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Front Desk Receptionist jobs at Elite Sports Clubs

- 25 jobs
  • Front Desk Leader

    Elite Sports Clubs 3.4company rating

    Front desk receptionist job at Elite Sports Clubs

    Job DescriptionFront Desk Leader - Where Hospitality, Energy, and Excellence Come Together At Elite Sports Clubs, we believe that first impressions matter-and so do last ones. The front desk isn't just where members check in. It's where they're welcomed, remembered, and made to feel at home. Whether someone is arriving for a workout, a lesson, or just a smile, the Front Desk sets the tone for the entire experience. We're proud to lead with warmth, professionalism, and energy-and we're looking for a Front Desk Leader who can bring those values to life every day. At Elite, we live our core values of Professionalism, Ownership, Team, Quality, and Celebration in everything we do-from how we greet members to how we support one another behind the desk. Your Game Plan - Lead the Welcome with Purpose As the Front Desk Leader at Elite Sports Club - Mequon, your mission is to create a consistently exceptional front desk experience-one that's efficient, uplifting, and deeply member-focused. You'll lead and support the front desk team, ensuring smooth operations, strong service standards, and a culture of accountability and care. From greeting new guests to resolving issues to motivating your team on a busy Monday night, you'll help make Elite feel like a second home. Your Role on the Team - What You'll Be Leading Set the tone for world-class hospitality at the front desk-greeting members and guests with energy, professionalism, and warmth Supervise, coach, and support a team of front desk associates across a range of shifts Manage daily desk operations, including check-ins, POS transactions, schedules, and inventory Lead onboarding and training for new team members, ensuring service standards are consistent and strong Support club events, initiatives, and programs that elevate the member experience Act as a go-to problem solver and positive presence during peak hours Collaborate with leadership across departments to maintain smooth day-to-day flow Maintain a clean, organized, and welcoming front desk space What You Bring - Your Strengths A people-first mindset-you love creating great experiences for others Clear communication and a calm presence, even in fast-paced or busy moments A hands-on leadership style-you lead by example and energize those around you Confidence with technology and systems An eye for detail and a commitment to service excellence A natural sense of hospitality and team spirit Core Qualifications 2+ years of experience in hospitality, customer service, or fitness club environments Prior supervisory or team lead experience preferred Comfortable managing a team, balancing tasks, and solving issues with confidence Ability to work a flexible schedule, including evenings and weekends Authorized with work in the United States Team Member Experience At Elite Sports Clubs, our team members are the heart of what we do. We foster a culture where professionals are empowered to be creative, collaborative, and people-focused. We live our values every day: Professionalism in how we lead and serve Ownership in how we show up and solve problems Team in how we support one another Quality in the experiences we deliver Celebration in the moments we share along the way Here, you'll be part of a team that values energy, authenticity, and a shared commitment to making our clubs a welcoming place for all. Compensation & Perks We offer a competitive hourly wage with opportunities for advancement and leadership development. Health & Financial: Medical, dental, vision, life, disability, 401(k), and PTO Club Benefits: Complimentary family membership, child care for staff kids, and discounts on services Powered by JazzHR 2slWTUbnvX
    $24k-32k yearly est. 25d ago
  • Front Desk Clerk

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI jobs

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations Provide information about the property and its amenities Monitor room availability and follow restrictions and booking policies and procedures Adhere to cash handling and financial transactions policies and procedures Use equipment properly and adhere to cost controls to reduce expense and waste Generate Property Management System reports and complete shift reconciliation Provide clerical support Knowledgeable of hotel emergency procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 1+ years prior guest service experience Preferred Knowledge and Certification: 1-year switchboard and/or reservations experience 1-year cash handling experience Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent verbal and interpersonal communication skills Excellent problem solving skills Proven to accurately type Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues Ability to speak in a clear, concise and pleasant voice Ability to answer a multi-line phone system in a professional and courteous manner Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary PHYSICAL DEMANDS Must be able to sit for long periods of time with occasional amounts of walking and standing Must have a good sense of balance, and be able to bend and kneel frequently Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 5 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume of direct public contact
    $16 hourly 4d ago
  • Warehouse Operations Clerk - Driver

