REQUIRED -
As part of the application process, watch the following video link before applying: Customer Care Associate
About Us
El Dorado Furniture was established in South Florida in 1967, El Dorado Furniture has grown to become the largest Hispanic-owned furniture retail enterprise in the United States. With services offered all over the world, the family owned company is ranked among the top 50 furniture retailers in the country. There are currently 14 El Dorado Furniture Showrooms and 3 outlet centers in Florida.
Essential Responsibilities
Our Customer Care Associates offer a personalized service in a timely and efficient manner from the initial onset of the customer issue to the solution while having full ownership of the situation.
Welcome customers with a warm and friendly smile
Treat customers courteously and professionally
Work together with other departments to find a solution for the customer
Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues
Accept/Process customer's payments
Cover reception area
Travel to different showrooms may be required
Qualifications
Customer Service Oriented
Quick learner
Positive attitude and highly energetic
Good listener - Excellent phone etiquette
Available to work flexible shifts, including weeknights, weekends and holidays
Ability to communicate in English and Spanish - verbal and written form (in some showrooms)
Able to identify and anticipate customer's needs
Education and/or Experience
High School graduate
Some College preferred
Computer Skills (Excel, Word and Microsoft Office) is a must
Work Environment
Office/Showroom
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal opportunity employer and does not discriminate on the basis of an applicant's or employee's race, color, religion, national origin, sex, age, disability, veteran or marital status, genetic information, citizenship, sexual orientation, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. DFWP. No questions on this Application are intended to secure information to be used for impermissible purposes. El Dorado Furniture is committed to complying with the Americans With Disabilities Act, as amended, and to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with our online application process or who needs to be accommodated due to a disability should contact Human Resources for assistance or request assistance from the location where you are applying. You may contact our Human Resources Recruiter at the following phone number ************ Ext: 55374; dial “O” for the operator.
EOE/DFWP
$21k-27k yearly est. Auto-Apply 60d+ ago
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Customer Service/Cashier - Hialeah Showroom
El Dorado Furniture 4.3
Cashier job at El Dorado Furniture
We are seeking a friendly, detail-oriented Customer Care Associate to deliver Five Star Service to our customers. This role supports reception, cashier operations, and customer service, ensuring every customer receives professional, accurate, and timely assistance.
Key Responsibilities:
Reception & Front Desk
Greet customers with a welcoming, professional attitude.
Answer and route incoming calls using company phone guidelines.
Maintain and monitor the sales “Up List” and customer traffic.
Keep the reception area clean, organized, and guest-ready.
Verify product pickups and assist with returns according to policy.
Cashier
Process payments accurately and follow all cash-handling procedures.
Convert reservations into sales orders and verify all finance documentation.
Identify potential fraud or irregularities and report immediately.
Complete daily logs, register counts, and deposits.
Customer Service
Respond to calls and emails professionally within required timeframes.
Assist customers with delivery confirmations, protection plan follow-ups, exchanges, returns, and service requests.
Document all customer interactions accurately in the system.
Submit and track vendor claims, service requests, and part orders.
Ensure timely follow-up on all open customer service cases.
Qualifications:
Excellent communication and listening skills.
Strong phone etiquette; able to handle upset customers calmly and professionally.
Problem-solving mindset with the ability to prioritize and multitask.
Detail-oriented, organized, and reliable.
Comfortable working independently in a fast-paced retail environment.
Strong computer skills required.
Education & Experience:
High school diploma or GED required.
Previous cashier or customer service experience preferred.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal opportunity employer and does not discriminate on the basis of an applicant's or employee's race, color, religion, national origin, sex, age, disability, veteran or marital status, genetic information, citizenship, sexual orientation, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. DFWP. No questions on this Application are intended to secure information to be used for impermissible purposes. El Dorado Furniture is committed to complying with the Americans With Disabilities Act, as amended, and to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with our online application process or who needs to be accommodated due to a disability should contact Human Resources for assistance or request assistance from the location where you are applying. You may contact our Human Resources Recruiter at the following phone number ************; dial “O” for the operator.
EOE/DFWP
$21k-27k yearly est. 58d ago
Customer Service/Cashier - Hialeah Showroom
El Dorado Furniture Corporation 4.3
Cashier job at El Dorado Furniture
We are seeking a friendly, detail-oriented Customer Care Associate to deliver Five Star Service to our customers. This role supports reception, cashier operations, and customer service, ensuring every customer receives professional, accurate, and timely assistance.
Key Responsibilities:
Reception & Front Desk
* Greet customers with a welcoming, professional attitude.
* Answer and route incoming calls using company phone guidelines.
* Maintain and monitor the sales "Up List" and customer traffic.
* Keep the reception area clean, organized, and guest-ready.
* Verify product pickups and assist with returns according to policy.
Cashier
* Process payments accurately and follow all cash-handling procedures.
* Convert reservations into sales orders and verify all finance documentation.
* Identify potential fraud or irregularities and report immediately.
* Complete daily logs, register counts, and deposits.
Customer Service
* Respond to calls and emails professionally within required timeframes.
* Assist customers with delivery confirmations, protection plan follow-ups, exchanges, returns, and service requests.
* Document all customer interactions accurately in the system.
* Submit and track vendor claims, service requests, and part orders.
* Ensure timely follow-up on all open customer service cases.
Qualifications:
* Excellent communication and listening skills.
