Educational institution president jobs near me

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! Vice President of Operational Excellence The Vice President of Operational Excellence will lead strategic and tactical initiatives focused on improving operational efficiency, quality of customer service, and mistake-proofing across all facets of the organization's Marketing and Samples Management (MSM) and Third-Party Logistics (3PL) and warehousing services. This role is pivotal in transforming operational processes-including pick/pack, kitting, shipping/receiving, and warehouse execution-to deliver scalable, compliant, and cost-effective solutions for clients in the medical and pharmaceutical industry. Responsibilities Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. The above duties are meant to be representative of the position and not all-inclusive. Qualifications Operational Strategy & Execution Develop and execute a comprehensive operational excellence roadmap across all warehouse operations in collaboration with site leadership and aligned with business goals, quality requirements, and client expectations. Lead continuous improvement programs in pick/pack, shipping, receiving, warehouse layout, and inventory movement. Champion lean methodologies, Six Sigma, and mistake-proofing (poka-yoke) practices to reduce variation and error in core processes. Own the standardization of operational workflows and drive process harmonization across sites and teams. Quality & Compliance Embed quality assurance principles directly into operational workflows and Standard Operating Procedures (SOPs). Partner with QA and Compliance to align warehouse and logistics processes with FDA, DEA, DSCSA, and GMP regulations. Lead root cause analysis and corrective/preventive action programs (CAPA) improvement plans for warehouse and distribution operations based on data information collected through Quality Management System. Implement and refine metrics and dashboards for performance tracking and compliance adherence. Leadership & People Management Lead and mentor a cross-functional team including warehouse supervisors, logistics managers, and quality leads. Drive a culture of accountability, safety, and continuous improvement through effective leadership and communication. Identify talent gaps and champion leadership development within operational teams. Ensure team alignment with organizational KPIs and customer service standards. Cross-Functional Collaboration Collaborate with Warehouse Operations, IT, Quality Assurance, Compliance, HR, and Client Services to optimize end-to-end process flow. Participates in regulatory inspections and audits as Compliance invites/requests. Serve as a key liaison to clients, ensuring operational transparency, issue resolution, and contract adherence. Guide automation initiatives and WMS enhancements to improve process visibility and scalability. Knowledge, Skills & Abilities: Exceptional communication and change management skills. Ability to lead cross-functional teams through complex transformation initiatives. Data-driven mindset with a passion for operational analytics and structured problem solving. Customer-focused with a strong track record of operational delivery in client-centric environments. Agile, decisive, and calm under pressure. PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knipper is an equal opportunity employer

The VP, Payment Operations leads the strategy definition and execution of Billtrust's Payment Programs, overseeing onboarding, operation, support, risk / fraud, billing and settlement operations across all payment types and via all third-party relationships. This position is responsible for ensuring scalable, secure, accurate, compliant and efficient day-to-day operations supporting movement of +$130 billion in annual payment volume. The VP, Payment Operations supports a cross-functional team seeking to sell, grow and service payment volume enabling the sales, implementation, support, and finance teams at Billtrust to achieve maximum adoption of Billtrust's payment programs. What You'll Do: Plan, direct, coordinate, and oversee operations activities related to Billtrust products and Payment Programs, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization Promote an increase in departmental productivity and efficiency, effectiveness, and overall profitability through vendor relationships, internal coordination, active monitoring of team activities, and continuous process improvement Drive innovation and appropriate use of new technologies, fintech/banking partners, and/or internal platforms to ensure best in class operations in payment services for customers, partners, as well as potential new revenue-generating opportunities Architect and execute operational transformation initiatives to enhance efficiency, reduce manual processes, and drive straight-through processing rates across all payment types. Establish and monitor key performance indicators (KPIs) including transaction success rates, settlement accuracy, processing times, fraud rates, and customer satisfaction metrics Lead efforts to ensure enterprise-wide compliance with all applicable regulations including PCI DSS, NACHA Operating Rules, card network policies (Visa, Mastercard), ACH regulations, wire transfer requirements, and emerging payment rails Lead enterprise risk assessments and manage business continuity planning for payment operations. Ensure 24/7/365 operational readiness for real-time payment processing requirements. Create strategic vision and collaborate with senior and/or executive leadership to define and ensure success of strategy in alignment with organizational objectives Serve as an escalation point for highly complex, priority issues. Provide direction and guidance to assist with successful resolution Collaborate with product and development teams, providing insight related to payment operations, card network rules, third party vendors, etc. Build, lead, and develop high-performing payment operations organization spanning multiple functional areas and layers. What You'll Bring to the Team: Bachelor's Degree or equivalent experience, advanced degree preferred +10 years of progressive experience in payment operations, with minimum 7 years in leadership roles managing large-scale payment portfolios Proven track record managing payment volumes exceeding $50 billion annually across full customer lifecycle (onboarding, operations, support, settlement) Ability to exercise discretion and independent judgment in making decisions, and interact effectively and positively with all levels of the organization or vendors/partners Deep knowledge of procedures, processes, policies, and regulations across card and payment space, in particular B2B credit card and ACH modalities Previous experience at a payment processor - financial institution, fintech, or payment infrastructure provider Superior understanding of merchant acquiring, payments funds flows, interchange dynamics Ability to communicate and collaborate cross-functionally, with various levels above and below, internally and externally, and to technical and non-technical audiences Demonstrated financial acumen to manage pricing programs, interchange qualifications, cash flow forecasting, cash conversion cycle, etc. Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements Excellent written and oral communication skills including presentation experience to large and diverse audiences of all levels of an organization Entrepreneurial mindset and a results-driven attitude The expected base salary range for this position is $236,000 - $272,000 annually. Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote

Job DescriptionDescription Be a Part of our Team! Join a working team that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers. Position Overview As Vice President of Revenue Operations (“RevOps”), you will be responsible for building and executing the strategy, analytics, and processes that power our go-to-market (GTM) engine and ensure we consistently hit our targets. You'll serve as the connective tissue among Finance, Marketing, Sales, Operations, and Partner Success, ensuring that our revenue operations are tightly aligned, data-driven, and scalable. This role is ideal for an experienced RevOps professional who thrives in a mid-market SaaS environment-where operational excellence, data integrity, and cross-functional collaboration directly influence growth and retention and position our investors for a successful exit. Specific Roles & Responsibilities: GTM Strategy & Alignment Partner with our Sales, Marketing, and Partner Success leaders to define and operationalize the company's growth strategy and identify ways to capture more of our Total Addressable Market Refine design of our GTM organization, territories, quotas, and headcount Optimize compensation plans and special incentives to best align with our growth strategy Deal Pricing & Execution Support Orchestrate Deal Desk to provide an efficient process for cross-functional alignment Own pricing and packaging/bundling expertise to co-optimize win rates and gross margin Calculate commissions consistent with compensation plans Provide ongoing support to salespeople to win and close deals Analytics, Reporting & Planning Support FP&A team with analytics, reporting, budgeting, and forecasting processes for pipeline, bookings, ARR, retention, and revenue Design and maintain executive dashboards covering pipeline health, win and conversion rates, churn, expansion, and other key metrics Equip marketing with quantitative evaluation of sales enablement investment. Identify and champion insights that inform new deals and improve sales productivity, forecasting accuracy, pipeline velocity, and customer retention Process Optimization Continuously refine GTM workflows and processes to increase efficiency and reduce friction between teams Collaborate with COO team to enforce data hygiene, governance, and compliance across systems and teams Evaluate and integrate new tools that drive productivity, automation, and insights Team Management Manage and develop a small yet high-impact team to deliver on this mandate Qualifications: 8+ years of experience in Revenue Operations, Sales Operations, or Business Operations in B2B SaaS organizations Proven success supporting annual planning, territory design, quota and target setting, and compensation alignment Deep understanding of subscription-based business models, GTM funnel metrics, and customer lifecycle dynamics Proficiency in CRM and analytics tools (Salesforce required; experience with PowerBI, Databricks, or Tableau preferred) Strong leadership, stakeholder management, and communication skills Comfortable balancing strategic planning with hands-on execution and detail Prior experience managing a team Why Teaching Strategies At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve. Let's open the door to your career at Teaching Strategies! Some additional benefits & perks while working with Teaching Strategies Teaching Strategies offers our employees a robust suite of benefits and other perks which include: Competitive compensation package Employee Equity Appreciation Program Health and wellness insurance benefits 401k with employer match Flexible work environment Unlimited paid time off (which includes paid holidays and Winter Break) Paid parental leave Tuition assistance, professional development, and opportunities for career growth Best in class technology equipment for every employee Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive. Equal Employment Opportunity (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA)

