Post job

General Manager jobs at El Pollo Loco - 113 jobs

  • El Pollo Loco District Manager

    El Pollo Loco 4.3company rating

    General manager job at El Pollo Loco

    A LOCALLY OWNED AND OPERATED FAMILY COMPANY. Operating El Pollo Loco Inc. restaurants in California, Colorado, and Utah. Leemar United Group is commited to delivering best in-class experience to its customers and employees. Job Description SIGNING BONUS!!!! We are specifically looking for District Manager to relocate to Utah with a very generous relocation package. Have you ever envisioned leading a team to success or dare to help manage a multimillion-dollar business? Well here's your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy and strong customer service skills. We'll provide you with an awesome training program, great mentors and an exceptional team that will help you launch your career. The rest is up to you! Company & Culture For over 35 years El Pollo Loco continues to dominate the market in delivering the citrus-marinated fire-grilled chicken. We opened our first restaurant in 1980 in Los Angels, and today we are over 450 restaurants strong and still growing! From our products to our people, we're truly amazing! Job Summary Manages, coaches, recognizes performance, directs activities, and establishes priorities for General Manager, Assistant Managers, Shift Leaders, and Crew members for efficient and effective restaurant operations Measuring, creating and ensuring exceptional guest experiences Coordinating and implementing new product introductions and procedures in the restaurants Ensuring execution and compliance with all security, food safety, qualifty, and cleaniliness standards Maintaining cost controls and meeting the sales/profit goals Administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files Leading restaurant management teams in recruitment, selection, hiring, retention, employee relations and corrective actions Ensuring a respectful and diverse workplace exists in the restaurants Job Detail Work Hours: Full-Time schedule, and may work any shift including opening, mid-day, and closing. The great news is that our restaurants are not open 24 hour! Career Advancement/Career Plan: We award drive and great performance with expanding your area, with greater incentives to go with it or you may even have the opportunity to advance to Operations Director. Work Attire: Business Casual Attire is a must and nonslip shoes are required Requirements: Experience: District Managers with 2 or more years of experience is highly desired. If no District Manager Experience, Must be an EPL General Manager or have the equivalent of 5 or more years of management experience, preferably in a restaurant environment. Familiarity with Point-Of-Sale systems is desired. Education: High School diploma or equivalent (GED) is preferred and college education desired. Communication: Excellent written and verbal English communication skills is preferred (second language is a plus). Ability to speak efficiently with external customers is required. Competencies: Basic math, computer skills, and strong interpersonal and conflict resolution skills. Driving/Vehicle: Must be at least 18 years old and possess a valid driver's license and a reliable vehicle that may be used for company business. Food Handler Card: Must have a ServSafe Certificate at the time of hire or obtain a ServSafe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable . Physical Demands: A District Manager regularly stands, talks, hears, uses close and distant vision, tastes, or smell, and repetitively uses their hands to reach/handle/feel/grasp objects. The position occasionally stoops/kneels/crouches/crawls and may be required to lift objects up to 40lbs. Benefits/Perks: What's in it for you! We offer eligible Employees the following Benefits/Perks: Medical + Dental + Vision Insurance Basic Life and AD&D/Long Term Disability Meal Discounts Ticket Discounts Bonuses A Consumer Report may be procured for employment purposes on behalf of Leemar United Group | Franchisee of El Pollo Loco and Farmer Boys. A consumer report or investigative consumer report including information about your character, general reputation, personal characteristics, or mode of living may be obtained. These reports may contain information regarding your credit history, criminal history, social security number verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying. According to the Fair Credit Reporting Act, you have the right upon written request made within a reasonable time to; ask whether you are subject of a consumer report, request disclosure of the nature and scope of an investigative consumer report if one was obtained; and request a copy of your report. Please be advised that the nature and scope of the most common forms of investigative consumer reports are employment verifications and/or reference checks. These searches will be conducted by ProScreening, LLC, 6361 W. 13400 S., Suite 100, Herriman, UT 84096, Phone: ************, Fax: ************, **************************** The scope of this disclosure is all-encompassing, allowing the Company to obtain from any outside organization all manner of consumer reports throughout the course of your employment to the extent permitted by law.
    $77k-120k yearly est. 23d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Front of House

