Required Skills & Experience
- 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background
- A+ certification
- Reliable internet
- Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.)
- Experience in call center (30+ call/day)
- Ticketing Experience (ServiceNow preferred)
- Experience logging calls from end users
- Excellent Communication Skills
Job Description
Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform.
This is an ongoing contract with possibility of conversion to FTE.
Pay $22/hr
M-F, 40 hours/week
•Available Shifts:
o 6:00am - 3:00pm CT
o 8:00am - 5:00pm CT
A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!
$22 hourly 14h ago
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TechOps Analyst - Hybrid IT Support & Automation
Persona 4.3
Remote job
A leading technology company in San Francisco is seeking a TechOps Analyst who will provide essential support for IT operations. The ideal candidate should have 4-6+ years of experience and a strong passion for technology and problem-solving. They will assist employees with technical issues, manage onboarding processes, and contribute to improving internal efficiencies. This role offers a hybrid work model, with benefits including medical and wellness offerings.
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$42k-87k yearly est. 5d ago
Bilingual SaaS Implementation Specialist (Remote)
Workyard 3.6
Remote job
A growing SaaS startup is seeking a remote Software Implementation Specialist to enhance client onboarding and support. The successful candidate will have 2-4 years of experience in customer support for a SaaS solution and must be fluent in Spanish. Responsibilities include managing customer support inquiries, onboarding clients, and providing valuable feedback to improve the product. Ideal candidates possess excellent communication skills and adaptability in a fast-paced environment, with bonus points for experience in payroll applications or the construction industry.
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$68k-111k yearly est. 5d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Remote job
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$57k-69k yearly est. 5d ago
Remote Window Shade Automation Specialist - Western US
Draper, Inc. 4.7
Remote job
A family-owned automation company is looking for a Window Shade Automation Specialist to work remotely across various territories. The role involves project management, dealer support, and technical training to ensure customer satisfaction and successful installations. Candidates should have a strong mechanical and electrical aptitude, along with excellent communication skills. A competitive salary and comprehensive benefits package are offered.
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$72k-94k yearly est. 4d ago
Hybrid Litigation Practice Support Specialist
Considine Search
Remote job
A leading law firm is seeking a Litigation Practice Support Lawyer to support litigation subgroups. This role involves creating and managing model documents, organizing knowledge resources, and developing training materials. The ideal candidate will have 4+ years of litigation experience and a J.D. This position offers a hybrid work arrangement with competitive compensation ranging from $186,000 to $279,000 annually, plus bonus.
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$69k-120k yearly est. 3d ago
IT Training Specialist - Cerner
Spectraforce 4.5
Remote job
IT Training Specialist
Location: Los Angeles, CA 90032 (? Remote work is acceptable, with a preference for local candidates or those within Pacific or Central Time Zones. **NO EST**)
Duration of Assignment: 6 - Months - Possible Extension
An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigation intermittent technical problems.
Minimum Education:
• Bachelor's Degree Degree in a related field required.
Minimum Experience:
• Minimum 3 years of proven IT training experience, preferably in a healthcare setting.
• Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications
• Proficiency in of Microsoft Office suite of applications including but not limited to Word, Excel, PowerPoint, Office, and Visio
• Experience training business applications such as ServiceNow, Kronos, Lawson, etc. a plus
• Ability to understand business and clinical application workflows
• Experience writing eLearning scripts a plus
• Hands-on experience developing a range of training materials including but not limited to participant guides, job aids, quick reference guides, short video tutorials
• Experience utilizing SnagIt
• Experience working in large and dynamic project environment preferred
• Proven track record of excellence as a professional
Accountabilities:
• Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos and lectures.
• Schedule classes based on availability of classrooms, equipment, and instructors.
• Create “self paced” learning avenues using video, audio and other computer based learning tools.
• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
• Develop specific classroom style training programs for new applications and hardware.
• Monitor, evaluate and record training activities and program effectiveness.
• Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts.
• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or endusers.
• Design, plan, organize and direct orientation and training for employees on Information Technology applications.
• Keep up with technology developments in area of expertise by reading current journals, books and magazine articles.
$85k-120k yearly est. 14h ago
Remote Neuroradiologist
University of Vermont Health 4.6
Remote job
Remote Neuroradiologist - University of Vermont Health
The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work.
Position Details:
Work Remote: 100% remote position, flexible schedule options available.
Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement.
Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT.
Collaborative Environment: Work closely with a collegial group.
Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours.
