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Electronics associate skills for your resume and career
15 electronics associate skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Manage and organize an ever changing technology environment to facilitate customer service and solutions for their technology needs.
- Provided customer service in department containing cameras, jewelry, and all electronics from personal stereos to televisions.
2. Computer System
- Operated computer systems to document inventory sold and supply replenishment.
- Recommended electronic solutions and provided home installation of computer systems.
3. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Configured desktop computers to meet management specifications for display on sales floor.
- Monitored sales floor for any irregularities or janitorial duties.
4. Electronic Devices
Electronic devices are instruments used to control the flow of electrical currents for information sharing and system control. These devices are usually small in size and come in bundles of integrated circuits. The most prominent examples are transistors and diodes. Following are some examples of electronic devices; computers, laptops, mobile phones, remotes, and cameras.
- Provide advice and sales assistance to customers purchasing electronic devices and accessories.
- Explained and demonstrated features and operation of electronic devices to customers.
5. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Provided cash register operations, store cleanliness, floor sales, item expertise, and product knowledge.
- Have both product knowledge and good problem solving skills to assist customers find the right product.
6. Photo Lab
- Trained new incoming associated on the policies and practices within covering Photo Lab and Electronics.
- Finish every day with no cash shortages and properly close electronics and photo lab.
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A circuit board refers to an electronic device used to offer mechanical support and connect components electrically using signal traces and conductive pathways.
- Assembled electronic components onto printed circuit boards.
- Form and assemble electronic components for printed circuit boards to be used in communication and telephone systems according to international standards.
8. Loss Prevention
The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.
- Assisted loss prevention by identifying and reporting suspicious behaviors among customers.
- Trained in operating forklifts to get merchandise to customers, helping loss prevention with stopping theft of merchandise.
9. Stock Shelves
To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.
- Provide customer service* Check out the customers* Stock shelves* Conduct inventory
- Stock shelves and answer any customers questions regarding electronics
10. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Tendered transactions and issued receipts via POS system and optical scanner.
- Trained associates on new computer software and POS systems.
11. TVS
- Assisted customers in the purchases of electronics devices including TVs, computers, cameras, gaming consoles, and cellular devices.
- Helped with customer questions, sales and service about electronics (games, TVs, cell phones, etc.)
12. Electronic Equipment
Electronic equipment is equipment in which electrons are conducted in a controlled manner, especially in a gas or vacuum, or semiconductor amplifier. These equipment are components for controlling the flow of electrical current for information and signal processing, telecommunications, and system control.
- Resolved any technical issues that arose with numerous electronic equipment.
- Contributed to selling electronic equipment during the holiday season.
13. Pallet Jack
- Assisted pallet jack and forklift-transport electronics items* Customer services, cash register and labeled price
- Operated forklifts, scissor lifts, cardboard compactor and automated pallet jack.
14. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Help troubleshoot problems with previously purchased items or other electronics.
- Helped troubleshoot customer issues with electronics that were purchased, as well as suggested items that helped to improve their experiences.
15. Inventory Control
- Maintain electronics department with active inventory control down stocking and shelf integrity.
- Provided customer service while maintaining electronics department by assisting in inventory control.
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List of electronics associate skills to add to your resume
The most important skills for an electronics associate resume and required skills for an electronics associate to have include:
- Customer Service
- Computer System
- Sales Floor
- Electronic Devices
- Product Knowledge
- Photo Lab
- Circuit Boards
- Loss Prevention
- Stock Shelves
- POS
- TVS
- Electronic Equipment
- Pallet Jack
- Troubleshoot
- Inventory Control
- Video Games
- Back Room
- Customer Assistance
- Customer Complaints
- Customer Calls
- Customer Inquiries
- Inventory Management
- Stock Merchandise
- Cash Drawers
- Electronic Products
- Sales Transactions
- Customer Support
- Layaway
- Stock Room
- Quality Customer Service
- Security Practices
- DVD
- Product Displays
- Customer Relations
- Credit Card Transactions
- Cash Registers
- Game Systems
- SAM
- Electronics Sales
- Sales Prices
Updated January 8, 2025
