Unit Clerk/Care Partner-Acute Rehab-Part Time
Towanda, PA jobs
This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License & Cert:
High School Grad or Equivalent
Experience:
No Experience Required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
Observing confused and difficult patients
AM/PM Hygiene care
Toileting, shaving, washing, brushing hair, dental and mouth care
Feeding
Assisting with range of motion exercises
Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
Exercise protocols
Discontinuing foley catheter
Simple dressing changes
Incentive spirometry supervision
Surgical preps
Postmortem care
Administers cleansing enemas
Removal of peripheral IV catheters
Apply external catheter or incontinence device
Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
Performs and records accurately:
Temperature, pulse, respirations, blood pressure, heights and weights
I & O
Records bowel movements
ADLs and activities
Performs and records the following specimen collection:
Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
Completes EKGs.
Glucose monitoring in Non-Critical Care Areas
Conducts bladder scanning
Basic ostomy care
Transports patients as needed
Serves, sets up and retrieves trays
Distributes water pitchers as appropriate
Orders and distributes nourishment.
Transports equipment
Transports blood products to and from the patient care area.
Participates in patient safety/patient satisfaction.
Answers call bells
Participates in patient rounding
Reports any signs of abuse to the nursing staff
Recognizes, troubleshoots and initiates corrective action needed on equipment.
Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
Assures proper storage of equipment.
Recognizes emergency situations and initiates plan of action
Notifies RN/LPN of any changes seen in patient's condition
Complies with policies and procedures of the hospital/nursing department.
Supports the philosophy of the hospital and department of nursing.
Maintains CPR certification and practice
Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources.
Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
Ability to communicate using telephones, computer systems.
Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
Assists in the orientation of new personnel and serves as a role model to other employees.
Demonstrates willingness to accept non-routine work assignments as appropriate.
Encouraged to participate in community activities
Attends and participates in unit council (70% attendance).
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Telephone Operator (OPR)- Oakland
Pittsburgh, PA jobs
**UPMC OPR Hospital Operators is hiring a full-time Telephone Operator to join their team! Our OPR Hospital Operators team is the largest group and reach of operators in Western PA. This position will answer inbound calls into the UPMC tollfree line, Children's, Magee, Presbyterian, and Shadyside, with a partnership with Passavant's McCandless and Cranberry campus for overnight calls, which, on average, is a 2.1 million call volume annually, to send pages and to connect to patients and offices.** **You will also facilitate codes and medical consults for our hospitals.**
This position will work the afternoon shift, which operates from 3:00 pm to 11:00 pm. Rotating holidays are required. This position will offer a hybrid work-from-home opportunity, after specific training and benchmarks are met, but applicants must be located or willing to relocate within 1-hour of Pittsburgh. Previous call center experience is highly preferred!
**Responsibilities:**
+ May train new operators.
+ May be required to do system data entry on request.
+ Provide service to multiple answering service clients utilizing individualized protocols.
+ Process the appropriate emergency code or STAT page.
+ Initiate voice pages when required.
+ Provide physician-on-call information to requesting individuals.
+ Use required phrasing at all times when answering telephone calls.
+ Provide dialing instructions to patients when requested. Answer multiple lines while maintaining good customer service.
+ Determine caller's requirements (extension desired, information requested, etc.) and transfer call.
+ Provide a status report on any page in progress to the individual requesting the page.
High school graduate or equivalent. 1 year of experience answering and processing calls through automated phone system or 1 year of customer service experience. Must be able to work all shifts, 7 days a week. Ability to interpret procedure manuals (i.e., fire, trouble, disaster, etc.).
