An eligibility worker is in charge of determining an individual's eligibility for social services and benefits such as financial and housing aid. Their responsibilities include gathering and reviewing applications, conducting interviews and assessments, and coordinating with various agencies to arrange services. They also assist individuals by understanding and identifying their needs, answering inquiries, referring them to services and other agencies, helping them fill out forms and other requirements, and updating them with the progress of their applications.
Here are examples of responsibilities from real eligibility worker resumes representing typical tasks they are likely to perform in their roles.
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Eligibility Worker2018 - Present
Intake Worker2015 - 2018
Catholic Charities USA•Alexandria, VA
Child Care Provider2005 - 2015
Allied Services•Sacramento, CA
High School Diploma 2005 - 2005