Edgewater Hotel Casino jobs

Who We Are The Edgewater Spa is Madison's Place for whole-body well-being. Our waterfront salon and spa offers a full range of services in a luxurious, lakeside environment-all delivered by professionally trained health and wellness professionals. Whether your client is a local resident booking a spa day or a resort guest looking for a quick treatment, we offer something for everyone. What We Accomplish Together (Primary Responsibilities) The Spa Receptionist can make the guest experience go from good to great. The Spa Receptionist plays a critical role as the first point of contact at the Spa. The primary responsibilities include: Greet guests warmly, and process intake paperwork. Guide guests to relaxation lounge(s) or locker rooms and assist them with directions on where to wait for appointment and enjoy spa amenities. Build good relationships with repeat guests and members, being warm and friendly at each visit. Strive to remember their names and preferences. Work to ensure the needs of the guests are met, and that their experience is relaxing and enjoyable. Answer phones and book appointments, maintain and coordinate spa appointments to maximize revenue based on guidelines provided by Manager and, with providers, from time to time. If provider requests/schedules conflict with Manager schedule, consult with Manager (or Supervisor) on duty about changes to be made. Be knowledgeable of spa services and amenities, recommend treatments, add-ons and/or experiences. Be knowledgeable about retail product lines, sell product and respond to questions of guests. Sell gift cards and gift card memberships. Assist spa guests with requests for food and beverage, order from in room dining and other Edgewater restaurants (or outside as approved by Manager). At checkout, inquire about the quality of treatments and experience at check out, resolve issues (or ask Manager for assistance) and report issues to Manager. At checkout, process checks, ensure retail is added and tips processed appropriately. Log and file cash tips for drop at the end of the night. Members of the spa have the responsibility to promote the brand of The Spa and The Edgewater, giving customers a positive impression and enjoyable experience at all times. Follow company policies and procedures, and spa protocols and brand standards. Keep retail items and spa displays neat and orderly. Assist with attending duties as needed. Assist with ordering, cataloging and inventory of items as needed, with instruction of Manager. Assist other departments as instructed by Manager during high need periods. Perform other duties as assigned by Manager. Be effective in the duties of the spa. Please note this job description is provides a guideline of responsibilities and is not meant to be a comprehensive list of anything the spa receptionist may be asked to do or that may be required of the employee to fulfill this role. What We Have Commission on retail including Spa giftshop & treatment related products. For eligible employees, a comprehensive benefit package including Medical, Dental and Vision coverage as well as Paid Time Off, 401K contribution matching and voluntary life insurance. Discounts to our Spa and Restaurants as well as stays at affiliated hotels. Discounted onsite parking for full-time team members, discounted off-site parking for part-time team members, or supplied Madison Metro bus pass. What You Have Previous reception experience with luxury spa or hospitality reception role is a plus. Previous Spa Booker software experience is a plus. Prior service and/or product sales experience. Able to use a computer and type quickly and efficiently. A caring, outgoing individual who can meet/exceed customer expectations. Excellent customer service skills with the desire to work in a team environment. Working Conditions This position operates in a full-service spa and professional office environment. The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines and standard spa equipment, such as care products, massage table linens, cleaning equipment and supplies. This position requires some evening/weekend work. Physical Abilities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This position is very active and is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 50 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

ESSENTIAL DUTIES AND RESPONSIBILITIES Answers incoming calls and in-house calls, expediting calls to the proper extensions. Posts and delivers calls and messages for guests; executes pages over the intercom and/or radio systems. Shall answer phones promptly and courteously, using a friendly voice and tone. Operates computerized program for processing hotel reservations. Maintains a close working relationship with all Front Desk Employees and assists in informing prospective Hotel guests of higher room value options. Inputs and manually records wake-up calls for guests. Accesses guest information from the computer. Verifies accuracy of guest room confirmations, files reservations and confirmations. Maintains a working knowledge of room rates, types, locations, package plans, special features, information on all outlets, hours of operation, and various local attractions, in order to advise guests of same, whenever possible. Assists guests with the check-in process at the Hotel in a courteous and polite manner. Answers guest questions regarding hotel and property facilities, events and ensures that adequate information is provided. Shall handle cash, check, and credit card transactions. Shall post and reconcile all daily activity. Shall maintain accurate records. Assists guests with checkout at the end of their stay in an efficient and timely manner. Handles guest complaints or concerns in a polite, courteous and efficient manner. Verifies accuracy of guest room confirmations, files reservations and confirmations. Prepares and distributes management reports to Hotel Administration and the Finance Department. Audits all guest records; verifies credit card approval Posts room and tax charges to guest accounts. Complete the Night Audit tasks and fill out proper reports correctly and accurately and have them balance. Does Bucket Checks, and duties assigned to night audit. Responsible for maintaining a consistent, regular attendance record. Ensures that the check-in and check-out process is handled in accordance. Ability to work in a fast-paced environment. Shall perform other duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Shall have an acceptable work history and/or exceptional previous work record. Shall have a pleasing personality and the ability to interact with the public in a congenial manner. Shall possess the ability to react quickly to stressful situations without losing his/her composure and conduct themselves professionally at all times. Candidate must be of good integrity, honest and trustworthy. Previous night audit and/or front desk experience a plus. Must be able to withstand a background check. Must be approved for and maintain a valid gaming license. Preference given to qualified Menominee or other Native American applicants. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Minimum Requirements High School Diploma, GED or HSED required. Guest service experience in any business environment. Required three (3) months money handling experience. SPECIAL QUALIFICATIONS Must possess effective communication and organizational skills. Must have previous computer experience with Microsoft word and excel. Must be at least 18 years old. CRIMINAL BACKGROUND MINIMUM REQUIREMENTS No person shall be eligible for employment at Menominee Casino Resort/Thunderbird complex if they have been convicted, or have a pending unresolved charge of: Any crime which would require compliance with the reporting requirements for sex offenders pursuant to Menominee or Wisconsin law; or A felony conviction of any kind in the immediately preceding two years A crime of any kind related to gambling in the immediately preceding two years A crime of any kind related to theft, fraud, or misrepresentation in the immediately preceding two years. A crime of any kind related to a crime of violence, or involving domestic violence, or a drug offense involving sale of drugs, or possession with intent to sell drugs during the immediately preceding 2 years. “In addition to the minimum criminal background requirements listed above, employee must meet the minimum criminal background requirements necessary to obtain a gaming license as stated in Menominee Tribal Code Chapter 347 and the Tribal Gaming Compact.” Hiring in Gaming Position is contingent upon criminal background check. LANGUAGE SKILLS Ability to read and understand policy and procedure manuals. Ability to respond to common inquiries or complaints from guests. MATHEMATICAL SKILLS Ability to perform basic math (add, subtract, and divide). REASONING ABILITY Ability to define problems, establishes facts, and draw conclusions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Occasionally the Employee may lift up to 25 lb. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for long periods of time. The noise level in the work environment is usually moderate. 2nd Posting: 2/3/25 to until filled

