Telehealth Outreach Coordinator, Virtual Care Center (Saturdays or Sundays Required)
Remote job
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Alignment Health is seeking an organized, detail-oriented, and customer service oriented telehealth coordinator (bilingual Spanish, medical assistant with front- and back-office, and remote experience) to join the remote Virtual Care Center (VCC).
As a telehealth coordinator, you will support patients and providers in the Virtual Care Center. This includes, but is not limited to, answering calls in the phone queue, scheduling telephonic and virtual appointments, following up on referrals and authorizations, supporting outbound follow up calls, providing systems trainings for new hires, and completing administrative tasks. You will also be responsible for managing inbound and outbound calls in the phone queue while collaborating with cross-functional teams such as Clinical Operations, Member Services, AVA Product team, and DTS Help Desk support to successfully manage the program. As a telehealth coordinator, you will be focused on assisting Alignment Health staff and patients with resolving issues in a timely manner. This role reports to the Director of Virtual Health.
Individuals with front and back office medical assistant experience in PCP, clinic, and / or urgent care settings, and remote experience are highly encouraged to apply!
Schedule:
- Option A: Monday / Tuesday / Wednesday / Friday / Saturday 9:00 AM - 6:00 PM Pacific Time (Thursdays and Sundays off)
- Option B: Sunday / Monday / Tuesday / Wednesday / Thursday 11:00AM - 8:00 PM Pacific Time (Fridays and Saturdays off)
General Duties / Responsibilities
Answer inbound calls on the Virtual Care Center queue
Collect appropriate patient information for scheduling virtual appointments with providers
Screen patients for appropriate telehealth platform use for virtual appointments
Support providers with requests for referrals and authorizations including submission, review, and follow up of requests
Contact partnered medical offices to support patient requests as necessary (ie. IPA groups, PCP offices, pharmacies, DME companies)
Complete outreach calls for various patients' groups as applicable (ie. ER admits, Teladoc follow ups, Annual assessments)
Support new hire onboarding by completing training or shadowing sessions of systems used in VCC
Complete other job duties as assigned
Participate in team meetings
Note: The Virtual Care Center provides 24-hour member support, and team schedules rotate to maintain coverage. Because there is no single time when all team members are consistently on shift, team meetings are mandatory and are scheduled with advance notice (approximately 2× per month for 30 minutes). Team members are expected to attend these meetings even if they occur during a non-scheduled work hour or meal break. Attendance is clocked and paid, and camera use is optional - phone participation is acceptable.
Supervisory Responsibilities:
N/A
Job Requirements:
Experience:
Required:
Experience with providing high quality customer service
Experience providing technical assistance
Minimum 1 year experience in a primary care or medical office setting using phones and scheduling appointments
Education:
Required:
High school diploma or general education degree (GED).
Preferred:
Completion of medical assistant program from an accredited school of training.
Training:
• Preferred: Medical Terminology
Specialized Skills:
Required:
Able to use multiple systems simultaneously
Basic understanding in current mobile device technology and ability to learn and adapt to Alignment specific applications and protocols
Proficiency in Microsoft Suite programs (Outlook, Teams, Work, Excel)
Basic math skills required for data analyzation
Able to trouble-shoot and research issues effectively
Willingness and capability to learn new technologies and adapt to dynamic environment
Strong customer service skills
Technology and automated solutions oriented
Well organized with strong attention to detail and analytical skills while maintaining speed in completing work
Efficient working style with strict adherence to deadlines
Preferred:
Bilingual Spanish
Licensure:
• Required: None
• Preferred:
Medical assistant certificate
Medical terminology certificate
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41,472.00 - $62,208.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
Auto-ApplyHome Base Veteran Outreach Coordinator
Remote job
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging.
Job Summary
Summary
Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals.
Does this position require Patient Care? Yes
Essential Functions
-Conduct proactive outreach within the community to identify individuals in need of behavioral health services.
-Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts.
-Conduct initial assessments to identify the behavioral health needs of individuals.
-Provide information and referrals to appropriate behavioral health services and resources.
-Respond to crisis situations and provide immediate support and intervention.
-Collaborate with crisis intervention teams, law enforcement, and emergency services as needed.
-Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care.
-Conduct community education and awareness programs on mental health topics.
Qualifications
Education
Bachelor's Degree preferred
Experience
- minimum of 1-3years of military experience with at least one deployment preferred but not required
- must have honorable discharge (proof of DD 214 required).
Knowledge, Skills and Abilities
- Strong knowledge of behavioral health services, resources, and crisis intervention techniques.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work independently and collaboratively within a team.
- Sensitivity to the understanding of the social determinants of health.
- Proficiency in using electronic health records and documentation systems.
- Valid driver's license and reliable transportation for community outreach.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$20.43 - $29.21/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyCommunications and Outreach Coordinator - Planning and Economic Development Programs
Remote job
The Greater Nashville Regional Council (GNRC) is seeking an experienced planner or communications professional to lead public and stakeholder engagement activities for its planning and economic and community development programs. GNRC is responsible for preparing regional plans for transportation, environmental quality, economic development, solid waste and a growing list of additional topics. In addition, GNRC provides support to local governments by providing grant writing assistance, conducting research, and developing plans and public policies.
The Outreach Coordinator will be expected to:
Build and strengthen relationships with planning partners including elected officials, public agencies, business groups, universities and research institutions, community-based non-profit organizations, and advocates;
Develop and implement community and stakeholder engagement plans, methods, and tools for a variety of local and regional planning and policymaking initiatives;
Support public relations efforts by helping to draft press releases, maintain media contact lists, track press coverage, and assist with media outreach;
Develop, publish, and manage content for social media platforms and agencywide or project-based websites;
Assist with developing and/or editing written copy for GNRC materials and publications;
Assist with developing and editing presentations and in presenting material to boards, committees, stakeholder organizations, and the general public;
Assist with developing visualizations such as renderings, drawings, maps, and other graphics to help 1) communicate planning concepts to a variety of audiences and 2) translate community and stakeholder input for presentation to policymakers; 3) Prepare written reports and presentations on the findings, key takeaways, and lessons learned from outreach activities;
Participate in industry associations and continuing education opportunities to remain current on emerging and best practices related community engagement;
Work with GNRC management to ensure outreach activities stay coordinated across the organization; and
Lead special projects as identified by department heads or the executive team.
Qualifications: The preferred candidate will have two or more years of experience in community engagement in support of plans and public policies related to issues of growth and development, urban design, environmental sustainability, or public infrastructure. Strong writing, public speaking, and group facilitation skills are a must. A degree in communications, public relations, urban planning, public policy, public administration or related field is preferred. Foreign degrees and credentials will be considered.
Compensation: The minimum starting pay is $70,000. The offered pay rate will be subject to experience and qualifications. GNRC provides a fully paid pension through the Tennessee Consolidated Retirement System and offers a dollar for dollar match to a 401k up to 3% of gross salary. Inquire for more information about benefits.