* Strong phone etiquette; able to handle upset customers calmly and professionally.
* Problem-solving mindset with the ability to prioritize and multitask.
* Detail-oriented, organized, and reliable.
* Comfortable working independently in a fast-paced retail environment.
* Strong computer skills required.
Education & Experience:
* High school diploma or GED required.
* Previous cashier or customer service experience preferred.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal opportunity employer and does not discriminate on the basis of an applicant's or employee's race, color, religion, national origin, sex, age, disability, veteran or marital status, genetic information, citizenship, sexual orientation, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. DFWP. No questions on this Application are intended to secure information to be used for impermissible purposes. El Dorado Furniture is committed to complying with the Americans With Disabilities Act, as amended, and to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with our online application process or who needs to be accommodated due to a disability should contact Human Resources for assistance or request assistance from the location where you are applying. You may contact our Human Resources Recruiter at the following phone number ************; dial "O" for the operator.
EOE/DFWP
$21k-27k yearly est. 58d ago
Customer Service/Cashier-Naples
El Dorado Furniture Corporation 4.3
Cashier job at El Dorado Furniture
We are seeking a friendly, detail-oriented Customer Care Associate to deliver Five Star Service to our customers. This role supports reception, cashier operations, and customer service, ensuring every customer receives professional, accurate, and timely assistance.
Responsibilities:
* Greet customers with a welcoming, professional attitude.
* Answer and route incoming calls using company phone guidelines.
* Maintain and monitor the sales "Up List" and customer traffic.
* Keep the reception area clean, organized, and guest-ready.
* Verify product pickups and assist with returns according to policy.
* Process payments accurately and follow all cash-handling procedures.
* Convert reservations into sales orders and verify all finance documentation.
* Identify potential fraud or irregularities and report immediately.
* Complete daily logs, register counts, and deposits.
* Respond to calls and emails professionally within required time-frames.
* Assist customers with delivery confirmations, protection plan follow-ups, exchanges, returns, and service requests.
* Document all customer interactions accurately in the system.
* Submit and track vendor claims, service requests, and part orders.
* Ensure timely follow-up on all open customer service cases.
Qualifications:
* Excellent communication and listening skills.
* Strong phone etiquette; able to handle upset customers calmly and professionally.
* Problem-solving mindset with the ability to prioritize and multitask.
* Detail-oriented, organized, and reliable.
* Comfortable working independently in a fast-paced retail environment.
* Strong computer skills required.
Education & Experience:
* High school diploma or GED required.
* Previous cashier or customer service experience preferred.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
El Dorado Furniture will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor.
El Dorado Furniture participates in the E-Verify program in all locations as required by law.
El Dorado Furniture is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Reasonable Accommodation
El Dorado Furniture is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities.
Reasonable accommodation will be determined on a case-by-case basis.
Drug-Free Workplace
El Dorado Furniture is a drug-free workplace. Employees are prohibited from manufacturing, distributing, dispensing, possessing, using, or being under the influence of illegal drugs, inhalants, or controlled substances in the workplace. Any employee who violates this policy will be subject to disciplinary action up to and including termination of employment.
$21k-27k yearly est. 58d ago
Customer Service/Cashier-Naples
El Dorado Furniture 4.3
Cashier job at El Dorado Furniture
We are seeking a friendly, detail-oriented Customer Care Associate to deliver Five Star Service to our customers. This role supports reception, cashier operations, and customer service, ensuring every customer receives professional, accurate, and timely assistance.
Responsibilities:
Greet customers with a welcoming, professional attitude.
Answer and route incoming calls using company phone guidelines.
Maintain and monitor the sales “Up List” and customer traffic.
Keep the reception area clean, organized, and guest-ready.
Verify product pickups and assist with returns according to policy.
Process payments accurately and follow all cash-handling procedures.
Convert reservations into sales orders and verify all finance documentation.
Identify potential fraud or irregularities and report immediately.
Complete daily logs, register counts, and deposits.
Respond to calls and emails professionally within required time-frames.
Assist customers with delivery confirmations, protection plan follow-ups, exchanges, returns, and service requests.
Document all customer interactions accurately in the system.
Submit and track vendor claims, service requests, and part orders.
Ensure timely follow-up on all open customer service cases.
Qualifications:
Excellent communication and listening skills.
Strong phone etiquette; able to handle upset customers calmly and professionally.
Problem-solving mindset with the ability to prioritize and multitask.
Detail-oriented, organized, and reliable.
Comfortable working independently in a fast-paced retail environment.
Strong computer skills required.
Education & Experience:
High school diploma or GED required.
Previous cashier or customer service experience preferred.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
El Dorado Furniture will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor.
El Dorado Furniture participates in the E-Verify program in all locations as required by law.
El Dorado Furniture is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Reasonable Accommodation
El Dorado Furniture is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities.
Reasonable accommodation will be determined on a case-by-case basis.
Drug-Free Workplace
El Dorado Furniture is a drug-free workplace. Employees are prohibited from manufacturing, distributing, dispensing, possessing, using, or being under the influence of illegal drugs, inhalants, or controlled substances in the workplace. Any employee who violates this policy will be subject to disciplinary action up to and including termination of employment.
