General Manager jobs at El Pollo Loco

Job DescriptionDescription: Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils.

Job DescriptionDescription: Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils.

Job DescriptionDescription: Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils.

The General Manager is a senior leadership role responsible for overseeing the daily operations of the Chick-fil-A restaurant while advancing the Owner/Operator's vision. This leader ensures operational excellence, profitability, and team member development while upholding Chick-fil-A's culture of hospitality, stewardship, and servant leadership. The General Manager serves as the strategic link between high-level goals and day-to-day execution, driving results in sales growth, guest experience, and operational efficiency. Key Responsibilities Operational Leadership * Lead and manage all aspects of restaurant operations, including Front of House, Back of House, Drive-Thru, and Outside Sales. * Maintain and enforce Chick-fil-A standards for food safety, cleanliness, speed of service, and guest satisfaction. * Ensure compliance with all health, safety, and labor regulations. * Monitor operational metrics (sales, labor, food cost, productivity) and adjust strategies to maximize profitability. Team Development & Leadership * Recruit, interview, and develop high quality talent for leadership and hourly positions. * Maintain succession plans for key leadership roles. * Mentor and coach other managers and team members to achieve operational and personal growth goals. * Foster a culture of care, accountability, and servant leadership in alignment with Chick-fil-A values. Guest Experience * Champion Chick-fil-A's "REMARKable" guest experience by modeling hospitality and ensuring every guest feels cared for, every visit. * Implement strategies to measure and improve guest satisfaction (through various data analytics, assessments, secret shops, surveys, guest feedback). * Help address and resolve guest concerns with professionalism and urgency in partnership with Guest Relations Manager. Financial & Strategic Management * Partner with the Owner/Operator to set financial goals and help develop annual & quarterly business plans. * Manage budgets, analyze P&L reports, and implement cost-control measures. * Identify opportunities for sales growth through community engagement, catering, digital channels, and local marketing initiatives. * Oversee vendor relationships and supply chain management to ensure efficiency and quality of product inventory Culture & Community Impact * Model Chick-fil-A's mission: "To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come in contact with Chick-fil-A." * Represent Chick-fil-A Foothill Ranch in a positive way by supporting and participating in community partnerships, sponsorships, and charitable events. * Promote Chick-fil-A's culture of excellence, integrity, and service both inside and outside the restaurant. Qualifications * Proven experience high-volume restaurant leadership (minimum 5-7 years preferred). * Bachelor's degree in Business, Hospitality Management, or related field (preferred but not required). * Strong business acumen with a track record of driving profitability and operational excellence. * Excellent leadership, communication, and conflict-resolution skills. * Ability to manage and develop large teams (75+ team members). * Proficiency in analyzing financial reports, labor models, and operational metrics. * Commitment to Chick-fil-A's values and passion for serving others. * Fluent in Spanish or have strong working Spanish Core Competencies * Servant Leadership - Models humility, empathy, and care in leading others. * Strategic Thinking - Balances long-term vision with daily execution. * Operational Excellence - Maintains uncompromising standards for quality and efficiency. * People Development - Builds leaders and fosters growth within the organization. * Resilience & Adaptability - Thrives in a fast-paced environment with changing demands. Work Environment & Expectations * Availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed. * Work 45-50 hours / week on average * Ability to stand for extended periods, lift up to 40 pounds, and work in a fast-paced restaurant/kitchen/drive-thru environment. * Willingness to be highly visible and engaged in restaurant operations daily. Compensation & Benefits * Up to $85,000 / year Competitive salary with performance-based bonuses. * Paid Phone plan * Health, dental, and vision insurance (after one year tenure). * Up to two weeks Paid Time Off (one week in 1st year) * Up to one week Paid Sick Leave. * Opportunities for professional development and growth. * Complimentary meals. This role is ideal for a high-capacity leader who is passionate about operational excellence, people development, and advancing Chick-fil-A's culture of service and impact. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Chick-fil-A is a leader in the fast-food industry and is known for its commitment to excellent food, beverages, and hospitality. Chick-fil-A at First Street celebrated its grand opening in August 2012, becoming the first restaurant in the Bay Area. We are proud of our history here and the impact we've had on the community since then. At Chick-fil-A First Street, you will discover a safe and supportive atmosphere designed to cultivate both technical proficiencies and interpersonal skills, fostering holistic personal development. We aspire to serve as your initial gateway into the workforce, and we eagerly anticipate collectively enhancing our business insight. Site: ************************************** Job Description Chick-fil-A at First Street Restaurant General Managers hold a unique position, overseeing all aspects of our multi-million dollar restaurant, including people, products, business, and operations. Your role is vital in building a strong leadership team that consistently delivers Gold Standard customer service and effectively drives business results. This includes the full spectrum of HR responsibilities-recruiting, training, developing, and retaining both part-time and full-time staff. Open Availability, to work most Fridays and Saturdays, as well as during peak holiday seasons, is required. Please note that Chick-fil-A is closed on Sundays.. You are also accountable for all restaurant operations, such as managing hours, protecting assets, and maintaining kitchen and inventory organization. By developing a deep understanding of our customer base and product assortment, Chick-fil-A General Managers can leverage these insights to propel the business forward. Our management team fosters strong relationships with cross-functional partners, Support Center staff, and associates, thereby inspiring a culture characterized by inclusivity, collaboration, and optimism. Requirements/Responsibilities What You'll Do -Create exciting and engaging environment by upholding restaurant's vision and standards -Generate new ideas to improve restaurant experience -Train and manage team members to engage with customers and ensure they have a great restaurant experience -Stay informed on new menu items/market initiatives and share knowledge with restaurant's team and customers to drive sales results -Leads and executes company management initiatives, to develop restaurant leaders/managers for career progression. -Manage annual reviews, participates in hiring decisions, and identifies opportunities to maintain high retention -Approves schedules and manages budget -Creates engaging environment by upholding Chick-fil-A's First Street vision and setting the example of being business minded and customer focused. -Partners with teams to ensure restaurants follows visual cleanliness & food safety guidelines. -Resolves operational and customer issues -Cash Management -Inventory control cost -Safety & Security Compliance The Career Progression The Restaurant General Manager position includes a 120-day training and probationary period. Successfully completing this training is the first step toward leadership roles within Chick-fil-A at First Street. We strongly believe in promoting from within, and many of our Franchise Owners and Corporate Staff we have developed and/or influenced began their careers in Restaurant Management. Qualifications What it takes -Bachelor's Degree or related experience -2+ years of restaurant management experience -Proven leadership experience and ability to thrive in team-based settings -Proven ability to drive business results in a restaurant environment -Strong critical thinking & problem solving skills -Ability to work in a fast-paced and dynamic environment -Strong ability to assess and develop talent -Excellent communication and leadership skills -High attention to detail, thoroughness and accuracy -Self motivated with ability to take initiative -Strong ability to build relationships and collaborate effectively -Track record of creating an inclusive, collaborative and fun working environment! -Lift 20lb-50lbs -Proficiency in a Language other than English is a Plus -ServSafe Manager Certification -Ability to manage multiple priorities, projects and deliverables effectively Additional Information What You'll Get As a Chick-fil-A at First Street General Manager, you're eligible for a range of benefit programs. Chick-fil-A at First Street is dedicated to offering competitive benefits that reflect our company's values and standards within the Fast Food Industry. -Bonus/Incentive Program -Paid Time Off -401k retirement plan -Medical, Dental, & Vision Insurance Available -Leadership Training and Development -Opportunities for Career Advancement -Free Employee Meals -Paid Sick Leave -Remarkable Scholarships (range $1000-$25,000) The starting hourly rate for this position is $30.00. The full pay range is $30.00-$40.00 per hour, and your actual salary will be determined by considering your specific skills and years of relevant experience. Please note that this range may be subject to change in the future. Special Instructions Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job DescriptionDescription: Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils.