Wage is negotiable based upon education and/or experience. ESSENTIAL DUTIES & RESPONSIBILITES Assists in the implementation of goals, policies, priorities, and procedures relating to financial management, budget, accounting, and payroll. Responsible for preparation and posting of financials transactions Safeguard the gaming licenses and financial assets of the Casino using appropriate risk-management techniques Supervises and participates in the preparation of various financial statements and reports. Responsible for maintaining the general and subsidiary ledgers and all accounting related functions Prepares statements and reports of estimated future costs and revenues. Establishes system controls for financial systems and develops procedures to improve existing systems. Reviews financial statements with management personnel. Assists with the installation and maintenance of new accounting, time keeping, payroll, inventory, property, and other related procedures and controls. Ensure all regulatory reports are completed and submitted in a timely manner. Support external and internal audits; respond to findings and implement corrective action plans as required. Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs. Foster a culture of accountability, integrity, and continuous improvement. Recommends and implements techniques to improve productivity, increase efficiencies, cut costs and take advantage of opportunities; coordinates and administers an adequate plan providing cost standards and saving opportunities Perform all other duties as assigned. Other duties may be assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE REQUIREMENTS Bachelor's degree in accounting, Finance, or related field required. CPA certification strongly desired. Minimum of five years' experience as General Ledger Accountant. Gaming experience preferred. Supervisory experience Knowledge of accounting software, payroll systems, spreadsheet, and word processing software Strong understanding of GAAP financial reporting, and auditing standards. Must have strong interpersonal and communication skills with the ability to interact with various management levels are required. Ability to obtain and maintain all necessary licensing. SPECIAL QUALIFICATIONS Must be professional in appearance and demeanor, eligible to be bonded, be 21 years of age or older, and must be able to be approved for and maintain a valid gaming license. Individual must submit to a criminal background check, have no convictions of shoplifting or stealing within the past five years. Preference given to qualified Menominee or other Native American applicants. Menominee Ordinance 82-10 will be followed. CRIMINAL BACKGROUND MINUMUM REQUIREMENTS No person shall be eligible for employment at Menominee Casino Resort/Thunderbird complex if they have been convicted, or have a pending unresolved charge of: Any crime which would require compliance with the reporting requirements for sex offenders pursuant to Menominee or Wisconsin law; or A felony conviction of any kind in the immediately preceding two years A crime of any kind related to gambling in the immediately preceding two years A crime of any kind related to theft, fraud, or misrepresentation in the immediately preceding two years; A crime of any kind related to a crime of violence, or involving domestic violence, or a drug offense involving sale of drugs, or possession with intent to sell drugs during the immediately preceding two years. In addition to the minimum criminal background requirements listed above, employee must meet the minimum criminal background requirements necessary to obtain a gaming license as stated in Menominee Tribal Code Chapter 347 and the Tribal Gaming Compact." Hiring in a gaming position is contingent upon a criminal background check. LANGUAGE SKILLS Ability to read, analyze, and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Ability to lift to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 2nd Posting 9/16/2025 to until filled

ESSENTIAL DUTIES AND RESPONSIBILITIES Shall provide beverage service as needed to guests of the MCR. Shall collect money and serve food in accordance with special events for beverage service and/or concessions. Shall be responsible to keep supplies on hand for the beverage stations. Shall compute bill and accept payment for beverages served to Guests. Required to keep station stocked, ensure that storage areas are neat, orderly, clean and have extra supplies on hand in according to maximum levels prescribed. Responsible for excellent Guest Service. Shall monitor floor areas to ensure which includes cleaning of ashtrays, empty glasses, wiping down tables in the Lounge/Bar areas and Casino Floor. Shall assist in training new workers as Beverage Servers on an as needed basis. Shall requisite bar supplies in accordance with good judgment. Shall attend mandatory training when scheduled. Shall be responsible to report tips daily in accordance with the Food & Beverage handbook and Federal requirements. Any other duties assigned by the F&B Supervisor QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Shall have a pleasing personality and the ability to interact with the public in congenial manner. Must be able to work unusual hours, which includes days, nights, weekends and holidays. Individual must be of good integrity, honest and trustworthy. Required to meet minimum criminal background requirements. Menominee bartender's license must be obtained within the first 45 days of employment. Preference given to qualified Menominee or other Native American applicants. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School Diploma, GED and/or HSED required. Required: Six months (verifiable, working in one job or good school attendance) work history. Required: Six months serving experience in restaurant, and/or banquet facility, w/tray service experience. Preference: Six months experience as a cocktail server or Food & Beverage Server. Preference: Six months of previous Guest Service Experience. SPECIAL QUALIFICATIONS Must be 18 years of age or older. Responsible to obtain a bartender's license within 45 days of being hired. Responsible to maintain bartender's license. Strong organizational and interpersonal skills required. Knowledge of alcoholic beverages and drinks. Preference: Knowledge of Point-of-Sale system. An applicant who has been previously employed by the MCR/TC shall successfully pass a review of previous work history including attendance, and past employment history before being eligible for hire. LANGUAGE SKILLS Ability to read and understand documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write incident reports and general correspondence. Ability to communicate with Guests in a professional, pleasant, and courteous manner. MATHEMATICAL SKILLS Shall possess general math skills to tally a bill and perform money exchanges for the Guests and bartender. REASONING ABILITY Ability to define problems, establish facts, and report problems to Supervisor. CRIMINAL BACKGROUND MINIMUM REQUIREMENTS No person shall be eligible for employment at Menominee Casino Resort/Thunderbird Complex if they have been convicted, or have a pending unresolved charge of: Any crime which would require compliance with the reporting requirements for sex offenders pursuant to Menominee or Wisconsin law; or A felony conviction of any kind in the immediately preceding two years. A crime of any kind related to gambling in the immediately preceding two years. A crime of any kind related to theft, fraud, or misrepresentation in the immediately preceding two years. A crime of any kind related to a crime of violence, or involving, or involving domestic violence, or a drug offense involving sale of drugs, or possession with intent to sell drugs during the immediately preceding 2 years. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms; and talk or hear. The Employee frequently is required to bend, twist, crawl, stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting requirements include regular lifting up to 10 lbs. and occasionally up to 50 lbs. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is generally moderate. During busy times the noise level increases to loud. 2nd Posting 10/30/2025 to until filled

