TurboTax Online Customer Support Agent
Work from home job in Providence, RI
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Remote Legal Expert - AI Trainer
Work from home job in Pawtucket, RI
In this hourly, remote contractor role, you will review AI-generated legal analyses and/or generate expert legal content, evaluating reasoning quality and step-by-step issue-spotting while providing precise written feedback. You will assess answers for accuracy, clarity, and adherence to the prompt; identify errors in legal methodology or doctrine; fact-check citations and stated rules; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your legal expertise directly helps improve the world's premier AI models by making their legal reasoning more accurate, reliable, and clearly explained.
Key Responsibilities:
• Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects.
• Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.
• Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.
Your Profile:
• Bachelor's degree (or higher) in Law (JD/LLB), Legal Studies, Public Policy, or Political Science, with strong grounding in Constitutional Law, Contracts, Torts, Criminal Law, Civil Procedure, and Regulatory/Administrative Law.
• 5+ years of professional experience in Law, Legal Studies, Public Policy, or Political Science.
• Strong legal reasoning and issue-spotting skills, including statutory interpretation, case analysis, and translating facts into elements and defenses.
• Fluent in compliance concepts, rights & obligations analysis, and policy frameworks; able to identify missing facts and assumptions that change outcomes.
• Exceptional attention to detail when checking rule statements, citations, jurisdictional relevance, procedural posture, and logical consistency; Minimum C1 English proficiency.
• Able to write clear, structured feedback that explains errors and the correct reasoning path without unnecessary verbosity.
• Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
• Previous experience with AI data training/annotation, expert review, legal editing, or QA is strongly preferred.
Remote Medical General Expert - AI Trainer
Work from home job in New Britain, CT
In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world's premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained.
Key Responsibilities:
• Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects.
• Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.
• Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.
Your Profile:
• Bachelor's degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care.
• 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health.
• Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence.
• Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology.
• Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency.
• Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications.
• Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
• Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.
Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands
Work from home job in Fall River, MA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Desktop Support Specialist
Work from home job in Warren, MA
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Work from Home - Need Extra Cash??
Work from home job in Quincy, MA
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Angular Developer - hybrid in Boston, MA
Work from home job in Boston, MA
Considering only local candidate!
In person interview is mandatory
Must be located within commutable distance from downtown Boston, MA
No C/C
No third party vendors
Senior Frontend Java Developer (Hybrid - Boston, MA)
Location: Boston, MA downtown
Duration: ongoing contract
Interview Process: 2-3 rounds (Zoom + onsite)
About the Role
We are seeking a Senior Frontend Java Developer with deep expertise in Angular, TypeScript, and modern frontend engineering. This role focuses on enhancing and optimizing a high-visibility user interface, working closely with product and IT teams to deliver intuitive, data-driven, and scalable UI solutions.
Responsibilities
Collaborate with product management and IT teams to maintain and improve the home user interface.
Continuously evaluate and enhance user experience using analytics, best practices, and behavioral insights.
Design, conduct, and analyze UI tests, including usability and A/B testing, to validate proposed changes.
Implement UI enhancements based on user testing, analytics, and business requirements.
Develop clean, scalable, and maintainable frontend code with strong attention to performance and security.
Qualifications
5-7+ years overall frontend development experience using Angular, TypeScript, JavaScript.
5+ years with AngularJS and 2+ years specifically with Angular 8+.
7+ years building complex front-end applications (JavaScript/HTML5/CSS3/jQuery).
Strong experience with Spring, Spring MVC, Spring Boot.
Hands-on experience with SVN, CI/CD pipelines, and modern DevOps practices.
Experience with NoSQL (MongoDB) and building Spring RESTful Web Services.
Familiarity with AWS: ECS, EKS, S3, Lambda, SQS/SNS; Jenkins pipeline setup (certification is a plus).
Exposure to A/B testing tools and comfort analyzing Google Analytics data.
Background in developing modern, creative, and interactive UI components.
Ability to build cross-browser and cross-platform solutions.
Solid understanding of performance, scalability, maintainability, and security principles.
Strong communication skills with the ability to multitask and deliver with precision.
Education
Bachelor's degree in Computer Science, Engineering, or related field.
Work From Home - Remote Market Research Contributor
Work from home job in Bridgeport, CT
Take quick online surveys and earn rewards for sharing your thoughts. Join today - it's free and easy!
Senior Commercial & Privacy Counsel- Remote
Work from home job in Boston, MA
Senior Commercial & Privacy Counsel | $205-$275k |Fully Remote
Open to candidates based in major U.S. markets including San Francisco, Seattle, Austin, Chicago, New York, Boston, Atlanta, Philadelphia, or Denver.
