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Assistant Manager jobs at El Pollo Loco

- 209 jobs
  • El Pollo Loco District Manager

    El Pollo Loco 4.3company rating

    Assistant manager job at El Pollo Loco

    A LOCALLY OWNED AND OPERATED FAMILY COMPANY. Operating El Pollo Loco Inc. restaurants in California, Colorado, and Utah. Leemar United Group is commited to delivering best in-class experience to its customers and employees. Job Description SIGNING BONUS!!!! We are specifically looking for District Manager to relocate to Utah with a very generous relocation package. Have you ever envisioned leading a team to success or dare to help manage a multimillion-dollar business? Well here's your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy and strong customer service skills. We'll provide you with an awesome training program, great mentors and an exceptional team that will help you launch your career. The rest is up to you! Company & Culture For over 35 years El Pollo Loco continues to dominate the market in delivering the citrus-marinated fire-grilled chicken. We opened our first restaurant in 1980 in Los Angels, and today we are over 450 restaurants strong and still growing! From our products to our people, we're truly amazing! Job Summary Manages, coaches, recognizes performance, directs activities, and establishes priorities for General Manager, Assistant Managers, Shift Leaders, and Crew members for efficient and effective restaurant operations Measuring, creating and ensuring exceptional guest experiences Coordinating and implementing new product introductions and procedures in the restaurants Ensuring execution and compliance with all security, food safety, qualifty, and cleaniliness standards Maintaining cost controls and meeting the sales/profit goals Administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files Leading restaurant management teams in recruitment, selection, hiring, retention, employee relations and corrective actions Ensuring a respectful and diverse workplace exists in the restaurants Job Detail Work Hours: Full-Time schedule, and may work any shift including opening, mid-day, and closing. The great news is that our restaurants are not open 24 hour! Career Advancement/Career Plan: We award drive and great performance with expanding your area, with greater incentives to go with it or you may even have the opportunity to advance to Operations Director. Work Attire: Business Casual Attire is a must and nonslip shoes are required Requirements: Experience: District Managers with 2 or more years of experience is highly desired. If no District Manager Experience, Must be an EPL General Manager or have the equivalent of 5 or more years of management experience, preferably in a restaurant environment. Familiarity with Point-Of-Sale systems is desired. Education: High School diploma or equivalent (GED) is preferred and college education desired. Communication: Excellent written and verbal English communication skills is preferred (second language is a plus). Ability to speak efficiently with external customers is required. Competencies: Basic math, computer skills, and strong interpersonal and conflict resolution skills. Driving/Vehicle: Must be at least 18 years old and possess a valid driver's license and a reliable vehicle that may be used for company business. Food Handler Card: Must have a ServSafe Certificate at the time of hire or obtain a ServSafe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable . Physical Demands: A District Manager regularly stands, talks, hears, uses close and distant vision, tastes, or smell, and repetitively uses their hands to reach/handle/feel/grasp objects. The position occasionally stoops/kneels/crouches/crawls and may be required to lift objects up to 40lbs. Benefits/Perks: What's in it for you! We offer eligible Employees the following Benefits/Perks: Medical + Dental + Vision Insurance Basic Life and AD&D/Long Term Disability Meal Discounts Ticket Discounts Bonuses A Consumer Report may be procured for employment purposes on behalf of Leemar United Group | Franchisee of El Pollo Loco and Farmer Boys. A consumer report or investigative consumer report including information about your character, general reputation, personal characteristics, or mode of living may be obtained. These reports may contain information regarding your credit history, criminal history, social security number verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying. According to the Fair Credit Reporting Act, you have the right upon written request made within a reasonable time to; ask whether you are subject of a consumer report, request disclosure of the nature and scope of an investigative consumer report if one was obtained; and request a copy of your report. Please be advised that the nature and scope of the most common forms of investigative consumer reports are employment verifications and/or reference checks. These searches will be conducted by ProScreening, LLC, 6361 W. 13400 S., Suite 100, Herriman, UT 84096, Phone: ************, Fax: ************, **************************** The scope of this disclosure is all-encompassing, allowing the Company to obtain from any outside organization all manner of consumer reports throughout the course of your employment to the extent permitted by law.
    $77k-121k yearly est. 6d ago
  • General Manager