    Potawatomi Casino Hotel 3.5company rating

    Milwaukee, WI jobs

    Starting at $17.88 per hour | First Shift - weekends required In this fast-paced, high-energy environment where attention to detail is essential, how do we ensure our goods are properly stored and distributed? As a Warehouse Operations Clerk, you will ensure the receipt and delivery of goods runs smoothly; you will have top-notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) *Receive, store, issue, and distribute all products across multiple storage locations in a fast paced, high-volume environment to meet Casino and Hotel operational needs. *Perform daily receiving process for all goods and services using the receiving worksheet to delivery ticket method. *Store and rotate all goods utilized by the property in correct bin locations across all warehouses. *Fill and issue all inventoried product from all warehouse locations utilizing the Purchasing/Inventory Control System (P/IC System) generated inventory issue requisition. *Distribute all incoming non-inventoried product to the correct department utilizing the P/IC system generated receiving worksheet. *Participate in all monthly, quarterly, and annual inventories. *Maintain a thorough, working knowledge of all casino and hotel products including but not limited to dry goods, paper products, gaming equipment, chemical supplies, and Food and Beverage specifications. *Maintain the receiving docks and warehouses in an organized, clean, and safe condition in accordance with Occupational Safety and Health Administration (OSHA) requirements. Report any motor vehicle violations to management within 24 hours of the incident, if assigned driving responsibility. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. Perform other duties as assigned. Job Qualifications A high school diploma or equivalent is required. One year of inventory, warehouse, shipping, receiving, or related experience is required. Office skills must include the ability to use standard office equipment and general computer knowledge. Experience with Red Rock and EPIC warehouse information and inventory systems preferred. The ability to successfully achieve forklift certification. Must have a valid, unexpired Wisconsin Driver's License. Must have and maintain an acceptable Motor Vehicle Record (MVR). Must pass a DOT Physical Exam. The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions. The ability to maintain discretion in handling confidential information. The ability to interact with guests and team members professionally. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 100 pounds on a regular basis and up to 200 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and machinery. The team member is frequently exposed to cold, hot and/or humid conditions. The team member is occasionally exposed to fumes and/or airborne particles, and vibration. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
    $17.9 hourly 5d ago
  • Receptionist Legacy at Noel Manor

    Park Vista Senior Housing Management 3.9company rating

    Verona, WI jobs

    At Park Vista, we believe it is an honor and privilege to care for those who once cared for us. Our mission is to help our residents live out their best years, so families can return to the important role of a loved one and leave the role of caretaker to our qualified and compassionate team members. We are looking for a Part-Time Receptionist to work Monday - Friday in the evenings and join our amazing team and help us focus on our four core values: Dignity, Collaboration, Compassion, and Transparency. Come join us at Park Vista, where we 'Make It Matter' for our residents, families and team members. JOB TITLE: Receptionist WORKER CATEGORY: Part-Time WORKER HOURS: Monday - Friday, 3:30 PM - 8:00 PM RECEPTIONIST BASE WAGE: $14.50 per hour RECEPTIONIST BENEFITS: Paid Time Off (PTO) Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance 401k after one year of employment RECEPTIONIST ROLES & RESPONSIBILITIES INCLUDE: Answer all incoming calls courteously and professionally Answer all incoming door rings and direct visitors Check building / front desk voicemail daily and relay messages Take appropriate messages from callers/families/residents - date/time, from, to, message, callback number, etc. Manage common area reservations, calendar, and prep for upcoming events (accommodations & accompanying sheet) - notify Director team Manage transportation requests and schedule log - take requests, fill out slips, add to calendar, communicate to transportation as needed Assist in organization of office area - check office supplies, order new ink/toner for printer, report items needing to be reordered, unpack supplies and restock Input work orders into work order system Manage sign in/out for residents and guests (ensuring screening is complete) Deliver all packages / mail at front desk area/front vestibule to resident rooms Perform clerical duties as requested - photocopying, faxing, filing, collating, mailing *A Complete Receptionist Job Description Provided Upon Hire*
    $14.5 hourly 60d+ ago
  • Front Desk Clerk