Job Details Management Riverside, San Bernardino, Yucaipa, Ontario, Hesperia - Riverside, CA Full Time High School None Any Restaurant - Food ServicePosition Information Established in 1952, Baker's is America's First Twin Kitchen serving a delicious mix of American and Mexican Food at 39 locations across the Inland Empire. One thing that sets us apart from the rest is the best-in-class service provided by our Team Members. We value each and every one of them and show our gratitude by providing the following benefits: Free Meals Tuition Discounts Generous PTO Plan Manager Bonus Program Safety Incentive Prizes Employer Matching 401(k) Plan Medical, Dental and Vision Benefits Voluntary Life, Accident and Critical Illness Insurance Pet Insurance Employee Assistance Program Service Time Awards Do we have your attention now? If so, then you should know that we are seeking energetic individuals who are eager to work and who wish to represent the Baker's brand with pride. We expect you to: Be professional, friendly, and outgoing Have excellent customer service and leadership skills Maintain a positive attitude when working under pressure Be dependable and punctual Have a willingness to learn and grow with the company Have previous restaurant management experience Baker's is committed to the development of talent from within. Career advancement opportunities to key management positions such as General Manager are always available. If you have what it takes to become a part of this elite group, click the Apply button below to get started. Position Description This position consists of responsibility for the overall management of assigned Baker's Burgers personnel and facility. The General Manager is expected to make independent, well informed decisions on an ongoing basis with limited supervision. Responsibilities include the development and overall leadership of the unit to ensure sales growth and maximum profitability. The General Manger is entrusted with the protection of the brand and assets of Baker's Burgers while at the same time providing industry leading guest service and food safety. Duties & Responsibilities General Manager - Major Duties & Responsibilities Provide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests. Responsible for upholding Baker's Burgers Policies and Procedures. Charged with growing the sales and profitability of their assigned unit. Responsible for the overall appearance of Baker's Burgers facility. Frequent and regular communication with District Manager regarding unit performance, guest concerns, and team member development. Responsible for final decision- making authority in crisis situations. Responsible for enforcement of unit operation policies and procedures, including cash control, inventory, invoices, safety, dress code, and equipment maintenance. Responsible for ordering, checking order accuracy, and storing of all food and paper product at assigned unit. Responsible for recruiting, interviewing, hiring, and training of personnel for assigned unit. Responsible for management of labor costs to meet targets. Responsible for establishing work schedules ensuring proper coverage to meet guest demands, adhering to all state and federal regulations regarding rest and meal periods, and following minor work permit restrictions. Maintain a facility that meets all safety standards, food service safety standards, local and state mandated safety requirements. Identify, train, and develop future talent. Personal Skills Ability to concentrate and perform duties accurately. Ability to learn and apply policies and procedures. Ability to adapt to change quickly and handle other tasks assigned. Ability to communicate clearly and effectively. Special Skills and Duties Demonstrate a thorough knowledge of sales operations, policies and procedures and administrative duties. Ability to organize and prioritize own tasks and tasks of others. Demonstrate leadership qualities, maintain a professional and respected relationship with subordinate team members, vendors, and guests. Education, prior work experience, and specialized skills and knowledge Minimum education required: high school diploma or GED diploma. Associate's degree or higher preferred. Experience with a wide variety of restaurant equipment and machinery. Complete and maintain ServeSafe certification. Physical environment/working conditions Required to stand for long periods of time. Frequent bending, kneeling, squatting, twisting, reaching and over shoulder reaching. Regular lifting of up to 50 pounds. Exposure to a variety of temperatures (hot, cold, and freezing). Work in close proximity to others. Exposure to noise, including use of headset device to interact with guests and team members. Able to move throughout the unit to assist guests and co-workers as necessary. Ability to travel to other units, corporate office, meetings, etc. as needed. Equipment used Ability to use drive-thru headset system. Ability to use industrial restaurant equipment (e.g. grill, fryer, slicer, steam warmer, etc.). Ability to use Point of Sale terminal. Ability to use computer, keyboard, and telephone. Other The position of General Manager is required to have a fully available unrestricted work schedule. Requirement to work late nights, early mornings, weekends, and holidays. Additional duties and responsibilities may be added based on the needs of the business, community, and team member. This Position Description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the General Manager position activities and requirements, Management reserves the right to modify, add, and/or remove duties as necessary.