Kenai Therapeutics (Kenai) is a biotechnology company pioneering next generation approaches to cure neurological conditions. The Company utilizes induced pluripotent stem cell (iPSC) technology, a Nobel Prize-winning breakthrough that enables scientists to manufacture any human cell, to generate Kenai's off-the-shelf neuron replacement therapeutics. By focusing on an iPSC technology platform, and forging partnerships with global leaders in surgical delivery and clinical development, Kenai is dedicated to advancing a best-in-class pipeline targeting neurological conditions. Kenai Therapeutics closed an $82 million Series A financing in 2024, co-led by Alaska Permanent Fund Corporation, Cure Ventures and The Column Group, with participation from Euclidean Capital and Saisei Ventures. Reporting to the Chief Medical Officer (CMO), the Vice President of Clinical Operations is a senior leadership position responsible for overseeing and advancing all clinical operations activities across the organization. This role will serve as the strategic and operational leader, ensuring the successful execution of clinical trials, with a focus on meeting project milestones, timelines, and regulatory requirements. The VP of Clinical Operations will collaborate closely with executive leadership, functional heads, and external stakeholders to drive the clinical program's success, from early-phase trials through post-marketing surveillance. Responsibilities Strategic Leadership: Develop and execute clinical operations strategies to support company objectives and ensure alignment with the broader business goals. Collaborate with senior leadership, including the CMO, to shape and execute the clinical development strategy, ensuring it meets regulatory, scientific, and commercial needs. Clinical Trial Oversight: Lead the planning, design, and execution of clinical trials, ensuring adherence to timelines, budgets, regulatory standards (GCP/ICH), and quality expectations. Oversee the creation and execution of critical clinical documents, including study protocols, clinical study reports, investigator brochures, and safety monitoring plans. Resource and Vendor Management: Develop resourcing strategies to support clinical program needs, ensuring adequate and efficient allocation of resources for both internal and outsourced activities. Identify, select, and manage external vendors, CROs, and other partners, ensuring high performance and adherence to project goals and timelines. Cross-Functional Collaboration: Lead and collaborate with other functional areas, including Regulatory Affairs, Medical Affairs, Biometrics, and Research, to ensure integration of project goals and efficient execution of clinical programs. Provide guidance and support to Clinical Operations teams, shaping department strategy and performance standards. Stakeholder Engagement: Serve as a key representative of Clinical Operations in interactions with external stakeholders, including KOLs, patient advocacy groups, regulatory agencies, and vendors. Ensure the patient voice is integrated into the planning, design, and execution of clinical trials. Budget and Forecasting: Oversee the clinical trial budgets, resource allocation, and financial forecasting, ensuring projects are delivered on time and within budget. Provide regular updates to executive management on the status of ongoing clinical programs and trials. Regulatory Compliance & Safety: Ensure that all clinical trials comply with applicable regulatory guidelines, including FDA, EMA, and ICH standards. Collaborate with the pharmacovigilance team to monitor and evaluate the safety profile of drugs under investigation, ensuring continuous safety monitoring and compliance. Team Leadership & Development: Lead, mentor, and develop a high-performing Clinical Operations team, providing coaching, training, and career development opportunities. Foster a culture of collaboration, quality, and excellence within Clinical Operations and across the organization. Qualifications REQUIRED: Experience in cell and gene therapy, deployed for interventional studies in the nervous system Minimum 15 years of experience in clinical operations, with at least 10 years in leadership roles within the pharmaceutical or biotechnology industry. A bachelor's degree in life sciences (or related field) is required; an advanced degree (e.g., MBA, PhD) is preferred. Proven experience in managing both early-phase and late-phase clinical trials, including vendor management and outsourcing. Strong understanding of regulatory requirements (FDA, EMA, ICH), GCP, and clinical trial design. Demonstrated success in building and leading cross-functional teams, mentoring staff, and driving organizational change. Excellent strategic thinking and problem-solving skills, with the ability to navigate complex issues and make data-driven decisions. Exceptional written and verbal communication skills, with the ability to present complex clinical data and trial parameters to both internal and external stakeholders. Proficient in Microsoft Office Suite; experience with clinical trial management systems (CTMS) and other clinical development tools is a plus. Additional Details This is a remote position open to individuals in the United States, with travel requirements. The role will require travel to clinical study sites and external vendors as needed to manage relationships and to provide technical and project oversight, as well as periodic face-to-face team meetings. The travel time is expected to be roughly 25% of total working hours. The salary range for this position is $270,000 USD to $305,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe. About the Role: We are seeking a strategic and execution-focused VP of Revenue Operations to lead and scale our GTM operations and infrastructure. This role will be central to aligning Sales, Marketing, Customer Success, Finance, and Product teams - ensuring operational excellence, data integrity, and predictable growth across the GTM efforts of the company. As a key member of the leadership team, you'll architect and improve upon the systems, processes, and analytics foundations to enable us to accelerate growth. Scope of Responsibilities: Strategic Planning and Sales Architecture Partner with GTM leadership on resource planning, territory design, and similar Own end-to-end sales systems/processes that scale and grow Evaluate and implement tools to drive productivity/efficiency Process Excellence and Operational Efficiency Continually improve all aspects of sales process, lead to renewal Collaborate with GTM team to improve key indicators - e.g. pipeline conversion rates Oversee quote-to-cash, deal desk, sales stages, and improve visibility and results Develop metrics, reporting (trends), and KPI's to measure impacts of process/initiatives Incentives and Performance With Finance, own Sales Planning process for GTM teams (capacity, coverage, quotas) Ensure plans motivate behavior, reward performance, and meet company needs/plans Change Management We are a high-growth, iterative company that is not afraid to experiment and change Ensure transitional needs are met - process, tooling, strategy, enablement Focus on clarity and simplicity with well-developed communication plans Team Leadership and Development Build and develop team, striving to be best-in-class Revenue Operations organization Further our culture of accountability, innovation, and continual improvement Lead by example across all GTM organizations What You Bring: A proven, referenceable track record of scaling revenue in high-growth B2B SaaS Deep understanding of GTM systems and processes (CRM, reporting, AI, automation) Demonstrated success driving improvements across full funnel Analytical prowess - metrics that matter (coverage, accuracy, conversion, cycle times) Strong communication skills - bridge strategy to execution Comfortable with fast-paced, sometimes ambiguous environments and decision-making Position Requirements: 5+ years in Revenue Operations leadership in SaaS sales Operational excellence and cross collaboration with stakeholders such as finance, marketing and sales Strong systems experience running a revenue operations team Nice to have: Data infrastructure or data streaming M&A Experience Force management or Challenger training Experience in both early-stage startups and scaling post-Series B+ organizations U.S. base salary range for this role is $235,000 - $245,000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, as well as by the solo dev prototyping a React application on her laptop. Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe. Join Redpanda if you'd enjoy being part of a fast-moving, 100% remote organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. #LI-Remote