$21k-27k yearly est. 58d ago
Dania Sales Associate
Baers Furniture Co 4.2
Dania Beach, FL jobs
Full Time Sales Consultants
Baer's Furniture, Florida's premier furniture and mattress retailer, is searching for Sales Consultants. Our Sales Consultants set Baer's Furniture apart from other furniture retailers by creating a stellar shopping experience that encompasses full home design solutions. The perfect candidate is a creative professional that will help our guests incorporate fashionable design elements, turning their house into the home of their dreams. The successful candidate will have excellent customer service skills, the desire and ability to assist guest in making the finest furniture choices for their home and enjoy working in a high-end, active environment.
Responsibilities include but are not limited to:
Greet and welcome customers, creating an instant rapport to discover their home design wishes;
Effectively present relevant products throughout our showroom, while perceptively suggesting alternative and/or additional home interior solutions;
Effectively communicate with guest, displaying strong product knowledge and solid communication skills with the ability to listen and recognize needs;
Demonstrate strong interpersonal skills;
Create sales through confident, well-informed, interactions with guest.
Schedule:
Our hours of operation are Monday - Saturday (9:30 - 6) and Sunday (11:00 - 6). You will be required to work a full-time schedule that includes Saturday and Sunday and three additional days during the week.
Required Qualifications:
Highly motivated sales professional with exemplary interpersonal and communication skills;
Ability to build a strong rapport with customers;
Team player, with a competitive, goal-oriented spirit;
Computer literate, able grasp new programs with training;
Experience in retail commission-based sales environment is a plus, but not required.
Baers is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
$36k-48k yearly est. 60d+ ago
Customer Service/Cashier - Kendall Showroom
El Dorado Furniture Corporation 4.3
Cashier job at El Dorado Furniture
Responsibilities: * Welcome customers with a warm and friendly smile. * Treat customers courteously and professionally. * Work together with other departments to find a solution for the customer. * Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues.
* Accept/Process customer payments.
* Cover reception area.
* Travel to different showrooms may be required.
Qualifications:
* Customer Service Oriented.
* Quick learner.
* Positive attitude and highly energetic.
* Good listener - Excellent phone etiquette.
* Available to work flexible shifts, including weeknights, weekends, and holidays.
* Ability to communicate in English and Spanish.
* Able to identify and anticipate customers' needs.
Work Environment
Office within Showroom Environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
El Dorado Furniture will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor.
El Dorado Furniture participates in the E-Verify program in all locations as required by law.
El Dorado Furniture is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Reasonable Accommodation
El Dorado Furniture is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities.
Reasonable accommodation will be determined on a case-by-case basis.
Drug-Free Workplace
El Dorado Furniture is a drug-free workplace. Employees are prohibited from manufacturing, distributing, dispensing, possessing, using, or being under the influence of illegal drugs, inhalants, or controlled substances in the workplace. Any employee who violates this policy will be subject to disciplinary action up to and including termination of employment.
$21k-27k yearly est. 58d ago
Customer Service/Cashier - Kendall Showroom
El Dorado Furniture 4.3
Cashier job at El Dorado Furniture
Responsibilities:
Welcome customers with a warm and friendly smile.
Treat customers courteously and professionally.
Work together with other departments to find a solution for the customer.
Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues.
Accept/Process customer payments.
Cover reception area.
Travel to different showrooms may be required.
Qualifications:
Customer Service Oriented.
Quick learner.
Positive attitude and highly energetic.
Good listener - Excellent phone etiquette.
Available to work flexible shifts, including weeknights, weekends, and holidays.
Ability to communicate in English and Spanish.
Able to identify and anticipate customers' needs.
Work Environment
Office within Showroom Environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
El Dorado Furniture will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor.
El Dorado Furniture participates in the E-Verify program in all locations as required by law.
El Dorado Furniture is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Reasonable Accommodation
El Dorado Furniture is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities.
Reasonable accommodation will be determined on a case-by-case basis.
Drug-Free Workplace
El Dorado Furniture is a drug-free workplace. Employees are prohibited from manufacturing, distributing, dispensing, possessing, using, or being under the influence of illegal drugs, inhalants, or controlled substances in the workplace. Any employee who violates this policy will be subject to disciplinary action up to and including termination of employment.
$21k-27k yearly est. 58d ago
Sales Associate
City Furniture 4.5
Fort Myers, FL jobs
City Furniture is the #1 Retailer in the Home Furnishings Industry in South Florida. We strive to provide an environment where associates love to work and, as a result, provide a great shopping experience for our customers. City Furniture is the fastest growing furniture retailer in Southeast and Southwest Florida. Career paths range from positions in Sales, Distribution, Customer Service, and corporate office positions in Marketing, IT, HR, and Accounting.
City Furniture is proud of the 1000+ professionals that began their journey here, rewarding every accomplishment big and small. Finding a stable company these days is challenging, but to find one that is expanding and remains passionate about their values as a family owned business impacting customers and the world is simply extraordinary.
Job Description
City Furniture/Ashley HomeStore is looking for people who care about the quality products and services they represent, their customers, and their co-workers. We are seeking women and men who are self-motivated, energized, customer service and sales focused. If you're fashion forward, passionate, relentless, professional, and a “people-person", we want to talk with you!
In this pivotal, critical customer touch retail sales position you will be selling furniture and home décor products to our customers. Our professional retail sales associates are devoted to helping individuals and families create something fresh and new in their homes, not just selecting furniture, but helping them design their living space. Women and men who are entry level, returning to the work-force, or seasoned professionals alike are ALL encouraged to apply.
