Information Technology Consultant jobs at Edge Services

Schedule: M-F, 8am - 5pm, some flexibility may be required Interview Process: First Round Phone Screen, Second Round Onsite Interview Six month anticipated assignment. Possibility of extension based on demand. Role Overview The Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware, and infrastructure both in-person and (at times) remotely within the Corning Valley (USA). The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office suites. Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes. Daily Tasks (include but are not limited to) • Active Directory Administration • Limited support for corporate mobile devices • Familiarity with cloud applications (Office365, etc.) • Troubleshooting Cisco VPN connectivity • Familiarity supporting Citrix connectivity • Remote connection/utilization • Asset management skills • Edge, Google Chrome, various browser(s) support • Installation/configuration of various Adobe products • Installation/configuration of Check Point endpoint client software • Printer/driver troubleshooting & installation • ServiceNow utilization • Deployment/configuration of standard IP telephony • Hardware ordering/deployment Additional Responsibilities • Documentation (records) management • Knowledge base utilization • Project interaction • Customer scheduling/follow-ups • End user equipment moves (disconnect/reconnect) • Multi-team interaction and/or technical roundtable participation • Standard device imaging via USB/PXE server(s) • Smart-Hands tasks/functions outside of standard operational work Required Skills/Experience: ** • 1+ year Hardware Experience (beyond imaging/deployment) or relevant experience** • Excellent problem-solving and communication skills • Proven experience in Windows OS deployment, especially Windows 11 • Basic knowledge of Command Prompt and PowerShell • Willingness to learn & grow Required Education: • Associate's degree (preferred), HS Diploma or GED Minimum Required Preferred Certifications: • CompTIA IT Fundamentals • CompTIA A+ • CompTIA Cloud+ • CompTIA Mobility+ • CompTIA Network+ • CompTIA Server+ Performance Expectations Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service. The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines. This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person. The Corporate Field Services Technician will take ownership of follow-up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position. IMPORTANT Notes • The initial location of assignment is subject to change at any time given that Field Services operates and travels between various sites to facilitate end-user requests/issues. o That said, the role may require some light travel as needed for event support and/or remote sites with customers needing assistance. • The candidate may be considered for future development opportunities within the Service Line and possibly outside of the organization after a period of 1.5 to 2 years in the Field Services role.

We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq. What you will be doing: The Information Technology Specialists (On-Site) will join the talented team at the Greensburg Salem School District. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution. Essential Functions: New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications. Conducts problem identification and resolution with a focus on help desk ticket resolution. Develops desktop strategies and configuration alternatives to best meet customer needs. Architects, create, deploy and maintain standard workstation images for desktops and laptops. Architects and implements patch distribution management (desktop). Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance. Understanding Active Directory group policies and maintaining application groups. Proven experience in desktop methodologies and best practices. Ability to interact with customers on the telephone and in person. Provides ongoing hardware and software support for all technologies. Addresses help desk tickets efficiently and in a timely manner. Troubleshoots and resolves technology failures, documenting required changes. Responsible for managing multiple priorities including tickets, projects and other assigned tasks. Keeps current with technology trends and changes related to position. Specific Technology Skills/Experience PC Security Administration/Update experience. Active Directory experience. Mobile device experience. Microsoft and IOS experience Qualifications & Educational Requirements Associate degree in technically related field preferred. Experience providing computer and network support. Exceptional written and oral communication skills. Must possess extensive troubleshooting skills. Ability to work well in a demanding and fast-paced environment. Excellent interpersonal skills for both internal and external communications. Must be able to successfully pass criminal background checks.

Our government client is looking for an experienced IT Security Analyst on a hybrid 6+ months renewable contract role in Richmond, VA. - IT Security Analyst | HYBRID W2 RATE - $65/hr - $70/hr Job description: Individual is able to work without assistance; provides leadership for others; able to manage highly complex work efforts; may have advanced education; has extensive industry experience. The IT Security Analyst monitors and advises on information security issues related to the systems and workflow at an agency to ensure the internal IT security controls for an agency are appropriate and operating as intended. Coordinates and executes IT security related projects for the agency. Coordinates response to information security incidents. Develops and publishes Information Security policies, procedures, standards and guidelines based on knowledge of best practices and compliance with Commonwealth IT Security policies, standards, and guidelines. Conducts campus-wide data classification assessment and security audits and manages remediation plans. Collaborates with IT management, Internal Audit, and VITA to manage security vulnerabilities. Creates, manages and maintains user security awareness. Conducts security research and keeps abreast of latest security issues. Prepares IT security documentation, including department policies and procedures, agency notifications, Web content, and alerts. Required/Desired Experience: 12 Years of Individual must have experience working without assistance; providing leadership for others; managing highly complex work efforts. Required 7 Years of Individual must have experience in the IT Security or related field. Required About Vector: Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY ************************ “Celebrating 30 years of service.”