Team Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California's largest complex care provider, we've proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year. With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country's frontline medical and social services workforce, we aim to bring high-touch care to everyone. At Pair Team, we're not just delivering care-we're transforming it. We're building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved. Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Journal of General Internal Medicine: A Novel Intervention for Medicaid Beneficiaries with Complex Needs About the Opportunity As the VP, Operations at Pair Team, you will play a critical role in leading the day-to-day and growth of Pair Team's most prominent program. You'll ensure operational excellence, payer alignment, and scalable care delivery while working on mission-critical programs that help fuel the future direction of the company. This high-impact leadership role is at the center of our mission to transform care for underserved communities. This is a fully remote position reporting to the SVP of Field Operations. What You'll Do Oversee the day-to-day operations of our Enhanced Care Management (ECM) program to ensure delivery targets are consistently achieved Grow, manage, and scale a large, multi-disciplinary care operations team, which includes case managers, nurses and behavioral health providers Manage the P&L, including unit economics, for your service line Design and optimize workflows, processes, and staffing models to balance scalability, growth, and patient experience Collaborate with thought partners in product, clinical, finance and growth to ensure operational readiness for new initiatives Introduce and operationalize performance metrics to drive accountability in alignment with organizational priorities Lead change management efforts as they arise; which include but aren't limited to: reorganizations, KPI rollouts, growth initiatives, etc. What You'll Need 8+ years of experience in operations with at least 5+ years of experience developing and leading large field teams Experience with managing a P&L, including unit economics Well versed in driving key performance metrics, building a high-performing team, and change management Ownership mindset - own driving results for the mission, business, and customer experience Strong collaboration skills with thought partners from product, clinical and finance teams Proven ability to translate operational needs into clear product requirements and able to drive them from ideation to execution with technical leaders/functions Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”), and requires a “roll up your sleeves” attitude Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder Bonus points for additional experience in healthcare, scaling field-based care delivery models, introducing new performance frameworks, and/or coaching managers through transitions Able to flex your schedule to support a California-based team in a fully remote environment Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. Because We Value You Competitive salary: $215,000 - $230,000 Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive medical, dental, and vision coverage 401(k) 100% company-sponsored short and long-term disability and life insurance Subsidized backup childcare and caregiver supports through Wellthy Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Travel Insured International (TII), a Crum & Forster company, is hiring for a VP, Operations, TII. Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and customer satisfaction. Job Description TII is dramatically transforming its customer and partner support services to simplify a customer's journey through their travel insurance plan experience. Our goal is to personalize each interaction through a set of omni-channel capabilities where customer questions are answered the first time, and their experience is backed up by a best-in-class experience rating. As the Vice President, Operations, TII, you will play a pivotal role in shaping and executing TII's operational strategy to achieve key performance and scalability goals. You will have the opportunity to lead by example, foster a culture of empathy and support, and drive operational excellence across our contact center, claims administration and quality assurance departments. This is an exciting opportunity for an accomplished operations leader to make a significant impact in transforming travel insurance experiences. Reporting to the President, TII, this is a crucial role in our organization for both day-to-day operational success as well as long-term operational strategy, planning, and optimization. This leader will be responsible not only for the performance of more than a hundred individuals on the team but also for the cross-functional partnership between operations and other departments at the company, including Sales, Account Management, Marketing, Product Management, Underwriting, Strategy, PMO, Continuous Improvement, IT, Compliance and HR/Training. The VP, Operations, will also build and leverage relationships with clients to achieve the goals of the company. The work will be fast paced with evolving needs, requiring flexibility, emotional intelligence, curiosity, and grace under pressure. As you onboard and assimilate to the role, TII, A&H and C&F, you can expect to roll up your sleeves to immerse yourself in the day-to-day work of the team to understand and impact continual improvement efforts. This role sits on our Senior Executive Leadership team and is a Leader of Leaders, with 4 direct reports. What you will do: Oversee and lead Call Center, Claims, Quality Assurance and 3rd Party Vendor operational departments and functions which includes: omni-channel inbound customer service and sales, claims intake and customer service, claims adjudication, quality assurance programs for customer service and claims activities, appeal and complaint resolution, subrogation recovery activities, and third-party vendor management oversight. Direct and lead an engaged workforce including customer experience, workforce planning, training and performance management. Provide coaching and mentorship to staff to foster talent and grow the organization. Develop and oversee staffing plans to organizational budget for all functions and departments. Collaborate cross functionally with Sales, Account Management, Marketing, Product Management, Underwriting, Strategy, PMO, Continuous Improvement, IT, Compliance, HR/Training, and other teams to achieve goals and partner on their planned initiatives. Maintain operational excellence by implementing efficient processes, optimizing workflows, and leveraging technology to drive productivity and cost-effectiveness. Skillfully develop and manage relationships with external clients and partners, in collaboration with Business Development and Account Management teams. Carefully manage operational expense with an eye towards financial responsibility and company growth trajectory. Provide management and oversight of third-party vendor relationships and services, including ongoing performance management, audits, contract renewals, RFPs and business reviews. Call Center: Customer Service, Inbound Sales, Partner Support Service, Claims Customer Service Leads the development and execution of the service model including strategy, performance and employee engagement. Develop and then execute a robust 3-5-year strategic roadmap to deliver market required capabilities, emerging contact center technologies, industry best practices and innovation to support customer growth and retention outcomes. Execute roadmap to deliver enhanced self-service capabilities, increased revenue generating capacity (inbound service to sales optimization), and third-party augmentation. Develop and implement new processes to incorporate digitally enabled services that encompass consumer value chain, from plan purchase to plan engagement to claims transactions. Drive excellence in key service performance metrics, including ASA, abandonment rates, quality service scores, first call resolution, sales conversion and call center satisfaction. Collaborate and coordinate efforts with IT to continuously assess and optimize the contact center infrastructure, including maintaining direct production support and configuration responsibilities for the IVR and ancillary enterprise telephony environment. Oversee business readiness of new programs and technology in partnership with IT, Sales & Account Management, Marketing, Product and Operations. Claims Administration: First Notice of Loss (FNOL), Claims Intake Support, Adjudication Create, communicate, and drive an aligned Claims strategy with emphasis on quality adjusting practices, process automation, and customer experience delivery. Ensure effective management of all claims, processing service levels, and claims issues, provide quality management and technical oversight to ensure execution of the company's claims policies and philosophies. Drive and facilitate planning and evaluation activities including budgets, forecasts, loss costs calculations, data analytics, setting and adjusting reserves, and effective risk transfer, as applicable Exhibit keen understanding of travel insurance industry practices and trends, and of the competitive landscape. Quality Assurance: Auditing, Resolutions, Subrogation Lead a team of Quality Assurance, Appeal and Complaint Resolution, and Subrogation professionals who manage and implement effective Quality Assurance programs for TII's customer service and claims operations. Develop and execute the TII Quality Assurance strategy aimed at driving continuous process and talent improvement while delivering a return on QA resource investment. Provide guidance to audit quality control framework and maintain compliance with audit methodology, while also operating within industry best practices, applicable regulations, and internal and external professional practice expectations. Support strategic initiatives of the business as well as the larger corporate quality assurance, internal and external audit and compliance obligations. Support the preparation of responses to regulatory and compliance inquiries, complaints, and examinations. Other duties as required. What YOU will bring to C&F: Transformational Experience: Extensive experience in leading and executing transformational initiatives, driving change, and implementing innovative solutions to enhance organizational effectiveness and competitiveness. Proven Leadership Success: Demonstrated success in guiding and developing experienced leaders and their teams to maintain high levels of employee engagement. Large Team Management: Proven ability to successfully manage and lead large teams, ensuring alignment with organizational goals and fostering a high-performance culture. Outstanding Communicator: Highly effective written and verbal communication skills, including proficiency in developing and delivering presentations. Ability to tailor communication styles to different audiences, including internal cross-functional teams and external customers and partners. Strategic mindset: Proven abilities to develop and execute operational strategies aligned with the organization's goals and objectives. Aptitude for identifying trends, patterns, and operational bottlenecks to proactively address challenges and optimize processes. Analytical mindset: Thinks analytically with the ability to articulate complex ideas into clear frameworks; uses data to conduct root cause analysis and develops high quality, consumable, and consistent metrics that drive strategic objectives and priorities. Customer Centric: skilled at prioritizing the customers' needs and experiences, understanding what they want and delivering exceptional service. Has a thorough understanding of our industry, the relevant business landscape, and trends in growth and insurance environments; can spot early indicators of change and apply strategies to adapt quickly is required. Flexible and agile, comfortable with the ambiguity of a growing and transforming organization, skilled at working and building culture in remote environments. Requirements: A bachelor's degree is required 15+ years of progressive experience in Operations Management roles including the areas of: Contact Center; Claims; Quality Assurance and Vendor Management are required. 10+ years of experience in people management, which includes leadership of leaders. Experience with financial management principles, including budgeting, cost control, and revenue generation. Experience in managing operational expenses while ensuring financial responsibility and achieving profitability targets is required. In-depth knowledge and experience in call center operations, including call management, queue management, and call routing strategies is required. Understanding of contact center metrics, such as Average Handle Time (AHT), First Call Resolution (FCR), Service Level Agreement (SLA), and Customer Satisfaction (CSAT) is required. Familiarity with call center technologies, including Automatic Call Distribution (ACD) systems, Interactive Voice Response (IVR) systems, and Computer Telephony Integration (CTI) is required. Proficiency in workforce management principles and tools to optimize staffing levels, scheduling, and forecasting is required. Proficiency in data analysis and interpretation to drive data-driven decision-making and operational improvements is required. #LI-MS #LI-REMOTE What C&F will bring to you Competitive compensation package Generous 401K employer match Employee Stock Purchase plan with employer matching Generous Paid Time Off Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path A dynamic, ambitious, fun and exciting work environment We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community At C&F you will BELONG If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It's about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work. For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit **************************************************************** for more information. Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $200,000 to a maximum of $250,000. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