Benefits:
PSLF eligible
Comprehensive benefits package that includes health, dental and vision
403(b) retirement plan
CME reimbursement
Malpractice coverage
Competitive Salary: $539,000-$559,000* - Call included
About the University of Vermont Medical Center:
UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York
In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site
Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor
Dedicated Division of Neuroradiology with experienced staff
Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely
For more information, please contact:
Matt Canasi (Network Recruiter)
*************************
$53k-65k yearly est. 3d ago
Remote Entry-Level IT Specialist (Veteran-Friendly) Michigan
Evolve Systems
Remote job
We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include
Set up and maintain computer systems and networks
Troubleshoot and resolve basic technical issues
Learn installation and configuration of hardware/software
Follow cybersecurity and data protection procedures
Work as part of a remote IT team
Ideal Candidate
Veteran discharged 2012 2025
No prior IT experience necessary
Strong teamwork and communication skills
Eager to learn and develop technical skills
Compensation & Benefits
Pay: $26 $33/hr
Flexible remote work options
Paid IT training and certifications
Veteran-friendly environment and career advancement
Apply today and start your next mission a successful career in IT!
$26-33 hourly 4d ago
Commercial Services Production Support Specialist I
Stewart Enterprises 4.5
Remote job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
The Commercial Services Production Support Specialist provides critical operational support to ensure the accurate and timely processing of commercial real estate transactions. This role supports all NCS offices including escrow officers, underwriters, and internal teams by managing documentation, providing production system support, identifying, troubleshooting, and remediating common title and closing process issues while ensuring compliance with regulatory and internal standards. As part of a collaborative team of Production Support Specialists, this role works closely with national offices, affiliate partners, and corporate teams to maintain workflow continuity and uphold service excellence.
*Occasional Travel
REMOTE
Job Responsibilities
Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele
May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties
Updates transaction information as necessary based on change requests related to the parties on file or property
Assists in maintaining expected production levels and delivery standards on a daily basis
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 2+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
$57k-79k yearly est. Auto-Apply 60d+ ago
Business Analyst, Healthcare EDI
Essenmed
Remote job
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Position: Healthcare EDI Business Analyst - 270/271 Eligibility & Benefits
Summary: The Healthcare EDI Business Analyst is responsible for analyzing ANSI X12 270/271 eligibility and benefits transactions, defining business and technical requirements, and designing strategies to parse and present coverage, copay, coinsurance, deductible, and out-of-pocket data to end users. This role bridges product, RCM/eligibility operations, and engineering to ensure accurate, compliant, and user-friendly eligibility verification workflows.
Responsibilities
Owns the end-to-end strategy for eligibility data presentation, including which EB segments to surface, how to rank conflicting benefits, and how to simplify complex benefit structures for front-line users."
Defines the canonical internal data model for eligibility and benefit information used across products and workflows.
Lead discovery with revenue cycle, registration, and clinical stakeholders to define how eligibility, copay, deductible, coinsurance, and plan limitations should appear in eCares portal and/or PMS/EHR screens, and reports.
Analyze 270/271 X12 files (loops, segments, codes) to document detailed parsing logic for EB, DTP, AMT, HSD and related segments covering benefit levels, service types, and financial accumulators.
Translate business needs into functional and mapping specifications for engineering or integration teams, including data dictionaries, field-level requirements, and error-handling rules.
Define and maintain business rules to normalize and prioritize multiple EB segments (e.g., selecting primary copay/coinsurance for office visits vs. surgery vs. preventive services).
Design and document UI/UX guidelines for displaying eligibility data (e.g., base/remaining deductible, OOP, copay by service type) consistent with CAQH CORE 270/271 data content rules.
Partner with EDI and infrastructure teams to support connectivity, trading partner onboarding, and monitoring of 270/271 transactions, including handling rejections and AAA error segments.
Create and execute test cases for 270/271 flows, including positive/negative scenarios, regression testing, and validation against companion guides and CORE rules.
Work with data/BI teams to define and validate downstream use of eligibility data for dashboards and analytics (e.g., eligibility hit rate, verification timeliness, estimated patient responsibility).
Document current and future state eligibility workflows, process maps, and standard operating procedures for front-end staff and revenue cycle teams
Ensure compliance with HIPAA, payer companion guides, and CAQH CORE operating rules for eligibility and benefits transactions.
Provide subject matter expertise and training to product, operations, and support teams on interpreting 270/271 responses and resolving eligibility-related issues.
Qualifications
Required Qualifications
3-5+ years of experience as an EDI Analyst, Business Analyst, or similar role in healthcare, with hands-on work on ANSI X12 transactions.
Strong, demonstrable experience with 270/271 eligibility and benefits transactions, including reading raw X12 files and understanding loops (2000, 2100, 2110) and EB/EQ segments.
Solid understanding of health insurance concepts: plan types, covered services, service types, payer types, primary & secondary plans, HMOs, copay, coinsurance, deductibles, OOP maximums, accumulators, and benefit limitations.
Experience creating functional specs, mapping documents, and business rules for parsing and integrating EDI data into PMS/EHR, clearinghouse, or custom applications.
Proficiency with advanced Excel and familiarity with SQL or similar tools for validating and profiling eligibility data.
Knowledge of HIPAA transaction standards and CAQH CORE eligibility & benefits rules.
Strong communication skills and ability to translate technical EDI content into clear requirements and user-facing documentation.