    Chick-Fil-A Santa Maria 4.4company rating

    Santa Maria, CA jobs

    About the Opportunity At Chick-Fil-A, the Team Member role is an opportunity to learn, grow, and be part of a supportive, people-centered environment. You will work directly with an independent Operator who is committed to developing team members and fostering a positive workplace culture. No prior experience is required-we provide comprehensive training for all positions. Why You'll Love Working With Us Flexible Scheduling We understand the importance of balancing work with school, family, and other commitments and will work with you to develop a schedule that supports your life. Always Closed on Sundays All Chick-fil-A restaurants are closed on Sundays, giving you a guaranteed day each week for rest, family time, or personal activities. Leadership & Development Opportunities Hands-on training from your Operator Leadership development programs at Intermediate and Advanced levels Internal pathways for career growth, including opportunities to pursue leadership roles or explore becoming a future Operator Scholarship Programs Eligible team members may apply for: $2,500 Leadership Scholarships $25,000 True Inspiration Scholarships (awarded annually by an independent review panel) Competitive Pay & Benefits Competitive hourly pay (see pay range above) Training and skill development Opportunities for cross-training Positive, team-oriented work environment Role Summary Team Members help create an excellent guest experience by delivering high-quality service, consistent food safety and presentation, and genuine care for customers. You will uphold the principles of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC). Key Responsibilities Follow and comply with all sections of the Employee Handbook and all restaurant policies Provide friendly, helpful, and efficient service to every guest Execute food preparation and presentation standards, including portion accuracy and FIFO (First In, First Out) procedures Maintain a clean, safe, and organized work environment Support guest recovery efforts by responding promptly and positively to guest concerns Arrive on time and prepared for each scheduled shift Proactively pursue training opportunities and cross-training certifications Accurately track, record, and store product waste according to procedures Use holding, timing, and tracking systems as required (HOH positions) Work collaboratively with team members and demonstrate professionalism at all times Follow appearance and uniform standards as outlined in the Employee Handbook Notify leadership and assist in finding coverage when unable to work a scheduled shift Required Qualifications Must be at least 16 years of age Reliable transportation to and from work Ability to understand and follow food safety, service, and operational procedures Ability to communicate clearly and courteously with guests and team members Ability to lift and carry up to 50 pounds repeatedly during shifts (This physical requirement is directly related to carrying product, unloading supplies, and performing back-of-house duties.) Ability to stand and walk for extended periods Willingness to learn and follow operational processes Preferred Qualities Friendly, welcoming, and patient customer service approach Dependable, punctual, and consistent in work habits Team-oriented mindset and willingness to assist others Initiative to identify and complete tasks independently Desire for ongoing development, training, and growth Strong attention to detail and adherence to procedures Positive, helpful attitude and a commitment to serving others Equal Opportunity Employer Chick-Fil-A is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to individuals with disabilities throughout the application and employment process.
    $35k-47k yearly est. 7d ago
  • General Manager

    Rubio's Restaurant Group 4.1company rating

    Vista, CA jobs

    Full-time Description Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils. Salary Description $72,000-$80,000
    $72k-80k yearly 60d+ ago
  • General Manager

    Rubio's Restaurant Group 4.1company rating

    Yorba Linda, CA jobs

    Full-time Description Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils.
    $51k-77k yearly est. 60d+ ago
  • General Manager

    Rubio's Restaurant Group LLC 4.1company rating

    Vista, CA jobs

    Job DescriptionDescription: Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils.
    $50k-76k yearly est. 13d ago
  • General Manager

    Rubio's Restaurant Group 4.1company rating

    San Diego, CA jobs

    Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils. Salary Description $75,000 - $78,000 (Yearly)
    $75k-78k yearly 42d ago
  • General Manager

    Rubio's Restaurant Group LLC 4.1company rating

    San Diego, CA jobs

    Job DescriptionDescription: Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils.
    $50k-76k yearly est. 11d ago
  • General Manager

    Rubio's Restaurant Group LLC 4.1company rating

    Carlsbad, CA jobs

    Job DescriptionDescription: Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils.
    $51k-76k yearly est. 28d ago
  • General Manager