    Hilton Grand Vacations 4.8company rating

    Wisconsin Dells, WI jobs

    HGV Now Offering Daily Pay* Do you want to work for a company that inspires your best and moves you forward? Hilton Grand Vacations has a place for you. We will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of Hilton Grand Vacations! We are looking for a Front Desk Clerk to join our team at Christmas Mountain Village. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in an out of the property and responding to their requests. If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. Schedule Details: Full-Time- Mid/Evening shift, including weekends and holidays. Here's why you will love It here: * Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision * Recognition Programs and Rewards * Travel Discounts Program * Outstanding Paid Vacation Program and Paid Sick Days * Employee Assistance Program that supports your physical and mental wellbeing * 401(k) program with company match * Tuition reimbursement programs * Employee Stock purchase program * Numerous learning and advancement opportunities * And more! What will I be doing? * Greet guests and owners on arrival. * Check in/out guests. * Generates folio and collects payments. * Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. * Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information. * Answering phones and directing calls. * Other duties as assigned. What are we looking for? * Previous customer service experience. * A professional demeanor * Cash handling experience, preferred. * Basic familiarity with technology. * Proficient English language, both verbally and in writing. * Ability to multi-task responsibilities and prioritize. * Able to stand for prolonged periods of time Extraordinary People, Exceptional Benefits on Day One Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be doing? * Greet guests and owners on arrival. * Check in/out guests. * Generates folio and collects payments. * Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. * Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information. * Answering phones and directing calls. * Other duties as assigned. What are we looking for? * Previous customer service experience. * A professional demeanor * Cash handling experience, preferred. * Basic familiarity with technology. * Proficient English language, both verbally and in writing. * Ability to multi-task responsibilities and prioritize. * Able to stand for prolonged periods of time
    $28k-32k yearly est. 18d ago
  • Front Desk Agent

    Best Western Inntowner 4.6company rating

    Madison, WI jobs

    Job Description Front Desk Agents must excel at guest communication, multitasking, customer service, and organization. These team members are responsible for checking guests in and out of the hotel, taking payment for rooms, answering phones, serving as a reliable source of information about the hotel and the Madison area (especially the campus area), and ensuring our guest have everything they required during their stay. Part-time position available, must have weekend availability to be considered. Schedules may include a mix of hours. KNOWLEDGE, SKILLS AND ABILITIES Excellent customer service skills. Able to prioritize projects and organize to complete them in a timely manner. Consistent professional attitude, behavior, appearance and dress in the work environment and whenever representing the hotel. Able to maintain a calm demeanor at all times, even during emergency situations. Fluent in English, bi-lingual in Spanish beneficial. A Background Check will be submitted prior to employment.
    $25k-30k yearly est. 11d ago
  • Hotel Front Desk Agent

    Holiday Inn Milwaukee Riverfront By IHG 4.1company rating

    Milwaukee, WI jobs

    Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Responsibilities: Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Mitigate customer complaints as needed Connect with the housekeeping department to ensure guest accommodations are ready Bookkeeping: keep accurate records of all hotel guest account information Qualifications: High school graduate, GED recipient, or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Working knowledge of Microsoft Office and reservation management systems 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Has experience answering telephone calls and troubleshooting stressful situations About Company Work, rest, and connect at Holiday Inn Milwaukee Riverfront, just minutes from Downtown Milwaukee and situated along the scenic banks of the Milwaukee River. Located in the heart of Milwaukee's North Shore communities-Whitefish Bay, Glendale, and Shorewood-the hotel is conveniently near Marquette University and the University of Wisconsin-Milwaukee (UWM). Explore top attractions, including Sprecher Brewery, Bavarian Bierhaus, American Family Field, and Fiserv Forum, home to the Milwaukee Bucks in the Deer District.
    $25k-29k yearly est. 9d ago
  • Front Desk Agent - PM

    The Madison Concourse Hotel Jobs 3.3company rating

    Madison, WI jobs

    Our Front Desk Agents are responsible for registering incoming guests, fielding incoming calls, assisting with reservations and ensuring guests are comfortable in the hotel. Previous hotel experience is preferred, but a customer service background is required. The ideal candidate will have evening availability (3pm-11pm) with a flexible schedule, including weekends. We offer a competitive starting wage at $17 per hour, plus benefits! This is the perfect job for you if... You are a friendly, outgoing, and enthusiastic people person You enjoy working as part of a team You enjoy meeting and talking to new people You have computer and cash handling skills You have great verbal communication skills Responsibilities: Provide a warm and friendly welcome to guests, ensuring a smooth check-in process Assist guests with check-outs, billing inquiries, and any other requests or concerns they may have during their stay Maintain a comprehensive knowledge of hotel facilities, services, and local attractions to provide accurate information and recommendations Manage reservations and room assignments, ensuring accuracy and efficiency Handle guest inquiries and resolve concerns promptly and professionally, finding appropriate solutions to ensure guest satisfaction Coordinate with other hotel departments, such as housekeeping and maintenance, to address guest needs and ensure smooth operations Maintain a clean and organized front desk area, including the lobby Follow security and safety procedures, ensuring the well-being of guests and colleagues Upsell hotel amenities, services, and packages to enhance guests stays and maximize revenue Collaborate with team members to provide seamless experiences and exceed service standards Qualifications: Previous experience as a front desk agent or in a customer service role is preferred, but not mandatory. We welcome individuals with a genuine passion for hospitality and a dedication to providing exceptional service. Outstanding interpersonal and communication skills, with the ability to connect with guests and create positive relationships Strong organizational and multitasking abilities, thriving in a fast-paced environment Attention to detail and the ability to handle guest information and transaction with confidentiality and accuracy Flexibility to work various shifts, including mornings, evenings, weekends, and holidays A positive attitude and a genuine passion for providing outstanding customer service Knowledge of local attractions, events, and services is a plus, allowing you to assist guests with their inquiries effectively Qualified applicants must be able to successfully complete a pre-employment drug test and background check. The Madison Concourse Hotel is a drug-free workplace. Perks & Benefits We hire the most highly qualified people available and provide a competitive benefits package which includes: Free employee parking underground Free employee meal every shift Discounted hotel rooms Discounts at Circ and Starbucks 401-K matching retirement plan Paid time off $1,000 employee referral bonus! Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift. Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada Pet Insurance for part time and full time employees A vibrant and inclusive work environment that values teamwork and celebrates your contributions! Full-time positions also offer: A rich Quartz health insurance plan Delta Dental insurance Vision insurance Company-paid basic life insurance and short term disability Flexible Spending Account (FSA) Additional life insurance policy Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.
    $17 hourly 55d ago
  • Front Desk Supervisor FT

