assignments over 4 hours
Flexible scheduling: Accept or decline assignments based on your availability
Exposure to a wide range of events and networking opportunities
Timely payments and a friendly, supportive work environment
Loyalty program: Increased assignments and priority booking for consistently high-performing photographers
Global platform to showcase your work and expand your professional network
Consistent work opportunities across various event types
Professional support and clear communication
Potential for long-term relationships and career growth
Requirements:
Be located in or able to commute to the specified location
Have legal authorization to work in the specified location
Own and maintain your photography gear
Upload your CV, and complete the application form
Join Shootday and become part of a global community of talented photographers. Apply now by submitting your portfolio and a brief introduction about yourself.
Shootday values diversity and is committed to creating an inclusive environment for all photographers.
Youth & Young Adult Peer Mentor
Barnstable Town, MA
Summary/Objective
The objective of the YYA (Youth and Young Adult) Peer Mentor is to provide wrap around and supportive case management services to increase aid and follow-through with unaccompanied Youth and Young Adults who are currently experiencing housing instability. The YYA Peer Mentor ideally has lived experience with housing instability and accessing housing services to act in the “mentor” role to clients involved in this program. The YYA Peer Mentor also plays a key leadership role in Cape Cod's YAB (Youth Action Board) and serves as a collaborative bridge between young adults experiencing housing instability and advocacy with local organizations. This is a collaborative role that will work directly with individuals and support agencies to help stabilize housing crisis situations and secure/maintain housing. This is a grant funded position.
Essential Functions
Coordinates and participates with Youth Action Board (YAB) on an ongoing basis. This role is an active presence in the YAB community and runs/attends meetings of the YAB and YAB related events.
Attends and is an active participant in county-wide initiatives, meetings, and committees that promote funding and resources to young adults experiencing homelessness. Demonstrates ability to be a “young adult voice” in this role.
Assists the YYA Case Managements team with referrals, coordination, and communication with YYA clients
Actively aids in the recruiting and hiring process for YAB members
Collaborate with other departments and agency programs to maximize participant outcomes, program goals, and agency mission
Supports the YYA case managers in collecting all necessary documentation needed to support assistance
Collaboratively work with funding resources to find and secure prevention funds for eligible participants if needed
Utilizes “lived experience” to act as a mentor and support to YYA involved in the case management program
Provides limited case management services that potentially includes: providing appropriate resources, tools, and counseling to assist participants in preventing homelessness; Make referrals for services that would increase housing stability including, but not limited to, primary care, behavioral health, substance abuse, and legal services; following up to ensure that the referrals were completed; tracking and documenting participant progress
Provides transportation, interface with landlords to mitigate issues or advocate for participants as directed by the case management staff
Collaborate and communicate closely with other agencies/programs also involved in participant care (Community Services, Police Department, DMH, Domestic Violence Services, Legal Services, etc.)
Document and maintain up-to-date information on services provided to participants in the electronic tracking system and hard copy case records
Communicate regularly with supervisor and participate in supervision sessions.
Additional Duties
Attend all meetings, trainings, and workshops as required by Director.
Other duties as assigned.
Required Qualifications, Education, and Experience
Lived experience with homelessness prior to age 25.
