Administrative Assistant Remote
Edgewater Behavioral Health Services job in Gary, IN or remote
Edgewater Health is always looking for compassionate, committed team members for both our behavioral health offerings as well as our primary care services. We look for those driven by excellence, diversity, and opportunity, dedicated to making a difference in the lives of the children, youth, adults, and seniors we serve.
Job Description
Administrative Assistant Remote
Responsibilities:
Answer and direct phone calls
Organize calendars and schedule meetings, appointments and webinars
Produce emails and other correspondence and distribute mail, faxes, forms and memos
Assist in the preparation and distribution of regularly scheduled reports
Provide general support to visitors
Ensure operation of office equipment by completing preventative maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment with the assistance of the IT department
Maintain supplies inventory, anticipate supply needs and expedite orders
Preferred Qualifications:
A Bachelor's degree is highly preferred
Demonstrated project management skills are highly preferred
Qualifications
Minimum Qualifications:
An Associate degree is required
A minimum of 5 years of related experience
Strong computer skills (Windows, Office 365, Adobe Acrobat, Word, Excel, Access, Power Point)
Capable of learning new databases, running reports
Flexibility and the ability to manage multiple projects, tasks and priorities is crucial
Must have solid judgement, and excellent verbal and written communication skills
Capable of working well in a start-up company work environment with diverse stakeholders
Additional Information
Edgewater Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Edgewater Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Edgewater Health is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Edgewater Health is a drug-free workplace.
Edgewater Health expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Edgewater Health's employees to perform their job duties may result in discipline up to and including discharge.
We offer a competitive package of employee benefits for full and half-time positions. EEO/AA/M/F/V/D
Fill out a general application here.
Admissions Specialist
Edgewater Health job in Gary, IN
Job Details Corporate Headquarters - Gary, IN Full Time High School Day FinanceDescription
GENERAL DESCRIPTION:
Serve as counselor to Client/Guarantors in all administrative and financially related matters by performing a variety of administrative and clerical tasks from client admission, scheduling through clients' final discharge. Primary responsibilities are to schedule and perform client admissions, to identify the account Guarantor and establish financial responsibility to assure that all client charges are satisfied in a timely manner, to work closely with Client/Guarantor and agency staff in matters of orientation to agency, funding sources, collections, etc: To provide backup to the Central Registration Receptionist and Cashier when needed. All work is performed in accordance with established systems, policies, and procedures to maintain confidentiality.
DUTIES & RESPONSIBILITIES:
Service
Greet and check in clients and/or visitors.
Schedule client appointments.
Verify insurance for clients and explain benefits to them.
Perform daily reminder calls no less than 24 hours and no more than 48 hours in advance of each appointment scheduled. Document telephone contacts in the electronic medical record.
Send reminder letters no less than 7 days in advance of each appointment scheduled.
Manage walk-ins.
Back-fill schedule for no shows and cancellations.
Meet with all clients at the time of intake/registration to complete necessary forms, explain payment responsibility and set up payment plans when needed.
Confirm insurance coverage for open clients.
Call for authorizations for initial visits.
Schedules and performs client admissions.
Assures Client/Guarantor is informed of documentation required for appointment.
Monitor client third party eligibility.
Perform a financial evaluation to determine ability to pay for service.
Assures application is submitted for assistance through Medicaid, SSI, or other government assistance programs for which clients may qualify.
Assures all clients charges are satisfied in a timely manner.
Monitor account status of a client caseload.
Update Client/Guarantor information every 90 days.
Complete pre and post audits.
Balance cash drawer daily.
File, copy, order and restock supplies for the department and maintain the work station.
Other responsibilities and tasks as may from time to time be assigned.
GENERAL
Conduct all professional activity in an ethical manner.
Conform to all applicable policies and procedures of Edgewater Health.
In conjunction with other staff assist in identifying and eliminating any situation which jeopardizes the health and/or safety of clients, staff, or others who meet community mental health center operations.
Utilize literature, workshops and other training aids to continually improve administrative skills.
In conjunction with supervisor, complete and implement Individual Professional Development Plan.
Assist in assuring Edgewater's compliance with all related licensing and accreditation requirements.
Keep department client list.
Twenty-four (24) hour reminder calls
Track 30-day list for clients not seen
SUPERVISED BY:
Manager of Admissions
WORKERS SUPERVISED:
None
Qualifications
MINIMUM QUALIFICATIONS:
Education - High school graduate or equivalent one to two years college credits desirable
Experience - One to two years experience in a health care provider facility with registration, Third Party Billing and collections experience required.
Other - Proficiency in Windows environment is strongly desired. Other combinations of additional training and relevant experience may be considered.
Van Driver/Supplies
Kendallville, IN job
The Van Driver/Supplies AAI drives and maintains assigned van and route. The Van Driver/Supplies AAI also has responsibility for maintaining general office supplies; other duties as assigned.
Shift: The part time position will be Monday-Friday 6am-9am.
Education: High School or equivalent - training/experience to complete assigned duties
Experience: Public transportation experience preferred - training/experience to complete assigned duties
Licenses: Valid state issued Driver's License with no traffic violations or convictions on license during 3-year period prior to hire.