Who We Are At Serve Give Joy LLC, dba, Chick-fil-A in Manteca, California, we believe that everyone can impact others for good. Our goal is to create an environment that inspires, challenges, and supports each person in reaching their highest level of potential, both personally and professionally. Guided by our Purpose-to honor God in everything we do, develop servant leaders, pursue excellence and grow, so that our community is transformed-we strive to make a lasting impact that goes far beyond the walls of our restaurants. Our Vision, "Courageous Care. Moments Igniting Movements.", reminds us that small, intentional acts of care can spark extraordinary transformation. We believe in courageously leading with compassion, creating meaningful moments that ripple through our teams, our customers, and broader community. We are anchored in our Core Values, which define how we serve, lead, and treat one another: Ownership - We take accountability for our actions and results. Generosity - We recognize that everything we have is a gift, entrusted to us to serve others. Consistency - We lead with integrity, honesty, loyalty, and respect - no matter the circumstance. Care - We are committed to building an encouraging, supportive, and inclusive environment where everyone belongs. Joy - We choose positivity, laughter, and hospitality in every interaction, making each day brighter for those we serve. At Chick-fil-A Manteca, we don't just create jobs, we build careers and develop servant leaders who make a difference. If you are looking to grow in excellence, lead with purpose, and be part of something that intentionally impacts lives, you belong here. Role Overview The General Manager is the main point of contact for the Restaurant and will represent the Operator and the brand for our customers, Team Members, vendors, and the Chick-fil-A support staff. This person will strategically oversee all aspects of their location's operations in alignment and representation of the Operator's Vision and Purpose, including but not limited to creating and maintaining a remarkable guest experience, financial stewardship, profitability, food safety, culture, marketing support, and leadership development within the Serve Give Joy LLC Enterprise. The General Manager will be directly responsible for maximizing and growing sales and the brand within the region, and will spearhead strategic goals and initiatives in alignment with our Vision, Purpose, and Core Values. Key Responsibilities Vision and Purpose Alignment * Embody and share the Enterprise's Vision, Corporate Purpose, and Values to make a significant and positive impact on your team and community * Ensure that all public-facing engagements are consistent with the image, brand, culture, Vision, Values, and Corporate Purpose of Chick-fil-A * Represent the Operator and the Enterprise in all internal and external communications and decision-making and taking full ownership for decisions and outcomes * Consistently exemplify these character qualities: drive; ownership; self-motivation; positive attitude; servanthood; follow-through; excellence; flexibility, efficiency, unwavering integrity; teamwork; and professionalism Customer Experience and Sales and Brand Growth * Provide recommendations to the Executive Leadership Team in how to better steward the business and grow profits * Participate in the annual business planning, providing insights to optimize operational structures that support growth and scale * Creates and leads vision to maximize current sales channels and develop new ones * Create a competitive, enthusiastic, and positive culture towards reaching sales goals * Provides support for local and market-level marketing efforts to maintain momentum for the brand and the business * Oversee all aspects of the Restaurant's operations, including all sales channels, front-of-house, back-of-house, and drive-thru operations * Uphold the Restaurant's commitment to delivering an exceptional customer experience, focusing on friendly service, quality food, and a clean and welcoming environment * Develop and implement efficient systems and processes to enhance productivity, minimize waste, and improve overall operational efficiency * Monitor and analyze key performance indicators (KPIs) such as sales, food costs, labor costs, and customer satisfaction, and take appropriate actions to drive improvement * Stay updated on industry trends, customer preferences, and competitors to continuously enhance the Restaurant's offerings and maintain a competitive edge * Develop and partner with operational directors to apply systems that exceed cleanliness standards and ensure that the Restaurant presents a clean and sanitary environment * Directly create and oversee the implementation of all strategies related to Overall Satisfaction, Customer Experience Monitor Scores, Food Safety Scores, and any operational audits * Respond to customer feedback and complaints promptly and professionally, implementing appropriate measures to address concerns and ensure customer satisfaction Financial Stewardship * Manage the Restaurant's budget, including labor costs, food costs, and other operational expenses, including maintenance and vendor relationships, to achieve profitability targets * Conduct regular financial analysis, identify areas of opportunity or concern, assess leadership accountability and execution related strategic initiatives, and develop action plans to optimize financial performance * Collaborate with the Leadership Team to set sales goals, develop sales forecasts, and implement strategies to achieve them * Collaborate with the Executive Leadership Team to manage the budgeting, forecasting, and financial analyses of the Restaurant by reviewing the Incremental Profit Opportunity report and working with the Leadership Team to improve where needed; establishing project budgets for Directors with proper strategy/decision making * Collaborate with the Chief Human Resources Officer to evaluate labor cost performance regularly, which includes overseeing the labor and schedule for the week (reviewing it before it gets posted); tracking and monitoring labor productivity of each day-part daily; monitoring and minimizing overtime; and holding all leaders accountable to productive non-operational hours Leadership * Identify and coach leadership candidates to develop and maintain a healthy leadership pipeline that precedes the growth of the business * Foster a culture of coaching and mentoring to support professional growth and development * Meet regularly with the Leadership Team to communicate strategies, operational initiatives, and wildly important goals in alignment with our strategic business plan * Partner with the Chief Human Resources Officer to maximize the effectiveness of leadership development plans, with an emphasis on servant leadership, self-initiative, and succession * Intentionally coach, develop, and influence leaders to operate as purpose-driven, motivated, high-performance teams that embody servant leadership * Consistently reflect servant leadership in all actions, decisions, and communications within the Operator's Vision Talent * Partner with the Chief Human Resources Officer to ensure alignment of the talent management strategy to maintain adequate staffing levels at the Restaurant * Ensure that the Team Member environment is safe, engaging, and encouraging to align with our Vision, Purpose, and Values * Provide ongoing coaching and performance feedback to the Restaurant's Leadership Team, recognizing their achievements and addressing areas for improvement * Conduct regular director meetings and training sessions, and vision casting to ensure consistent communication and alignment with goals and initiatives * Lead, inspire, and require a culture of coaching, mentoring, and feedback to support professional growth and development * Continuously pursue his or her own professional and personal development through Chick-fil-A and other external resources Required Skills and Experience * Demonstrated history as an enthusiastic servant leader with a record of leadership development and business results * Proven excellent organizational skills and attention to detail * Proven track record of excellent time management skills and meeting deadlines * Demonstrated ability to create systematic and scalable operations * Demonstrated history of acting with integrity, professionalism, and confidentiality * Proven track record of strong analytical and problem-solving skills * Proven track record of excelling with systematic follow-through and auditing skills * Excellent verbal and written communication skills and an ability to coach Team Members Additional Qualifications * Preferred bachelor's degree in business administration or other similar discipline * 3+ years of experience in a restaurant leadership or operations role, directly overseeing both financial results and business growth * Must be able to lift up to 50 pounds and stand for up to 8 hours * A positive, growth mindset * Able to work full-time (45+ hours a week) and various shifts per week (nights and weekends are required), including minimally one opening and one closing shift per week * Have reliable transportation * Be authorized to work in the United States * Passion for Chick-fil-A's brand and a desire to grow with the business Benefits * Competitive salary * Meal benefits * Flexible schedule * Simple IRA * Mental health support * Medical, dental and vision insurance * Catering discounts * Development opportunities * Discretionary bonus eligibility * Education investment * 3 weeks (120 hrs) of Paid Time Off At Serve Give Joy LLC, we firmly believe that every individual has the potential to achieve greatness, and we are dedicated to creating an environment that inspires and supports our employees in reaching their highest levels of performance. Our promise is to provide a culture that fosters continuous growth, personal development, and professional excellence! We understand that each person brings unique talents, skills, and aspirations to the table, and we are committed to helping them unlock their full potential!