    Rubio's Restaurant Group 4.1company rating

    Carlsbad, CA jobs

    Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security, and Guest relations. Leads by example, is personally accountable for, and holds Team Members accountable for the C.O.R.E 10. Essential Job Duties Controls Profit & Loss (P&L) Statement, ensuring the individual restaurant meets or beats its' goals according to the budget. Prepares and manages contingency plans for potential business and operational changes. Thinks like an owner and comes up with creative solutions. Plans, tracks and manages the budget against projections on a daily basis. Frequently analyzes financial results, making necessary adjustments according to each restaurant's individual operational needs. Researches, implements and oversees potential sales and marketing opportunities. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and the individual restaurant contribution to the Company's results. Oversees and manages vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Deploys team in a manner that maximizes Guest interaction. Creates a leadership presence in the restaurant, to provide Guests access to management, and to actively monitor the interaction between Team Members and Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members, and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Is able to identify ‘talent' when promoting or hiring staff. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Communicates, evaluates and documents Team Members' performance including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Sets clear and achievable goals for Team Members. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements, relying on personal judgment and experience to determine when unique circumstances may call for additional measures that fall outside of the operational policies and procedures. As the leader of the store, avoids “heads down” tasks and devotes the vast majority of their time on a weekly basis to training and developing Team Members, assessing their performance, identifying opportunities to improve operational efficiency, assigning and delegating tasks, and other leadership responsibilities necessary to maintain a productive and profitable restaurant. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Non-Essential Job Duties May perform any and all duties of all positions on a training basis and/or on a rare relief basis only. Expected to spend the vast majority of time leading and evaluating Team Members, and not on duties that are normally performed by Team Members. If any General Manager is not meeting these expectations as to how they are expected to spend their time, the General Manager must immediately report the situation to their leadership, including their District Manager. Requirements Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of two-years managing a fast casual restaurant for a major chain or completed Rubio's General Manager training program. Knowledge: Working knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation and be able to accept assignments anywhere in the district. Leadership and Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the District Manager. Major Business/Professional Contacts The General Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The General Manager plays a key role in influencing restaurant operations. The General Manager is expected to follow appropriate procedures with respect to all communications (District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors and outdoors (patio, offsite events.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures, in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 55 lbs. Ability to stand or walk for long periods of time. On occasion, performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment, for example, for training purposes. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools & Equipment Used Computer, telephone, calculator, multi-purpose printer. On rare occasion, for training and/or relief basis only, may use the cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment, and utensils. Salary Description $23.08-$26.50
    $51k-76k yearly est. 60d+ ago
  • General Manager

    Bakers Burgers 3.8company rating

    Riverside, CA jobs

    Established in 1952, Baker's is America's First Twin Kitchen serving a delicious mix of American and Mexican Food at 39 locations across the Inland Empire. One thing that sets us apart from the rest is the best-in-class service provided by our Team Members. We value each and every one of them and show our gratitude by providing the following benefits: Free Meals Tuition Discounts Generous PTO Plan Manager Bonus Program Safety Incentive Prizes Employer Matching 401(k) Plan Medical, Dental and Vision Benefits Voluntary Life, Accident and Critical Illness Insurance Pet Insurance Employee Assistance Program Service Time Awards Do we have your attention now? If so, then you should know that we are seeking energetic individuals who are eager to work and who wish to represent the Baker's brand with pride. We expect you to: Be professional, friendly, and outgoing Have excellent customer service and leadership skills Maintain a positive attitude when working under pressure Be dependable and punctual Have a willingness to learn and grow with the company Have previous restaurant management experience Baker's is committed to the development of talent from within. Career advancement opportunities to key management positions such as General Manager are always available. If you have what it takes to become a part of this elite group, click the Apply button below to get started. Qualifications This position consists of responsibility for the overall management of assigned Baker's Burgers personnel and facility. The General Manager is expected to make independent, well informed decisions on an ongoing basis with limited supervision. Responsibilities include the development and overall leadership of the unit to ensure sales growth and maximum profitability. The General Manger is entrusted with the protection of the brand and assets of Baker's Burgers while at the same time providing industry leading guest service and food safety. Duties & Responsibilities General Manager - Major Duties & Responsibilities Provide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests. Responsible for upholding Baker's Burgers Policies and Procedures. Charged with growing the sales and profitability of their assigned unit. Responsible for the overall appearance of Baker's Burgers facility. Frequent and regular communication with District Manager regarding unit performance, guest concerns, and team member development. Responsible for final decision- making authority in crisis situations. Responsible for enforcement of unit operation policies and procedures, including cash control, inventory, invoices, safety, dress code, and equipment maintenance. Responsible for ordering, checking order accuracy, and storing of all food and paper product at assigned unit. Responsible for recruiting, interviewing, hiring, and training of personnel for assigned unit. Responsible for management of labor costs to meet targets. Responsible for establishing work schedules ensuring proper coverage to meet guest demands, adhering to all state and federal regulations regarding rest and meal periods, and following minor work permit restrictions. Maintain a facility that meets all safety standards, food service safety standards, local and state mandated safety requirements. Identify, train, and develop future talent. Personal Skills Ability to concentrate and perform duties accurately. Ability to learn and apply policies and procedures. Ability to adapt to change quickly and handle other tasks assigned. Ability to communicate clearly and effectively. Special Skills and Duties Demonstrate a thorough knowledge of sales operations, policies and procedures and administrative duties. Ability to organize and prioritize own tasks and tasks of others. Demonstrate leadership qualities, maintain a professional and respected relationship with subordinate team members, vendors, and guests. Education, prior work experience, and specialized skills and knowledge Minimum education required: high school diploma or GED diploma. Associate's degree or higher preferred. Experience with a wide variety of restaurant equipment and machinery. Complete and maintain ServeSafe certification. Physical environment/working conditions Required to stand for long periods of time. Frequent bending, kneeling, squatting, twisting, reaching and over shoulder reaching. Regular lifting of up to 50 pounds. Exposure to a variety of temperatures (hot, cold, and freezing). Work in close proximity to others. Exposure to noise, including use of headset device to interact with guests and team members. Able to move throughout the unit to assist guests and co-workers as necessary. Ability to travel to other units, corporate office, meetings, etc. as needed. Equipment used Ability to use drive-thru headset system. Ability to use industrial restaurant equipment (e.g. grill, fryer, slicer, steam warmer, etc.). Ability to use Point of Sale terminal. Ability to use computer, keyboard, and telephone. Other The position of General Manager is required to have a fully available unrestricted work schedule. Requirement to work late nights, early mornings, weekends, and holidays. Additional duties and responsibilities may be added based on the needs of the business, community, and team member. This Position Description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the General Manager position activities and requirements, Management reserves the right to modify, add, and/or remove duties as necessary.
    $51k-71k yearly est. 16d ago
  • Chick-fil-A FOOTHILL RANCH - General Manager/Director