Remote Work Policy: While GNRC provides flexibility for remote/hybrid working conditions, this is not a remote position. The selected candidate will be expected to work from the GNRC office with regularity.
Travel Expectations:
This position will require regular travel throughout the Middle Tennessee area. A valid driver's license and access to personal transportation is required.
GNRC was established by the TN General Assembly as an association of local governments empowered to convene local and state leaders for the purposes of planning and programming state and federal investments into a range of social services and public infrastructure. GNRC serves as the region's federally-recognized Area Agency on Aging and Disability (AAAD), Economic Development District (EDD) and administers the Metropolitan Planning Organization (MPO) on behalf of the Nashville Area MPO Transportation Policy Board . More information is available at GNRC.org.
Position open until filled.
GNRC is an EOE, AA Employer
Marketing and Outreach Coordinator
Remote job
Full-time Description
While you work to empower Colorado youth and families, we empower you to develop your career. Join one of the most respected leaders in child advocacy services - Shiloh House. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House, you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits. Come join us and serve our great community!
Compensation: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is $54,485-$56,485 yearly.
Benefits:
Insurance benefits include health, dental, vision, life, accident, and critical illness
403(b) retirement plan with match
ClassPass Membership
Paid time off and personal leave
12 Paid Holidays
Schedule flexibility
Opportunity to work from home
Access to the agency's car upon program's approval
Mileage reimbursement
Employee assistance program
10% off tuition at CCU for their online programs
Growth opportunities are available throughout the agency as we love to promote from within!
Responsibilities:
Build and maintain relationships with donors, sponsors, and local businesses.
Conduct outreach through meetings, events, and communications to expand the network.
Develop partnership proposals and sponsorship packages aligned with department goals.
Coordinate and participate in community events to increase visibility and engagement.
Track donor and partner information, ensuring timely follow-ups and acknowledgments.
Collaborate with internal teams to create outreach materials and impact-focused campaigns.
Oversee digital marketing efforts including website updates, email marketing, and social media campaigns.
Create promotional materials, respond to queries on social media, and manage networking efforts.
Support event planning and management; send thank-you notes and tax info to donors.
Manage donor database, create donation reports, track campaign ROI, and assist the Development Team as needed.
Posting Date: 11/25/2025
Application Window: Ongoing (Applications will be accepted on an ongoing basis)
Requirements
A bachelor's degree in a related field or 5 years of relative experience required.
3 years of experience with marketing, social media management, and event planning is essential.
2 years experience with campaign management and CRM software is preferred.
Hands-on experience with web content management tools is preferred (ie Squarespace, Google Suite, Canva, Salesforce, Google Analytics).
Must demonstrate organization, ability to prioritize, deadline management, attention to detail, teamwork, copywriting, vendor management, marketing knowledge or applicable experience.
Must exhibit initiative, enthusiasm, flexibility, and interpersonal skills.
Must be able to pass a criminal background check.
Must hold a valid Colorado driver's license or have the ability to obtain one.
Specialist - Outreach-Fixed Term
Remote job
The National Center for Pavement Preservation (NCPP) at Michigan State University is seeking a Bridge Preservation Specialist to support bridge preservation initiatives at regional and national levels. This role requires a proactive, entrepreneurial mindset to identify and secure research funding, develop training programs, and expand bridge preservation initiatives. The ideal candidate will innovate, build partnerships, and pursue growth opportunities that advance NCPP's mission. Rather than simply executing existing projects, they must think strategically, seize opportunities, and drive new initiatives that benefit bridge preservation efforts nationwide. This is a one-year fixed-term position with the possibility of renewal based on continued funding, positive performance reviews, and mutual agreement.
Key Responsibilities
The successful candidate will lead, organize, and facilitate regional and national bridge preservation partnership meetings. This includes developing meeting agendas, coordinating with speakers and moderators, and managing logistical arrangements. Additionally, the specialist will facilitate workgroups, meetings, and conferences to support bridge preservation initiatives, ensuring effective collaboration among stakeholders.
In addition to outreach efforts, this position will identify and pursue research and funding opportunities in bridge preservation. As a technical expert, they will contribute to research projects and initiatives while maintaining an up-to-date understanding of industry advancements and best practices. This role requires an entrepreneurial mindset to strategically seek growth opportunities that further the mission of NCPP.
The specialist will also play a crucial role in training and advocacy, providing expertise to support NCPP's bridge preservation activities. They will represent and promote bridge preservation at both national and local meetings, strengthening industry engagement. Furthermore, they will develop training programs and outreach strategies that address the evolving needs of partners and stakeholders, ensuring the effective dissemination of knowledge and best practices in bridge preservation.
Additional duties as assigned. Extensive travel is required.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Degree
Masters -Civil Engineering or a closely related field
Minimum Requirements
Master's degree in civil engineering or a closely related field.
Minimum of 5 years of practical experience in bridge preservation.
Expertise in bridge maintenance operations, construction practices, materials, and bridge design.
Strong leadership skills and experience in organizational and strategic planning.
Proven ability to identify and secure research funding opportunities.
Experience in writing technical proposals and research reports.
Effective communication skills (verbal and written), including the ability to collaborate and train using remote technologies.
Demonstrated ability to develop and maintain relationships with diverse stakeholders.
Desired Qualifications
Licensure as a Professional Engineer (PE).
Experience working with a transportation agency.
Background in program development, operational oversight, and budget management.
Experience in developing and delivering professional training courses, workshops, or seminars.
Required Application Materials
A cover letter detailing your interest and qualifications.
A current resume/CV.
Contact information for three professional references.
Special Instructions
Review of applications will begin on May 14, 2025 and continue until the position is filled.
For additional information, contact Patte Hahn at hahnp@egr.msu.edu
Review of Applications Begins On
05/14/2025
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Website
https://www.pavementpreservation.org/
Department Statement
Michigan State University is a global leader in engineering research and education. The National Center for Pavement Preservation is dedicated to advancing transportation infrastructure through innovative solutions in pavement and bridge preservation. This role offers the opportunity to make a national impact while working with a collaborative and expert team.
MSU Statement
Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
Education & Enablement Coordinator, Enrollment
Remote job
OUR MISSION
We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.
Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers.
As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.
Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.
WHAT YOU'LL DO
In this role, you will directly support training and enablement for the Enrollment Team, which serves as the first point of contact for prospective members, guiding them through the enrollment process with compassion and clarity. Enrollment Specialists conduct high-volume outreach to members via phone, email, and text to educate patients about Thyme Care's oncology navigation services and enroll them into the program. Enrollment Specialists verify eligibility and insurance, ensure accurate documentation, and coordinate timely handoffs to clinical teams. Enrollment Specialists maintain a strong understanding of Thyme Care's mission and services to clearly communicate value to patients and caregivers.