    Rubio's Restaurant Group LLC 4.1company rating

    Norco, CA jobs

    Job DescriptionDescription: Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils.
    $51k-77k yearly est. 27d ago
  • General Manager

    Rubio's Restaurant Group LLC 4.1company rating

    Vista, CA jobs

    Job DescriptionDescription: Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils.
    $50k-76k yearly est. 26d ago
  • General Manager

    Rubio's Restaurant Group LLC 4.1company rating

    Yorba Linda, CA jobs

    Job DescriptionDescription: Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils.
    $51k-77k yearly est. 20d ago
  • General Manager

    Rubio's Restaurant Group LLC 4.1company rating

    Carlsbad, CA jobs

    Job DescriptionDescription: Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils.
    $51k-76k yearly est. 11d ago
  • General Manager

    Bakers Burgers 3.8company rating

    Riverside, CA jobs

    Job Details Management Riverside, San Bernardino, Yucaipa, Ontario, Hesperia - Riverside, CA Full Time High School None Any Restaurant - Food ServicePosition Information Established in 1952, Baker's is America's First Twin Kitchen serving a delicious mix of American and Mexican Food at 39 locations across the Inland Empire. One thing that sets us apart from the rest is the best-in-class service provided by our Team Members. We value each and every one of them and show our gratitude by providing the following benefits: Free Meals Tuition Discounts Generous PTO Plan Manager Bonus Program Safety Incentive Prizes Employer Matching 401(k) Plan Medical, Dental and Vision Benefits Voluntary Life, Accident and Critical Illness Insurance Pet Insurance Employee Assistance Program Service Time Awards Do we have your attention now? If so, then you should know that we are seeking energetic individuals who are eager to work and who wish to represent the Baker's brand with pride. We expect you to: Be professional, friendly, and outgoing Have excellent customer service and leadership skills Maintain a positive attitude when working under pressure Be dependable and punctual Have a willingness to learn and grow with the company Have previous restaurant management experience Baker's is committed to the development of talent from within. Career advancement opportunities to key management positions such as General Manager are always available. If you have what it takes to become a part of this elite group, click the Apply button below to get started. Position Description This position consists of responsibility for the overall management of assigned Baker's Burgers personnel and facility. The General Manager is expected to make independent, well informed decisions on an ongoing basis with limited supervision. Responsibilities include the development and overall leadership of the unit to ensure sales growth and maximum profitability. The General Manger is entrusted with the protection of the brand and assets of Baker's Burgers while at the same time providing industry leading guest service and food safety. Duties & Responsibilities General Manager - Major Duties & Responsibilities Provide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests. Responsible for upholding Baker's Burgers Policies and Procedures. Charged with growing the sales and profitability of their assigned unit. Responsible for the overall appearance of Baker's Burgers facility. Frequent and regular communication with District Manager regarding unit performance, guest concerns, and team member development. Responsible for final decision- making authority in crisis situations. Responsible for enforcement of unit operation policies and procedures, including cash control, inventory, invoices, safety, dress code, and equipment maintenance. Responsible for ordering, checking order accuracy, and storing of all food and paper product at assigned unit. Responsible for recruiting, interviewing, hiring, and training of personnel for assigned unit. Responsible for management of labor costs to meet targets. Responsible for establishing work schedules ensuring proper coverage to meet guest demands, adhering to all state and federal regulations regarding rest and meal periods, and following minor work permit restrictions. Maintain a facility that meets all safety standards, food service safety standards, local and state mandated safety requirements. Identify, train, and develop future talent. Personal Skills Ability to concentrate and perform duties accurately. Ability to learn and apply policies and procedures. Ability to adapt to change quickly and handle other tasks assigned. Ability to communicate clearly and effectively. Special Skills and Duties Demonstrate a thorough knowledge of sales operations, policies and procedures and administrative duties. Ability to organize and prioritize own tasks and tasks of others. Demonstrate leadership qualities, maintain a professional and respected relationship with subordinate team members, vendors, and guests. Education, prior work experience, and specialized skills and knowledge Minimum education required: high school diploma or GED diploma. Associate's degree or higher preferred. Experience with a wide variety of restaurant equipment and machinery. Complete and maintain ServeSafe certification. Physical environment/working conditions Required to stand for long periods of time. Frequent bending, kneeling, squatting, twisting, reaching and over shoulder reaching. Regular lifting of up to 50 pounds. Exposure to a variety of temperatures (hot, cold, and freezing). Work in close proximity to others. Exposure to noise, including use of headset device to interact with guests and team members. Able to move throughout the unit to assist guests and co-workers as necessary. Ability to travel to other units, corporate office, meetings, etc. as needed. Equipment used Ability to use drive-thru headset system. Ability to use industrial restaurant equipment (e.g. grill, fryer, slicer, steam warmer, etc.). Ability to use Point of Sale terminal. Ability to use computer, keyboard, and telephone. Other The position of General Manager is required to have a fully available unrestricted work schedule. Requirement to work late nights, early mornings, weekends, and holidays. Additional duties and responsibilities may be added based on the needs of the business, community, and team member. This Position Description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the General Manager position activities and requirements, Management reserves the right to modify, add, and/or remove duties as necessary.
    $51k-71k yearly est. 60d+ ago
  • Assistant Manager

