Lead Technician jobs at Electric Power Research Institute

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Senior Salesforce DevOps Engineer understands the software development lifecycle (from coding to support) and has expertise in various automation tools for developing automated pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of Salesforce deployment and, for environment lifecycle management. They are enthusiastic about software automation, and quality is always a priority. This role will collaborate with key stakeholders across the organization, including leaders, product owners, developers, and testers, to optimize release management strategies for the Enterprise Salesforce platform. **Location** This role is designated as a fully remote position within the United States. **The Main Responsibilities** + Lead the design, implementation, and management of Salesforce DevOps pipelines and automation tools. + Collaborate with cross-functional teams to ensure smooth and efficient release management of Salesforce applications and updates. + Monitor and optimize the performance of Salesforce environments, identifying and resolving issues proactively. + Design, develop, and maintain CI/CD pipelines for Salesforce metadata and code using tools such as GitHub, SonarQube, Jenkins or similar tools. + Implement and enforce best practices for version control, branching strategies, and release management processes for Salesforce projects. + Ensure compliance with security and regulatory requirements in Salesforce DevOps processes. + Create and maintain documentation of DevOps processes, including automated pipelines, developer onboarding, environment management, and release management. + Stay updated with the latest Salesforce DevOps trends, tools, and best practices. **What We Look For in a Candidate** **Required Qualifications:** + Bachelor's Degree with 10+ years of experience or Master's Degree with 8+ years of experience. + Minimum of 5 years of experience in DevOps, with at least 2 years focused on Salesforce DevOps. + Strong knowledge of Salesforce DX, Metadata API, and Salesforce CLI + Experience with Salesforce development tools and platforms, including Apex, Visualforce, and Lightning. + Proficiency in CI/CD tools such as Jenkins, SonarQube, GitHub and GitHub Actions. + Experience in Agile development and using issue tracking software like JIRA. + Salesforce certification (e.g., Salesforce Certified DevOps Engineer) is highly desirable. + Excellent critical thinking skills and the ability to work in a fast-paced, collaborative environment. + Effective communication and people skills. + This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are encouraged to apply for other positions at Lumen, which is an equal-opportunity employer. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structur \#LI-VK1 \#LI-Remote Requisition #: 339896 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager, you will serve as a performance consultant to the CS leadership team by developing strategies for skill development aimed at enhancing customer success, reducing churn, and driving revenue growth. You will collaborate with leadership to create training content, facilitate sessions, and gather feedback for continuous improvement. Your coaching will focus on upselling and cross-selling services, renewing existing ones, migrating customers to new technologies, and working with sales partners on unified account strategies. **Work Location** Work From Home - Any State **The Main Responsibilities** Leadership Collaboration: Partner with the CS leadership team to develop and implement skill development strategies aimed at revenue growth, customer churn reduction, and customer success. Content Development: Create content to be used in knowledge building and skill development efforts, and on-demand coaching platforms (i.e. Seismic) driving field priority work and results. Enablement Sessions: Facilitate engaging enablement sessions, capturing feedback and key findings to continuously improve the enablement strategy. Business Reviews: Conduct monthly business reviews to share enablement accomplishments and measure the business impact of coaching initiatives. Upselling & Cross-Selling: Teach CS professionals effective approaches to upsell and cross-sell new services with customer decision makers, fostering mutual growth. Political Account Navigation: provide CS professionals with methods to enhance relationships within the account, thereby establishing a stronger executive presence. Leader Enablement: Advise leaders on team development strategies, use data to evaluate progress, and hold employees accountable for achieving goals. On-the-Job Coaching: Attend customer meetings to provide real-time coaching and feedback to team members. Cross-Functional Collaboration: Collaborate with training, marketing, and product teams to achieve shared goals and strategies for customer success. **What We Look For in a Candidate** **Required Competencies:** + Business Acumen: Strong understanding of business operations and strategies. + Sales and Customer Success Methodologies: Proficient in sales techniques and customer success methodologies. + Technology Savvy: Comfortable articulating Lumen's vision and building foundational knowledge of the product portfolio and its benefits for customers. + Presentation Skills: Ability to present information clearly and effectively to diverse audiences. + Executive Presence: Demonstrates confidence and poise when interacting with senior leadership and executives. + Coaching and Facilitation: Skilled in coaching and facilitating training sessions for individuals and teams. **Qualifications:** + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in customer success, training, or a similar role. + Strong communication and interpersonal skills. + Ability to work collaboratively with cross-functional teams. + Excellent problem-solving and analytical skills. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340883 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Provide technical direction in the creation, delivery, and integration of multiple complex software solutions, primarily related to the Fabric Port access ecosystem solutions. May translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Establish the current and future use of practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. Create reference diagrams, documentation, topologies, and proof of concepts. **Location** This role is designated as a fully remote position within the United States. **The Main Responsibilities** + Design and guide ecosystem solutions: FP-Remote-GUI, FP-Adapt-Aggregator. Design and guide environment and CI/CD for ecosystem solutions and vendor EMS + Ability to effectively manage and deliver multiple projects to operational stability and champion of the methodology by demonstrating ownership of all aspects of the software development lifecycle + Support & ownership of all areas under their responsibility, consistently show the ability to mentor others in the production of all artifacts. Able to influence the work of others to drive medium & large projects to successful completion through effective project management, customer interaction, and IT coordination + Able to effectively estimate the time it will take for