Salary based on experience.
Excellent benefits.
EOE
Auto-ApplyIP Mental Health Technician
Kendallville, IN job
A technician, under the direction of a Registered Nurse, shall be responsible for assisting the professional nursing, medical and ancillary staff with activities of direct patient care. Upholds Northeastern Center's standards in maintaining quality consumer care. With the direction of nursing staff, works within the framework of a multidisciplinary team approach. Maintains a safe, clean environment, observes patient behavior, initiates therapeutic interaction and documents pertinent information. Provides supportive services to promote optimal patient care.
Education: High School education or equivalent
Experience: Experience in the mental health field preferred.
Licenses: Must possess a valid Driver's License.
7p-7a includes every other weekend, 36 hours a week. Night shift, full time.
Salary is a fixed rate at $16.75 hourly.
Excellent benefits
EOE
Auto-ApplyTelehealth Clinical Manager - Remote
Remote or Pittsburgh, PA job
Ready to Elevate Addiction Recovery? If you're looking to redefine the way care is delivered and be at the forefront of addiction recovery, we have the career for you! Your expertise and compassion can change lives-one virtual session at a time
Gateway Rehab Center (GRC) is seeking a passionate and skilled Clinical Manager to revolutionize the way we deliver care. This management position allows you to bring compassion, innovation, and expertise to individuals on their journey to recovery-all from the comfort of your home with occasional travel to a GRC location. If you're driven by the mission of making high-quality, accessible care a reality for all, we want to hear from you!
Please Note: This is a remote position with occasional travel to a GRC facility in Robinson, PA. Ideal candidate should live in the Pittsburgh area or surrounding counties.
Why Choose Gateway Rehab?
Make an impact through Gateway's mission
“to help all affected by addictive disease to be healthy in body, mind, and spirit.”
Be a part of an organization that has been leading the way in addiction treatment for over 50 years.
Leverage cutting-edge telehealth technology to bridge gaps in care and transform lives.
Enjoy the flexibility of a remote role while maintaining meaningful client
Why This Role is the Future of Addiction Treatment?
GRC's Telehealth Services team is changing lives, and as a Clinical Manager you'll be at the forefront of this movement. Your work will expand access to critical services, empower clients, and shape the future of addiction recovery. This is more than just a job-it's a mission-driven career where you can make a lasting impact every single day.
Your Role in Transforming Recovery
Conduct authorization audits to ensure timely completion, avoiding any disruption in payments.
Develops a training curriculum for Aura/m.care, tailored for new hires in all Telehealth positions.
Performs chart audits for compliance of all new admissions, ensuring deadlines are met and sending reminders to staff with outstanding documentation.
Maintains staff training records and identify training opportunities based on areas of need, as recommended by the Director or Executive Director.
Oversees patient program attendance, ensuring compliance with policies and licensure requirements, particularly for psych services and IOP.
Conducts documentation audits across different levels of care to ensure timely completion of all required items.
Attends mandatory GRC trainings and in-services.
Requirements
What We're Looking For
Master's degree in field that meets Pennsylvania Department of Health staffing qualification regulations required.
License or certification from the Pennsylvania Certification Board eligible.
Two years' clinical experience in a health or human service agency, including one year working directly with chemically dependent persons.
Supervisory experience preferred.
Knowledge of Substance Use Disorders and Evidence-based treatment methods.
Strong leadership skills.
Ability to manage crisis, make decisions, and make sound clinical judgements.
Excellent written and verbal communication skills.
Additional Requirements
Pass PA Criminal Background Check.
Obtain PA Child Abuse and FBI Fingerprinting Clearances.
Pass Drug Screen.
TB Test.
Work Conditions
Remote with travel into a GRC facility.
Favorable working conditions.
Minimal physical demands.
GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
Day Treatment Teacher
Edgewater Health job in Gary, IN
Job Details Corporate Headquarters - Gary, IN Full Time 4 Year Degree Up to 25% Any Health CareDescription
JOB TITLE: Day Treatment Teacher
JOB SUMMARY: The Day Treatment Teacher works with children and adolescents in our therapeutic educational setting, day treatment program. The Day Treatment Teacher collaborates with our mental health professionals, school staff, and families to create a structured and supportive learning environment that promotes academic growth and emotional development.
DUTIES AND RESPONSIBILITIES:
Develop and implement individualized lesson plans that align with students' academic and behavioral needs.
Adapt curriculum to meet the unique learning styles of students with emotional and behavioral challenges.
Utilize various teaching strategies to engage students and promote learning.
Assess student progress and adjust instruction accordingly.
Establish a structured and supportive classroom environment.
Implement positive behavioral interventions and support (PBIS) strategies.
Manage crisis situations and de-escalate challenging behaviors when necessary.
Foster social-emotional growth by teaching coping skills, emotional regulation, and problem-solving.
Work closely with mental health professionals, counselors, therapists, and support staff.
Participate in Individualized Education Program (IEP) meetings and contribute to student progress reports.
Communicate regularly with parents/guardians about student progress and challenges.