This position will play a fundamental role in developing and maintaining the standards of quality and training that Thyme Care strives to meet by ensuring that new hires and existing Enrollment team members receive the training and coaching to be successful in their roles. This position also plays a key part in partnering with the Quality team to discover trends and training needs to inform better enablement materials and coaching areas for the enrollment of the Care Team. This role reports into the Manager or Quality, Training, and Enablement for the Enrollment Team.
Your primary responsibilities will include developing training content (for both virtual sessions and live sessions), facilitating live training sessions, and managing the administrative and operational logistics of training so that everything happens smoothly and efficiently.
You will also be responsible for creating training materials, training resources, and job aids, to ensure all team members have the information they need to do their jobs effectively and efficiently, and to stay up to date with new product updates and releases, changes in workflows and processes, and new client launches.
Your focus will be on meeting the training needs of Thyme Care's Enrollment Team, including both new team member onboarding and continuing education.
You will keep track of team members' training modules completion, progress, and understanding by listening to interactions with members and assessing them against our quality standards.
You will also attend regular QA calibration sessions to identify opportunities for new or improved training materials and sessions, and schedule additional time as needed to align on priorities and next steps.
WHAT YOU'VE DONE
Experience & Education
1-3 years experience in training delivery or staff development, developing and delivering both virtual instructor-led training, and self-paced module programs.
Experience working in a fast-paced, startup environment.
Bachelor's Degree preferred..
Certified Professional in Training Management (CPTM) or similar training certification is ideal but not required.
Knowledge of HIPAA and healthcare compliance standards is a plus but not required.
Required Skills
Excellent communication and presentation skills (both written and verbal), including public speaking and facilitation.
Strong tech skills and ability to learn new tools quickly and autonomously.
Ability to build high quality, polished training materials including presentation slides and written job aids.
Comfort with data, and ability to both manipulate and analyze data to evaluate training effectiveness using metrics and dashboards.
Exceptional project management skills and ability to coordinate multiple training initiatives simultaneously.
High attention to detail and organizational skills.
Proficiency with Google Suite, Zoom and Slack.
Additional Skills
Understanding of healthcare terminology, patient enrollment workflows, and call center/customer service operations preferred.
Experience in using and building in a Learning Management Systems (LMS) and e-learning authoring tools (e.g., Articulate, Captivate, etc.) preferred.
Proficiency in adult instruction, time and classroom management, and adapting to diverse learning needs preferred.
WHAT LEADS TO SUCCESS
Expertise. You have experience facilitating and building staff training, with a well-developed instinct for how to build engaging training and clear materials that drive staff proficiency and success.
Collaborative approach. You can seamlessly collaborate with cross-functional teams including Enrollment Management and Team Leads, as well as HR, Compliance, Operations, and IT.
A patient-first approach. You're personally motivated by our mission and by what we are building. You seek to understand problems and help people solve them, especially this one.
Operational orientation. Creating and improving processes is second nature for you. You build repeatable, reliable, and efficient processes and are able to train others accordingly.
Move with purpose. You're biased to action. You know how to identify and prioritize your initiative's needs and do what it takes to ensure that urgent and important needs are acted on immediately.
Effective listener and communicator. You are persuasive and articulate, but you always start by listening. You build rapport, trust, and great working relationships with colleagues.
Bias to action. You're a self-starter and don't need anyone to tell you when to do something. You're always solving problems and going the extra mile for others.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose-or don't choose.
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is
$28.85 - $33.65/hour
. The salary range could be lower or higher than this if the role is hired at another level.
We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.
Be cautious of
recruitment fraud
, and always confirm that communications are coming from an official Thyme Care email.
Auto-ApplyProvider Education Coordinator (Coding Coordinator)
Remote job
Are you passionate about provider education, data-driven insights, and revenue optimization? Do you thrive in a collaborative environment where your expertise directly impacts provider success, compliance, and patient care? Are you a hard worker with an abundance of integrity and resourcefulness? If so, we'd love for you to join our expanding team!
The Provider Education team at OHSU is growing-and we're on the lookout for a dynamic, detail-oriented, and forward-thinking Provider Educator to help us lead the way.
As a Provider Educator, you'll be part of a mission-driven team working at the intersection of clinical operations, compliance, and revenue cycle. You'll empower providers and staff through targeted education, cutting-edge resources, and smart, strategic audits. Every day, you'll play a key role in driving compliance, optimizing reimbursement, and reducing burnout through documentation and coding clarity.
This role is not just training-it's advocacy, innovation, mentorship, and impact.
Function/Duties of Position
Education and Training
Facilitate comprehensive onboarding for new providers to ensure a strong foundation in billing, coding, and documentation requirements.
Deliver timely updates to stakeholders (providers, coders, departments, RevCycle, leadership) on legislative, regulatory, coding, billing, and documentation changes.
Identify training needs and collaborate on the development and delivery of educational programs and materials tailored to specific audiences.
Maintain and expand the centralized Resource Library, ensuring easy access to accurate and up-to-date educational materials.
Provide ongoing education, feedback, and support to enhance compliance and accuracy in documentation, coding, and billing.
Audits, Reviews, and Projects
Conduct new provider audits and routine departmental audits for hospital-based (HB) and professional-based (PB) coding.
Perform risk-based audits, including reviews of outliers, denial trends, and upcoding/downcoding patterns.
Lead proactive audits (e.g., RAC, TPE, OIG, CBR) to identify and mitigate compliance risks.
Conduct ad hoc audit and other review requests from coding teams, providers, departments, leadership, and RevCycle, providing actionable feedback and recommendations.
Planned and special projects as assigned.
Other ongoing work related to education, billing, coding, documentation, etc.
Advisory and Assistance
Serve as a resource for resolving complex coding queries, disputes, and documentation challenges.
Research and respond to inquiries from providers and coders, offering clear and actionable guidance.
Develop and update policies, guidelines, and workflows for coding, documentation, and billing to ensure compliance and efficiency.
Advocacy and Collaboration
Advocate for organizational priorities by collaborating with Government Relations, legislators, payers, and external stakeholders to align policies with OHSU's mission and patient care goals.
Actively participate in shaping CMS policies by submitting comment letters, engaging in rulemaking processes, and responding to Requests for Information.
Centralize and unify education efforts to ensure consistency and clarity across all teams.
Content Development and Presentation
Translate complex coding, billing, and regulatory information into user-friendly, accurate educational materials.
Create and deliver presentations tailored to specific internal and external audiences, ensuring relevance and clarity, and addresses the needs of the stakeholders.
Regulatory and Policy Updates
Monitor and analyze changes in industry regulations, payor policies, CPT codes, and compliance requirements.
Develop and deliver education sessions to ensure stakeholders stay informed of evolving standards and regulations.