Valid MA Driver's License
Experience interacting with homelessness/housing services preferred
Preferred Qualifications, Education, and Experience
Bachelor's Degree
Two years experience with similar participants
Physical and Mental Job Requirements
Exposure to:
Chemicals
Electrical hazards
Hazardous waste
Acidic or harsh substances
Fumes/airborne particles
Bloodborne pathogens
Allergens
Use of and/or subject to:
Vehicle
Computers/monitors
Physical requirements:
Occasional lifting/carrying up to 30lbs
Occasional pushing up to 30lbs
Occasional pulling up to 30lbs
Occasional bending
Occasional squatting
Occasional kneeling
Occasional reaching
Frequent standing
Constant sitting
Frequent walking
Constant handwriting and typing
Occasional visual perception
Occasional visual inspection
Constant hearing
Constant speaking
Occasional smelling
Mental requirements:
Understand and apply routine verbal and/or written instructions
Understand and apply non-routine verbal and/or written instructions
Understand complex problems and collaborate to explore alternative solutions
Organize actions to complete sequential and/or routine tasks
Organize and prioritize individual work schedule to manage multiple tasks and/or projects
Make decisions that have an impact on the individual's work
Make decisions that have an impact on the immediate work unit's operations and/or services
Make decisions that have significant impact on a department's credibility, operations, and/or services
Make decisions that have an impact on the health and wellbeing of clients
Communicate and exchange routine/basic information
Communicate and explain a variety of information
Communicate in-depth information for the purpose of interpreting, and/or negotiating
Memorization/concentration
Learning/knowledge retention
Preparing/analyzing numerical figures
Analyzing/examining/testing data
Emotional/behavioral self regulation/boundaries
Interacting with others
Work Environment
The functions of this role are conducted in an office environment and field environment.
Hours of Work
This role is an hourly, non-exempt position.
This is a 30 hour/week position (60 hours biweekly)
AAP/EEO Statement
The Housing Assistance Corporation (“HAC”) is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.
It is also the policy of HAC to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.
Please inform us of any necessary accommodations required during the application process and/or at any time during employment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Professional Golf Management Intern
Nantucket, MA
Professional Golf Management Intern
Reports To: Director of Outside Operations
Department: Outside Services
Employment Dates: Temporary - Dates Ranging Mid-May through Mid-October
Rate: $20-$22 per hour
Purpose of Position: Under the direction of the Director of Outside Operations, the Professional Golf Management Intern is a non-exempt, seasonal, temporary position responsible for professionally handling and maintaining the practice areas, bag-room, and on course amenities, while providing services to our membership and their guests. Ensures the highest level of service as meets expectations of Club members. Performs all work in accordance with essential functions and responsibilities as described below and in the spirit of the Club's mission and vision.
Responsibilities:
Duties shall include but not be limited to:
Greets members and their guests and maintains a friendly, positive, helping, and motivated attitude at all times.
Communicates appropriately and effectively with all departments regarding member and guest activity.
Responsible for cleanliness, stocking, and trash duties of bag-room, club repair room, guest cage, caddie yard, and tunnel on a daily basis.
Stages practice tee, putting green, and short game area with all necessary items such as balls, bag stands, training aids, chalk line, etc. Stages golf carts on practice tee, putting green, and 1st tee.
Manages and maintains Outside Services equipment including fleet of golf carts, Carryalls, the range picker, and leaf blowers. Stocks, cleans, cares for batteries, and stores equipment as designated. Notifies Director of Outside Operations of any maintenance concerns.
Performs daily maintenance for the practice area and “Office” hitting bays including, stocking golf balls, cleaning up broken tees, divots, trash and keeping both areas and storage places clean and organized.
Cleans member and guest golf clubs.
Maintains an accurate storage log of guest sets and travel bags.
Retrieves and places golf bags in their proper location (Bag room, lesson tee, valet, carts, etc.).
Maintains course supplies such as apples, water coolers, and supply boxes. Ensures they are aptly stocked and keeps the Director of Outside Operations notified of supply levels for timely reordering.
Addresses members' concerns immediately, appropriately and to their satisfaction. Communicates any problems and potential issues such as damages, lost items, problems, injuries and questions to the Director of Outside Operations or a member of the professional staff. Provides feedback to management on members' comments and suggestions.
Interacts with members and conducts oneself in a professional manner. Maintains a professional image.
Performs club repair and maintains inventory of related supplies.
Inventories, or assists with inventorying, rental clubs. Tracks rental club use.
Engraves member bag tags, employee name tags, shaft labels and locker plates.
Responsible for picking the driving range on a daily basis along with cleaning range balls, maintaining inventory and quality of usable stock.
Marks the golf course for tournament and regular play.
Assists Starter with placement of groups on the course.
