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What does an electronic specialist do?

Updated January 8, 2025
7 min read
Quoted expert
Matthew McConn

The electronic specialist ensures that devices are of the best quality. They work inside factories to monitor staff performance and perform quality checks on every gadget before putting it on the market. They design troubleshooting plans and provide repairs on companies' devices or electronic systems. Electronic specialists can modify electronic components, parts, and systems contained in the gadget at hand. They are also tasked to provide information about the software and operating system used to consumers.

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Electronic specialist responsibilities

Here are examples of responsibilities from real electronic specialist resumes:

  • Manage a high volume of patient information from authorizing diagnostic procedures and scheduling patients.
  • Implement a verification/validation survey of QA records.
  • Maintain data integrity between parallel systems, including auditing and reconciling payroll and benefits interface discrepancy and edit reports.
  • Travele to the makeup shows and Sephora stores, teach costumers how to use products and meet goals

Electronic specialist skills and personality traits

We calculated that 13% of Electronic Specialists are proficient in Customer Service, Computer System, and Windows. They’re also known for soft skills such as Interpersonal skills, Math skills, and Persistence.

We break down the percentage of Electronic Specialists that have these skills listed on their resume here:

  • Customer Service, 13%

    General Merchandise/Price Accuracy/ Customer Service/ Receiving Specialist/Cash Office

  • Computer System, 8%

    Configured, installed and maintained customer computer systems.

  • Windows, 8%

    Run print network environment using Xerox, UNIX, Windows NT, Windows2k, XP & Macintosh platforms.

  • Control Systems, 7%

    Designed and installed control systems for custom-built machinery using Programmable Logic Controllers.

  • Test Equipment, 6%

    Maintained systems by utilizing centralized automation computers and test equipment to analyze system failures.

  • Litigation, 6%

    Perform quality assurance and quality control on various projects for Department of Justice Anti-Trust Division in Litigation Support.

Most electronic specialists use their skills in "customer service," "computer system," and "windows" to do their jobs. You can find more detail on essential electronic specialist responsibilities here:

Interpersonal skills. The most essential soft skill for an electronic specialist to carry out their responsibilities is interpersonal skills. This skill is important for the role because "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." Additionally, an electronic specialist resume shows how their duties depend on interpersonal skills: "developed lasting client relationships by applying effective communication and interpersonal skills in resolving problems and responding to customer inquiries. "

Math skills. Many electronic specialist duties rely on math skills. "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.," so an electronic specialist will need this skill often in their role. This resume example is just one of many ways electronic specialist responsibilities rely on math skills: "produced daily reports to show telephone customer service statistics. "

Persistence. Another skill that relates to the job responsibilities of electronic specialists is persistence. This skill is critical to many everyday electronic specialist duties, as "a large number of attempted sales may not be successful, so sales workers should not be discouraged easily." This example from a resume shows how this skill is used: "combine patience, determination, and persistence to troubleshoot utility department issues by contacting vendors daily. "

Selling skills. A big part of what electronic specialists do relies on "selling skills." You can see how essential it is to electronic specialist responsibilities because "retail sales workers must be persuasive when interacting with customers." Here's an example of how this skill is used from a resume that represents typical electronic specialist tasks: "minimize costs and maximize profitability through increased sales, productivity, product knowledge, and store appearances. "

Customer-service skills. A commonly-found skill in electronic specialist job descriptions, "customer-service skills" is essential to what electronic specialists do. Electronic specialist responsibilities rely on this skill because "retail sales workers must be responsive to the wants and needs of customers." You can also see how electronic specialist duties rely on customer-service skills in this resume example: "provided customer support and guidance pertaining to all electronic merchandise within designated area of responsibility. "

All electronic specialist skills

The three companies that hire the most electronic specialists are:

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Compare different electronic specialists

Electronic specialist vs. Sales clerk

A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

We looked at the average electronic specialist salary and compared it with the wages of a sales clerk. Generally speaking, sales clerks are paid $33,298 lower than electronic specialists per year.While their salaries may differ, the common ground between electronic specialists and sales clerks are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like customer service, computer system, and sales floor.

These skill sets are where the common ground ends though. The responsibilities of an electronic specialist are more likely to require skills like "windows," "control systems," "test equipment," and "litigation." On the other hand, a job as a sales clerk requires skills like "stock shelves," "retail sales," "sales transactions," and "store policies." As you can see, what employees do in each career varies considerably.