A fast-growing, global SaaS company is seeking an experienced in-house attorney to support its commercial, privacy, and product functions. This role is ideal for someone who thrives in a fast-paced, tech-focused startup environment and enjoys balancing legal precision with practical business judgment.
Responsibilities
Commercial Contracts
Review, redline, and negotiate a wide range of commercial agreements with a “draft-to-close” mindset.
Manage vendor, enterprise SaaS, marketing, consulting, and partnership agreements.
Ensure agreements align with company goals and compliance standards while supporting quick business turnaround.
Privacy, Data Protection & Compliance
Serve as the subject‑matter expert on global privacy and data protection laws, including GDPR, CCPA, CPRA, and the EU‑US Data Privacy Framework.
Negotiate and update Data Processing Agreements (DPAs) and security addendums.
Stay current on evolving privacy and AI regulations, ensuring compliant implementation in both contracts and company practices.
Provide practical, proactive guidance on cookies, “Do Not Sell” notices, and related consumer privacy disclosures.
Product Counseling
Partner with product and engineering teams through every stage of the product lifecycle-from ideation to launch.
Advise on legal issues related to new product features, subprocessors, and online consent mechanisms.
Support privacy‑by‑design initiatives and ensure regulatory compliance across new technologies, including AI systems.
Preferred Qualifications
5-8 years of legal experience, including prior in‑house experience at a fast‑paced B2B SaaS company (Series B-D preferred).
Strong commercial experience on both vendor and sales sides.
Deep knowledge of global privacy laws (GDPR, CPRA, CCPA, EU‑US Data Privacy Framework).
Familiarity with SOC2, ISO27001, and AI compliance best practices.
Excellent communication and responsiveness; proven ability to collaborate with executives and cross‑functional teams.
Experience with Ironclad, Notion, Slack, or Salesforce is a plus.
Why This Role Stands Out
Remote‑first flexibility : Work fully remote with genuine work‑life balance.
Diverse experience : Engage across commercial, privacy, and product counseling matters-not a siloed role.
Global exposure : Collaborate with teams across the U.S., UK, EU, and Canada.
Collaborative culture : Work directly with executives and decision‑makers in a lean legal team environment.
Potential to convert : Start as a contractor with the potential for full‑time hire (target salary range : $205K-$274K + equity ).
Cutting‑edge work : Help shape AI and privacy policies for one of the most innovative tech platforms in the SaaS space.
Application Materials
After applying, please submit the following via EMAIL to *********************************** :
Generic Cover Letter
Law school transcript
Redacted Writing Sample
Contact Us
***********************************
**************
alignedtalentacquisition.com
*****************************************
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Senior Service Designer - Housing
Work from home job in Boston, MA
This is a contract-based employment opportunity.
The Executive Office of Housing and Livable Communities (EOHLC) was established in 2023. Its creation reflected the Commonwealth's focus on housing, elevating the organization from a division (DHCD) to an executive office reporting directly to the Governor. EOHLC works to create more homes and lower housing costs for Massachusetts residents. We administer programs focused on housing production, housing affordability, fairness and equity in housing opportunity, emergency and transitional housing and financial supports, and home energy affordability, among other areas.
Are you interested in helping people in Massachusetts find and secure affordable housing? The Executive Office of Housing and Livable Communities (EOHLC) is hiring a Senior Service Designer - Housing to reimagine the affordable housing experience.
You'll start by collaborating on the design of a centralized application experience that streamlines how people learn about, apply for, and gain access to private affordable housing. In addition to improving the front-end applicant experience, you will also shape the back-end experience for property managers, municipalities and housing search workers/advocates. We need a systems thinker who thrives on understanding people and delivering complex services and holistic experiences.
This position is a full-time contract opportunity. The primary work location for this role will be at 100 Cambridge Street, Boston, MA 02114. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST. This position follows a hybrid schedule, typically requiring an average of two days per week in the office, with the flexibility to balance on-site and remote work as needed.
Duties and Responsibilities:
Define and concept test an Affordable Housing Application experience in partnership with the team's Experience Design and Research Lead.
Engage constituents and service providers to understand their needs, map their experiences, and co-design digital and non-digital solutions.
Create compelling and effective service design artifacts to drive shared understanding and action (for example: ux wireframes, future state concepts, journey maps, service blueprints, prototypes, frameworks etc.)
Guide vendor development teams and ensure outputs respond to constituent needs navigating, applying, and securing privately owned affordable apartments and homes.
Partner with agency stakeholders to understand policies, technology systems, business needs, and other constraints when optimizing service delivery.