Preferred Qualifications
Experience in provider revenue cycle, registration, scheduling, or prior authorization operations.
Prior work with payer or clearinghouse 270/271 companion guides and real-time eligibility APIs.
Background working in Agile product teams, writing user stories and acceptance criteria for eligibility features.
Exposure to other HIPAA X12 transactions (835, 837, 276/277, 834) to understand end-to-end data flow.
Per Hour Rate: $45 - $55 per hour
Equal Opportunity Employer
ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Agilent is a global leader in laboratory technologies for the life sciences, diagnostics, and applied chemical markets, delivering insight and innovation that advance the quality of life. It is the quality of our products and services, our intense focus, and our uncompromising integrity that enable our customers to discover new frontiers and make continuous advancements in areas such as: cancer research and diagnostics, drug development, food safety and their labs' performance and efficiency. Whatever the challenge, our One Agilent global team is dedicated to delivering trusted answers to our customers' critical questions in our collective quest to improve the world around us. At Agilent, the fight against cancer is at the forefront of what we do; and Agilent's Pathology Solutions are the cornerstone of this fight.
Agilent is seeking an enthusiastic, hardworking, customer focused In-Field Customer Application Specialist (CAS) to support new and existing customers with our Pathology solutions. Our Pathology Solutions include our instrumentation and reagents for Immunohistochemistry (IHC), Special Staining, H&E Staining, Molecular ISH/FISH product lines in Southern California.
Candidate must currently live in the Southern California area or be willing to relocate without assistance.
As a Customer Applications Specialist you will partner with our sales, engineering, technical service group, product specialists and other cross-functional groups to serve as the scientific/technical expert to help drive sales to meet or exceed sales quota and support our new and existing customer base within your assigned territory.
You will provide pre-sales scientific/technical consultation with customers in partnership with the sales team to educate and guide the selection of the optimal Pathology Solution for their laboratory. This could include attending in person or remote meetings to serve as the technical expert. This could also include assisting with presentations to customers to present our Solutions.
Co-travel with Sales Account Manager to assist with locating new business as well as ensuring current customers' needs are met.
Post-sales will assist with the installation of all instrumentation. This includes working closely with the Field Service Engineer, Sales Account Manager, Customer Application Manager, and Inside Sales Team to provide a smooth installation process for the customer. Will perform the Performance Qualification and Training for customers on-site.
Will also assist customers with on-site optimization of their Immunohistochemistry assays, Special Stains, H&E Staining and Molecular FISH/ISH assays. Work with laboratory staff and pathologists to ensure they are satisfied with the optimizations.
Provide on-site and remote troubleshooting assistance in partnership with the Customer Application Specialist Team, Internal Technical Support, Account Managers, Field Service Engineers and other internal groups.
Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over competition).
Complete administrative functions such as provide weekly schedules, book travel for flights, hotels and rental cars on the Concur platform/application, complete expense reports, and close out Service Order Reports in a timely fashion.
Evaluates and supports management on ramp to volume strategies for new products prior to release.
Acts as the customer voice to influence future product/application design that meets customer needs
May be involved in preparing and delivering technical seminars to customers or potential customers and contributes to recognized scientific forums, including written, oral and poster presentations.
Qualifications
Bachelor's or Master's Degree or equivalent in Life Sciences
HT and/or qIHC certification, is a plus.
2+ years' experience working in a Clinical, Non-Clinical, Research or Industrial setting in a Histology/Pathology Laboratory with a strong focus on Immunohistochemistry, Special Staining, H&E Staining and ISH/FISH.
Proficient with all Microsoft Word applications (Word, Excel, Power Point).
Excellent attention to detail.
Excellent oral and written English communication skills, including strong interpersonal and organizational ability and time management are required.
Ability to work independently and as a part of an integrated/cross-functional team.
Experience working for a field sales organization, specifically providing technical support, is a plus.
Candidate must reside or be willing to relocate to Southern California as this is the territory you will cover. Candidates currently living in Southern California will be prioritized.
Travel Requirements:
Requires flexible working hours with travel up to 75% of the time. Must be able to adapt to changing schedules and environments.
Physical Requirements:
Occasional physical lifting, pushing and pulling up to 30 Lbs.
Manual dexterity. For example, inserts and removes small parts in tight places; adjusts instrument settings, handling slides, working with microscope, pipetting, etc.
Ability to sit, bend down, walk, talk, hear, lift hands to raise something above head or lower to the ground, and stand for extended periods of time in a laboratory.
Visual acuity to be able to differentiate and perceive colors, ability to focus, have optimal depth perception and peripheral vision.
Working in hospital/laboratory setting requires following the safety protocols, safe chemical handling, working around different instrumentation and patient samples and other biohazardous material. Must comply with all PPE (Personal Protective Equipment) requirements as well as wear appropriate clothing, including close toed shoes.
Must consent to participate in and meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law.