Assists with golf shop sales and merchandise promotion.
Assists with tournament operations as directed.
Conducts or assists with junior camps, employee clinics, club repair, and hosting guest groups. Observes all Club safety practices and protocols.
Performs other duties as designated by the Director of Outside Operations.
Manager Trainee
Barnstable Town, MA
The **Manager In Training** program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence.
**Wage Range** : $18.50/hr.
**Qualifications:**
High School diploma or equivalent is required. A valid driver's license is required. Strong computer skills and multitasking skills are needed. Excellent written and spoken communication.
**Apply** today and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages "for each such violation," among other things.*
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Veterinary Assistant/Kennel Technician
West Tisbury, MA
Join our compassionate team at Animal Health Care Associates, LTD, a full-service veterinary clinic located on beautiful Martha's Vineyard, just off the coast of Cape Cod, Massachusetts. While we primarily care for dogs and cats, our experienced team treats a variety of animals-from guinea pigs to horses.
We're dedicated to strengthening the bond between pets and their owners through exceptional, personalized care. Our services include wellness exams, vaccinations, surgeries, and alternative therapies such as acupuncture and holistic treatments.
At Animal Health Care Associates, LTD, our mission is to promote the health and happiness of every pet through compassion, expertise, and education. Join us in making a difference in the lives of animals and the people who love them.
View our website to get to know us more: Animal Health Care Associates
Job Description
Job duties include, but are not limited to:
* Providing care for boarding and hospitalized patients.
* Cleaning and sterilizing hospital areas, including treatment rooms, surgery, kennels, reception, and offices.
* Preparing and maintaining surgical instruments, tools, and equipment.
* Assisting veterinarians during exams, treatments, and procedures.
* Maintaining clean, organized, and stocked work areas.
* Reviewing care plans and records to determine animal needs.
* Documenting animal conditions, reactions, and progress; updating medical records and databases.
* Participating in ongoing training and educational opportunities to enhance skills and knowledge.
* Contributing to a positive team environment and maintaining a high standard of patient care.
* Performing additional duties as assigned to support hospital operations.
Qualifications
We're looking for:
* Compassionate, calm, and a true team player with strong communication skills.
* Self-starter with the desire to continuously grow your knowledge and skill set.
* Outgoing, dependable, and able to remain composed in a fast-paced environment.
* Physically and emotionally strong with a solid understanding of animal behavior and husbandry.
* Skilled in verbal communication, documentation, and maintaining accurate records.
* Able to contribute to a safe, efficient, and positive hospital environment.
* Action-oriented, energetic, patient, and able to multitask effectively.
* Must be able to properly restrain pets when needed.
* Experience in sample collection, obtaining medical histories, processing lab tests and radiographs, and anesthesia monitoring is a plus.
* Minimum of one year of veterinary assistant experience preferred, but we're willing to train the right candidate with a strong work ethic and genuine love for animals.
Additional Information
Pay range: $20/hr with pay increase available based on performance
We offer our staff:
* Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
R 2649 Girls Basketball JV Head Coach
Barnstable Town, MA
Barnstable Public Schools is an EOE and strongly encourages minority candidates to apply. This is a stipend position per the BTA contract.
Posted until Filled.
Seasonal Gatehouse Ranger
Edgartown, MA
Who We Are:
Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation's premier conservation and preservation organization. The Trustees' preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, ********************
Posting Information:
Salary/Hourly Rate: $17-$19/hour
Hours per week: 40
Job Classification: Limited term, non-exempt
Job Type: Onsite
Duration: May - October
Location: Mytoi Garden, Cape Poge Wildlife Refuge, and Wasque Reservation, Chappaquiddick, MA
What You'll Do:
Your Impact:
The Trustees of Reservations is seeking friendly, patient, and attentive rangers to work at Cape Pogue Wildlife Refuge, Leland Beach & Wasque Reservation properties on Chappaquiddick Island. As a Gatehouse Ranger, you will enforce refuge rules and regulations, assist with daily operations and maintenance of property and trail systems, assist in rare and endangered shorebird protection, and facilitate Over-Sand Vehicle (OSV) openings and restrictions. You should possess good interpersonal skills and experience in customer service.