Drive impact within a complex ecosystem that builds on existing discovery work. The team recently finished discovery work to understanding user needs. You'll help the team extend these learnings, create a people-centered roadmap, and help move the team from vision to implementation.
Help us grow our service design practice by working with peers to shape state-wide service patterns, best practices, and integrated solutions.
Act as a change agent within Housing and Livable Communities by advocating for iterative people-centered design and research.
Preferred Knowledge, Skills, and Abilities:
5-7 years of professional experience in service design
3+ years of experience working on government services or similarly complex public service orientated spaces
Enthusiasm for solving problems facing public-sector agencies and promoting access to public services using modern technology, design, and research practices
Demonstrated flexibility and patience in navigating highly regulated environments and complex stakeholder dynamics
Deep expertise in service design, experience research, and experience/design strategy
Comfortable facilitating co-design sessions, stakeholder workshops, and generative meetings
Strong system thinking skills
Outstanding verbal, written, and visual communication and storytelling skills
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Hybrid Technical Scum Master
Work from home job in Hartford, CT
A healthcare insurance provider is seeking a Technical Scrum Master with deep experience in the data domain and cloud technologies-preferably Google Cloud Platform (GCP)-to drive delivery for a team in a heavily data‑reliant organization. The ideal candidate will be able to come on-site in Hartford, CT twice a week. You will lead daily standups and manage a 3‑week sprint cadence, facilitate all Scrum ceremonies (planning, reviews, retrospectives), remove impediments, and foster continuous improvement while ensuring adherence to Agile best practices. With strong technical aptitude and project management skills, you'll understand the team's work, summarize complex technical issues, and report out progress, risks, velocity, and key metrics to stakeholders. Acting as a liaison between engineering and the business, you will represent the team, communicate clearly about challenges and trade‑offs, and help prioritize and refine the backlog to keep data-centric, cloud-native initiatives on track. The ideal candidate can speak confidently on behalf of the team's work, translate technical problems for non-technical audiences, and cultivate a high-trust, collaborative environment optimized for delivering value on GCP.
REQUIRED SKILLS AND EXPERIENCE
• 4+ years of experience acting as a Scrum Master involved in the technical nuances of the team, able to facilitate the team and drive delivery
• Hands-on experience with Google Cloud Platform (GCP) and familiarity with cloud-based environments.
• Experience in data domain projects, understanding data workflows and dependencies. • Strong technical aptitude with the ability to understand and summarize technical issues in data-centric projects.
• Excellent communication and stakeholder management skills, able to represent the team effectively.
• Project management expertise, including sprint planning and reporting.
Compensation:
Up to $45/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Senior Business Development Manager for CDMO ADC_ Boston
Work from home job in Boston, MA
Job Description - ADC Business Development Role
General:
Porton Pharma Solutions Ltd. a leading pharmaceutical CDMO company that provides global pharmaceutical companies with innovative, reliable, and end-to-end process R&D and manufacturing services across small molecule & new modality APIs, dosage forms, and biologics.
This BD role is responsible for driving business breakthroughs in the U.S. ADC market through proactive client engagement and strategic business development. The key focus includes building and expanding ADC client relationships, influencing key decision-makers, identifying client needs and market opportunities, and gathering competitive intelligence. This role will also lead contract negotiations and deal execution to secure new business and support the company's growth strategy in the ADC field.
Position Profile:
Position Title/Grade: From Sr. Manager to Associate Director level
Position Type: Individual Contributor
Work Location: Remote work, living in the greater Boston area is preferred
Direct Supervisor: Executive Director, lead of New Modality BD Team
Key Responsibilities:
Develop and Strengthen ADC Client Relationships in the U.S.
Actively develop and expand relationships with ADC clients in the U.S. by deeply understanding their business needs, technical challenges, and strategic priorities.
Provide tailored solutions that address client pain points and create long-term value, enhancing trust and partnership.
Regularly meet with clients through face to face visits, business presentations, and participation in industry events to build new relationships from the ground up (0-1 stage).
Identify key decision makers within target organizations and establish strong, influential connections.
Build a strategic client network to support sustainable growth in the ADC business.
Drive Client Engagement and Influence Key Stakeholders
Proactively engage with both existing and potential ADC clients to increase awareness of the company's capabilities and services.
Conduct in-depth business and technical discussions to better understand clients' priorities and influence their decision-making processes.
Effectively position the company's technical strengths, project track record, and service advantages to enhance its competitiveness in the U.S. ADC market.
Strengthen strategic relationships with decision-makers, influencers, and other stakeholders critical to business development.