Who we are: We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq. What you will be doing: The Information Technology Specialists (On-Site) will join the talented team at the Peters Township School District. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution. Essential Functions: New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications. Conducts problem identification and resolution with a focus on help desk ticket resolution. Develops desktop strategies and configuration alternatives to best meet customer needs. Architects, create, deploy and maintain standard workstation images for desktops and laptops. Architects and implements patch distribution management (desktop). Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance. Understanding Active Directory group policies and maintaining application groups. Proven experience in desktop methodologies and best practices. Ability to interact with customers on the telephone and in person. Provides ongoing hardware and software support for all technologies. Addresses help desk tickets efficiently and in a timely manner. Troubleshoots and resolves technology failures, documenting required changes. Responsible for managing multiple priorities including tickets, projects and other assigned tasks. Keeps current with technology trends and changes related to position. Specific Technology Skills/Experience: PC Security Administration/Update experience. Active Directory experience. Mobile device experience. Microsoft and IOS experience Qualifications & Educational Requirements: Associate degree in technically related field preferred. Experience providing computer and network support. Exceptional written and oral communication skills. Must possess extensive troubleshooting skills. Ability to work well in a demanding and fast-paced environment. Excellent interpersonal skills for both internal and external communications. Must be able to successfully pass criminal background checks.

Local Applicants ONLY No 3rd Parties/Sub Vendors Job Type: Contract to Hire Work Authorization: U.S. Citizen The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am). Responsibilities: Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Experience Required: IT Service Desk or Operations support - 3+ years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 3+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 3+ years

Who we are: We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq. What you will be doing: The Information Technology Manager will join the talented team at the Upper Bucks County Technical School in Perkasie, PA 18944. You will be the primary interface between Questeq and the assigned educational institution and are responsible to manage the overall Questeq educational technology delivery model. Essential Functions: Oversees and executes the onsite day to day technical support and network operations Improves network, desktop hardware and software processes and supports critical educational strategies Works with Questeq and the schools administrative team to achieve the educational organization and Questeq IT goals Prioritize work assigned to on-site staff to match the skills of the engineer (use the most cost effective engineer for the work) Attends all corporate required meetings, such as, Technology Manager meetings Proactively manages the entities onsite IT support staff Manages and tracks call ticket queue, ticket documentation and time to close metrics Analyze ticket information and identify productivity improvements Identify opportunities to eliminate ticket causes Identify opportunities for remote resolution Works with Questeq administrative staff within the Front-Line Support, Infrastructure Support, and Project Services departments Supervises the system-wide inventory of technology assets as defined between the educational organization and Questeq Aids Questeq by identifying technology infrastructure current and future needs. Assists with recommending technology improvements Communicate effectively appropriate Sales Account Manager and/or Director, Field Operations on any issues or opportunities Follows and adheres to Questeq's Educational Technology Management (ETM) mode Requirements: Bachelor's degree Industry certifications preferred Strong Technical background Experience with leadership & vision Experience with strategic planning Experience with team building & staff development Clearly defined and consistently communicated staff performance expectations Creating innovation and supporting continuous staff improvement Rating, rewarding, and holding staff accountable for achieving specific goals Extensive experience with Information Technology Management Familiarity with communication and business systems management Apple IOS experience preferred Experience with data management such as PIMS - preferred Must possess or be able to pass following clearances: Child Abuse History, Criminal Background Check, and Fingerprinting clearances This is a full time and benefited position including medical, dental, vision and a 401k with a company match