Projects and Process Improvement
Execute various projects, from ad hoc to long-term, by developing problem statements, defining scope, and managing timelines and resources to ensure successful outcomes.
Support colleagues with projects and engage in mentorship opportunities to build team knowledge and skills.
Work on strategic initiatives, such as automation, denial prevention, and billing for underutilized services (e.g., care management, telehealth).
Mentorship and Team Development
Provide mentorship and guidance to junior team members, supporting their professional development and knowledge growth.
Foster a collaborative and supportive environment within the Provider Education team.
Required Qualifications
Associates degree in Healthcare, Business or related field plus 5 years of production coding experience OR equivalent combination of education and experience
Certification in CPC, CPC-H, RHIT, or RHIA
Job Related Knowledge, Skills and Abilities (Competencies):
Detailed knowledge of medical coding systems, procedures, and documentation requirements
Knowledge of auditing concepts and principles
Strong knowledge of coding guidelines, regulations, and documentation requirements.
High degree of coding accuracy and ability to retain and appropriately apply multiple complex coding concepts.
Intermediate skills with Word, Excel, Outlook, and PowerPoint
Excellent communication, presentation, and interpersonal skills
Willingness to be on camera and appropriately attired for all online meetings.
Proficiency in educational program development and delivery.
Familiarity with healthcare compliance principles.
Experience with electronic health records (EHR).
Commitment to staying current with industry developments and continuous learning.
Preferred Qualifications
Bachelor's degree in a related field, such as Health Information Management or Healthcare Administration, plus a minimum of 3 years of auditing and provider or coding education experience in multiple specialties, or 5 years of auditing and provider or coding education experience in multiple specialties in lieu of a degree.
Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) certification or other similar coding or compliance certification.
All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
Auto-ApplySales Outreach Coordinator - Remote - 1099 Commission Only
Remote job
Job Description
Most people never reach their potential-not because they aren't capable, but because no one ever hands them a clear path to climb.
If you're the kind of person who knows deep down you were built for more, but you're stuck building someone else's dream… Talent Find Professional exists for one reason:
To give driven people the roadmap, coaching, and tools to finally win on their own terms.
This role isn't about clocking in.
It's about taking ownership of your future with a proven system that rewards effort, grit, and follow-through.
If you've ever wanted:
More control over your time
More upside than a traditional job will ever allow
More meaning in the work you do
…then you're exactly who this opportunity is designed for.
What You'll Do (The Plan That Makes You the Hero)
Using our training and support system, you will:
Connect with individuals who have already asked for information
Walk them through a simple, structured process
Schedule and run consultations by phone or video
Help clients understand which protection options best fit their needs
Build long-term relationships by providing exceptional service
Follow a proven weekly routine that keeps you focused and winning
No cold calling. No chasing strangers.
Just real conversations with real people who requested help.
Who Thrives Here
You don't need experience - you need hunger.
If you bring the work ethic, we bring the strategy.
People succeed here when they are:
Competitive and internally driven
Coachable and willing to follow a winning system
Confident communicators on phone and video
Organized, consistent, and disciplined
Goal-oriented with a strong desire to grow personally and financially
If that sounds like you, you will likely dominate in this environment.
Compensation
This is a 1099 independent contractor role.
Compensation is commission-based, tied directly to performance.
There are three possible ways to earn:
Active income from helping clients
Passive income from ongoing client relationships
Leadership overrides as you grow and mentor others
There is no base salary, and income is not guaranteed - but effort is rewarded with real upward potential. We discuss what's possible financially in our interviews, however, there is no cap on income whatsoever.
Training & Support
Daily development calls
Step-by-step training resources
Leadership guidance
A clear advancement track
A community where winners are built, supported, and celebrated
You bring the intensity.
We bring the blueprint.
Requirements
Ability to pass a background check
Access to a phone, computer, and stable internet
Willingness to obtain a state license (we'll guide you through it)
Consistent weekly availability
Commitment to personal and professional growth
Your Next Step
If you're tired of being overlooked, underpaid, or stuck in a role that doesn't match your ambition…
If you want a chance to actually build something meaningful…
Then it's time.
Apply today, and bring the work ethic.
We'll show you how to turn it into results.
Outreach Coordinator
Remote job
Job Title: Remote Outreach Coordinator Hourly Pay: $21 - $27/hour
We are seeking a motivated Outreach Coordinator to connect individuals and communities with essential resources and services. You will manage outreach programs, build relationships with community organizations, and ensure access to needed support. If you're passionate about making a positive community impact, apply today!
Key Responsibilities:
Plan, coordinate, and implement outreach activities to promote community programs and services
Build and maintain relationships with local organizations, schools, and businesses
Conduct presentations to raise awareness of available resources
Develop and distribute promotional materials (flyers, brochures, social media content)
Organize and participate in community events to engage families
Collaborate with service providers to identify needs and resources
Track program effectiveness and report on outcomes
Assist with recruiting volunteers and partners for projects and initiatives
Qualifications:
Bachelor's degree in Social Work, Communications, Public Relations, or related field
1-3 years of experience in outreach, community engagement, or program coordination
Strong verbal and written communication skills
Ability to build and maintain relationships with diverse community groups
Experience with event planning and organizing community initiatives
Strong organizational and multitasking skills
Ability to work independently and as part of a team
Perks & Benefits:
Competitive hourly pay: $21 - $27
Flexible work schedule with remote work options
Health, dental, and vision insurance plans
Paid time off, sick leave, and holidays
Professional development opportunities
Supportive and inclusive team environment
Home Base Veteran Outreach Coordinator
Remote job
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging.
Job Summary
Summary
Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals.
Does this position require Patient Care? Yes
Essential Functions
* Conduct proactive outreach within the community to identify individuals in need of behavioral health services.
* Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts.
* Conduct initial assessments to identify the behavioral health needs of individuals.
* Provide information and referrals to appropriate behavioral health services and resources.
* Respond to crisis situations and provide immediate support and intervention.
* Collaborate with crisis intervention teams, law enforcement, and emergency services as needed.
* Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care.
* Conduct community education and awareness programs on mental health topics.
Qualifications
Education
Bachelor's Degree preferred
Experience
* minimum of 1-3years of military experience with at least one deployment preferred but not required
* must have honorable discharge (proof of DD 214 required).
Knowledge, Skills and Abilities
* Strong knowledge of behavioral health services, resources, and crisis intervention techniques.
* Excellent communication, interpersonal, and organizational skills.
* Ability to work independently and collaboratively within a team.
* Sensitivity to the understanding of the social determinants of health.
* Proficiency in using electronic health records and documentation systems.