**Licensure, Certifications, and Clearances:**
+ Act 34
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
Telephone Operator
Erie, PA jobs
Monitors and operates the switchboard including answering and directing incoming calls, placing outgoing calls, overhead paging and emergency response communication. **ESSENTIAL RESPONSIBILITIES:** + Answers and directs all telephone calls and overhead paging inquiries for the efficient and timely operation of hospital communications. Triages and prioritizes calls as to their urgency, and accurately routes accordingly. (85%)
+ Immediately responds to all alarms, security calls, and medical emergencies. Pages all persons designated to respond to emergencies. Immediately reports to the supervisor any problems with, or abuses of the alarm system. Logs emergency response information, as appropriate. May reprogram the computerized fire alarm system after it has been activated. (10%)
+ Maintains and cleans all switchboard equipment, identifying and resolving malfunctions to any equipment through defined problem correction procedures. (5%)
+ Performs other duties as assigned or required.
**QUALIFICATIONS:**
Minimum
+ High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
+ Excellent telephone skills and interpersonal communication skills.
Preferred
+ Training as a Telephone Operator, Receptionist, or priority Dispatcher.
+ Experience using a PC-based telephone operator console.
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J271633
Telephone Operator (nights 11pm - 7am rotating weekends and holidays)
Scranton, PA jobs
Receives, screens and disperses incoming calls, places outgoing calls, and responds to emergencies, alarms and traumas. Provide answering services. Makes overhead announcements and coordinates with security dispatch. + Serves as the primary point of access to the health system for all inbound calls.
+ Screens callers to determine the appropriate person or department to be contacted.
+ Places outgoing calls, as prescribed.
+ Operates paging system to locate physicians and other hospital personnel.
+ Prepares morning wake-up list and provides a telephone awakening service for physicians.
+ Provides information, including patient room numbers and directions to hospital areas.
+ Maintains location log of various personnel, physicians, technicians, etc.
+ Maintains the accuracy of information housed in the internal on-line directory.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
Education
High School Diploma or Equivalent (GED)- (Required)
Experience
Minimum of 1 year-Related work experience (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
Veterinary Receptionist
Washington, IN jobs
District Veterinary Hospital Navy Yard has an opportunity for a Full Time experienced Veterinary Receptionist to join our team! Compensation: $20 - $24/hr (depending on experience) Shift Details: Evenings & Saturdays required.
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyVeterinary Receptionist (PT)
Bethel Park, PA jobs
Bethel Park Animal Clinic has an opportunity for a Veterinary Receptionist to join our team! Join our fun and collaborative team where we provide compassionate care to our clients and their dogs, cats and exotics! We are looking for a customer-oriented veterinary receptionist. We are looking for a positive person who is genuinely excited to help customers. They need to be a patient, empathetic, passionate, team player, who can put themselves in their customers' shoes and advocate for them when necessary.
Location: 4792 Library Rd, Bethel Park, PA 15102
Shift Details: This is a part-time position. Our operating hours are Mondays from 7 am-6 pm, Tuesdays-Thursdays from 7 am-8 pm, Fridays from 7 am-6 pm, and Saturdays from 8 am-2 pm.
Compensation: $16.00 - $18.00/hour
What We're Looking For:
Exceptional phone etiquette
Strong multi-tasking abilities
Efficiency with a keen attention to detail
Proficient computer skills
Team-oriented mindset
Ability to thrive under pressure
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyTelephone Operator
Pittsburgh, PA jobs
Join Our Community! ANCC Magnet Recognized UPMC Passavant is currently hiring a full-time Telephone Operator to support the McCandless Location. Salary will be determined based upon experience. Shift Details: + 2:30pm - 11pm + Five days a week + On-call rotating weekends and holidays.
+ Shifts will be further discussed during the interview.
Responsibilities:
+ May train new operators.
+ May be required to do system data entry on request.
+ Provide service to multiple answering service clients utilizing individualized protocols.
+ Process appropriate emergency code or STAT page.
+ Initiate voice pages when required.
+ Provide Physician on call information to requesting individuals.
+ Use required phrasing at all times when answering telephone calls.
+ Provide dialing instructions to patients when requested.
+ Answer multiple lines while maintaining good customer service.
+ Determine callers requirements (extension desired, information requested, etc.) and transfer call.
+ Provide status report on any page in progress to the individual requesting the page.
+ High school graduate or equivalent.
