Field Supervisor jobs at Elara Holdings Inc

Supervisor, Delivery Expert Setup For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong. What you will be doing: The Supervisor, Delivery Expert Setup (DES) supervises and coordinates the daily activities of the DES Operation. The main responsibility of a Supervisor is to motivate, develop, and guide a team of remote, DES Technicians across the U.S. to ensure their ability to provide outstanding customer service, offer our connected home product consistently, and follow through tasks effectively. DES Technicians will be entirely remote with their Supervisor acting as their primary point of contact. Supervisors will be accountable for managing Technician schedules and monitoring staffing levels. Supervisors will also ensure compliance and provide coaching to all Technicians. Essential Duties and Responsibilities: Managing and instructing the daily activities of DES Technicians Using all available instruments to ensure effective supervision, planning, and managing functions Developing Technicians towards reaching full potential on key performance metrics Driving sales, operational, and customer service metrics by motivating Technicians, holding them accountable for their performance, and providing consistent and targeted feedback Demonstrating an understanding of sales behaviors and resources and customer service best practices. Ensuring Technicians are knowledgeable about the products, and Serve, Solve, and Sell in every customer interaction Using data to develop action plans for the team to drive sales and operational performance consistent with Asurion's Core Values Carrying out coaching, training, and performance management of all Technicians Acting as an information source and answering Expert questions, assigning tasks, following up and giving instructions as needed Resolving client and internal complaints and questions Ensuring that the team members acquire the appropriate support, instruments, and training to apply skills and knowledge on the job Carrying out performance measurement and evaluation of all Technicians to improve efficiency Communicating solutions, effectiveness, best practices, and opportunities within the organization Practicing and ensuring compliance with Asurion and client policies and procedures Here's what you'll bring to the team: Ability to inspire trust and credibility to support Technicians Ability to motivate and coach remote employees Must be able to ensure Technicians are meeting or exceeding client expectations Excellent interpersonal skills-ability to develop effective relationships with internal and external professionals both virtually and face-to-face Excellent team developing skills Experience supporting and delivering on sales requirements Ability to plan well and prioritize multiple projects simultaneously Maintain character under tight pressure in an adaptable environment Excellent critical thinking skills to collect appropriate data and make good decisions quickly Excellent written and verbal communication skills Bachelor's degree or associate degree from an accredited institution or equivalent work experience 1+ year(s) of supervisory experience with an excellent aptitude for motivating and coaching employees Technical experience in assembling and/or dissembling electronic devices preferred Passion for technology Technical certifications preferred Demonstrated team developing experience, must have a track record of developing teams that consistently exceed client expectations Located in same region as team and willing to travel up to 30% if needed Have reliable transportation. Able to be on site at the Forward Stocking Locations and In Home jobs as needed We take care of you (benefits/perks): Competitive pay and benefits including health, dental, and vision Retirement savings plan Paid time off Continuing education support Ongoing training to grow your skills About Asurion Asurion helps people protect, connect and enjoy the latest tech - to make life a little easier. Every day our 19,500 experts help nearly 300 million people around the world solve the most common and uncommon tech issues. We're just a call, tap, click or visit away for everything from getting a same-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps or bewilderment. We think you should stay connected and get the most from the tech you love... no matter the type of tech or where you purchased it.