Engage in professional development and training related to trauma-informed care, special education, and behavioral interventions.
Maintain accurate records of student attendance, progress, and behavior.
Ensure compliance with state and federal educational and special education regulations.
Document incidents and interventions according to program guidelines.
SUPERVISED BY: Hired, supervised, and evaluated by the Director of Family and Youth.
EMPLOYEES SUPERVISED: N/A.
Qualifications
PREFERRED QUALIFICATIONS:
Proven experience working with adolescents and understanding their development needs.
Ability to build positive relationships with students, families, and colleagues.
Understanding trauma-informed practices and mental health conditions.
Excellent communication, organization, and critical thinking skills.
Patience, empathy, and adaptability in a high-stress environment.
Strong classroom management and behavioral intervention skills.
Bilingual abilities are preferred.
MINIMUM QUALIFICATIONS:
Education -bachelor's degree in special education, or a related field. Master's degree in special education, Psychology, or a related field preferred.
Licensure/Certification: Possess and maintain an active IN state teaching license (Special Education license preferred.)
Minimum of two years' experience working with students with emotional and behavioral challenges, preferably in a therapeutic or alternative education setting.
Ability to build rapport with young people, listen actively, and communicate effectively with clients, families, and colleagues.
Effective communication and crisis intervention skills.
Ability to work effectively with diverse populations and within a multidisciplinary team.
CPR/First Aid Certification required. (Or willingness to obtain)
Appropriate automobile insurance and valid license plates.
TYPICAL PHYSICAL DEMANDS:
Typically based in a therapeutic day treatment center, alternative school, or special education setting.
May involve working with students with a history of trauma, emotional distress, or behavioral disorders.
Requires flexibility, resilience, and a commitment to student growth and well-being.
Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling.
Occasional lifting and/or moving up to twenty-five (25) pounds.
Work Environment:
This role may involve both in-office and community-based services, including schools and homes. Evening and occasional weekend hours may be required to meet client needs.
Recovery Specialist
Auburn, IN job
The Recovery Specialist position will offer guidance and support to individuals seeking or in recovery from substance use disorders and/or mental health needs. The Recovery Specialist is willing to use and share his or her personal, practical experience, knowledge, and first-hand insight to benefit the team and its clients. As a full integrated team member, the Recovery Specialist will provide expertise about the recovery process, symptom management, and the persistence required by clients to have a satisfying life. He or she will collaborate to promote a team culture that recognizes, understands, and respects each client's point of view, experiences, and preferences. The Recovery Specialist will be responsible to maximize client choice, self-determination and decision-making in the planning, delivery, and evaluation of treatment, rehabilitation and support services. Other activities will include: peer counseling and consultation to individual clients, families, and team staff; acting as a liaison with community resources; carrying out case management, rehabilitation, and support functions; and assisting in treatment, substance abuse services, education, support and consultation to families, and crisis intervention under the clinical supervision of staff with professional degrees.
Education: High school diploma or equivalent
Experience: An individual living in recovery with a mental health and/or substance use condition. Or a family member of another person living with a mental health and/or substance use condition.
Licenses: Must possess a valid Indiana driver's license and be a Certified Recovery Specialist or able to pursue required certification.
36hrs/wk. 7a-7p
Salary based on experience.
Excellent benefits
EOE
Auto-ApplyMaintenance
Edgewater Health job in Gary, IN
Job Details Corporate Headquarters - Gary, IN Full Time 2 Year Degree Any FacilitiesDescription
GENERAL DESCRIPTION:
Under general supervision to maintain the facility and equipment in a safe, functioning and efficient manner in accordance with established procedures and as directed by the department supervisor.
DUTIES & RESPONSIBILITIES:
Receive and follow daily maintenance schedule/instructions.
Perform routine maintenance and repair on the facility and equipment to include plumbing, plastering, electrical, carpentry, mechanical. Etc as directed in accordance with established procedures..
Maintain plant and facility in good repair, ensure a safe, clean and orderly environment..
Replace burned out light fixtures to include exit lights, overhead lights, fluorescent lights etc. .
Assist in servicing heating and cooling units as directed..
Perform unscheduled maintenance tasks as directed.
Lubricate motors and pumps and change filters as directed.
Respond to emergency requests for maintenance service at all locations.
Keep records of repairs and maintenance checks.
Care and maintain department vehicles.
Report all incidents/accidents to supervisor.
Ensure that maintenance supplies have been replenished in work areas as necessary.
Clean work assignment area, store equipment and supplies and keep work area free of hazardous conditions.
May cut grass, remove snow or perform outside grounds keeping duties.
Transport parts, supplies waste or personnel as required.
ESSENTIAL JOB REQUIREMENTS:
Maintain equipment
Must be able to lift, push, pull and hove heavy equipment and supplies throughout the day
Must be able to read instructions
Must be able to climb, kneel and crouch
Must be able to work safely
SUPERVISED BY:
Facility Manager
WORKERS SUPERVISED:
None
POSITION REQUIREMENTS:
High school graduate with 2 to 3 years experience performing duties involved in any one of the following trades; Plumbing, Heating and A.C. Carpentry, Electrician, etc.