    Rubio's Restaurant Group LLC 4.1company rating

    Carlsbad, CA jobs

    Job DescriptionDescription: Responsible and accountable for restaurant operations, assisting the General Manager, by supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security and Guest relations. Leads by example and is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) in holding Team Members accountable for the C.O.R.E 10. Essential Job Duties Assists in controlling the Profit & Loss (P&L) Statement, ensuring each individual restaurant meets or beats its' goals according to the budget. Manages the budget against projections on a daily basis. Frequently assists in analyzing financial results, making necessary adjustments according to each restaurant's individual operational needs. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and restaurant contribution to the Company's results. Assists in managing vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members and management. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Works with the General Manager in ensuring the goals and vision for the restaurant and the Company are executed. Communicates, evaluates and documents Team Members' performance as assigned, including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Makes recommendations to the General Manager regarding the needs and requirements of Team Members. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements. Communicates progress and status of the restaurant to Team Members and Restaurant Support Center staff with guidance from the General Manager or other appropriate management. Participates in development of self by attending ongoing classroom and online training. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. Knowledge: Knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires a high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the General Manager. Major Business/Professional Contacts The Assistant Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Assistant Manager plays a key role in influencing restaurant operations. The Assistant Manager is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors or outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 50 lbs. Ability to stand or walk for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-purpose printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment (e.g. food drill) and utensils.
    $35k-46k yearly est. 27d ago
  • Assistant Manager

    Rubio's Restaurant Group LLC 4.1company rating

    Orange, CA jobs

    Job DescriptionDescription: Responsible and accountable for restaurant operations, assisting the General Manager, by supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security and Guest relations. Leads by example and is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) in holding Team Members accountable for the C.O.R.E 10. Essential Job Duties Assists in controlling the Profit & Loss (P&L) Statement, ensuring each individual restaurant meets or beats its' goals according to the budget. Manages the budget against projections on a daily basis. Frequently assists in analyzing financial results, making necessary adjustments according to each restaurant's individual operational needs. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and restaurant contribution to the Company's results. Assists in managing vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members and management. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Works with the General Manager in ensuring the goals and vision for the restaurant and the Company are executed. Communicates, evaluates and documents Team Members' performance as assigned, including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Makes recommendations to the General Manager regarding the needs and requirements of Team Members. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements. Communicates progress and status of the restaurant to Team Members and Restaurant Support Center staff with guidance from the General Manager or other appropriate management. Participates in development of self by attending ongoing classroom and online training. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. Knowledge: Knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires a high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the General Manager. Major Business/Professional Contacts The Assistant Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Assistant Manager plays a key role in influencing restaurant operations. The Assistant Manager is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors or outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 50 lbs. Ability to stand or walk for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-purpose printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment (e.g. food drill) and utensils.
    $35k-46k yearly est. 29d ago
  • Assistant Manager