Sales clerks earn the highest salaries when working in the energy industry, with an average yearly salary of $28,784. On the other hand, electronic specialists are paid more in the manufacturing industry with an average salary of $64,414.sales clerks tend to reach similar levels of education than electronic specialists. In fact, sales clerks are 1.5% less likely to graduate with a Master's Degree and 0.3% less likely to have a Doctoral Degree.

Electronic specialist vs. Retail sales representative

A retail salesperson's responsibility is to sell products and provide necessary information to the consumers to convince them of availing items. Retail salesperson's duties include coordinating with promotional programs, recommending strategies to increase sales, answering customer's inquiries, and escalating any concerns to the management that might affect the company's sales performance. A retail salesperson must have excellent communication skills to build a good rapport with the customers and assist them with their needs. A retail salesperson also helps with inventories and documenting a customer's suggestion for service improvement.

A career as a retail sales representative brings a lower average salary when compared to the average annual salary of an electronic specialist. In fact, retail sales representatives salary is $21,130 lower than the salary of electronic specialists per year.A few skills overlap for electronic specialists and retail sales representatives. Resumes from both professions show that the duties of each career rely on skills like "customer service," "sales floor," and "product knowledge. "

Each career also uses different skills, according to real electronic specialist resumes. While electronic specialist responsibilities can utilize skills like "computer system," "windows," "control systems," and "test equipment," retail sales representatives use skills like "retail sales," "retail store," "store management," and "strong computer."

Retail sales representatives earn a lower average salary than electronic specialists. But retail sales representatives earn the highest pay in the manufacturing industry, with an average salary of $41,295. Additionally, electronic specialists earn the highest salaries in the manufacturing with average pay of $64,414 annually.retail sales representatives earn similar levels of education than electronic specialists in general. They're 0.1% more likely to graduate with a Master's Degree and 0.3% less likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for electronic specialists in the next 3-5 years?

Matthew McConn

Associate Professor of English Education, Department Chair, Binghamton University, SUNY

If this pandemic has shown us anything, it's that in-person teaching is an integral part of learning and our community.

Electronic specialist vs. Associate retailer

An Associate Retailer is responsible for keeping the sales area up to standard and assisting customers while inside the store's premises. Most of the tasks revolve around keeping items on shelves clean and well-organized, greeting and offering assistance to customers, responding to inquiries and locating products, and even providing suggestions or recommendations when necessary and in adherence to the store's policies and regulations. In other stores and retail outlets, the Associate Retailer may also process payments and returns while still putting importance to customer satisfaction.

An average associate retailer eans a lower salary compared to the average salary of electronic specialists. The difference in salaries amounts to associate retailers earning a $30,274 lower average salary than electronic specialists.Using the responsibilities included on electronic specialists and associate retailers resumes, we found that both professions have similar skill requirements, such as "customer service," "sales floor," and "product knowledge.rdquo;

The required skills of the two careers differ considerably. For example, electronic specialists are more likely to have skills like "computer system," "windows," "control systems," and "test equipment." But a associate retailer is more likely to have skills like "ladders," "loss prevention," "pet," and "retail store."

Associate retailers earn the best pay in the hospitality industry, where they command an average salary of $29,543. Electronic specialists earn the highest pay from the manufacturing industry, with an average salary of $64,414.Most associate retailers achieve a similar degree level compared to electronic specialists. For example, they're 1.1% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.

Electronic specialist vs. Retail sales consultant

The primary job of retail sales consultants is to approach customers, identify their needs, and recommend services or products to fulfill those needs. They should be knowledgeable about the functionality and technical specifications of their products as they are the ones who demonstrate these products to customers. They are also responsible for providing customer service, filling out paperwork, and managing inventory. To be qualified for this position, you should have a high school diploma or a college degree, relevant work experience and training, and experience in sales or customer service.

Retail sales consultants typically earn lower pay than electronic specialists. On average, retail sales consultants earn a $16,714 lower salary per year.While both electronic specialists and retail sales consultants complete day-to-day tasks using similar skills like customer service, windows, and sales floor, the two careers vary in some skills.Each job also requires different skills to carry out their responsibilities. An electronic specialist uses "computer system," "control systems," "test equipment," and "litigation." Retail sales consultants are more likely to have duties that require skills in "retail sales," "first hand," "customer satisfaction," and "sales objectives. "retail sales consultants enjoy the best pay in the telecommunication industry, with an average salary of $43,475. For comparison, electronic specialists earn the highest salary in the manufacturing industry.In general, retail sales consultants hold similar degree levels compared to electronic specialists. Retail sales consultants are 0.2% less likely to earn their Master's Degree and 0.5% less likely to graduate with a Doctoral Degree.

Types of electronic specialist

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.