Supervisor, Delivery Expert Setup For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong. What you will be doing: The Supervisor, Delivery Expert Setup (DES) supervises and coordinates the daily activities of the DES Operation. The main responsibility of a Supervisor is to motivate, develop, and guide a team of remote, DES Technicians across the U.S. to ensure their ability to provide outstanding customer service, offer our connected home product consistently, and follow through tasks effectively. DES Technicians will be entirely remote with their Supervisor acting as their primary point of contact. Supervisors will be accountable for managing Technician schedules and monitoring staffing levels. Supervisors will also ensure compliance and provide coaching to all Technicians. Essential Duties and Responsibilities: Managing and instructing the daily activities of DES Technicians Using all available instruments to ensure effective supervision, planning, and managing functions Developing Technicians towards reaching full potential on key performance metrics Driving sales, operational, and customer service metrics by motivating Technicians, holding them accountable for their performance, and providing consistent and targeted feedback Demonstrating an understanding of sales behaviors and resources and customer service best practices. Ensuring Technicians are knowledgeable about the products, and Serve, Solve, and Sell in every customer interaction Using data to develop action plans for the team to drive sales and operational performance consistent with Asurion's Core Values Carrying out coaching, training, and performance management of all Technicians Acting as an information source and answering Expert questions, assigning tasks, following up and giving instructions as needed Resolving client and internal complaints and questions Ensuring that the team members acquire the appropriate support, instruments, and training to apply skills and knowledge on the job Carrying out performance measurement and evaluation of all Technicians to improve efficiency Communicating solutions, effectiveness, best practices, and opportunities within the organization Practicing and ensuring compliance with Asurion and client policies and procedures Here's what you'll bring to the team: Ability to inspire trust and credibility to support Technicians Ability to motivate and coach remote employees Must be able to ensure Technicians are meeting or exceeding client expectations Excellent interpersonal skills-ability to develop effective relationships with internal and external professionals both virtually and face-to-face Excellent team developing skills Experience supporting and delivering on sales requirements Ability to plan well and prioritize multiple projects simultaneously Maintain character under tight pressure in an adaptable environment Excellent critical thinking skills to collect appropriate data and make good decisions quickly Excellent written and verbal communication skills Bachelor's degree or associate degree from an accredited institution or equivalent work experience 1+ year(s) of supervisory experience with an excellent aptitude for motivating and coaching employees Technical experience in assembling and/or dissembling electronic devices preferred Passion for technology Technical certifications preferred Demonstrated team developing experience, must have a track record of developing teams that consistently exceed client expectations Located in same region as team and willing to travel up to 30% if needed Have reliable transportation. Able to be on site at the Forward Stocking Locations and In Home jobs as needed We take care of you (benefits/perks): Competitive pay and benefits including health, dental, and vision Retirement savings plan Paid time off Continuing education support Ongoing training to grow your skills About Asurion Asurion helps people protect, connect and enjoy the latest tech - to make life a little easier. Every day our 19,500 experts help nearly 300 million people around the world solve the most common and uncommon tech issues. We're just a call, tap, click or visit away for everything from getting a same-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps or bewilderment. We think you should stay connected and get the most from the tech you love... no matter the type of tech or where you purchased it.

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description This role is responsible for designing, developing, and implementing projects and initiatives within a subset of a field discipline that aligns with claims strategic direction and supports strategic goals. The TCL manages a subset of the operations of a team within a market claim office (MCO), including leading, training, inspiring, engaging and motivating leaders and employees in one or more business segments with a focus on collaboration, innovation, and customer centricity.**National General is seeking a Large Loss Field Leadership Manager - a dynamic, results-driven leader with deep technical expertise and a passion for developing people.This leadership role oversees a team of Bodily Injury (BI) Large Loss Adjusters responsible for managing complex, high-severity claims across Commercial, Homeowners, Personal Auto, and Umbrella policies.The ideal candidate will have extensive experience in BI large loss and litigated claims, with strong knowledge of commercial, homeowners, and personal auto bodily injury and UM/UIM claims. This individual excels at strategic decision-making, cultivates a collaborative and high-performing team culture, and demonstrates proven success in people development and talent growth.**Key Responsibilities • Ensures understanding of business objectives, results, processes, etc. with their direct reports • Fosters a collaborative environment that inspires and motivates many employees • Develops and directs business unit action plans • Manages and resolves escalated customer communications, concerns, conflicts or issues • Accountable for human resources duties, including resource management, hiring, performance management, talent development and compensation planning • Responsible for complex claim decisions, identification of hiring, training, and succession planning opportunities, and the development and implementation of short- and long-term strategies and process improvements to achieve corporate financial outcomes • Analyzes results and contributes to the development of strategies and action plans to support the achievement of operational goals related to customer service, loss cost management, and expense controls Supervisory Responsibilities • This job has supervisory duties. #LI-TR1 Compensation Base compensation offered for this role is $92,560 - $143,380 annually and is based on experience and qualifications. *** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The **Field Care Coordinator- HIDE SNP** is an essential element of an Integrated Care Model and is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that the person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into the community. This position is Field Based with a Home-Based office. The expected travel time for member home visits is typically 75% within a 50-mile radius and/or 50-minute drive from your home pending business needs. If you reside in or near **Kalamazoo County, MI or surrounding area** , you will have the flexibility to telecommute* as you take on some tough challenges. **Primary Responsibilities:** + Develop and