Who We Are Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants. We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today. Who You Are You are devoted, compassionate, and enjoy being on the front lines of healthcare, changing the lives of patients by supporting them and the team by focusing on customers. You're excited about being part of a team that is building a healthcare delivery model that ensures the highest possible quality of life and best outcomes for those in our care. You believe people living with kidney disease deserve the best person-centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that. You thrive in innovative and evolving environments with high rates of change. Your Role As a VP, Market Operations with Evergreen Nephrology, you are responsible for operational performance and partner-level P&Ls for several markets and states. The VP will be the principal point of contact for executive leadership at Evergreen and JV practices, working to re-orient to Evergreen's vision daily through attendance at partner, practice-level meetings, as well as engagement with market front line staff. A results-driven leader, the VP thrives on scaling operations, optimizing financial performance and driving efforts with a high degree of ownership. Reporting to SVP, Market Operations, this role is instrumental in market expansion, including new implementations, launching innovative services, and ensuring financial performance across regional P&Ls. While this is a remote position, it will support partners in the following states - MN, MI, TN. This role will require 25-50% travel. Role Responsibilities Utilize your knowledge of Value Based Care (VBC) to translate our operational and clinical model in a way that engages and drives internal and external stakeholders in strategic execution and partnership Build and manage high-performing regional operations teams to drive success in value-based care Leverage performance reporting and analytics, clinical quality improvement initiatives, and a collaborative approach with clinicians and staff to achieve better population health outcomes that align with payer contracts and requirements Develop strategies to expand key partnerships with providers, post-acute facilities, and hospitals and assist with executing value-based care contracting activities that improve patient outcomes and reduce total cost of care In partnership with the Clinical Operations team, track performance and identify opportunities for improvement. Work with Evergreen's central teams to ensure optimized performance of our core business (Engagement & Growth, Reduced TME, Documentation, and Quality) for the market/JV In partnership with the Business Operations team, own the launch of new product launches within the market. The work involves understanding local market dynamics to orchestrate successful product launches Develop trust and lead by influence to drive continuous practice transformation through strategic co-creation with partners, IDT optimization, effective communication, and management of P&L Be a culture champion - cultivating a culture of high performance, transparency, trust, and collaboration Be accountable to develop, set agendas, and own preparation of concise and effective presentation materials and resources required to support and lead board meetings, partner JOCs, and KCE Governing Body Meetings Other duties consistent with this role, as assigned Required Qualifications Bachelor's degree in business, healthcare administration, or have the equivalent relevant experience. Minimum 10 years' experience in multi-site healthcare services/direct patient-care businesses, with at least 5 years in leadership and management positions Experience working with providers in a Value Based Care environment Deep understanding of business continuity and ability to build resiliency into business processes / systems Proven leader in developing talent; delegating and iterating with your team by leveraging individual strengths and using innovative methods for growth opportunities Ability to build trust and respect quickly with internal and external stakeholders, resulting in meaningful relationships, clear communication, and leadership through change management Intermediate skills with MS Office Suite of products including Outlook and Teams Able to work effectively in a primarily remote environment: Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Preferred Qualifications Master's Degree Compensation The pay range for this role is $200,000 to $220,000 annually. Exact pay is determined based on experience, education, demand for the role, and other role-specific factors. This role is also eligible for an annual bonus. Benefits Evergreen Nephrology's total rewards program is designed to support you in and outside of work. You can expect: Flexible time off policy 12 paid holidays per year Medical, dental, vision and life insurance, including an HSA with employer match Reimbursement for continuing medical education for eligible roles A 401(k) program where Evergreen matches up to 4% of contributions Paid parental leave A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology Evergreen Nephrology is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other protected category under local, state or federal laws. If you are an applicant with a disability who requires reasonable accommodation for any part of the hiring process, please contact us for assistance at **********************************.

Role OverviewSodexo Live! is seeking a Vice President of Operations for our Airport Lounge Business Segment. We are looking for an inspirational, dynamic, and passionate leader of premium hospitality food & beverage operations. This position reports directly to the Senior Vice President, Operations and has 5 to 6 direct reports. This is a remote position with 70% travel initially and there after up to 50%Candidates should reside on the East Coast or Central and must reside near a major airport. The Vice President of Operations will lead a $160M portfolio that will manage approx. 26-30 Club - Lounges across the United States and will have responsibility for maintaining and developing client relationships, operational execution, and business planning. You will be a key member of the leadership team, actively supporting business operations, and segment strategic initiatives. The ideal candidate will possess high standards for food and hospitality and be able to translate that into action, inspiration, and accountability within their team. You will be responsible for retaining all current business, developing strong teams, and optimizing profitability to help grow the business. This role requires frequent travel to the lounge locations in your operations portfolio of business and is an exciting opportunity to work with your team to apply your current food & beverage operations leadership experience/knowledge to be the bridge that connects, motivates and influences the greater team towards achieving organization goals while identifying and developing future leaders. IncentivesAnnual Incentive Plan and Car AllowanceWhat You'll DoMaintains a strategic relationship with all client contacts within their area of responsibility. Monitors Sodexo Lives' performance and takes appropriate action to ensure that client requirements are met through service visits and regular communication with unit teams and area support. Coordinates information from Operations, Sales, Retention and Web of Influence in order to monitor client organization for possible retention risks or growth opportunities and takes appropriate action. Monitors and takes appropriate action regarding Sodexo Lives' financial performance. Ensures that local leadership provides necessary oversight and resources to all services. Uses leadership and influence ability to ensure that appropriate actions take place and that necessary resources are assigned to retain and grow the client portfolio. Facilitates effective ongoing communication with our Sodexo Live team assigned to the portfolio, as well as direction and strategy for client communication. Works with local service leadership to achieve growth and retention of the business. You will also have responsibility for directing the efforts of all District Managers with a primary focus on growth and guest/client engagement. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You BringMust have current premium food & beverage operations leadership experience. Must have proven track record as a senior food & beverage operations leader strategically and tactically leading high-volume premium food & beverage operations in multiple locations nationwide preferably in high end hotels and restaurants. Prior airport experience a plus. Has a strong P&L background. Has proven experience in employee relations and managing consumers in an upscale commercial environment. Is a Skilled Change Champion who prepares the team's culture to adapt to and embrace ongoing, fundamental changes that will enable the business to grow and prosper. Is mission-focused, growth- and detail-oriented, committed to operational excellence, and skilled in leading teams in a performance-driven culture throughout a large geographic region. Is a strategic leader with a compelling and energetic executive presence and the ability to promote a collaborative, successful partnership with a complex organization. Has demonstrated success achieving segment goals by providing the leadership, management, and oversight necessary to ensure that the business has the proper solutions, products, metrics and talent in place to effectively grow the organization and meet/exceed defined revenue, profitability targets, and other KPIs. Is skilled in balancing retention efforts, as well as developing new business opportunities and ensuring that resources are allocated across the territory to ensure operational excellence. Demonstrates business and financial acumen with experience forecasting, budgeting, and making necessary adjustments on a week over week basis to ensure successful financial operations. Is a skilled communicator with exceptional interpersonal skills and the ability to connect with all audiences including the C-suite. Is technically savvy, decisive individual who possesses a "big picture perspective" and ability to develop plans with long-range horizons based upon a sound knowledge of corporate expectations (policies, budgets, strategic plans); envisioning intended outcomes and working with others to systematically outline the resources and actions that will be required to produce the desired results; anticipating obstacles to intended strategies and developing contingency plans for use in the event a plan becomes unworkable; and prioritizing objectives to enable the selective allocation of attention and resources. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's degree or equivalent experience Minimum Management Experience - 10 years Minimum Functional Experience - 10 years of multi-unit, support, or strategic leadership experience

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a VP of Operations in United States. This role offers an exciting opportunity to lead operational strategy and execution for a dynamic software and payments business. As VP of Operations, you will oversee day-to-day activities, align cross-functional teams, and ensure operational efficiency across multiple business units. You will drive revenue enablement, improve processes, and implement scalable systems to support growth and profitability. The position requires collaboration with senior leadership to deliver predictable results, enhance customer satisfaction, and mentor emerging leaders. You will operate in a fast-paced, technology-enabled environment, making a direct impact on the success of the business and its clients. This role provides exposure to innovative software and payments platforms, with the ability to influence strategic priorities and operational excellence. Accountabilities: Lead day-to-day operations and ensure alignment with strategic goals and priorities. Drive revenue enablement by coordinating sales, customer success, and support functions. Establish and optimize scalable processes, performance metrics, and operational frameworks. Partner with senior leadership on growth strategies, business reviews, and execution planning. Mentor and develop leadership talent across the organization to build high-performing teams. Monitor operational performance and implement continuous improvement initiatives. Ensure consistent delivery of customer satisfaction, profitability, and operational efficiency. Requirements 15+ years of leadership experience in software, SaaS, or technology-enabled businesses. Proven track record of scaling multi-business unit operations, preferably in a portfolio or PE-backed environment. Strong operational and financial acumen with experience managing P&L responsibilities. Expertise in process improvement, organizational design, and KPI-driven management. Ability to lead and influence cross-functional teams without direct authority. Excellent communication, change management, and leadership presence. Bachelor's degree in business, operations, or related field; MBA preferred. Benefits Competitive compensation package with performance-based incentives. Comprehensive health, dental, and vision coverage. Flexible work environment with remote options. Paid time off, vacation, and holidays. Opportunities for professional development and leadership growth. Inclusive workplace culture valuing diversity of thought and experience. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