Company: Applied Systems Associates Status: Full time position, available immediately Job Category: Computer Services Job Title: IT Technician About aSa: aSa is an established company celebrating over 55 years as a software provider. North America's leading supplier of software for the reinforcing steel industry, aSa also provides custom-programming, training, and support for software by Microsoft (Business Central), and Bentley Systems (CAD software) Our office is located just 13 miles east of Pittsburgh. aSa offers a casual, friendly working atmosphere, as well as a competitive salary with profit sharing, paid vacation, and excellent benefits. Mentoring is available to help with internal advancement. We are an equal opportunity employer. Visit our website at ******* HQ.com IT Technician We are seeking an enthusiastic and professional individual to set up, ship/install, maintain and support IT related hardware and software for our customers and in house. Experience with hardware/software installing and troubleshooting Microsoft networking experience and a strong technical knowledge of Windows 7 through Windows 11 and Windows 2008R2 Server through 2025 Server operating systems, Core Microsoft Office Suite required Experience with Microsoft SQL Server, Microsoft 365 Suite, security software, Acronis Cloud backup software is a plus Position requires excellent communication, multitasking, and organizational skills with an eagerness to learn Strong interpersonal skills to interact with all levels of management and customers Ability to manage multiple tasks in a fast-paced environment Ability to lift and move computer equipment and packages as needed An IT technical school diploma or IT degree, 0-1 years of relevant work experience, and Microsoft certifications are preferred Proficiency in Spanish and/or Portuguese is a plus Forklift certification or experience a plus Key Responsibilities Pre-delivery setup and configuration of hardware/software First-level help desk support for customers and internal staff In-house PC maintenance and yearly upgrades Shipping, receiving, and inventory management Assist with customer implementations and trade show setups Contact Information: Send your resume and cover letter to ITSEMP@asa HQ.com with ‘IT Technician Application' in the subject line.

Are you an experienced Consultant, IT Architecture with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Consultant, IT Architecture to work in their company in Austin, TX. Primary Responsibilities/Accountabilities: Implements technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise- wide solutions, using the company hardware/software products and/or processes and methodologies Integrates solutions and strategies within the customer environment, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure Identifies additional product/services sales opportunities in customer organization Assists the sales organisation and related Practice Areas as technical/industry subject matter experts The role requires skills and understanding of the industry's best practices and methodologies to tie dissimilar components together into an aggregate system. Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Uses expertise to construct specific and detailed solutions that encompass process, technology, project and staffing plans Constructs risk assessments and corresponding remediation plans relative to custom solution proposals Participates in the construction of financial models that align with custom solution proposals Composes applicable services agreements (e.g. Statements of Work, SLA documentation, etc.) that specify processes, technology, staffing, deliverables, commitments, risk, and project management aspects of a solution Supports deal negotiation and closure to include transition support to service delivery Serves as a services subject matter expert to both internal and external customers Follows all organizational standard operating procedures relative to cost modeling, approvals and reviews, and all other associated workflow, documentation and deliverables Participates in applicable win-loss reviews and incorporates learnings into future solutions Leads a technical team in developing solutions to complex business problems. Leads the design of multiple service areas or technologies within a broader services solution; leads overall technical implementation for large and complex engagements Contributes to the sales pursuit strategy. Participates or leads in customer presentations at the senior leadership level or higher May participate or lead in establishing operational plans and processes for the group. Leads research, discovery, planning and implementation efforts to improve business processes. Mentors less experienced team members May be involved in international sales opportunities. Provides expertise on the availability and viability of third-party components and services. Ensures third-party components comply with established architecture. Implements the information technology architecture and the total systems solutions to the enterprise-wide systems requirements of the customer. Participates in the Solution Architecture Review for projects, applications and infrastructure. Defines standardized reference architectures for processes and technology Qualifications: 8 to 12 years of professional experience with a bachelor's degree in computer science or a relevant field Strong working experience building Infrastructure automation using Ansible, Terraform or others in a Private/On-Prem Data centre leveraging bare-metal servers Strong experience with Linux and storage fundamentals, Kubernetes networking, storage RBAC, POD Security, Operator SDK/Use of Fabric8 API. Knowledge of core networking fundamentals, BGP/eBGP, Calico networking, service mesh (e.g., Istio, NGINX) Programming - Shell scripting, Python, HELM, Automation - Ansible, CICD Strong working experience with application architecture, HA, DR, Infrastructure services (DNS, Load Balancer, Firewall, TLS certs, web servers, reverse proxies, GIT Broad knowledge in systems telemetry and monitoring (ELK, Prometheus, Grafana, Dynatrace, Splunk, etc.) Experience with Agile methodologies, effective working independently and in a virtual team setting.