* Valid driver's license and reliable transportation for community outreach.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$20.43 - $29.21/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyCommunity Outreach Specialist
Remote job
Interview Type: Webcam only
Max Pay Rate: $30.70
Work Arrangement: Remote
Engagement Type: Contract
Short Description:
Maternal and Child Health (MCH) Community Outreach Specialist
Complete Description:
Background:
The Maternal and Child Health Divisions (MCH) Community Engagement and Systems Building team serves to connect families, organizations, and providers locally and statewide. This mission is accomplished by building and strengthening systems that serve Hoosiers throughout their lifespan.
Current initiatives include:
1. A system that identifies women early in their pregnancies and connects them with an OB navigator a home visitor who provides personalized guidance and support to women during pregnancy and at least the first 6 to 12 months after the baby's birth.
2. A statewide helpline, that helps reduce Indianas infant mortality rate with dedicated communication specialists that provide valuable pregnancy information, referrals, and accessible resources to pregnant women and families with babies.
MCH seeks to grow its reach of these initiatives across the state and be more fully connected to families, providers, and social service organizations.
Purpose of Position/Summary:
The purpose of this position is to represent the Maternal and Child Health Divisions (MCH) Systems Building and Community Engagement Team (SBCE) in the community, to build relationships with a wide variety of local and state-wide partners, and to promote MCH projects and programs. Specifically, this position will focus on serving as the liaison between the community, families and the MCH system.
The Outreach and Education Specialist will support the awareness and visibility of the Maternal and Child Health initiatives to the state. This position will fulfill this purpose by (1) representing MCH at numerous community events and meetings (2) engaging providers and families in the MCH system and (3) providing information, support, and connections to training opportunities to professionals statewide.
Essential Duties/Responsibilities:
Be knowledgeable of community service programs and resources, behavioral health care, specialized children services, and education/training opportunities.
Promote and support Maternal and Child Health by attending conferences, expos, community events, and other networking opportunities that bring awareness to the program initiatives.
Communicate effectively with families in the community and agency partners to ensure all needs are met, linking them to the MCH program initiatives.
Network with organizations and exhibitors at all conferences, expos, and health fair events.
Participate in community committees as well as assist colleagues as needed.
Participate in the development and preservation of program initiatives and other state activities.
Work across the MCH Division with outreach efforts.
Establish partnerships with social service agencies, including, but not limited to, WIC, hospitals, Healthy Families, Child Care Resource and Referral, Head Start, Early Head Start, NICUs, childcare providers and other providers within the Maternal and Child Health population.
Identify Point of Contacts to community resources and maintain updated contact information in Excel spreadsheet
Prepare and distribute MCH informational and promotional materials to providers that serve the MCH population throughout the state upon receiving requests from providers.
Assist in preparing and updating presentations to deliver to community organizations.
Assist or act as a substitute for the Community Outreach and Education Supervisor in work group meetings and/or monthly meetings that increase awareness to MCH program initiatives.
Contribute to maintaining and assisting with publishing content that promotes and enhances maternal and child health.
Events:
Seek and identify resource events, conferences in which all three systems will benefit from exhibiting.
Assist in maintaining an updated spreadsheet of all distributed promotional items
Marketing
Research and recommend ideas for any marketing initiatives.
Assist with the development of creative program material (i.e. promotional items).
Help coordinate all the artwork and creative process from the design phase to print phase.
Collaborative with Office of Public Affairs (OPA) to maintain a positive rapport regarding feedback and suggestions about the artwork and design process.
Job Requirements:
Minimum of Bachelors degree in any field of study related to human services, social services or early childhood education.
Experience and interest in working with children and families.
Valid Indiana Drivers License and ability to travel throughout the state of Indiana.
Maintain a flexible daily schedule and be available during non-traditional work hours and days.
Willing to work evenings, and weekends.
Remote position requires ALL TRAVEL to events, expos, conferences, etc.
Minimum one year of coordinating experience and outreach efforts.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook.
Excellent organization and communication skills.
Exemplary customer service skills in dealing with the public.
Proven leadership ability and experience working in the community with social service agencies.
Knowledge of community programs and resources available throughout the State.
Knowledge of Indiana Medicaid health insurance policies.
Ability to work as a team member and take direction, as well as the ability to take responsibility and make decisions.
Excellent office skills and computer knowledge.
Able to read, write and speak English. Able to communicate professionally verbally and in writing.
Ability to comprehend oral and written directions, express ideas clearly and convey information.
Able to handle multiple tasks and projects with limited direct supervision.
Must be motivated to independently initiate and perform job duties.
Must be able to assist in other duties, tasks, and projects as assigned by the Community Outreach and Education Supervisor.
Difficulty of Work:
This position requires significant attention to detail, the ability to work with internal and external partners, knowledge of MCH programs, performance objectives and interpretation of those objectives within a life course framework. The Outreach and Education Specialist must also be able to resolve problems, logically develop ideas, interpret policy, and have superb oral and written communication skills.
Personal Work Relationships:
The Outreach and Education Specialist maintains cooperative relationships with internal and external partners for daily problem solving and interpretation of regulations and policies; and must have the ability to work with a diverse group of employees, not only in function, but also in skill level.
Physical Effort:
Position requires the ability to sit for long periods and extensive use of computers. Travel is required to all community events and agency quarterly meetings. Some heavy lifting required when setting up and breaking down for exhibitions/events.
Outreach Coordinator, Operations Support (Currently remote)
Remote job
, Inc.
Grameen America Inc. (GAI) is a nonprofit microfinance organization founded in 2008 by a Nobel Peace Prize recipient, Mohammad Yunus. Mohammad's vision is to help less fortunate women of color become entrepreneurs and financially independent by providing micro-loans, financial education, asset building through savings and credit building strategies.
Role Overview:
The Outreach Coordinator (OC) is responsible for designing the outreach program, building strategic relationships, conducting a variety of outreach activities in the African American community. This role will also support recruitment and retention of staff and clients and facilitate multiple outreach initiatives connecting the branch with the surrounding community. The Outreach Coordinator will provide educational opportunities and assist women in need of financial services. You will need to be self-motivated, enthusiastic, and community-driven to take on this exciting role. The position requires someone with a positive attitude and readiness to be a team player.
Primary Responsibilities:
The Outreach Coordinator develops an outreach plan for their territory and surrounding communities.
Attends all relevant community activities, to identify new clients, while also creating a pipeline for the intake process.
Works collaboratively with the Relationship Associate by providing potential clients.
Schedules and manages outreach presentations (materials/packets) in the community and communicates the details of the events, coverage, responsibilities, and final details/follow-up.
Develops a consistent communication presentation.
Follows company standards to ensure high quality and productivity.
Client In-Take Management:
Leads a smooth transition for the potential client into the business.
Assists clients with completing the questionnaire and application; verifies and inputs client information accurately.
Responsive to client questions and addresses any issues in a timely manner.
Manages the client intake process from the initial communication through membership approval.
Assists Relationship Manager and Branch Manager on client assessment in terms of commitment, business readiness, ability to invest and repay loan, willingness to participate in program actively.