Vice President, Operations Remote - United States | Full-Time | Canals AI About Canals Canals is a bootstrapped, profitable startup transforming wholesale distribution-a trillion-dollar industry-with AI. Our platform integrates directly with the systems distributors already use, automating tedious workflows and eliminating failure points in the movement of physical goods around the world. We're a 55-person, fully remote team (40 in engineering) distributed across North and South America, operating at millions in ARR and scaling rapidly without outside funding. Our customers rely on Canals to power their end-to-end operations-from orders to payments-with speed, accuracy, and intelligence. The Opportunity As we scale, operational excellence becomes mission-critical. We're looking for a Vice President of Operations to own execution across the company-driving alignment between product, customer success, and go-to-market teams while building the systems that support sustainable growth. This is a senior leadership role that blends strategic thinking with hands-on operational rigor. You'll define how we work, measure performance across functions, and ensure the organization continues to deliver world-class reliability and customer experience as we scale. What You'll Do Lead and scale operations across customer success, implementation, support, and internal process optimization. Design and implement operational systems, KPIs, and reporting that improve visibility, accountability, and performance. Partner with product and engineering to align operational capabilities with product development and customer outcomes. Work cross-functionally with sales, marketing, and finance to ensure seamless customer onboarding and retention. Build and lead a high-performing team, fostering a culture of ownership, clarity, and continuous improvement. Drive operational strategy-from resource planning and vendor management to margin optimization and efficiency gains. Represent Operations at the executive level, translating strategic objectives into actionable, measurable plans. What We're Looking For 10+ years of experience in operations, business strategy, or general management, ideally in B2B SaaS or supply-chain tech. Proven success scaling a high-growth organization or leading cross-functional operations in a startup environment. Exceptional analytical and systems-thinking skills; data-driven and process-oriented. Strong leadership presence, capable of influencing across teams and driving clarity through complexity. Hands-on and adaptable-comfortable switching between strategic planning and tactical execution. Prior experience in logistics, payments, or AI-powered platforms is a plus. Why Join Canals Bootstrapped & profitable: stable foundation, long-term orientation, and zero investor pressure. Massive market: help modernize one of the largest and most fragmented industries on the planet. High-impact role: shape company-wide operations and directly influence growth, margin, and customer success. Collaborative, remote-first culture: work anywhere in the U.S. alongside exceptional teammates. Meaningful work: build the systems that power global supply chains with AI.

This position provides leadership to the Greenway Revenue Cycle Services (GRS) operations organization and is responsible for ensuring that the services provided by GRS meet or exceed the industry's best practices. This position is responsible for all aspects of revenue cycle activities, ensuring efficient, compliant, and high-quality service delivery. This position will oversee end-to-end GRS operations, including handling existing customers and related escalations, creating service offering improvements, and collaborating with the Product and Go-to-Market teams to drive incremental revenue through new and expansion sales opportunities and retention. The ideal candidate will have extensive experience managing large-scale, technology-enabled RCM operations across diverse provider types, including ambulatory healthcare practices, rural health centers, and management service organizations, with a proven track record of driving measurable improvements in reimbursement, customer satisfaction, and operational efficiency. Essential Duties & Responsibilities * Leads the development and execution of strategic initiatives to advance GRS operational excellence and growth. * Monitors industry trends and proactively adapts GRS strategies to maintain competitive advantage. * Leads Operations groups in GRS to ensure that we provide high-level and profitable services to GRS customers; these groups consist of implementations, transactional claims management, and customer-facing revenue cycle managers * Ensure the operations team is monitoring and analyzing all customers' A/R in order to identify opportunities to standardize, automate, and provide strategic solutions to increase customer revenue * Represents GRS operational capabilities in sales process, contract renegotiations, dispute resolution, and customer invoicing * Develops relationships with customers and serves as an escalation point in collaboration with the customer success organization * Manages BPO services staffing, productivity, and quality, as well as maintaining key relationships with the vendors * Key contributor and stakeholder contributing to a results-driven, successful, and skilled GRS organization * Oversee efficient and effective GRS new hire and recurrent staff training as it relates to industry topics, platform specifics, and revenue cycle best practice workflows * Builds and maintains relationships with product and development organization, and collaborates with Product Management to drive GRS product roadmaps with a focus on industry best practices, standardized processes, automation, and increased efficiency * Prepares and analyzes metrics and effectively communicates data-driven findings and recommendations to executive leadership, customers, and cross-functional teams * Champions the adoption and integration of artificial intelligence and machine learning technologies to optimize GRS workflows and enhance service delivery * Manages performance of operations teams to ensure optimal organizational structure as well as staff development plans * Partner with Compliance and Legal teams to maintain a robust internal control framework and mitigate audit or fraud risk. * Ensures continual feedback from Operations teams on improvement opportunities through innovation * Supports other activities in GRS and outside of GRS that impact the overall success of the department * Keeps current on industry and regulatory trends impacting the GRS service and ensures that Operations teams are current * Manages with a focus on customer experience and service, and regulatory compliance, while balancing margin * Partners with Sales, Product, Legal, and other key internal stakeholders on complex contractual agreements, disputes, or large prospecting activities * Helps manage GRS budget and key operational metrics * Keep up to date on job and industry knowledge by participating in professional organizations and maintaining personal networks AI Leadership & Innovation * Lead the development and execution of a comprehensive AI strategy for Revenue Cycle Services, identifying opportunities for automation, predictive analytics, and data-driven decision-making across all RCM functions. * Oversee the implementation and optimization of AI-powered RCM solutions, including autonomous coding, claims automation, predictive analytics, and denial management. * Demonstrate hands-on experience with AI technologies in healthcare operations, with a track record of delivering measurable improvements in reimbursement, operational efficiency, and customer satisfaction. * Build and mentor high-performing teams in AI adoption, fostering a culture of continuous learning, innovation, and responsible use of AI. * Establish and maintain robust data governance and compliance frameworks for AI initiatives, ensuring privacy, security, and ethical standards are met. * Define, monitor, and report on KPIs and metrics related to AI adoption and impact, communicating results and recommendations to executive leadership and the board. * Serve as an internal and external thought leader on AI in healthcare revenue cycle management, engaging with industry forums, vendors, and professional networks to bring best practices into the organization. Education and Experience * Bachelor's Degree in business, health IT or related field * Masters in business or Health Care Administration preferred * 10+ years' experience in a management/leadership position * 5+ years' experience in healthcare operations or claims * Experience managing offshore teams Skills, Knowledge, and Abilities * Excellent verbal and written communication skills * Must be a collaborative leader who will delegate, mentor and assist in learning for team members * Ability to provide organized, connected and logical thought-forward problem solving * Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook) required * Solid understanding of financial reports and key drivers * Able to perform effectively through periods of stress due to competing priorities, workload, deadlines, etc. * Strong customer service and analytical skills * Ability to travel, both domestic and international, to meet with customers, BPO and Greenway's India operations team as needed. Work Environment/Physical Demands * While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday * This role requires that one can sit and regularly type on a keyboard for the majority of the workday * This position requires the ability to observe a computer screen for long periods of time to observe their own and others' work, as well as incoming and out-going communications via the computer and/or mobile devices * Must be able to work remotely, manage workload efficiently, prioritize projects with minimal supervision, and maintain a quiet setting while working with customers * The role necessitates the ability to listen and speak clearly to customers and other associates * Must be able to travel as needed. Here's what we can offer you in exchange for your amazing work: * Competitive pay * Medical, dental and vision benefits * Matching 401(k) * Generous paid time-off programs * Education reimbursement * Growth potential for your career * Corporate discounts At Greenway, we strive to imagine, empower, engage, and inspire. Join us! To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at ******************************* Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status. While this position is primarily remote, please note that if you reside within a 26-mile radius of our corporate office, you will be required to work in a hybrid capacity. This means you will be expected to work on-site at the corporate office for part of the week and remotely for the remainder. This hybrid arrangement is designed to foster team collaboration and engagement. Our corporate office is located at 4301 Boy Scout Blvd, Tampa, FL 33607. Please consider your proximity to this location when applying. If you are in resident in a state the requires pay transparency, please email us at ***************************** to receive compensation and benefits information for this role. Please include the Job ID in the subject line of the email. #LI-REMOTE