Responsibilities:
·
Greeting guests upon arriving in our retail showroom and learning their motivation for their visit; really getting to know them and developing long-term relationships
·
Presenting and discussing various home furnishings product options based upon your discovery of the prospective clients' lifestyle, needs and goals
·
Using our Customer Relationship Management (CRM) software, called the
Personal Business Assistant
, you will organize and manage your prospective client database by identifying and qualifying leads generated from prior customer visits
·
Marketing new sales and special events
·
Assisting customers in financing, purchasing, delivery and ultimate satisfaction
·
Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development
Qualifications
You do not need sales, customer service, or retail furniture experience to be successful in this role. Our World-Class Training Program will get you ramped up and ready to win! We do, however, look at the following:
·
Experience in “high customer expectation" work, such as serving in food and beverage, hotels or hospitality can be helpful but is not required
·
Entrepreneurial and team oriented
·
Coachable and self-directed learner who is always willing to learn
·
High energy “people person", relentless in pleasing the customer
·
Professional, driven, positive, resilient, and achievement-focused
·
Detailed, strong follow up and follow through; excellent time-management
·
Strong interpersonal and communication skills; a great listener
·
Basic computer knowledge is required
·
Enjoys and can work some evenings and all weekends as part of a flexible and accommodating full- time 40 hour per week work schedule
·
High school diploma is required
·
Bilingual English/Spanish preferred, and additional languages such as Creole, etc. a plus
Additional Information
We offer a Fantastic Benefits and Compensation Program!
·
Generous, competitive commission and bonus plan with uncapped earnings potential
·
Guaranteed base salary during first 8 weeks of employment
·
Self-directed, blended learning program consisting of on-the-job training segments, computer based training modules and classroom training, designed so that you can focus on learning and growing your abilities at your own pace
·
Continuous professional development and training, including tuition assistance
·
Medical, dental, vision, life insurance, disability benefits, including dependent coverage
·
Paid vacation
·
Health and wellness initiatives - like 10 minute massages (nice little perks, eh?!)
·
Recognition and reward programs
·
401(k) retirement savings plan with company matching and profit sharing
·
A host of other excellent benefits!
$38k-50k yearly est. 1d ago
Sales Associate
City Furniture 4.5
Stuart, FL jobs
City Furniture is the #1 Retailer in the Home Furnishings Industry in South Florida. We strive to provide an environment where associates love to work and, as a result, provide a great shopping experience for our customers. City Furniture is the fastest growing furniture retailer in Southeast and Southwest Florida. Career paths range from positions in Sales, Distribution, Customer Service, and corporate office positions in Marketing, IT, HR, and Accounting.
City Furniture is proud of the 1000+ professionals that began their journey here, rewarding every accomplishment big and small. Finding a stable company these days is challenging, but to find one that is expanding and remains passionate about their values as a family owned business impacting customers and the world is simply extraordinary.
Job Description
Ashley Furniture is looking for people who care about the quality products and services they represent, their customers, and their co-workers. We are seeking women and men who are self-motivated, energized, customer service and sales focused. If you're fashion forward, passionate, relentless, professional, and a “people-person", we want to talk with you!
In this pivotal, critical customer touch retail sales position you will be selling furniture and home décor products to our customers. Our professional retail sales associates are devoted to helping individuals and families create something fresh and new in their homes, not just selecting furniture, but helping them design their living space. Women and men who are entry level, returning to the work-force, or seasoned professionals alike are ALL encouraged to apply.
Responsibilities:
·
Greeting guests upon arriving in our retail showroom and learning their motivation for their visit; really getting to know them and developing long-term relationships
·
Presenting and discussing various home furnishings product options based upon your discovery of the prospective clients' lifestyle, needs and goals
·
Using our Customer Relationship Management (CRM) software, called the
Personal Business Assistant
, you will organize and manage your prospective client database by identifying and qualifying leads generated from prior customer visits
·
Marketing new sales and special events
·
Assisting customers in financing, purchasing, delivery and ultimate satisfaction
·
Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development
Qualifications
You do not need sales, customer service, or retail furniture experience to be successful in this role. Our World-Class Training Program will get you ramped up and ready to win! We do, however, look at the following:
·
Experience in “high customer expectation" work, such as serving in food and beverage, hotels or hospitality can be helpful but is not required
·
Entrepreneurial and team oriented
·
Coachable and self-directed learner who is always willing to learn
·
High energy “people person", relentless in pleasing the customer
·
Professional, driven, positive, resilient, and achievement-focused
·
Detailed, strong follow up and follow through; excellent time-management
·
Strong interpersonal and communication skills; a great listener
·
Basic computer knowledge is required
·
Enjoys and can work some evenings and all weekends as part of a flexible and accommodating full- time 40 hour per week work schedule
·
High school diploma is required
·
Bilingual English/Spanish preferred, and additional languages such as Creole, etc. a plus
Additional Information
We offer a Fantastic Benefits and Compensation Program!
·
Generous, competitive commission and bonus plan with uncapped earnings potential
·
Guaranteed base salary during first 8 weeks of employment
·
Self-directed, blended learning program consisting of on-the-job training segments, computer based training modules and classroom training, designed so that you can focus on learning and growing your abilities at your own pace
·
Continuous professional development and training, including tuition assistance
·
Medical, dental, vision, life insurance, disability benefits, including dependent coverage
·
Paid vacation
·
Health and wellness initiatives - like 10 minute massages (nice little perks, eh?!)