themselves and others to perform tasks and are able to influence the team's work to be completed within those timeframes + Ability to mentor others in the business processes implemented in the team's applications to provide resolution to support problems. Effectively categorize support problems and respond with the appropriate level of urgency + Hands-on with coding practices on multiple applications preferably multiple functional areas using various technologies. Ability to architect solutions for the business problem which may be beyond their own applications and to scale applications to meet the agreed-upon business SLAs. + Collaborate and influence execution and operations team members to make the projects a success from inception to delivery and provide input to stakeholders and project managers for effective capacity planning **What We Look For in a Candidate** **Required Qualifications:** + Bachelor's or Master's degree or equivalent experience + 10+ years of relevant experience across one or more of the following areas: + Software development/design; Go, Java, Node.js, Python + Systems and environment engineering and design + Cloud Environment design and integration: AWS, GCP, Azure, Oracle + Network engineering and network automation + Experience with asynchronous programming and distributed systems design + Experience with continuous integration and delivery practices + Experience with zero-downtime deployment methods + OpenAPI implementation experience **Preferred Qualifications:** + Experience with streaming technologies and protocols (e.g. Pulsar, Kafka, Kinesis). + Experience with Digital Twin + Experience with AI, AI Agents, and AI Integration into software design + Knowledge of SDN and NFV technologies. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-VK1 \#LI-Remote Requisition #: 340348 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead DevOps Engineer understands the software development lifecycle (from coding to support) and has the understanding of various automation tools for developing digital pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of software deployment and instance lifecycle management. He/She is passionate about software automation and quality is always a priority. This role will collaborate with key stakeholders across the organization including but not limited to executive leadership, product owners, developers, and testers to plan, develop, and implement solutions to optimize and automate business and technical processes. This role will have responsibility for translating product vision and turning requirements into reality. **Location** This is a work from home position within the US. **The Main Responsibilities** + Apply a thorough understanding of deploying and managing application lifecycles to interpret customer business needs and processes. + Making data driven decisions to improve resilience, and service quality. + Work with the development team to improve the system architecture. + Supportive and collaborative management ability in a team environment, as well as proven customer-facing management skills. + Proven experience with issue tracking and collaborative tools, such as Jira and Confluence. + Detailed, hands-on experience with public cloud resources and services such as AWS, Microsoft Azure and Google Cloud. + Knowledge on how to troubleshoot and resolve technical issues in a test and product environments. + Ability to identify, assess and integrate various open source technologies and cloud services. + Analyse current technology utilized within the company and develop steps and processes to improve and expand upon them work under agile principles. + Assist other DevOps engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team + Mentor and train other DevOps engineers and seek to continually improve processes. + Participate in internal meeting to review solution, all dependencies, actions and timelines. + Collaborate with other developers, testers, and system engineers to ensure quality product enhancements. + All other duties as assigned. **What We Look For in a Candidate** + US Citizen on US Soil. + Bachelor's Degree with 10+ years of experience or Master's Degree with 8+ years experience + 5 years overall professional software development experience, and 3 years of scripting language development experience (BASH).Experience with Powershell or Dotnet pipelines preferred, but not required. + Advanced Linux admin and programming skills. + Familiar with the whole web stack, including protocols and web server optimization techniques. + 3+ years of experience with API integration and Micro Services and Containers. + 3+ years of experience with good engineering practices (test driven development, continuous integration and continuous deployment: Jenkins, Github Actions), and deploying and managing production systems on a cloud infrastructure. + In-depth knowledge of networking at all layers, and cloud and virtualization technologies like Amazon Web Services **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote \#LP1 Requisition #: 340335 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Provide technical direction in the creation, delivery, and integration of multiple complex software solutions, primarily related to the Fabric Port access ecosystem solutions. May translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Establish the current and future use of practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. Create reference diagrams, documentation, topologies, and proof of concepts. **Location** This role is designated as a fully remote position within the United States. **The Main Responsibilities** + Design and guide ecosystem solutions: FP-Remote-GUI, FP-Adapt-Aggregator. Design and guide environment and CI/CD for ecosystem solutions and vendor EMS + Ability to effectively manage and deliver multiple projects to operational stability and champion of the methodology by demonstrating ownership of all aspects of the software development lifecycle + Support & ownership of all areas under their responsibility, consistently show the ability to mentor others in the production of all artifacts. Able to influence the work of others to drive medium & large projects to successful completion through effective project management, customer interaction, and IT coordination + Able to effectively estimate the time it will take for themselves and others to perform tasks and are able to influence the team's work to be completed within those timeframes + Ability to mentor others in the business processes implemented in the team's applications to provide resolution to support problems. Effectively categorize support problems and respond with the appropriate level of urgency + Hands-on with coding practices on multiple applications preferably multiple functional areas using various technologies. Ability to architect solutions for the business problem which may be beyond their own applications and to scale applications to meet the agreed-upon business SLAs. + Collaborate and influence execution and operations team members to make the projects a success from inception to delivery and provide input to stakeholders and project managers for effective capacity planning **What We Look For in a Candidate** **Required Qualifications:** + Bachelor's or Master's degree or equivalent experience + 10+ years of relevant experience across one or more of the following areas: + Software development/design; Go, Java, Node.js, Python + Systems and environment engineering and design + Cloud Environment design and integration: AWS, GCP, Azure, Oracle + Network engineering and network automation + Experience with asynchronous programming and distributed systems design + Experience with continuous integration and delivery practices + Experience with zero-downtime deployment methods + OpenAPI implementation experience **Preferred Qualifications:** + Experience with streaming technologies and protocols (e.g. Pulsar, Kafka, Kinesis). + Experience with Digital Twin + Experience with AI, AI Agents, and AI Integration into software design + Knowledge of SDN and NFV technologies. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-VK1 \#LI-Remote Requisition #: 340348 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Senior Salesforce DevOps Engineer understands the software development lifecycle (from coding to support) and has expertise in various automation tools for developing automated pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of Salesforce deployment and, for environment lifecycle management. They are enthusiastic about software automation, and quality is always a priority. This role will collaborate with key stakeholders across the organization, including leaders, product owners, developers, and testers, to optimize release management strategies for the Enterprise Salesforce platform. **Location** This role is designated as a fully remote position within the United States. **The Main Responsibilities** + Lead the design, implementation, and management of Salesforce DevOps pipelines and automation tools. + Collaborate with cross-functional teams to ensure smooth and efficient release management of Salesforce applications and updates. + Monitor and optimize the performance of Salesforce environments, identifying and resolving issues proactively. + Design, develop, and maintain CI/CD pipelines for Salesforce metadata and code using tools such as GitHub, SonarQube, Jenkins or similar tools. + Implement and enforce best practices for version control, branching strategies, and release management processes for Salesforce projects. + Ensure compliance with security and regulatory requirements in Salesforce DevOps processes. + Create and maintain documentation of DevOps processes, including automated pipelines, developer onboarding, environment management, and release management. + Stay updated with the latest Salesforce DevOps trends, tools, and best practices. **What We Look For in a Candidate** **Required Qualifications:** + Bachelor's Degree with 10+ years of experience or Master's Degree with 8+ years of experience. + Minimum of 5 years of experience in DevOps, with at least 2 years focused on Salesforce DevOps. + Strong knowledge of Salesforce DX, Metadata API, and Salesforce CLI + Experience with Salesforce development tools and platforms, including Apex, Visualforce, and Lightning. + Proficiency in CI/CD tools such as Jenkins, SonarQube, GitHub and GitHub Actions. + Experience in Agile development and using issue tracking software like JIRA. + Salesforce certification (e.g., Salesforce Certified DevOps Engineer) is highly desirable. + Excellent critical thinking skills and the ability to work in a fast-paced, collaborative environment. + Effective communication and people skills. + This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are encouraged to apply for other positions at Lumen, which is an equal-opportunity employer. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structur \#LI-VK1 \#LI-Remote Requisition #: 339896 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead DevOps Engineer understands the software development lifecycle (from coding to support) and has the understanding of various automation tools for developing digital pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of software deployment and instance lifecycle management. He/She is passionate about software automation and quality is always a priority. This role will collaborate with key stakeholders across the organization including but not limited to executive leadership, product owners, developers, and testers to plan, develop, and implement solutions to optimize and automate business and technical processes. This role will have responsibility for translating product vision and turning requirements into reality. **Location** This is a work from home position within the US. **The Main Responsibilities** + Apply a thorough understanding of deploying and managing application lifecycles to interpret customer business needs and processes. + Making data driven decisions to improve resilience, and service quality. + Work with the development team to improve the system architecture. + Supportive and collaborative management ability in a team environment, as well as proven customer-facing management skills. + Proven experience with issue tracking and collaborative tools, such as Jira and Confluence. + Detailed, hands-on experience with public cloud resources and services such as AWS, Microsoft Azure and Google Cloud. + Knowledge on how to troubleshoot and resolve technical issues in a test and product environments. + Ability to identify, assess and integrate various open source technologies and cloud services. + Analyse current technology utilized within the company and develop steps and processes to improve and expand upon them work under agile principles. + Assist other DevOps engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team + Mentor and train other DevOps engineers and seek to continually improve processes. + Participate in internal meeting to review solution, all dependencies, actions and timelines. + Collaborate with other developers, testers, and system engineers to ensure quality product enhancements. + All other duties as assigned. **What We Look For in a Candidate** + US Citizen on US Soil. + Bachelor's Degree with 10+ years of experience or Master's Degree with 8+ years experience + 5 years overall professional software development experience, and 3 years of scripting language development experience (BASH).Experience with Powershell or Dotnet pipelines preferred, but not required. + Advanced Linux admin and programming skills. + Familiar with the whole web stack, including protocols and web server optimization techniques. + 3+ years of experience with API integration and Micro Services and Containers. + 3+ years of experience with good engineering practices (test driven development, continuous integration and continuous deployment: Jenkins, Github Actions), and deploying and managing production systems on a cloud infrastructure. + In-depth knowledge of networking at all layers, and cloud and virtualization technologies like Amazon Web Services **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote \#LP1 Requisition #: 340335 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager, you will serve as a performance consultant to the CS leadership team by developing strategies for skill development aimed at enhancing customer success, reducing churn, and driving revenue growth. You will collaborate with leadership to create training content, facilitate sessions, and