It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. Vonigo, part of the Fullsteam organization, is a leading cloud-based field service management platform designed for mobile service businesses and franchise networks. We power growth for industries such as Residential and Commercial Cleaning, Junk Removal, Home Services, and Home Installation by delivering scheduling, invoicing, dispatch, and payments in a single platform. As part of Fullsteam's Field Services Group, Vonigo is evolving rapidly-scaling for enterprise-grade performance, expanding into franchise services, and modernizing our technology stack. The Vice President of Operations is a cross-functional leader responsible for accelerating Vonigo's Field Service client onboarding, optimizing operational efficiency across the customer journey, and driving product execution through a structured roadmap. This role will lead onboarding operations, process improvement, and product alignment to ensure Vonigo delivers consistent time-to-value for customers while executing against strategic initiatives. This leader must bring product management experience and the ability to work closely with engineering teams using C# and .NET. They will define roadmap priorities, build scalable processes, tighten our Ideal Customer Profile (ICP), and shape our go-to-market motion across Maid, Junk, Home Installation, and franchise field service segments. Primary Responsibilities: Operational Leadership & Onboarding Efficiency Own the client relationshp and onboarding journey-reduce time-to-value to Build standard operating procedures (SOPs), automation, and playbooks for repeatable and scalable onboarding. Partner with Strategic Accounts, CS, and Sales to eliminate handoff friction and improve customer activation and retention. Implement KPIs for onboarding efficiency: activation rate, TTV, customer health during onboarding, and expansion readiness. Product Roadmap & Technology Alignment Collaborate with Product and Engineering to define and execute a product roadmap focused on usability, scalability, and ICP alignment. Translate customer feedback and field insights into clear product requirements and user stories (PRDs). Work hands-on with C#/.NET developers to prioritize backlog, feature releases, and cross-team delivery timelines. Identify feature gaps for Maid, Junk, Home Services, and Franchise industries and drive roadmap prioritization to address them. Customer & Market Strategy Tighten Vonigo's ICP and niche market positioning within franchise services and key verticals. Partner with GTM to develop packaging and onboarding tiers (SMB, Growth, Enterprise). Serve as the internal voice of the customer-run VOC loops, QBR insights, churn feedback loops, and onboarding NPS. Build or expand Vonigo's top tier customer relationships. Process Innovation & Cross-Functional Execution Lead internal operational systems to support scale (GuideCX/Asana/Jira/HubSpot/Salesforce-based on environment). Develop capacity models and resourcing plans for onboarding and product teams. Implement continuous improvement using Lean/Six Sigma or similar frameworks. Financial Management Direct P&L oversight for a multi-million-dollar SaaS portfolio, including ARR growth, backlog realization, and EBITDAC performance across core product lines and custom development projects. Partner with leadership to build and manage annual budgets, quarterly forecasts, and “6+6” reforecasts, ensuring alignment with revenue targets and operational efficiency goals. Oversee billing accuracy, contract renewals, and pricing compliance to ensure correct revenue recognition and margin integrity within NetSuite and Salesforce tie-outs. Implemented cost-control measures that reduced monthly operating expenses through vendor optimization, contractor rationalization, and cross-functional resource sharing. Collaborated with Engineering and Product teams to evaluate CapEx versus OpEx allocations, ensuring ROI justification for roadmap initiatives and backlog commitments. Monitored ARR expansion and churn metrics, using data-driven dashboards to identify customer retention risks and expansion opportunities across key enterprise accounts. Directed resource allocation across revenue-generating projects to maximize productivity, margin contribution, and backlog velocity. Partnered with Payments and Finance to monitor attach-rate trends, revenue share agreements, and certification-related impacts on budgeted payment revenue. Qualifications Required 3-5 years' experience to running a P&L 7-10+ years in SaaS operations, product management, or implementation leadership. Experience leading onboarding/implementation teams for a B2B SaaS platform. Strong product ownership experience (PRDs, user stories, backlog management). Hands-on experience working with Engineering teams using C# and .NET. Proven ability to scale operational workflows and drive measurable KPIs. Strong process builder with experience using Agile/Scrum. Industry knowledge in field services, franchise management, home services, or vertical SaaS. Exceptional communication and cross-functional leadership skills. Preferred Experience building onboarding playbooks for Field Service mid-market or enterprise customers. Familiarity with Field Service API integrations and enterprise workflows. Background in scaling SaaS platforms in a transformation environment. Experience managing Customer Service, Customer Experience, Development and Implementation partners. Performance Metrics Onboarding Time-to-Value (TTV) Onboarding Activation Rate Gross Revenue Genertion Retention during first 90 days Feature adoption KPIs Product delivery milestones Process automation impact NPS during onboarding and early lifecycle Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

About the Role The Vice President, Go-to-Market (GTM) Operations will direct A-LIGN's investments in GTM effectiveness and manage functions essential to GTM productivity. In this role you will be responsible for strategic planning, execution planning, reporting, pricing strategies, sales process optimization, as well as sales compensation design and administration. You will directly support the Chief Growth Officer (CGO) and foster close working relationships with internal and external stakeholders to ensure the GTM organization's efficient operation and success. Reports to Chief Growth Officer Pay Classification Full-Time, Exempt Responsibilities GTM Strategy & Planning Conduct segmentation analysis and provide strategic prioritization and investment recommendations Develop and implement Customer and Prospect Database (CapDB) strategy to optimize Customer Acquisition Cost (CAC) and accelerate growth Marketing Operations Drive marketing forecasting and investment strategy across channels, including SEM, SEO, AI Search, Field/Events, Partnerships, and Digital Deliver comprehensive marketing reporting on input and output metrics and KPIs Partner with the CGO, EVP Marketing, and Digital Marketing team to rationalize and maximize MarTech stack investments Optimize ad spend effectiveness and ROI in collaboration with the Digital Marketing team Create and maintain reporting frameworks to enhance marketing message effectiveness and testing strategies Sales Operations Coordinate and optimize sales reporting, forecasting, planning, and budgeting while ensuring quality, accuracy, and process consistency in all planning efforts Manage weekly bookings forecasts, pipeline reviews, and compliance processes Optimize sales processes and forecasting to improve predictability and minimize forecast variances Oversee territory management, Rules of Engagement (RoE), and policy administration across inbound, named accounts, field, and existing customer sales teams Partner Operations Deliver partnership reporting, planning, and analytics to drive performance and alignment Manage the partnership playbook and operating model to ensure consistency and scalability Oversee the partner portal and related systems and processes for seamless partner engagement Compensation Strategies & Administration Optimize sales incentive compensation structures and quotas to align with company objectives Ensure equitable quota assignments and optimal allocation across all sales channels and resources Manage organization-wide compensation and incentive programs, including sales, partner, BDR compensation, SPIF initiatives, and employee incentive programs Sales Enablement and Optimization Support the design and delivery of sales training and enablement programs Ensure sales organization objectives are achieved through OKRs and timely execution Proactively identify opportunities for sales process improvement; collaborate with sales management to assess process quality, address bottlenecks, and drive continuous improvement initiatives Implement enabling technologies, including CRM, across international markets; monitor compliance with standards for maintaining CRM investments Provide data-driven recommendations on hiring, promotion, discipline, and termination decisions for subordinate employees GTM Technology Stack Management & Administration Manage the sales technology stack, including SFDC, CPQ, Outreach, and related tools Oversee marketing technology platforms, such as MAP and BDR tooling, to ensure efficiency and alignment Administer AI tools, including Clay, to enhance automation and productivity Minimum Qualifications EDUCATION Bachelor's degree from an accredited institution Master's in business administration (MBA) preferred EXPERIENCE Minimum of 8 years in sales operations, business planning, or sales support management roles Private Equity (PE)-backed portfolio company experience strongly preferred Track record of managing analytically rigorous corporate initiatives Expertise in Sales and GTM strategy and planning Proven leadership in Sales and Marketing Operations Skilled in utilizing Salesforce Experience developing accurate success measures directly tied to compensation strategies SKILLS Ability to meet deadlines with a high degree of motivation Excellent communication Thrive in a fast-paced environment Ability to work individually as well as collaboratively Benefits Healthcare, Dental, and Vision Benefits Employer Paid Life Insurance and Disability Insurance EAP - Employee Assistance Program Pet Insurance 401(k) Plan with Employer Matching Competitive Bonus Structure Home Office Reimbursement Certification Reimbursement Personalized Career Coaching Generous Paid Time Off Paid Office Closure December 25-January 1 Vacation Bonus Summer Hours About A-LIGN A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com. Come Work for A-LIGN! Apply online today at A-LIGN.com and learn about life at A-LIGN by following us on LinkedIn. A-LIGN is an Equal Opportunity Employer. Minorities, women, disabled, and veterans encouraged to apply.

