Generic Logo

Working At EGS Customer Care

Zippia Score 4.2

EGS Customer Care overview

EGS Customer Care, Inc. provides customer care outsourcing solutions and business process outsourcing (BPO) services worldwide. The company offers its services and solutions through various communication channels, including Internet, on-line chat, email, fax, mail correspondence, and automated response generated through technology. It supports clients in heathcare, telecommunications, technology, financial, travel and hospitality, media and publishing and business logistics markets. The company provides customer service support, technical support, targeted inbound customer acquisition, product sales, ongoing account maintenance, billing issue resolution, identifying and remediating product issues, warranty and exchange processes, product set-up services, pre-paid account inquiries, and customer retention activities for communications industry. It also offers services for account management, subscriber acquisition, verification and retention, and billing and payment support in publishing industry; reservation booking, cancellations, billing, and account management, as well as complaint resolution for travel and entertainment industry; and assists customers with card activation, credit inquiries, billing issue resolution, account maintenance, balance increases and transfers, and balance inquiries for financial services industry. As of July 3, 2011, the company operated 17 customer care centers, including 8 domestic and 2 domestic client-owned facilities in the United States; 5 international centers located in the Philippines; 1 international center in the Dominican Republic; and 1 international center in Uruguay. The company was formerly known as APAC Customer Services, Inc. EGS Customer Care, Inc. was founded in 1973 and is headquartered in Bannockburn, Illinois.
EGS Customer Care is a well-established company. It was founded way back in 1973. This time-proven company loves to hire graduates from Pima Community College, with 13.3% of its employees having attended Pima Community College. Want to explore some other great places to work in the United States? You can check out our full list of Best Companies to Work For in the United States.
EGS Customer Care is an industry leader with 13,400 employees that is headquartered in the United States.


Commercial Services and Supplies





Founded in






Organization Type


Is This Your Company?

The team at EGS Customer Care

What do people say about EGS Customer Care

Work at EGS Customer Care? Share your experience anonymously.

What do you like about working for EGS Customer Care?

EGS Customer Care careers

On average, employees at EGS Customer Care stay with the company for 2.1 years. Employees most commonly join EGS Customer Care after leaving Walmart.

Average Length of Employment

EGS Customer Care

2.1 years
USA800 Inc.1.0 years
Top Employers Before EGS Customer Care
Walmart17.5 %
Show More

Do you Work At EGS Customer Care?

Help us make this company more transparent.


EGS Customer Care Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.



Founded in


Organization type


How Would You Rate The Company Culture Of EGS Customer Care?

Have you worked at EGS Customer Care? Help other job seekers by rating EGS Customer Care.

EGS Customer Care Competitors

Mrs Fields' CompaniesDiversified Financial Services

Avg: $117,003

ONE TOUCH POINTCommercial Services and Supplies

Avg: $66,689

Texas InsuranceDiversified Financial Services

Avg: $58,519

Speedy CashConsumer Finance

Avg: $58,499

Wireless CommunicationsWholesale Trade

Avg: $57,380

Frequently Asked Questions about EGS Customer Care

When was EGS Customer Care founded?

EGS Customer Care was founded in 1973.

How many Employees does EGS Customer Care have?

EGS Customer Care has 13,400 employees.

What industry is EGS Customer Care in?

EGS Customer Care is in the commercial services and supplies industry.

Who are EGS Customer Care's competitors?

EGS Customer Care competitors include Expert Global Solutions Inc., ONE TOUCH POINT, RYLA TELESERVICES, USA800 Inc., Speedy Cash, Interactive Response Technologies Inc., TELESPECTRUM WORLDWIDE, CaLLogix, Sitel Operating Corporation, Wireless Communications Inc., Center Partners, Inc., BOB Inc., iQor Holdings Inc., Texas Insurance, Mrs Fields' Companies Inc., Petro-Com Corp, The Connection, tcim, TPUSA Inc., Acceptance Insurance.

What is EGS Customer Care's website?

You can find the EGS Customer Care website at

Are you an executive, HR leader, or brand manager at EGS Customer Care?

Claiming and updating your company profile on Zippia is free and easy.

You can find out what it is like to work at EGS Customer Care, also known as EGS CUSTOMER CARE INC, EGS Customer Care Inc and EGS Customer Care, Inc..

Zippia gives an in-depth look into the details of EGS Customer Care, including salaries, political affiliations, employee data, and more, in order to inform job seekers about EGS Customer Care. The employee data is based on information from people who have self-reported their past or current employments at EGS Customer Care. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of EGS Customer Care and its employees or that of Zippia.