    Chick-Fil-A 4.4company rating

    Lake Forest, CA jobs

    The General Manager is a senior leadership role responsible for overseeing the daily operations of the Chick-fil-A restaurant while advancing the Owner/Operator's vision. This leader ensures operational excellence, profitability, and team member development while upholding Chick-fil-A's culture of hospitality, stewardship, and servant leadership. The General Manager serves as the strategic link between high-level goals and day-to-day execution, driving results in sales growth, guest experience, and operational efficiency. Key Responsibilities Operational Leadership Lead and manage all aspects of restaurant operations, including Front of House, Back of House, Drive-Thru, and Outside Sales. Maintain and enforce Chick-fil-A standards for food safety, cleanliness, speed of service, and guest satisfaction. Ensure compliance with all health, safety, and labor regulations. Monitor operational metrics (sales, labor, food cost, productivity) and adjust strategies to maximize profitability. Team Development & Leadership Recruit, interview, and develop high quality talent for leadership and hourly positions. Maintain succession plans for key leadership roles. Mentor and coach other managers and team members to achieve operational and personal growth goals. Foster a culture of care, accountability, and servant leadership in alignment with Chick-fil-A values. Guest Experience Champion Chick-fil-A's “REMARKable” guest experience by modeling hospitality and ensuring every guest feels cared for, every visit. Implement strategies to measure and improve guest satisfaction (through various data analytics, assessments, secret shops, surveys, guest feedback). Help address and resolve guest concerns with professionalism and urgency in partnership with Guest Relations Manager. Financial & Strategic Management Partner with the Owner/Operator to set financial goals and help develop annual & quarterly business plans. Manage budgets, analyze P&L reports, and implement cost-control measures. Identify opportunities for sales growth through community engagement, catering, digital channels, and local marketing initiatives. Oversee vendor relationships and supply chain management to ensure efficiency and quality of product inventory Culture & Community Impact Model Chick-fil-A's mission: “To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come in contact with Chick-fil-A.” Represent Chick-fil-A Foothill Ranch in a positive way by supporting and participating in community partnerships, sponsorships, and charitable events. Promote Chick-fil-A's culture of excellence, integrity, and service both inside and outside the restaurant. Qualifications Proven experience high-volume restaurant leadership (minimum 5-7 years preferred). Bachelor's degree in Business, Hospitality Management, or related field (preferred but not required). Strong business acumen with a track record of driving profitability and operational excellence. Excellent leadership, communication, and conflict-resolution skills. Ability to manage and develop large teams (75+ team members). Proficiency in analyzing financial reports, labor models, and operational metrics. Commitment to Chick-fil-A's values and passion for serving others. Fluent in Spanish or have strong working Spanish Core Competencies Servant Leadership - Models humility, empathy, and care in leading others. Strategic Thinking - Balances long-term vision with daily execution. Operational Excellence - Maintains uncompromising standards for quality and efficiency. People Development - Builds leaders and fosters growth within the organization. Resilience & Adaptability - Thrives in a fast-paced environment with changing demands. Work Environment & Expectations Availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed. Work 45-50 hours / week on average Ability to stand for extended periods, lift up to 40 pounds, and work in a fast-paced restaurant/kitchen/drive-thru environment. Willingness to be highly visible and engaged in restaurant operations daily. Compensation & Benefits Up to $85,000 / year Competitive salary with performance-based bonuses. Paid Phone plan Health, dental, and vision insurance (after one year tenure). Up to two weeks Paid Time Off (one week in 1st year) Up to one week Paid Sick Leave. Opportunities for professional development and growth. Complimentary meals. This role is ideal for a high-capacity leader who is passionate about operational excellence, people development, and advancing Chick-fil-A's culture of service and impact. Work schedule 8 hour shift Weekend availability On call Holidays Day shift Night shift Overtime Supplemental pay Bonus pay Benefits Flexible schedule Health insurance Dental insurance Vision insurance Employee discount Other Paid time off
    $85k yearly 60d+ ago
  • General Manager