Identify Market Opportunities and Customer Needs
Continuously collect, analyze, and track client feedback to identify their evolving business needs and market opportunities.
Monitor ADC industry trends, technology advancements, and regulatory developments to anticipate changes in client demands.
Maintain close communication with internal cross-functional teams-including R&D, manufacturing, quality, and project management-to ensure timely alignment with customer requirements. Collaborate with CC3 (TS/PL, PMM) and New Modality R&D and manufacturing teams to align on customer needs and project delivery.
Support the development of commercial strategies based on real-time market and customer intelligence.
Gather and Analyze Competitive Intelligence
Regularly monitor competitors' public information, including market activities, product launches, strategic announcements, and financial disclosures.
Utilize professional market research institutions, industry databases, and analytical tools to assess competitors' market share, pricing trends, customer perception, and business strategies.
Provide detailed, actionable intelligence to support internal decision-making, commercial positioning, and competitive strategy development.
Identify gaps and opportunities to strengthen the company's competitive advantage in the U.S. ADC market.
Lead Contract Negotiations and Drive Business Breakthroughs
Take full responsibility for leading commercial discussions, contract negotiations, and deal execution with U.S. ADC clients.
Clearly articulate the company's technical advantages, operational capabilities, and successful project cases to enhance client confidence and close deals.
Work with internal teams to create flexible commercial policies, such as pricing optimization, service upgrades, or partnership models, to meet client needs and increase win rates.
Achieve breakthrough growth in the U.S. ADC business by securing new projects and expanding the company's market presence.
Contribute to the company's overall commercial goals by meeting or exceeding revenue and growth targets.
Qualifications:
A Master or Ph.D. degree in Biology, Pharmacy, or other related life science areas is required.
Minimum of 1-2 years of hands on business development experience in the CDMO industry with a focus on ADC services.
Existing ADC client resources or prior involvement in strategic partnership building is required.
Demonstrated ability to identify and engage ADC clients, maintain strong business relationships, and successfully drive deal closures.
Solid knowledge of ADC-related scientific and technical principles, applicable regulatory and legal requirements, and commercial and marketing practices.
Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations.
Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Relevant experience in antibody CRO BD or pharmacology BD will also be considered.
No formal management experience required, but the ability to operate independently and influence internal and external stakeholders is expected.
Bilingual proficiency in English and Chinese is required to support cross-border client communications and business activities.
Core Competencies:
Strong interpersonal skills and approachability: able to build and maintain positive relationships with clients and colleagues.
Proactive and results-oriented mindset: self-driven, goal-focused, and able to take initiative.
High resilience under pressure: adaptable, persistent, and able to perform effectively in a fast-paced and challenging environment.
Strong learning and analytical abilities: quick to understand new concepts, with solid skills in synthesis, problem-solving, and critical thinking.
Customer Specialist - Work from Home ($18.50 per hour plus Bonus)
Work from home job in East Providence, RI
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Biomedical IP Patent Associate - Hybrid, Boston-area
Work from home job in Boston, MA
A Boston-based law firm is seeking Level I and II patent agents along with associates who possess a strong technical background in biomedical engineering or materials science. Responsibilities include drafting and prosecuting patent applications, conducting analyses, and counseling clients on strategies. A Ph.D. or a master's degree with industry experience is preferred. Candidates must be authorized to work in the US without sponsorship, operating under a hybrid model requiring office presence four days a week.
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Director, Hospital Finance and Policy
Work from home job in Providence, RI
The Hospital Association of Rhode Island (HARI) is a membership organization focused on meeting the healthcare needs of Rhode Island through advocacy, representation, education and other supports. HARI ensures that the needs of its members are heard and addressed in state and national policy development, legislative and regulatory debates, and a system of transformation matters.
Role Description
HARI is seeking an innovative and collaborative leader to serve as its Director, Hospital Finance and Policy. This position will lead the association's work in the areas of healthcare finance, reimbursement, data collection and analysis, and payer behavior. The director role demands a hands-on, practical approach to financial and policy issues, in-depth knowledge of Medicare and Medicaid with the ability to develop and validate financial data promptly and to respond to member inquiries effectively.
Key responsibilities:
Lead the association's efforts to analyze healthcare finance policy information and support advocacy efforts related to state, federal and commercial insurer behavior, practices and policy.
Monitor and analyze the financial impact of state and federal legislative and regulatory activities related to Rhode Island hospitals, including Medicaid and Medicare.
Research and analyze proposals for potential healthcare policy changes at both state and federal levels that will impact members: e.g. alternative payment methods and 340B reforms.