Requirements may include but are not limited to pre-/post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 8, 2025 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $112,430.00 - $210,150.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Sales
$112.4k-210.2k yearly Auto-Apply 49d ago
Lead Scientific Applications Specialist - CGT
Phcna
Remote job
Joining the PHC Group means becoming a vital player in one of the world's foremost producers and suppliers of top-tier laboratory equipment. Operating in the dynamic biomedical and diagnostics sectors, we cater to a diverse and expanding range of life science facilities. Our products are essential tools for researchers and professionals in pharmaceuticals, biotechnology, and healthcare, making a meaningful impact on advancements in these fields. Your role with us will be an integral part of this impactful journey.
Job Title: Lead Scientific Applications Specialist - CGT
About the Opportunity: The Lead Scientific Applications Specialist - CGT serves as the technical authority for PHCbi's new bioreactor-based cell culture and manufacturing workflows. This role partners closely with customers, sales, marketing, R&D, and product management to support process development, scale-up, and clinical/commercial manufacturing in cell and gene therapy. The position combines deep scientific expertise with sales-focused customer engagement and strategic influence to drive product adoption and customer success. Additionally, this role involves providing technical expertise, supporting customer applications, and driving adoption of solutions through scientific engagement and collaboration.
Location: This role will ideally be located in Wood Dale, IL but is open to a remote position in the United States.
What you will be doing:
Serve as subject matter expert (SME) for new cGMP bioreactor systems supporting cell culture manufacturing processes
Assist the sales team in finding new customer opportunities and ideal targets for PHCbi's new bioreactor platform
Support customers across PD, clinical, and commercial manufacturing environments
Partner with sales teams on pre-sales activities including technical presentations, demos, feasibility studies, and proposal support
Act as technical escalation point for complex bioprocess challenges and troubleshooting
Provide customer and market feedback to R&D, marketing and product management to influence product roadmap
Develop application content such as protocols, application notes, case studies, and conference materials
Mentor and support junior applications scientists and sales teams
Provide application support to customers, including protocol optimization, troubleshooting, and training collaborating with R&D and commercial teams to develop and refine application protocols
Lead scientific discussions with clients and present technical data at conferences, webinars, and customer meetings
This is a travel position, and has a willingness to travel up to 30-50% as required
What you need for success:
PhD in Cell Biology, Bioengineering, Biochemical Engineering, Biotechnology, or related field preferred; Masters is required
(
MS with significant CGT bioprocessing experience considered)
At least 7 years of experience in cell and/or gene therapy process development or manufacturing
Strong hands-on experience with bioreactor systems (single-use closed platforms, stirred-tank, perfusion, etc)
Experience supporting viral vector production and/or cell therapy workflows
Prior customer-facing applications, field support, or technical leadership experience preferred
Sales or commercial experience strongly preferred, including technical selling, account support, or deal-level engagement
Experience integrating databases a plus
Strong knowledge of GMP/GxP expectations in CGT manufacturing
Expertise in upstream bioprocess parameters and scale-up principles
Familiarity with PAT tools, in-line sensors, automation, and closed systems
The hiring range for this position is:
$90,000 - 115,000
plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PHCNA offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more.
#LI-MK1
TO ALL RECRUITMENT AGENCIES: PHC does not accept unsolicited third-party resumes.
Building an Inclusive Culture: We are a company that brings varying backgrounds, ideas, and points of view to inventing on behalf of all customers. Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and growth.
$90k-115k yearly Auto-Apply 13d ago
Application Specialist, Dynamics
JBT Corporation 4.7
Remote job
At JBT Marel Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business.
Our purpose is to transform the future of food. This guides our vision of being the global leader in food and beverage technology. By harnessing the full power of JBT Marel, we partner with our customers and pioneer sustainable innovation.
Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.
You will report to JBT Marel Manager Regional Applications
The Opportunity
The Dynamics Application Specialist is an important role within the Corporate IT Department. You will collaborate with end-users, Site Leadership, Project Managers, Operational Support teams, and external vendors to guide a high-quality, stable, and secure ERP solution.
The Dynamics F&O Application Specialist is the System Administrator. This specialist supports end-users by addressing issues and requests within Dynamics, managing user access and permissions, and coordinating with external consultants and developers for additional support and customizations. You will stay current with new features and communicating updates, overseeing upgrade testing, and assisting with the implementation and education of Microsoft Dynamics for Finance and Operations. Collaboration with our teams is important for developing solutions using Microsoft Cloud technologies such as SharePoint, Power BI, Power Automate, and Power Apps, and integrating with other internal applications. Ensuring compliance with SOX and other regulations, participating in internal and external audits, and documenting changes within the helpdesk system are also important responsibilities.