Job Description The Kitchen Manager has the responsibility for directing the daily operations of a quick-service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability, ensuring the highest quality products and services are delivered to our customers and other duties as required. The person applying for this position must have excellent communication skills. Previous management experience is a must. You must be a minimum age of 21+ years old for this job. Work in a Chick-fil-A restaurant A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A. Flexible Hours You probably have commitments to your family, friends, school, or sports teams. We will try to arrange your work schedule around them. Closed Sundays All Chick-fil-A restaurants are closed on Sundays, so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator The Operator is an independent business person, responsible for the restaurant's operation, who invests time in their employees, teaching them essential business skills for the future. Competitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work At Chick-fil-A, our Operators consider their team members to be more than just employees; they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate proves that team members enjoy working at Chick-fil-A. REQUIREMENTS You must be hard-working, team-oriented, friendly, honest, bilingual, and have excellent customer skills.

The Kitchen Manager has the responsibility for directing the daily operations of a quick-service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability, ensuring the highest quality products and services are delivered to our customers and other duties as required. The person applying for this position must have excellent communication skills. Previous management experience is a must. You must be a minimum age of 21+ years old for this job. Work in a Chick-fil-A restaurant A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A. Flexible Hours You probably have commitments to your family, friends, school, or sports teams. We will try to arrange your work schedule around them. Closed Sundays All Chick-fil-A restaurants are closed on Sundays, so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator The Operator is an independent business person, responsible for the restaurant's operation, who invests time in their employees, teaching them essential business skills for the future. Competitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work At Chick-fil-A, our Operators consider their team members to be more than just employees; they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate proves that team members enjoy working at Chick-fil-A. REQUIREMENTS You must be hard-working, team-oriented, friendly, honest, bilingual, and have excellent customer skills.