implement care plan interventions throughout the continuum of care as a single point of contact + Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members + Advocate for persons and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team + Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care + Identifies problems/barriers to care and provide appropriate care management interventions + Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services + Provides resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate + Manage the person-centered service/support plan throughout the continuum of care + Conduct home visits in coordination with the person and care team + Conduct in-person visits, which may include nursing homes, assisted living, hospital or home + Gathers, documents, and maintains all member information and care management activities to ensure compliance with current state and federal guidelines **What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:** + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Must possess one of the following + Current, unrestricted independent licensure as a Registered Nurse (RN) in state of Michigan + Master's degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW) + Bachelor's degree and current, unrestricted independent licensure as a Social Worker (e.g. LLBSW, LBSW) + 2+ years of experience working within the community health setting in a healthcare role + 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.) + 1+ years of experience working with persons with long-term care needs and/or home and community-based services + 1+ years of experience working in electronic documentation systems and with MS Office (Outlook, Excel, Word) + Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 75% of the time depending on member and business needs + Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) + Ability to travel to Southfield, MI office for quarterly team meetings + Must reside within the state of Michigan **Preferred Qualifications:** + RN or LMSW, LLMSW, LCSW + 1+ years of medical case management experience + Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care + Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) + Experience with MI Health Link (MMP) + Experience working in Managed Care + Working knowledge of NCQA documentation standards *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED #RPOLinkedin

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The **Care Coordinator** is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that a person receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into community. If you reside within Johnson **County, KS** , you will enjoy the flexibility to telecommute* as you take on some tough challenges. **Primary Responsibilities:** + Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care + Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services + Manage the person-centered service/support plan throughout the continuum of care + Communicate with all stakeholders the required health - related information to ensure quality coordinated care and services are provided expeditiously to all people + Advocate for people and families as needed to ensure the person's needs and choices are fully represented and supported by the health care team + Conduct home visits in coordination with people and care team, which may include a community service coordinator + Conduct in-person visits which may include nursing homes, assisted living, hospital or home + Serve as a resource for community care coordinator, if applicable You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Bachelor's Degree in Social Work, Rehabilitation, Nursing, Psychology, Special Education, Gerontology, or related human services area + 1+ years of experience working with people with long-term care needs + 1+ years of experience working within the community health setting in a health care role + Intermediate level of computer proficiency including the use of Microsoft Outlook, Teams and multiple web applications + Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information and live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service + Ability to travel 50% -75% of time for role + Must possess a valid driver's license, current automobile insurance and access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area **Preferred Qualifications:** + Licensed Social Worker or Clinical Degree + 1+ years of experience working with people receiving services on one of the home and community-based waivers in KS + Experience with electronic charting + Experience with arranging community resources + Background in managing populations with complex medical or behavioral needs **Soft Skills:** + Strong communication and customer service skills both in person and via phone + Ability to work independently and maintain good judgment and accountability + Demonstrated ability to work well with others + Strong organizational and time management skills + Ability to multi-task and prioritize tasks to meet all deadlines + Ability to work well under pressure in a fast-paced environment + Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED

**$5,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS** At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The **Field Care Coordinator- HIDE SNP** is an essential element of an Integrated Care Model and is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that the person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into the community. This position is Field Based with a Home-Based office. The expected travel time for member home visits is typically 75% within a 50-mile radius and/or 50-minute drive from your home pending business needs. If you reside in or near **Saint Joseph County, MI or surrounding area** , you will have the flexibility to telecommute* as you take on some tough challenges. **Primary Responsibilities:** + Develop and implement care plan interventions throughout the continuum of care as a single point of contact + Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members + Advocate for persons and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team + Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care + Identifies problems/barriers to care and provide appropriate care management interventions + Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services + Provides resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate + Manage the person-centered service/support plan throughout the continuum of care + Conduct home visits in coordination with the person and care team + Conduct in-person visits, which may include nursing homes, assisted living, hospital or home + Gathers, documents, and maintains all member information and care management activities to ensure compliance with current state and federal guidelines **What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:** + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Must possess one of the following: + Current, unrestricted independent licensure as a Registered Nurse (RN) in state of Michigan + Master's degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW) + Bachelor's degree and current, unrestricted independent licensure as a Social Worker (e.g. LLBSW, LBSW) + 2+ years of experience working within the community health setting in a healthcare role + 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.) + 1+ years of experience working with persons with long-term care needs and/or home and community-based services + 1+ years of experience working in electronic documentation systems and with MS Office (Outlook, Excel, Word) + Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 75% of the time depending on member and business needs + Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) + Ability to travel to Southfield, MI office for quarterly team meetings + Must reside within the state of Michigan **Preferred Qualifications:** + RN or LMSW, LLMSW, LCSW + 1+ years of medical case management experience + Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care + Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) + Experience with MI Health Link (MMP) + Experience working in Managed Care + Working knowledge of NCQA documentation standards *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. ****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.** Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED

**$5,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS** At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The **Field Care Coordinator- HIDE SNP** is an essential element of an Integrated Care Model and is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that the person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into the community. This position is Field Based with a Home-Based office. The expected travel time for member home visits is typically 75% within a 50-mile radius and/or 50-minute drive from your home pending business needs. If you reside in or near **Cass County, MI or surrounding area** , you will have the flexibility to telecommute* as you take on some tough challenges. **Primary Responsibilities:** + Develop and implement care plan interventions throughout the continuum of care as a single point of contact + Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members + Advocate for persons and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team + Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care + Identifies problems/barriers to care and provide appropriate care management interventions + Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services + Provides resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate + Manage the person-centered service/support plan throughout the continuum of care + Conduct home visits in coordination with the person and care team + Conduct in-person visits, which may include nursing homes, assisted living, hospital or home + Gathers, documents, and maintains all member information and care management activities to ensure compliance with current state and federal guidelines **What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:** + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Must possess one of the following: + Current, unrestricted independent licensure as a Registered Nurse (RN) in state of Michigan + Master's degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW) + Bachelor's degree and current, unrestricted independent licensure as a Social Worker (e.g. LLBSW, LBSW) + 2+ years of experience working within the community health setting in a healthcare role + 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.) + 1+ years of experience working with persons with long-term care needs and/or home and community-based services + 1+ year experience working in electronic documentation systems and with MS Office (Outlook, Excel, Word) + Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 75% of the time depending on member and business needs + Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) + Ability to travel to Southfield, MI office for quarterly team meetings + Must reside within the state of Michigan **Preferred Qualifications:** + RN or LMSW, LLMSW, LCSW + 1+ years of medical case management experience + Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care + Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) + Experience with MI Health Link (MMP) + Experience working in Managed Care + Working knowledge of NCQA documentation standards *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. ****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.** Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Field Care Coordinator- HIDE SNP is an essential element of an Integrated Care Model and is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that the person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into the community. This position is Field Based with a Home-Based office. The expected travel time for member home visits is typically 75% within a 50-mile radius and/or 50-minute drive from your home pending business needs. If you reside in or near Kalamazoo County, MI or surrounding area, you will have the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: * Develop and implement care plan interventions throughout the continuum of care as a single point of contact * Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members * Advocate for persons and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team * Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care * Identifies problems/barriers to care and provide appropriate care management interventions * Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services * Provides resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate * Manage the person-centered service/support plan throughout the continuum of care * Conduct home visits in coordination with the person and care team * Conduct in-person visits, which may include nursing homes, assisted living, hospital or home * Gathers, documents, and maintains all member information and care management activities to ensure compliance with current state and federal guidelines What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: * Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Must possess one of the following * Current, unrestricted independent licensure as a Registered Nurse (RN) in state of Michigan * Master's degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW) * Bachelor's degree and current, unrestricted independent licensure as a Social Worker (e.g. LLBSW, LBSW) * 2+ years of experience working within the community health setting in a healthcare role * 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.) * 1+ years of experience working with persons with long-term care needs and/or home and community-based services * 1+ years of experience working in electronic documentation systems and with MS Office (Outlook, Excel, Word) * Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 75% of the time depending on member and business needs * Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) * Ability to travel to Southfield, MI office for quarterly team meetings * Must reside within the state of Michigan Preferred Qualifications: * RN or LMSW, LLMSW, LCSW * 1+ years of medical case management experience * Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care * Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) * Experience with MI Health Link (MMP) * Experience working in Managed Care * Working knowledge of NCQA documentation standards * All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED #RPOLinkedin

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The **Care Coordinator** is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that a person receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into community. If you reside within Johnson **County, KS** , you will enjoy the flexibility to telecommute* as you take