Qualifications
You will have advanced skills; able to solve complex and unique issues across systems
You will convey technical content to non-technical audiences
You will have analytical capabilities to assess our requirements and propose functional solutions
You will lead without formal authority
Self-started, independence, and accountability
Align ERP projects with broader our goals
Experience managing vendor relationships and contractor partnerships
Impact the achievement of operational, project or service goals
Communicate complex and technical information with influence across diverse partners
You will research our needs and propose improvements
You will be a trusted advisor across technical and business teams
Education, Knowledge, and Experience
Bachelor's or Associates degree in Business, Information Technology, or related field
4+ years of Experience with Dynamics D365 or AX 2012 in a manufacturing environment
You will lead ERP projects
In-depth knowledge of Dynamics \ AX2012 technologies
Experience in multinational, multicultural, and matrixed environments is a great skill to have
Why work at JBT ...
Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.
COMPENSATION RANGE: Salary range: $87,750 to $117,000.00 per year. We determine compensation on experience and skill.
This job description is a general description of essential job functions. We do not intend it as an employment contract, nor do we intend to describe all responsibilities someone in this position may perform. Supervisory personnel assign tasks to all employees of JBT Marel, and supervisory personnel expect them to perform these tasks, regardless of job title or routine job responsibilities.
Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.
Equal Opportunity Employment:
JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at ************.
#LI-CH1
#LI-Hybrid
This is a hybrid remote/in-office role.
$87.8k-117k yearly Auto-Apply 13d ago
Remote AI Data Integration Specialist
Kentro 3.9
Remote job
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.
By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.
Kentro is hiring an experienced AI Data Integration Specialist to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services.
About OTG: The Operations Triage Group (OTG) provides expert engineering and data science support to VA OIT Senior Leadership (CIO, PDAS, SES) for the 100 most critical VA systems (C-100). We deliver strategic intelligence through major incident triage, daily executive briefings, and operational insights that directly impact Veterans' access to healthcare and benefits.
Position Overview: The AI Data Integration Specialist serves as a technical expert responsible for designing, implementing, and optimizing data pipelines that enable AI/ML capabilities within mission-critical federal IT operations. Working closely with the AI Solutions Architect, you will transform raw operational data into AI-ready assets while ensuring data quality, governance, and compliance. This is a hands-on technical role requiring deep expertise in data engineering, ML pipelines, and integration architecture. You will assess complex data landscapes, identify gaps, design integration solutions, and demonstrate clear ROI for AI initiatives that directly impact Veterans' access to healthcare and benefits.
Location: Remote within the US supporting ET working hours.
Responsibilities:
Data Source Evaluation & Gap Analysis
Conduct comprehensive assessments of existing data sources to determine fitness for AI/ML applications
Perform gap analysis identifying data quality issues, completeness problems, and integration challenges
Evaluate data source reliability, consistency, and availability for operational AI use cases
Document data lineage, dependencies, and transformation logic for governance and auditability
Assess technical debt and recommend remediation strategies for data infrastructure improvements
Data Governance & Standards
Implement metadata tagging standards ensuring discoverability and traceability across data assets
Apply data classification schemes aligned with federal security requirements and VA policies
Establish and enforce minimal data standards for AI/ML readiness across operational systems
Collaborate with Chief AI Office (CAIO) and data governance teams on compliance requirements
Design data cataloging approaches that support self-service discovery for analytics and AI teams
ML Operations & Value Demonstration
Support ML model development by preparing training datasets with appropriate feature engineering
Build and maintain data infrastructure supporting ML experimentation, training, and deployment
Implement data versioning and lineage tracking for ML reproducibility and auditability
Calculate and communicate ROI for data integration initiatives, demonstrating value through operational metrics
Identify opportunities where improved data integration can accelerate AI adoption or enhance model performance
Stakeholder Collaboration & Technical Communication
Partner with SREs, Data Scientists, and Analytics teams to understand data requirements and constraints
Translate technical data challenges into understandable terms for government stakeholders
Provide technical guidance on data feasibility for proposed AI initiatives
Document data integration patterns, best practices, and lessons learned for knowledge sharing
Support executive briefings by providing data-driven insights on AI readiness and capability gaps
Requirements
Master's degree or higher in Computer Science, Data Engineering, Information Systems, Computer Engineering, or related technical field. 10 years of relevant experience may be substituted for the degree requirement.
10+ years professional experience in data engineering, data integration, or ML operations roles.
Hands-on experience designing and implementing data pipelines for analytics or AI/ML applications.
Demonstrated experience working with enterprise data integration challenges in complex technical environments.
Federal government experience, particularly within VA or Department of Defense.