    Marcus Hotels & Resorts 3.6company rating

    Milwaukee, WI jobs

    Front Desk Supervisor FT - (250002A3) Description Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As the Front Desk Supervisor, you will serve as a key leader ensuring smooth, efficient front-of-house operations. Reporting to the Director of Front Office, you will directly supervisor the daily functions of the Front Desk, Bell Services, Door Staff, and Concierge, ensuring alignment with brand standards while greeting guests, handling guest requests, and enhancing guest satisfaction. Connected to the newly expanded Baird Center, the Hilton Milwaukee is Milwaukee's largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style. What you will be doing:Supervise front desk staff, reservations, and bell staff as needed. Ensure all daily functions from checklist are completed. Greets guests and check them in and out. Answer phones. Perform manual and computer posting of transactions. Handle money, credit cards, and checks. Issue mail and messages to guests. Resolve guest dissatisfaction. Take reservations. Provide directions and answers guest questions. Enter wake-up calls. Perform additional duties or projects as assigned by Front Office Director. What we are looking for:Previous experience in hospitality, reservations, or front desk preferred; strong customer service background with a guest-focused approach. Tech-savvy and adaptable, with the ability to quickly learn new systems and software; proficiency in cloud-based phone systems, communication platforms, and related technology are preferred. Fluent in English with excellent verbal and written communication skills. Strong active listening, problem-solving, and interpersonal skills; clear, pleasant, and professional speaking voice. Positive, customer-oriented attitude with a polished demeanor Detail-oriented, organized, and committed to delivering outstanding guest service High school diploma or GED required; some college or advanced education preferred What's in it for you?Discounts at Marcus Hotels & Resorts, Restaurants, Golf & Spa operations “Two for one” movie theater coupons at Marcus TheatresAbility to grow your career and transfer from one property to another Paid time off Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match And more!Pay Estimate: $XXNote: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Marcus Hotels & Resorts is an equal opportunity employer. Primary Location: United States-Wisconsin-MilwaukeeWork Locations: Hilton Milwaukee 509 West Wisconsin Avenue Milwaukee 53203Job: Front OfficeJob Posting: Oct 15, 2025, 10:00:32 PM
    $31k-39k yearly est. Auto-Apply 59d ago
  • Front Desk/Host

    Dave & Buster's, Inc. 4.5company rating

    Green Bay, WI jobs

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. * Reviews the cleanliness and organization of the Front Desk and Host station. * Ensures all menus are stocked and properly cleaned and maintained. * Checks for restocking of necessary supplies. * Brings all areas up to standard. * Discusses problem areas with Manager * Conducts merchandise inventory during and after shift, if applicable. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as needed or as business dictates * Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. * Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. * Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. * Manages wait times and communicates information as needed to Guests, Team Members, and Managers. * Delivers silverware as Guests are seated. * Makes timely and accurate calculations of bill transactions. * Greets and assists Guests efficiently and with a smile while processing transactions. * Is responsible for the reconciliation of any monies from their banks. * Completes "To Go" order transactions for Guests and ensures accuracy. * Sells merchandise from the Front Desk, if applicable. * Must be friendly and able to smile frequently. * Restaurant, retail, or cashier experience preferred, but not required. * Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. * Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. * Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. * Must be at least 16 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $7.25 - $14 per hour Salary Range: 7.25 * 14 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-14 hourly Auto-Apply 60d+ ago
  • Front Desk Clerk Various Shifts Hotel Northland, Green Bay, WI

