What does an electronic commerce specialist do?
Electronic commerce specialist responsibilities
Here are examples of responsibilities from real electronic commerce specialist resumes:
- Manage EDI testing with the customer, troubleshooting any failures and redesigning account setup or recommending EDI re-mapping when need.
- Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
- Implement security set up for EDI customers.
- Implement the web pages using HTML and Javascript.
- Maintain customer specific pricing files, (CIF) for Ariba customers and work directly with the XML programmers.
- Develop customized business database applications.
- Develop customized business database applications.
Electronic commerce specialist skills and personality traits
We calculated that 41% of Electronic Commerce Specialists are proficient in Technical Assistance, ERP, and EDI. They’re also known for soft skills such as Analytical skills, Communication skills, and Detail oriented.
We break down the percentage of Electronic Commerce Specialists that have these skills listed on their resume here:
- Technical Assistance, 41%
Performed Information Technology support functions, to include providing technical assistance and training for user owned and operated automation and communications equipment
- ERP, 20%
Create all EPM user accounts and enterprise resource accounts and perform ERP to verify assignments and availability per enterprise resource.
- EDI, 16%
Functioned as backup to EDI Manager.
- Technical Support, 11%
Provided Tier 2 technical support for Softshare/Liaison Delta, ECS, and Vista, via telephone, email and chat.
- Access Database, 6%
Update and assist management of Access Database which includes entering and verifying complex data from legislators and the Capital Budget.
- Windows, 5%
Perform location hardware and software training sessions for Windows, Word, Excel, and PowerPoint.
"technical assistance," "erp," and "edi" are among the most common skills that electronic commerce specialists use at work. You can find even more electronic commerce specialist responsibilities below, including:
Analytical skills. To carry out their duties, the most important skill for an electronic commerce specialist to have is analytical skills. Their role and responsibilities require that "market research analysts must evaluate large amounts of data and information related to market conditions." Electronic commerce specialists often use analytical skills in their day-to-day job, as shown by this real resume: "assisted in all areas of administrative work including direction desk, data entry, file organization, research and development. "
Communication skills. Another soft skill that's essential for fulfilling electronic commerce specialist duties is communication skills. The role rewards competence in this skill because "market research analysts must be able to clearly convey information when gathering material, interpreting data, and presenting results to clients." According to an electronic commerce specialist resume, here's how electronic commerce specialists can utilize communication skills in their job responsibilities: "maintained as1 and as2 data communications for a wide variety of vendors and their b2b trading partners. "
Detail oriented. electronic commerce specialists are also known for detail oriented, which are critical to their duties. You can see how this skill relates to electronic commerce specialist responsibilities, because "market research analysts must pay attention to minutiae to evaluate data." An electronic commerce specialist resume example shows how detail oriented is used in the workplace: "create titles and write detailed product descriptions including features and benefits. "
Compare different electronic commerce specialists
Electronic commerce specialist vs. Channel supervisor
A search engine optimizer is in charge of developing strategies to enhance a website's content and search ranking, ensuring efficiency and client satisfaction. Among their responsibilities include gathering and analyzing web traffic data, researching trends, developing content materials, utilizing relevant keywords, and producing progress reports as needed. There are also instances where they must work together with content specialists and even graphic designers. Furthermore, as a search engine optimizer, it is essential to maintain an active communication line with other staff for a smooth and efficient workflow.
There are some key differences in the responsibilities of each position. For example, electronic commerce specialist responsibilities require skills like "technical assistance," "erp," "edi," and "technical support." Meanwhile a typical channel supervisor has skills in areas such as "multi-channel communications," "radio procedures," "sops," and "emergency maintenance." This difference in skills reveals the differences in what each career does.
On average, channel supervisors reach similar levels of education than electronic commerce specialists. Channel supervisors are 2.1% less likely to earn a Master's Degree and 2.3% more likely to graduate with a Doctoral Degree.Electronic commerce specialist vs. Search engine marketing strategist
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that electronic commerce specialist responsibilities requires skills like "technical assistance," "erp," "edi," and "technical support." But a search engine marketing strategist might use other skills in their typical duties, such as, "digital marketing," "paid search," "campaign performance," and "search engine marketing."
Search engine marketing strategists earn similar levels of education than electronic commerce specialists in general. They're 2.2% more likely to graduate with a Master's Degree and 2.3% less likely to earn a Doctoral Degree.Electronic commerce specialist vs. Web marketing strategist
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from electronic commerce specialist resumes include skills like "technical assistance," "erp," "edi," and "technical support," whereas a web marketing strategist is more likely to list skills in "wordpress," "html css," "digital marketing," and "web traffic. "
Web marketing strategists typically earn higher educational levels compared to electronic commerce specialists. Specifically, they're 7.9% more likely to graduate with a Master's Degree, and 0.6% more likely to earn a Doctoral Degree.Electronic commerce specialist vs. Search engine optimizer
Types of electronic commerce specialist
Updated January 8, 2025