Who We Are Located at the heart of the Edgewater's outdoor Plaza, The Icehouse is where we see all the action! Serving items such as burgers, clock-shadow cheese curds, drinks and snacks, we deliver a menu and service that gives our Madison lakeside a unique experience. In addition to serving Madison locals, The Icehouse also caters to guests of our beautiful 4-Star hotel. In the winter the Icehouse staff operate Madison's only downtown ice rink! The Icehouse is looking for motivated individuals to help us run operate our ice rink! What We Accomplish Together The Edgewater offers the highest quality of customer service delivered to our guests both in and out of our restaurants. Ice Rink Attendant's responsibilities include assisting in the daily opening and upkeep of our state-of-the-art ice rink, located in the Edgewater's central outdoor plaza. Rink Attendants assist other Icehouse staff in customer service, food delivery and general care of the Icehouse area. Above all else, Ice rink Attendants provide a safe, courteous, and efficient rink area for our customers, while they provide these guest services. We encourage workers with desire to deliver exceptional service to our guests and passion to be a part of the Edgewater Family. What We Have A busy rink and restaurant with flexible work schedules. Icehouse staff are expected to work between 3-5 shifts a week. Employer provided training. Flexible scheduling including days, nights and weekends. A team focus on support and success. Beautifully appointed facilities and top of the industry products and supplies to ensure our staff have everything they need to deliver exceptional experiences for our customers. Discounts to our onsite restaurants. Discounts to our onsite full-service spa and retail shop, as well as discounted stays at affiliated hotels. Discounted off-site parking for part-time & seasonal team members, or a supplied Madison Metro bus pass. What You Have A safety-first mindset to ensure all staff and guests are in compliance with the rules and regulations of The Edgewater Plaza and Ice Rink areas. A caring, positive attitude with a genuine interest in ensuring our customers have memorable experiences. The ability to multi-task and assist multiple guests at a time, including providing information about the Edgewater Hotel's layout and offerings in other departments. Excellent customer service skills with the desire to work in a team environment. A self-driven, entrepreneurial attitude towards achieving your goals. The ability to work outside and on your feet for most of each shift. Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Additional Qualifications Must be available for a minimum of three (3) shifts per week and able to work a flexible schedule including nights, weekends, and public holidays. Demonstrated experience and knowledge of general safety practices. Excellent interpersonal skills and a team player attitude. Willingness to learn new concepts and ideas. Ability to communicate effectively, both verbally and in writing. Ability to handle multiple tasks and priorities. Interact with all levels of customers and hotel management. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Working Conditions This position operates in a counter-service, professional restaurant environment. Ice Rink Attendants are required to use standard equipment such as point-of-sale computers, cash registers, and are required to work in our kitchen areas, rental shop areas and on the Ice Rink when assisting other team members. This position requires evening/weekend work. Physical Abilities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. Must be able to read, write and determine wait time based on Icehouse procedures. Must be able to visually scan the work areas to ensure cleanliness and safety standards are being upheld. The position spends the majority of their scheduled shift outside. The position may require occasional lifting of products weighing up to 50 pounds, shovel ice and snow, and work outside in winter weather conditions.

Who We Are The Edgewater Spa is Madison's Place for whole-body well-being. Our waterfront salon and spa offers a full range of services in a luxurious, lakeside environment-all delivered by professionally trained health and wellness professionals. Whether your client is a local resident booking a spa day or a resort guest looking for a quick treatment, we offer something for everyone. From massages and facials, group fitness classes and personal training, we invite our guests to come for an hour or stay for the day. If they're looking for rejuvenation and relaxation, this is the place. What We Accomplish Together The Edgewater spa offers the highest quality of customer service delivered to our guests both in and out of massage services. Our Massage Therapists perform various modalities - including Swedish, Deep Tissue, Prenatal and body mobilization techniques to relieve pain, improve circulation, relieve stress, increase relaxation, and aid in the general wellness of our clients. What We Have A steady flow of clientele and available work schedules (Take off pay) Commission/Gratuities on all treatments as well as retail including Spa giftshop & treatment related products. A comprehensive benefit package for full time employees including Medical, Dental and Vision coverage as well as Paid Time Off, 401K contribution matching and voluntary life insurance. Beautifully appointed luxury spa facilities and top of the industry products and supplies to ensure our service providers have everything they need to deliver exceptional experiences for our clients. Paid training on our service menus to ensure our staff are knowledgeable of all the services they can offer to their clients. Discounts at our Spa and Restaurants as well as stays at affiliated hotels. Service Providers receive additional discounts on Spa treatments and in the Spa retail shop. Discounted onsite parking for team members, or supplied Madison Metro bus pass. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. What You Have Expertise in Deep Tissue, Swedish, And Prenatal Massage. 600 hours in an approved school and required licenses in accordance with Wisconsin state law. The required licenses in accordance with Wisconsin state law. The ability to physically perform the duties required of a massage therapist. A caring, positive attitude with a genuine interest in helping clients. Excellent customer service skills with the desire to work in a team environment. A self-driven, entrepreneurial attitude towards achieving your goals. Working Conditions This position operates in a full-service spa and professional office environment. The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines and standard spa equipment, such as care products, massage table linens, cleaning equipment and supplies. Hours of Operation Monday thru Friday 10:00am - 6:00pm, Saturday & Sunday 9:00am - 6:00pm. Flexible hours with weekend availability required. Full time and part time positions available. Physical Abilities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This position is very active and is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 50 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Job Purpose The Dishwasher is responsible for cleanliness and organization of all back of house Food and Beverage and Kitchen areas. They are responsible for maintaining inventory of all dishwashing supplies. Dishwashers also assist in maintaining china, glass, silver and kitchen supply inventory. Responsibilities Specific duties include, but are not limited to the following: Responsible for all cleaning in back of house Food and Beverage areas to ensure highest quality efficiency and operations Coordinate with Chefs all equipment needs for banquets Cleaning dishes, utensils and kitchen areas in accordance to standard operating procedures. Removal of trash from all areas Delivery of dishes/silver/china to appropriate needs area Sanitizing all kitchen areas Sweeping/moping kitchen Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Ability to read/write and communicate effectively Be able to reach, bend, stoop and frequently lift up to 40lbs Be able to work in a standing positions for long periods of time. Basic knowledge of kitchen sanitation, safety, and dish care Previous experience in kitchen preferred Conditions This job operates in a working kitchen environment, in the restaurant, meeting spaces and occasionally in outdoor conditions. This position may have some office/clerical work. The noise level in the work environment can be loud. This position requires longer than 8-hour days, evening/weekend work, and working under established timelines. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear, feel and smell. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds.