+ 1 year of experience answering and processing calls through automated phone system or 1 year of customer service experience.
+ Must be able to work all shifts, 7 days a week.
+ Ability to interpret procedure manuals (i.e., fire, trouble, disaster, etc.).Licensure, Certifications, and Clearances:
+ Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Telephone Operator (day / evening rotation - shifts between 6am and 11:30pm)
Wilkes-Barre, PA jobs
Receives, screens and disperses incoming calls, places outgoing calls, and responds to emergencies, alarms and traumas. Provide answering services. Makes overhead announcements and coordinates with security dispatch. Shifts - rotating days/evenings between the hours of 6:00am and 11:30pm
+ Serves as the primary point of access to the health system for all inbound calls.
+ Screens callers to determine the appropriate person or department to be contacted.
+ Places outgoing calls, as prescribed.
+ Operates paging system to locate physicians and other hospital personnel.
+ Prepares morning wake-up list and provides a telephone awakening service for physicians.
+ Provides information, including patient room numbers and directions to hospital areas.
+ Maintains location log of various personnel, physicians, technicians, etc.
+ Maintains the accuracy of information housed in the internal on-line directory.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
Education
High School Diploma or Equivalent (GED)- (Required)
Experience
Minimum of 1 year-Related work experience (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
Telephone Operator, Part Time Nights, St. Luke's Center
Allentown, PA jobs
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Operator will provide indirect patient care in a fast-paced Telephone Call Center. Obtains and verifies demographics from callers when applicable. Performs clerical duties and has the ability to multitask in a high call volume atmosphere. Meets the communication needs of the patient/family, and the medical staff. Responsible for call monitoring, transferring and paging hospital staff, forwarding telephone calls in a fast, efficient and courteous manner and provide general physician paging services as required. Handles emergency code operations for hospital sites, monitors emergency alarms and processes. Communicates all necessary changes, enhancements and procedures to all necessary department teams. Participates in performance improvement activities as well as Network wide initiatives.
JOB DUTIES AND RESPONSIBILITIES:
* Provides callers with appropriate information by promptly answering all inbound and internal calls in a professional manner; identifying the hospital and using appropriate salutations.
* Places, receives, and routes a high volume of calls via switchboard or other applications.
* Maintains working knowledge of switchboard and staff paging features and functions.
* Page members of the hospital staff via radio, paging system(s) and/or public address systems.
* Notify required on-call personnel of emergency situations.
* Covers Emergency Operator Station, monitoring alarms and alerts to provide notification and dispatch services to security and emergency on call teams as required by the given situation.
* Provides base communication support for Emergency Coordinator and/or Hospital Supervisor to assist situation command and control.
* Ability to multitask and prioritize accordingly.
* Demonstrates good listening skills and customer service.
* Demonstrates a complete knowledge of job responsibilities.
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to 8 hours per day, 4 hours at a time. Continuously fingering and handling for data entry, typing, etc., and occasional twisting and turning. Uses upper extremities for occasional lifting and carrying of up to 20 pounds of files. Frequently stoops, bends, or reaches above shoulder level to retrieve files. Hearing as it relates to normal conversation and telephones. Seeing as it relates to general vision. Visual monotony when reading reports and reviewing computer screens.
EDUCATION:
High School Diploma / GED required
TRAINING AND EXPERIENCE:
1 year Call Center experience preferred
Previous experience in a role utilizing medical terminology preferred
Previous general computer experience with data entry required
Previous EPIC experience preferred.
WORK SCHEDULE:
On-site position.
Every other weekend and every other Holiday.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.
Auto-ApplyTelephone Operator, Full Time, 10:45pm-7:15am, St. Luke's Center
Allentown, PA jobs
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Not remote. Every other weekend and Holiday.