Supports potential members through intake in the context of a peer network “group” model.
Responsible for meeting target action plan in terms of number of clients on-boarded into the program, fit of new members with GAI program (measured in terms of engagement, retention, recommendation), quality of portfolio for on-boarded members.
Relationship Management:
Build positive relationships with clients for membership and business growth.
Provides a high level of customer service support when dealing with clients.
Resolves local concerns, issues, and questions in a timely and professional manner.
Works with branch team to enhance member engagement and experience.
Responsible for meeting goals on member engagement, group accountability, retention, recommendation to peers.
Qualifications:
Extensive experience in community outreach & program coordination.
BA/BS and 1-3 years of work experience in community organizing, outreach, client recruitment.
Working knowledge and experience with native-born African American women.
Enthusiastic, high energy, and an entrepreneurial spirit.
Strong analytical and problem solving; and quantitative skills.
Excellent attention to detail and strong organizational skills.
Excellent verbal and written communication skills.
Proven ability to learn on the go, meet deadlines, multi-task multiple projects, resourceful and work independently.
Basic experience with Microsoft PowerPoint and Word.
All employees who work in a Grameen America Inc. (GAI) office, travel for business, or attend a (GAI) sponsored event must be fully vaccinated against COVID-19. Employees who assert for a religious or medical exemption to receiving a COVID-19 vaccine are advised to work with our Human Resources team for accommodation.
Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Auto-ApplyRemote Client & Booking Coordinator
Remote job
Remote Client & Booking CoordinatorLocation: Remote (United States) Company: Destination Knot About Destination Knot:Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.
Position Overview:The Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.This is a support-based role centered on communication, organization, and follow-through.
Key Responsibilities:Assist clients with booking requests, scheduling, and reservation coordination Communicate with clients via email, phone, and messaging platforms to provide updates and support Accurately enter, update, and maintain client information and booking details Coordinate timelines, confirmations, and service documentation Provide general client support and respond to inquiries in a timely, professional manner Follow established processes and internal guidelines to ensure accuracy and consistency Collaborate with internal teams to support client needs and workflow efficiency
Qualifications & Skills:Strong communication and customer service skills Highly organized with attention to detail Comfortable working independently in a remote environment Basic computer proficiency and ability to learn new systems Ability to manage multiple tasks while meeting deadlines Professional demeanor and reliability Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.
Work Environment & Schedule:Fully remote position Flexible scheduling options may be available Training and ongoing support provided
Why Join Destination Knot:Remote work flexibility Supportive, structured team environment Clear expectations and processes Opportunity to build valuable coordination and client service skills
How to Apply:Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted for next steps.$50,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyKynect Community Partner Outreach Specialist/211 Navigator (Remote)
Remote job
Full-time Description
Employment Status: Full-time -non-exempt
United Way of the Bluegrass (UWBG) works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life - a quality education, financial stability for individuals and families, and good health. The work of UWBG focuses on strategic initiatives, public education, advocacy, outcomes and evaluation, development and strengthening of partnerships/collaborations, convening, resource mobilization and investment, as well as backbone and engagement strategies and activities. We bring together the voices, expertise, and resources to define, articulate, and implement a common agenda for change across our region. That is what it means to "Live United" in Central Kentucky.
POSITION
The Kynect Community Partner Outreach Specialist will increase the 211 Contact Center and network capacity to provide telephonic support to all residents in the United Way of the Bluegrass 211 coverage area who access Kynect Resources, in coordination with the Cabinet for Health & Family Services and all organizations onboarding to support those residents. This position requires regular travel throughout the region as the Kynect Community Partner Outreach Specialist seeks to establish business relationships by networking with community providers and building a referral network in which UWBG 211 navigators refer clients to community partners in their area. The Kynect Community Partner Outreach Specialist will also spend time making outbound calls to gather resource information, establish community relationships, and follow up with clients seeking resource services in their area. This is a remote position.
Requirements
ESSENTIAL FUNCTIONS
Maintain up-to-date knowledge of community resources, the Kynect platform, and 211 database/taxonomy standards.
Research, verify, and update community resource information using online tools, direct agency communication, and standard data collection methods.
Review, approve, and manage community partner access requests in Kynect; provide onboarding support, training, and troubleshooting for partners managing referrals.
Conduct follow-up calls on open referrals, ensure residents are connected to appropriate agencies, and close referrals in Kynect as needed.
Share information about Kynect Resources with residents and community partners.
Develop and maintain proficiency with 211 database systems, reporting functions, contact center software, and telephone platforms.
Build and sustain collaborative relationships with community service providers and state organizations.
Support the 211 Call Center as a Community Resource Specialist as needed by answering calls and providing accurate information and referrals.
Participate in staff meetings, resource development activities, and other assigned projects that support 211's mission and operations.
CORE UNITED WAY COMPETENCIES
MISSION-FOCUSED - A top priority is to create real social change that leads to better lives and healthier communities. This competence drives performance and professional motivations.
RELATIONSHIP ORIENTED - Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
COLLABORATOR - Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
RESULTS-DRIVEN - Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
BRAND STEWARD - A steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
COMMUNITY IMPACT COMPETENCIES
Drive for Stakeholder Success
Effective Communication
Adaptability and Change Management
Cross-Functional Capability and Collaboration
QUALIFICATIONS
Bachelor's degree in a related field or equivalent combination of education and experience, with 1-3 years of experience in human services, nonprofit, or a related setting preferred.
Strong strategic thinking and problem-solving skills, with close attention to detail, follow-through, and the ability to manage multiple priorities under pressure.
Demonstrated responsibility and integrity, showing initiative, accountability, and reliability in meeting goals and commitments.
Collaborative team member with excellent interpersonal, customer service, and communication skills; able to work respectfully with diverse individuals and cross-functional teams.
Highly adaptable with the ability to work independently, navigate changing priorities, and proactively identify solutions.
Proficient in Google Workspace and Microsoft Office, with strong organizational and time-management skills.
High energy, motivation, and professional alignment with UWBG's mission; nonprofit experience preferred.
REQUIRED LICENSE/REGISTRATION/CERTIFICATIONS
Valid Kentucky Driver's license required
Proof of state minimum auto insurance required
PHYSICAL REQUIREMENTS
The employee is regularly required to communicate clearly, in both oral and written formats, with others in person, by phone, and via other devices. The employee must be able to transcribe, read extensively, prepare, and analyze data and figures, operate a computer, and use other standard office machinery. The employee is required to travel regularly to locations outside of UWBG facilities to set up displays and presentations in both physical and electronic forms. The employee must have the ability to lift, carry, push, and/or pull objects weighing up to 50lbs
WORK ENVIRONMENT
This position is 100% remote and must comply with the UWBG remote work policy. Home office must have reliable internet access and limited distractions. Occasional travel is required to outreach related events and UWBG staff meetings.