    Rubio's Restaurant Group LLC 4.1company rating

    Rancho Cucamonga, CA jobs

    Job DescriptionDescription: Responsible and accountable for restaurant operations, assisting the General Manager, by supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security and Guest relations. Leads by example and is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) in holding Team Members accountable for the C.O.R.E 10. Essential Job Duties Assists in controlling the Profit & Loss (P&L) Statement, ensuring each individual restaurant meets or beats its' goals according to the budget. Manages the budget against projections on a daily basis. Frequently assists in analyzing financial results, making necessary adjustments according to each restaurant's individual operational needs. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and restaurant contribution to the Company's results. Assists in managing vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members and management. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Works with the General Manager in ensuring the goals and vision for the restaurant and the Company are executed. Communicates, evaluates and documents Team Members' performance as assigned, including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Makes recommendations to the General Manager regarding the needs and requirements of Team Members. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements. Communicates progress and status of the restaurant to Team Members and Restaurant Support Center staff with guidance from the General Manager or other appropriate management. Participates in development of self by attending ongoing classroom and online training. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. Knowledge: Knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires a high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the General Manager. Major Business/Professional Contacts The Assistant Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Assistant Manager plays a key role in influencing restaurant operations. The Assistant Manager is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors or outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 50 lbs. Ability to stand or walk for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-purpose printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment (e.g. food drill) and utensils.
    $35k-46k yearly est. 20d ago
  • Assistant Manager

    Rubio's Restaurant Group LLC 4.1company rating

    San Diego, CA jobs

    Job DescriptionDescription: Responsible and accountable for restaurant operations, assisting the General Manager, by supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security and Guest relations. Leads by example and is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) in holding Team Members accountable for the C.O.R.E 10. Essential Job Duties Assists in controlling the Profit & Loss (P&L) Statement, ensuring each individual restaurant meets or beats its' goals according to the budget. Manages the budget against projections on a daily basis. Frequently assists in analyzing financial results, making necessary adjustments according to each restaurant's individual operational needs. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and restaurant contribution to the Company's results. Assists in managing vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members and management. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Works with the General Manager in ensuring the goals and vision for the restaurant and the Company are executed. Communicates, evaluates and documents Team Members' performance as assigned, including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Makes recommendations to the General Manager regarding the needs and requirements of Team Members. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements. Communicates progress and status of the restaurant to Team Members and Restaurant Support Center staff with guidance from the General Manager or other appropriate management. Participates in development of self by attending ongoing classroom and online training. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. Knowledge: Knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires a high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the General Manager. Major Business/Professional Contacts The Assistant Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Assistant Manager plays a key role in influencing restaurant operations. The Assistant Manager is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors or outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 50 lbs. Ability to stand or walk for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-purpose printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment (e.g. food drill) and utensils.
    $35k-46k yearly est. 18d ago
  • Assistant Manager

    Rubio's Restaurants, Inc. 4.1company rating

    San Diego, CA jobs

    We are looking for an experienced Assistant Manager to join our Rubio's Team! Why Rubio's? * Competitive Pay * Career growth * Medical, dental & vision insurance * 401k plan * Quarterly bonus plan based on achievable operational metrics * Referral bonus available * Paid time off * Free Shift Meals * 50% Team Member Discount The right candidate has the following characteristics: * A friendly, respectful, and enthusiastic attitude * Can foster and enforce food safety * Loves to influence and train others * Focused on the guest experience * The ability to train employees on key elements of their daily job duties * A team player who can jump in wherever needed * Partners with, and supports the General Manager to keep the restaurant running smoothly Job Qualifications: * Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. * Knowledge of all management aspects in the restaurant industry. * Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. * Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. * A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. * To be an eligible driver for Rubio's, you must be over 18 years of age, and have a valid driver's license with an acceptable driving record, and meet insurance requirements in the state in which you will be employed upon hire. When you join Rubio's, you become a part of a team that's been together for over 40 years. We may work across many locations, but at the end of the day, we are all committed to a single mission: serve delicious coastal food that you can feel great about.
    $35k-46k yearly est. 60d+ ago
  • Shift Leader