    Chick-Fil-A 4.4company rating

    Antioch, CA jobs

    Available! At Chick-fil-A Lone Tree Way, we believe that working in our restaurant is more than just a job; it's a chance to grow and develop yourself and others. As a General Manager, you will be at the forefront of creating a fun and enthusiastic workplace while leading a large team. Chick-fil-A Lone Tree Way is entirely focused on being FOR the team, FOR the guest, and FOR the community. Our mission of being FOR is in all that we do, and while we offer numerous benefits and proudly boast a awesome culture, the General Manager role really is about one thing: serving your team and community. Responsibilities Lead a team of ~100 toward our collective goals Steward our finances and ensure we are honoring God, our team, and our guests with our resources Ensure each guest has the opportunity to receive best in class service Work closely with a diverse team of leaders to invest in, develop, and encourage our team to grow Grow our brand locally Qualifications High school diploma or equivalent required Previous management experience in the food and beverage industry preferred Strong leadership and communication skills Desire to grow and achieve something meaningful Ability to work flexible hours, including weekends and holidays Benefits Health, dental, and vision insurance 401k matching Flexible Scheduling Employee discounts and bonus pay opportunities Paid time off to recharge and refresh Location: Antioch at Lone Tree Way 5705 Lone Tree Wy, Antioch, CA 94531, USA Apply now and join our Chick-fil-A family! Work schedule 8 hour shift 10 hour shift Weekend availability Holidays Day shift Night shift Overtime Supplemental pay Supplemental income Bonus pay Benefits Health insurance Paid time off Flexible schedule Dental insurance Vision insurance 401(k) matching Employee discount
    $49k-66k yearly est. 27d ago
  • General Manager

    Chick-Fil-A 4.4company rating

    Antioch, CA jobs

    Available! At Chick-fil-A Lone Tree Way, we believe that working in our restaurant is more than just a job; it's a chance to grow and develop yourself and others. As a General Manager, you will be at the forefront of creating a fun and enthusiastic workplace while leading a large team. Chick-fil-A Lone Tree Way is entirely focused on being FOR the team, FOR the guest, and FOR the community. Our mission of being FOR is in all that we do, and while we offer numerous benefits and proudly boast a awesome culture, the General Manager role really is about one thing: serving your team and community. Responsibilities * Lead a team of ~100 toward our collective goals * Steward our finances and ensure we are honoring God, our team, and our guests with our resources * Ensure each guest has the opportunity to receive best in class service * Work closely with a diverse team of leaders to invest in, develop, and encourage our team to grow * Grow our brand locally Qualifications * High school diploma or equivalent required * Previous management experience in the food and beverage industry preferred * Strong leadership and communication skills * Desire to grow and achieve something meaningful * Ability to work flexible hours, including weekends and holidays Benefits * Health, dental, and vision insurance * 401k matching * Flexible Scheduling * Employee discounts and bonus pay opportunities * Paid time off to recharge and refresh Location: Antioch at Lone Tree Way 5705 Lone Tree Wy, Antioch, CA 94531, USA Apply now and join our Chick-fil-A family! Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. We look forward to investing into you!
    $49k-66k yearly est. 27d ago
  • El Pollo Loco District Manager