    Hotel Equities 4.5company rating

    Green Bay, WI jobs

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Clerk Various Shifts Hotel Northland, Green Bay, WI. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Responsible for greeting every guest with a smile and positive attitude. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 20 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Salary $15.00 to $16.00 per hour based on experience Holiday pay if working Team Driven and Values Based Culture Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) Employee discount Flexible schedule Parental leave Referral program
    $15-16 hourly Auto-Apply 60d+ ago
  • Front Desk Clerk - PT

    Grand Geneva Resort & Spa 4.0company rating

    Lake Geneva, WI jobs

    Front Desk Clerk - PT - (250002SO) Description Are you ready to make waves, unleash your talents, and leave a lasting mark? An exceptional career opportunity awaits you! We're searching for a passionate individual to join our team and elevate the unparalleled guest experience that defines us. As a Part Time Front Desk Agent at Timber Ridge Lodge & Waterpark, you'll create unforgettable first impressions, ensuring our guests feel welcomed and eager to return. Tucked within historic Lake Geneva, Timber Ridge Lodge at the Grand Geneva Resort, is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that's soaked in memories. Just 90 minutes from Chicago and 50 minutes from Milwaukee, this property is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds. What will you be doing? Deliver exceptional guest experiences from check-in to checkout. Masterfully handle reservations, inquiries, and complaints using hotel systems. Maintain composure and professionalism under pressure, resolving guest issues effectively. Build strong guest relationships through personalized service and local knowledge. Demonstrate strong communication and interpersonal skills, both in-person and on the phone. Accurately manage financial transactions and maintain cash handling responsibilities. Effectively multitask and prioritize tasks in a fast-paced environment. Contribute to overall hotel operations by performing various administrative duties. What do you bring to the role? High school diploma or equivalent required. 6+ months previous work experience in a guest service position required, preferably within the hospitality industry. Able to work independently, has good judgment, problem solving, and decision-making skills. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Excellent customer service and communication skills are required. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergencies. Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure. What's in it for you? A free, well-balanced meal every shift Discounted gym membership Room discounts at Marcus Hotels & Resorts Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa Free parking “Two for one” movie theater coupons at Marcus Theatres Ability to grow your career and transfer from one property to another Early wage access Paid time off Flexible scheduling And more!About us:A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U. S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Timber Ridge Lodge & Waterpark is an equal opportunity employer. Primary Location: United States-Wisconsin-Lake GenevaWork Locations: Timber Ridge Lodge 7020 Grand Geneva Way PO Box 880 Lake Geneva 53147Job: Front OfficeJob Posting: Dec 6, 2025, 2:28:21 PM
    $22k-26k yearly est. Auto-Apply 5h ago
  • Receptionist

    Host 4.5company rating

    Madison, WI jobs

    Job Description Join Our Team as a Receptionist at Host! Are you a people person with a knack for organization and a warm, welcoming demeanor? Host, a dynamic and friendly business located in Madison, WI, is looking for a professional and personable Receptionist to be the first point of contact for our clients and visitors. If you're ready to bring your skills to a team that values excellence and connection, we'd love to hear from you! What You'll Do: As the face of our company, you'll play a vital role in creating a positive first impression and keeping our operations running smoothly. Here's a snapshot of what your day-to-day might look like: - Greet and welcome clients, visitors, and team members with professionalism and a friendly attitude. - Answer and direct phone calls, emails, and inquiries to the appropriate person or department. - Manage scheduling, appointments, and meeting room bookings. - Maintain a clean and organized reception area. - Assist with administrative tasks, such as filing, data entry, and handling incoming and outgoing mail. - Provide support to other departments as needed. What We're Looking For: We're seeking someone who is organized, approachable, and ready to hit the ground running. To succeed in this role, you'll need: - 1 year of experience in a receptionist, administrative, or customer-facing role. - Strong communication and interpersonal skills. - A professional demeanor and a customer-focused mindset. - Proficiency in basic office software (e.g., Microsoft Office Suite). - Excellent organizational skills and attention to detail. Why Join Host? At Host, we pride ourselves on fostering a welcoming and collaborative environment where every team member is valued. While we don't offer additional benefits at this time, we believe in creating a workplace where you can grow, contribute, and feel part of something meaningful. Our Culture and Values: At Host, we're all about connection, professionalism, and making every interaction count. We believe in teamwork, respect, and providing a positive experience for everyone who walks through our doors. If you're looking for a role where your contributions truly matter, this is the place for you. Ready to Apply? If this sounds like the perfect fit for you, we'd love to hear from you! Submit your application today and take the first step toward joining our team at Host. We can't wait to meet you! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $22k-28k yearly est. 10d ago
  • Receptionist