gather feedback for continuous improvement. Your coaching will focus on upselling and cross-selling services, renewing existing ones, migrating customers to new technologies, and working with sales partners on unified account strategies. **Work Location** Work From Home - Any State **The Main Responsibilities** Leadership Collaboration: Partner with the CS leadership team to develop and implement skill development strategies aimed at revenue growth, customer churn reduction, and customer success. Content Development: Create content to be used in knowledge building and skill development efforts, and on-demand coaching platforms (i.e. Seismic) driving field priority work and results. Enablement Sessions: Facilitate engaging enablement sessions, capturing feedback and key findings to continuously improve the enablement strategy. Business Reviews: Conduct monthly business reviews to share enablement accomplishments and measure the business impact of coaching initiatives. Upselling & Cross-Selling: Teach CS professionals effective approaches to upsell and cross-sell new services with customer decision makers, fostering mutual growth. Political Account Navigation: provide CS professionals with methods to enhance relationships within the account, thereby establishing a stronger executive presence. Leader Enablement: Advise leaders on team development strategies, use data to evaluate progress, and hold employees accountable for achieving goals. On-the-Job Coaching: Attend customer meetings to provide real-time coaching and feedback to team members. Cross-Functional Collaboration: Collaborate with training, marketing, and product teams to achieve shared goals and strategies for customer success. **What We Look For in a Candidate** **Required Competencies:** + Business Acumen: Strong understanding of business operations and strategies. + Sales and Customer Success Methodologies: Proficient in sales techniques and customer success methodologies. + Technology Savvy: Comfortable articulating Lumen's vision and building foundational knowledge of the product portfolio and its benefits for customers. + Presentation Skills: Ability to present information clearly and effectively to diverse audiences. + Executive Presence: Demonstrates confidence and poise when interacting with senior leadership and executives. + Coaching and Facilitation: Skilled in coaching and facilitating training sessions for individuals and teams. **Qualifications:** + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in customer success, training, or a similar role. + Strong communication and interpersonal skills. + Ability to work collaboratively with cross-functional teams. + Excellent problem-solving and analytical skills. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340883 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager, you will serve as a performance consultant to the CS leadership team by developing strategies for skill development aimed at enhancing customer success, reducing churn, and driving revenue growth. You will collaborate with leadership to create training content, facilitate sessions, and gather feedback for continuous improvement. Your coaching will focus on upselling and cross-selling services, renewing existing ones, migrating customers to new technologies, and working with sales partners on unified account strategies. **Work Location** Work From Home - Any State **The Main Responsibilities** Leadership Collaboration: Partner with the CS leadership team to develop and implement skill development strategies aimed at revenue growth, customer churn reduction, and customer success. Content Development: Create content to be used in knowledge building and skill development efforts, and on-demand coaching platforms (i.e. Seismic) driving field priority work and results. Enablement Sessions: Facilitate engaging enablement sessions, capturing feedback and key findings to continuously improve the enablement strategy. Business Reviews: Conduct monthly business reviews to share enablement accomplishments and measure the business impact of coaching initiatives. Upselling & Cross-Selling: Teach CS professionals effective approaches to upsell and cross-sell new services with customer decision makers, fostering mutual growth. Political Account Navigation: provide CS professionals with methods to enhance relationships within the account, thereby establishing a stronger executive presence. Leader Enablement: Advise leaders on team development strategies, use data to evaluate progress, and hold employees accountable for achieving goals. On-the-Job Coaching: Attend customer meetings to provide real-time coaching and feedback to team members. Cross-Functional Collaboration: Collaborate with training, marketing, and product teams to achieve shared goals and strategies for customer success. **What We Look For in a Candidate** **Required Competencies:** + Business Acumen: Strong understanding of business operations and strategies. + Sales and Customer Success Methodologies: Proficient in sales techniques and customer success methodologies. + Technology Savvy: Comfortable articulating Lumen's vision and building foundational knowledge of the product portfolio and its benefits for customers. + Presentation Skills: Ability to present information clearly and effectively to diverse audiences. + Executive Presence: Demonstrates confidence and poise when interacting with senior leadership and executives. + Coaching and Facilitation: Skilled in coaching and facilitating training sessions for individuals and teams. **Qualifications:** + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in customer success, training, or a similar role. + Strong communication and interpersonal skills. + Ability to work collaboratively with cross-functional teams. + Excellent problem-solving and analytical skills. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340883 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Senior Salesforce DevOps Engineer understands the software development lifecycle (from coding to support) and has expertise in various automation tools for developing automated pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of Salesforce deployment and, for environment lifecycle management. They are enthusiastic about software automation, and quality is always a priority. This role will collaborate with key stakeholders across the organization, including leaders, product owners, developers, and testers, to optimize release management strategies for the Enterprise Salesforce platform. **Location** This role is designated as a fully remote position within the United States. **The Main Responsibilities** + Lead the design, implementation, and management of Salesforce DevOps pipelines and automation tools. + Collaborate with cross-functional teams to ensure smooth and efficient release management of Salesforce applications and updates. + Monitor and optimize the performance of Salesforce environments, identifying and resolving issues proactively. + Design, develop, and maintain CI/CD pipelines for Salesforce metadata and code using tools such as GitHub, SonarQube, Jenkins or similar tools. + Implement and enforce best practices for version control, branching strategies, and release management processes for Salesforce projects. + Ensure compliance