    El Pollo Loco 4.3company rating

    General manager job at El Pollo Loco

    A LOCALLY OWNED AND OPERATED FAMILY COMPANY. Operating El Pollo Loco Inc. restaurants in California, Colorado, and Utah. Leemar United Group is commited to delivering best in-class experience to its customers and employees. Job Description SIGNING BONUS!!!! We are specifically looking for District Manager to relocate to Utah with a very generous relocation package. Have you ever envisioned leading a team to success or dare to help manage a multimillion-dollar business? Well here's your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy and strong customer service skills. We'll provide you with an awesome training program, great mentors and an exceptional team that will help you launch your career. The rest is up to you! Company & Culture For over 35 years El Pollo Loco continues to dominate the market in delivering the citrus-marinated fire-grilled chicken. We opened our first restaurant in 1980 in Los Angels, and today we are over 450 restaurants strong and still growing! From our products to our people, we're truly amazing! Job Summary Manages, coaches, recognizes performance, directs activities, and establishes priorities for General Manager, Assistant Managers, Shift Leaders, and Crew members for efficient and effective restaurant operations Measuring, creating and ensuring exceptional guest experiences Coordinating and implementing new product introductions and procedures in the restaurants Ensuring execution and compliance with all security, food safety, qualifty, and cleaniliness standards Maintaining cost controls and meeting the sales/profit goals Administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files Leading restaurant management teams in recruitment, selection, hiring, retention, employee relations and corrective actions Ensuring a respectful and diverse workplace exists in the restaurants Job Detail Work Hours: Full-Time schedule, and may work any shift including opening, mid-day, and closing. The great news is that our restaurants are not open 24 hour! Career Advancement/Career Plan: We award drive and great performance with expanding your area, with greater incentives to go with it or you may even have the opportunity to advance to Operations Director. Work Attire: Business Casual Attire is a must and nonslip shoes are required Requirements: Experience: District Managers with 2 or more years of experience is highly desired. If no District Manager Experience, Must be an EPL General Manager or have the equivalent of 5 or more years of management experience, preferably in a restaurant environment. Familiarity with Point-Of-Sale systems is desired. Education: High School diploma or equivalent (GED) is preferred and college education desired. Communication: Excellent written and verbal English communication skills is preferred (second language is a plus). Ability to speak efficiently with external customers is required. Competencies: Basic math, computer skills, and strong interpersonal and conflict resolution skills. Driving/Vehicle: Must be at least 18 years old and possess a valid driver's license and a reliable vehicle that may be used for company business. Food Handler Card: Must have a ServSafe Certificate at the time of hire or obtain a ServSafe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable . Physical Demands: A District Manager regularly stands, talks, hears, uses close and distant vision, tastes, or smell, and repetitively uses their hands to reach/handle/feel/grasp objects. The position occasionally stoops/kneels/crouches/crawls and may be required to lift objects up to 40lbs. Benefits/Perks: What's in it for you! We offer eligible Employees the following Benefits/Perks: Medical + Dental + Vision Insurance Basic Life and AD&D/Long Term Disability Meal Discounts Ticket Discounts Bonuses A Consumer Report may be procured for employment purposes on behalf of Leemar United Group | Franchisee of El Pollo Loco and Farmer Boys. A consumer report or investigative consumer report including information about your character, general reputation, personal characteristics, or mode of living may be obtained. These reports may contain information regarding your credit history, criminal history, social security number verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. Credit history will only be requested where such information is substantially related to the duties and responsibilities of the position for which you are applying. According to the Fair Credit Reporting Act, you have the right upon written request made within a reasonable time to; ask whether you are subject of a consumer report, request disclosure of the nature and scope of an investigative consumer report if one was obtained; and request a copy of your report. Please be advised that the nature and scope of the most common forms of investigative consumer reports are employment verifications and/or reference checks. These searches will be conducted by ProScreening, LLC, 6361 W. 13400 S., Suite 100, Herriman, UT 84096, Phone: ************, Fax: ************, **************************** The scope of this disclosure is all-encompassing, allowing the Company to obtain from any outside organization all manner of consumer reports throughout the course of your employment to the extent permitted by law.
    $77k-121k yearly est. 23d ago
  • ASSISTANT MANAGER