·
Recognition and reward programs
·
401(k) retirement savings plan with company matching and profit sharing
·
A host of other excellent benefits!
****PLEASE APPLY FOR THIS JOB ON OUR WEBSITE: JOBS.CITYFURNITURE.COM*******
$38k-50k yearly est. 1d ago
Customer Service/Cashier - St. Petersburg Showroom
El Dorado Furniture Corp 4.3
Cashier job at El Dorado Furniture
REQUIRED -
As part of the application process, watch the following video link before applying: Customer Care Associate
About Us
El Dorado Furniture was established in South Florida in 1967, El Dorado Furniture has grown to become the largest Hispanic-owned furniture retail enterprise in the United States. With services offered all over the world, the family owned company is ranked among the top 50 furniture retailers in the country. There are currently 14 El Dorado Furniture Showrooms and 3 outlet centers in Florida.
Essential Responsibilities
Our Customer Care Associates offer a personalized service in a timely and efficient manner from the initial onset of the customer issue to the solution while having full ownership of the situation.
Welcome customers with a warm and friendly smile
Treat customers courteously and professionally
Work together with other departments to find a solution for the customer
Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues
Accept/Process customer's payments
Cover reception area
Travel to different showrooms may be required
Qualifications
Customer Service Oriented
Quick learner
Positive attitude and highly energetic
Good listener - Excellent phone etiquette
Available to work flexible shifts, including weeknights, weekends and holidays
Ability to communicate in English and Spanish - verbal and written form (in some showrooms)
Able to identify and anticipate customer's needs
Education and/or Experience
High School graduate
Some College preferred
Computer Skills (Excel, Word and Microsoft Office) is a must
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office Environment.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal opportunity employer and does not discriminate on the basis of an applicant's or employee's race, color, religion, national origin, sex, age, disability, veteran or marital status, genetic information, citizenship, sexual orientation, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. DFWP. No questions on this Application are intended to secure information to be used for impermissible purposes. El Dorado Furniture is committed to complying with the Americans With Disabilities Act, as amended, and to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with our online application process or who needs to be accommodated due to a disability should contact Human Resources for assistance or request assistance from the location where you are applying. You may contact our Human Resources Recruiter at the following phone number ************ Ext: 55374; dial “O” for the operator.
EOE/DFWP
$21k-27k yearly est. Auto-Apply 60d+ ago
Sales Associate
City Furniture 4.5
West Palm Beach, FL jobs
City Furniture/Ashley Homestore is the #1 Retailer in the Home Furnishings Industry in South Florida. We strive to provide an environment where associates love to work and, as a result, provide a great shopping experience for our customers. City Furniture is the fastest growing furniture retailer in Southeast and Southwest Florida. Career paths range from positions in Sales, Distribution, Customer Service, and corporate office positions in Marketing, IT, HR, and Accounting.
City Furniture/Ashley Homestore is proud of the 1000+ professionals that began their journey here, rewarding every accomplishment big and small. Finding a stable company these days is challenging, but to find one that is expanding and remains passionate about their values as a family owned business impacting customers and the world is simply extraordinary.
Job Description
City Furniture/Ashley Homestore is looking for people who care about the quality products and services they represent, their customers, and their co-workers. We are seeking women and men who are self-motivated, energized, customer service and sales focused. If you're fashion forward, passionate, relentless, professional, and a “people-person", we want to talk with you!
In this pivotal, critical customer touch retail sales position you will be selling furniture and home décor products to our customers. Our professional retail sales associates are devoted to helping individuals and families create something fresh and new in their homes, not just selecting furniture, but helping them design their living space. Women and men who are entry level, returning to the work-force, or seasoned professionals alike are ALL encouraged to apply.
Responsibilities:
·
Greeting guests upon arriving in our retail showroom and learning their motivation for their visit; really getting to know them and developing long-term relationships
·
Presenting and discussing various home furnishings product options based upon your discovery of the prospective clients' lifestyle, needs and goals
·
Using our Customer Relationship Management (CRM) software, called the
Personal Business Assistant
, you will organize and manage your prospective client database by identifying and qualifying leads generated from prior customer visits
·
Marketing new sales and special events
·
Assisting customers in financing, purchasing, delivery and ultimate satisfaction
·
Increasing personal knowledge of products, sales techniques, and promotions through continuous professional training and development
Qualifications
You do not need sales, customer service, or retail furniture experience to be successful in this role. Our World-Class Training Program will get you ramped up and ready to win! We do, however, look at the following:
·
Experience in “high customer expectation" work, such as serving in food and beverage, hotels or hospitality can be helpful but is not required
·
Entrepreneurial and team oriented
·
Coachable and self-directed learner who is always willing to learn
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High energy “people person", relentless in pleasing the customer
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Professional, driven, positive, resilient, and achievement-focused
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Detailed, strong follow up and follow through; excellent time-management
·
Strong interpersonal and communication skills; a great listener
·
Basic computer knowledge is required
·
Enjoys and can work some evenings and all weekends as part of a flexible and accommodating full- time 40 hour per week work schedule
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High school diploma is required
·
Bilingual English/Spanish preferred, and additional languages such as Creole, etc. a plus
Additional Information
We offer a Fantastic Benefits and Compensation Program!