with security and regulatory requirements in Salesforce DevOps processes. + Create and maintain documentation of DevOps processes, including automated pipelines, developer onboarding, environment management, and release management. + Stay updated with the latest Salesforce DevOps trends, tools, and best practices. **What We Look For in a Candidate** **Required Qualifications:** + Bachelor's Degree with 10+ years of experience or Master's Degree with 8+ years of experience. + Minimum of 5 years of experience in DevOps, with at least 2 years focused on Salesforce DevOps. + Strong knowledge of Salesforce DX, Metadata API, and Salesforce CLI + Experience with Salesforce development tools and platforms, including Apex, Visualforce, and Lightning. + Proficiency in CI/CD tools such as Jenkins, SonarQube, GitHub and GitHub Actions. + Experience in Agile development and using issue tracking software like JIRA. + Salesforce certification (e.g., Salesforce Certified DevOps Engineer) is highly desirable. + Excellent critical thinking skills and the ability to work in a fast-paced, collaborative environment. + Effective communication and people skills. + This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are encouraged to apply for other positions at Lumen, which is an equal-opportunity employer. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structur \#LI-VK1 \#LI-Remote Requisition #: 339896 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Senior Salesforce DevOps Engineer understands the software development lifecycle (from coding to support) and has expertise in various automation tools for developing automated pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of Salesforce deployment and, for environment lifecycle management. They are enthusiastic about software automation, and quality is always a priority. This role will collaborate with key stakeholders across the organization, including leaders, product owners, developers, and testers, to optimize release management strategies for the Enterprise Salesforce platform. **Location** This role is designated as a fully remote position within the United States. **The Main Responsibilities** + Lead the design, implementation, and management of Salesforce DevOps pipelines and automation tools. + Collaborate with cross-functional teams to ensure smooth and efficient release management of Salesforce applications and updates. + Monitor and optimize the performance of Salesforce environments, identifying and resolving issues proactively. + Design, develop, and maintain CI/CD pipelines for Salesforce metadata and code using tools such as GitHub, SonarQube, Jenkins or similar tools. + Implement and enforce best practices for version control, branching strategies, and release management processes for Salesforce projects. + Ensure compliance with security and regulatory requirements in Salesforce DevOps processes. + Create and maintain documentation of DevOps processes, including automated pipelines, developer onboarding, environment management, and release management. + Stay updated with the latest Salesforce DevOps trends, tools, and best practices. **What We Look For in a Candidate** **Required Qualifications:** + Bachelor's Degree with 10+ years of experience or Master's Degree with 8+ years of experience. + Minimum of 5 years of experience in DevOps, with at least 2 years focused on Salesforce DevOps. + Strong knowledge of Salesforce DX, Metadata API, and Salesforce CLI + Experience with Salesforce development tools and platforms, including Apex, Visualforce, and Lightning. + Proficiency in CI/CD tools such as Jenkins, SonarQube, GitHub and GitHub Actions. + Experience in Agile development and using issue tracking software like JIRA. + Salesforce certification (e.g., Salesforce Certified DevOps Engineer) is highly desirable. + Excellent critical thinking skills and the ability to work in a fast-paced, collaborative environment. + Effective communication and people skills. + This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are encouraged to apply for other positions at Lumen, which is an equal-opportunity employer. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structur \#LI-VK1 \#LI-Remote Requisition #: 339896 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Provide technical direction in the creation, delivery, and integration of multiple complex software solutions, primarily related to the Fabric Port access ecosystem solutions. May translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Establish the current and future use of practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. Create reference diagrams, documentation, topologies, and proof of concepts. **Location** This role is designated as a fully remote position within the United States. **The Main Responsibilities** + Design and guide ecosystem solutions: FP-Remote-GUI, FP-Adapt-Aggregator. Design and guide environment and CI/CD for ecosystem solutions and vendor EMS + Ability to effectively manage and deliver multiple projects to operational stability and champion of the methodology by demonstrating ownership of all aspects of the software development lifecycle + Support & ownership of all areas under their responsibility, consistently show the ability to mentor others in the production of all artifacts. Able to influence the work of others to drive medium & large projects to successful completion through effective project management, customer interaction, and IT coordination + Able to effectively estimate the time it will take for themselves and others to perform tasks and are able to influence the team's work to be completed within those timeframes + Ability to mentor others in the business processes implemented in the team's applications to provide resolution to support problems. Effectively categorize support problems and respond with the appropriate level of urgency + Hands-on with coding practices on multiple applications preferably multiple functional areas using various technologies. Ability to architect solutions for the business problem which may be beyond their own applications and to scale applications to meet the agreed-upon business SLAs. + Collaborate and influence execution and operations team members to make the projects a success from inception to delivery and provide input to stakeholders and project managers for effective capacity planning **What We Look For in a Candidate** **Required Qualifications:** + Bachelor's or Master's degree or equivalent experience + 10+ years of relevant experience across one or more of the following areas: + Software development/design; Go, Java, Node.js, Python + Systems and environment engineering and design + Cloud Environment design and integration: AWS, GCP, Azure, Oracle + Network engineering and network automation + Experience with asynchronous programming and distributed systems design + Experience with continuous integration and delivery practices + Experience with zero-downtime deployment methods + OpenAPI implementation experience **Preferred Qualifications:** + Experience with streaming technologies and protocols (e.g. Pulsar, Kafka, Kinesis). + Experience with Digital Twin + Experience with AI, AI Agents, and AI Integration into software design + Knowledge of SDN and NFV technologies. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-VK1 \#LI-Remote Requisition #: 340348 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Provide technical direction in the creation, delivery, and integration of multiple complex software solutions, primarily related to the Fabric Port access ecosystem solutions. May translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Establish the current and future use of practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. Create reference diagrams, documentation, topologies, and proof of concepts. **Location** This role is designated as a fully remote position within the United States. **The Main Responsibilities** + Design and guide ecosystem solutions: FP-Remote-GUI, FP-Adapt-Aggregator. Design and guide environment and CI/CD for ecosystem solutions and vendor EMS + Ability to effectively manage and deliver multiple projects to operational stability and champion of the methodology by demonstrating ownership of all aspects of the software development lifecycle + Support & ownership of all areas under their responsibility, consistently show the ability to mentor others in the production of all artifacts. Able to influence the work of others to drive medium & large projects to successful completion through effective project management, customer interaction, and IT coordination + Able to effectively estimate the time it will take for themselves and others to perform tasks and are able to influence the team's work to be completed within those timeframes + Ability to mentor others in the business processes implemented in the team's applications to provide resolution to support problems. Effectively categorize support problems and respond with the appropriate level of urgency + Hands-on with coding practices on multiple applications preferably multiple functional areas using various technologies. Ability to architect solutions for the business problem which may be beyond their own applications and to scale applications to meet the agreed-upon business SLAs. + Collaborate and influence execution and operations team members to make the projects a success from inception to delivery and provide input to stakeholders and project managers for effective capacity planning **What We Look For in a Candidate** **Required Qualifications:** + Bachelor's or Master's degree or equivalent experience + 10+ years of relevant experience across one or more of the following areas: + Software development/design; Go, Java, Node.js, Python + Systems and environment engineering and design + Cloud Environment design and integration: AWS, GCP, Azure, Oracle + Network engineering and network automation + Experience with asynchronous programming and distributed systems design + Experience with continuous integration and delivery practices + Experience with zero-downtime deployment methods + OpenAPI implementation experience **Preferred Qualifications:** + Experience with streaming technologies and protocols (e.g. Pulsar, Kafka, Kinesis). + Experience with Digital Twin + Experience with AI, AI Agents, and AI Integration into software design + Knowledge of SDN and NFV technologies. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-VK1 \#LI-Remote Requisition #: 340348 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Senior Salesforce DevOps Engineer understands the software development lifecycle (from coding to support) and has expertise in various automation tools for developing automated pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of Salesforce deployment and, for environment lifecycle management. They are enthusiastic about software automation, and quality is always a priority. This role will collaborate with key stakeholders across the organization, including leaders, product owners, developers, and testers, to optimize release management strategies for the Enterprise Salesforce platform. **Location** This role is designated as a fully remote position within the United States. **The Main Responsibilities** + Lead the design, implementation, and management of Salesforce DevOps pipelines and automation tools. + Collaborate with cross-functional teams to ensure smooth and efficient release management of Salesforce applications and updates. + Monitor and optimize the performance of Salesforce environments, identifying and resolving issues proactively. + Design, develop, and maintain CI/CD pipelines for Salesforce metadata and code using tools such as GitHub, SonarQube, Jenkins or similar tools. + Implement and enforce best practices for version control, branching strategies, and release management processes for Salesforce projects. + Ensure compliance with security and regulatory requirements in Salesforce DevOps processes. + Create and maintain documentation of DevOps processes, including automated pipelines, developer onboarding, environment management, and release management. + Stay updated with the latest Salesforce DevOps trends, tools, and best practices. **What We Look For in a Candidate** **Required Qualifications:** + Bachelor's Degree with 10+ years of experience or Master's Degree with 8+ years of experience. + Minimum of 5 years of experience in DevOps, with at least 2 years focused on Salesforce DevOps. + Strong knowledge of Salesforce DX, Metadata API, and Salesforce CLI + Experience with Salesforce development tools and platforms, including Apex, Visualforce, and Lightning. + Proficiency in CI/CD tools such as Jenkins, SonarQube, GitHub and GitHub Actions. + Experience in Agile development and using issue tracking software like JIRA. + Salesforce certification (e.g., Salesforce Certified DevOps Engineer) is highly desirable. + Excellent critical thinking skills and the ability to work in a fast-paced, collaborative environment. + Effective communication and people skills. + This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are encouraged to apply for other positions at Lumen, which is an equal-opportunity employer. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structur \#LI-VK1 \#LI-Remote Requisition #: 339896 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead DevOps Engineer understands the software development lifecycle (from coding to support) and has the understanding of various automation tools for developing digital pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of software deployment and instance lifecycle management. He/She is passionate about software automation and quality is always a priority. This role will collaborate with key stakeholders across the organization including but not limited to executive leadership, product owners, developers, and testers to plan, develop, and implement solutions to optimize and automate business and technical processes. This role will have responsibility for translating product vision and turning requirements into reality. **Location** This is a work from home position within the US. **The Main Responsibilities** + Apply a thorough understanding of deploying and managing application lifecycles to interpret customer business needs and processes. + Making data driven decisions to improve resilience, and service quality. + Work with the development team to improve the system architecture. + Supportive and collaborative management ability in a team environment, as well as proven customer-facing management skills. + Proven experience