    Braum's Inc. 4.3company rating

    Commerce, CA jobs

    Assistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits and a top of the line bonus program. Bonus is paid bi-weekly Position: Assistant Manager Experience: 2 years Shift: 2:00 pm - Close Hourly Compensation: $16.50 - $17.00 (annually $45,000 - $48,500) Assistant Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. Teach, coach and provide leadership to the store crew members. Maximize store sales through customer satisfaction and food quality. Oversee the daily operations of Braum's food service function, grocery market and fountain sales. Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Reports to: Store Manager If your work experience demonstrates the following traits/abilities, we would like to hear from you: Customer focus. Work ethic with high standard for integrity. Positive approach to training, developing and interacting with all levels of the store team. Ability to build a successful team by building an environment of trust. Ability to adapt to customer and employee needs as well as store environment conditions. Can communicate effectively with leadership team members. Ability to identify the most effective team alignment to enhance performance. Follow-up and follow through with discipline. Initiate action and achieve goals. Organized, detailed and able to follow practices/procedures. Able to review, understand and analyze reporting results. High School Diploma or G.E.D. required. Retail Management experience. Must be at least 21 years old Must have valid Driver License Benefits: Medical insurance Dental insurance Vision insurance 401k retirement planning with company match Short-Term Disability insurance Paid vacations Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2026-0055
    $45k-48.5k yearly Auto-Apply 17d ago
  • ASSISTANT MANAGER (DAY)

    Braum's Inc. 4.3company rating

    Pittsburg, CA jobs

    Assistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits and a top of the line bonus program. Bonus is paid bi-weekly Position: Assistant Manager Experience: 2 years Shift: 5:30 am - 3:00 pm Hourly Compensation: $17.50 - $18.00 (annually $47,500 - $52,000) Assistant Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. Teach, coach and provide leadership to the store crew members. Maximize store sales through customer satisfaction and food quality. Oversee the daily operations of Braum's food service function, grocery market and fountain sales. Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Reports to: Store Manager If your work experience demonstrates the following traits/abilities, we would like to hear from you: Customer focus. Work ethic with high standard for integrity. Positive approach to training, developing and interacting with all levels of the store team. Ability to build a successful team by building an environment of trust. Ability to adapt to customer and employee needs as well as store environment conditions. Can communicate effectively with leadership team members. Ability to identify the most effective team alignment to enhance performance. Follow-up and follow through with discipline. Initiate action and achieve goals. Organized, detailed and able to follow practices/procedures. Able to review, understand and analyze reporting results. High School Diploma or G.E.D. required. Retail Management experience. Must be at least 21 years old Must have valid Driver License Benefits: Medical insurance Dental insurance Vision insurance 401k retirement planning with company match Short-Term Disability insurance Paid vacations Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2026-0061
    $47.5k-52k yearly Auto-Apply 13d ago
  • Assistant Manager

    Rubio's Restaurant Group 4.1company rating

    Carlsbad, CA jobs

    Responsible and accountable for restaurant operations, assisting the General Manager, by supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security and Guest relations. Leads by example and is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) in holding Team Members accountable for the C.O.R.E 10. Essential Job Duties Assists in controlling the Profit & Loss (P&L) Statement, ensuring each individual restaurant meets or beats its' goals according to the budget. Manages the budget against projections on a daily basis. Frequently assists in analyzing financial results, making necessary adjustments according to each restaurant's individual operational needs. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and restaurant contribution to the Company's results. Assists in managing vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members and management. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Works with the General Manager in ensuring the goals and vision for the restaurant and the Company are executed. Communicates, evaluates and documents Team Members' performance as assigned, including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Makes recommendations to the General Manager regarding the needs and requirements of Team Members. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements. Communicates progress and status of the restaurant to Team Members and Restaurant Support Center staff with guidance from the General Manager or other appropriate management. Participates in development of self by attending ongoing classroom and online training. Requirements Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. Knowledge: Knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires a high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the General Manager. Major Business/Professional Contacts The Assistant Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Assistant Manager plays a key role in influencing restaurant operations. The Assistant Manager is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors or outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 50 lbs. Ability to stand or walk for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-purpose printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment (e.g. food drill) and utensils.
    $35k-46k yearly est. 60d+ ago
  • Assistant Manager