on some tough challenges. **Primary Responsibilities:** + Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care + Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services + Manage the person-centered service/support plan throughout the continuum of care + Communicate with all stakeholders the required health - related information to ensure quality coordinated care and services are provided expeditiously to all people + Advocate for people and families as needed to ensure the person's needs and choices are fully represented and supported by the health care team + Conduct home visits in coordination with people and care team, which may include a community service coordinator + Conduct in-person visits which may include nursing homes, assisted living, hospital or home + Serve as a resource for community care coordinator, if applicable You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Bachelor's Degree in Social Work, Rehabilitation, Nursing, Psychology, Special Education, Gerontology, or related human services area + 1+ years of experience working with people with long-term care needs + 1+ years of experience working within the community health setting in a health care role + Intermediate level of computer proficiency including the use of Microsoft Outlook, Teams and multiple web applications + Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information and live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service + Ability to travel 50% -75% of time for role + Must possess a valid driver's license, current automobile insurance and access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area **Preferred Qualifications:** + Licensed Social Worker or Clinical Degree + 1+ years of experience working with people receiving services on one of the home and community-based waivers in KS + Experience with electronic charting + Experience with arranging community resources + Background in managing populations with complex medical or behavioral needs **Soft Skills:** + Strong communication and customer service skills both in person and via phone + Ability to work independently and maintain good judgment and accountability + Demonstrated ability to work well with others + Strong organizational and time management skills + Ability to multi-task and prioritize tasks to meet all deadlines + Ability to work well under pressure in a fast-paced environment + Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Care Coordinator is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that a person receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into community. If you reside within Johnson County, KS, you will enjoy the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: * Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care * Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services * Manage the person-centered service/support plan throughout the continuum of care * Communicate with all stakeholders the required health - related information to ensure quality coordinated care and services are provided expeditiously to all people * Advocate for people and families as needed to ensure the person's needs and choices are fully represented and supported by the health care team * Conduct home visits in coordination with people and care team, which may include a community service coordinator * Conduct in-person visits which may include nursing homes, assisted living, hospital or home * Serve as a resource for community care coordinator, if applicable You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Bachelor's Degree in Social Work, Rehabilitation, Nursing, Psychology, Special Education, Gerontology, or related human services area * 1+ years of experience working with people with long-term care needs * 1+ years of experience working within the community health setting in a health care role * Intermediate level of computer proficiency including the use of Microsoft Outlook, Teams and multiple web applications * Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information and live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service * Ability to travel 50% -75% of time for role * Must possess a valid driver's license, current automobile insurance and access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area Preferred Qualifications: * Licensed Social Worker or Clinical Degree * 1+ years of experience working with people receiving services on one of the home and community-based waivers in KS * Experience with electronic charting * Experience with arranging community resources * Background in managing populations with complex medical or behavioral needs Soft Skills: * Strong communication and customer service skills both in person and via phone * Ability to work independently and maintain good judgment and accountability * Demonstrated ability to work well with others * Strong organizational and time management skills * Ability to multi-task and prioritize tasks to meet all deadlines * Ability to work well under pressure in a fast-paced environment * Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others * All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The **Care Coordinator** is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that a person receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into community. If you reside within Johnson **County, KS** , you will enjoy the flexibility to telecommute* as you take on some tough challenges. **Primary Responsibilities:** + Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care + Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services + Manage the person-centered service/support plan throughout the continuum of care + Communicate with all stakeholders the required health - related information to ensure quality coordinated care and services are provided expeditiously to all people + Advocate for people and families as needed to ensure the person's needs and choices are fully represented and supported by the health care team + Conduct home visits in coordination with people and care team, which may include a community service coordinator + Conduct in-person visits which may include nursing homes, assisted living, hospital or home + Serve as a resource for community care coordinator, if applicable You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Bachelor's Degree in Social Work, Rehabilitation, Nursing, Psychology, Special Education, Gerontology, or related human services area + 1+ years of experience working with people with long-term care needs + 1+ years of experience working within the community health setting in a health care role + Intermediate level of computer proficiency including the use of Microsoft Outlook, Teams and multiple web applications + Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information and live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service + Ability to travel 50% -75% of time for role + Must possess a valid driver's license, current automobile insurance and access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area **Preferred Qualifications:** + Licensed Social Worker or Clinical Degree + 1+ years of experience working with people receiving services on one of the home and community-based waivers in KS + Experience with electronic charting + Experience with arranging community resources + Background in managing populations with complex medical or behavioral needs **Soft Skills:** + Strong communication and customer service skills both in person and