with issue tracking and collaborative tools, such as Jira and Confluence. + Detailed, hands-on experience with public cloud resources and services such as AWS, Microsoft Azure and Google Cloud. + Knowledge on how to troubleshoot and resolve technical issues in a test and product environments. + Ability to identify, assess and integrate various open source technologies and cloud services. + Analyse current technology utilized within the company and develop steps and processes to improve and expand upon them work under agile principles. + Assist other DevOps engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team + Mentor and train other DevOps engineers and seek to continually improve processes. + Participate in internal meeting to review solution, all dependencies, actions and timelines. + Collaborate with other developers, testers, and system engineers to ensure quality product enhancements. + All other duties as assigned. **What We Look For in a Candidate** + US Citizen on US Soil. + Bachelor's Degree with 10+ years of experience or Master's Degree with 8+ years experience + 5 years overall professional software development experience, and 3 years of scripting language development experience (BASH).Experience with Powershell or Dotnet pipelines preferred, but not required. + Advanced Linux admin and programming skills. + Familiar with the whole web stack, including protocols and web server optimization techniques. + 3+ years of experience with API integration and Micro Services and Containers. + 3+ years of experience with good engineering practices (test driven development, continuous integration and continuous deployment: Jenkins, Github Actions), and deploying and managing production systems on a cloud infrastructure. + In-depth knowledge of networking at all layers, and cloud and virtualization technologies like Amazon Web Services **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote \#LP1 Requisition #: 340335 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager, you will serve as a performance consultant to the CS leadership team by developing strategies for skill development aimed at enhancing customer success, reducing churn, and driving revenue growth. You will collaborate with leadership to create training content, facilitate sessions, and gather feedback for continuous improvement. Your coaching will focus on upselling and cross-selling services, renewing existing ones, migrating customers to new technologies, and working with sales partners on unified account strategies. **Work Location** Work From Home - Any State **The Main Responsibilities** Leadership Collaboration: Partner with the CS leadership team to develop and implement skill development strategies aimed at revenue growth, customer churn reduction, and customer success. Content Development: Create content to be used in knowledge building and skill development efforts, and on-demand coaching platforms (i.e. Seismic) driving field priority work and results. Enablement Sessions: Facilitate engaging enablement sessions, capturing feedback and key findings to continuously improve the enablement strategy. Business Reviews: Conduct monthly business reviews to share enablement accomplishments and measure the business impact of coaching initiatives. Upselling & Cross-Selling: Teach CS professionals effective approaches to upsell and cross-sell new services with customer decision makers, fostering mutual growth. Political Account Navigation: provide CS professionals with methods to enhance relationships within the account, thereby establishing a stronger executive presence. Leader Enablement: Advise leaders on team development strategies, use data to evaluate progress, and hold employees accountable for achieving goals. On-the-Job Coaching: Attend customer meetings to provide real-time coaching and feedback to team members. Cross-Functional Collaboration: Collaborate with training, marketing, and product teams to achieve shared goals and strategies for customer success. **What We Look For in a Candidate** **Required Competencies:** + Business Acumen: Strong understanding of business operations and strategies. + Sales and Customer Success Methodologies: Proficient in sales techniques and customer success methodologies. + Technology Savvy: Comfortable articulating Lumen's vision and building foundational knowledge of the product portfolio and its benefits for customers. + Presentation Skills: Ability to present information clearly and effectively to diverse audiences. + Executive Presence: Demonstrates confidence and poise when interacting with senior leadership and executives. + Coaching and Facilitation: Skilled in coaching and facilitating training sessions for individuals and teams. **Qualifications:** + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in customer success, training, or a similar role. + Strong communication and interpersonal skills. + Ability to work collaboratively with cross-functional teams. + Excellent problem-solving and analytical skills. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340883 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager, you will serve as a performance consultant to the CS leadership team by developing strategies for skill development aimed at enhancing customer success, reducing churn, and driving revenue growth. You will collaborate with leadership to create training content, facilitate sessions, and gather feedback for continuous improvement. Your coaching will focus on upselling and cross-selling services, renewing existing ones, migrating customers to new technologies, and working with sales partners on unified account strategies. **Work Location** Work From Home - Any State **The Main Responsibilities** Leadership Collaboration: Partner with the CS leadership team to develop and implement skill development strategies aimed at revenue growth, customer churn reduction, and customer success. Content Development: Create content to be used in knowledge building and skill development efforts, and on-demand coaching platforms (i.e. Seismic) driving field priority work and results. Enablement Sessions: Facilitate engaging enablement sessions, capturing feedback and key findings to continuously improve the enablement strategy. Business Reviews: Conduct monthly business reviews to share enablement accomplishments and measure the business impact of coaching initiatives. Upselling & Cross-Selling: Teach CS professionals effective approaches to upsell and cross-sell new services with customer decision makers, fostering mutual growth. Political Account Navigation: provide CS professionals with methods to enhance relationships within the account, thereby establishing a stronger executive presence. Leader Enablement: Advise leaders on team development strategies, use data to evaluate progress, and hold employees accountable for achieving goals. On-the-Job Coaching: Attend customer meetings to provide real-time coaching and feedback to team members. Cross-Functional Collaboration: Collaborate with training, marketing, and product teams to achieve shared goals and strategies for customer success. **What We Look For in a Candidate** **Required Competencies:** + Business Acumen: Strong understanding of business operations and strategies. + Sales and Customer Success Methodologies: Proficient in sales techniques and customer success methodologies. + Technology Savvy: Comfortable articulating Lumen's vision and building foundational knowledge of the product portfolio and its benefits for customers. + Presentation Skills: Ability to present information clearly and effectively to diverse audiences. + Executive Presence: Demonstrates confidence and poise when interacting with senior leadership and executives. + Coaching and Facilitation: Skilled in coaching and facilitating training sessions for individuals and teams. **Qualifications:** + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in customer success, training, or a similar role. + Strong communication and interpersonal skills. + Ability to work collaboratively with cross-functional teams. + Excellent problem-solving and analytical skills. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340883 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager, you will serve as a performance consultant to the CS leadership team by developing strategies for skill development aimed at enhancing customer success, reducing churn, and driving revenue growth. You will collaborate with leadership to create training content, facilitate sessions, and gather feedback for continuous improvement. Your coaching will focus on upselling and cross-selling services, renewing existing ones, migrating customers to new technologies, and working with sales partners on unified account strategies. **Work Location** Work From Home - Any State **The Main Responsibilities** Leadership Collaboration: Partner with the CS leadership team to develop and implement skill development strategies aimed at revenue growth, customer churn reduction, and customer success. Content Development: Create content to be used in knowledge building and skill development efforts, and on-demand coaching platforms (i.e. Seismic) driving field priority work and results. Enablement Sessions: Facilitate engaging enablement sessions, capturing feedback and key findings to continuously improve the enablement strategy. Business Reviews: Conduct monthly business reviews to share enablement accomplishments and measure the business impact of coaching initiatives. Upselling & Cross-Selling: Teach CS professionals effective approaches to upsell and cross-sell new services with customer decision makers, fostering mutual growth. Political Account Navigation: provide CS professionals with methods to enhance relationships within the account, thereby establishing a stronger executive presence. Leader Enablement: Advise leaders on team development strategies, use data to evaluate progress, and hold employees accountable for achieving goals. On-the-Job Coaching: Attend customer meetings to provide real-time coaching and feedback to team members. Cross-Functional Collaboration: Collaborate with training, marketing, and product teams to achieve shared goals and strategies for customer success. **What We Look For in a Candidate** **Required Competencies:** + Business Acumen: Strong understanding of business operations and strategies. + Sales and Customer Success Methodologies: Proficient in sales techniques and customer success methodologies. + Technology Savvy: Comfortable articulating Lumen's vision and building foundational knowledge of the product portfolio and its benefits for customers. + Presentation Skills: Ability to present information clearly and effectively to diverse audiences. + Executive Presence: Demonstrates confidence and poise when interacting with senior leadership and executives. + Coaching and Facilitation: Skilled in coaching and facilitating training sessions for individuals and teams. **Qualifications:** + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in customer success, training, or a similar role. + Strong communication and interpersonal skills. + Ability to work collaboratively with cross-functional teams. + Excellent problem-solving and analytical skills. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340883 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Job Title :Sr. Salesforce Dev Location: Stamford, CT This is a hybrid role and the consultant has to work 3 times a week from the office. Responsibilities: Collaborate with Engineering, Product, and business stakeholders to understand requirements and translate them into Salesforce solutions. Customize Salesforce applications using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies. Participate in the design, development, testing, and deployment of Salesforce solutions. Configure and maintain Salesforce objects, fields, workflows, process builder, validation rules, Flows, and other declarative features. Participate in code reviews and provide constructive feedback to peers. Troubleshoot and resolve issues related to Salesforce configuration, customization, and integration. Keep up-to-date with Salesforce best practices, new features, and technologies. Document technical solutions, processes, and procedures. REQUIREMENTS: Total 14+ years and 10 years of hands-on Salesforce development experience Experience in leading development teams and mentoring other developers. Strong analytical skills with the ability to troubleshoot and resolve complex technical issues Knowledge of Salesforce platform features and capabilities Deep understanding of Salesforce data modeling Strong knowledge of Salesforce security models, governor limits, and performance optimization techniques Hands-on experience with Salesforce APIs, web services, and integration patterns in Salesforce Proven ability to design and implement complex workflows, triggers, and batch processes Hands-on experience in Apex, SOQL and SOSL Hands-on experience in JavaScript, CSS, and HTML Mastery of Visualforce, Lightning Web Components, and Aura Components Expertise in version control systems (i.e. Git) Experience with Salesforce development tools such as Salesforce DX, Visual Studio Code, Salesforce CLI, and/or other third-party DevOps tools and continuous integration. Excellent problem-solving skills and attention to detail. Excellent written/verbal communication and collaboration skills Ability to work effectively both independently and as part of a team. Salesforce certifications (e.g., Salesforce Certified App Builder, Salesforce Certified Platform Developer I) are required and Platform II certification and JavaScript developer certifications are preferred. Results-oriented and self-motivated Ability to articulate technical concepts to non-technical stakeholders. PREFERRED QUALIFICATIONS: Bachelor's degree in computer science, Information Technology, or a related field. Experience with CRM Analytics or other analytics platforms integrated with Salesforce Experience with JavaScript frameworks (e.g., React, Angular) and front-end development Understanding of enterprise integration patterns and middleware technologies Experience working in large, multifaceted, and matrixed organizations. Experience within the media entertainment industry Collaborative team player accustomed to working within and across groups. Organized and detail-oriented with an ability to manage time effectively. Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, Ownership Flexible work from home options available. Compensation: $55.00 per hour Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.