Qualifications
MINIMUM QUALIFICATIONS:
Education - One-year trade school certificate in HVAC or similar.
Knowledge of plumbing and electrical.
Experience - Two - three years' experience preferred in similar or larger facility.
Other - Possess a valid driver's license.
Furnish own tools.
Computer literate.
Furnish own inspected, automobile as needed for Center work.
A good driving records
The Lead Nurse has responsibility and accountability for assuring the delivery of quality nursing care at the Inpatient hospital in accordance with patient needs, physician orders, as well as Center policies and procedures. The Lead Nurse provides clinical nursing leadership with quality care and a research-based practice to achieve mutually agreed upon goals. The Lead Nurse will participate in the review of unit staff skills and work performance of the clinical team on a continual basis. The lead nurse works closely with the Inpatient Director to review staff documentation, job performance, and expectations according to NEC policies and scope of practice as it relates to the clinical population we serve.
Education: Graduate of an Accredited School of Nursing with a minimum of an ASN degree.
Experience: Minimum of two years of experience working in mental health nursing.
Licenses: Must provide current RN license by the Indiana State Board of Nursing.
Hours are Monday-Friday 7 am - 3 pm and alternating weekends.
Salary based on experience.
Excellent benefits
EOE
Auto-ApplyCertified Peer Support Specialist
Edgewater Health job in Gary, IN
Job Details Rapid Access Center - Gary, IN Full Time High School Up to 25% Any Health CareDescription
The Certified Peer Support Specialist assigned to the Crisis Stabilization Center Services work daily in partnership with the Mobile Crisis Response Team and our Rapid Access Center Staff to oversee and implement activities in support of its current fully accredited Crisis Stabilization Center (CSC) .
Under supervision, Certified Peer Support Specialists provide mental health and /or substance abuse interventions which include a wide range of support services and advocacy that contribute to a client's ability to engage in ongoing treatment. Service provisions focus on working with clients to enhance recovery services in a group or individual setting.
The Certified Peer Support Specialist assigned to our Crisis Services will fulfill the following essential duties and responsibilities:
Respond to emergency crisis situations within the community as assigned and as a part of the Mobile Crisis Response Team.
Provide face to face crisis response/assessment services.
Provide resources for individuals in need of Mental Health and Substance Use Services. Support and link clients to area resources with follow up services for after discharge.
Represent the organization in a professional manner by providing a positive and supportive influence on the clients, as well the staff.
Work closely with the Mobile Crisis Response Team, Crisis Services Supervisor, Behavioral Health and Addictions Teams, and Chief Clinical Officer to ensure that the staff are well supported in providing excellent consumer service and support, including in response to crisis, 24 hours a day, 7 days a week.
Assist in developing formal and informal community support resources.
Assist the clients served in increasing social support networks of relatives, friends, and/or significant others.
Offer encouragement in times of crisis.
Advocate on behalf of clients with behavioral health problems to protect the client's rights and to assist in reducing associated stigma.
Conduct individual and/or group sessions while supporting Recovery Goals.
Work in conjunction with other providers, family members or significant others involved in the client's recovery plan.
Attend required agency staff meetings, case conferences, and individual/group supervisions.
Must maintain established standards and productivity.
Observe all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals.
Act responsibly regarding an understanding of the client's rights, policies and procedures.
Must participate in all required staff training and development.
Maintain a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature.
This position may be responsible for performing other duties as assigned and/or at other locations.
Qualifications
Minimum Qualifications/Requirements
Must have a minimum of a High School diploma or High School Equivalency (HSE) diploma.
Must have lived experience and be in long-term recovery (at least 3 years) from mental illness and/or substance abuse.
Minimum of one year of experience in mental health, peer coaching, or related experience preferred.
Must have lived experience and be in long-term recovery (at least 3 years) from mental illness/substance abuse.
Must possess excellent interpersonal communication skills and the ability to meet written communication requirements.
Ability to work twelve-hour shifts, and/or rotating shifts.
Knowledge of community resources, referral processes, and risk assessments preferred
Familiarity of the Gary and Lake County Community.
Basic knowledge of the Recovery Model highly preferred.
Ability to attend required in-house and/or out-of-town training.
Certificates, Licenses, Registrations
Must possess a valid driver's license, current auto insurance, and a clean driver's record that is in accordance with EH motor vehicle policy.
Peer Recovery Certification required or ability to obtain certification within 90 days of hire.
CPR Certification required.
CPI Certification required.
Emergency Solutions Case Facilitator
Auburn, IN job
The Emergency Solutions Case Facilitator operates as a team member under the supervision of the Emergency Solutions Team Manager.
Primary job duties include 24/7/365 on-call for crisis intervention services and acting as community liaison between Northeastern Center and referral sources. On call services include telephone, face-to-face, and telehealth interactions with clients. Follow-up action on previous emergency calls and maintaining positive working relationships with referral sources (hospitals, nursing homes, etc.) are other essential tasks.
A Bachelors Degree related to mental Health and lived experience is required. Lived experience is defined as either a personal experience in their own recovery form mental health or substance uses or direct experience supporting a loved one in their recovery journey.