* This position is a full-time (35-40 hours per week), hourly, non-exempt position. * Salary: $27.00 - $30.00, per hour - see below for additional salary & benefits offered for this position requires 100% onsite work at 3181 Harbor Blvd, Costa Mesa, CA 92626 * Must be 18 years of age or older, authorized to work in the U.S., and have the ability to lift and carry up to 60 pounds for brief and short distances. * A qualified candidate will have the ability to speak and understand English. * A qualified candidate will have a minimum of 3 years of experience in the restaurant industry, and a minimum of 1 year of proven management experience. * See a full list of requirements, qualifications & skills below Responsibilities and Duties As an Operations Manager, you will join the leadership team that upholds, develops, and implements the winning strategies behind the Chick-fil-A brand. Our leadership team works together to lead and develop teams and other leaders that serve thousands of guests every day with excellence and care. This is a full-time, hourly, non-exempt position. It requires full engagement and effort over a specific area of the business. It reports to and supports the Director of Operations, their goals, and direction for the team. You will lead a thriving culture of Team Members and Shift Leaders, systems, and processes. Leadership experience and competency in these areas are required at a high level of excellence. As an Operations Manager you will be responsible for: * Operations excellence and performance * Engaging our team to uphold our Chick-fil-A standards of excellence * Stewarding the training, development, and care of team members and shift leaders * Personal growth and development - a good leader is a good learner * Developing and leading training programs * Business analysis and success * Team communication and engagement * Collaboration with other leaders on projects * Assessing and reviewing employee performance and development * Obtaining and achieving team engagement behind all company goals * Providing remarkable experiences for our guests that are fast, accurate, and safe Qualifications and Skills * A qualified candidate must be 18 years of age or older and authorized to work in the U.S. * A qualified candidate must have the ability to lift and carry up to 50 pounds for brief and short distances. * A qualified candidate will have the ability to speak and understand English. * We also look for candidates who know other languages such as Spanish or American Sign Language and many others. * Previous leadership experience is required, preferably from a high speed, quick service restaurant environment (3 or more years is highly recommended) * Prior business successes and knowledge of your industry business acumen should be demonstrated in your cover letter and throughout the interview process. (Make sure to include a cover letter along with your resume when submitting your application) * Open availability between Monday-Saturday and the ability to work at least 38 hours per week is expected for applicants wishing to be considered. * All leadership positions are expected to maintain open availability between Thursday-Saturday * You will receive additional on the job training and development throughout your career with Chick-fil-A Harbor Blvd. Operations Manager positions will be expected to regularly work six or eight hour shifts, at various times within the various day parts of: morning (5:30am-2pm), afternoon (11am-7:30pm), or evening (3:30pm-12am), depending on the needs of the business and store performance goals. A prime candidate will have availability during all of these day part times on a regular daily basis. A prime candidate will also have complete open weekend availability on Friday and Saturday. As an Operations Manager you will need to focus on the following areas in your daily performance: 1. Culture * Carry the Culture: As a key leader, you are responsible for the culture. Our culture is our stated Purpose, Vision, Mission, and Core Values. Your job is to lead in a way that represents this culture, and aligns your team to it. You are the thermostat, not the thermometer. You set the temperature. Areas of focus should be our Mission: Excellence everyday and Care for everyone, and our Core Values: Excellence, Stewardship, Hardworking, Joy, and Selflessness. * CFA Standards: You will work with the Operations Director & Shift Leaders to ensure all team members are held to the Chick-fil-A Harbor Blvd standards as stated in the employee handbook, our training material, and other policies and procedures within the business. You must personally represent these standards and hold others accountable to them at all times. Excellence is the goal! * Unity: You will collaborate with the Operations Director, other Managers, and Shift Leaders to create a cohesive and positive experience for the team. All leaders need to speak with one unified voice. You are expected to be a leader with positive, encouraging communication within the leadership team. You must quickly address any negative communication by directing it towards a resolution with the people involved. You are not an individual leader. You are part of a unified leadership team that showcases the culture of Harbor Blvd. 2. Growth * You are expected to continually grow yourself and your team at the same time. Both are required as a key leader and vital to the health of the business. * Grow Self: There are many ways to do this (books, podcasts, training, mentors, webinars, etc). Partner with your Director to help guide you in the right areas. As a leader you are directly stewarding the lives of many people. That is a great responsibility. Take it seriously. You should be intentional and consistent with your growth. Your team needs you to be a great leader and being a great leader takes a lot of work. * Grow a Team: It is your responsibility to create opportunities for others to grow in their own leadership and skills. Coaching, feedback, teaching, and accountability are done throughout the day with the purpose of growing Team Members into the best they can be. That is excellence! This should be done because you care about them personally and want them to be their best everyday. * Performance Reviews: You will work with the Operations Director to give performance reviews to Shift Leaders. This is a key development tool for you to use 2 times a year, to set specific goals and give beneficial feedback. This tool should be taken seriously and given priority in your efforts. 3. Operational Excellence * Fast service: You are responsible for the timeliness and efficiency of the drive thru. We strive to serve guests in 3 minutes or less. You are also responsible for quick and rememberable experiences. There are a lot of things that need to happen in concert to achieve this goal. It is your job to lead your team to make this a reality in all day parts. * Cleanliness: We steward our restaurant and equipment. Its your job to keep these things clean and in proper working order at all times. The drive thru is the first area our guests see and it will speak about the rest of restaurant and its leadership. Keep it clean! * Order Accuracy: You are responsible for ensuring all orders being taken are 100% accurate. * Training: You will coordinate with the Operations Team and Training Team to execute all training in the your area of the business. It is vital that we equip our team for success. Training happens officially through many tests and processes, but it should also happen throughout the day as part of a culture that strives for excellence. You set that culture. Train your team continually! 4. Metrics * Drive Thru Comparison: Top 5 in Orange County * Sales: > 20% compared to LY * Labor Costs: > $87 Productivity * Food Safety: < 2 on the audit * Safety: QIV from Deloitte: > 95% * CEM's: You need to know CEM scores and trends and how to improve them. * Overall Satisfaction: >76% * Fast service: >73% * Attentive and Courteous: >79% * Order Accuracy: >96% * Cleanliness Combined: >76% 5. Weekly Tasks * 75% Operations and upholding Chick-fil-A Standards * 10% Training Team * 5% Quarterly/Weekly Summary * 5% Administrative Projects * 5% Evaluation of Business Strategies Salary and Benefits $27.00 - $30.00, per hour As an Operations Manager you will also enjoy some of these great company benefits: * 40 hours of sick leave per year. 1 * 1 Free meal for each work shift. 2 * 50% discount on all regular menu items for yourself and your guests when you dine at our location. 2 * Off on Sundays - We are closed on Sundays so you can have a day off to spend with family and friends. * College Scholarship Opportunities - At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify. * Free counseling services are available for all employees. * Optional $10/mo telemedicine health plans are offered for all employees (part-time and full-time).2 * Affordable Health Care, Vision and Dental coverage. 3 * 401 (k) program with strong employer matching and annual contributions. 4 Starting your Career with Chick-fil-A Harbor Blvd A job at Chick-fil-A Harbor Blvd is more than just a job. It is a career focused platform that's dedicated to your personal growth and development. It's a career that strives for excellence every day and care for everyone. We are cultivating an authentic culture of care by investing in every team member's personal development and creating an environment where… * You have clear opportunities to grow * You are empowered to become a positive influential leader * Communication is healthy and effective * We embrace authentic support, restoration, and optimism You can learn more about our company culture and expectations by visiting careersatchickfila.com 1. Accrual plans begin on the first day of employment. However, paid leave is not available until after 90 days of employment. 2. Items provided may include additional restrictions or requirements pursuant to the Employee Handbook and Company policies. 3. Available for all full time employees working at least 30 hours per week within the measurement period. 4. Must be at least 21 years of age and work over 1,040 hours per year (average of 20 hours per week) to become eligible. At Chick-fil-A Costa Mesa we offer outstanding incentives to top talent team members. We are cultivating an authentic culture of care by investing in your personal development and creating an environment where: you have clear opportunities to grow, you are empowered to become a positive influential leader, communication is healthy and effective, and we embrace authentic support, restoration, and optimism. We are also committed to providing competitive compensation advancements and a first-class benefits package.