IDR is seeking a IT Support Technician I to join one of our top clients for an opportunity in Englewood, CO. This role is ideal for individuals with a customer service mindset, high energy, and a passion for technical support within a corporate environment. The position involves providing desktop support and ensuring seamless audio-visual and network operations. Position Overview for the IT Support Technician I: Provide basic desktop, printers, and peripherals support on-site to end users. Assist with conference room setup, audio-visual equipment, and troubleshooting. Deliver exceptional customer service ensuring high levels of customer satisfaction. Support and maintain hardware and software solutions as per organizational standards. Collaborate effectively with team members and share knowledge to enhance team performance. Requirements for the IT Support Technician I: Associate's Degree in a related field or relevant IT certifications (Microsoft, A+, Help Desk Institute, Dell, etc.). 1-2 or more years of relevant experience in desktop support. Basic knowledge of current IT standards related to computers, printers, network technology, drivers, and troubleshooting peripherals. Demonstrated customer/solution ownership and a drive for excellence. Excellent written and verbal communication skills with end users. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row. Compensation Details: $25.1/hr W2

IDR is seeking a IT Support Technician to join one of our top clients in Fort Worth, Texas. If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today! Overview/Responsibilities for the IT Support Technician : Responsible for providing on-site and/or remote technical support to end-users. Troubleshoot and resolve desktop, laptop, printer, and peripheral issues. Assist users with software problems, including operating systems, productivity suites and other applications. Set up new computers and equipment at user locations. Replace or upgrade hardware components. Use IT service management (ITSM) tools to log, track, and update service tickets. Frequently travel within a facility or to nearby locations. Document resolutions, technical procedures, and asset changes. Required Skills for the IT Support Technician : 4+ years of experience in an IT Field Support position Hands-on experience working with Locution or similar Public Safety alert systems (Active911, Purius, Pulsepoint) Experience working in Public Safety or Government environment Basic IT Certification Preferred (A+) What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row

