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Become An Electronics Associate

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Working As An Electronics Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $190,584

    Average Salary

What Does An Electronics Associate Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become An Electronics Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Electronics Associate Videos

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Electronics Associate Career Paths

Electronics Associate
Security Officer Technician Specialist
Account Manager
5 Yearsyrs
Sales Consultant Driver Night Auditor
Assistant General Manager
5 Yearsyrs
Computer Technician Service Technician Operations Manager
Business Manager
7 Yearsyrs
Correction Officer Specialist Account Manager
Client Services Manager
7 Yearsyrs
Technician Service Manager General Manager
District Manager
7 Yearsyrs
Correction Officer Security Officer Account Manager
District Sales Manager
7 Yearsyrs
Crew Member Technician Service Manager
General Manager
7 Yearsyrs
Technician Technical Support Specialist Systems Administrator
Information Technology Manager
8 Yearsyrs
Machine Operator Security Officer Sales Consultant
Internet Sales Manager
6 Yearsyrs
Technical Support Specialist Business Analyst Product Manager
Market Manager
7 Yearsyrs
Machine Operator Merchandiser
Merchandising Manager
5 Yearsyrs
Delivery Driver Maintenance Technician Maintenance Manager
Operations Manager
7 Yearsyrs
Computer Technician Technical Support Specialist Business Analyst
Product Manager
7 Yearsyrs
Crew Member Specialist Account Manager
Sales Account Manager
6 Yearsyrs
Security Officer Account Manager Account Executive
Sales Manager
5 Yearsyrs
Technical Support Specialist Operations Manager Territory Manager
Sales/Marketing
5 Yearsyrs
Delivery Driver Service Technician
Service Manager
7 Yearsyrs
Sales Consultant Training Manager Co-Manager
Store Leader
5 Yearsyrs
Electronics Technician Maintenance Technician Operations Manager
Territory Manager
7 Yearsyrs
Electronics Technician Field Service Technician Service Manager
Training Manager
5 Yearsyrs
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Do you work as an Electronics Associate?

Electronics Associate Demographics

Gender

Male

68.6%

Female

30.1%

Unknown

1.3%
Ethnicity

White

62.5%

Hispanic or Latino

16.2%

Black or African American

10.7%

Asian

6.8%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

62.0%

French

7.6%

Japanese

5.1%

Arabic

5.1%

Portuguese

3.8%

German

2.5%

Swedish

1.3%

Chinese

1.3%

Bosnian

1.3%

Serbian

1.3%

Greek

1.3%

Bengali

1.3%

Tagalog

1.3%

Urdu

1.3%

Polish

1.3%

Croatian

1.3%

Hindi

1.3%
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Electronics Associate Education

Schools

University of Phoenix

12.5%

University of Wisconsin - Platteville

6.3%

Liberty University

6.3%

Kaplan University

6.3%

Northern Kentucky University

5.5%

Full Sail University

5.5%

Austin Community College

5.5%

Ashford University

4.7%

Arizona State University

4.7%

Oklahoma State University

4.7%

Ohio University -

3.9%

Pennsylvania State University

3.9%

Houston Community College

3.9%

College of Central Florida

3.9%

Utah Valley University

3.9%

University of Houston

3.9%

Northern Illinois University

3.9%

Arkansas Tech University

3.9%

Weber State University

3.9%

Robert Morris University

3.1%
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Majors

Business

17.4%

Computer Science

10.4%

Criminal Justice

8.8%

Information Technology

6.8%

Psychology

5.8%

Computer Information Systems

5.4%

General Studies

5.1%

Accounting

4.3%

Health Care Administration

4.0%

Communication

3.8%

Graphic Design

3.6%

Electrical Engineering

3.4%

Computer Networking

3.3%

Biology

3.0%

English

2.8%

Liberal Arts

2.8%

Education

2.6%

Medical Assisting Services

2.5%

Computer Engineering

2.3%

Electrical Engineering Technology

2.0%
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Degrees

Bachelors

35.3%

Other

35.1%

Associate

18.5%

Masters

4.4%

Certificate

3.9%

Diploma

1.8%

Doctorate

0.7%

License

0.2%
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Electronics Associate Videos

How to Become a Web Developer or Software Engineer Without Going to College

What can I do with a degree in Electrical Engineering?

What Is Your Engineering Degree Worth?

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Top Skills for An Electronics Associate

  1. Customer Service
  2. Electronic Merchandise
  3. Computer
You can check out examples of real life uses of top skills on resumes here:
  • Provided customer service and assisted customers in locating everything they required in a polite and timely manner.
  • Finalized sales * Assisted Customers with electronic merchandise * Replenished stock and new merchandise
  • Tested and maintained computer-related industrial electronic control systems and electrical components.
  • Provided information, evaluated hardware/software products and assisted customers in the Electronics Department.
  • Trained new incoming associated on the policies and practices within covering Photo Lab and Electronics.

How Would You Rate Working As an Electronics Associate?

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Top 10 Best States for Electronics Associates

  1. North Dakota
  2. Rhode Island
  3. Maine
  4. New Hampshire
  5. Washington
  6. Vermont
  7. Hawaii
  8. Wyoming
  9. Alaska
  10. Oregon
  • (226 jobs)
  • (312 jobs)
  • (421 jobs)
  • (784 jobs)
  • (1,641 jobs)
  • (175 jobs)
  • (366 jobs)
  • (151 jobs)
  • (99 jobs)
  • (920 jobs)

Top Electronics Associate Employers

Jobs From Top Electronics Associate Employers

Electronics Associate Videos

How to Become a Web Developer or Software Engineer Without Going to College

What can I do with a degree in Electrical Engineering?

What Is Your Engineering Degree Worth?

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