The Operator will provide indirect patient care in a fast-paced Telephone Call Center. Obtains and verifies demographics from callers when applicable. Performs clerical duties and has the ability to multitask in a high call volume atmosphere. Meets the communication needs of the patient/family, and the medical staff. Responsible for call monitoring, transferring and paging hospital staff, forwarding telephone calls in a fast, efficient and courteous manner and provide general physician paging services as required. Handles emergency code operations for hospital sites, monitors emergency alarms and processes. Communicates all necessary changes, enhancements and procedures to all necessary department teams. Participates in performance improvement activities as well as Network wide initiatives.
JOB DUTIES AND RESPONSIBILITIES:
* Provides callers with appropriate information by promptly answering all inbound and internal calls in a professional manner; identifying the hospital and using appropriate salutations.
* Places, receives, and routes a high volume of calls via switchboard or other applications.
* Maintains working knowledge of switchboard and staff paging features and functions.
* Page members of the hospital staff via radio, paging system(s) and/or public address systems.
* Notify required on-call personnel of emergency situations.
* Covers Emergency Operator Station, monitoring alarms and alerts to provide notification and dispatch services to security and emergency on call teams as required by the given situation.
* Provides base communication support for Emergency Coordinator and/or Hospital Supervisor to assist situation command and control.
* Ability to multitask and prioritize accordingly.
* Demonstrates good listening skills and customer service.
* Demonstrates a complete knowledge of job responsibilities.
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to 8 hours per day, 4 hours at a time. Continuously fingering and handling for data entry, typing, etc., and occasional twisting and turning. Uses upper extremities for occasional lifting and carrying of up to 20 pounds of files. Frequently stoops, bends, or reaches above shoulder level to retrieve files. Hearing as it relates to normal conversation and telephones. Seeing as it relates to general vision. Visual monotony when reading reports and reviewing computer screens.
EDUCATION:
High School Diploma / GED required
TRAINING AND EXPERIENCE:
1 year Call Center experience preferred
Previous experience in a role utilizing medical terminology preferred
Previous general computer experience with data entry required
Previous EPIC experience preferred
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.
Auto-ApplyVeterinary Receptionist
Westfield, IN jobs
The Integrative Veterinary Clinic has an exciting opportunity for a Veterinary Receptionist to join our team! About Us: Great work culture. We provide integrated services such as acupuncture, laser therapy, herbal treatments, in addition to general practice medicine. Lots of opportunity to learn in grown within our clinic.
Pay Range: $16.00 - $17.00
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including paid time off inclusive of vacation and sick leave, medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyTelephone Operator-PD/Rotating
Philadelphia, PA jobs
Processes all incoming, outgoing and interdepartmental telephone calls. Monitors emergency alarms. Provides receptionist duties to all patients, visitors and vendors. Education High School Diploma or Equivalent (Required) Experience 1 Year experience in telecommunications. (Preferred)
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Telephone Operator-PD/Rotating
Philadelphia, PA jobs
Processes all incoming, outgoing and interdepartmental telephone calls. Monitors emergency alarms. Provides receptionist duties to all patients, visitors and vendors. Education High School Diploma or Equivalent (Required) Experience 1 Year experience in telecommunications. (Preferred)
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Your Tomorrow is Here!
TUH-Jeanes Campus, in Northeast Philadelphia, offers a unique combination\: advanced medical and surgical services in a convenient, easy-to-access community setting. A member of Temple Health, TUH-Jeanes Campus has many services that are typically only found at downtown hospitals, including advanced cardiac, neurologic and orthopedic surgery. TUH-Jeanes Campus' experienced doctors and dedicated staff offer patients access to many of the latest treatments and diagnostics, while never losing sight of its commitment to providing a compassionate, personal touch.
Your Tomorrow is Here!
Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyFront Desk Receptionist (Part-Time) - $15.00/hour
Pottsville, PA jobs
Providence Place of Pottsville is currently recruiting a dynamic individual who will welcome visitors and answer incoming calls in a warm, pleasant, and professional manner. The Receptionist will maintain a clean and neat reception area, handle specific resident services and provides administrative support as needed. Part Time Shift: 4:30 pm to 9:00 pm (EOW/EOH Required)
Critical Success Factors:
Exhibits a positive customer service attitude which includes respect, friendliness and willingness to assist others, and a consistent completion of job duties.