Certified Peer Support Professional Certification (Must be obtained within 90 days of hire).
Must possess a valid state issued driver's license.
Salary based on experience.
Excellent benefits
EOE
Auto-ApplyMedical Assistant
Edgewater Health job in Merrillville, IN
Job Details Edgewater Health - Primary Care (Merrillville) - Merrillville, INDescription
Edgewater Health's Medical Assistants performs a variety of administrative and clinical tasks to assist our physicians in providing professional, safe, and effective medical care.
RESPONSIBILITIES:
Take patient vital signs, draw blood, take medical history, monitor patient charts, and assess patient needs.
Execute general laboratory services and procedures, such as triage, phlebotomy, immunizations, other injections, submission of specimens, and tracking results.
Collect patient information and assessment data, including vital signs.
Organize patient care based on findings of initial assessment.
Maintain and use principles of infection control when performing clinical tasks.
Follow up with patients regarding abnormal lab results and schedule appointments with specialists.
Respond to patient phone calls; schedule appointments.
Assist provider with on-site procedures.
Prepare and administer medications as directed by practitioner.
Pull charts for provider review.
Add codes to medical charts, correct incorrect or incomplete codes for insurance; assure accuracy of patient file.
Arrange for outpatient procedures and obtain prior authorization.
Collect reports on procedures/labs conducted by hospitals and other providers.
Arrange for sufficient and appropriate supplies in exam rooms.
Order, stock and maintain exam rooms and clinic area with standard levels of supplies.
Attends and participates in in-service education.
Performs other duties as assigned.
Answer patient calls on a wide range of topics, at any time of the day.
Other duties as assigned
COMPETENCIES
Possess strong computer skills including proficiency in Excel and Word
Demonstrate excellent interpersonal and communication skills.
Possess strong organizational skills
Proficient in correct English usage, spelling and grammar.
Proficient in oral and written communication procedures.
Excellent documentation skills
Qualifications
REQUIRED CERTIFICATION/LICENSE
Must be certified Medical Assistant.
QUALIFICATIONS
High School Diploma required.
Graduate of an accredited program for Medical Assistant program required.
At least two years' experience as Medical Assistant required.
Previous experience working with clients in a Federally Qualified Health Center is preferred.
Nurse Liaison - Remote
Remote or Pittsburgh, PA job
Gateway Rehab Center (GRC) has an outstanding opportunity for a Nurse Liaison Gateway Rehab who will be responsible for the pre-admission case management, ASAM level of care assessment, and coordination of admission to care for substance use disordered patients referred from a hospital setting. To be considered for the position, you must live within the Pittsburgh, PA area or surrounding counties.
Responsibilities
Assesses admission candidates' medical and psychiatric appropriateness for treatment.
Determines level of care placement based on ASAM criteria.
Pre-certifies admissions as required.
Discusses treatment options with referral sources.
Acts as liaison between Gateway and outside referral sources.
Coordinates patient transfers from other facilities to Gateway Aliquippa/Westmoreland.
Responds to needs of referral sources and managed care representatives.
Interacts with the physician through coordination of patient assessments. Attends GRC mandatory training and in-services.
Other duties as required.
Knowledge, Skills, and Abilities
Strong communication skills required.
Able to work independently with minimal oversight.
Knowledge of skilled nursing
Requirements
Pennsylvania RN or LPN licensure
3+ years nursing experience preferred.
Experience identifying/treating drug and alcohol addictions.
Experience in conducting assessments and evaluations.
Additional Requirements
Pass PA Criminal Background Check
Obtain PA Child Abuse and FBI Fingerprinting Clearances.
Pass Drug Screen
TB Test
Access to reliable and dependable internet connection.
Work Conditions
Favorable working conditions.
Minimal physical demands
Significant mental demands include those associated with working with patients with addictive disorders and managing multiple tasks.
GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
Care Coordinator
Edgewater Health job in Gary, IN
Job Details Corporate Headquarters - Gary, IN Full Time 4 Year Degree Day Health CareDescription
Provide goal directed activities, which will assist the client by locating, coordinating, making linkages and monitoring necessary treatment and services available to the client. The Care Coordinator activities are community based and are delivered either in the client's environment, in community agencies or in our agency. Service will be accessible to the client and their families in the home, school, workplace or wherever needed.
DUTIES & RESPONSIBILITIES:
Direct Services
In accordance with treatment plan, goals, objectives and strategies, the Care Coordinator will monitor and assist the client with developing and maintaining sufficiently competent skills to live successfully in the community, assisting supervising and prompting will be provided as necessary.
Care Coordinators will assist and support the clients with activities of daily living or other billable services by providing transportation.
Provide support to client in effort to maintaining a substance free life style.
Complete progress notes for each treatment activity in accordance with agency's procedures and standards. Maintain 100% productivity at all times.
Participates and contributes to case staffing and treatment team meetings.
Function as a liaison and advocate for clients with community resources. Assist clients with completing and following through with entitlement applications (Medicaid, Medicare, social security issues, food stamps, Presumptive Eligibility, Behavioral Primary HealthCare Coordination BPHC etc.). Care Coordinators will provide aggressive outreach, after hours care and aftercare/follow-up services including group sessions.