Direct End Client: City of Philadelphia Job Title: Workday Product Director Duration: 12+ Months Contract Hours Per Week: 40 hours per week Interview Type: Webcam or In-Person Ceipal ID: COP_WORK423_MA Requirement ID: 423 The resource(s) covered under this SO will support the: The Office of Innovation and Technology is seeking a Workday Product Director to lead, manage, and grow the team responsible for the implementation, optimization, and continuous improvement of Workday across various modules. Position overview / Statement of Work This leadership role will oversee a team of 40 professionals working across Workday's Financial and Purchasing modules to drive operational excellence, improve efficiencies, and enhance system capabilities. The ideal candidate will have a background in Workday, combined with leadership experience in managing large, cross-functional teams within a complex organizational environment. This role requires a deep understanding of Workday's capabilities and best practices, as well as the ability to drive product strategy, manage cross-functional teams, and deliver impactful results that meet the needs of public sector stakeholders. The ideal candidate will have experience in a large public sector environment and will be passionate about enhancing Finance, Purchasing, and operations through cutting-edge technology.. Work activities: • Workday Financial Management Product Strategy & Roadmap Development: o Define and maintain the Workday product roadmap aligned with the strategic goals of the organization. o Collaborate with senior leaders, stakeholders, and department heads to prioritize and align Workday initiatives with broader organizational objectives. o Manage product lifecycle from concept to delivery, ensuring the solutions meet business needs, regulatory requirements, and user expectations. • Cross-Functional Team Collaboration: o Lead, mentor, and manage a team of 40 professionals across various functions, including functional experts, analysts, and system administrators, ensuring high performance, productivity, and engagement. o Serve as the primary liaison between business stakeholders and technical teams, translating business requirements into actionable system configurations and enhancements. o Provide strategic direction and thought leadership to team members across different Workday modules, ensuring alignment with organizational goals and priorities. o Develop and implement training programs to continuously enhance the team's technical expertise and leadership skills. o Provide guidance on Workday best practices and drive change management initiatives to ensure successful adoption of new features. • Project Management & Delivery: o Lead the execution of Workday implementation projects, upgrades, and system configurations, ensuring projects are delivered on time, within scope, and within budget. o Serve as the primary point of contact for stakeholders, ensuring transparent communication on project statuses, timelines, risks, and outcomes. o Identify and mitigate risks that could affect project timelines or quality, taking corrective action as needed. • Optimization & Continuous Improvement: o Work with business stakeholders and technical teams to evaluate system performance, monitor key metrics, and implement updates or new features that drive efficiency and effectiveness. o Lead the evaluation and deployment of new Workday features and functionality, ensuring continuous enhancement of the platform's capabilities. o Ensure the effective integration of Workday with other enterprise systems, managing dependencies and resolving challenges as needed. • Stakeholder Communication & Training: o Act as a subject matter expert (SME) for all Workday-related topics, direct training and support to end users across the organization. o Regularly communicate project status, outcomes, and improvements to both technical and non-technical stakeholders. o Ensure training materials are developed and maintained, including user documentation and user support resources, to support effective platform adoption. • Compliance & Security: o Ensure that Workday configurations and updates comply with all relevant regulatory requirements, data privacy laws, and internal policies. · Partner with the IT and security teams to maintain data integrity, security, and confidentiality within Workday, particularly for sensitive employee and financial data. Performs miscellaneous job-related duties as assigned. Skills/experience of the assigned staff: Required • In-depth knowledge of Workday Finance, Purchasing and other Workday modules, with experience in system configuration, deployment, and post-implementation support. • Strong understanding of public sector finance and purchasing processes, regulations, and compliance requirements. • Ability to lead cross-functional teams and work with senior leaders to drive product success. • Excellent project management, organizational, and time management skills with a focus on delivering high-quality results on time. • Strong analytical and problem-solving abilities with the capacity to make data-driven decisions. • Demonstrated experience leading Workday product strategy within a government agency, large municipality or similarly complex public-sector organization. • Experience working with Workday Studio, Workday Integration, Workday Reporting, and other technical components of the platform. Highly Desired/Preferred • Experience with other ERP (Enterprise Resource Planning) solutions • Strong communication and interpersonal skills, with the ability to influence and build relationships at all • organizational levels. • Self-motivated, detail-oriented, and able to manage multiple priorities • Customer-centric mindset with a commitment to delivering excellent service and value to the organization. • Adaptability and flexibility to respond to changing business needs and priorities. • Bachelor's degree in Business Administration, Information Technology, Finance, or a related field; advanced degrees or certifications (e.g., MBA, Workday Certification). • Minimum of 10+ years of experience in financial systems management with significant experience in system configuration, integration, and optimization and with at least 5+ years in a leadership role managing large, cross-functional teams preferably in a large governmental environment. • Proven experience in managing large-scale Workday implementations, system optimizations, and driving the development of strategic product roadmaps. • Knowledge of data privacy laws and regulations specific to public sector operations. V Group Inc. is a NJ based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant. Please share my contact information with others working in Information Technology. 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The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware, and infrastructure both in-person and (at times) remotely within the Corning Valley (USA). The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office suites. Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes. Daily Tasks (include but are not limited to): Active Directory Administration Limited support for corporate mobile devices Familiarity with cloud applications (Office365, etc.) Troubleshooting Cisco VPN connectivity Familiarity supporting Citrix connectivity Remote connection/utilization Asset management skills Edge, Google Chrome, various browser(s) support Installation/configuration of various Adobe products Installation/configuration of Check Point endpoint client software Printer/driver troubleshooting & installation ServiceNow utilization Deployment/configuration of standard IP telephony Hardware ordering/deployment. Additional Responsibilities: Documentation (records) management Knowledge base utilization Project interaction Customer scheduling/follow-ups End user equipment moves (disconnect/reconnect) Multi-team interaction and/or technical roundtable participation Standard device imaging via USB/PXE server(s) Smart-Hands tasks/functions outside of standard operational work. Required Education, Skills and Experience: Associate's degree (preferred), HS Diploma or GED Minimum Required. 1+ year Hardware Experience (beyond imaging/deployment) or relevant experience. Excellent problem-solving and communication skills Proven experience in Windows OS deployment, especially Windows 11 Basic knowledge of Command Prompt and PowerShell Willingness to learn & grow. Preferred Certifications: CompTIA IT Fundamentals CompTIA A+ CompTIA Cloud+ CompTIA Mobility+ CompTIA Network+ CompTIA Server+ Performance Expectations: Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service. The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines. This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person. The Corporate Field Services Technician will take ownership of follow-up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position. IMPORTANT Notes: The initial location of assignment is subject to change at any time given that Field Services operates and travels between various sites to facilitate end-user requests/issues. That said, the role may require some light travel as needed for event support and/or remote sites with customers needing assistance. The candidate may be considered for future development opportunities within the Service Line and possibly outside of the organization after a period of 1.5 to 2 years in the Field Services role.