Provide support and advice to hospital chief financial officers and peer groups including finance, reimbursement and utilization review through leadership and collaboration
Manage related data systems and contracts to ensure timely and accurate analysis and reporting to support members and advocacy.
Contribute to HARI's organizational mission, strategic plan and advocacy strategies.
Qualifications/Skills
Master's degree strongly preferred. Minimum of a bachelor's degree in health administration, public health, or business with a concentration in finance required.
Minimum of 5-7 years healthcare knowledge and applied experience, including work in healthcare/hospital finance, and Medicaid/Medicare implementation and policy.
Experience in developing and implementing financial models related to healthcare data such as reimbursement, utilization, third-party payers, and financing.
In-depth knowledge of state (RI) and federal financial and reimbursement policy issues related to Medicaid, Medicare and commercial payers.
Experience in government and commercial payer arrangements, budgeting, revenue cycle and regulatory requirements.
Exceptional skill in project management and the ability to manage a wide range of member issues to a successful resolution.
Attention to detail, critical thinking and strong written and oral communication skills.
Salary and Benefits
The salary range for the position is between $110,000 - $125,000 per year.
HARI offers a highly competitive benefits package and a flexible, hybrid remote work arrangement.
HARI is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran or basis of disability or any other federal, state, or local protected class.
Online Work From Home
Work from home job in Newton, MA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists
Work from home job in Connecticut
Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No Administrative Assistant admin experience needed.
Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
$75-$150 (per 1 hour session)
$300-$750 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Administrative assistant admin experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are an administrative assistant or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Senior Technical Support Engineer
Work from home job in Waltham, MA
Senior Tech Support Engineer
Schedule: Hybrid Onsite 3 days per week
Employment Type: Full Time
We are building a next-level support team and looking for a Sr. Tech Support Engineer who can deliver fast, polished, solutions-driven support to high-visibility users across the business. This is not a traditional ticket-taker role. You will be the first line of defense and the person who actually
solves
problems instead of forwarding them to someone else.
If you enjoy being the hero who jumps in, takes ownership, and resolves issues end to end, you'll fit in well here.
What You'll Do
High Touch User Support
Deliver white-glove support for executives, analysts, and business users.
Handle urgent issues with professionalism, urgency, and clear communication.
Build strong relationships built on trust, empathy, and reliable problem solving.
Hands-On Technical Troubleshooting
Diagnose and resolve issues across Windows, mac OS, Office 365, Teams, Zoom, Slack, and mobile devices.
Resolve identity and access challenges including password resets, MFA issues, provisioning, and permissions.
Troubleshoot desktop, network, and application issues without relying on engineering teams for routine fixes.
Conference Room and AV Support
Support conference room technologies, hybrid meetings, webinars, and video collaboration platforms.
Maintain room readiness and resolve AV issues quickly for smooth internal and external meetings.
Onsite, Remote, and On-Call Support
Work onsite in Waltham three days a week.
Provide remote support for traveling or work-from-home users.
Fulfill same-day onsite needs when a problem requires hands-on troubleshooting.
Participate in a 24/7/365 on-call rotation.
Collaboration and Continuous Improvement
Partner with cloud, network, and security teams to address complex issues.
Help “shift left” by taking on issues traditionally owned by engineering groups.
Identify opportunities to improve support processes and elevate the user experience.
What You Need to Bring
Technical Skills
You do not need experience with every tool in the environment, but you must have the depth to tackle real problems independently. Key knowledge areas include:
Microsoft Entra / Azure identity tools
Networking fundamentals and traffic tools such as Zscaler
Windows and mac OS
Office 365
iOS and mobile device management basics
Teams, Zoom, Webex, and other collaboration platforms
Core Competencies
Strong customer empathy and professional presence when supporting high-visibility users
Excellent communication skills that make people feel supported and understood
Ability to take ownership and resolve issues without passing them off
Comfort troubleshooting unfamiliar problems and navigating ambiguity
Strong judgment, attention to detail, and a solutions-first mindset
Experience
7 to 10 years in technical support, desktop support, or similar hybrid support roles
Experience in fast-paced, high-expectation environments
Certifications like CompTIA A+, Microsoft Modern Desktop, or ACSP are helpful but not required
Why This Role Matters
This team is transforming technology support into a proactive, high-skill function that delivers an exceptional experience for business users. You will be a key part of that shift, solving problems at the point of impact and raising the standard for how support is delivered across the organization.
Work from Home - Need Extra Cash??
Work from home job in Hartford, CT
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Data Entry Product Support - No Experience
Work from home job in Shelton, CT
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.