The Care Coordinators will be aware of and observe symptoms of possible relapse and promptly report it to the appropriate clinician/counselor. Also, when needed will assist the clients with following through with interventions to circumvent relapse.
Represent Edgewater Systems within the community. Educate the community as well as family members, staff and others regarding the services provided by Edgewater Behavioral Primary Care.
If in clients IICP (Individualized Integrated Care Plan) for drug/ alcohol screening the care coordinator will refer the client to the appropriate identified provider.
Utilize literature, workshops and other training aids to continually improve clinical and administrative skills.
Treat all clients with dignity, courtesy and respect, recognizing their right to have requests, needs and complaints responded to in a professional and timely manner.
Work in collaboration with Clinician in defining treatment plans and provision of necessary services to clients.
Participate in Community Outreach events.
Perform other job-related duties as assigned.
Administrative
Provide administrative documentation in a timely manner.
Follow-up with clients (or refer to Engagement Specialist for follow-up) regarding missed or cancelled appointments via phone calls and/or letters.
GENERAL
Conduct all professional activity in an ethical manner.
Conform to all applicable policies and procedures.
In conjunction with other staff assist in identifying and eliminating any situation which
jeopardizes the health and/or safety of clients, staff, or others entering the community mental health center operations.
Utilize literature, workshops and other training aids to continually improve case management skills.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
ESSENTIAL JOB REQUIREMENTS:
Ability to relate to individuals of all ages
Must be able to communicate with clients frequently in a manner able way.
Legible writing skills
Ability to assess and provide for client needs; be supportive of clients.
Must be able to climb stairs 50% of the time
Have use of personal vehicle
SUPERVISED BY:
CSS Manager
WORKERS SUPERVISED:
None
Qualifications
POSITION REQUIREMENTS:
Education - Bachelor's degree in in Psychology, Social Work or other related human service field
Experience - Minimum of 3-5-year experience as a case manager or social worker in mental health, social services or substance abuse preferred.
Other - Possess a valid driver's license.
Furnish own inspected, automobile as needed for Center work and transportation of clients.
A good driving records.
Appropriate automobile insurance and valid license tags.
Maintain a vehicle free of mechanical problems and carry personal vehicle insurance.
Revenue Cycle Manager
Edgewater Health job in Gary, IN
Job Details Corporate Headquarters - Gary, IN Full Time 4 Year Degree Day ManagementDescription
JOB SUMMARY: The Revenue Cycle Manager is responsible for the oversight, management, and optimization of the organization's revenue cycle operations, including billing, collections, accounts receivable, and payer relations. This position ensures that all financial transactions related to patient services are executed accurately, efficiently, and in compliance with federal, state, and payer regulations.
The Revenue Cycle Manager works collaboratively with clinical, administrative, and finance leadership to support the organization's mission of providing high-quality primary care, addictions treatment, and mental health services while maintaining financial sustainability. This position is based entirely on-site at our main facility in Gary, IN. Remote work is not available.
DUTIES AND RESPONSIBILITIES:
Oversee all aspects of the revenue cycle, including patient registration, charge capture, coding, billing, claims submission, payment posting, and collections.
Monitor and evaluate performance indicators such as accounts receivable aging, denial rates, and collection ratios to ensure efficient cash flow and revenue optimization.
Develop and implement policies and procedures to support compliant and efficient revenue cycle operations.
Coordinate with clinical and administrative departments to ensure proper documentation and charge capture for services across all programs (primary care, behavioral health, and substance use treatment).
Analyze and resolve reimbursement issues, denials, and underpayments; lead root cause analyses to prevent recurrence.
Maintain current knowledge of payer requirements, billing regulations, and compliance standards (Medicare, Medicaid, Managed Care, and other third-party payers).
Collaborate with the Compliance Officer to ensure adherence to HIPAA, OIG, and CMS guidelines.
Prepare monthly, quarterly, and annual reports on revenue performance and key financial indicators for executive leadership.
Lead, train, and supervise billing and revenue cycle staff, fostering a culture of accountability, collaboration, and continuous improvement.
Partner with IT and EHR teams to ensure billing and reporting systems function effectively and support workflow efficiency.
Participate in annual audits, grant reporting, and financial reviews as requested.
Support the organization's mission and values through ethical financial practices and a focus on patient-centered service delivery.
Perform other duties as assigned
Qualifications
PREFERRED QUALIFICATIONS:
Strong leadership and team building skills.
Excellent analytical, problem solving, and decision-making abilities.
In-depth knowledge of payer contracting, claims processing, and reimbursement methodologies.
Effective communication and interpersonal skills to work collaboratively across departments.
Ability to manage multiple priorities and meet deadlines in a fast-paced healthcare environment.
High degree of integrity, professionalism, and commitment to confidentiality.
SUPERVISED BY: Chief Financial Officer (CFO)
EMPLOYEES SUPERVISED:
Directly supervises billing, collections, and other revenue cycle staff.
MINIMUM QUALIFICATIONS:
Education- bachelor's degree in healthcare administration, finance, accounting, business, or related field required. (Master's degree preferred).