For more details, please connect with Gautmi Jain at ************ or email at ********************* Required Skills: 84 months experience working with agencies/business areas to understand business requirements to translate to technical and security infrastructure requirements resulting in architecture design documentation covering data flows; interfaces with other systems; authentication; etc. 84 months experience as a Server Administrator at the Application Layer to perform Commercial Off the Shelf (COTS) business application installation, configuration, troubleshooting (with or without Vendor), including L3 Technical support of such solutions on Windows OS platforms, IIS, Tomcat, WebLogic, Certificate Services, and Authentication using Active Directory, SSO with SAML v2.0, and OpenID Connect. 84 months experience performing L3 Analytical and Technical support of COTS / business application interfaces & system interconnects (Networks, Stealth firewall software, F5 and Load Balancing) implemented on converged/mixed environments to diagnose and resolve connectivity issues. 84 months experience performing L3 Analytical and Technical support of COTS / business applications using tools like WireShark, Process Monitor, Netstat, Ping, Traceroute, TelNet, etc. 60 months experience performing L3 Analytical and Technical support of COTS / business applications using tools like Splunk for log analysis, system monitoring, and system performance tuning 24 months experience in scripting knowledge on PowerShell, WMI and other scripting languages to automate and administer application maintenance Responsibilities: Duties include but not limited to the following: Architect technology solutions/systems that meet or exceed Agency business requirements aligning with NYS ITS Technical and Security Service standards and strategies. Troubleshoot and resolve OS configuration, Stealth COI's, storage and networking of Agency Commercial - off - the - shelf (COTS) business applications. Work with COTS Vendors and Agency business areas for COTS installation, configuration and testing. Troubleshoot and resolve issues with Commercial - off - the - shelf business software (COTS) including performance tuning, log analysis and security. Review the systems architecture currently in place and provide detailed specifications for proposed solutions and recommendation of appropriate solutions, upgrades, replacements working with technical staff to recommend solutions to improve it. Research solutions and collaborate with COTS External Vendors and Agency Business Areas for COTS Application implementation including installation, configuration and testing. Recommend and implement system enhancements that will improve the performance and reliability of the systems. Provide mentoring and guidance to other Transportation Portfolio Architecture team members; Provide L3 Technical support for an enterprise-level distributed MS Windows server environment including Stealth COIs and storage and networking of Agency/business COTS business applications. Analyze implemented systems and identify problems, evaluate data and defined problems, document data on COTS including performance tuning, log analysis and security Script repetitive management tasks such as application data processing, workstation and server maintenance using PowerShell; and, Active Directory maintenance and modification. Use a ticketing system to track and manage incidents, service requests, problems, changes, and release/deployment.

IDR is seeking a IT Infrastructure Engineer to join one of our top clients for a full-time opportunity in Fort Worth, TX. This role offers a chance to work within a dynamic IT environment focused on network and systems administration. The organization supports a fast-paced, family-oriented culture that encourages professional growth. Position Overview for the IT Infrastructure Engineer: Wear multiple hats across networking and systems administration responsibilities Support Microsoft Azure, Windows Server, VMware virtualization, and Remote Desktop Services Automate tasks and scripting using PowerShell Contribute to a fast-paced team environment with a focus on long-term growth Work in-office, with Summer Work-from-home Fridays, requiring a commitment of 50 hours per week Requirements for the IT Infrastructure Engineer: 0-5 years of experience in IT Infrastructure (Systems Administration and/or Networking) Bachelor's degree from a credible, four-year university (3.25 GPA or more) Hands-on experience with Microsoft Azure Experience supporting Windows Server, VMware virtualization, and Remote Desktop Services Proficiency with PowerShell for automation and scripting What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.

For more details, please connect with Afra Aleem at ************ Ext 112 or email her at ******************* Job Title: Network Administrator Duration: 30 Months Contract Interview Type: Webcam Department: Department of Financial Services ***Fortinet NSE Certification copy required for submission** Required Skills: 84 months of Administration & Engineering experience with Enterprise firewalls 84 months of experience with Implementing security solutions covering Threat Prevention, URL Filtering, and SSL Decryption 84 months of experience with firewall management systems 84 months of experience with Intrusion protection and prevention systems 84 months of experience with configuring routes and encrypted tunnels between remote locations 84 months of experience with developing and deploying BGP routing solutions. 84 months of experience with high availability network technologies and configurations 84 months of experience with written communications skills. Including creating network diagrams, documenting changes and composing orders of operations for tasks. 84 months of experience implementing and integrating network solutions based on Cisco LAN/WAN. 84 months of experience configuring and installing various network devices and services (e.g., routers, switches, firewalls, VPN). 84 months of hands-on network experience and understanding of: Local Area Networks, Wide Area Networks, TCP/IP, switching and routing protocols. 84 months of experience mentoring staff V Group Inc. is a New Jersey-based IT Services and Products company, strategically organized into multiple business units: Public Sector, Enterprise Solutions, Ecommerce, and Digital. Within our Public Sector unit, we specialize in delivering IT Professional Services to Federal, State, and Local governments. We hold multiple contracts across 30+ states across US, which include NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, MN, NM, VT, and WA. If you're considering a career opportunity with V Group or exploring a partnership, I welcome you to reach out to me with any questions about our services and the unique advantages we offer to consultants. And please feel free to share my contact information with others who may benefit from connecting with us. Website: ************************************** LinkedIn: ***************************************** Facebook: ********************************* Twitter: *********************************