Technical Expertise
Strong ML/AI experience with understanding of data requirements for model training, validation, and inference
Proficiency in data ingestion and preparation techniques including ETL/ELT pipeline development
Experience with data pipeline orchestration tools and frameworks (Azure, Data Factory, or similar)
Understanding of metadata tagging standards and data cataloging approaches
Knowledge of data classification schemes and minimal data standards for AI/ML readines
Expertise in data source evaluation methodologies including quality assessment and gap analysis
Strong understanding of data flows, system integrations, and API-based data exchange patterns
Experience with cloud data platforms (Azure preferred) and hybrid cloud/on-premise integration patterns
Familiarity with ITSM platforms (ServiceNow preferred) and operational data structures
Proficiency in SQL and at least one programming language (Python preferred) for data transformation
Analytical & Problem-Solving Skills
Expert-level gap analysis capabilities with ability to identify root causes and recommend solutions
Strong analytical mindset for assessing data quality, completeness, and fitness for purpose
Critical thinking to evaluate trade-offs between data quality, cost, and timeline constraints
Systems thinking to understand data dependencies and downstream impacts of integration decisions
Ability to calculate and articulate ROI for data initiatives using operational metrics and business value
Communication & Collaboration Skills
Ability to explain technical data concepts to non-technical stakeholders
Strong documentation skills for technical specifications, data flows, and integration patterns
Collaborative approach to working with cross-functional teams (SRE, Data Science, Analytics)
Experience supporting executive communications with data-driven insights
Personal Attributes
Curious: Continuously explores data landscapes to understand what exists, what's missing, and what's possible
High Contextual Understanding: Grasps the operational meaning and business significance behind data, not just technical structure
Confident with Gap Analysis: Comfortable identifying problems, articulating impacts, and proposing solutions
Detail-Oriented: Maintains precision in data quality assessment and integration design
Pragmatic: Balances ideal solutions with operational constraints and realistic timelines
Mission-Focused: Connects data work to Veteran impact and VA mission outcomes
PREFERRED QUALIFICATIONS
Deep experience with ServiceNow data models, APIs, and integration patterns
Prior work with Chief AI Office (CAIO) or federal data governance processes
Experience with Azure AI services and Azure data platform tools (Synapse, Data Factory, Databricks)
Knowledge of federal data standards and compliance frameworks
Experience with data quality tools and automated data profiling
Background in reliability engineering, SRE practices, or IT operations data
Certifications in data engineering, cloud platforms, or ML operations
Experience working in distributed, remote teams
Clearance requirement:
US Citizen or Green card holder
Willing and able to get a Public Trust Suitability clearance
Must meet updated ID requirements: Bring required documents | GSA
If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.
Benefits
The Company
We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.
We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).
Industry Recognition
Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.
Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner - Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award
Benefits
We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.
Commitment Equal Opportunity Employment & VEVRAA
Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.
Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.
As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.
We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.
Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.
How to Apply
To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email ***************** and request assistance.
Accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email *****************.
#LI-SH1
$66k-108k yearly est. Auto-Apply 12d ago
Data Integration Specialist WorkForce Software
Blueprint30 LLC
Remote job
WorkForce Software, an ADP company, is hiring an Data Integration Specialist
Applications for this role will be accepted until 2/13/2026
Are you looking to grow your career
in an agile, dynamic environment with plenty of opportunities to progress?
Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?
Well, this may be the role for you. Ready to make your mark?
As a Data
Integration Specialist
, you will work to deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each customer.
You will be implementing the integration solution design scoped out by the Integration Architect, ensuring a smooth integration between various client processes and that the technical documentation of the client's solution reflects any design changes that are made during the client validation process. You will make certain that the client has the support needed to become self-sufficient for all standard functionality of the integration's setup for their solution. You will continue to develop your skills in consulting, leadership, client relationships, and the knowledge of our products by taking training courses and maintaining certifications.
To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. In person, over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
What you'll do:
What you can expect on a typical day:
Develop
the data conversions of the interface solutions which connect WorkForce Software's solutions with other clients applications
Configuration
of the WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) according to the client's business requirements using JavaScript, HTML, or other scripting tools
Confirmation
and refinement of business requirements, documenting code, maintaining revisions, testing and developing quality assures practices with the client in meetings and client workshops utilizing structured processes
Create and support the creation of knowledge base documents on WorkForce Software integrations, strategies, and data architecture topics.
Conduct troubleshooting on import and export integrations, potentially manipulating incoming CSV/XML/JSON data files for particular use cases.
Participate in the design, implementation, deployment, and maintenance of web service integrations between applications across cloud and/or on-premises environments for customers who choose to use Web Services (SOAP, REST, etc.)
Support
initial
deployment of WorkForce Software solution to production, for use by client's end users.
Implement single sign-on and API authentication in WorkForce's suite and on-premises environments.
TO SUCCEED IN THIS ROLE:
Minimum 5 years' experience with SQL and writing complex queries
Minimum 5 years' experience with JavaScript, HTML and other scripting tools
Previous software integration experience with external clients.
Hands on design, development, deployment, and maintenance of integration processes between applications across cloud and/or on-premises using (Cloud Integration, Application Integration and Enterprise web services APIs)
Experience in integrating the systems using both traditional methods (CSV, ETL, SFTP, etc.) and Web Services (SOAP, REST, etc.)
Familiarization with claims-based authentication such as SAML/OAuth, MFA, etc.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
$74k-107k yearly est. 14h ago
Data Integration Specialist WorkForce Software
Adpcareers
Remote job
WorkForce Software, an ADP company, is hiring an Data Integration Specialist
Applications for this role will be accepted until 2/13/2026
Are you looking to grow your career
in an agile, dynamic environment with plenty of opportunities to progress?
Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?
Well, this may be the role for you. Ready to make your mark?
As a Data
Integration Specialist
, you will work to deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each customer.
You will be implementing the integration solution design scoped out by the Integration Architect, ensuring a smooth integration between various client processes and that the technical documentation of the client's solution reflects any design changes that are made during the client validation process. You will make certain that the client has the support needed to become self-sufficient for all standard functionality of the integration's setup for their solution. You will continue to develop your skills in consulting, leadership, client relationships, and the knowledge of our products by taking training courses and maintaining certifications.
To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. In person, over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
What you'll do:
What you can expect on a typical day:
Develop
the data conversions of the interface solutions which connect WorkForce Software's solutions with other clients applications
Configuration
of the WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) according to the client's business requirements using JavaScript, HTML, or other scripting tools
Confirmation
and refinement of business requirements, documenting code, maintaining revisions, testing and developing quality assures practices with the client in meetings and client workshops utilizing structured processes
Create and support the creation of knowledge base documents on WorkForce Software integrations, strategies, and data architecture topics.
Conduct troubleshooting on import and export integrations, potentially manipulating incoming CSV/XML/JSON data files for particular use cases.
Participate in the design, implementation, deployment, and maintenance of web service integrations between applications across cloud and/or on-premises environments for customers who choose to use Web Services (SOAP, REST, etc.)
Support
initial
deployment of WorkForce Software solution to production, for use by client's end users.
Implement single sign-on and API authentication in WorkForce's suite and on-premises environments.
TO SUCCEED IN THIS ROLE:
Minimum 5 years' experience with SQL and writing complex queries
Minimum 5 years' experience with JavaScript, HTML and other scripting tools
Previous software integration experience with external clients.
Hands on design, development, deployment, and maintenance of integration processes between applications across cloud and/or on-premises using (Cloud Integration, Application Integration and Enterprise web services APIs)
Experience in integrating the systems using both traditional methods (CSV, ETL, SFTP, etc.) and Web Services (SOAP, REST, etc.)
Familiarization with claims-based authentication such as SAML/OAuth, MFA, etc.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
$74k-107k yearly est. 14h ago
Lead Scientific Applications Specialist - CGT
PHC North America
Remote job
Joining the PHC Group means becoming a vital player in one of the world's foremost producers and suppliers of top-tier laboratory equipment. Operating in the dynamic biomedical and diagnostics sectors, we cater to a diverse and expanding range of life science facilities. Our products are essential tools for researchers and professionals in pharmaceuticals, biotechnology, and healthcare, making a meaningful impact on advancements in these fields. Your role with us will be an integral part of this impactful journey.
**Job Title:** Lead Scientific Applications Specialist - CGT
**About the Opportunity:** The Lead Scientific Applications Specialist - CGT serves as the technical authority for PHCbi's new bioreactor-based cell culture and manufacturing workflows. This role partners closely with customers, sales, marketing, R&D, and product management to support process development, scale-up, and clinical/commercial manufacturing in cell and gene therapy. The position combines deep scientific expertise with sales-focused customer engagement and strategic influence to drive product adoption and customer success. Additionally, this role involves providing technical expertise, supporting customer applications, and driving adoption of solutions through scientific engagement and collaboration.
**Location:** This role will ideally be located in Wood Dale, IL but is open to a remote position in the United States.
**What you will be doing:**
+ Serve as subject matter expert (SME) for new cGMP bioreactor systems supporting cell culture manufacturing processes
+ Assist the sales team in finding new customer opportunities and ideal targets for PHCbi's new bioreactor platform
+ Support customers across PD, clinical, and commercial manufacturing environments
+ Partner with sales teams on pre-sales activities including technical presentations, demos, feasibility studies, and proposal support
+ Act as technical escalation point for complex bioprocess challenges and troubleshooting
+ Provide customer and market feedback to R&D, marketing and product management to influence product roadmap
+ Develop application content such as protocols, application notes, case studies, and conference materials
+ Mentor and support junior applications scientists and sales teams
+ Provide application support to customers, including protocol optimization,troubleshooting, and trainingcollaboratingwith R&D and commercial teams to develop and refine application protocols
+ Lead scientific discussions with clients and present technical data at conferences, webinars, and customer meetings
+ This is a travel position, and has a willingness to travel up to 30-50% as required
**What you need for success:**
+ PhD in Cell Biology, Bioengineering, Biochemical Engineering, Biotechnology, or related field preferred; Masters is required _(_ _MS with significant CGT bioprocessing experience considered)_
+ At least 7 years of experience in cell and/or gene therapy process development or manufacturing
+ Strong hands-on experience with bioreactor systems (single-use closed platforms, stirred-tank, perfusion, etc)
+ Experience supporting viral vector production and/or cell therapy workflows
+ Prior customer-facing applications, field support, or technical leadership experience preferred
+ Sales or commercial experience strongly preferred, including technical selling, account support, or deal-level engagement
+ Experience integrating databases a plus
+ Strong knowledge of GMP/GxP expectations in CGT manufacturing
+ Expertise in upstream bioprocess parameters and scale-up principles
+ Familiarity with PAT tools, in-line sensors, automation, and closed systems
_The hiring range for this position is:_ _$90,000 - 115,000_ _plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PHCNA offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more._