Experience- Minimum of five years of progressive experience in healthcare revenue cycle management required.
Experience in behavioral health, primary care, or substance use treatment billing strongly preferred.
Demonstrated knowledge of CPT/ICD-10 coding, payer rules, and managed care reimbursement.
Experience with Medicaid, Medicare, and managed care billing and reimbursement required.
Familiarity with value-based payment models and integrated care billing preferred.
TYPICAL PHYSICAL DEMANDS:
Occasional lifting and/or moving up to ten pounds.
Frequent sitting.
Proficient reading eyesight and vision for close work.
Ability to communicate by speaking and hearing in person or on the phone.
CORE COMPETENCIES
Integrity and Compliance - Upholds organizational and regulatory standards.
Financial Acumen - Demonstrates expertise in financial operations and analysis.
Collaboration - Partners effectively with clinical and operational teams.
Innovation - Identifies and implements process improvements.
Leadership - Inspires accountability and high performance within the team.
COMMENTS:
This description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of the position. Other functions may be assigned, and management keeps the right to add or change the duties at any time.
Senior Staff Accountant
Kendallville, IN job
The Senior Staff Accountant has the responsibility for the assisting in the planning, directing and coordinating of financial information into the Centers various software platforms. This includes converting data from the EMR (Electronic Medical Record) and ADP (Payroll) into the Blackbaud accounting system.
Focus on Health Care Finance and support for ongoing needs of the Finance department and organization, related to bookkeeping, general ledger entries, end of month and end of year financial statements, tax filings, etc.
Education: B.S. degree in accounting.
Experience: Minimum of 3 years accounting experience, management skills preferred. Strong Excel knowledge, Database experience a plus.
Licenses: CPA preferred.
Full time, first shift, Monday-Friday, No holidays or weekends.
Salary based on experience
Excellent benefits
EOE
Auto-ApplyResidential Tech - SGL
Angola, IN job
This person provides direct treatment to Supervised Group Living residents and reports in written and verbal format on treatment planning and progress of individual residents.
Education: High school diploma or equivalent.
Experience: Two years' experience in mental health or community services preferred
Licenses: Must possess a valid state issued driver's license
Weekend Shift: Saturday and Sunday 12:00am to 12:00pm
Salary based on experience
EOE
Auto-ApplyClinician - Children's Intensive Home-Based Therapeutic Care (IHBTC)
Remote or Peabody, MA job
CLINICIAN Children's Mental Health Services (mobile positions in the communities North of Boston) Intensive Home-Based Therapeutic Care (IHBTC) Program ***$5,000K SIGN ON BONUS*** $63,648 annual salary for license eligible clinicians $65,208 annual salary for licensed clinicians $68,328 annual salary for independently licensed clinicians Work and life happen at the exact same time! Work for an organization that never forgets you were a person before you were an employee.
The IHBTC is an intensive collaborative wrap around team focusing on stabilization of youth in their homes to either prevent needing a higher level of care, or to support a family as they are integrating back into the home/community.
What You Will Do:
The Clinician will work as part of a multi-disciplinary team including a Lead Clinician, Outreach Worker, Occupational Therapist, Young Adult Peer Mentor, and/or a Family Partner.
Responsibilities include:
Engaging the youth and family
Providing guidance to support staff in relation to the implementation of clinical goals.
Provide on-going safety assessment, planning, and care coordination.
Be part of the on-call rotation for Children's Mental Health Services.
Who You Are:
Passionate individual who has earned a Master's Degree in Social Work, Clinical Psychology, Mental Health Counseling, or Education with a Clinical Concentration (or related field) and is on the path to licensure OR Licensed Clinician preferred (LICSW, LMHC) REQUIRED
Prior experience working with youth with serious emotional and behavioral health disturbances and their families
Flexible schedule based on needs of families: Monday - Friday 11a-7p /12p -8p
Valid MA driver's license and reliable transportation required.
Who We Are:
A dedicated team of professionals who have chosen to join an organization with a forty year history of serving people with mental illness, developmental disabilities, brain injury and autism in the community. When we're not at work, we love to hike, bike, craft, read, shop and sing opera, among many other things! Our staff of 350 have range of interests and skills and we know you do too! We know that The Edinburg Center will mean as much to you as it does to us! At work, we are psychiatrists, social workers, clinicians, nurses, behavior specialists, peer specialists, board certified behavior analysts, direct service staff and employment specialists. What We Offer: We offer an excellent benefits package for both full and part-time staff, including health and dental (must work a minimum of 30 hours) vision, life, short- and long-term disability insurance as well as a 401(k)-retirement savings plan. Paid time off benefits include vacation, personal, sick and holidays. To support ongoing professional development, we offer tuition reimbursement, conference, seminar, certification, and specialized training funding, as well as free clinical supervision for licensure. We think the best benefit we offer is the chance to learn from each other and we hope you will be willing to teach us as well. Be YOU! We are committed to providing a welcoming, inclusive, and diverse environment for our employees and the people we serve. Persons from diverse backgrounds including women, communities of color, the LGBTQ community and people with disabilities are encouraged to apply. The Edinburg Center, Inc. is an Affirmative Action and Equal Opportunity Employer
Certified Peer Specialist
Edgewater Health job in Gary, IN
Job Details Rapid Access Center - Gary, INDescription
The Peer Support Specialist provides a variety of recovery-oriented services to individuals who have self-identified as desiring peer supports, in order to promote greater independence, community integration and recovery from mental illness as an expanded function of the program. Services provided by peers (mental health consumers) include a wide range of supports, services, and advocacy that contribute to a client's ability to engage in ongoing treatment. Assist in the development of peer-led drop-in program to expand the program and a potential after-care group.