Freedom Behavioral, a leader in psychiatric services and based out of Louisiana, is currently seeking a Vice President of Operations. This role will provide leadership and clinical management to all operations, including those of Chief Executive Officers and Behavioral Unit leaders. The VP of Ops will plan, direct, coordinate and oversee daily operational active, ensuring the implementation of efficient operations and cost-effective systems to meet current and future needs of the Division. Candidates must have demonstrated experience in healthcare and with regulatory bodies (Joint Commission, CMS, etc) and be well-versed with conditions of participation and requirements of each regulatory body. The VP of Operations will assist the President of the company in producing, advising, and leading CEOs through operations budgets and will be responsible for the accountability, training, writing and reporting of budgets throughout the Division. Must be able to produce weekly and monthly operating summaries. Strong analytical skills are required and must have the ability to produce data specific pivot tables with operational summaries. This position will be able to work from remote location. However, the VP of Operations will be expected to travel extensively as required to maintain hands-on oversight and management of multi-site operations. To be considered for this position, candidates must have: Previous experience in psychiatric healthcare leadership required. Must have demonstrated understanding of all areas of psychiatric hospital operations Ten years minimum experience strongly preferred in measurable, psych/behavioral health related experience is required Ability to extensively travel, sometimes at a moments notice, to any facility within our multi-state operations Minimum of Bachelors degree in a related field Clinician strongly preferred Strong analytical skills with emphasis on producing measurable outcomes Strong preference for candidates based out of Louisiana Medical/Dental/Vision benefits as well as supplemental insurances available. We also offer vacation and sick time along with paid holidays. Matching 401K option available as well! Freedom Behavioral is actively responding to the COVID crisis through temperature checks, PPE, masks required at all times, social distancing of staff and patients, and screening protocols. We offer remote interviewing for candidates. We care about the safety of our patients and staff! Freedom Behavioral Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Vice President, Data Operations Bloom Ads is growing, and were looking for a motivated Vice President of Data Operations to lead our data infrastructure, governance, and analytics operations. This role ensures the integrity, availability, and usability of data across all business units and media platforms. The ideal candidate brings a blend of technical expertise, operational excellence, and strategic vision to scale data processes and drive client outcomes. This is an in-office position based in our Woodland Hills office. Main Duties and Responsibilities Lead and evolve the agencys data architecture, warehousing, and ETL/ELT operations. Oversee data governance, compliance (e.g., GDPR, CCPA), and quality assurance processes. Lead ad operations strategy regarding trafficking, tagging, ad serving, and pixel implementation. Partner with client strategy, media, and analytics teams to align data delivery with business objectives. Manage cross-functional teams including data engineers, analysts, and operations staff. Own vendor relationships and tool integrations/internal applications (e.g., Snowflake, BigQuery, Salesforce, Datorama, Power BI). Streamline reporting workflows and ensure data consistency across internal and client-facing dashboards. Build systems that support real-time insights and campaign performance analysis. Develop and monitor KPIs to assess data pipeline performance and team efficiency. Guide strategic initiatives for data automation, AI integration, media mix modeling, and attribution modeling. Knowledge and Skills Required 10+ years of experience in data operations, preferably in advertising, marketing, or digital media. Proven leadership in managing data teams and enterprise-scale data environments. Expertise in SQL, Python, and modern data stacks (e.g., dbt, Airflow, Fivetran). Deep understanding of data privacy, compliance, and governance frameworks. Strong project management and communication skills. Experience working with custom multi-touch attribution, audience segmentation, and media performance data. Preferred Skills & Experience Experience with cloud environments (AWS, GCP). Familiarity with identity resolution and CDP platforms. Prior agency or consulting background strongly preferred. Client-facing and pitch experience strongly preferred. Compensation Range $160,000 $200,000 / year + Bonus (Depending on Performance) This is the pay range Bloom Ads reasonably expects it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the level of experience, relevant skills, professional certifications, market pay, and demand for the role. Bloom Ads reserves the right to modify this pay range at any time. Benefits At Bloom Ads, we invest in youyour well-being, growth, and future. Comprehensive medical benefits: health, dental, vision, life, and AD&D coverage Generous vacation policy Holiday PTO + Work-from-Home Fridays Company contributions to 401(k) retirement savings Paid volunteer hours to support causes you care about Professional development opportunities Extras That Make a Difference We foster a culture that values connection, learning, and fun! Free snacks (mostly healthy!) Coffee Thursdays to fuel creativity Monthly lunch & learns to expand your expertise Quarterly town halls with food, prizes, and company updates Team parties and celebrations to recognize achievements About Bloom Ads Bloom Ads is a rapidly growing advertising agency that combines world-class media capabilities with cutting-edge statistics. We create innovative, cross-channel media plans tailored to deliver measurable results for our clients. Our collaborative culture prioritizes employee well-being and intellectual curiosity. We are looking for team players eager to make an impacton our clients, our company, and their own careers. If you thrive in a dynamic environment that encourages creativity and innovation, Bloom Ads is the place for you. Join our certified women-owned, fully-integrated media agency specializing in building custom-crafted, cross-channel media plans focused on innovation, creativity, and measurable results. Additional Information The is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties may be modified or added based on the needs of the organization. Travel to and from client and vendor sites in a personal vehicle is required in this position. The preceding functions have been provided as the types of work performed by the employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. This job description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated; the responsibilities are many, various, and not limited to those written in this document.

Overview: Who We Are HWL is a company that comes to the market with deep expertise from leading healthcare GPOs and supply chains, workforce management software providers, healthcare delivery organizations, cutting-edge technology organizations, and leading staffing agencies. Our workforce solutions deliver results that lower overall costs, produce higher-quality staff, and increase visibility into overall labor activity and metrics. Through proprietary next-generation technology and customizable MSP services, HWL delivers a vendor-neutral Total Talent Acquisition solution that lowers overall labor costs while reducing administrative burden. HWL achieves remarkable success by forging deep partnerships founded on integrity, accountability, and trust. Our company welcomes innovative thinkers who desire to work with a team that consistently displays kindness and empathy and promotes individual and collective growth. Position Description: The VP of Operations, Physician and Provider Solutions will primarily oversee the Workforce Directors and Senior Account Managers. This role also involves ensuring all clients maintain high satisfaction and retention levels, working with PPS Team Leaders to improve the division's daily operations, ensuring efficiency across all areas, and meeting the division's Annual Spend and EBITDA goals. The VP of Operations, Physician and Provider Solutions partners with the SVP of the PPS team to develop strategies, implement best practices, and align the division with the company's long-term growth vision. ESSENTIAL FUNCTIONS AND BASIC DUTIES: Assumes responsibility for: Lead the oversight of daily operations across the Division, including production, customer service, and maintaining customer satisfaction. Develop and implement operational policies, procedures, and performance standards to maximize efficiency and effectiveness. Assist in driving strategic initiatives that will enhance productivity, reduce costs, and improve service delivery. Partner with Division Leadership to set business objectives and align operational strategies with company goals. Monitor key performance indicators (KPI) and prepare regular reporting to the SVP of the Division. Ensure compliance with any regulatory requirements, company policies, and industry standards. Work with the Director of Supplier Relations and oversee vendor and supplier relationships to ensure high satisfaction ratings with HWL's service delivery, clients, and the HWL technology. Monitor to ensure all vendor Score Cards are completed at least annually, and be prepared to share results with Division Leadership, clients, and prospects. Monitor division Accounting and outstanding Accounts Receivable to ensure clients are paying per contracted terms and that the vendors are being paid timely. Attend AR meetings and provide updates to Division Leadership as needed. Work with division leadership to resolve any platform system issues and monitor any enhancements needed for completion with the HWL development team. Assumes responsibility for establishing and maintaining effective working relationships with team members. Attends meetings as required (both virtually and/or in-person as required). Examples include mandatory internal meetings as needed and required, as often as monthly or quarterly, in-person meetings with clients, conferences, events, seminars, etc. Assumes responsibility for related duties as required or assigned. Performs miscellaneous projects as assigned. Updates job skills as required. Performance Measurements MSP duties are performed in accordance with MSP and Client SOPs. A positive image of the Company is projected. Clients and Agencies are treated professionally and well-informed of the status of proposed candidates and providers on assignment. Good coordination and effective working relationship with other members of the HWL team. Assistance is provided as needed. Management is well informed of area activities and of any significant problems. QUALIFICATIONS Education/Certification High school graduate or equivalent. B.S. Degree preferred. Eligibility Requirements All candidates must be able to fulfill E-verify requirements. Required Knowledge Basic understanding of the physician staffing process. Experience Required 5 years or more of related experience in Locum recruiting or a related field. Skills/Abilities Good customer service and public relations. Knowledge of related computer applications, including database entry. Excellent phone skills. Able to work well independently and in a team environment. Attention to detail and solid organizational skills. Solid sales skills with a proven track record of success. Work Schedule This is a full-time remote position. Standard business hours are Monday through Friday 8:30 a.m. to 5:30 p.m Additional time outside of these hours may be needed to complete the essential functions of the job. Travel Successful associates in this position must be able and willing to travel nationwide up to 50% of the time. Disclosures Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