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Generous, competitive commission and bonus plan with uncapped earnings potential
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Guaranteed base salary during first 8 weeks of employment
·
Self-directed, blended learning program consisting of on-the-job training segments, computer based training modules and classroom training, designed so that you can focus on learning and growing your abilities at your own pace
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Continuous professional development and training, including tuition assistance
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Medical, dental, vision, life insurance, disability benefits, including dependent coverage
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Paid vacation
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Health and wellness initiatives - like 10 minute massages (nice little perks, eh?!)
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Recognition and reward programs
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401(k) retirement savings plan with company matching and profit sharing
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A host of other excellent benefits!
****PLEASE APPLY FOR THIS JOB ON OUR WEBSITE: JOBS.CITYFURNITURE.COM*******
$37k-50k yearly est. 1d ago
Customer Service/Cashier - Cutler Bay Showroom
El Dorado Furniture Corporation 4.3
Cashier job at El Dorado Furniture
We are seeking a friendly, detail-oriented Customer Care Associate to deliver Five Star Service to our customers. This role supports reception, cashier operations, and customer service, ensuring every customer receives professional, accurate, and timely assistance.
Key Responsibilities:
Reception & Front Desk
* Greet customers with a welcoming, professional attitude.
* Answer and route incoming calls using company phone guidelines.
* Maintain and monitor the sales "Up List" and customer traffic.
* Keep the reception area clean, organized, and guest-ready.
* Verify product pickups and assist with returns according to policy.
Cashier
* Process payments accurately and follow all cash-handling procedures.
* Convert reservations into sales orders and verify all finance documentation.
* Identify potential fraud or irregularities and report immediately.
* Complete daily logs, register counts, and deposits.
Customer Service
* Respond to calls and emails professionally within required timeframes.
* Assist customers with delivery confirmations, protection plan follow-ups, exchanges, returns, and service requests.
* Document all customer interactions accurately in the system.
* Submit and track vendor claims, service requests, and part orders.
* Ensure timely follow-up on all open customer service cases.
Qualifications:
* Excellent communication and listening skills.
* Strong phone etiquette; able to handle upset customers calmly and professionally.
* Problem-solving mindset with the ability to prioritize and multitask.
* Detail-oriented, organized, and reliable.
* Comfortable working independently in a fast-paced retail environment.
* Strong computer skills required.
Education & Experience:
* High school diploma or GED required.
* Previous cashier or customer service experience preferred.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal opportunity employer and does not discriminate on the basis of an applicant's or employee's race, color, religion, national origin, sex, age, disability, veteran or marital status, genetic information, citizenship, sexual orientation, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. DFWP. No questions on this Application are intended to secure information to be used for impermissible purposes. El Dorado Furniture is committed to complying with the Americans With Disabilities Act, as amended, and to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with our online application process or who needs to be accommodated due to a disability should contact Human Resources for assistance or request assistance from the location where you are applying. You may contact our Human Resources Recruiter at the following phone number ************; dial "O" for the operator.
EOE/DFWP
$21k-27k yearly est. 58d ago
Customer Service/Cashier - Cutler Bay Showroom
El Dorado Furniture 4.3
Cashier job at El Dorado Furniture
We are seeking a friendly, detail-oriented Customer Care Associate to deliver Five Star Service to our customers. This role supports reception, cashier operations, and customer service, ensuring every customer receives professional, accurate, and timely assistance.
Key Responsibilities:
Reception & Front Desk
Greet customers with a welcoming, professional attitude.
Answer and route incoming calls using company phone guidelines.
Maintain and monitor the sales “Up List” and customer traffic.
Keep the reception area clean, organized, and guest-ready.
Verify product pickups and assist with returns according to policy.
Cashier
Process payments accurately and follow all cash-handling procedures.
Convert reservations into sales orders and verify all finance documentation.
Identify potential fraud or irregularities and report immediately.
Complete daily logs, register counts, and deposits.
Customer Service
Respond to calls and emails professionally within required timeframes.
Assist customers with delivery confirmations, protection plan follow-ups, exchanges, returns, and service requests.
Document all customer interactions accurately in the system.
Submit and track vendor claims, service requests, and part orders.
Ensure timely follow-up on all open customer service cases.
Qualifications:
Excellent communication and listening skills.
Strong phone etiquette; able to handle upset customers calmly and professionally.
Problem-solving mindset with the ability to prioritize and multitask.
Detail-oriented, organized, and reliable.
Comfortable working independently in a fast-paced retail environment.
Strong computer skills required.
Education & Experience:
High school diploma or GED required.
Previous cashier or customer service experience preferred.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal opportunity employer and does not discriminate on the basis of an applicant's or employee's race, color, religion, national origin, sex, age, disability, veteran or marital status, genetic information, citizenship, sexual orientation, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. DFWP. No questions on this Application are intended to secure information to be used for impermissible purposes. El Dorado Furniture is committed to complying with the Americans With Disabilities Act, as amended, and to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with our online application process or who needs to be accommodated due to a disability should contact Human Resources for assistance or request assistance from the location where you are applying. You may contact our Human Resources Recruiter at the following phone number ************; dial “O” for the operator.