    Rubio's Restaurant Group LLC 4.1company rating

    Lancaster, CA jobs

    Job DescriptionDescription: Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and security. Is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 10. Essential Job Duties Interacts with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures Guest service according to Rubio's standards. Supervises Team Members to appropriate positions as required. Opens and/or closes restaurant according to Rubio's standards. Supervises Front of the House and Back of the House Team Members as required by Management, ensuring priorities are being followed. Supervises Team Member performance during store operations including setup, food preparation and cleaning before opening, during the shift and at closing. Provides performance feedback to Management. Performs production staff duties including cleaning the dining room, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and food quality standards. Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality checklists as required by Management. Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products. Inspects restaurant and its surroundings on a regular basis. Maintains personal hygiene as prescribed by law and Rubio's Dress Code standards. Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy. Assists in completion of periodic operational paperwork as prescribed by Management. Participates in development of self by attending ongoing classroom and online training. Non-Essential Job Duties Performs similar and incidental duties as required. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Some restaurant or retail experience preferred. Knowledge: Knowledge of aspects of the restaurant industry. Basic computer skills including e-mail and Microsoft Word. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio's.) Individual must have reliable transportation to arrive to work on time. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Reporting Relationships Reports to the General Manager and/or Assistant Manager. Major Business/Professional Contacts The Shift Leader will have constant contact with Guests, Managers, restaurant Team Members, other store Managers and Team Members, and occasional contact with Restaurant Support Center staff and outside vendors. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Shift Leader will regularly give suggestions to his/her Managers regarding operations. The Shift Leader is expected to follow appropriate procedures with respect to all communications (Assistant Manager, General Manager, District Manager, People Services Business Partner and Regional Director.) Working and Environmental Conditions Work indoors and outdoors (patio, for events, or to take trash to the dumpster). Constant exposure to fumes from restaurant and food preparation equipment and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery may help carry food in catering bags to Guest's cars or may be asked to make a delivery in their vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands Must be able to lift 55 lbs. Ability to stand for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-use printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.), cleaning solvents (cleanser, degreaser, etc.), kitchen equipment and utensils.
    $32k-41k yearly est. 27d ago
  • Shift Leader

    Rubio's Restaurant Group LLC 4.1company rating

    Riverside, CA jobs

    Job DescriptionDescription: Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and security. Is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 10. Essential Job Duties Interacts with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures Guest service according to Rubio's standards. Supervises Team Members to appropriate positions as required. Opens and/or closes restaurant according to Rubio's standards. Supervises Front of the House and Back of the House Team Members as required by Management, ensuring priorities are being followed. Supervises Team Member performance during store operations including setup, food preparation and cleaning before opening, during the shift and at closing. Provides performance feedback to Management. Performs production staff duties including cleaning the dining room, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and food quality standards. Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality checklists as required by Management. Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products. Inspects restaurant and its surroundings on a regular basis. Maintains personal hygiene as prescribed by law and Rubio's Dress Code standards. Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy. Assists in completion of periodic operational paperwork as prescribed by Management. Participates in development of self by attending ongoing classroom and online training. Non-Essential Job Duties Performs similar and incidental duties as required. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Some restaurant or retail experience preferred. Knowledge: Knowledge of aspects of the restaurant industry. Basic computer skills including e-mail and Microsoft Word. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio's.) Individual must have reliable transportation to arrive to work on time. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Reporting Relationships Reports to the General Manager and/or Assistant Manager. Major Business/Professional Contacts The Shift Leader will have constant contact with Guests, Managers, restaurant Team Members, other store Managers and Team Members, and occasional contact with Restaurant Support Center staff and outside vendors. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Shift Leader will regularly give suggestions to his/her Managers regarding operations. The Shift Leader is expected to follow appropriate procedures with respect to all communications (Assistant Manager, General Manager, District Manager, People Services Business Partner and Regional Director.) Working and Environmental Conditions Work indoors and outdoors (patio, for events, or to take trash to the dumpster). Constant exposure to fumes from restaurant and food preparation equipment and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery may help carry food in catering bags to Guest's cars or may be asked to make a delivery in their vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands Must be able to lift 55 lbs. Ability to stand for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-use printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.), cleaning solvents (cleanser, degreaser, etc.), kitchen equipment and utensils.
    $32k-41k yearly est. 8d ago
  • Shift Leader