The Role
:
As a Gatehouse Ranger, you are the backbone of operations, with emphasis on the facilitation and fulfillment of an outstanding visitor experience, including admissions and Over-Sand Vehicle (OSV) permit distribution.
Specifically, you'll:
Greet visitors in a welcoming manner; project the first impression of The Trustees and our special places.
Provide thoughtful and informed information about The Trustees, the property, history, ecology, and engagement programming.
Handle phone and email inquiries to provide prompt and accurate information on programming, directions, hours of operation, fees, et al.
Exercise confidence, a calm demeanor, and be able to articulate when confronted by unhappy or uncooperative visitors.
Participate in trainings for rangers, especially IT, membership, team building sessions and meetings with the Ecology and Education teams.
Educate visitors about The Trustees mission and encourage them to become active members or renew.
Collect admission and/or program fees; operate gatehouse and Point of Sale (POS) systems. Assist with POS troubleshooting, training, and management as needed.
Responsible for cash management and closeout procedures.
Issue pre-purchased OSV permits or sell on-site.
Manage and communicate gatehouse, property, tour vehicle safety, and any upkeep to supervisor. Report concerns, incidents, and maintenance needs.
Effectively and professionally manage visitor complaints. Accurately report incidents according to Trustees policy.
Provide basic first aid and emergency response protocols when required; opportunity for CPR certification provided.
Help maintain clean facilities and gatehouse surroundings as needed.
Assist Stewardship Rangers and Island Ecology staff when needed to accurately describe property or OSV trail restrictions, protecting rare and endangered shorebirds and plants, safety concerns, announcements.
Other duties as assigned or without accommodation.
This is a limited-term, non-exempt position (40 hours/week) reporting directly to Stewardship Manager of Martha's Vineyard.
Requirements
What You'll Need:
Skills and Experience:
Genuine commitment to the values and mission represented by The Trustees.
Excellent visitor contact and customer service skills.
Ability to work with or without supervision, and as a member of a team.
Excellent verbal and written communication skills.
Sound computer skills and or the willingness and ability to learn.
CPR & First Aid certification (highly desirable).
Eligibility Criteria:
Ability to work inside or outside in all weather conditions including heat and rain.
Flexibility to work nights and weekends.
Current authorization to work in the United States - a candidate must have such authorization by his or her first day of employment.
A valid driver's license, as well as a satisfactory driving record as outlined in The Trustees' driving policy. [if needed]
A satisfactory criminal background (CORI) check.
Don't quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.
Questions? Contact our People team at **********************!
Benefits
Your Benefits:
Sick time: Prorated by length of service
Vacation time: Prorated by length of service
12 observed holidays, 3 floating
Health insurance: You are eligible to participate in the Trustees' health insurance benefit via Blue Cross Blue Shield (BCBS). BCBS also offers additional benefits, such as fitness reimbursement and rewards for healthy habits.
Short-Term and Long-Term Disability Insurance
Massachusetts Paid Family Medical Leave
Life Insurance
Employee Assistance Program: Free access to a confidential service that helps employees and their communities with personal and work-related issues, such as mental health support, counseling, and financial advice.
Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.
Equal Opportunity and Diversity:
The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.
The Trustees' commitment to advancing the organization's vision for this work may be found here:
Diversity, Belonging, Inclusion and Equity
.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at
**********************
.
Auto-ApplySummer Day Camp Assistant Director
Nantucket, MA
KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for elementary-aged children. Our Staff are the backbone of our programs and therefore, we pride ourselves on giving them an incredible amount of support. As a staff member, we guarantee you will feel a part of the KE Camps Team!