* This position is a full-time (35-40 hours per week), hourly, non-exempt position. * Salary: $27.00 - $30.00, per hour - see below for additional salary & benefits offered for this position requires 100% onsite work at 3181 Harbor Blvd, Costa Mesa, CA 92626 * Must be 18 years of age or older, authorized to work in the U.S., and have the ability to lift and carry up to 60 pounds for brief and short distances. * A qualified candidate will have the ability to speak and understand English. * A qualified candidate will have a minimum of 3 years of experience in the restaurant industry, and a minimum of 1 year of proven management experience. * See a full list of requirements, qualifications & skills below Responsibilities and Duties As an Operations Manager, you will join the leadership team that upholds, develops, and implements the winning strategies behind the Chick-fil-A brand. Our leadership team works together to lead and develop teams and other leaders that serve thousands of guests every day with excellence and care. This is a full-time, hourly, non-exempt position. It requires full engagement and effort over a specific area of the business. It reports to and supports the Director of Operations, their goals, and direction for the team. You will lead a thriving culture of Team Members and Shift Leaders, systems, and processes. Leadership experience and competency in these areas are required at a high level of excellence. As an Operations Manager you will be responsible for: * Operations excellence and performance * Engaging our team to uphold our Chick-fil-A standards of excellence * Stewarding the training, development, and care of team members and shift leaders * Personal growth and development - a good leader is a good learner * Developing and leading training programs * Business analysis and success * Team communication and engagement * Collaboration with other leaders on projects * Assessing and reviewing employee performance and development * Obtaining and achieving team engagement behind all company goals * Providing remarkable experiences for our guests that are fast, accurate, and safe Qualifications and Skills * A qualified candidate must be 18 years of age or older and authorized to work in the U.S. * A qualified candidate must have the ability to lift and carry up to 50 pounds for brief and short distances. * A qualified candidate will have the ability to speak and understand English. * We also look for candidates who know other languages such as Spanish or American Sign Language and many others. * Previous leadership experience is required, preferably from a high speed, quick service restaurant environment (3 or more years is highly recommended) * Prior business successes and knowledge of your industry business acumen should be demonstrated in your cover letter and throughout the interview process. (Make sure to include a cover letter along with your resume when submitting your application) * Open availability between Monday-Saturday and the ability to work at least 38 hours per week is expected for applicants wishing to be considered. * All leadership positions are expected to maintain open availability between Thursday-Saturday * You will receive additional on the job training and development throughout your career with Chick-fil-A Harbor Blvd. Operations Manager positions will be expected to regularly work six or eight hour shifts, at various times within the various day parts of: morning (5:30am-2pm), afternoon (11am-7:30pm), or evening (3:30pm-12am), depending on the needs of the business and store performance goals. A prime candidate will have availability during all of these day part times on a regular daily basis. A prime candidate will also have complete open weekend availability on Friday and Saturday. As an Operations Manager you will need to focus on the following areas in your daily performance: 1. Culture * Carry the Culture: As a key leader, you are responsible for the culture. Our culture is our stated Purpose, Vision, Mission, and Core Values. Your job is to lead in a way that represents this culture, and aligns your team to it. You are the thermostat, not the thermometer. You set the temperature. Areas of focus should be our Mission: Excellence everyday and Care for everyone, and our Core Values: Excellence, Stewardship, Hardworking, Joy, and Selflessness. * CFA Standards: You will work with the Operations Director & Shift Leaders to ensure all team members are held to the Chick-fil-A Harbor Blvd standards as stated in the employee handbook, our training material, and other policies and procedures within the business. You must personally represent these standards and hold others accountable to them at all times. Excellence is the goal! * Unity: You will collaborate with the Operations Director, other Managers, and Shift Leaders to create a cohesive and positive experience for the team. All leaders need to speak with one unified voice. You are expected to be a leader with positive, encouraging communication within the leadership team. You must quickly address any negative communication by directing it towards a resolution with the people involved. You are not an individual leader. You are part of a unified leadership team that showcases the culture of Harbor Blvd. 2. Growth * You are expected to continually grow yourself and your team at the same time. Both are required as a key leader and vital to the health of the business. * Grow Self: There are many ways to do this (books, podcasts, training, mentors, webinars, etc). Partner with your Director to help guide you in the right areas. As a leader you are directly stewarding the lives of many people. That is a great responsibility. Take it seriously. You should be intentional and consistent with your growth. Your team needs you to be a great leader and being a great leader takes a lot of work. * Grow a Team: It is your responsibility to create opportunities for others to grow in their own leadership and skills. Coaching, feedback, teaching, and accountability are done throughout the day with the purpose of growing Team Members into the best they can be. That is excellence! This should be done because you care about them personally and want them to be their best everyday. * Performance Reviews: You will work with the Operations Director to give performance reviews to Shift Leaders. This is a key development tool for you to use 2 times a year, to set specific goals and give beneficial feedback. This tool should be taken seriously and given priority in your efforts. 3. Operational Excellence * Fast service: You are responsible for the timeliness and efficiency of the drive thru. We strive to serve guests in 3 minutes or less. You are also responsible for quick and rememberable experiences. There are a lot of things that need to happen in concert to achieve this goal. It is your job to lead your team to make this a reality in all day parts. * Cleanliness: We steward our restaurant and equipment. Its your job to keep these things clean and in proper working order at all times. The drive thru is the first area our guests see and it will speak about the rest of restaurant and its leadership. Keep it clean! * Order Accuracy: You are responsible for ensuring all orders being taken are 100% accurate. * Training: You will coordinate with the Operations Team and Training Team to execute all training in the your area of the business. It is vital that we equip our team for success. Training happens officially through many tests and processes, but it should also happen throughout the day as part of a culture that strives for excellence. You set that culture. Train your team continually! 4. Metrics * Drive Thru Comparison: Top 5 in Orange County * Sales: > 20% compared to LY * Labor Costs: > $87 Productivity * Food Safety: < 2 on the audit * Safety: QIV from Deloitte: > 95% * CEM's: You need to know CEM scores and trends and how to improve them. * Overall Satisfaction: >76% * Fast service: >73% * Attentive and Courteous: >79% * Order Accuracy: >96% * Cleanliness Combined: >76% 5. Weekly Tasks * 75% Operations and upholding Chick-fil-A Standards * 10% Training Team * 5% Quarterly/Weekly Summary * 5% Administrative Projects * 5% Evaluation of Business Strategies Salary and Benefits $27.00 - $30.00, per hour As an Operations Manager you will also enjoy some of these great company benefits: * 40 hours of sick leave per year. 1 * 1 Free meal for each work shift. 2 * 50% discount on all regular menu items for yourself and your guests when you dine at our location. 2 * Off on Sundays - We are closed on Sundays so you can have a day off to spend with family and friends. * College Scholarship Opportunities - At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify. * Free counseling services are available for all employees. * Optional $10/mo telemedicine health plans are offered for all employees (part-time and full-time).2 * Affordable Health Care, Vision and Dental coverage. 3 * 401 (k) program with strong employer matching and annual contributions. 4 Starting your Career with Chick-fil-A Harbor Blvd A job at Chick-fil-A Harbor Blvd is more than just a job. It is a career focused platform that's dedicated to your personal growth and development. It's a career that strives for excellence every day and care for everyone. We are cultivating an authentic culture of care by investing in every team member's personal development and creating an environment where… * You have clear opportunities to grow * You are empowered to become a positive influential leader * Communication is healthy and effective * We embrace authentic support, restoration, and optimism You can learn more about our company culture and expectations by visiting careersatchickfila.com 1. Accrual plans begin on the first day of employment. However, paid leave is not available until after 90 days of employment. 2. Items provided may include additional restrictions or requirements pursuant to the Employee Handbook and Company policies. 3. Available for all full time employees working at least 30 hours per week within the measurement period. 4. Must be at least 21 years of age and work over 1,040 hours per year (average of 20 hours per week) to become eligible. At Chick-fil-A Costa Mesa we offer outstanding incentives to top talent team members. We are cultivating an authentic culture of care by investing in your personal development and creating an environment where: you have clear opportunities to grow, you are empowered to become a positive influential leader, communication is healthy and effective, and we embrace authentic support, restoration, and optimism. We are also committed to providing competitive compensation advancements and a first-class benefits package.