IDR is seeking a Field Support Engineer to join one of our top clients in New York City. This role is pivotal in supporting and maintaining speed and red-light enforcement systems across North America. As a Field Support Engineer, you will be the technical expert on the ground, ensuring systems are installed, calibrated, and functioning optimally. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Field Support Engineer: Provide hands-on field support and diagnostics for system deployments, ensuring swift and professional resolution of incidents. Participate in the installation, testing, and calibration of road safety systems, collaborating with partners and local authorities. Deliver technical training and create clear documentation for partners, operators, and client field teams. Manage local spare parts and logistics to ensure high system availability and readiness. Coordinate with international engineering and R&D teams to escalate and resolve technical issues efficiently. Required Skills for Field Support Engineer: Over 10 years of experience in field service or technical support for electronic or industrial systems. Strong diagnostic and repair skills for complex systems, including electronics and IP networking. Proven ability to work autonomously in the field with minimal supervision. Excellent communication skills, capable of training and explaining technical concepts to non-technical users. Willingness to travel across North America and occasionally to France for training and workshops. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

The IT Infrastructure Engineer is a senior technical role responsible for implementing, operating, and improving enterprise IT infrastructure across our US locations. While enterprise architects define global designs and standards, this role ensures their successful implementation locally, taking full ownership of operations and driving solutions to completion. The Infrastructure Engineer covers core infrastructure domains (network, virtualization, servers, firewalls, storage, backup, monitoring, MFT) and plays a key role in delivering projects, ensuring compliance, and maintaining reliable, secure operations. Salary range starts at $100,000 base and increases based on experience, with bonus eligibility of 10%. DUTIES & ESSENTIAL JOB FUNCTIONS Implement and manage enterprise network infrastructure (LAN, WAN, WiFi, VPNs) across US sites. Administer, configure, and troubleshoot firewalls (Fortinet, Cisco) to ensure secure and compliant connectivity. Manage Windows Server and Linux (RHEL/Debian) environments, Active Directory, and Group Policy Objects (GPOs). Oversee datacenter operations, including storage (SAN/NAS) and enterprise backup systems (Commvault). Deploy, administer, and optimize virtualization platforms (VMware vSphere, ESXi, vCenter). Administer Managed File Transfer (MFT) platforms such as Axway, Connect:Direct, and SFTP. Implement and maintain infrastructure monitoring tools Lead and execute infrastructure projects, including upgrades, migrations, and new deployments, in alignment with global standards. Collaborate with InfoSec and Audit teams to ensure PCI, SOC II, and ISO compliance. Drive troubleshooting and root-cause analysis for complex incidents, ensuring long-term solutions. Provide technical input to architecture discussions, ensuring feasibility and operational efficiency. Mentor junior staff and act as escalation point for technical issues. Document infrastructure standards, procedures, and lessons learned. OTHER FUNCTIONS AND RESPONSIBILITIES This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with applicable Federal and State laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. REQUIRED QUALIFICATIONS 5-7+ years of experience in IT infrastructure engineering or senior system administration. Strong hands-on expertise in: Networking (LAN, WAN, WiFi, VPNs) Firewalls (Fortinet, PaloAlto) Virtualization (VMware vSphere, ESXi, vCenter) Windows Server, Linux, Active Directory, GPO Storage, Backup (Commvault) MFT platforms (Axway, Connect:Direct, SFTP) Monitoring tools (Nagios, PRTG, Lansweeper, Sentinel or similar enterprise monitoring tools) Proven ability to take ownership and deliver infrastructure projects end-to-end. Strong troubleshooting skills with a solution-oriented mindset. Experience working in compliance-driven environments (PCI, SOC II, ISO). Excellent communication skills; ability to collaborate with global teams and present technical issues to management. Experience in multinational or highly regulated enterprise environments. Demonstrated ability to lead projects and mentor team members. Scripting/automation skills (PowerShell, Bash, Python). PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Requires working on hard floor - standing, walking, bending, squatting, climbing, kneeling, twisting and stooping on occasion. Must be able to withstand loud noise in a manufacturing environment Must be able to work while wearing Personal Protective Equipment (PPE). The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. BENEFITS INCLUDE medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.