As an Assistant Director, you will be an active participant in all camp activities and will assist your Camp Director with a variety of daily tasks, all with the goal of creating a memorable and meaningful camp experience for your campers. Our Assistant Director supports the Camp Director in the execution of the camp program and completes all necessary paperwork, all the while interacting with our campers throughout the entire day. As you assist with the management of campers, their families, club logistics, your small staff team and other camp happenings, you will be truly supported by the KE Camps Year-Round Office all the way.
Assistant Director Qualities
* Ability to help children grow in character, experiences and insights
* Knowledge in the area of program planning
* Ability to guard the health and well-being of campers at all times
* Capable of sustaining energy for participation in a full day's worth of activities
* Prior experience working with children in a leadership position
* Effective communication skills and public speaking ability
* Enthusiastic, Responsible, Dependable, Consistent, Level-Headed, Flexible, and Calm in all situations
* CPR/First Aid Certified OR willing to become certified before the summer begins
Assistant Director Responsibilities
* Work with group of campers and provide a fun, safe and exciting camp experience
* Supervise daily swim time in a hands-on manner from within the water, as needed (lifeguard certification not required)
* Work with, and assist in the supervision of, counselors in a supportive manner
* Assist Director in program planning, camper management and day-to-day camp logistics
* Complete and submit daily and weekly administrative tasks electronically
* Greet families and campers upon arrival and help orientate them to camp
* Establish rules with campers and staff and review emergency procedures
* Manage parent expectations by knowing your campers and conversing with parents at pick-up and drop-off times
* Assist Director in managing any non-staff issues that may arise including, but not limited to, camper behavior issues, parent complains, etc.
* Complete other duties, as assigned
Our camp is located at The Westmoor Club in Nantucket, MA. Camp will run Monday-Friday from June 22 through August 21 - staff members must be available to work the full camp season.
Find out more at ****************
Case Manager - Adult Services
Yarmouth, MA
About KDC
At KDC we are on a mission to empower and support all people to meet their full potential in a world where every individual and family thrives, no matter the circumstances.
About this role:
KDC seeks an Individual Support Case Manager to facilitate and provide home and community support for individuals with developmental disabilities, utilizing a team-based approach. The Individual Support Case Manager promotes individual growth in the areas of choice and decision-making, community membership, household management skills, relationships, and personal accomplishments.
ASL fluency is greatly preferred.
Schedule:
Flexible, but Saturday or Sunday hours are needed.
Salary:
$20-$22/hour
We are looking for a team member with:
ASL fluency is preferred!
High School Diploma or GED, required.
Excellent organizational, interpersonal and communication skills
Experience with and commitment to community-based supports to individuals with developmental disabilities
Valid driver's license and reliable vehicle, required.
Able to meet required competency level in Microsoft Office Software
The physical requirements for this role are:
Extensive travel required.
Ability to meet with individuals within their homes.
Ability to sit for moderate time periods.
Frequent phone use required.
Ability to use computer.
In this role, you'll get to:
Provide direct skill training, case management, supportive counseling and crisis intervention as directed by the individual.
Promote individual choice and self-expression based upon quality service principles.
Facilitate and coordinate, with the individual, access to needed supports, including generic community services.
Provide support and assistance to individuals necessary for them to develop and maintain relationships with others.
Provide transportation as appropriate in response to individual schedules and desired activities and/or appointments.
Work cooperatively/collaboratively with other community service providers and medical professionals to ensure coordination of supports and services.
Ensure that individuals are treated with respect and dignity at all times, and maintain confidentiality regarding their records and other information.
Ensure completion and maintenance of documentation as required by KDC and all applicable funding agencies.
Perform other job-related responsibilities as assigned.
KDC values a diverse workforce. We are committed to a culture of equality and inclusivity that fosters dialog, innovation, compassion, respect, and collaboration. All qualified applicants will receive consideration for employment regardless of race, ethnicity, age, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability status, neurodiversity, or any other protected characteristic outlined by federal, state, or local laws. Your uniqueness drives our excellence!