    Rubio's Restaurants, Inc. 4.1company rating

    San Diego, CA jobs

    We are looking for experienced Shift Leaders to join our Rubio's Team! Why Rubio's? * Competitive Wages * Guest Tipping Program to boost your income * 50% Food Discount * Free Shift Meals * Medical, Dental, and Vision plans * Flexible Work Schedule What we are looking for: * A standout player who enjoys working with a team to hand craft every item from scratch * A food enthusiast who can describe our amazing menu to our guests * A leader who makes decisions confidently and is eager to learn * A person who is passionate about coaching, training and reinforcing Rubio's best practices Job Qualifications: * High School degree or equivalent combination of education and experience preferred * Restaurant or retail experience preferred * Knowledge of aspects of the restaurant industry * Basic computer skills including outlook email and Microsoft word * Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers (Bi-lingual Spanish a plus) * Overall skills and knowledge of basic mathematical principles and practices * Ability to perform basic computations to complete financial paperwork * A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio's.) * Must have reliable transportation to arrive to work on time When you join Rubio's, you become a part of a family that's been together for over 40 years. We may work across many locations, but at the end of the day, we are all committed to a single mission: serve delicious coastal food that you can feel great about.
    $31k-40k yearly est. 60d+ ago
  • Shift Leader

    Rubio's Restaurant Group LLC 4.1company rating

    San Diego, CA jobs

    Job DescriptionDescription: Shift leader Requirements:
    $31k-40k yearly est. 27d ago
  • Shift Leader D/L

    Rubio's Restaurant Group LLC 4.1company rating

    San Diego, CA jobs

    Job DescriptionDescription: Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and security. Is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 10. Requirements:
    $31k-40k yearly est. 9d ago
  • Shift Leader

    Rubio's Restaurant Group LLC 4.1company rating

    San Diego, CA jobs

    Job DescriptionDescription: Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and security. Is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 10. Essential Job Duties Interacts with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures Guest service according to Rubio's standards. Supervises Team Members to appropriate positions as required. Opens and/or closes restaurant according to Rubio's standards. Supervises Front of the House and Back of the House Team Members as required by Management, ensuring priorities are being followed. Supervises Team Member performance during store operations including setup, food preparation and cleaning before opening, during the shift and at closing. Provides performance feedback to Management. Performs production staff duties including cleaning the dining room, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and food quality standards. Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality checklists as required by Management. Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products. Inspects restaurant and its surroundings on a regular basis. Maintains personal hygiene as prescribed by law and Rubio's Dress Code standards. Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy. Assists in completion of periodic operational paperwork as prescribed by Management. Participates in development of self by attending ongoing classroom and online training. Non-Essential Job Duties Performs similar and incidental duties as required. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Some restaurant or retail experience preferred. Knowledge: Knowledge of aspects of the restaurant industry. Basic computer skills including e-mail and Microsoft Word. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio's.) Individual must have reliable transportation to arrive to work on time. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Reporting Relationships Reports to the General Manager and/or Assistant Manager. Major Business/Professional Contacts The Shift Leader will have constant contact with Guests, Managers, restaurant Team Members, other store Managers and Team Members, and occasional contact with Restaurant Support Center staff and outside vendors. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Shift Leader will regularly give suggestions to his/her Managers regarding operations. The Shift Leader is expected to follow appropriate procedures with respect to all communications (Assistant Manager, General Manager, District Manager, People Services Business Partner and Regional Director.) Working and Environmental Conditions Work indoors and outdoors (patio, for events, or to take trash to the dumpster). Constant exposure to fumes from restaurant and food preparation equipment and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery may help carry food in catering bags to Guest's cars or may be asked to make a delivery in their vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands Must be able to lift 55 lbs. Ability to stand for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-use printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.), cleaning solvents (cleanser, degreaser, etc.), kitchen equipment and utensils.
    $31k-40k yearly est. 27d ago
  • Shift Leader D/L