via phone + Ability to work independently and maintain good judgment and accountability + Demonstrated ability to work well with others + Strong organizational and time management skills + Ability to multi-task and prioritize tasks to meet all deadlines + Ability to work well under pressure in a fast-paced environment + Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Field Care Coordinator- HIDE SNP is an essential element of an Integrated Care Model and is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that the person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into the community. This position is Field Based with a Home-Based office. The expected travel time for member home visits is typically 75% within a 50-mile radius and/or 50-minute drive from your home pending business needs. If you reside in or near Branch County, MI or surrounding area, you will have the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: * Develop and implement care plan interventions throughout the continuum of care as a single point of contact * Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members * Advocate for persons and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team * Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care * Identifies problems/barriers to care and provide appropriate care management interventions * Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services * Provides resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate * Manage the person-centered service/support plan throughout the continuum of care * Conduct home visits in coordination with the person and care team * Conduct in-person visits, which may include nursing homes, assisted living, hospital or home * Gathers, documents, and maintains all member information and care management activities to ensure compliance with current state and federal guidelines What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: * Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Must possess one of the following: * Current, unrestricted independent licensure as a Registered Nurse (RN) in state of Michigan * Master's degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW) * Bachelor's degree and current, unrestricted independent licensure as a Social Worker (e.g. LLBSW, LBSW) * 2+ years of experience working within the community health setting in a healthcare role * 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.) * 1+ years of experience working with persons with long-term care needs and/or home and community-based services * 1+ years of experience working in electronic documentation systems and with MS Office (Outlook, Excel, Word) * Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 75% of the time depending on member and business needs * Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) * Ability to travel to Southfield, MI office for quarterly team meetings * Must reside within the state of Michigan Preferred Qualifications: * RN or LMSW, LLMSW, LCSW * 1+ years of medical case management experience * Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care * Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) * Experience with MI Health Link (MMP) * Experience working in Managed Care * Working knowledge of NCQA documentation standards * All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The **Field Care Coordinator- HIDE SNP** is an essential element of an Integrated Care Model and is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that the person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into the community. This position is Field Based with a Home-Based office. The expected travel time for member home visits is typically 75% within a 50-mile radius and/or 50-minute drive from your home pending business needs. If you reside in or near **Branch County, MI or surrounding area** , you will have the flexibility to telecommute* as you take on some tough challenges. **Primary Responsibilities:** + Develop and implement care plan interventions throughout the continuum of care as a single point of contact + Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members + Advocate for persons and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team + Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care + Identifies problems/barriers to care and provide appropriate care management interventions + Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services + Provides resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate + Manage the person-centered service/support plan throughout the continuum of care + Conduct home visits in coordination with the person and care team + Conduct in-person visits, which may include nursing homes, assisted living, hospital or home + Gathers, documents, and maintains all member information and care management activities to ensure compliance with current state and federal guidelines **What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:** + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Must possess one of the following: + Current, unrestricted independent licensure as a Registered Nurse (RN) in state of Michigan + Master's degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW) + Bachelor's degree and current, unrestricted independent licensure as a Social Worker (e.g. LLBSW, LBSW) + 2+ years of experience working within the community health setting in a healthcare role + 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.) + 1+ years of experience working with persons with long-term care needs and/or home and community-based services + 1+ years of experience working in electronic documentation systems and with MS Office (Outlook, Excel, Word) + Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 75% of the time depending on member and business needs + Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) + Ability to travel to Southfield, MI office for quarterly team meetings + Must reside within the state of Michigan **Preferred Qualifications:** + RN or LMSW, LLMSW, LCSW + 1+ years of medical case management experience + Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care + Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) + Experience with MI Health Link (MMP) + Experience working in Managed Care + Working knowledge of NCQA documentation standards *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The **Care Coordinator** is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that a person receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into community. If you reside within Johnson **County, KS** , you will enjoy the flexibility to telecommute* as you take on some tough challenges. **Primary Responsibilities:** + Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care + Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services + Manage the person-centered service/support plan throughout the continuum of care + Communicate with all stakeholders the required health - related information to ensure quality coordinated care and services are provided expeditiously to all people + Advocate for people and families as needed to ensure the person's needs and choices are fully represented and supported by the health care team + Conduct home visits in coordination with people and care team, which may include a community service coordinator + Conduct in-person visits which may include nursing homes, assisted living, hospital or home + Serve as a resource for community care coordinator, if applicable