Auto-ApplyCrossing Guard
Falmouth, MA
POSTING of VACANCY
Crossing Guard
Morse Pond School
2025-2026 School Year
Hours: 5 hours per week (mornings and afternoons), 10 months per year
QUALIFICATIONS:
Able to relate well to children.
Good physical health.
Knowledge of motor vehicle rules and regulations.
Familiar with safe walking and pedestrian procedures.
Such alternatives to the above quali?cations as the Superintendent of Schools may ?nd appropriate and acceptable.
Reports to the Principal / Assistant Principal.
RESPONSIBILITIES:
Report directly to assigned crossing station, punctually, and remain there until the conclusion of assignment.
Ensure that children use proper crossing location and that no children are in the street while tra?c is moving.
Be alert for present or potential tra?c hazards in the area surrounding the assigned crossing.
Submit to the Director of Finance and Operations a written report of any such hazard with a recommendation for remedial steps to be taken.
Report for duty in furnished safety vest.
Perform such other tasks as may be assigned by the Assistant Superintendent or Building Principal.
WORK SCHEDULE:
Work schedule will coincide with the school schedule for the school year, rain or shine.
SALARY: In accordance with the Non-Union Personnel Guidelines & Benefits
APPLICATION: Applicants please apply until ?lled to:
**********************
#MP XGuard26-1 Lori Duerr, Ed.D. Superintendent of Schools
INTERNAL POSTING DATE: 04/14/2025
EXTERNAL POSTING DATE: 04/14/2025
EOE: The School Committee affirms a policy which guarantees equal employment opportunity in the recruitment, application, selection, compensation, retention, transfer, promotion, benefits, work assignment and career progression process without discrimination for reasons of individual's race, color, religious creed, national origin, sex, gender identity, age, ancestry, citizenship, military status, sexual orientation, disability or genetic information.
*race includes traits historically associated with race, including, but not limited to, hair texture, hair type, hair length, and protective hairstyles."
Complete GBA - Affirmative Action Policy can be found here: Falmouth Public Schools Policy Manual
Director of Revenue Cycle
Yarmouth, MA
Our client is a healthcare provider that provides primary care services. They are currently seeking a talented Director of Revenue Cycle to join their growing team. The Revenue Cycle Director oversees all aspects of the organization's revenue cycle operations-from patient intake and charge capture to billing, collections, and reimbursement. This role ensures accurate financial performance, compliance with payer regulations, and optimization of processes to improve cash flow and reduce denials.
Responsibilities Include:
Lead, plan, and manage all functions of the revenue cycle, including registration, coding, billing, accounts receivable, and collections.
Develop and implement strategies to optimize cash flow, reduce denials, and improve days in A/R.
Ensure compliance with all federal, state, and payer billing regulations, including HIPAA and CMS guidelines.
Oversee payer contracting, credentialing, and reimbursement rate analysis.
Monitor key performance indicators (KPIs) and provide regular reporting to executive leadership.
Partner with clinical, finance, and operations teams to streamline processes and enhance revenue integrity.
Conduct audits and implement internal controls to prevent revenue leakage and maintain data accuracy.
Lead, train, and develop revenue cycle staff, promoting accountability and continuous improvement.
Evaluate and implement technology solutions (EHR, billing software, clearinghouses) to enhance efficiency.
Serve as the main point of contact for payers, auditors, and external revenue management vendors.
Requirements
Bachelor's degree in Healthcare Administration, Accounting, Finance, or related field required; Master's degree preferred.
Minimum of 5-7 years of progressive experience in healthcare revenue cycle management, with at least 3 years in a leadership role.
Strong knowledge of medical billing, coding (CPT/ICD -10), payer rules, and reimbursement methodologies.
Proven track record of improving collections and reducing A/R days.
Excellent analytical, organizational, and communication skills.
Proficiency in EHR and billing systems (e.g., Epic, Athenahealth, Kareo, AdvancedMD, etc.).
BenefitsHealth
Dental
Vision
401 K Matching at 3%
Life
Pet
PTO
Holidays