\#LI-MK1
**TO ALL RECRUITMENT AGENCIES:** PHC does not accept unsolicited third-party resumes.
**Building an Inclusive Culture:** We are a company that brings varying backgrounds, ideas, and points of view to inventing on behalf of all customers. Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and growth.
$90k-115k yearly 14d ago
Application Specialist
Scripps Health 4.3
Remote job
Required Education/Experience/Specialized Skills\: Five years related experience. Excellent critical and analytical thinking and excellent customer service skills. Exhibit excellent written and verbal communication skills. Expert knowledge of relevant application workflows. Excellent organizational and project management skills. Business acumen in multiple functional areas.
Required Certification/Registration\: Specific to applications supported. Must currently hold an active Epic Beaker AP or CP certification
Preferred Education/Experience/Specialized Skills/Certification\: Certification\: Bachelor's degree. 7 years of related experience
Work Location Eligibility
This position is remote, but only open to candidates who reside in\: San Diego Metropolitan Area or one of the following U.S. states:
AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, LA, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
Applicants outside these locations will not be considered at this time.
Candidates who reside in the approved U.S. states would be considered Out of Area (OOA) and Scripps Health partners with professional employer organization (PEO) Superlanet.
Expert on assigned application. Acts independently to lead cross functional, integrated team to create performance improvements across multiple domains. Translates business requirements into operational solutions. Proactively evaluate technical enhancements and consults with business to provide solutions to technical or process issues, guiding to best practices. Provides guidance, trains and develops the skills of less experienced IT staff.
This position is based in La Jolla, CA, and is offered as a remote opportunity. Candidates must reside within the San Diego metropolitan area or in one of the approved out-of-area (OOA) states listed below under Work Location Eligibility. This role is supported through Scripps Health's partnership with Superlanet, a professional employer organization (PEO).
Remote - Outpatient Clinical Documentation Integrity (CDI) Specialist
Heatlh Information Management
Full Time Status
Day Shift
Pay: $56,742.40 - $85,113.60 / year
Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time.
The Outpatient Coding and Clinical Documentation Integrity Specialist acts as an internal resource for professional services coding and documentation education. Performs medical records audits to ensure compliance with all applicable federal, state and local regulations, as well as with institutional/organizational standards, practices, policies and procedures. Provides providers elbow to elbow coding and documentation support through ad hoc video calls and/or on-site visits, the creation of specialty or individual provider tip sheets, virtual and/or onsite presentations. Provides guidance and advice for reporting policies mandated by government entities and other payers for completion of coded data including level of service, diagnosis, procedure and diagnostic code assignments. Analyzes data, communicates findings, and facilitates improvement efforts. Independently develops and maintains educational materials and training programs. Works in conjunction with the clinical practice managers, coding leadership, denial leadership teams. Meet with and educate new clinicians as they onboard with Mosaic. Review documentation practices of existing clinicians for accuracy, compliance with applicable billing guidelines, and optimization of reimbursement. Provide widespread education on changing guidelines and other practices impacted by new legislation and/or guidelines. Attend Revenue Cycle meeting to identify educational opportunities. Work with Professional Coding, Denials and QA Analyst to identify and address educational needs for clinicians. Maintains knowledge of current and developing issues and trends in medical coding and documentation. Maintains knowledge and expertise in electronic software tools (Epic, SlicerDicer, 3M, etc.) Conduct audits of clinicians dropping charges and orders. Other duties as assigned, including special projects assigned by organizational leadership. This position is employed by Mosaic Life Care.
Conducts reviews of clinical documentation and charges.
Performs medical records audits to ensure compliance with all applicable federal, state and local regulations, as well as with institutional/organizational standards, practices, policies and procedures.
Researches and develops materials for educational programs related to all aspects of coding and documentation.
Other duties as assigned
Associate's Degree- Healthcare related field is required. Bachelor's Degree- Healthcare related field is preferred.
RHIA (Registered Health Information Administrator), RHIT (Registered Health Information Technician, CCS-P, CPC is required. CPMA - Certified Professional Medical Auditor to be obtained within two years of hire is preferred. CDEO - Certified Documentation Expert Outpatient to be obtained within two years of hire is preferred. CCDS Certification - Certificated Clinical Documentation Specialist to be obtained within two years of hire is preferred. CDIP Certification - Certified Documentation Information Practitioner to be obtained within two years of hire is preferred.
3 Years of Physician/Professional Service coding is required.