eGain Overview

eGain Corporation is a customer engagement cloud solutions company, traded on the NASDAQ. It is best known for its suite of knowledge-powered software applications, used by omnichannel contact centers, customer service organizations and digital business teams.
Founded in 1997, eGain is an established company that loves to hire graduates from San Jose State University, with 18.9% of its employees having attended San Jose State University. Want to compare eGain to some other great places to work in Sunnyvale, CA? We suggest taking a look at Zippia's list of Best Companies to Work For in Sunnyvale, CA. The average employee at eGain makes $99,736 per year. Pay at eGain is significantly lower than some of its highest paying competitors, like Riverbed Holdings, Workday, and Telenav, which pay $119,158, $113,423, and $110,216, respectively.
Based in Sunnyvale, CA, eGain is a medium-sized technology company with 507 employees and a revenue of $61.2M.

The Organization’s Mission

To rapidly market and develop innovative, business-ready products on our platform in collaboration with our customers and partners.







Founded in



Sunnyvale, CA


Organization Type


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The Team At eGain

Key People
  • Ashutosh Roy (Chief Executive Officer)

eGain Company Rankings

eGain is ranked #9 on the Best Technology Companies to Work For in Sunnyvale, CA list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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eGain Salaries

How much does eGain pay?
The national average salary for an eGain employee in the United States is $99,736 per year. Employees in the top 10 percent can make over $133,000 per year, while employees at the bottom 10 percent earn less than $74,000 per year.
Salary Score
Average Employee Earnings

eGain Salaries By Job Title

The average employee at eGain earns a yearly salary of $99,736 per year, but different jobs can earn drastically different salaries. Some of the positions that earn high wages at eGain include director, applications, strategic development director, principal consultant, and enterprise account executive. A typical director, applications salary at eGain is $147,369. Other roles at eGain include information technology internship and event planner. A information technology internship at eGain earns an average yearly salary of $45,516.
Job Title
Average Salarydesc
Director, Applications
Salary Range137k - 158k$147k$147,369
Strategic Development Director
Salary Range122k - 144k$133k$133,406
Principal Consultant
Salary Range111k - 134k$123k$122,648
Enterprise Account Executive
Salary Range111k - 132k$121k$121,429
Senior Delivery Manager
Salary Range112k - 126k$119k$118,891
Service Director
Salary Range112k - 123k$118k$117,808
Manager, Project Management
Salary Range110k - 121k$116k$115,574
Application Software Developer
Salary Range102k - 125k$113k$113,488
Engineering Technician
Salary Range100k - 118k$109k$109,151
Project Manager
Salary Range96k - 121k$108k$108,193

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eGain Careers

On average, employees at eGain stay with the company for 2.7 years. Employees most commonly join eGain after leaving IBM. When they leave eGain, they most frequently get their next job at Oracle.

Average Length of Employment

4.2 years
3.9 years
2.7 years

Top Employers Before eGain

17.3 %

Top Employers After eGain

7.7 %
6.4 %

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eGain Employee Demographics

Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

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eGain Employees Education

Of the 507 employees at eGain, 18.9% attended San Jose State University. Employees at eGain most frequently majored in Computer Science, and most employees’ highest level of education is a Bachelors.

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eGain Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


$10M - $100M

Founded in


Organization type


eGain Financing Rounds

DateascdescAmountascdescSecurity Typeascdesc
Jun 1, 1998Series A
Series A
Mar 1, 1999Series B
Series B
Jul 1, 1999Series Unknown
Series Unknown
Aug 9, 2000Post Ipo Equity
Post Ipo Equity

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eGain Competitors

Based on our research, similar companies to eGain are Riverbed Holdings, Workday, and Telenav. Employees at Riverbed Holdings earn more than most of the competition, with an average yearly salary of $119,158. The salaries at Workday average $113,423 per year, and the salaries at Telenav come in at $110,216 per year.
Average Salarydesc
Riverbed Holdings
Salary Range103k - 136k$119k$119,158
Salary Range98k - 130k$113k$113,423
Salary Range93k - 129k$110k$110,216

Ketera Technologies

Salary Range85k - 136k$108k$108,271
Salary Range87k - 122k$104k$103,748
Ooyala Holdings
Salary Range86k - 121k$103k$102,588
Open Text
Salary Range88k - 116k$102k$101,697
Model N
Salary Range82k - 112k$96k$96,110
Salary Range78k - 116k$96k$95,594
Salary Range81k - 109k$95k$94,580

Frequently Asked Questions about eGain

When was eGain founded?

eGain was founded in 1997.

How many Employees does eGain have?

eGain has 507 employees.

How much money does eGain make?

eGain generates $72.7M in revenue.

What industry is eGain in?

eGain is in the software industry.

What is eGain's mission?

eGain's mission statement is "To rapidly market and develop innovative, business-ready products on our platform in collaboration with our customers and partners."

What type of company is eGain?

eGain is a public company.

Who are eGain's competitors?

eGain competitors include Genesys, GAVS Technologies Private, Accruent, Early Warning, Vertafore, Apptricity, Flexera, Open Text, NetIQ, Omgeo, Electronic Arts, Model N, Riverbed Holdings, Factor Systems, Ketera Technologies, Ooyala Holdings, Workday, Duck Creek Technologies, Telenav, PatientKeeper.

Who works at eGain?

Ashutosh Roy (Chief Executive Officer)

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Updated October 27, 2021

Zippia gives an in-depth look into the details of eGain, including salaries, political affiliations, employee data, and more, in order to inform job seekers about eGain. The employee data is based on information from people who have self-reported their past or current employments at eGain. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of eGain and its employees or that of Zippia.

eGain may also be known as or be related to EGAIN CORP, eGain and eGain Corporation.