DUTIES & RESPONSIBILITIES:
Work with peers to identify wellness and recovery goals. Assist peers in creating a Wellness plan that identifies the individual's self-determined goals, as well as specific objectives to carry out these goals.
Exemplifies recovery principles in order to show by example that recovery is possible and attainable. Share their own recovery story as appropriate and walk the road of recovery alongside the service recipient.
Work with peers on specific objectives identified on the Wellness plan, ensuring that these specific objectives always refer to the individual's ISSP for billing purposes.
Attend and positively participate in required team, agency, and interdisciplinary meetings.
Coordinate and consult with other team members to keep team informed of issues and progress.
Ensure timely completion of all required paperwork.
Work to increase the level of cultural sensitivity, awareness, and competency regarding Person Centered and Peer Delivered Services.
Document all peer contact at time of service.
Educate and advocate for the values and principles of the Recovery Model.
Work with Team Lead to develop and support new programming.
Receive regular weekly supervision from the Team Lead, seeking additional supervision whenever necessary. Minimum requirement two hours of documented supervision per month.
Participate in interdisciplinary team meetings and group supervision as required.
OTHER DUTIES
Provide back up to Unit Supervisor and staff, as requested.
Assist with purchasing of general and food related supplies when needed.
Perform other duties as assigned.
ESSENTIAL JOB REQUIREMENTS:
Knowledge and skills in counseling techniques with individuals and groups.
Ability to work effectively with peers, individual clients, and groups.
Ability to work as a team member and to establish priorities.
Ability to apply principles learned to new situations.
Ability to learn new skills.
Ability to display a non-judgmental attitude.
Knowledge of community and social service agencies.
Ability to follow oral and written directions and to apply techniques for specific needs.
Knowledge and skills in mental health treatment methods and crisis intervention.
Knowledge and skills in chemical dependency treatment methods and crisis intervention.
Sufficient manual dexterity and physical ability to perform assigned tasks.
Ability to communicate clearly and concisely both orally and in writing.
Ability to work in an environment where people may be hostile or abusive.
Ability to manage time and meet deadlines.
Ability to work courteously and effectively communicate with the general public, clients, medical personnel, corrections personnel, police, and co-workers.
Ability to maintain accurate records and necessary paperwork.
Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
Qualifications
REQUIREMENTS:
Must be a self-identified person currently or formerly receiving mental health services; or a self-identified person in recovery from a substance use disorder, who meets the abstinence requirements for recovery staff in alcohol and other drug treatment programs; or a family member of an individual who is a current or former recipient of addictions or mental health services. A person must identify on the application or cover letter how they have “lived” personal experience leading to an understanding of the needs of persons with mental health & substance abuse issues.
QMHA (bachelor's degree in behavioral sciences field or a combination of at least three year's work, education, training or experience in chemical dependency or mental health treatment) preferred.
Must be certified by approved training as Peer Specialist at time of hire or within first 6 months.
Must be able to provide peer delivered services as described in Medicaid guidelines.
If a recovering from a substance-use disorder, providing treatment services, or peer support service, in alcohol and other treatment programs, must be able to document continuous abstinence under independent living conditions, or recovery housing for the immediate past two years.
If using a personal vehicle for agency use, must possess a current drivers' license, pass a DMV background check and be designated an “acceptable” driver as outlined in EH driving policy.
Must pass a pre-employment drug screen, TB test and background check.
Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.
Must be able to climb stairs several times a day.
Must adhere to agency's policies, including but not limited to, non-discrimination, safety, drug and alcohol-free workplace, violence prevention and harassment-free workplace.
Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, lifestyles, and sexual orientations and treat everyone with respect and dignity.
Reimbursement Compliance Director
Kendallville, IN job
The Reimbursement/Compliance Director reports to the Chief Financial Officer and oversees revenue and billing processes including continuous improvement and best practices for the billing department and reimbursement model. Provides training and education for the employees under their direct supervision. The position is responsible for ensuring contract fulfillment through key performance indicators (KPI's) including regular and ongoing reporting. Reimbursement/Compliance Director seeks award opportunities, submitting proposals, and ensuring compliance with any awards granted. This position will collaborate with all departments throughout the organization.
Education: Master's degree in business administration, Health Care Administration, Health Care Information, or related field
Experience: Five (5) years of progressive experience in Health care Management and supervision desired
Licenses: As required by degree or affiliation.
First shift, full time, M-F 8a-5p
Salary based on experience.
Excellent benefits.
EOE
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