Our Culinary Supervisor is responsible for training a top-notch kitchen staff, along with overseeing daily kitchen operations. The Culinary Supervisor assists the Executive Chef in creating and maintaining menus, along with the preparation, presentation, and service of these items. Additionally, the Culinary Supervisor partners with the Executive Chef to set business direction, grow sales, and manage costs. Essential Job Functions Oversee preparation, cooking, and presentation of food. Work alongside cooks to ensure seamless daily operations. Ensure dishes meet quality and presentation standards. Supervise Statehouse kitchen setup, execution, and breakdown. Coordinate workflow between kitchen and Statehouse service staff. Lead and motivate Statehouse culinary team members during Statehouse regular dining and private dining events. Assign prep lists and monitor staff performance. Serve as kitchen lead in the absence of Executive Chef. Train team members on standards, procedures, safety, and sanitation. Coach staff on techniques, portioning, and plating for consistency. Assist Executive Chef with supply requisition and BEO review. Ensure compliance with health, safety, and sanitation standards (HACCP, ServeSafe). Enforce proper food storage and labeling. Communicate with front-of-house staff, sales, and kitchen teams on timing and requests. Attend BEO meetings as required. Assist with staff scheduling aligned to business needs. Uphold hotel brand standards and guest service philosophy. All other duties as assigned Qualifications 3+ years' experience in a high-volume kitchen. Proven leadership skills in kitchen operations. Flexible availability for nights, weekends, and holidays. Ability to move at least 50 pounds daily. Commitment to excellent quality, consistency, and presentation standards. Strong customer service skills and teamwork orientation. Proficient English communication, written and spoken. Exceptional hand-eye coordination and refined palate. Working Conditions This position operates in event spaces and restaurant settings. This position requires evening/weekend work and some work outdoors. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, pinching, falls and burns. Evening, holiday, and weekend work required. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job hand-eye coordination is necessary to operate some tools, and various pieces of furniture and banquet equipment. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and smell. The employee must be capable of lifting and/or moving objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. There is substantial repetitive motion of the wrists, hands and fingers.

ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for the protection and control of the game being dealt, Blackjack, Roulette, and Specialty games that MENOMINEE CASINO RESORT offers. Conducts the games in accordance with the Company's policies and procedures, handling player transactions and notifying Pit Supervisor-Box Person of any irregularities. Advises Pit Supervisor-Box Person or Pit Manager of any player disputes or arguments that may arise during the game. Informs Pit Supervisor-Box Person or other personnel of any important or relevant facts regarding specific players and their action. Maintains a professional, friendly and courteous atmosphere providing the guest with a pleasant gaming experience, and notifying Pit Supervisor-Box Person of any guest needs i.e., cocktails, Guest Service, etc. Promotes departmental and property wide promotions. Knowledge of local gaming laws (federal, state, and tribal, etc.). A thorough knowledge of all the regulations affecting the operations of the Menominee Casino Resort, i.e. compact, NIGC MICS, Tribal Internal controls, and Department manuals and/or handbooks. Responsible for maintaining a consistent, regular and prompt attendance record. Must possess the ability to work with other Menominee Casino Resort employees to ensure exceptional Guest Service to our guests. Must be a cooperative member of our high-powered Table Games team. Shall keep the working environment in a clean and safe manner. Perform any other duties as assigned by the immediate supervisor. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or GED required. Must have a good attendance record in previous position(s). Must be fast and accurate in handling cash. (No experience needed) SPECIAL QUALIFICATIONS Strong communication and interpersonal skills required. Must be Eighteen (18) of age or older. A home phone (and maintain a home phone number where he/she can be reached on short notice). The ability to maintain confidentiality. He/she must be able to be approved for and maintain a valid gaming license. Candidate must be of good integrity, honest, and trustworthy. Must have a good attendance record in previous position(s). Preference given to qualified Menominee applicants. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or employees of organization. Ability to speak, write and read Menominee Language is a plus. MATHEMATICAL SKILLS Must pass a pre-employment math test with a score of 80% or better. Ability to work with and apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL QUALIFICATIONS The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms; and talk or hear. The employee is required to stand for the entire shift. The Employee must be able to bend, twist and reach for an entire shift. The Employee must maintain physical stamina to work in a fast-paced, guest-oriented environment and deal effectively with problems or difficult situations as they arise. Must be able to work odd/long hours, which include weekends, holidays and evening hours. Employee must present a neat, well-groomed professional manner and appearance in accordance with company policies and procedures. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must be able to distinguish the colors of the chips used on all Table Games at MENOMINEE CASINO RESORT. WORK ENVIRONMENT The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. This facility is not a smoke free environment. CRIMINAL BACKGROUND MINIMUM REQUIREMENTS No person shall be eligible for employment at Menominee Casino Resort/Thunderbird complex if they have been convicted, or have a pending unresolved charge of: Any crime which would require compliance with the reporting requirements for sex offenders pursuant to Menominee or Wisconsin law; or A felony conviction of any kind in the immediately preceding two years A crime of any kind related to gambling in the immediately preceding two years A crime of any kind related to theft, fraud, or misrepresentation in the immediately preceding two years; A crime of any kind related to a crime of violence, or involving domestic violence, or a drug offense involving sale of drugs, or possession with intent to sell drugs during the immediately preceding two years. “In addition to the minimum criminal background requirements listed above, employee must meet the minimum criminal background requirements necessary to obtain a gaming license as stated in Menominee Tribal Code Chapter 347 and the Tribal Gaming Compact.” Hiring in Gaming Position is contingent upon criminal background check. 2nd Posting 10/30/2025 to until filled