EXPECTED WORK HOURS
Monday-Friday, 37.5 hours/week. Work schedule set within 7:30 AM-6:00 PM. Occasional evenings/weekends may be required.
PRE-EMPLOYMENT SCREENING REQUIREMENTS
Any candidate offered a position may be required to pass pre-employment screenings as mandated by UWBG. These screenings may include a national background check and a Motor Vehicle Record (MVR) review.
BENEFITS
The position is full-time, non-exempt, hourly, at 37.5 hours/week. New hires are eligible for full benefits plus travel reimbursement on the first day of work. Pay range: position lifetime minimum: $19.50; position lifetime maximum: $24.50 per hour.
SALARY
$19.50 to 24.50 per hour
Position is contingent on grant funding
This position is fully funded through June 2026 and may be eligible for a two-year extension.
Salary Description $19.50 - $24.50 per hour.
Client Experience & Journey Coordinator/Remote
Remote job
Job Description
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.
This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities:
Communicate with clients to understand travel preferences and goals
Provide accurate destination information and tailored recommendations
Coordinate and organize travel itineraries
Assist clients before, during, and after travel as needed
Utilize booking and client management systems (training provided)
Maintain timely and professional communication
What We Offer:
Fully remote work environment
Flexible schedule
Access to industry tools and training
Opportunities for professional development
Travel-related benefits and perks (details discussed during onboarding)
Supportive and collaborative team environment
Client Experience Coordinator
Remote job
At LendingOne, we don't just lend capital-we fuel opportunity. Headquartered in sunny Boca Raton, FL, with additional offices in Charlotte, NC and Great Neck, NY, we've funded over $6 billion in real estate capital and earned recognition as one of the Sun Sentinel's Top Workplaces-four years running!
As a direct private lender-not a broker, not a bank-we specialize in business-purpose mortgage loans for real estate investors, including fix-and-flip bridge loans and long-term rental financing.
Our mission is powered by our values:
Speed & Ease - We simplify lending so clients can move fast and seize opportunities.
Solutions Driven - We solve problems, not just process paperwork.
Loyal Partners - We build trust, not just transactions.
Authentic Experience - We stay real, reliable, and respectful-always.
We're a fully funded, full-service lending partner-and we're growing fast.
The Opportunity:
If you're the type of person who thrives on keeping people informed, solving problems quickly, and making sure no detail gets missed, you'll love this role. As a Client Experience Coordinator, you'll be the key liaison between our clients and internal teams, ensuring a smooth and responsive loan process from start to finish.
This is a fast-paced, client-facing role that demands urgency, ownership, and communication excellence.
This is a full-time employment opportunity working in our Headquarters office in Boca Raton, FL.
What You'll Do:
At the heart of this role is unwavering client support-answering calls promptly, prioritizing client needs with empathy, and delivering clear, thoughtful communication every step of the way.
Serve as the primary point of contact for assigned clients-ensuring consistent, proactive communication and delivering updates that inspire confidence.
Coordinate across departments (sales, underwriting, legal, closing) to keep everyone aligned and timelines on track.
Maintain a fast-moving pipeline of loan applications, reviewing and collecting documents, flagging issues, and pushing processes forward with urgency.
Provide a high-touch experience to clients by anticipating needs, resolving questions quickly, and owning the details.
Track key project milestones such as appraisals, title reports, and due diligence items, and follow through relentlessly to keep deals moving.
Review loan files for completeness and compliance; assist credit analysts and underwriters in clearing conditions and preparing for funding.
Advocate for the client internally-flagging challenges early and helping the team craft solutions with speed and accuracy.
Keep documentation, updates, and communication logs impeccably organized for full visibility and efficiency.
Requirements
2+ years in a professional or customer-facing role, ideally in real estate, lending, operations, or client services
Exceptional communication and follow-up skills-you write and speak clearly, with empathy and purpose
High attention to detail with a “nothing slips through the cracks” mindset
Proven ability to multitask and prioritize in a fast-paced, high-volume environment
Positive energy, collaborative spirit, and a customer-first attitude
Strong computer proficiency and a willingness to learn new systems
A true sense of urgency-because our clients depend on us to move fast and get it right
Benefits
Why LendingOne:
Competitive base salary and incentive structure
Full medical, dental, and vision benefits
Company-matching 401(k) plan
Paid time off and 10 company-paid holidays
Work-from-home Fridays
Career development, training, and internal promotion opportunities
Team-building events, company lunches, and swag
Collaborative, inclusive, and fun workplace culture
LendingOne is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive workforce where everyone belongs.
Auto-ApplyClient Relations Coordinator (US-Remote)
Remote job
This is Hourly Paid Job (US-Remote)
We are seeking an experienced and resourceful client services coordinator to oversee the day-to-day relations with our clients. The client services coordinator will be responsible for collecting information on how to best serve clients. You will report directly to senior management and work closely with different role players, e.g. teams within the organization, vendors, and customers.
To be successful in this role, you must have superb organizational and communication skills. Your work will be accurate and you will be polite and professional.
Client Services Coordinator Responsibilities:
Provide assistance to clients in person, on email, or telephonically.
Schedule meetings or telephone conferences between clients and management.
Book meeting rooms or venues.
Coordinate the production of client-facing marketing materials.
Compile and maintain records on client accounts.
Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.
Escalate complaints to relevant departments.
Liaise with in-house teams to adjust service offerings and assess related costs.
Build and maintain close relationships with clients.
Client Services Coordinator Requirements:
A bachelors degree is preferred.
Computer skills must be proficient with Microsoft Office, Adobe, and project management software, e.g. Trello.
Prior administrative or client services experience within a corporate organization may be strongly desired.
A professional and friendly demeanor.
Have a keen eye for detail.
Excellent verbal and written communication skills.
Required Skills:
Client Relations Trello Conferences Records Vendors Materials Email Software Project Management Microsoft Office Marketing Communication Management
Coordinator II, Client Success
Remote job
The Coordinator II, Client Services provides day-to-day workflow coordination and support to the Client Services team; balances a variety of priorities across escalation channels to all departments.
Receives and responds to customer product inquiries through various communication modalities such as telephone, email, and/or chat platforms.
Provides coverage for Helpdesk phone and email traffic.
Follows day-to-day workflow activities and processes to ensure customer issues have been received, routed, and documented; organizes, audits, enters, and reports outage data into SalesForce (SF).
Handles a variety of technical support cases including but not limited to speaking with customers and mitigating conflict or difficult client situations.
Addresses and works to resolve issues and/or complaints; escalate to appropriate teams or management for assistance, when necessary.
Create, open, transfer, and/or reassign support cases to appropriate team members; follows up with assigned team members to provide additional information or obtain feedback on status of support case.
Partners with support teams to update status codes or categories; ensures cases are routed to the appropriate teams with complete and accurate information.