    Rubio's Restaurant Group LLC 4.1company rating

    San Diego, CA jobs

    We are seeking a dedicated and experienced Supervisor to join our team. The ideal candidate will be responsible for overseeing daily operations, ensuring that team members are performing their tasks efficiently and effectively. This role requires strong leadership skills and the ability to motivate and guide a diverse team. Key Responsibilities: - Supervise and coordinate daily activities of team members - Provide training and support to staff to enhance performance - Monitor workflow and productivity to ensure operational efficiency - Conduct performance evaluations and provide constructive feedback - Address and resolve any issues or conflicts within the team - Ensure compliance with company policies and procedures - Collaborate with management to implement improvements and achieve goals Skills and Qualifications: - Proven experience in a supervisory role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Ability to problem-solve and make decisions effectively - Proficient in relevant software and technology - Strong organizational skills and attention to detail - Ability to work in a fast-paced environment We welcome applicants from all backgrounds and experiences to apply for this position. Requirements:
    $31k-40k yearly est. 11d ago
  • Assistant Manager

    Bakers Burgers 3.8company rating

    Riverside, CA jobs

    Job Details Management Riverside, San Bernardino, Yucaipa, Ontario, Hesperia - Riverside, CA Full Time None $19.00 - $20.00 Hourly None Any Restaurant - Food ServicePosition Information Established in 1952, Baker's is America's First Twin Kitchen serving a delicious mix of American and Mexican Food at 39 locations across the Inland Empire. One thing that sets us apart from the rest is the best-in-class service provided by our Team Members. We value each and every one of them and show our gratitude by providing the following benefits: Free Meals Tuition Discounts Generous PTO Plan Manager Bonus Program Safety Incentive Prizes Employer Matching 401(k) Plan Medical, Dental and Vision Benefits Voluntary Life, Accident and Critical Illness Insurance Pet Insurance Employee Assistance Program Service Time Awards Do we have your attention now? If so, then you should know that we are seeking energetic individuals who are eager to work and who wish to represent the Baker's brand with pride. We expect you to: Be professional, friendly, and outgoing Have excellent customer service and leadership skills Maintain a positive attitude when working under pressure Be dependable and punctual Have a willingness to learn and grow with the company Have previous restaurant management experience Baker's is committed to the development of talent from within. Career advancement opportunities to key management positions such as General Manager are always available. If you have what it takes to become a part of this elite group, click the Apply button below to get started. Baker's is proud to be an equal opportunity employer who embraces the diversity and individuality of each one of our Team Members and Applicants. We are committed to maintaining a safe and inclusive work environment for all. Partial Position Description The position of Assistant Manager is responsible to assist in the management of assigned Baker's Burgers personnel and facility. The Assistant Manager is expected to make decisions while on duty, assist the General Manager as requested, help in the sales growth and profitability of assigned unit, and is entrusted with the protection of the brand and assets of Baker's Burgers while at the same time providing best-in-class guest service and food safety. Always maintains a positive attitude with guests, vendors, and fellow team members. Duties & Responsibilities Provide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests. Responsible for upholding and assisting in the enforcement of policies and procedures. Work assigned station(s) accurately and productively. Each guest should receive prompt, accurate, fresh food in a friendly environment. Ability to communicate effectively and in a friendly manner with guests, co-workers, and supervisors. Required to stand for long periods of time. Frequent bending, kneeling, squatting, twisting, reaching and over shoulder reaching. Regular lifting of up to 50 pounds. Exposure to noise, including use of headset device to interact with guests and co-workers. Able to move throughout the unit to assist guests and co-workers as necessary. This partial Position Description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the Assistant Manager position activities and requirements, Management reserves the right to modify, and/or remove duties and assign duties as necessary. Fast Food, Manager, Assistant Manager, Management, Cashier, Cook, Drive-Thru, Food Service, Hamburger, Taco
    $19-20 hourly 60d+ ago
  • District Manager