Our restaurants are only the tip of the flame. If you're looking for a fast-paced, innovative and welcoming workplace then a career with our Corporate Familia is right for you. What's in it for you! * Competitive pay and bonus * Medical + Dental + Vision Insurance * 401(K) Plan with match and immediate vesting * Basic Life and AD&D/Long Term Disability * Vacation + Sick Pay + 12 Paid Holidays * Vehicle stipend + gas card * Free El Pollo Loco food (Dine Out Card) + Restaurant Discount * Discounts on El Pollo Loco food, theme parks, movie tickets, sports, hotels and more The Area Leader is responsible for overseeing the operations of multiple restaurant locations within a designated geographical area. This role drives business growth while ensuring operational excellence and fostering a positive work environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Hire, train, lead, coach, develop, and mentor restaurant leadership teams including General Managers (GMs), Assistant Managers (AMs), and Shift Leaders (SLs), including one-on-one training, role modeling, developmental job assignments, and guided self-study materials. * Provide ongoing coaching to ensure all team members consistently meet and/or exceed expectations. * Foster a positive and collaborative work environment within designated area, promoting a culture of excellence and teamwork. * Implement and maintain operational standards, ensuring consistency across all locations in compliance with federal/state/local laws including employment laws, food quality and safety standards, and employee/restaurant safety policies and procedures. Manage annual budgets for each assigned restaurant location, working to achieve financial targets. * Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. Provide timely, insightful feedback, and proactive guidance to restaurant management. * Ensure control over assigned area costs through effective inventory management, labor scheduling, and resource allocation leadership. * Collaborate with each General Manager, crafting strategic plans to reduce costs, boost sales, and optimize profit to maximize results over previous year's performance benchmarks and in alignment with budgetary standards. * Conduct regular meetings and restaurant visits (i.e., deep dive inspections, area tours, announced/unannounced visits, etc.) to ensure compliance with proper staff training and scheduling, employee relations and performance management, inventory control, food and customer safety, cleanliness, and other operational standards. * Preserve brand integrity of restaurant facilities through established brand and performance standards. * Provide effective and timely resolution to escalated customer complaints. * Collaborate with the People Services Department to resolve team member conflicts and address employee relations matters that cannot be resolved at a lower management level. * Work cross-functionally with the People Services and Loss Prevention departments to investigate and settle security and cash handling violations. * Represent the Company at state and federal agency hearings, conferences, meetings, as needed. * Collaborate with the Operations Services, Training, and Marketing teams to execute regional marketing strategies and promotions (i.e., LTO modules). * Stay informed about industry trends and competitor activities to make informed business decisions. * Champion effective vertical and horizontal communications within the area including company-wide news of interest, upcoming events, limited time offers, promotions, product developments, "Best Practices" among peers, etc. * Other activities, duties or responsibilities that are assigned by your supervisor. QUALIFICATIONS - EDUCATION, EXPERIENCE, LICENSE/CERTIFICATIONS: To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required. Education/Work Experience: High school diploma or equivalent (GED) required, BA/BS degree preferred; five (5) or more years of prior General Management experience required; three (3) or more years of QSR experience as an Area Leader or District Manager, preferred. License/Certifications: Possess and maintain a valid driver's license Knowledge, Skills, and Abilities: * Experience with successfully recruiting, building, and developing a team (based on current and future needs). * Proven experience in a Multi-Unit/Area Manager role within the Quick Service Restaurant industry. * Strong understanding of QSR or multi-unit retail/restaurant/hospitality operations, including food safety, quality standards, and customer service. * Ability to analyze financial reports and implement strategies for business improvement. * Confidence in execution of strategic initiatives. * Must be decisive and able to make fact-based decisions. * Strong analytical and problem-solving mindset and skills; meticulous attention to detail * Ability to effectively communicate with internal and external business partners. * Ability to prioritize and plan work assignments and work under pressure of frequent and tight deadlines. * Ability to read, write, and interpret complex reports, documents, and correspondence. * Adept at managing and prioritizing competing time sensitive requests while working well in a team atmosphere that may be under pressure. * Ability to exercise independent judgment on matters of significance to the company. * Ability to work weekends and extended work schedules as needed. * Must be willing and able to travel locally within Southern California and to out-of-state restaurant locations, as needed by car or airplane. Our Company In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town. Over the past four decades, El Pollo Loco has grown into more than 490 restaurants across 7 states, becoming an L.A. mainstay and cultural benchmark along the way. And today, we continue to work just as hard to always provide customers with fresh and innovative L.A. Mex from our famous family dinners to Mexican entrees.

Job DescriptionDescription: Responsible and accountable for restaurant operations, assisting the General Manager, by supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security and Guest relations. Leads by example and is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) in holding Team Members accountable for the C.O.R.E 10. Essential Job Duties Assists in controlling the Profit & Loss (P&L) Statement, ensuring each individual restaurant meets or beats its' goals according to the budget. Manages the budget against projections on a daily basis. Frequently assists in analyzing financial results, making necessary adjustments according to each restaurant's individual operational needs. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and restaurant contribution to the Company's results. Assists in managing vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members and management. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Works with the General Manager in ensuring the goals and vision for the restaurant and the Company are executed. Communicates, evaluates and documents Team Members' performance as assigned, including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Makes recommendations to the General Manager regarding the needs and requirements of Team Members. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements. Communicates progress and status of the restaurant to Team Members and Restaurant Support Center staff with guidance from the General Manager or other appropriate management. Participates in development of self by attending ongoing classroom and online training. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. Knowledge: Knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires a high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the General Manager. Major Business/Professional Contacts The Assistant Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Assistant Manager plays a key role in influencing restaurant operations. The Assistant Manager is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors or outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 50 lbs. Ability to stand or walk for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-purpose printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment (e.g. food drill) and utensils.

Job DescriptionDescription: Responsible and accountable for restaurant operations, assisting the General Manager, by supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security and Guest relations. Leads by example and is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) in holding Team Members accountable for the C.O.R.E 10. Essential Job Duties Assists in controlling the Profit & Loss (P&L) Statement, ensuring each individual restaurant meets or beats its' goals according to the budget. Manages the budget against projections on a daily basis. Frequently assists in analyzing financial results, making necessary adjustments according to each restaurant's individual operational needs. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and restaurant contribution to the Company's results. Assists in managing vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members and management. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Works with the General Manager in ensuring the goals and vision for the restaurant and the Company are executed. Communicates, evaluates and documents Team Members' performance as assigned, including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Makes recommendations to the General Manager regarding the needs and requirements of Team Members. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements. Communicates progress and status of the restaurant to Team Members and Restaurant Support Center staff with guidance from the General Manager or other appropriate management. Participates in development of self by attending ongoing classroom and online training. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. Knowledge: Knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires a high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the General Manager. Major Business/Professional Contacts The Assistant Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Assistant Manager plays a key role in influencing restaurant operations. The Assistant Manager is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors or outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 50 lbs. Ability to stand or walk for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-purpose printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment (e.g. food drill) and utensils.