Communication skills that include careful listening, thoughtful responses, and accurate reporting to appropriate people.
Commitment to confidentiality that pertains to both resident and coworker information.
Displays personal initiative to complete work without constant supervision, by reliable attendance and by taking responsibility to address work related problems with the proper individuals.
Engages in good grooming habits and professional conduct toward residents, families, and coworkers.
Demonstrates skill in judging the importance and urgency of events.
Displays skills in operating and using office equipment, such as copier, fax machine, postage meter, etc.
Minimum Qualifications:
High School diploma or GED preferred.
Good organization skills, mature, cheerful personality.
Knowledgeable in Microsoft office suite.
Able to operate office equipment including copier, fax machine, postage meter, etc.
EOE
Auto-ApplyTelephone Operator - Part Time (rotation all shifts including weekend and holiday rotation)
Lewistown, PA jobs
Receives, screens and disperses incoming calls, places outgoing calls, and responds to emergencies, alarms and traumas. Provide answering services. Makes overhead announcements and coordinates with security dispatch. + Serves as the primary point of access to the health system for all inbound calls.
+ Screens callers to determine the appropriate person or department to be contacted.
+ Places outgoing calls, as prescribed.
+ Operates paging system to locate physicians and other hospital personnel.
+ Prepares morning wake-up list and provides a telephone awakening service for physicians.
+ Provides information, including patient room numbers and directions to hospital areas.
+ Maintains location log of various personnel, physicians, technicians, etc.
+ Maintains the accuracy of information housed in the internal on-line directory.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
Education
High School Diploma or Equivalent (GED)- (Required)
Experience
Minimum of 1 year-Related work experience (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
Telephone Operator- Per Diem -Rotating Shift - St. Mary Medical Center
Langhorne, PA jobs
St. Mary Medical Center, a member of Trinity Health Mid-Atlantic, is looking for a Telephone Operator to join our Telecommunications team! Shift: Rotating Schedule: Per Diem The focus of the Telephone Operator is to answer and direct all incoming calls from the public and staff for Trinity Health Mid-Atlantic facilities.
**Telephone Operator**
+ Answers and directs all incoming calls from the public and staff for the Trinity Health System and its facilities.
+ Answers and responds to all Fire alarms, security alarms, STATS, and codes in accordance with policy and procedure.
+ Collects, provides and distributes the on-call information for (Trinity Health System) and its facilities.
+ Performs all other duties deemed necessary for accurate and proper performance of the Telecom Department
**Qualifications**
+ HS diploma or equivalency (required)
+ One (1) year experience (required)
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
Telephone Operator- Per Diem -Rotating Shift - St. Mary Medical Center
Langhorne, PA jobs
Employment Type:Part time Shift:Rotating ShiftDescription:St. Mary Medical Center, a member of Trinity Health Mid-Atlantic, is looking for a Telephone Operator to join our Telecommunications team! Shift: Rotating Schedule: Per Diem The focus of the Telephone Operator is to answer and direct all incoming calls from the public and staff for Trinity Health Mid-Atlantic facilities.
Telephone Operator
Answers and directs all incoming calls from the public and staff for the Trinity Health System and its facilities.
Answers and responds to all Fire alarms, security alarms, STATS, and codes in accordance with policy and procedure.
Collects, provides and distributes the on-call information for (Trinity Health System) and its facilities.
Performs all other duties deemed necessary for accurate and proper performance of the Telecom Department
Qualifications
HS diploma or equivalency (required)
One (1) year experience (required)
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Auto-ApplyTelephone Operator- Per Diem -Rotating Shift - St. Mary Medical Center
Langhorne, PA jobs
St. Mary Medical Center, a member of Trinity Health Mid-Atlantic, is looking for a Telephone Operator to join our Telecommunications team! Shift: Rotating Schedule: Per Diem The focus of the Telephone Operator is to answer and direct all incoming calls from the public and staff for Trinity Health Mid-Atlantic facilities.