    Rubios 4.1company rating

    San Diego, CA jobs

    We are looking for an experienced Assistant Manager to join our Rubio's Team! Why Rubio's? Competitive Pay Career growth Medical, dental & vision insurance 401k plan Quarterly bonus plan based on achievable operational metrics Referral bonus available Paid time off Free Shift Meals 50% Team Member Discount The right candidate has the following characteristics: A friendly, respectful, and enthusiastic attitude Can foster and enforce food safety Loves to influence and train others Focused on the guest experience The ability to train employees on key elements of their daily job duties A team player who can jump in wherever needed Partners with, and supports the General Manager to keep the restaurant running smoothly Job Qualifications: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred . Knowledge of all management aspects in the restaurant industry. Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. To be an eligible driver for Rubio's, you must be over 18 years of age, and have a valid driver's license with an acceptable driving record, and meet insurance requirements in the state in which you will be employed upon hire. When you join Rubio's, you become a part of a team that's been together for over 40 years. We may work across many locations, but at the end of the day, we are all committed to a single mission: serve delicious coastal food that you can feel great about.
    $35k-46k yearly est. 16d ago
  • Assistant Manager

    Rubio's Restaurant Group 4.1company rating

    Orange, CA jobs

    Full-time Description Responsible and accountable for restaurant operations, assisting the General Manager, by supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security and Guest relations. Leads by example and is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) in holding Team Members accountable for the C.O.R.E 10. Essential Job Duties Assists in controlling the Profit & Loss (P&L) Statement, ensuring each individual restaurant meets or beats its' goals according to the budget. Manages the budget against projections on a daily basis. Frequently assists in analyzing financial results, making necessary adjustments according to each restaurant's individual operational needs. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and restaurant contribution to the Company's results. Assists in managing vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members and management. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Works with the General Manager in ensuring the goals and vision for the restaurant and the Company are executed. Communicates, evaluates and documents Team Members' performance as assigned, including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Makes recommendations to the General Manager regarding the needs and requirements of Team Members. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements. Communicates progress and status of the restaurant to Team Members and Restaurant Support Center staff with guidance from the General Manager or other appropriate management. Participates in development of self by attending ongoing classroom and online training. Requirements Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. Knowledge: Knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires a high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the General Manager. Major Business/Professional Contacts The Assistant Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Assistant Manager plays a key role in influencing restaurant operations. The Assistant Manager is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors or outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 50 lbs. Ability to stand or walk for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-purpose printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment (e.g. food drill) and utensils. Salary Description $21.01-$23.35 (HOULRY)
    $35k-46k yearly est. 60d+ ago
  • Assistant Manager

    Rubio's Restaurant Group LLC 4.1company rating

    Orange, CA jobs

    Job DescriptionDescription: Responsible and accountable for restaurant operations, assisting the General Manager, by supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security and Guest relations. Leads by example and is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) in holding Team Members accountable for the C.O.R.E 10. Essential Job Duties Assists in controlling the Profit & Loss (P&L) Statement, ensuring each individual restaurant meets or beats its' goals according to the budget. Manages the budget against projections on a daily basis. Frequently assists in analyzing financial results, making necessary adjustments according to each restaurant's individual operational needs. Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and restaurant contribution to the Company's results. Assists in managing vendor efficiency and quality standards. Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant's performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints. Interviews, hires, evaluates, promotes and terminates Team Members and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales. Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members and management. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Works with the General Manager in ensuring the goals and vision for the restaurant and the Company are executed. Communicates, evaluates and documents Team Members' performance as assigned, including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Makes recommendations to the General Manager regarding the needs and requirements of Team Members. Controls and manages Team Member turnover by ensuring Team Member satisfaction. Delegates duties according to each individual's strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints. Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its' surroundings on a regular basis. Ensures high quality food by implementing Rubio's standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork. Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records. Ensures that Rubio's operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant's individual operational needs and requirements. Communicates progress and status of the restaurant to Team Members and Restaurant Support Center staff with guidance from the General Manager or other appropriate management. Participates in development of self by attending ongoing classroom and online training. Requirements: Job Qualifications Education: High School degree or equivalent combination of education and experience. Experience: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred. Knowledge: Knowledge of all management aspects in the restaurant industry. Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers. Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork. Other: A valid driver's license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district. Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires a high level of concentration and attention to detail for extended periods of time to attend to restaurant operations. Reporting Relationships Reports to the General Manager. Major Business/Professional Contacts The Assistant Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Assistant Manager plays a key role in influencing restaurant operations. The Assistant Manager is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, Regional Director, VP of Operations, and People Services.) Working and Environmental Conditions Works indoors or outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery, may help carry food in catering bags to Guest's cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.) Physical Demands On occasion, must be able to lift up to 50 lbs. Ability to stand or walk for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met. Tools and Equipment Used Computer, telephone, calculator, multi-purpose printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment (e.g. food drill) and utensils.
    $35k-46k yearly est. 16d ago

Learn more about El Pollo Loco jobs