You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Bachelor's Degree in Social Work, Rehabilitation, Nursing, Psychology, Special Education, Gerontology, or related human services area + 1+ years of experience working with people with long-term care needs + 1+ years of experience working within the community health setting in a health care role + Intermediate level of computer proficiency including the use of Microsoft Outlook, Teams and multiple web applications + Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information and live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service + Ability to travel 50% -75% of time for role + Must possess a valid driver's license, current automobile insurance and access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area **Preferred Qualifications:** + Licensed Social Worker or Clinical Degree + 1+ years of experience working with people receiving services on one of the home and community-based waivers in KS + Experience with electronic charting + Experience with arranging community resources + Background in managing populations with complex medical or behavioral needs **Soft Skills:** + Strong communication and customer service skills both in person and via phone + Ability to work independently and maintain good judgment and accountability + Demonstrated ability to work well with others + Strong organizational and time management skills + Ability to multi-task and prioritize tasks to meet all deadlines + Ability to work well under pressure in a fast-paced environment + Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED

**$5,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS** At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The **Field Care Coordinator- HIDE SNP** is an essential element of an Integrated Care Model and is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that the person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into the community. This position is Field Based with a Home-Based office. The expected travel time for member home visits is typically 75% within a 50-mile radius and/or 50-minute drive from your home pending business needs. If you reside in or near **Cass County, MI or surrounding area** , you will have the flexibility to telecommute* as you take on some tough challenges. **Primary Responsibilities:** + Develop and implement care plan interventions throughout the continuum of care as a single point of contact + Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members + Advocate for persons and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team + Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care + Identifies problems/barriers to care and provide appropriate care management interventions + Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services + Provides resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate + Manage the person-centered service/support plan throughout the continuum of care + Conduct home visits in coordination with the person and care team + Conduct in-person visits, which may include nursing homes, assisted living, hospital or home + Gathers, documents, and maintains all member information and care management activities to ensure compliance with current state and federal guidelines **What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:** + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Must possess one of the following: + Current, unrestricted independent licensure as a Registered Nurse (RN) in state of Michigan + Master's degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW) + Bachelor's degree and current, unrestricted independent licensure as a Social Worker (e.g. LLBSW, LBSW) + 2+ years of experience working within the community health setting in a healthcare role + 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.) + 1+ years of experience working with persons with long-term care needs and/or home and community-based services + 1+ year experience working in electronic documentation systems and with MS Office (Outlook, Excel, Word) + Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 75% of the time depending on member and business needs + Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) + Ability to travel to Southfield, MI office for quarterly team meetings + Must reside within the state of Michigan **Preferred Qualifications:** + RN or LMSW, LLMSW, LCSW + 1+ years of medical case management experience + Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care + Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) + Experience with MI Health Link (MMP) + Experience working in Managed Care + Working knowledge of NCQA documentation standards *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. ****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.** Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED

Job Skills / Requirements Responsible for assisting in the overall direction, coordination, and evaluation of staff engaged in cleaning and maintaining the site premises by performing the following duties personally or through subordinate staff. Fulfills management instructions in accordance with the organization's policies and applicable laws. Additional Information / Benefits Benefits: Medical Insurance, Dental Insurance, Vision Insurance This job reports to the Dulce This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift. Number of Openings for this position: 1

The description below reflects the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be necessary to complete the job requirements. ** Ensures that claims, denials, and appeals are efficiently processed and reported on a regular schedule Ensures that identified claim categories are prioritized to resolve billing-related issues Manage staff to minimize bad debt, improve cash flow, and effectively manage accounts receivables Stays apprised of coding and revenue trends; and is responsible for claim coding education to billing staff Communicates professionally with various payers as needed Participates in Joint Committee Meetings with contracted payers to identify and resolve billing, claims payment, claim denial issues Develops, evaluates, implements and revises Departmental policy and procedures related to billing, reimbursement activities, and improvement strategies Conducts monthly analysis of Medicare/Medicaid/Third Party Payers Review and resolve issues related to claim generation and rejected/denied billings Commit to highest level of business and patient confidentiality possible adhering to all HIPAA and security guidelines when accessing and sharing patient information Keeps abreast of all reimbursement billing procedures of third-party and private insurance payers and government regulations Maintains appropriate internal controls over accounts receivables Monitors accounts sent for collection and reimbursement from insurance companies and other third-party vendors Reviews, monitors and evaluates third-party reimbursement and researches variances All other relevant duties as assigned