    El Pollo Loco Holdings 4.3company rating

    Assistant manager job at El Pollo Loco

    Our restaurants are only the tip of the flame. If you're looking for a fast-paced, innovative and welcoming workplace then a career with our Corporate Familia is right for you. What's in it for you! * Competitive pay and bonus * Medical + Dental + Vision Insurance * 401(K) Plan with match and immediate vesting * Basic Life and AD&D/Long Term Disability * Vacation + Sick Pay + 12 Paid Holidays * Vehicle stipend + gas card * Free El Pollo Loco food (Dine Out Card) + Restaurant Discount * Discounts on El Pollo Loco food, theme parks, movie tickets, sports, hotels and more The Area Leader is responsible for overseeing the operations of multiple restaurant locations within a designated geographical area. This role drives business growth while ensuring operational excellence and fostering a positive work environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Hire, train, lead, coach, develop, and mentor restaurant leadership teams including General Managers (GMs), Assistant Managers (AMs), and Shift Leaders (SLs), including one-on-one training, role modeling, developmental job assignments, and guided self-study materials. * Provide ongoing coaching to ensure all team members consistently meet and/or exceed expectations. * Foster a positive and collaborative work environment within designated area, promoting a culture of excellence and teamwork. * Implement and maintain operational standards, ensuring consistency across all locations in compliance with federal/state/local laws including employment laws, food quality and safety standards, and employee/restaurant safety policies and procedures. Manage annual budgets for each assigned restaurant location, working to achieve financial targets. * Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. Provide timely, insightful feedback, and proactive guidance to restaurant management. * Ensure control over assigned area costs through effective inventory management, labor scheduling, and resource allocation leadership. * Collaborate with each General Manager, crafting strategic plans to reduce costs, boost sales, and optimize profit to maximize results over previous year's performance benchmarks and in alignment with budgetary standards. * Conduct regular meetings and restaurant visits (i.e., deep dive inspections, area tours, announced/unannounced visits, etc.) to ensure compliance with proper staff training and scheduling, employee relations and performance management, inventory control, food and customer safety, cleanliness, and other operational standards. * Preserve brand integrity of restaurant facilities through established brand and performance standards. * Provide effective and timely resolution to escalated customer complaints. * Collaborate with the People Services Department to resolve team member conflicts and address employee relations matters that cannot be resolved at a lower management level. * Work cross-functionally with the People Services and Loss Prevention departments to investigate and settle security and cash handling violations. * Represent the Company at state and federal agency hearings, conferences, meetings, as needed. * Collaborate with the Operations Services, Training, and Marketing teams to execute regional marketing strategies and promotions (i.e., LTO modules). * Stay informed about industry trends and competitor activities to make informed business decisions. * Champion effective vertical and horizontal communications within the area including company-wide news of interest, upcoming events, limited time offers, promotions, product developments, "Best Practices" among peers, etc. * Other activities, duties or responsibilities that are assigned by your supervisor. QUALIFICATIONS - EDUCATION, EXPERIENCE, LICENSE/CERTIFICATIONS: To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required. Education/Work Experience: High school diploma or equivalent (GED) required, BA/BS degree preferred; five (5) or more years of prior General Management experience required; three (3) or more years of QSR experience as an Area Leader or District Manager, preferred. License/Certifications: Possess and maintain a valid driver's license Knowledge, Skills, and Abilities: * Experience with successfully recruiting, building, and developing a team (based on current and future needs). * Proven experience in a Multi-Unit/Area Manager role within the Quick Service Restaurant industry. * Strong understanding of QSR or multi-unit retail/restaurant/hospitality operations, including food safety, quality standards, and customer service. * Ability to analyze financial reports and implement strategies for business improvement. * Confidence in execution of strategic initiatives. * Must be decisive and able to make fact-based decisions. * Strong analytical and problem-solving mindset and skills; meticulous attention to detail * Ability to effectively communicate with internal and external business partners. * Ability to prioritize and plan work assignments and work under pressure of frequent and tight deadlines. * Ability to read, write, and interpret complex reports, documents, and correspondence. * Adept at managing and prioritizing competing time sensitive requests while working well in a team atmosphere that may be under pressure. * Ability to exercise independent judgment on matters of significance to the company. * Ability to work weekends and extended work schedules as needed. * Must be willing and able to travel locally within Southern California and to out-of-state restaurant locations, as needed by car or airplane. Our Company In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town. Over the past four decades, El Pollo Loco has grown into more than 490 restaurants across 7 states, becoming an L.A. mainstay and cultural benchmark along the way. And today, we continue to work just as hard to always provide customers with fresh and innovative L.A. Mex from our famous family dinners to Mexican entrees.
    $78k-121k yearly est. 60d+ ago

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