The Agency is a global, boutique real estate brokerage representing a portfolio of properties across the world's prime markets and celebrated destinations. The Agency is one of the fastest-growing luxury, boutique brands in the world. Our clients and agents benefit from our international team across in-house creative, public relations, and technology. The Agency has closed more than $60 billion in real estate transactions since 2011, comprising over 120+ offices in 11 countries and counting. The Position The Vice President of Global Partner Operations co-manages the successful integration, performance, and growth of The Agency's global partner offices. This role ensures operational excellence through proactive engagement, financial health assessments, strategic planning, and accountability across all markets. Acting as a brand ambassador and liaison between Global Partners and internal departments, this position supports long-term profitability and alignment with The Agency's culture, systems, and standards. This role functions in a consultative capacity. The VP of Global Partner Operations is not responsible for running or managing a Global Partner's business. Each Global Partner is independently responsible for operating, staffing, and growing their own company. The VP's role is to advise, coach, and hold partners accountable to the operational and brand standards of The Agency. Essential Job Functions & Responsibilities Strategic Leadership & Account Management Serve as the primary point of contact for Global Partners, providing consistent business consulting, performance analysis, and accountability. Develop strong leadership and facilitation relationships among Global Partners, fostering collaboration and best practice sharing. Conduct not less than quarterly brainstorming sessions with Global Partners organized by similar company size and market conditions. Collaborate with the SVP, executive leadership, and departmental heads to ensure consistent brand alignment and operational excellence across the network. Financial Performance & Forecasting Conduct annual financial forecasting and mid-year operational reviews with all Global Partners with no less than bi-annual updates. Assist in the collection and review of annual financial statements, awards reporting, and other documentation as requested by SVP or executive leadership. Evaluate office financial performance, identifying trends, risk factors, and opportunities for growth. Support implementation of financial planning tools and frameworks to improve profitability and operational efficiency. Onboarding & Growth Enablement Partner closely with the VP of Franchise Onboarding to ensure smooth transition and onboarding of new Global Partners. Conduct business planning sessions with all new Global Partners during the onboarding process. Support franchise sales efforts as needed, including virtual meetings with prospects, presenting The Agency's value proposition, and assisting with additional materials or analysis as requested by the Franchise Sales team. Market Evaluation & Business Insights Conduct quarterly market evaluations with Global Partners to assess the current market state, analyzing percentage increases or decreases in sales volume and transactions. Measure, monitor, and track progress of each Global Partner, identifying areas for improvement and recommending strategic solutions. Partner with internal departments (Accounting, Marketing, Technology, Training, PR) to align initiatives and maximize value across all Global Partners. Accountability & Team Collaboration Collaborate and actively participate with franchise operations team to ensure quarterly & annual team rocks are achieved. Participate in cross-functional projects designed to enhance operational performance, global consistency, and franchise support. Collaborate with the Core Services to ensure growth and adoption of Core Services partners. Brand Alignment & Engagement Conduct annual compliance and brand standard checks for each Global Partner office. Ensure consistent adoption and usage of The Agency's tools, systems, and platforms. Maintain ongoing communication and relationship management with each office through regular check-ins and visits (virtual or in-person). Demonstrate proactive participation in Forum, Leadership Summit, and other global events as requested, serving as a visible leader and ambassador for the network. Required Skills & Experience 5+ years of experience in real estate brokerage, franchise management, or corporate operations. Proven success in business consulting, financial planning, and performance management. Exceptional verbal and written communication skills. Strong analytical skills with the ability to interpret data and translate insights into actionable strategies. Highly collaborative and solutions-oriented mindset with strong leadership presence. Ability to travel up to 50% of the time domestically and internationally. Benefits & Perks: Equity Paid vacation Professional development budget Comprehensive health benefits 401(k) HSAs FSAs Compensation: Base Salary $130,000 - $150,000 USD, + Annual Bonus potential up to 20% of base salary. Compensation will be determined based on the skills and qualifications of the applicant along with the requirements of the position. It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.

Be part of a dynamic team where your distinctive skills will contribute to a winning culture and team. As a Security Operations Vice President in our global team of technologists and innovators, you will significantly impact our company, clients, and business partners worldwide. You'll guide a highly motivated team in analyzing, designing, developing, and delivering solutions to counter adversaries and enhance our operations. Your contributions will help identify internal threat indicators and prevent sensitive data loss using world-class tools and technology. Job responsibilities - Guide a highly motivated team motivated team in designing, configuring, and implementing Data Protection and DLP policies using Microsoft Information Protection (Microsoft Purview), Broadcom (Symantec) DLP, and Palo Alto DLP, both on-premises and in the cloud, utilizing CASB and Cloud Proxy at the enterprise level. Leverage your scripting skills in Python, PowerShell, and JavaScript to automate tasks and workflows, and use your API working knowledge to integrate various DLP solutions with SIEM, CASB and UEBA tools. Provide technical expertise to manage, configure, and optimize Palo Alto DLP, CASB, and Cloud Proxy solutions, Broadcom (Symantec) DLP, and Microsoft 365 Security Solutions while producing reports on program status and progress for senior management. Lead incident response, conduct risk reviews, assess policies, and identify new threat vectors, driving the development of new data identifiers, data governance policies, and standards to ensure compliance and data integrity. Use strong communication skills to present findings and solutions related to existing and emerging threats in the data loss prevention/internal threat arena to senior leaders and stakeholders. Collaborate with stakeholders and businesses to provide guidance on best practices, define data management requirements, and establish effective controls, practices, and procedures, delivering cost-effective strategic solutions that prioritize our clients. Assist in training and retaining talent and identify growth opportunities for junior team members for talent development. Required qualifications, capabilities, and skills - 7 or more years of cybersecurity operations or SOC related experience with 2 years as a technical lead with strong project management skills. Deep understanding of cybersecurity practices, Data Loss Prevention concepts, security incident triage, Insider Threat, and operations risk management processes, along with architectural requirements, engineering threats, vulnerabilities, and incident response methodologies. Proven experience in managing and configuring DLP and EDR solutions in large-scale enterprise environments, with expertise in Information Protection/Sensitivity Labels, Data Loss Prevention, Secure Browsers and Insider Risk/Threat Management. Proficient in scripting with PowerShell, Python, JavaScript and knowledgeable in regular expressions and APIs. Experience in developing and implementing new DLP or Insider Threat programs using tools like Palo Alto DLP, CASB, Microsoft Purview, Symantec DLP, Crowd Strike, Island Browser and Splunk or other SIEM tool. Excellent analytical and problem-solving skills, capable of translating complex technical concepts into practical solutions based on risk assessment and risk appetite. Preferred qualifications, capabilities and skills - Possess two or more of the following certifications - Microsoft Certified: Security, Compliance and Identity Fundamentals, Broadcom DLP Administrator, Palo Alto Networks Certified Network Security Administrator, Cybersecurity Architect Expert, Security Operations Analyst Associate, Azure Security Engineer, CISSP, Splunk Certified Power User Experience with Agile methodology and the ability to work with at least one of the common frameworks with knowledge of tools like Confluence, JIRA and ServiceNow. Ability to identify network attacks and systemic security issues as they relate to threats and vulnerabilities, with a focus on recommendations for enhancements or remediation based on in-depth risk assessment. Good understanding of national and international laws, regulations, policies and ethics related to financial industry cybersecurity and foundational knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing.