Post job

eGain jobs - 132 jobs

  • Head of Customer Success - AI ROI Leader (NA)

    Egain Corporation 4.3company rating

    Egain Corporation job in Sunnyvale, CA

    A leading AI knowledge management firm is seeking a Head of Customer Success for North America. This role involves nurturing strategic partnerships with C-suite executives to enhance customer engagement and implement AI ROI strategies. The ideal candidate has over 10 years of experience in customer success, understands the complexities of regulated industries, and excels in communication and strategic thinking. The position is based in Sunnyvale, CA, requiring in-office presence and offers significant responsibility in driving client outcomes and satisfaction. This is a key role for shaping AI transformation in customer operations. #J-18808-Ljbffr
    $130k-171k yearly est. 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Head of Customer Success, North America Sunnyvale, CA , USA

    Egain Corporation 4.3company rating

    Egain Corporation job in Sunnyvale, CA

    eGain is the leader in AI knowledge management platforms for enterprises, powering generative AI transformation at some of the world's most complex organizations-from JPMorgan Chase and the Internal Revenue Service to Veterans Affairs, Liberty Mutual, and Florida Blue. We provide the trusted, governed knowledge infrastructure that enables our customers to deliver AI ROI at scale, centered on customer operations and customer engagement. When enterprises need their AI investments to drive real business outcomes in how they serve and engage customers, they turn to eGain. The Opportunity We're at an inflection point. Our platform is proven, our customers see tremendous value in their customer operations, and we're sitting on 2/3 of our business and our highest growth potential right here in North America. But we have a strategic challenge to solve: while we're deeply successful within our operational sandboxes, we're not yet driving the broader AI transformation conversation at the C-suite level. We need a Head of Customer Success for North America who can change that trajectory-someone who can elevate our relationships from successful implementations to strategic partnerships that shape our customers' entire AI agenda, particularly around customer engagement and operations where AI ROI is most tangible and measurable. The Role As Head of Customer Success for North America, you will own the strategic expansion and deepening of our most important customer relationships. This isn't traditional customer success focused on adoption metrics and renewals. This is about becoming a trusted advisor to CXOs, connecting our knowledge infrastructure capabilities to their customer engagement transformation imperatives, and positioning eGain as essential to how they think about scaling AI to deliver measurable ROI across their customer operations. You'll work with customers operating in highly regulated, high-complexity environments where getting AI right in customer-facing scenarios isn't optional-it's existential. Your ability to speak their language, understand their constraints around customer data and compliance, and articulate how trusted, governed knowledge infrastructure enables (rather than constrains) their ability to deliver AI ROI at scale will be critical. What You'll DoStrategic Relationship Building Systematically elevate our customer relationships from operational sponsors to C-suite stakeholders (Chief Customer Officer, Chief Experience Officer, CIO, CDO, CTO, Chief AI Officer) Create and execute account expansion strategies that position eGain at the center of customers' customer engagement and AI transformation roadmaps Build executive alignment around the criticality of trusted knowledge infrastructure for delivering AI ROI at scale in customer operations Customer Success Leadership Own North American customer outcomes, expansion, and retention across our enterprise portfolio Build and scale a customer success organization capable of supporting complex, regulated enterprises Define success metrics that balance operational excellence with strategic relationship depth and demonstrated AI ROI AI ROI and Customer Engagement Advisory Engage CXOs in substantive conversations about how to achieve measurable AI ROI in customer operations and engagement Translate technical concepts around knowledge infrastructure, governance, and compliance into business outcomes: reduced handle time, improved CSAT, increased automation rates, and customer lifetime value Serve as a thought partner on how to operationalize AI at scale in customer-facing functions where trust, accuracy, and consistency directly impact customer experience and business results Cross-Functional Collaboration Partner closely with Sales to identify expansion opportunities and support enterprise deals Work with Product to ensure customer insights shape our roadmap for customer engagement use cases Collaborate with Marketing on customer advocacy, case studies, and thought leadership around AI ROI in customer operations Develop deep expertise in how our target customers are approaching customer engagement transformation and measuring AI ROI Understand the regulatory, compliance, and operational dynamics in customer operations across industries like financial services, government, healthcare, and insurance Position eGain ahead of market shifts in customer engagement technology and AI deployment Who You AreAI-Native Thinker with Customer Operations Expertise You naturally think in terms of AI transformation in customer engagement and operations, not just software implementation You understand why trusted knowledge infrastructure is the foundation for delivering AI ROI at scale in customer-facing scenarios-and can articulate this to any audience You're curious about where generative AI is heading in customer engagement and how governance, compliance, and trust will shape enterprise adoption in customer operations Executive Presence You can walk into a room with a Chief Customer Officer, Chief Experience Officer, or Chief AI Officer and immediately add value to the conversation about customer engagement strategy You have the gravitas and communication skills to be taken seriously by senior leaders at Fortune 500 companies You're comfortable translating between technical depth, customer operations metrics, and business impact Strategic Yet Tactical You see the big picture-where a customer relationship should be in 18 months and what AI ROI looks like at scale-but you're also willing to roll up your sleeves today You can build an account strategy tied to customer engagement outcomes and then execute the details to make it happen You balance long-term relationship building with near-term business outcomes and demonstrable ROI Intellectually Curious and Hungry You're energized by complex problems and sophisticated customers You read, learn, and seek to understand how AI is reshaping customer engagement and operations You're not satisfied with the status quo-you want to build something significant Requirements 10+ years of experience in customer success, account management, or consulting roles serving enterprise customers, ideally with focus on customer operations, contact centers, or customer experience Proven track record of building and managing C-suite relationships at large, complex organizations Deep understanding of AI/ML, customer engagement technology, and the unique challenges of deploying AI in customer-facing operations within regulated industries Experience in at least one of our core verticals: financial services, government, healthcare, or insurance Demonstrated ability to think strategically about AI ROI while executing tactically Exceptional communication and presentation skills with ability to discuss both technology and business outcomes Must be located in or willing to relocate to the San Francisco Bay Area This role is based in our Sunnyvale, CA headquarters and requires five days per week in-office presence Position requires approximately 50% travel to customer sites across North America Why This Role Matters The future of customer engagement depends on AI that actually delivers ROI. Our customers are dealing with millions of customer interactions, regulatory requirements around customer data, and business-critical moments where poor AI performance directly impacts revenue and brand reputation. The companies that figure out how to scale AI responsibly and effectively in customer operations will win their markets. The ones that don't will fall behind. You'll be at the center of that transformation, helping some of the world's most important organizations achieve measurable AI ROI in how they serve and engage their customers. If you're intellectually curious, strategically minded, and excited about shaping how enterprises think about AI infrastructure for customer operations, this is your opportunity. Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) To Apply Email your resumé to **************** with the position title “Head of Customer Success, NA” in the email subject and a brief note explaining why you're the right person to help eGain break through to the C-suite at our most important customers and drive the conversation around AI ROI at scale in customer engagement. Compensation Please note that the compensation package can vary based on the candidate's qualifications and experience level. #J-18808-Ljbffr
    $133k-185k yearly est. 1d ago
  • Senior Workday CLM & AI Contract Consultant (Remote)

    Workday, Inc. 4.8company rating

    Remote or Pleasanton, CA job

    A leading technology company is seeking a Senior Functional Consultant to implement AI-powered Contract Lifecycle Management solutions. The successful candidate will have over 5 years of experience in SaaS-based AI CLM and consulting. Responsibilities include ensuring successful implementations, configuring Workday solutions, and collaborating with clients to meet their business needs. This full-time role emphasizes flexibility, allowing combination of in-office and remote work, and offers a competitive salary range in Pleasanton, California. #J-18808-Ljbffr
    $96k-123k yearly est. 4d ago
  • Global Publishing Executive - Franchises & Growth

    Electronic Arts 4.8company rating

    Redwood City, CA job

    A leading video game company based in California seeks a Senior Vice President of EA Entertainment Publishing. This role involves shaping global publishing strategies, driving franchise growth, and leading cross-functional teams. Candidates should have over 15 years of experience in the gaming or entertainment sectors and a proven track record in commercial leadership and audience engagement. The role offers a salary range of $345,000 to $400,000 annually and includes a comprehensive benefits package. #J-18808-Ljbffr
    $95k-169k yearly est. 2d ago
  • Senior Functional Consultant for Workday CLM Evisort

    Workday, Inc. 4.8company rating

    Pleasanton, CA job

    Senior Functional Consultant for Workday CLM Evisort page is loaded## Senior Functional Consultant for Workday CLM Evisortremote type: Flextime type: Full Timeposted on: Posted Todayjob requisition id: JR-0102906**Your work days are brighter here.**We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.**About the Team**Come join our team and help shape the future of AI at Workday! Workday is a leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions. Our AI capabilities are central to our strategy, empowering customers to transform their businesses. The AI Services team is at the forefront of this transformation, responsible for building and delivering AI-powered solutions that drive customer value and business growth. The role, in particular, is focused on delivering AI-enabled Contract Lifecycle Management (CLM) and Contract Intelligence (CI) solutions to customers who seek to transform contract management into a strategic asset for their enterprise. Our team brings a diverse range of skills from across product, engineering, and professional services. We're passionate about innovation and committed to excellence, working to Workday's core values of Customer Service and Integrity. We collaborate closely with our engineering, product, and sales teams to ensure that our customers are successful in adopting AI technologies and realizing their business objectives.**About the Role**As a Sr. Functional Consultant, you will be responsible for ensuring the successful implementation of Workday's CLM and CI solutions. You will provide your implementation expertise to our clients while understanding how to best configure and test Workday solutions to meet their business requirements.**About You****Basic Qualifications*** 5+ years of functional experience in SaaS based AI CLM and Contract Intelligence* 5+ years Consulting experience**Other Qualifications*** 5+ highly preferred qualification in Sourcing, Procurement, Spend, Revenue, HCM, and Planning system deployment* 5+ years experience implementing CLM solutions (e.g. iCertis, Siron, DocuSign CLM, Ironclad), Workday, SAP, Oracle, PeopleSoft, Ultimate Software, similar applications* 2+ years experience executing process maturity and value assessments* Industry experience [select one: Healthcare, Financial Services, Education, Government]**Workday Pay Transparency Statement**The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please .Primary Location: USA.CA.PleasantonPrimary Location Base Pay Range: $131,500 USD - $197,300 USDAdditional US Location(s) Base Pay Range: $111,100 USD - $197,300 USD**Our Approach to Flexible Work**With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply **spend at least half (50%) of our time each quarter in the office or in the field** with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at accommodations@workday.com. #J-18808-Ljbffr
    $111.1k-197.3k yearly 4d ago
  • Senior Counsel, Corporate

    Electronic Arts 4.8company rating

    Redwood City, CA job

    Los Angeles - Del Rey United States of America Kirkland United States of America Vancouver Canada Austin United States of America Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Hybrid - Redwood Shores, CA; Los Angeles, CA; Kirkland, WA; Austin, TX; OR Vancouver, BC About Electronic Arts Electronic Arts (EA) is a global leader in interactive entertainment, dedicated to bringing to life the world's best games and experiences. Our legal team plays a key role in supporting EA's strategic growth, commercial success, and compliance with applicable legal and regulatory requirements. We are seeking an experienced and collaborative attorney to join our Corporate Legal team. Role Summary We are hiring a Sr. Counsel, Corporate to provide legal support for EA's corporate legal matters, including debt financing arrangements, M&A and other strategic initiatives. This position offers high visibility and the opportunity to work closely with cross functional partners, including Treasury, Accounting, Financial Planning & Analysis, Corporate Development, and Executive Leadership. You will report to the Senior Managing Counsel, Corporate. This is a hybrid role (3 days in office per week). The ideal candidate is a corporate attorney with strong deal experience, particularly finance experience, a desire to learn and grow, excellent judgment, and the ability to manage complex legal matters in a fast-paced environment. Key Responsibilities Provide legal counsel on compliance and reporting obligations arising from EA's debt instruments. Partner with finance on covenant compliance, reporting triggers, and ongoing obligations under existing and future debt facilities. Draft, review, and negotiate documentation, including credit agreements, security agreements, guarantees, amendments, waivers, and consents. Partner with Finance with respect to ongoing refinancing efforts, including effective management of outside counsel. Lead M&A integration efforts as they relate to securitization and other debt financing matters. Provide targeted legal support for strategic initiatives, including mergers, acquisitions, divestitures, strategic investments, and similar transactions. Assist with governance matters. Qualifications J.D. from an accredited law school; admitted to practice in at least one U.S. jurisdiction. 5+ years of corporate experience in debt financing, securities, M&A and strategic initiatives. Strong drafting, negotiation, and analytical skills. Ability to work independently and collaboratively across teams. Ability to effectively manage competing priorities. Excellent communication and project management skills. Experience managing external counsel and cross-jurisdictional legal issues. Pay Transparency - North America The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). COMPENSATION AND BENEFITS Pay ranges * Washington (depending on location e.g. Seattle vs. Spokane) $171,200 - $228,000 USD In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr
    $171.2k-228k yearly 4d ago
  • Design Director- Battlefield

    Electronic Arts 4.8company rating

    Redwood City, CA job

    Role ID: 212057 Worker Type: Regular Employee Studio/Department: Marketing Work Model: Hybrid Description & Requirements Electronic Arts creates next‑level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Reporting to the Creative Director of Design, you will be responsible for the strategic and hands‑on development of visual brand identities, design systems, and digital/print channel executions in support of the Battlefield franchise. Responsibilities Develop in collaboration with the Creative Director and Strategy Director memorable and comprehensive brand visual identity systems and key art that extends the visual world across all player touchpoints: in‑game, live services, partnerships and beyond. Oversee and participate in execution of live services content across owned and paid channels including web, retail, social, digital media, and events. Lead and direct external agencies, keeping large‑scale projects on track. Present work and build alignment around strategy, design direction and execution with stakeholders. Interpret creative feedback and data into an iterative design process. Create and maintain brand toolkits, brief partner teams on these guidelines, and ensure consistency and quality benchmarks are met in execution. Qualifications 7+ years of design experience. Experience in creating for global brands in digital, print and environmental channels with a track record of delivering robust brand design systems. Deep knowledge and hands‑on skills on all aspects of brand identity, including typography, iconography, illustration, photography, visual language and messaging. Ability to develop ideas from concept to execution utilizing your vast knowledge of strategic branding, retail environments, paid and owned marketing channels. You can provide clear direction to the team and sell through concepts and executions both visually and verbally to stakeholders. Passion for design and games. Compensation and Benefits The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g., education, qualifications, certifications, experience, skills, geographic location, or business needs). In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full‑time employees. Certain roles may also be eligible for bonus and equity. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr
    $140k-204k yearly est. 1d ago
  • SVP, Publishing - EA Entertainment

    Electronic Arts 4.8company rating

    Redwood City, CA job

    Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. EA Entertainment is home to some of the world's most celebrated storytelling, action, and immersive entertainment franchises. As the Senior Vice President of EA Entertainment Publishing, reporting to the Chief Publishing Officer, you will set the vision and operating model for how these franchises come to market, grow, and evolve across their lifecycles. This role blends creative excellence, commercial rigor, and enterprise systems thinking. You will architect the publishing framework for EA Entertainment - unifying global strategy, brand and franchise marketing, commercial operations, insights, and player engagement under a cohesive publishing system that drives scale, agility, and long-term franchise health. Partnering deeply with studio leadership, central teams, and regional markets, you will build and evolve the capabilities, tools, and operating structures that fuel growth across platforms, business models, and audiences. You will ensure EA Entertainment's publishing engine not only delivers world‑class go‑to‑market execution today, but also anticipates and designs for the future of player behavior, live services, and entertainment experiences. This is a rare opportunity to define how EA Entertainment inspires players, unlocks commercial performance, and shapes the future of play. What You'll Do Strategic Leadership & Franchise Growth Lead the end‑to‑end global publishing strategy for EA Entertainment across marketing, commercial operations, communications, franchise management, and integrated planning. Develop long‑range portfolio strategies across products, platforms, and experiences - connecting content, business models, and player ecosystems. Identify emerging trends in players, technology, platforms, and markets; translate insight into actionable growth strategies and scalable publishing systems. Serve as the senior publishing partner to EAE studio leadership, aligning creative ambition, franchise narrative, and commercial outcomes. Champion the evolution of EAE's publishing system - integrating creative, commercial, operational, and intelligence capabilities to drive cohesive execution across franchises and regions. Consumer & Commercial Growth Lead development of player growth, engagement, and retention strategies built on unified data and insights platforms. Use data‑driven intelligence to optimize audience acquisition, ongoing engagement, monetization, and portfolio performance across the player lifecycle. Drive revenue growth, profit optimization, and market expansion by aligning demand levers, pricing, live service strategy, and global go‑to‑market planning. Partner with commercial, finance, and forecasting teams to establish enterprise‑aligned business planning and performance management practices. Marketing Strategy, Franchise Storytelling & Execution Oversee global brand positioning and breakthrough creative strategies that bring EA Entertainment franchises to life across channels, communities, and geographies. Architect scalable marketing frameworks and campaign systems that empower franchise teams while unifying enterprise capabilities and shared insights. Guide creative storytelling that connects deeply with global audiences, ensuring brand clarity, narrative cohesion, and cultural relevance. Strengthen operational excellence by integrating data, automation, and AI‑driven personalization into go‑to‑market and live service execution. Build scalable, cross‑functional systems, teams, and processes that unify central and regional functions into a connected publishing operating model. Lead transformation initiatives that simplify structures, accelerate decision‑making, and create clarity across creative, commercial, and operational workflows. Partner across Platform, Studio, and Central functions to embed enterprise capabilities - ensuring consistency, coordination, and maximum impact across the portfolio. Lead and inspire a large global publishing organization spanning creative, commercial, and operational disciplines. Build high‑performing, collaborative leaders who model accountability, innovation, and inclusion. Guide teams through organizational evolution, cultivating cultures that embrace change, experimentation, and continuous capability building. Foster an environment that balances creative excellence, commercial clarity, and operational rigor. What We're Looking For 15+ years of senior publishing, commercial, product, or marketing leadership across gaming, entertainment, or consumer technology. Proven success driving global franchise growth and managing large, complex IP or live service ecosystems. Experience leading organizational transformation, systems integration, and operational evolution at scale. Deep expertise in audience segmentation, platform ecosystems, data/insights systems, AI, and automation, and how they shape modern marketing and player engagement. Demonstrated ability to connect creative vision to measurable business outcomes with clarity and precision. Experience leading and empowering large global teams across creative, commercial, and technical domains. Strong influencing skills and executive presence within highly matrixed organizations. Track record delivering global go‑to‑market strategy, franchise lifecycle management, and live service growth. Who You Are Visionary Operator: You anticipate future player, market, and ecosystem trends - designing for long‑term value while delivering near‑term results. Enterprise Integrator: You unify complex systems, teams, and capabilities into a clear, cohesive publishing model. Player‑Centric Strategist: You understand player motivations and build journeys, stories, and experiences that foster loyalty and fandom. Strategic Storyteller: You bring clarity and narrative to complexity - inspiring teams around shared goals and creative ambition. Data‑Driven Leader: You translate insights into action, guiding decisions across franchises with performance metrics and intelligence platforms. System Builder: You architect scalable capabilities that improve consistency, speed, and impact across global franchises. Transformational Culture Builder: You elevate talent, simplify structures, and lead with inclusion, accountability, and creativity. Innovator: You embrace emerging technology and cultivate an environment where experimentation and excellence thrive. Why Join EA At Electronic Arts, we're redefining what entertainment can be - blending cutting‑edge technology, iconic franchises, and bold creative thinking. As the SVP of EA Entertainment Publishing, your leadership will shape how we inspire players, grow global franchises, and build the future of interactive entertainment. EA Entertainment is entering a transformative era - and this role is central to unlocking its full potential. At Electronic Arts, we're redefining interactive entertainment for the next generation. You'll join a company where creativity meets purpose, where players are at the heart of every decision, and where leaders empower teams to shape the future of play. We have an incredible opportunity to shape the future of interactive entertainment and the video game industry at large. US COMPENSATION AND BENEFITS The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location. EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs. BASE SALARY RANGES California (depending on location e.g., Los Angeles vs. San Francisco): $345,000 to $400,000 USD Annually Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full‑time employees. Certain roles may also be eligible for bonus and equity. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr
    $80k-124k yearly est. 2d ago
  • Senior Corporate Counsel - Finance, M&A & Strategic Deals

    Electronic Arts 4.8company rating

    Redwood City, CA job

    A leading entertainment company is seeking a Sr. Counsel, Corporate, to provide legal support for corporate affairs including M&A and financing. The role, based in Redwood City, is hybrid with three in-office days per week. The ideal candidate will have over 5 years of relevant experience, strong drafting and negotiation skills, and an ability to manage complex legal issues effectively. Attractive compensation and benefits are offered, including extended health coverage and paid time off. #J-18808-Ljbffr
    $173k-246k yearly est. 4d ago
  • Manager, Sales Engineering Sunnyvale, CA , USA

    Egain Corporation 4.3company rating

    Egain Corporation job in Sunnyvale, CA

    Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don't take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Responsibilities Lead and mentor a Sales Engineering team. For strategic opportunities, discover client requirements to propose tailored propositions. Work with newly developed eGain products to create demo story boards and scripts. Guide and review RFX responses. Experience 5 to 10 years of experience as a sales engineer in enterprise SaaS. Should have managed a team of 4 to 7 sales engineers for at least two years. Proficient in AI, cloud-based solutions, APIs, and integration methodologies. Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to **************** with the position title “Manager, Sales Engineering” in the email subject. This position may involve working on a government contract, requiring US citizenship or a Green Card held for 3 or more years. #J-18808-Ljbffr
    $126k-164k yearly est. 2d ago
  • Principal, Operations Lead

    Workday 4.8company rating

    Pleasanton, CA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Business Technology (BT) in Workday continues its mission to deliver unparalleled value to our business partners and customers. The team of portfolio leads work with stakeholders within BT and outside to define, align on, and implement the strategic programs and operations. The team is also responsible for standardizing program methodologies, tools, and operations/metrics across the BT organization to provide a unified experience to business stakeholders and customers. About the Role This role owns day-to-day operational excellence (e.g., budget and HC management, SLA reporting, vendor management and performance), and connects this with organizational strategy, setting BT-function level OKRs and driving engagement within BT function (all staffs, leadership team meetings). Coordinates with executive stakeholders to align departmental activities with overarching business goals and foster a culture of continuous improvement. Key responsibilities and accountability: Operational excellence: Monitor and drive day-to-day operational excellence across BT function, including budget and headcount, performance metrics and vendor performance and management. Owns the operationalization of performance improvement initiatives and targets. Portfolio management: Manages the run/scale portfolio and budget of the BT function, including planning, monthly monitoring and optimization. Team strategy: Establishes, monitors and provides oversight to defining BT function-specific OKRs, ensuring alignment with enterprise- and BT-level strategic goals and vision. Coordinates with executive stakeholders to ensure departmental goals are directly aligned with broader organizational strategies and connects with QPCI and promotion and award cycles. Communications and engagement: Owns and coordinates high-stakes cross-functional communication and engagement activities. Leads, coordinates and plans key organizational meetings such as all staffs and leadership meetings. Drives engagement within BT function. Partners with central change management team on comprehensive change, communication and training plans in support of critical organizational updates. Vendor management: Drive accountability with vendors by owning the end-to-end vendor relationship management, acting as the primary liaison for strategic partners. Negotiate and manage SLAs and planning periodic (quarterly or bi-annual) engagement reviews. Support teams with onboarding and offboarding at scale. Ensure new vendors are integrated quickly and compliantly, and departing vendors are securely transitioned out. About You This role provides oversight and recommendations to decision makers in the following areas: Budget Management: Monitors and advises on the portfolio's budget and mitigates financial risks Portfolio Management: Oversees the function's run/scale portfolio, ensuring that items are received, tracked, and reported in adherence with BT portfolio standards Annual Planning: Understands, influences and optimizes BT function's run/scale portfolio. Operational Excellence: Defines and manages the operational cadence. OKR Coach: Facilitates BT function OKR sessions, coaches teams on best practices, and ensures alignment of BT function OKRs with BT's strategic goals. Performance Accountability: Decides on and enforces vendor performance KPIs and takes necessary actions to hold vendors accountable. Basic Qualifications 10+ years of experience in strategic operations, program management, vendor management, or a high-impact role supporting executive leadership. 5+ years of experience in driving and owning the annual operating rhythm and budget, executive communications, and cross-organizational change management. Other Qualifications Ideal background is Chief of Staff or Business Operations function at a large enterprise company/firm. Operational Excellence & Cost Control: Demonstrated success in identifying bottlenecks, streamlining complex business processes, and improving organizational efficiency to achieve cost savings. Financial & Budget Management: Direct experience with owning and controlling departmental or organizational budgets ($XX+ million), including forecasting, variance analysis, and resource allocation. Vendor and Contract Management: Proven ability to manage the full lifecycle of major vendor relationships, including supporting contract negotiation, service level agreement (SLA) enforcement, performance review, and ensuring vendor alignment with strategic organizational goals. Data-Driven Decision Making: Proven ability to define key performance indicators (KPIs), conduct root cause analysis, and use data to inform executive-level recommendations. Proven track record of influencing and motivating cross-functional teams and senior leaders without direct reporting lines. Executive presence and high level of discretion. Absolute integrity and the capacity to handle highly sensitive, confidential, and proprietary information. Emotional intelligence and self-awareness and the ability to accurately gauge the mood and motivations of the organization. Strength in facilitating workshops, seeking input, and storytelling. Knowledge of Agile frameworks such as Scrum, Kanban and Lean, and experience implementing Agile practices and methodologies across multiple teams and departments is a plus. Agile certification such as Professional Scrum Master (PSM), Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) certification is a plus. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $166,100 USD - $249,100 USD Additional US Location(s) Base Pay Range: $140,200 USD - $249,100 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $140.2k-249.1k yearly Auto-Apply 22d ago
  • Regional Sales Director - Large Enterprise, Customer Base

    Workday, Inc. 4.8company rating

    Pleasanton, CA job

    Regional Sales Director - Large Enterprise, Customer Base page is loaded## Regional Sales Director - Large Enterprise, Customer Baseremote type: Flexlocations: USA, CA, San Francisco: USA, MN, Minneapolistime type: Full Timeposted on: Posted Todaytime left to apply: End Date: December 31, 2025 (30+ days left to apply)job requisition id: JR-0101652**Your work days are brighter here.**We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.**About the Team**Workmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance. This team is no different. Everything we do inspires a brighter work day for all. The Enterprise Management Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. We are looking for an exceptional leader with a stellar sales record that will capitalize on strategic accounts, be a self-starter and love working in a dynamic environment with an amazing team of people. We are looking for an exceptional leader with a stellar sales record that will capitalize on strategic accounts, be a self-starter and love working in a dynamic environment with an amazing team of people.**About the Role**As a Regional Sales Director, you will use your extensive sales and leadership experience to lead, coach and mentor a team of Senior Account Executives selling Workday's Solutions. You will lead a team of passionate, enthusiastic and motivated people who want to be part of one of the most innovative and disruptive cloud companies on the planet. In this role, you will:* Be a key leader focused on driving new business for Workday* Lead a team focused on driving complex sales cycles through orchestrating internal teams of pre-sales, value management, bid management, inside sales, marketing and sales support* Use your experience to lead, coach and mentor a field sales team for your assigned territory* Employ effective selling strategies to successfully position Workday as a viable cloud partner of choice to alternative to legacy ERP solutions.**About You****Basic Qualifications*** 2+ years of field sales management experience as a SaS company, ideally focused on new business acquisition, with additional ~10+ years as a field sales representative* Experience selling cloud/ SaaS/ ERP solutions* Experience in cultivating relationships with partners and alliances* Experience managing complex sales cycles from start to finish with a track record of successful revenue/quota attainment* Experience as a leader in a team selling environment**Other Qualifications*** Understanding of the strategic competitive landscape by staying up to date with trends and customer needs so you can effectively position Workday solutions within accounts* Proven experience of pulling together different business units to maximize on sales* Experience maintaining accurate forecasting data and business modeling for senior leadership* Self-starter attitude with the ability to work in a dynamic environment**Workday Pay Transparency Statement**The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please .Primary Location: USA.CA.PleasantonPrimary Location Base Pay Range: $168,000 USD - $252,000 USDAdditional US Location(s) Base Pay Range: $168,000 USD - $252,000 USD**Our Approach to Flexible Work**With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply **spend at least half (50%) of our time each quarter in the office or in the field** with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the , and , by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need #J-18808-Ljbffr
    $168k-252k yearly 4d ago
  • Director, SRE & Reliability for AI Knowledge Platform

    Egain Corporation 4.3company rating

    Egain Corporation job in Sunnyvale, CA

    A leading AI knowledge management solutions provider in Sunnyvale is looking for a Director of Site Reliability Engineering. The ideal candidate will lead a team ensuring the reliability, performance, and resilience of the AI platform. This role involves establishing observability, managing incidents, and achieving SLOs for enterprise SaaS systems. Excellent leadership skills and over 10 years of experience in software operations, including SRE leadership, are essential. A competitive compensation package includes a base salary of $250,000 per year and stock options. #J-18808-Ljbffr
    $250k yearly 4d ago
  • People Experience Intern, Future Leader Program (Master's Level)

    Electronic Arts Inc. 4.8company rating

    Redwood City, CA job

    Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. People Experience Internship & Graduate Rotational Program (27-Month Track) Location: EA Redwood City, CA Internship Duration: 12 weeks Potential Post-Internship Opportunity: Full-Time | 27-Month Graduate Rotational Program About Electronic Arts At Electronic Arts (EA), we don't just create games-we craft experiences. Behind every great game is a team of talented, passionate people, and our People Experience (PE) team plays a vital role in empowering them to thrive. We're excited to offer a People Experience Internship designed as a launchpad into our 27-month Graduate Rotational Program-a unique opportunity to gain real-world experience, solve meaningful challenges, and grow into a future HR leader. What You'll Do During the Internship As a PE Intern, you'll work side-by-side with industry professionals and gain firsthand exposure to our people strategy. You'll have the opportunity to: * Join a cross-functional team to tackle a real business challenge and present your ideas to senior leadership * Build meaningful connections across EA's global PE organization * Partner with business teams on live projects, honing your project management and problem-solving skills * Use workforce data to uncover trends and drive decisions around engagement, equity, and retention * Where possible contribute to one or more of our ongoing PE programs, such as goal planning, performance management, talent planning, or compensation cycles Post-Internship: Graduate Rotational Program Overview If selected to continue, you'll transition into a 27-month full-time rotational program designed to give you broad exposure and deep expertise across People Experience. You'll complete three core rotations: 1. People Experience Partnership Work directly with a business unit to deliver key people programs and support their talent needs. You'll deepen your understanding of how our business operates and strengthen your coaching, consulting, and relationship-building skills. 2-3. Centers of Excellence (Two Rotations) You'll rotate through two specialized PE teams to build technical expertise and strategic thinking in areas such as: * Employee Relations - Conflict resolution, performance coaching, and positive employee experiences * Talent Acquisition - Recruitment strategy, interviewing, onboarding, and talent pipeline planning * Total Rewards - Compensation philosophy, annual focal processes, bonus strategy, and global pay architecture * Talent & Analytics - Organizational effectiveness, change management, and data-driven insights * People & Policy - Labor relations, employee investigations, risk management, and EVP alignment * Inclusion - Collaborate on enterprise-wide inclusion efforts, ERG partnerships, and systemic equity reviews What You'll Gain By the end of the program, you'll have developed: * A well-rounded understanding of the People Experience function across multiple disciplines * Familiarity with our Talent Strategy and enterprise-wide people priorities * Strong business acumen and the ability to influence across teams and levels * Confidence in delivering clear, compelling communication across various audiences * A powerful internal network across EA's global PE community Shared Experiences for All Participants No matter your rotation path, you'll: * Partner with business leaders across the company * Participate in at least one cyclical PE program (e.g., Performance Review, Talent Planning) * Learn to navigate a global, fast-paced environment * Develop skills in influencing without authority, operating in ambiguity, and leading with empathy * Gain hands-on experience with PE systems, tools, and technologies * Contribute to cross-functional projects and present your work to senior leadership Who You Are * Currently pursuing a Master's degree in Human Resources, Business, Organizational Psychology, or a related field * Passionate about creating meaningful, people-first workplace experiences * Adaptable, curious, and energized by challenge and change * A strong communicator with an analytical mindset and a bias for action * Eager to build a career in People Experience and make an impact from day one Ready to Build What's Next? This isn't just an internship-it's the start of a long-term career. If you're ready to shape the future of work at the intersection of creativity, people, and business, we'd love to meet you Pay Transparency - North America COMPENSATION AND BENEFITS The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location. EA has listed the hourly pay ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, degree type (e.g. Bachelor's, Master's, PhD), what stage you are in your degree journey (i.e. freshman, sophomore, etc.), qualifications, certifications, experience, skills, geographic location, and business or organizational needs. PAY RANGES * California (depending on location e.g. Los Angeles vs. San Francisco) *$28 - $46 USD Pay is just one part of the overall compensation at EA. The hourly pay is just one part of the overall compensation at EA. We also offer a package of benefits including 80 hours per year of sick time (prorated based on scheduled hours per week if less than full-time), 16 paid company holidays per year, medical insurance, and 401(k). Interns in California are also eligible for Voluntary Disability Insurance. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
    $49k-76k yearly est. 18d ago
  • Director, Ecosystem Engineering Sunnyvale, CA , USA

    Egain Corporation 4.3company rating

    Egain Corporation job in Sunnyvale, CA

    eGain is the leader in AI knowledge management solutions for enterprises. As organizations recognize the critical value of trusted knowledge and content feeding AI systems, eGain provides the single source of truth-explainable, reliable, and maintainable-that serves as the repository for all enterprise know-how including SOPs, policy documents, troubleshooting guides, and product information. This foundation enables scalable and effective AI automation of business operations, with customer service as the primary point of ROI. Our solutions power leading companies including JP Morgan, Liberty Mutual, Florida Blue, and Bosch. The Opportunity Join us in reimagining knowledge management as mission-critical infrastructure for the AI-powered enterprise. We're seeking talented, hungry, and bold leaders to shape the future of how enterprises leverage AI and knowledge at scale. Position Overview As Director of Ecosystem Engineering, you will lead the strategy and execution for connecting eGain's knowledge platform with the broader enterprise technology landscape. You'll be responsible for both “northbound” integrations (how other systems consume eGain's knowledge and AI capabilities) and “southbound” integrations (how eGain ingests content and data from diverse enterprise sources). This role is critical to making eGain the central nervous system for enterprise knowledge. Key Responsibilities Own the vision and technical strategy for eGain's ecosystem connectivity, including APIs, integrations, and data pipelines Lead engineering teams building integrations with CRM systems (Salesforce, ServiceNow), contact centers, content management systems, data warehouses, and AI platforms Design and evolve eGain's API strategy, ensuring our platform offers world-class developer experience and integration capabilities Drive the development of connectors, SDKs, and integration frameworks that enable rapid ecosystem expansion Establish partnerships with engineering teams at key technology partners to build deep, strategic integrations Champion data ingestion architecture that can handle diverse content sources while maintaining quality and governance Build mechanisms for real-time and batch data synchronization across the enterprise technology stack Ensure integration security, data privacy, and compliance across all connectivity points Create exceptional developer documentation, tools, and support for internal and external integration developers What We're Looking For 10+ years of software engineering experience with 5+ years in leadership roles focused on integrations, APIs, or platform ecosystems Deep expertise in integration patterns, API design (REST, GraphQL, webhooks), and enterprise integration platforms Strong understanding of enterprise software ecosystems including CRM, contact center, content management, and data platforms Experience with data integration technologies including ETL/ELT, message queues, and streaming platforms (Kafka, etc.) Proven track record building developer-friendly APIs and integration experiences Technical depth in authentication, authorization, and secure data exchange protocols Excellent partnership skills and ability to work with external technology vendors and partners Strong architectural thinking about how systems should connect and share data Passion for creating seamless integration experiences that “just work” Bold vision for ecosystem strategy combined with pragmatic execution Why eGain Define how AI knowledge management integrates into the enterprise technology ecosystem Build the connective tissue that makes eGain indispensable to our customers Work with leading enterprise platforms and technology partners Solve complex integration challenges at scale Competitive compensation and benefits Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to **************** with the position title “Director, Ecosystem Engineering” in the email subject. Compensation Base salary is $250,000 per year. Stock options. Please note that the compensation package can vary based on the candidate's qualifications and experience level. #J-18808-Ljbffr
    $250k yearly 4d ago
  • Director, AI Ecosystem & Integrations

    Egain Corporation 4.3company rating

    Egain Corporation job in Sunnyvale, CA

    A tech solutions provider based in Sunnyvale, California, is seeking a Director of Ecosystem Engineering to lead the strategy and execution of their knowledge platform's integrations. This role involves overseeing API and integration strategy, managing engineering teams, and ensuring connectivity across enterprise systems. Candidates should have a minimum of 10 years in software engineering, with 5 years in leadership focused on integrations and APIs. Competitive pay and stock options are part of the compensation package. #J-18808-Ljbffr
    $150k-207k yearly est. 4d ago
  • Sales Development Representative

    Workday 4.8company rating

    San Francisco, CA job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Join the Workday Sales Development team and play a key role in transforming how businesses worldwide manage their operations. We're on the lookout for individuals with a passion for strategic prospecting, who possess a curiosity about creative thinking, and are motivated to advance Workday's mission. As an integral part of our team, you'll dive into the task of connecting with decision-makers via phone and email, forging meaningful relationships with potential clients. Your efforts will be instrumental in introducing Workday's innovative solutions to businesses, offering them new avenues for operational efficiency and growth. At Workday, you're not just another employee-you're part of a vibrant community built on excellence, teamwork, and forward thinking. Surrounded by industry experts and innovators, you'll have opportunities to expand your skill set and drive your career forward in an environment that prioritizes personal and professional growth. About the Role The role of a Sales Development Representative at Workday is to deploy various prospecting approaches across target accounts, with the goal of partnering with the Account Executive to build quality opportunities for Workday field sales. The key role of a Sales Development Representative is to contact potential customers and share the Workday value messaging while also discovering the needs of the prospect and their organization. Through a combination of email, phone calls, marketing qualified leads, social selling, and even face-to-face events, our sales development team generates a quality pipeline by identifying qualified potential buyers and helping champion the relationship between the account and the Workday team. About You Basic Qualifications Bachelor's Degree and a minimum of one (1) year of professional or industry-specific experience, which can include full-time employment, part-time roles, or internships OR Two (2) or more years of equivalent, work experience where a degree is not present Shown industry experience preferred in prospecting, inside sales, business development, high technology exposure, marketing, direct sales, or IT consulting Other Qualifications Highly motivated, tenacious, self-starter Ability to hold a resourceful and significant, executive-level conversations Detail oriented and strong organizational skills Knowledge of Salesforce.com, Clari Groove, ZoomInfo *If you are a new university graduate with a degree completion between December 2024 - June 2026, take a look at our Early Career Associate opportunities! Check back periodically, as postings are available on an ongoing basis. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.San FranciscoPrimary Location Base Pay Range: $49,700 USD - $74,600 USDAdditional US Location(s) Base Pay Range: $42,000 USD - $74,600 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $42k-74.6k yearly Auto-Apply 33d ago
  • Senior Analyst, Legal Solutions & Technology

    Electronic Arts Inc. 4.8company rating

    Redwood City, CA job

    Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Senior Analyst, Legal Solutions & Technology Electronic Arts Redwood City, Los Angeles Del Rey, Kirkland, Austin, Orlando, Vancouver As the Senior Legal Solutions & Technology Analyst, you will manage legal-focused projects, applications, and processes. You will interact with key legal and business partners and collaborate with other LST team members to identify business opportunities and then design, implement, and support solutions to improve the day-to-day productivity of the legal and business teams. You see problems as opportunities and are solutions-oriented with focus on the end-user and business needs while navigating complex and ambiguous scenarios. The Senior Analyst will also serve as a subject matter expert on legal technology and will be responsible for end-user training and play a key role in change management. You will report to the Senior Manager, Legal Solutions & Technology, and you will be expected work a hybrid schedule with 3 days in office in an North American EA office. Your Responsibilities Include: Legal Technology & Project Management ● Gather, validate, prioritize, and interpret requirements to produce technical designs. ● Configure, implement, and maintain technical and functional solutions, including documentation. ● Create and manage project schedules to meet deliverables, identify risks, and provide status updates to stakeholders. ● Develop test cases/scenarios and manage system and user acceptance tests. ● Identify opportunities to improve processes and increase efficiencies. ● Serve as an administrator and power user for relevant platforms. ● Create and produce operational metrics and reporting. End-User Enablement ● Support end users and troubleshoot issues as part of a COE team. ● Collaborate with the extended and external support teams to ensure issue resolution and ticket management. ● Ensure solution controls are followed and support audit requests as needed. ● Create and maintain SOPs for supported functions. End-User Training & Change Management ● Create and update user guides and training materials. ● Develop and deliver training sessions to drive user adoption. Qualifications & Achievements: ● You have 5+ years prior relevant experience ● You're experienced implementing technical solutions in no-code environments ● You've participated in global projects such as CLMS in a legal department ● You have experience identifying, documenting, and prioritizing requirements ● Experience working with business clients, technical, and cross-functional teams ● Experience training end-users ● Ability to translate business needs into technical solutions ● Is intellectually curious and embraces technology to enable and automate business processes Pay Transparency - North America COMPENSATION AND BENEFITS The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). PAY RANGES * British Columbia (depending on location e.g. Vancouver vs. Victoria) *$75,900 - $105,600 CAD * California (depending on location e.g. Los Angeles vs. San Francisco) *$83,100 - $127,500 USD * Washington (depending on location e.g. Seattle vs. Spokane) *$79,500 - $103,100 USD In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
    $83.1k-127.5k yearly 8d ago
  • Brand Design Intern

    Electronic Arts Inc. 4.8company rating

    Redwood City, CA job

    Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Electronic Arts is looking for Bachelors students to join our world-class internship experience. For more information about our Emerging Talent Program, visit *********************************************************** EA's Marcom Design Team's mission is to ignite the imaginations of players through world-class design strategy and craftsmanship. We are a multidisciplinary creative team responsible for branding and visual identity, graphic design, digital media design, and motion graphics. Reporting to the Design Lead, the Brand Design intern will develop visual brand identities, design systems, and channel executions in support of our EA SPORTS portfolio. Our ideal candidate is a senior-level undergraduate student who is majoring in graphic design. You should have a passion and understanding of current and emerging design trends and visual culture, understand typography design, color, trends, and be proficient in design / ideation. Primary Responsibilities: * You will use your skills to contribute to and or create brand across EA SPORTS. * You will be working with multiple teams of designers, and brand partners to deliver creative in line with the EA SPORTS brand guidelines. * This opportunity will require strong collaborative skills to meet deadlines, while talking your partners through the thinking behind your work Skills and experience: * Possess solid communication skills. * Hands-on design, typography, and layout skills. * Be creative and bring a fresh perspective while working within the brand and project parameters. * Detail oriented. * Self-motivated and able to work independently, with excellent time management skills and a strong work ethic. * Skills in Adobe Creative Suite including Photoshop, Illustrator, and Google slides. * Passion for design and sports! You must be available for a full-time paid internship out of EA Redwood Shores in the SF Bay Area in the summer of 2026. At this time, we are considering Bachelors students who will be enrolled in an accredited degree program in the summer of 2026, slated to graduate no earlier than December 2026. Applicants must be legally authorized to work in the US on a full-time basis during the 12-week internship. Visa sponsorship is not available for this position. Please ensure that your graduation date is visible on your resume. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Pay Transparency - North America COMPENSATION AND BENEFITS The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location. EA has listed the hourly pay ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, degree type (e.g. Bachelor's, Master's, PhD), what stage you are in your degree journey (i.e. freshman, sophomore, etc.), qualifications, certifications, experience, skills, geographic location, and business or organizational needs. PAY RANGES * California (depending on location e.g. Los Angeles vs. San Francisco) *$19 - $29 USD Pay is just one part of the overall compensation at EA. The hourly pay is just one part of the overall compensation at EA. We also offer a package of benefits including 80 hours per year of sick time (prorated based on scheduled hours per week if less than full-time), 16 paid company holidays per year, medical insurance, and 401(k). Interns in California are also eligible for Voluntary Disability Insurance. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
    $70k-96k yearly est. 18d ago
  • Director of Product Marketing - AI-Powered Enterprise SaaS

    Egain Corporation 4.3company rating

    Egain Corporation job in Sunnyvale, CA

    A leading Knowledge Management company in California is seeking a Director of Product Marketing to drive market expansion and position AI-powered solutions. The ideal candidate will have 7-10 years of experience in software product marketing, ideally in an enterprise SaaS environment. Responsibilities include developing marketing strategies, creating compelling content, and launching products effectively. Competitive salary of $240,000 per year plus stock options offered. #J-18808-Ljbffr
    $240k yearly 5d ago

Learn more about eGain jobs

Jobs from similar companies

Jobs from similar companies you might want to view.

Most common locations at eGain

Zippia gives an in-depth look into the details of eGain, including salaries, political affiliations, employee data, and more, in order to inform job seekers about eGain. The employee data is based on information from people who have self-reported their past or current employments at eGain. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by eGain. The data presented on this page does not represent the view of eGain and its employees or that of Zippia.

eGain may also be known as or be related to EGAIN CORP, Egain Corporation, eGain and eGain Corporation.