Notifies support teams of potentially urgent or critical issues through various communication platforms including chat, email, telephone.
Escalates disgruntled or dissatisfied customer issues to Account Managers and/or Senior Management, as needed.
Assists with SF testing to ensure Helpdesk workflow efficiencies; makes recommendations for consideration related to SF workflow processes to increase client satisfaction and process efficiencies.
Education Required:
Associate degree.
Or, any combination of education and experience which would provide the required qualifications for the position.
Experience Required:
2+ years of experience in customer service, software, or related field.
Knowledge, Skills & Abilities:
Knowledge of: Technology and customer support best practices; software, technologies, and applications to assist with interactions via web, telephone, or other electronic means; trends related to customer support techniques; practices, tools, and techniques for communicating with clients in a professional manner; laws, regulations, policies, and procedures governing the functional area; Microsoft Office Suite.
Skill in: Applying logical and scientific thinking to a wide range of intellectual and practical issues and concerns; interpreting laws and regulations; problem solving, analytical, and critical thinking; working as member of a team; communicating clearly, concisely, and effectively; establishing and maintaining effective working relationships.
Ability to: Work in a fast-paced environment; work with customers needs while following the organization's policies and procedures; determine and apply solutions to work-related problems; stay organized, prioritize workload, and multi-task to meet deadlines.
The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyVirtual Client Coordinator
Remote job
About the Role: Nuvant is seeking motivated Virtual Client Coordinators to help prospective clients explore financial solutions that align with their goals. In this role, you'll act as the first point of contact-introducing our services, understanding client needs, and coordinating the next steps in their journey with Nuvant.
Key Responsibilities
Conduct outbound calls, emails, and messages to engage potential clients
Respond quickly to inbound inquiries and provide clear, helpful information
Identify client needs through meaningful conversation and active listening
Present Nuvant's service options and recommend appropriate next actions
Schedule follow-up appointments or connect clients with specialized team members
Maintain detailed and accurate records of client interactions in our CRM system
Qualifications
High school diploma or college degree preferred
Professional, friendly communicator who enjoys client interaction
Highly organized and reliable in a remote work environment
Strong listening skills with a client-focused mindset
Experience in sales, coordination, or customer support roles is a plus
What We Offer
Competitive base pay with performance bonuses and incentives
Comprehensive benefits package: medical, dental, vision, 401(k), and paid time off
Flexibility with structured support
Opportunities for advancement with a growing company
A collaborative team culture built on integrity, accountability, and success
Auto-ApplyClient Success Coordinator
Remote job
Job DescriptionBenefits:
Retirement Plan
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
KEY REQUIREMENTS (DO NOT APPLY UNLESS YOU SPECIFICALLY POSSESS THE EXPERIENCE BELOW)
You must currently reside in Ohio, Wisconsin, South Carolina, Texas, or Florida.
You must be able to work from 8:00 a.m. to 5:00 p.m. Eastern or Central Time.
You must have at least 1 year of full-time professional experience.
You must have previous experience working in a remote role or remote team environment.
Compensation Package and Benefits
Full-time role compensated at $21.00 per hour (~$44,000 annually)
Yearly bonuses potential based on performance metrics
Health/Dental/Vision Insurance Options with partial coverage from the company, both individual and family, plus HSA contributions
PTO Program and Paid Holidays
Retirement plan with company contributions/matching
Regular performance reviews and merit-based increases to support growth and recognition
The Role - Client Success Coordinator
Perfectus Labs is hiring a Client Success Coordinator to support our fast-growing portfolio of clients through structured onboarding, proactive communication, campaign performance oversight, and detail-oriented execution. You will serve as a key point of contact for clients, managing the flow of deliverables, ensuring tasks are tracked and completed, and escalating issues when needed.
Were looking for someone who thrives in fast-moving, tech-forward environments and who takes initiative in a fully remote role. This position offers the chance to work alongside experts in marketing automation, AI-powered outreach, and campaign optimization, all while helping small and mid-sized businesses achieve transformational results.
Core Responsibilities
Lead the client onboarding process from kickoff through setup, including running the kickoff call, collecting access and materials, using internal templates, and scheduling follow-up meetings.
Independently lead recurring virtual client check-in meetings, summarize key insights using call recordings and transcripts, document action items in Google Drive, and escalate concerns to a manager when necessary.
Monitor ongoing campaign performance, detect irregular trends or underperformance, suggest actionable next steps, and deliver weekly performance reports with verified data and summarized insights.
Identify project delays or campaign issues, propose initial recommendations, and escalate to management when issues exceed the scope of your authority.
Manage client action items using shared Google Sheets, follow up with clients via Slack or email, and ensure campaigns are launch-ready by completing checklist reviews.
Set up campaign components across AI, SEO, and outreach platforms by following internal SOPs and preparing configurations for manager review.
Demonstrate consistent ownership and reliability in managing deadlines, task follow-through, and communication expectations in a remote environment.
Use Slack and other tools to collaborate with internal team members, report updates, request access, or flag issues requiring support.
Maintain organized documentation and client folders in Google Drive, adhering to naming conventions and quality standards.
Communicate effectively with stakeholders by clearly outlining deliverables, next steps, and timelines, while responding promptly (typically within two to three business hours).
Receive and implement feedback from managers and clients, verify that changes are properly applied, and follow through on open items.
Reprioritize tasks quickly in response to shifting deadlines, campaign issues, or urgent client needs.
Apply basic spreadsheet functions and filters when preparing or reviewing campaign data.
Support internal improvements by identifying workflow bottlenecks and suggesting process enhancements.
Accurately plan and communicate daily work using Slack check-ins and a time-tracking system.
Ensure all completed deliverables are accessible to the right stakeholders and shared through appropriate channels.
About You
You are highly organized, execution-focused, and capable of working independently in a remote environment. You are precise in how you manage documentation and proactive in how you communicate. Youre naturally curious and process-oriented, eager to learn and apply structured systems that drive client results. You take responsibility for your work, solve problems quickly, and care deeply about keeping clients informed and campaigns on track.
If you have prior experience collaborating with distributed teams, managing digital workflows, and supporting client accounts, you would be a great fit for this role.
About the Client
Perfectus Labs is a fast-growing digital marketing company built on AI-powered innovation. We help small and mid-sized service businesses tap into the same marketing tools previously only available to large enterprises, automating SEO, outbound prospecting, and digital campaigns to drive six- to seven-figure revenue gains for our clients.
Our team has managed over $2 billion in ad spend, driven more than $20 billion in sales, and delivered billions of marketing messages. Our proprietary AI systems allow us to deliver results at a scale and speed that traditional teams cant match.
Our Core Values
Positive You stay focused on solutions and forward motion
Passionate You care deeply about your work and the impact it has
Proven to Execute You do what you say, when you say youll do it
If that sounds like you, wed love to hear from you.
This is a remote position.