ESSENTIAL DUTIES AND RESPONSIBILITIES Accurately balances assigned booth. Verify opening/closing inventory. Verify all money that is put into working inventory. Responsible for doing exchanges to keep imprest at set amount. Issues Gift Certificates to guests. Cashes checks, chips, gift certificates and eTICKETs into money for guests, in a courteous, timely manner. Responsible for doing “Fill/Credit” requests for Table Pit Area when working the Service Counter. Responsible for generating computer slips for slot jackpots and disputes, verified per computer screen and/or Slot Department employee. Responsible for tracking Title 31 Bank Secrecy Act transactions on the Multiple Transaction Logs. Maintains a working knowledge of facilities, as well as special events on property, in order to advise guests of same, whenever possible. Assists other Cashiers within the Cage, as needed. Establish and maintain an effective working relationship with lead persons, supervisor and co-workers. Facilitates the flow of information, by attending regularly scheduled departmental meetings. Held accountable to a high degree, for the accuracy and thoroughness of departmental records and reports. Responsible for maintaining a consistent, regular attendance record. Shall be able to work in either the guest window or service counter window. Responsible for repayment of any shortages. Any other duties as assigned by the supervisor. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. Must be able to work variable hours, which include nights, weekends and holidays. EDUCATION and/or EXPERIENCE Must have a High School diploma or its equivalent. Shall have displayed and/or demonstrated a good work record in previous positions. SPECIAL QUALIFICATIONS Effective communication skills required. Must be extremely numbers-oriented and computer-literate. Shall possess some knowledge of accounting procedures. Must have a minimum of six (6) months money handling experience required. Must possess knowledge of computers and calculators. CRIMINAL BACKGROUND MINIMUM REQUIREMENTS No person shall be eligible for employment at Menominee Casino Resort/Thunderbird complex if they have been convicted, or have a pending unresolved charge of: Any crime which would require compliance with the reporting requirements for sex offenders pursuant to Menominee or Wisconsin law; or A felony conviction of any kind in the immediately preceding two years A crime of any kind related to gambling in the immediately preceding two years A crime of any kind related to theft, fraud, or misrepresentation in the immediately preceding two years. A crime of any kind related to a crime of violence, or involving domestic violence, or a drug offense involving sale of drugs, or possession with intent to sell drugs, during the immediately preceding two years. In addition to the minimum criminal background requirements listed above, employee must meet the minimum criminal background requirements necessary to obtain a gaming license as stated in Menominee Tribal Code Chapter 347 and the Tribal Gaming Compact. Hiring in Gaming Position is contingent upon criminal background check. LANGUAGE SKILLS Ability to read, analyze, and interpret basic instructions furnished in written, oral or diagram form. Ability to respond to common inquiries or complaints from guests. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to apply common sense reasoning to a variety of situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. The Employee is regularly required to stand, for long periods of time. The Employee is regularly required to do minimal lifting. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be able to operate a calculator and currency counter. The noise level in the work environment is usually loud. TRIBAL REQUIREMENTS Must be able to withstand a background check. Must be able to be approved for and maintain a valid gaming license. Preference will be given to qualified Menominee or another Native American applicant. 1st Posting 11/5-92025

Who We Are We welcome you for a memorable dining experience at our signature restaurant, The Statehouse. Our menu is fresh, exciting and unlike any other in Madison offering an approachable, authentic spot for everyday or special occasions. Whether you're in the mood for a classic Wisconsin fish fry with beer battered filets, a house-made pasta featuring local, seasonal ingredients or simply a sandwich, we've got a little something for everyone. The Statehouse is Madison's Place for patrons to find the perfect balance between upscale casual and fine dining. Our waterfront property offers breathtaking shoreline views of beautiful Lake Mendota as well as our luxurious historic property. Customers of both The Statehouse and Augie's Tavern can relax while being attended to by restaurant and bar staff with incredible professionalism. Whether a local Madisonian out for a special occasion or a resort guest looking for a quick bite, we offer something for everyone. We invite our guests to come for an hour or stay for an evening-long celebration. If they're looking for a great environment, incredible food and drinks and a welcoming staff, this is the place! What We Accomplish Together The Edgewater offers the highest quality of customer service delivered to our guests both in and out of our restaurants. Our restaurant bussers take great pride in serving our guests by setting tables, keeping water and coffee glasses full, adhering to sanitation and safety policies, clearing and cleaning tables and chair and keeping an overall clean work environment throughout the restaurant. What We Have Flexible scheduling including days, nights and weekends. A team focus on support and success. A comprehensive benefit package for full-time staff including Medical, Dental and Vision coverage as well as Paid Time Off, 401K contribution matching and voluntary life insurance. Beautifully appointed facilities and top of the industry products and supplies to ensure our staff have everything they need to deliver exceptional experiences for our customers. Discounts to our 3 onsite restaurants. Discounts to our onsite Spa's services and retail as well as discounted stays at affiliated hotels. Discounted onsite parking for full-time team members, discounted off-site parking for part-time team members, or a supplied Madison Metro bus pass. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. What You Have Excellent listening and verbal communication skills A caring, positive attitude with a genuine interest in ensuring our customers have memorable experiences. Excellent customer service skills with the desire to work in a team environment Strong people skills with the ability to converse with guests An action-oriented personality with a high energy level The ability to physically perform the duties required of a Busser including carrying food trays, delivering drinks, carrying drinking glasses, plate ware and flatware through kitchen areas, occasionally moving tables and chairs Working Conditions This position operates in a full-service, professional restaurant environment. Bussers are required to use standard restaurant equipment such as commercial glassware and plate ware cleaning systems, etc. Their work can require them to move through our kitchen areas as well when receiving food orders and returning dishware. This position requires evening/weekend work. Physical Abilities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This position is very active and is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The Banquet General Manager provides proper training and supervision of all personnel including assistant managers and supervisors for events. The Banquet General Manager's purpose is to ensure that events and/ or activities are highly organized and well executed, resulting in the complete satisfaction of Edgewater guests attending the event. This position supervises event room set-ups, service, execution and maintenance of all banquet functions and banquet equipment. This role is a highly detailed role within the hotel to complete event requirement and create an appealing experience for guests. Position Duties Specific duties include, but are not limited to the following: Interview, hire, train and resolve service issues with staff. Supervise staff setting up function rooms, including placement of linens, silver, china, and glassware. Visually inspect event space and equipment prior to functions for cleanliness, proper inventory, and set up. Supervise clean-up of function room and proper breakdown and storage of equipment. Enter billing information into Micros in order to generate a final guest check. Post all banquet checks at end of day. Supervise event floor during operations and ensure staff and stations are functioning properly. Ensure and complete processing payroll including calculating number of hours worked and gratuity distribution. Maintain staffing levels for all events and hotel needs. Conducting pre-function meeting with service staff. Ensure Edgewater service protocol is followed by staff. Guide timing of guest experience. Resolve any guest complaints. Manage staff including scheduling, supervising and onboarding. Ensuring constant communication is maintained with the Catering, Sales, Kitchen and Banquet department. Assist in Sales department strategy to increase cohesive client hand off and delivery of service Assign duties to banquet staff and supporting of Assistant Banquet Manager, Banquet Captains assigned to particular event or function. Know and adhere to all company polices and SOPs. Develop new SOPs to increase operational efficiency and productivity for The Edgewater. Oversee inventory and ordering process to ensure PAR levels are met. Assist F&B Director in developing plan for departmental growth. Know emergency procedure (including CPR) and work to prevent accidents. Perform other related duties that may be assigned by Management. Minimum Qualifications Minimum three (3) years' experience working as a Banquet Manager/Supervisor, preferably in a high volume banquet or hotel environment. Excellent communication skills, both verbal and written. Strong attention to detail and the ability to handle multiple tasks at once. Experience developing and training employees. Ability to communicate effectively with guests, co-workers and management. Strong customer service skills and the ability to resolve customer issues or complaints. Must be able to work a flexible schedule including nights, weekends and public holidays. Must be able to perform multiple tasks and prioritize efficiently. Demonstrate an understanding of food, food ingredients, food prep methods, proper food storage, sanitation requirements and basic bar terminology. Ability to be able to operate the following: coffee machine, hot box, soda dispenser, Bain Maries, beer taps and related equipment. Ability to lift, push, pull a minimum of 50lbs. Ability to use moderately complex computer software. If Employee is accused of any act involving moral or ethical issues under any law, or any act which casts an unfavorable light upon the association with The Edgewater, any of its affiliate's/ subsidiaries' or employee is accused of performing or committing any act which would could adversely impact The Edgewater, any of its affiliate's events, programs, services, or reputation, or degrades Employee in the community or which brings Employee into public disrepute, contempt, or scandal, The Edgewater shall have the right to terminate employment. The determination of whether and to what extent offense's impact shall be made by The Edgewater at its sole discretion whether or not information in regard to information thereto becomes public. The description is not an employee contract, as The Edgewater is an at-will employer. The Edgewater reserves the right to alter this job description at any given time, without notice.

Who We Are The Edgewater Spa is Madison's Place for whole-body well-being. Our waterfront salon and spa offers a full range of services in a luxurious, lakeside environment-all delivered by professionally trained health and wellness professionals. Whether your client is a local resident booking a spa day or a resort guest looking for a quick treatment, we offer something for everyone. From massages and facials, group fitness classes and personal training, we invite our guests to come for an hour or stay for the day. If they're looking for rejuvenation and relaxation, this is the place. What We Accomplish Together The Edgewater Spa offers the highest quality of customer service delivered to our guests both in and out of salon and spa services. Our Nail Technicians enjoy a beautiful, relaxing work environment located directly on the shores of Lake Mendota, along with the pride that comes from working for a company with a reputation for remarkable service. Our Nail Technicians are responsible for performing nail care treatments according to their qualifications, experience and license. Services may include polish applications, manicures, pedicures, paraffin treatments, and acrylics (take out). What We Have A steady flow of clientele through our Spa, earning a hourly rate plus commission and gratuities. Commission/Gratuities on all treatments as well as retail - including Spa giftshop & treatment related products. A comprehensive benefit package including Medical, Dental and Vision coverage as well as Paid Time Off, 401K contribution matching and voluntary life insurance. Discounts to our Spa and Restaurants as well as stays at affiliated hotels. Discounted onsite parking for full-time team members, discounted off-site parking for part-time team members, or supplied Madison Metro bus pass. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. What You Have Previous Nail Technician experience. Experience within a luxury day spa environment is a plus. Ability to be flexible and open to share new ideas. Excited to learn and train. A Nail Technician License in accordance with Wisconsin State Law. Maintained records as required by federal, state, local, and company regulations. Prior service and/or product sales experience. Utilize, maintain and conduct inventory of supplies, products and equipment while maintaining a clean, organized and sanitary work space. A caring, outgoing individual who can meet/exceed customer expectations and resolve guest service issues in a timely, friendly and efficient manner. Excellent customer service skills with a genuine interest in helping clients, along with the desire to work in a team environment. Flawless hygiene, ethics, and practices. Working Conditions This position operates in a full-service spa and professional office environment. The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines and standard spa equipment, such as care products, hot tools, linens, cleaning equipment and supplies. This position requires evening, weekend, and holiday work. Physical Abilities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This position is very active and is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The Edgewater offers the highest quality of customer service delivered to our guests both in and out of our restaurants. The Statehouse Executive Chef is responsible for hiring and training a top-notch kitchen staff, managing the daily operations of the Statehouse kitchen, and assisting the Property Executive Chef in menu creation and execution. This role also focuses on maintaining exceptional food quality, presentation, and service standards while driving business growth, managing costs, and ensuring compliance with all health and safety regulations. Essential Job Functions Lead and support culinary staff, setting and monitoring performance standards. Direct all day-to-day kitchen operations for the Statehouse restaurant. Serve as a role model, exemplifying The Edgewater and Statehouse culture and standards. Partner with Human Resources to ensure consistent application of policies. Stay current with industry trends and introduce innovative cooking techniques and equipment. Fill service gaps by performing duties of absent staff or appointing replacements. Manage culinary and administrative duties including meetings, planning, and reporting. Control costs related to food, supplies, uniforms, and equipment. Collaborate on menu development with creative, guest-focused solutions. Ensure compliance with liquor laws, OSHA standards, and all local, state, and federal regulations. Maintain strict adherence to sanitation and food safety standards. Model hospitality excellence for both guests and team members. Perform other duties as assigned. Qualifications Minimum 6 years of experience in a high-volume kitchen environment. Associate degree in Culinary Arts, Hotel & Restaurant Management, or related field. Proven leadership experience in a culinary department. Flexible schedule with availability for nights, weekends, and holidays. Ability to lift/move up to 50 pounds. Strong commitment to quality, consistency, and presentation. Excellent guest-service skills and ability to work in a team environment. Fluent in English, both spoken and written. Exceptional taste, smell, and hand-eye coordination. Working Conditions This position operates in a full-service, professional kitchen environment with exposure to heat from ovens, grills, and stoves. The role requires use of commercial-grade kitchen equipment and occasional use of standard office equipment. Evening, weekend, and holiday shifts are required. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear, stand, walk, use hands to handle or feel, and reach with hands and arms. The role occasionally requires sitting, climbing, balancing, stooping, kneeling, crouching, or crawling. Must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Who We Are Located at the heart of the Edgewater's outdoor Plaza, The Icehouse is where we see all the action! We are proud to announce that the Icehouse will be open Tuesday through Friday nights June to August to support evening concerts, movies, and games on the beautiful outdoor plaza. Serving snacks, bites, beer, wine and draft cocktails. This is a seasonal position. Deliver exceptional service to the customers directly through quick food and beverage service. Assist in the daily opening, closing, and upkeep of the Icehouse concessions area. Efficiently ringing in food and drink orders. Stocking food and beverage items daily based on business volume. Batching craft cocktails based on recipe specifications. Assist other Icehouse staff in customer service, food delivery and general care of the concession area. Prepare food items to meet concession guidelines and recipe specifications. Provide a safe, courteous, and efficient experience for our customers. What We Have Employer provided training. Flexible scheduling. A team focus on support and success. Beautifully appointed facilities and top of the industry products and supplies to ensure our staff have everything they need to deliver exceptional experiences for our customers. Discounts to our onsite restaurants. Discounts to our onsite full-service spa and retail shop, as well as discounted stays at affiliated hotels. Discounted off-site parking for part-time & seasonal team members, or a supplied Madison Metro bus pass. What You Have No experience necessary. Experience in food & beverage service within a hotel/resort setting is a plus. The focus to ensure correct order taking and prompt service while allowing guests the freedom to customize orders to their needs. A caring, positive attitude with a genuine interest in ensuring our customers have memorable experiences. The ability to physically perform the duties required of a team member - including carrying food trays, delivering drinks, carrying drinking glasses, plate ware and flatware through kitchen areas, occasionally moving tables and chairs. Ability to prepare basic food items in a concession setting. The ability to multi-task and assist multiple guests at a time, including providing information about the Edgewater Hotel's layout and offerings in other departments. Excellent customer service skills with the desire to work in a team environment. A self-driven, entrepreneurial attitude towards achieving your goals. The ability to work outside and on your feet for most of each shift. Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Additional Qualifications Must be available for a minimum of three (3) shifts per week. Demonstrated experience and knowledge of general safety practices. Excellent interpersonal skills and a team player attitude. Willingness to learn new concepts and ideas. Ability to communicate effectively, both verbally and in writing. Ability to handle multiple tasks and priorities. Interact with all levels of customers and hotel management. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Working Conditions This position operates in a counter-service, professional environment. Crew members are required to use standard equipment such as point-of-sale computers, cash registers, and are required to work in our kitchen areas. Physical Abilities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. Must be able to read, write and determine wait time based on Icehouse procedures. Must be able to visually scan the work areas to ensure cleanliness and safety standards are being upheld. The position spends the majority of their scheduled shift outside. The position may require occasional lifting of products weighing up to 50 pounds, shovel ice and snow, and work outside in winter weather conditions.