EOE/DFWP
$21k-27k yearly est. 58d ago
Customer Service/Cashier - Wesley Chapel Showroom
El Dorado Furniture Corp 4.3
Cashier job at El Dorado Furniture
REQUIRED -
As part of the application process, watch the following video link before applying: Customer Care Associate
About Us
El Dorado Furniture was established in South Florida in 1967, El Dorado Furniture has grown to become the largest Hispanic-owned furniture retail enterprise in the United States. With services offered all over the world, the family owned company is ranked among the top 50 furniture retailers in the country. There are currently 14 El Dorado Furniture Showrooms and 3 outlet centers in Florida.
Essential Responsibilities
Our Customer Care Associates offer a personalized service in a timely and efficient manner from the initial onset of the customer issue to the solution while having full ownership of the situation.
Welcome customers with a warm and friendly smile
Treat customers courteously and professionally
Work together with other departments to find a solution for the customer
Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues
Accept/Process customer's payments
Cover reception area
Travel to different showrooms may be required
Qualifications
Customer Service Oriented
Quick learner
Positive attitude and highly energetic
Good listener - Excellent phone etiquette
Available to work flexible shifts, including weeknights, weekends and holidays
Ability to communicate in English and Spanish - verbal and written form (in some showrooms)
Able to identify and anticipate customer's needs
Education and/or Experience
High School graduate
Some College preferred
Computer Skills (Excel, Word and Microsoft Office) is a must
Work Environment
Office/Showroom
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal opportunity employer and does not discriminate on the basis of an applicant's or employee's race, color, religion, national origin, sex, age, disability, veteran or marital status, genetic information, citizenship, sexual orientation, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. DFWP. No questions on this Application are intended to secure information to be used for impermissible purposes. El Dorado Furniture is committed to complying with the Americans With Disabilities Act, as amended, and to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with our online application process or who needs to be accommodated due to a disability should contact Human Resources for assistance or request assistance from the location where you are applying. You may contact our Human Resources Recruiter at the following phone number ************; dial “O” for the operator.
EOE/DFWP
$21k-27k yearly est. Auto-Apply 60d+ ago
Customer Service/Cashier - Palmetto Showroom
El Dorado Furniture Corporation 4.3
Cashier job at El Dorado Furniture
We are seeking a friendly, detail-oriented Customer Care Associate to deliver Five Star Service to our customers. This role supports reception, cashier operations, and customer service, ensuring every customer receives professional, accurate, and timely assistance.
Key Responsibilities:
* Greet customers with a welcoming, professional attitude.
* Answer and route incoming calls using company phone guidelines.
* Maintain and monitor the sales "Up List" and customer traffic.
* Keep the reception area clean, organized, and guest-ready.
* Verify product pickups and assist with returns according to policy.
* Process payments accurately and follow all cash-handling procedures.
* Convert reservations into sales orders and verify all finance documentation.
* Identify potential fraud or irregularities and report immediately.
* Complete daily logs, register counts, and deposits.
* Respond to calls and emails professionally within required timeframes.
* Assist customers with delivery confirmations, protection plan follow-ups, exchanges, returns, and service requests.
* Document all customer interactions accurately in the system.
* Submit and track vendor claims, service requests, and part orders.
* Ensure timely follow-up on all open customer service cases.
Qualifications:
* Excellent communication and listening skills.
* Strong phone etiquette; able to handle upset customers calmly and professionally.
* Problem-solving mindset with the ability to prioritize and multitask.
* Detail-oriented, organized, and reliable.
* Comfortable working independently in a fast-paced retail environment.
* Strong computer skills required.
Education & Experience:
* High school diploma or GED required.
* Previous cashier or customer service experience preferred.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
El Dorado Furniture will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor.
El Dorado Furniture participates in the E-Verify program in all locations as required by law.
El Dorado Furniture is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Reasonable Accommodation
El Dorado Furniture is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities.
Reasonable accommodation will be determined on a case-by-case basis.
Drug-Free Workplace
El Dorado Furniture is a drug-free workplace. Employees are prohibited from manufacturing, distributing, dispensing, possessing, using, or being under the influence of illegal drugs, inhalants, or controlled substances in the workplace. Any employee who violates this policy will be subject to disciplinary action up to and including termination of employment.
$21k-27k yearly est. 58d ago
Customer Service/Cashier - Palmetto Showroom
El Dorado Furniture 4.3
Cashier job at El Dorado Furniture
We are seeking a friendly, detail-oriented Customer Care Associate to deliver Five Star Service to our customers. This role supports reception, cashier operations, and customer service, ensuring every customer receives professional, accurate, and timely assistance.
Key Responsibilities:
Greet customers with a welcoming, professional attitude.
Answer and route incoming calls using company phone guidelines.
Maintain and monitor the sales “Up List” and customer traffic.
Keep the reception area clean, organized, and guest-ready.
Verify product pickups and assist with returns according to policy.
Process payments accurately and follow all cash-handling procedures.
Convert reservations into sales orders and verify all finance documentation.
Identify potential fraud or irregularities and report immediately.
Complete daily logs, register counts, and deposits.
Respond to calls and emails professionally within required timeframes.
Assist customers with delivery confirmations, protection plan follow-ups, exchanges, returns, and service requests.
Document all customer interactions accurately in the system.
Submit and track vendor claims, service requests, and part orders.
Ensure timely follow-up on all open customer service cases.
Qualifications:
Excellent communication and listening skills.
Strong phone etiquette; able to handle upset customers calmly and professionally.
Problem-solving mindset with the ability to prioritize and multitask.
Detail-oriented, organized, and reliable.
Comfortable working independently in a fast-paced retail environment.
Strong computer skills required.
