FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Become An Eligibility Specialist

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As An Eligibility Specialist

  • Performing for or Working Directly with the Public
  • Interacting With Computers
  • Organizing, Planning, and Prioritizing Work
  • Performing Administrative Activities
  • Documenting/Recording Information
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • Repetitive

  • $74,000

    Average Salary

What Does An Eligibility Specialist Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

Show More

Show Less

How To Become An Eligibility Specialist

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

Show More

Show Less

Do you work as an Eligibility Specialist?

Send To A Friend

Eligibility Specialist Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Eligibility Specialist Career Paths

Eligibility Specialist
Consultant Manager Office Manager
Practice Manager
9 Yearsyrs
Consultant Team Leader Office Manager
Business Office Manager
7 Yearsyrs
Consultant Office Manager
Administrative Manager
6 Yearsyrs
Certified Nursing Assistant Team Leader Assistant Manager
Center Manager
6 Yearsyrs
Certified Nursing Assistant Team Leader Case Manager
Director Of Social Services
6 Yearsyrs
Certified Nursing Assistant Registered Nurse Supervisor Case Manager
Patient Care Manager
5 Yearsyrs
Specialist Account Executive General Manager
Regional Director
9 Yearsyrs
Specialist Administrator Case Manager
Medical Case Manager
8 Yearsyrs
Specialist Benefit Specialist
Benefits Manager
8 Yearsyrs
Coordinator Lead Teacher Director
Administrative Director
8 Yearsyrs
Coordinator Billing Specialist Accountant
Comptroller
6 Yearsyrs
Coordinator Project Coordinator Executive Assistant
Office Manager Of Human Resources
6 Yearsyrs
Billing Specialist Administrator Business Office Manager
Business Office Director
8 Yearsyrs
Billing Specialist Payroll Administrator Business Office Manager
Director Of Admissions
7 Yearsyrs
Social Worker Senior Technician Specialist President
Commissioner
5 Yearsyrs
Social Worker Service Supervisor
Patient Services Manager
7 Yearsyrs
Social Worker Therapist Service Supervisor
Manager, Member Services
6 Yearsyrs
Account Representative Accountant Accountant And Office Manager
Account Human Resources Manager
6 Yearsyrs
Account Representative Service Coordinator Clinical Social Worker
Family Manager
6 Yearsyrs
Program Assistant Lead Teacher Child Care Director
Child Care Center Director
6 Yearsyrs
Show More
Share

Do you work as an Eligibility Specialist?

Help others decide if this is a good career for them

Do you work as an Eligibility Specialist?

Eligibility Specialist Demographics

Gender

Female

73.1%

Male

15.6%

Unknown

11.3%
Ethnicity

White

63.4%

Hispanic or Latino

16.9%

Black or African American

10.4%

Asian

6.2%

Unknown

3.1%
Show More
Foreign Languages Spoken

Spanish

76.9%

French

4.0%

Russian

2.2%

Chinese

1.9%

Mandarin

1.6%

Italian

1.6%

Portuguese

1.6%

Arabic

1.6%

Carrier

1.2%

German

1.2%

Hmong

0.9%

Korean

0.9%

Polish

0.9%

Vietnamese

0.6%

Hindi

0.6%

Tagalog

0.6%

Japanese

0.6%

Romanian

0.3%

Samoan

0.3%

Somali

0.3%
Show More

Eligibility Specialist Education

Schools

University of Phoenix

24.1%

Ivy Tech Community College of Indiana

9.4%

Indiana Wesleyan University

6.5%

Ashford University

4.6%

Kaplan University

4.6%

Capella University

4.5%

Webster University

4.3%

Indiana Institute of Technology

3.9%

Indiana State University

3.6%

Strayer University

3.5%

Liberty University

3.5%

Michigan State University

3.5%

Troy University

3.1%

Davenport University

3.1%

Indiana University - Purdue University Indianapolis

3.0%

Walden University

3.0%

Arkansas State University

2.9%

University of Arkansas, Fayetteville

2.9%

Grand Canyon University

2.9%

Indiana University Northwest

2.8%
Show More
Majors

Business

25.5%

Health Care Administration

8.2%

Psychology

7.7%

Criminal Justice

7.3%

Social Work

6.6%

Human Services

5.3%

Accounting

4.5%

Medical Assisting Services

4.2%

Human Resources Management

3.9%

Sociology

3.7%

General Studies

3.2%

Management

3.0%

Nursing

3.0%

Communication

2.6%

Education

2.4%

Liberal Arts

2.0%

Public Administration

2.0%

Legal Support Services

1.9%

Political Science

1.5%

Elementary Education

1.5%
Show More
Degrees

Bachelors

35.4%

Other

23.3%

Masters

16.6%

Associate

15.6%

Certificate

5.5%

Diploma

2.1%

Doctorate

0.9%

License

0.6%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$74,000
View Detailed Salary Report
$40,000
Min 10%
$74,000
Median 50%
$74,000
Median 50%
$74,000
Median 50%
$74,000
Median 50%
$74,000
Median 50%
$74,000
Median 50%
$74,000
Median 50%
$137,000
Max 90%
Best Paying Company
SSM Health Care of Wisconsin
Highest Paying City
Austin, TX
Highest Paying State
North Dakota
Avg Experience Level
2.9 years
How much does an Eligibility Specialist make at top companies?
The national average salary for an Eligibility Specialist in the United States is $74,517 per year or $36 per hour. Those in the bottom 10 percent make under $40,000 a year, and the top 10 percent make over $137,000.

How Would You Rate The Salary Of an Eligibility Specialist?

Have you worked as an Eligibility Specialist? Help other job seekers by rating your experience as an Eligibility Specialist.

Top Skills for An Eligibility Specialist

  1. Medicaid
  2. Customer Service
  3. Public Assistance Programs
You can check out examples of real life uses of top skills on resumes here:
  • Process and determine initial eligibility for Elderly and Disabled residents who apply for Medicaid.
  • Delivered excellent customer service by maintaining strict production and quality standards.
  • Provide accurate and complete information to state eligibility consultant who will make the final eligibility decision for various public assistance programs.
  • Manage a caseload of over fifty clients, facilitated intakes of new clients, and referred clients to various support services.
  • Processed applications and continuing eligibility for Indiana Cash Assistance (TANF), SNAP (Food Stamps), and Medicaid.

How Would You Rate Working As an Eligibility Specialist?

Are you working as an Eligibility Specialist? Help us rate Eligibility Specialist as a Career.

Top Eligibility Specialist Employers

Jobs From Top Eligibility Specialist Employers

Eligibility Specialist Videos

So You Want To Be An Elgibility Worker?""

VA Loan Certificate of Eligibility

Related to your recently viewed content