**$10,000 Sign on Bonus** **Optum NY, (formerly Optum Tri-State NJ/NY) is seeking a Mammography Supervisor to join our team in Mount Kisco, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.** **As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.** At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while **Caring. Connecting. Growing together.** CareMount Medical is a multi-specialty medical group that provides the highest quality medical care in 40 different locations throughout Westchester, Putnam, Dutchess, Columbia and Ulster counties. Founded in 1946, CareMount Medical has grown to over 500 physicians and health experts representing 40 different medical specialties with major campuses throughout Westchester, Putnam, Dutchess, Columbia, and Ulster counties. The Group is an independent clinical affiliate of the internationally recognized Massachusetts General Hospital. CareMount Medical has on-site laboratory and radiology services, as well as endoscopy suites and infusion suites, rendering comprehensive care in one convenient location. Our commitment to quality is demonstrated by the four basic principles of CareMount Medical are to have the highest quality; physicians, diagnostic technology, state-of-the-art information technology, superior patient satisfaction and service. The group has always maintained a firm commitment to each of our patients...to provide high quality medical and surgical care in a warm, friendly setting, and in a caring manner. Each and every member of our professional and support staff is dedicated to this ideal - physicians, nurses, technicians and support personnel. Position Overview: The Mammography Supervisor provides clinical, organizational, and scheduling support/leadership to a fast-paced, multimodality radiology practice. The position with a technical focus on mammography, stereotactic biopsy and bone density, candidate will facilitate workflow by acting as a clinical liaison between all modalities, radiologist's, and front desk to maximize women's clinical services on a daily basis. **Primary Responsibilities:** + Prepare monthly technologist schedules (mammography/stereotactic biopsy/bone density) to coordinate with current radiologist staffing in order to maximize workflow including; vacations, eTime issues, and related coverage + Communicate daily department staffing (radiologist/technologists, technologists) to front desk scheduling coordinator + Perform clinical exams as needed + Organize/approve add on "stat" exams to maximize workflow within the department + Assist Clinical Operations Manager in development of clinical protocols for use within the entire practice in all locations + Lead contact in the preparation and submission of all ACR accreditations and MQSA requirements at all locations + Create, initiate, and maintain a QA mammography reporting system for all CAREMOUNT MEDICAL locations + Coordinate stereotactic/biopsy/wire locs exam protocols + Independently resolve issues and coordinate appropriate departmental resources (clerical, file room, clinical) when needed to facilitate workflow. Follow up as needed + Maintain daily contact with clinical coordinators in ultrasound-x-ray as needed + Inform Radiology Manager on a daily basis of all departmental activities needing supervisory action + Perform all aspects of employee relations including, but not limited to: evaluations, corrective action, time cards, etc. + Responsible for machine maintenance and recordkeeping of any occurrences + Maintain strictest confidentiality in all aspects + Perform other related duties assigned as necessary Optum NY was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Together, we're making health care work better for everyone. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Completion of an accredited Radiologic Technology program + AART certification/licensure + 3+ years of experience as a technologist and three years supervisory + Knowledge of standard policies, procedures and protocols to supervise the department directly + Knowledge of radiology standards to evaluate work of technologists + Demonstrated ability to maintain a well-organized, clear, "thinking" approach to all systems + Demonstrated ability to communicate clearly and professionally to all staff and physicians + Proven excellent organizational skills and ability to function independently in all administrative aspects of the standard office-operating environment (typing, WORD, EXCEL etc.) + Proven skill in developing and maintaining department quality assurance + Proven skill in identifying and resolving problems **Core customers and key relationships** + Patients + Patients, Families and Friends + Physicians and Other Medical Staff + External Medical Partners The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. _OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

Essential Duties and Responsibilities include the following. Other duties may be assigned : Supervise and manage a team of liability claims adjusters, providing guidance and support. Assign claims to adjusters and monitor their progress to ensure timely and accurate resolution. Review and approve claim settlements within authority limits. Ensure compliance with state laws, case law, and company policies. Oversee the investigation of complex liability claims, including general liability and auto liability. Coordinate and monitor litigation with attorneys, ensuring effective legal strategies. Conduct regular audits of claim files to ensure proper documentation and reserve levels. Communicate with clients to provide updates on claim status and address any concerns. Develop and implement training programs for new and existing adjusters. Participate in client meetings to discuss claim status, reserve levels, and action plans. Handle escalated claims and provide resolution strategies. Assist with client development, education, and problem-solving initiatives. Prepare and submit excess reports and requests for reimbursement to carriers. Manage subrogation claims from investigation through recovery. Qualifications Bachelor's degree or equivalent experience in insurance, risk management, or a related field. 8+ years of experience in handling auto/general liability claims, with at least 2 years in a supervisory role. State Adjuster licensing required; (multi-jurisdictional preferred). Designations a plus Strong organizational skills, attention to detail, and the ability to multi-task and prioritize work. Excellent analytical thinking skills to evaluate complex claims. Strong verbal and written communication skills, as well as interpersonal skills. Experience with negotiations and knowledge of the litigation process. Prepares performance evaluations on subordinate staff Mentors less experience co-workers to develop their understanding of procedures, state laws, and help others improve their claims handling ability Analyzes and resolves client issues independently. Attends educational seminars and networking opportunities when available. Attends marketing calls to present information about the claim process. Additional Responsibilities: Prepares performance evaluations on subordinate staff Mentors less experience co-workers to develop their understanding of procedures, state laws, and help others improve their claims handling ability Analyzes and resolves client issues independently. Attends educational seminars and networking opportunities when available. Attends marketing calls to present information about the claim process. Proficiency in basic computer skills and the ability to quickly learn new software. Strong work ethic and time management skills to efficiently handle a caseload. Ability to establish and maintain good rapport with clients and claimants. Ability to calculate figures and analyze data accurately Other duties may be assigned Physical Demand While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at ************************************* To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.