Education & Experience:
High school diploma or GED required.
Previous cashier or customer service experience preferred.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
El Dorado Furniture will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor.
El Dorado Furniture participates in the E-Verify program in all locations as required by law.
El Dorado Furniture is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Reasonable Accommodation
El Dorado Furniture is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities.
Reasonable accommodation will be determined on a case-by-case basis.
Drug-Free Workplace
El Dorado Furniture is a drug-free workplace. Employees are prohibited from manufacturing, distributing, dispensing, possessing, using, or being under the influence of illegal drugs, inhalants, or controlled substances in the workplace. Any employee who violates this policy will be subject to disciplinary action up to and including termination of employment.
$21k-27k yearly est. 58d ago
Customer Service/Cashier - Plantation Showroom
El Dorado Furniture Corp 4.3
Cashier job at El Dorado Furniture
REQUIRED - As part of the application process, watch the following video link before applying: Customer Care Associate
About Us
El Dorado Furniture was established in South Florida in 1967, El Dorado Furniture has grown to become the largest Hispanic-owned furniture retail enterprise in the United States. With services offered all over the world, the family owned company is ranked among the top 50 furniture retailers in the country. There are currently 14 El Dorado Furniture Showrooms and 3 outlet centers in Florida.
Essential Responsibilities
Our Customer Care Associates offer a personalized service in a timely and efficient manner from the initial onset of the customer issue to the solution while having full ownership of the situation.
Welcome customers with a warm and friendly smile
Treat customers courteously and professionally
Work together with other departments to find a solution for the customer
Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues
Accept/Process customer's payments
Cover reception area
Travel to different showrooms may be required
Qualifications
Customer Service Oriented
Quick learner
Positive attitude and highly energetic
Good listener - Excellent phone etiquette
Available to work flexible shifts, including weeknights, weekends and holidays
Ability to communicate in English and Spanish - verbal and written form
Able to identify and anticipate customer's needs
Education and/or Experience
High School graduate
Some College preferred
Computer Skills (Excel, Word and Microsoft Office) is a must
Work Environment
Office/Showroom
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal opportunity employer and does not discriminate on the basis of an applicant's or employee's race, color, religion, national origin, sex, age, disability, veteran or marital status, genetic information, citizenship, sexual orientation, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. No questions on this Application are intended to secure information to be used for impermissible purposes. El Dorado Furniture is committed to complying with the Americans With Disabilities Act, as amended, and to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with our online application process or who needs to be accommodated due to a disability should contact Human Resources for assistance or request assistance from the location where you are applying. You may contact our Human Resources Recruiter at the following phone number ************ Ext: 55374; dial “O” for the operator.
EOE/DFWP
$21k-27k yearly est. Auto-Apply 60d+ ago
Customer Service/Cashier - Coconut Creek Showroom
El Dorado Furniture Corporation 4.3
Cashier job at El Dorado Furniture
Responsibilities: * Welcome customers with a warm and friendly smile. * Treat customers courteously and professionally. * Work together with other departments to find a solution for the customer. * Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues.
* Accept/Process customer payments.
* Cover reception area.
* Travel to different showrooms may be required.
Qualifications:
* Customer Service Oriented.
* Quick learner.
* Positive attitude and highly energetic.
* Good listener - Excellent phone etiquette.
* Available to work flexible shifts, including weeknights, weekends, and holidays.
* Ability to communicate in English and Spanish.
* Able to identify and anticipate customers' needs.
Work Environment
Office within Showroom Environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
El Dorado Furniture will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor.
El Dorado Furniture participates in the E-Verify program in all locations as required by law.
El Dorado Furniture is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Reasonable Accommodation
El Dorado Furniture is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities.
Reasonable accommodation will be determined on a case-by-case basis.
Drug-Free Workplace
El Dorado Furniture is a drug-free workplace. Employees are prohibited from manufacturing, distributing, dispensing, possessing, using, or being under the influence of illegal drugs, inhalants, or controlled substances in the workplace. Any employee who violates this policy will be subject to disciplinary action up to and including termination of employment.
$21k-27k yearly est. 58d ago
Customer Service/Cashier - Coconut Creek Showroom
El Dorado Furniture 4.3
Cashier job at El Dorado Furniture
Responsibilities:
Welcome customers with a warm and friendly smile.
Treat customers courteously and professionally.
Work together with other departments to find a solution for the customer.
Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues.
Accept/Process customer payments.
Cover reception area.
Travel to different showrooms may be required.
Qualifications:
Customer Service Oriented.
Quick learner.
Positive attitude and highly energetic.
Good listener - Excellent phone etiquette.
Available to work flexible shifts, including weeknights, weekends, and holidays.
Ability to communicate in English and Spanish.
Able to identify and anticipate customers' needs.
Work Environment
Office within Showroom Environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
El Dorado Furniture will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor.
El Dorado Furniture participates in the E-Verify program in all locations as required by law.
El Dorado Furniture is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Reasonable Accommodation
El Dorado Furniture is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities.
Reasonable accommodation will be determined on a case-by-case basis.
Drug-Free Workplace
El Dorado Furniture is a drug-free workplace. Employees are prohibited from manufacturing, distributing, dispensing, possessing, using, or being under the influence of illegal drugs, inhalants, or controlled substances in the workplace. Any employee who violates this policy will be subject to disciplinary action up to and including termination of employment.