    Lifespace Communities 4.1company rating

    Milwaukee, WI jobs

    Community: Newcastle Place Address: 12600 N Port Mequon, Wisconsin 53092 Pay Range $15.00-$19.90+ Hourly Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our outstanding Customer Service team today as our new Concierge! A few details about the role: * Acknowledge and greet all residents and guests with utmost courtesy and urgency. * Be knowledgeable of local current attractions or events and offer recommendations and personal services. * Assist residents and visitors into and out of their vehicles. * Assist with loading and unloading vehicles; delivers packages, groceries to resident living areas. * Assist in direction of deliveries for residents, and visitors to their destinations. * Responsible for scheduling appointments and informing transportation team of any appointments made. * Responsible for scheduling dining room reservations. And here's what you need to apply: * High school diploma or equivalent required. * Hospitality or customer service experience preferred. Lifespace has enjoyed over 40 years of success, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace family get ready to ignite your life and experience Living Lifespace. COMPANY OVERVIEW: Lifespace Communities headquartered in West Des Moines, Iowa and Dallas, Texas, is one of the nation's largest Senior Living providers of non-profit retirement communities. Lifespace employs over 4,500 team members and servers over 5,100 residents. The organization is committed to creating communities where people are empowered to live their aspirations. Equal Opportunity Employer If you are excited to learn and grow, be excellent, thrive with your team and deliver personalized experiences you'll enjoy your career with us!
    $15-19.9 hourly Auto-Apply 45d ago
  • Spa Front Desk - PT

    Grand Geneva Resort & Spa 4.0company rating

    Lake Geneva, WI jobs

    Spa Front Desk - PT - (250002B3) Description If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Front Desk Attendant at the WELL Spa + Salon at Grand Geneva Resort & Spa, you'll greet and check guests in and out, book appointments, sign up and renew memberships. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together. What will you be doing?· Check guests in and out for spa appointments· Provide accurate and appropriate information to guests and customers· Input and retrieve information routinely from computer system· Respond to guest requests and handle guest issues or report complaints to management· Promptly answer telephone in a professional and clear manner· Input all information into computers to communicate guest requests and complaints· Answer guest questions regarding area or resort, outlet information, and services· Perform additional duties as assigned What do you bring to the role?· High school diploma or equivalent required· Prior spa experience preferred· Must have excellent communication and customer service skills· Must have the ability to work with a team in a fast paced environment while multitasking· Ability to read, listen, and communicate effectively in English, both verbally and in writing· Ability to access and accurately input information using a moderately complex computer system· Ability to work a flexible schedule including nights, weekends, and holidays. What's in it for you?· A free, well-balanced meal every shift· Discounted gym membership· Room discounts at Marcus Hotels & Resorts· Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa· Free parking· “Two for one” movie theater coupons at Marcus Theatres· Ability to grow your career and transfer from one property to another· Early wage access· Paid time off· Flexible scheduling· Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match· And more!About Us:A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U. S. -based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Grand Geneva Resort & Spa is an equal opportunity employer. Primary Location: United States-Wisconsin-Lake GenevaWork Locations: Grand Geneva Resort 7036 Grand Geneva Way Highway 50 East Lake Geneva 53147Job: SpaJob Posting: Oct 9, 2025, 11:18:52 PM
    $23k-31k yearly est. Auto-Apply 5h ago
  • Office Associate

    Deibel Laboratories Inc. 3.7company rating

    Madison, WI jobs

    Science you can trust from concept to consumer. Since 1967, Deibel Laboratories has operated several private food testing facilities providing services in both Microbiology and Chemistry testing. We play an integral role in food and product safety for industry-leading producers, as well as family-run operations much like our own. Our lab location in Madison, WI is hiring a full-time Office Associate. (40 hours/week plus benefits included). We offer a competitive salary based on knowledge and experience. This position includes full health benefits for self and family (employer pays for 90% of employee premiums and 50% of dependents on our base plan). Deibel also offers a self-funded dental plan, vision plan, and 401K option. Check out our website to learn more about our location and what we do: ******************* Compensation: Starting hourly rates $18 - $20 DOE, plus a competitive benefits package. Schedule: Monday - Friday 9am - 5:30pm(Close). Essential Duties & Responsibilities: Log samples into Lab Management Information System (LIMS) and assign testing by using a client-supplied sample submission form. Process and maintain records of internal and external billing. Perform general clerical duties including but not limited to, filing, photocopying, faxing, mailing, timekeeping, and overall front office support. Supporting lab associates with special projects and other administrative duties as needed. Support the lab associates by organizing samples and preparing samples to be processed. Perform necessary housekeeping duties in a timely manner, keeping the work areas and equipment clean and sanitized. Must participate in cleaning schedule and maintain retain samples as required. Adhere to all safety policies. Perform other related tasks as needed. Required Skills/Abilities: Entry Level Position: We Are Happy to Train Self-motivation; excellent quality of work and attention to detail Ability to communicate effectively with coworkers and internal/external clients Ability to learn new tasks quickly and to move easily from task to task Ability to handle prioritization and multiple tasks simultaneously Ability to use a personal computer and learn necessary programs Good communication skills (oral and written) Organizational ability and good judgment Self-motivation; excellent quality of work and attention to detail Ability to communicate effectively with coworkers and internal/external clients Ability to learn new tasks quickly and to move easily from task to task Ability to handle prioritization and multiple tasks simultaneously Ability to use a personal computer and learn necessary programs Good communication skills (oral and written). Organizational ability and good judgment. We'd Love to Hear from People With: Strong problem-solving skills, ability to multitask, meet deadlines, and work in a fast-paced environment. Ability to perform work accurately, reliably, thoroughly, timely, and within safety guidelines. Skills to communicate effectively and develop good working relationships with all employees. A professional workplace appearance, ethical conduct, honesty, and integrity in all communications. A thirst to seek out and participate in appropriate training and professional development. Fluency in written and spoken English is required. Well-organized and self-directed individual focused on achieving organizational goals and initiatives. Excellent customer service skills and follow-up with a sense of urgency - strong Microsoft Office applications experience including WORD, Access, Outlook, PowerPoint, and Excel Strong organizational and interpersonal skills - must have excellent written and verbal communication and collaboration skills Attention to detail and data entry accuracy Must be comfortable with working the listed schedule for this position Must live within 30 miles of the lab - no relocation packages available Physical Requirements: Work is regularly performed in a professional office environment and routinely uses standard office equipment. Must be able to perform essential duties satisfactorily with reasonable accommodations. Work is generally done sitting, talking, hearing, and typing. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Deibel is committed to fostering a diverse and welcoming workplace with people of all types of backgrounds and experiences.
    $18-20 hourly Auto-Apply 56d ago
  • Front Desk Clerk-3pm-11pm-Hotel Retlaw Fond Du Lac WI

    Hotel Equities Group 4.5company rating

    Fond du Lac, WI jobs

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the 3pm-11pm shift for the Hotel Retlaw, in Fond du Lac, Wisconsin. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting  Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Hourly Rate of pay is $16.00 Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program
    $16 hourly Auto-Apply 10d ago
  • Front Desk Agent | Neenah DoubleTree

    Shaner Hotels 3.9company rating

    Neenah, WI jobs

    Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Hotel Front Desk Clerk/Night Auditor (2nd Posting)

    Menominee Casino Resort 4.0company rating

    Keshena, WI jobs

    ESSENTIAL DUTIES AND RESPONSIBILITIES Answers incoming calls and in-house calls, expediting calls to the proper extensions. Posts and delivers calls and messages for guests; executes pages over the intercom and/or radio systems. Shall answer phones promptly and courteously, using a friendly voice and tone. Operates computerized program for processing hotel reservations. Maintains a close working relationship with all Front Desk Employees and assists in informing prospective Hotel guests of higher room value options. Inputs and manually records wake-up calls for guests. Accesses guest information from the computer. Verifies accuracy of guest room confirmations, files reservations and confirmations. Maintains a working knowledge of room rates, types, locations, package plans, special features, information on all outlets, hours of operation, and various local attractions, in order to advise guests of same, whenever possible. Assists guests with the check-in process at the Hotel in a courteous and polite manner. Answers guest questions regarding hotel and property facilities, events and ensures that adequate information is provided. Shall handle cash, check, and credit card transactions. Shall post and reconcile all daily activity. Shall maintain accurate records. Assists guests with checkout at the end of their stay in an efficient and timely manner. Handles guest complaints or concerns in a polite, courteous and efficient manner. Verifies accuracy of guest room confirmations, files reservations and confirmations. Prepares and distributes management reports to Hotel Administration and the Finance Department. Audits all guest records; verifies credit card approval Posts room and tax charges to guest accounts. Complete the Night Audit tasks and fill out proper reports correctly and accurately and have them balance. Does Bucket Checks, and duties assigned to night audit. Responsible for maintaining a consistent, regular attendance record. Ensures that the check-in and check-out process is handled in accordance. Ability to work in a fast-paced environment. Shall perform other duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Shall have an acceptable work history and/or exceptional previous work record. Shall have a pleasing personality and the ability to interact with the public in a congenial manner. Shall possess the ability to react quickly to stressful situations without losing his/her composure and conduct themselves professionally at all times. Candidate must be of good integrity, honest and trustworthy. Previous night audit and/or front desk experience a plus. Must be able to withstand a background check. Must be approved for and maintain a valid gaming license. Preference given to qualified Menominee or other Native American applicants. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Minimum Requirements High School Diploma, GED or HSED required. Guest service experience in any business environment. Required three (3) months money handling experience. SPECIAL QUALIFICATIONS Must possess effective communication and organizational skills. Must have previous computer experience with Microsoft word and excel. Must be at least 18 years old. CRIMINAL BACKGROUND MINIMUM REQUIREMENTS No person shall be eligible for employment at Menominee Casino Resort/Thunderbird complex if they have been convicted, or have a pending unresolved charge of: Any crime which would require compliance with the reporting requirements for sex offenders pursuant to Menominee or Wisconsin law; or A felony conviction of any kind in the immediately preceding two years A crime of any kind related to gambling in the immediately preceding two years A crime of any kind related to theft, fraud, or misrepresentation in the immediately preceding two years. A crime of any kind related to a crime of violence, or involving domestic violence, or a drug offense involving sale of drugs, or possession with intent to sell drugs during the immediately preceding 2 years. “In addition to the minimum criminal background requirements listed above, employee must meet the minimum criminal background requirements necessary to obtain a gaming license as stated in Menominee Tribal Code Chapter 347 and the Tribal Gaming Compact.” Hiring in Gaming Position is contingent upon criminal background check. LANGUAGE SKILLS Ability to read and understand policy and procedure manuals. Ability to respond to common inquiries or complaints from guests. MATHEMATICAL SKILLS Ability to perform basic math (add, subtract, and divide). REASONING ABILITY Ability to define problems, establishes facts, and draw conclusions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is also regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Occasionally the Employee may lift up to 25 lb. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for long periods of time. The noise level in the work environment is usually moderate. 2nd Posting: 2/3/25 to until filled
    $25k-31k yearly est. 60d+ ago
  • Front Desk Representative

    Choice Hotels Int. Inc. 4.6company rating

    La Crosse, WI jobs

    Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit ********************* The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. Position Summary The role of Front Office Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction. If you are outgoing, organized, and interested in building a robust and versatile skillset, then we want to meet you! SHIFT: * Part-Time | 20-29 Hours per Week | Days & Hours Varies WHAT WE OFFER: Our quirky group offers a break from the repetition, with no two days that are ever the same. We a pleased to offer: 1st Day * Employee Hotel Discount Rate * Friends and Family Hotel Discount Rate * Free Daily Meal 1st of the month following 30 days of service: * 401(k) Retirement Plan 90 Days: * Paid Vacation and Sick Time * 8 Paid Holidays * Paid Bereavement 1 Year: * Paid Floating Holidays RESPONSIBILITIES: As a guest services representative, you will be the face of the Radisson La Crosse. You will be responsible for, but not limited to: * Incoming and outgoing guests, phone calls, reservations and other day-to-day functions of the hotel * Ensuring timely and impeccable prioritization and organization of your workspace and general lobby spaces * Presenting a positive attitude and polished appearance to guest and team members * Communicating effectively with all guests, staff and vendors * Driving 10 person passenger shuttle to/from airport REQUIREMENTS: * Must be comfortable multitasking phone, computer and guest inquiries * Must hold valid drivers license and pass a MVR background check and drug screen * Ability to provide exceptional customer service and a Yes I Can! attitude * Opera experience preferred * Ability to work flexible schedule, including morning, afternoons, nights and weekends PHYSICAL DEMANDS: * Ability to lift up to 25 pounds on a regular basis, and up to 75 pounds occasionally * Ability to stand for extended periods of time, constantly * Ability to stand for extended periods of time Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law. In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
    $26k-32k yearly est. Auto-Apply 33d ago

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