We are looking for an experienced Assistant Manager to join our Rubio's Team! Why Rubio's? * Competitive Pay * Career growth * Medical, dental & vision insurance * 401k plan * Quarterly bonus plan based on achievable operational metrics * Referral bonus available * Paid time off * Free Shift Meals * 50% Team Member Discount The right candidate has the following characteristics: * A friendly, respectful, and enthusiastic attitude * Can foster and enforce food safety * Loves to influence and train others * Focused on the guest experience * The ability to train employees on key elements of their daily job duties * A team player who can jump in wherever needed * Partners with, and supports the General Manager to keep the restaurant running smoothly Job Qualifications: * Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. * Knowledge of all management aspects in the restaurant industry. * Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. * Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. * A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. * To be an eligible driver for Rubio's, you must be over 18 years of age, and have a valid driver's license with an acceptable driving record, and meet insurance requirements in the state in which you will be employed upon hire. When you join Rubio's, you become a part of a team that's been together for over 40 years. We may work across many locations, but at the end of the day, we are all committed to a single mission: serve delicious coastal food that you can feel great about.

Job DescriptionDescription: Responsible and accountable for restaurant operations, assisting the General Manager, by supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security and Guest relations. Leads by example and is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) in holding Team Members accountable for the C.O.R.E 10. Essential Job Duties Assists in controlling the Profit & Loss (P&L) Statement, ensuring each individual restaurant meets or beats its' goals according to the budget. Manages the budget against projections on a daily basis. Frequently assists in analyzing financial results, making necessary adjustments according to each restaurant's individual operational needs. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and restaurant contribution to the Company's results. Assists in managing vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members and management. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Works with the General Manager in ensuring the goals and vision for the restaurant and the Company are executed. Communicates, evaluates and documents Team Members' performance as assigned, including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Makes recommendations to the General Manager regarding the needs and requirements of Team Members. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements. Communicates progress and status of the restaurant to Team Members and Restaurant Support Center staff with guidance from the General Manager or other appropriate management. Participates in development of self by attending ongoing classroom and online training. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. Knowledge: Knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires a high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the General Manager. Major Business/Professional Contacts The Assistant Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Assistant Manager plays a key role in influencing restaurant operations. The Assistant Manager is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors or outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 50 lbs. Ability to stand or walk for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-purpose printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment (e.g. food drill) and utensils.

Job DescriptionDescription: Responsible and accountable for restaurant operations, assisting the General Manager, by supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security and Guest relations. Leads by example and is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) in holding Team Members accountable for the C.O.R.E 10. Essential Job Duties Assists in controlling the Profit & Loss (P&L) Statement, ensuring each individual restaurant meets or beats its' goals according to the budget. Manages the budget against projections on a daily basis. Frequently assists in analyzing financial results, making necessary adjustments according to each restaurant's individual operational needs. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and restaurant contribution to the Company's results. Assists in managing vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members and management. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Works with the General Manager in ensuring the goals and vision for the restaurant and the Company are executed. Communicates, evaluates and documents Team Members' performance as assigned, including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Makes recommendations to the General Manager regarding the needs and requirements of Team Members. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements. Communicates progress and status of the restaurant to Team Members and Restaurant Support Center staff with guidance from the General Manager or other appropriate management. Participates in development of self by attending ongoing classroom and online training. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. Knowledge: Knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires a high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the General Manager. Major Business/Professional Contacts The Assistant Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Assistant Manager plays a key role in influencing restaurant operations. The Assistant Manager is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors or outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 50 lbs. Ability to stand or walk for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-purpose printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment (e.g. food drill) and utensils.

Job Details Management Riverside, San Bernardino, Yucaipa, Ontario, Hesperia - Riverside, CA Full Time None $19.00 - $20.00 Hourly None Any Restaurant - Food ServicePosition Information Established in 1952, Baker's is America's First Twin Kitchen serving a delicious mix of American and Mexican Food at 39 locations across the Inland Empire. One thing that sets us apart from the rest is the best-in-class service provided by our Team Members. We value each and every one of them and show our gratitude by providing the following benefits: Free Meals Tuition Discounts Generous PTO Plan Manager Bonus Program Safety Incentive Prizes Employer Matching 401(k) Plan Medical, Dental and Vision Benefits Voluntary Life, Accident and Critical Illness Insurance Pet Insurance Employee Assistance Program Service Time Awards Do we have your attention now? If so, then you should know that we are seeking energetic individuals who are eager to work and who wish to represent the Baker's brand with pride. We expect you to: Be professional, friendly, and outgoing Have excellent customer service and leadership skills Maintain a positive attitude when working under pressure Be dependable and punctual Have a willingness to learn and grow with the company Have previous restaurant management experience Baker's is committed to the development of talent from within. Career advancement opportunities to key management positions such as General Manager are always available. If you have what it takes to become a part of this elite group, click the Apply button below to get started. Baker's is proud to be an equal opportunity employer who embraces the diversity and individuality of each one of our Team Members and Applicants. We are committed to maintaining a safe and inclusive work environment for all. Partial Position Description The position of Assistant Manager is responsible to assist in the management of assigned Baker's Burgers personnel and facility. The Assistant Manager is expected to make decisions while on duty, assist the General Manager as requested, help in the sales growth and profitability of assigned unit, and is entrusted with the protection of the brand and assets of Baker's Burgers while at the same time providing best-in-class guest service and food safety. Always maintains a positive attitude with guests, vendors, and fellow team members. Duties & Responsibilities Provide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests. Responsible for upholding and assisting in the enforcement of policies and procedures. Work assigned station(s) accurately and productively. Each guest should receive prompt, accurate, fresh food in a friendly environment. Ability to communicate effectively and in a friendly manner with guests, co-workers, and supervisors. Required to stand for long periods of time. Frequent bending, kneeling, squatting, twisting, reaching and over shoulder reaching. Regular lifting of up to 50 pounds. Exposure to noise, including use of headset device to interact with guests and co-workers. Able to move throughout the unit to assist guests and co-workers as necessary. This partial Position Description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the Assistant Manager position activities and requirements, Management reserves the right to modify, and/or remove duties and assign duties as necessary. Fast Food, Manager, Assistant Manager, Management, Cashier, Cook, Drive-Thru, Food Service, Hamburger, Taco