IT Support Engineer - L2 | Plant & Infrastructure Support (Full-Time | 1099 Independent Contractor | 5-Year Contract) Milwaukee, WI 53201 Wauwatosa, WI 53222 Axiom Technologies is seeking an experienced IT Support Engineer (L2) to provide comprehensive technical support across office environments, fabrication units, and paint shop floor systems. This role supports multiple plant locations, including Syncreon, CLI, and other affiliated facilities. This is a long-term (5-year), full-time independent contractor role (1099). GC Holders & US Citizens preferred. If interested, please email your resume to ****************************************** Key Responsibilities Provide L2 support for Windows, mac OS, and core infrastructure services. Troubleshoot and resolve issues across office systems, fabrication areas, and paint shop floor environments. Deliver on-site network support, including network hardware replacement and basic troubleshooting. Support SCCM environments and assist with Microsoft Intune configurations. Remediate vulnerabilities across shop-floor machines and workstations. Manage IT hardware lifecycle: shipments, returns, replacements, and asset inventory. Configure and troubleshoot printers, scanners, and other peripherals. Participate in plant leadership calls to provide IT updates and support initiatives. Assist with patching activities and attend weekly change management calls. Follow ITIL processes, operational standards, and service delivery expectations. Maintain detailed documentation for workflows, processes, and procedures. Escalate critical issues to Plant Leadership and the Major Incident Management (MIM) team. Coordinate with hardware vendors during site visits and plant activities. Preferred Skills & Experience Strong troubleshooting skills, ideally in a manufacturing or plant environment. Hands-on experience with SCCM, Intune, and vulnerability management tools. Good understanding of networking fundamentals. Excellent communication skills to collaborate with leadership teams, vendors, and cross-functional departments.

Systems Engineer I (Linux Focus | Contract-to-Hire | 100% Onsite - Denton, TX) Duration: Contract to Hire Work Schedule: Standard 8-5 with flexibility; onsite required with occasional remote accommodations for life events Work Authorization: Must be authorized to work in the United States without current or future sponsorship Background Check: Must pass a Criminal Justice Information Systems (CJIS) background check upon hire We're seeking a motivated Systems Engineer I to join a dynamic public-sector technology team supporting critical infrastructure and enterprise systems. This role is ideal for an early-career professional who's ready to deepen their hands-on experience in Linux (especially Red Hat), virtualization, and data center operations. You'll work closely with a senior systems engineer to stabilize core infrastructure, support private cloud initiatives, and gain exposure to enterprise monitoring and automation tools. The position is contract-to-hire, with a targeted conversion to full-time employment (estimated salary around $60,000). Systems Operations & Support (70%) Perform daily administration and support for Linux servers (Red Hat preferred) and related infrastructure. Assist with patching, backups, and monitoring using tools such as Nagios, SolarWinds, and WhatsUp Gold (or similar systems). Support virtualization platforms and contribute to the ongoing transition away from VMware. Help stabilize listservs, maintain monitoring systems, and support the buildout of a private cloud environment. Participate in general data center operations, ensuring reliability, uptime, and environmental stability. Documentation & Collaboration (20%) Maintain runbooks, system diagrams, and operational documentation for configuration, patching, and incident response. Follow established change management and problem resolution processes. Collaborate closely with internal IT teams and provide professional, customer-focused support. Projects & Professional Growth (10%) Contribute to infrastructure modernization and automation initiatives, including patching and vulnerability management tools such as AutoBox and Rapid7. Expand skills in scripting, infrastructure automation, and cloud administration (Azure, AWS). Pursue growth within a clearly defined Systems Engineer career track (I → II → III) with associated salary advancement. Education/Experience Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). Practical experience with Linux systems administration (Red Hat strongly preferred) required. Familiarity with virtualization and monitoring systems such as Nagios, SolarWinds, or WhatsUp Gold. Understanding of data center operations, networking fundamentals, and patch management processes. Strong troubleshooting, documentation, and communication skills. Relevant certifications (CompTIA Linux+, Red Hat, Microsoft, AWS, etc.) a plus. Why You'll Love This Opportunity Work on mission-driven infrastructure projects that support public-sector services and operations. Learn from senior engineers in a collaborative, hands-on environment. Gain experience across Linux, virtualization, and private cloud technologies. Defined career growth path with long-term conversion potential. Excellent benefits upon full-time conversion - including pension-style retirement, competitive insurance, and potential tuition reimbursement. GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual. GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify. For more information about E-Verify, please visit E-Verify's official website.