Telephone Operator
* Answers and directs all incoming calls from the public and staff for the Trinity Health System and its facilities.
* Answers and responds to all Fire alarms, security alarms, STATS, and codes in accordance with policy and procedure.
* Collects, provides and distributes the on-call information for (Trinity Health System) and its facilities.
* Performs all other duties deemed necessary for accurate and proper performance of the Telecom Department
Qualifications
* HS diploma or equivalency (required)
* One (1) year experience (required)
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Front Desk
Philadelphia, PA jobs
The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience.
Live by the RETRO values - integ Rity, dEdication, consis Tency, expe Rience and inn Ovation!
Requirements
⦁ A positive upbeat personality.
⦁ Effective ability to communicate with customers, coworkers and managers.
⦁ The ability to multi-task.
⦁ Customer service oriented.
⦁ Punctual, responsible and pays attention to detail.
⦁ CPR/AED training preferred.
⦁ Prior sales experience in a retail setting is preferred.
⦁ Successful completion of all Retro University courses.
Environment
⦁ Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends.
Direct report
This position is supervised by the positions below and in order of:
⦁ Retro Fitness General Manager
Retro Fitness Mission Statement
Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.
Responsibilities of Front Desk Staff Member
⦁ Greeting and checking in members as they come in.
⦁ Resolving member issues in an effective manner.
⦁ Membership sales and retention.
⦁ Following up with prospects.
⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
⦁ Ensuring a safe and clean environment for all members and staff.
⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.
⦁ Opening and closing the facility if scheduled.
⦁ Following company policies and procedures.
All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked.
With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.
With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!
Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit ******************** or *************************
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Retro Fitness Corporate.
Auto-ApplyFront Desk Receptionist
Indianapolis, IN jobs
John Boner Neighborhood Centers | Indianapolis, IN Compensation: $18 hourly As the welcoming face of the John Boner Neighborhood Centers (JBNC), the Front Desk Receptionist plays a vital role in creating a warm, inclusive, and organized environment where every neighbor feels seen, supported, and respected. This position is at the heart of the Center's daily operations-connecting visitors to programs, supporting staff communication, and setting the tone for every person who walks through our doors. JBNC is entering an exciting stage of renewed organization and collaboration, and we're looking for someone who's eager to bring structure, positivity, and genuine care to our front desk experience.
A Day in the Life
Each day at the JBNC front desk brings something new. You might start your morning by greeting neighbors arriving for appointments, helping someone fax an important document, or guiding a visitor through our enrollment process for community programs. Throughout the day, you'll answer calls, direct visitors, and keep the lobby and resource room organized, ensuring flyers, materials, and technology are accessible and up to date. You'll collaborate closely with program staff to stay informed about upcoming events and available resources-proactively sharing information with neighbors to help them find what they need. When tensions arise, your calm confidence and empathy help de-escalate situations and keep interactions positive. You'll also be part of a newly growing team committed to building consistency, communication, and teamwork at the front lines of JBNC's mission.
You Would Thrive in This Position If…
* You're a natural connector who loves engaging with people from all walks of life and believes in treating everyone with dignity and respect.
* You have a steady, confident presence and can calmly manage fast-paced or emotionally charged moments.
* You're organized and proactive, keeping yourself and others informed about what's happening across departments.
* You bring strong customer service instincts-you go above and beyond to help people feel supported and informed.
* You're energized by teamwork, communication, and being part of a group that's improving processes together.
* You're comfortable using technology and digital tools like Microsoft Outlook, Teams, SharePoint, and other systems to share information and assist neighbors.
* You have the empathy and patience to assist individuals facing challenges and the confidence to communicate information clearly and compassionately.
Key Details
* Schedule: Monday-Friday, 8:00am-5:00pm or 9:00am-6:00pm; occasional evenings or weekends as needed
* Environment: In-person, collaborative, and community-focused