Job Purpose The Banquet Bartender's purpose is to prepare and serve beverages to guests in a friendly, courteous and timely manner, resulting in complete satisfaction of Edgewater guests attending the event. The Banquet Bartender will also ensure that he/she will adhere to the “pursuit of excellence” standards that the word “The Edgewater” is synonymous for. Responsibilities Specific duties include, but are not limited to the following: Arrive at scheduled start time in appropriate uniform and ready to work. Report to Banquet Captain before starting and ending shifts. Read and understand all particulars of Banquet Event Orders, including start time and beverage requirements. Maintains proper and adequate set-up of the bar for each scheduled event/function, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. Responsible for maintaining stock, cutting and storing of all fresh fruit and vegetable garnishes, juices and other perishables for each event/function to ensure product quality. Polish all glassware and responsible for sanitation in and around the bar area. Greet guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control. Inputs orders into the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served. Expediently communicate any challenges, guest complaints or requests to the Banquet Captain. Check identification of guests ensuring alcohol is being served only to those guests of legal drinking age. After function, remove inventory and all beverage equipment to proper storage. Retrieve and store bar glassware to proper storage. Perform other related duties that may be assigned by Banquet Captain/supervisor/manager. Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed. Perform other related duties that may be assigned by Banquet Captain/supervisor/manager. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Prior bartending experience, preferably in a high-volume banquet or hotel environment. Excellent communication skills, both verbal and written. Strong attention to detail and the ability to handle multiple tasks at once. Ability to communicate effectively with guests, co-workers and management. Strong customer service skills and the ability to resolve customer issues or complaints. Must be 21 years old Must be able to work a flexible schedule including nights, weekends and public holidays. Must be able to perform multiple tasks and prioritize efficiently. Must have excellent working knowledge of liquors, beers and wine. Have ability to obtain any government required license or certificate. Ability to lift, push, pull a minimum of 50lbs. Ability to use moderately complex computer software. Conditions This position operates in a full-service, professional restaurant environment. Bartenders are required to use standard restaurant equipment such as point-of-sale computers, cash registers, commercial glassware and plate ware cleaning systems, etc. are required to work in our kitchen areas as well when receiving food orders and returning dishware. This position requires evening/weekend work. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This position is very active and is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Currently hiring for a PM cook with the opportunity to grow in this unique waterfront culinary environment, with a balance between casual and elevated, chef-driven cuisine. Specific duties include, but are not limited to the following: Prepares a variety of meats, seafood, poultry, vegetables and other food items using recipes for cooking in broilers, ovens, grills, fryers and a variety of other kitchen equipment. Assumes 100% responsibility for quality of products served. Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures. Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period. Portions food products prior to cooking according to standard portion sizes and recipe specifications. Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, sauté burners, convection oven, flat top range and refrigeration equipment. Follows proper plate presentation and garnish set up for all dishes. Maintains a respectful attitude toward all team members, both front and back of house. Handles, stores and rotates all products properly. Completes required tasks within assigned time frames. Tracks and reports any food waste. Assists in food prep assignments during off-peak periods as needed. Opens and/or closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen. Cooks only items generated from the restaurant point-of-sale system Performs related duties as needed such as helping to wash dishes, preparing recycling, cleaning around restaurant and help with any other projects as assigned by the chef. If a meal is returned for any reason, correct the problem and report the return to the manager. Attends all scheduled employee meetings and brings suggestions for improvement. Performs other related duties as assigned by the Chef/hotel management. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Ability to read/comprehend recipes and restaurant tickets. A minimum of 2 years of cooking experience. Must be able to communicate clearly with managers, kitchen and dining room personnel. Be able to reach, bend, stoop and frequently lift up to 40 pounds. Be able to work in a standing position for long periods of time. Basic knowledge of kitchen sanitation, safety and serving guests with allergies Conditions This job operates in a working kitchen environment, in the restaurant, meeting spaces and occasionally in outdoor conditions. This position may have some office/clerical work. The noise level in the work environment can be loud. This position requires longer than 8-hour days, evening/weekend work, and working under established timelines. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear, feel and smell. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds.

Who We Are The Edgewater Spa is Madison's Place for whole-body well-being. Our waterfront salon and spa offers a full range of services in a luxurious, lakeside environment-all delivered by professionally trained health and wellness professionals. Whether your client is a local resident booking a spa day or a resort guest looking for a quick treatment, we offer something for everyone. From massages and facials, group fitness classes and personal training, we invite our guests to come for an hour or stay for the day. If they're looking for rejuvenation and relaxation, this is the place. What We Accomplish Together If you enjoy the rejuvenating work environment of a spa and have exceptional customer service skills, the Spa Attendant position is the job for you. Spa Attendants play a very important role in the overall functions of the Edgewater Spa. You will be responsible for knowing all services and amenities, greeting guests with a welcoming demeanor, conducting tours of the spa and fitness center, maintaining cleanliness throughout the facility, along with ensuring products are stocked and filled. The Edgewater demands the highest quality of customer service, and the Spa Attendant position reflects that in interaction with the spa guests throughout their spa and/or fitness experience. In addition, the Spa Attendant plays a supportive role as hotel concierge for the Langdon Building of The Edgewater Hotel. The Spa Attendant position is where your hard work ethic and exceptional customer service skills are appreciated and recognized by both the guests and The Edgewater Team. What We Have Flexible scheduling including days, nights and weekends. A comprehensive benefit package including Medical, Dental and Vision coverage as well as Paid Time Off, 401K contribution matching and voluntary life insurance. Discounts to our Spa and Restaurants as well as stays at affiliated hotels. Discounted onsite parking for full-time team members, discounted off-site parking for part-time team members, or supplied Madison Metro bus pass. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. What You Have Previous guest service experience. Experience within a luxury spa or hospitality role is a plus. Previous Spa booker software experience is a plus. The physical ability to carry out all job duties efficiently. A caring, hard-working, outgoing individual who is able to meet/exceed customer expectations. A team-oriented attitude and a detail-focused mind. Excellent customer service skills with the desire to work in a team environment. A flexible schedule to accommodate our evening, weekend, and holiday availability. The ability to stay on your feet while restocking our fitness and spa locker room facilities, folding towels and spa robes, and completing general housekeeping/cleaning assignments in the Spa areas of operation. Working Conditions This position operates in a full-service spa and professional office environment. The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines and standard spa equipment, such as care products, massage table linens, cleaning equipment and supplies. This position requires some evening/weekend work. Physical Abilities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This position is very active and is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 50 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Job Purpose Our Hosts warmly greet all customers at the door, as well as answer phone calls from customers who may have questions about our restaurant or want to make a reservation. All Statehouse staff work with a teamwork mentality by offering support to all other colleagues in the restaurant. Responsibilities Specific duties include, but are not limited to the following: Greets and seats guests, presents menus to guests, informs them of special catch and soups. Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations. Takes names on a waiting list. Runs the floor plan board. Observes tables and keeps track of clean, dirty and occupied tables. Takes guest information and quotes wait times to guests accurately when tables are not immediately available. Responsible for distribution of parking vouchers and monitoring coat check. Cleans and organizes the host closet. Cleans, organizes and stocks menus at host area. Answers phone and answers questions concerning the menu and restaurant. Answers phone and takes orders pertaining to room service. Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience. Maintains restrooms throughout shift. Sweeps foyer and front entrance area frequently. Keeps windows and wine wall clean. Maintains and updates the information wall Performs other duties as directed. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Listening, Verbal Communication, Customer Focus, Customer Service, Basic Safety, People Skills, Action Oriented, Organization, Selling to Customer Needs, Attendance, Client Relationships Conditions This position operates in a full-service, professional restaurant environment. Hosts are required to use standard restaurant equipment such as point of sale and reservation management computer systems, commercial glassware and plate ware cleaning systems, etc. Their work can require them to move through our kitchen areas.This position requires evening/weekend work, including Saturday AM or PM availabilty. If you are a student must have availability over the winter break. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This position is very active and is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.