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Ellevest jobs - 692 jobs

  • Operations Associate

    Ellevest 4.5company rating

    Ellevest job in New York

    The Operations Associate will be a critical member of the Operations team, responsible for executing a comprehensive set of daily, weekly, monthly, and quarterly financial operations procedures. This role ensures the accuracy of client accounts, billing, reporting, and reconciliation across various custodian and technology platforms, with a significant focus on complex wealth management and alternative investment processes. Key Responsibilities: Perform daily checks, including monitoring new accounts for onboarding and classifying new assets in the system. Track and process Alternative Investment transactions, commitments, capital calls, and valuations. In partnership with our outside consultant, conduct a comprehensive set of monthly and quarterly checks and audits via Black Diamond data mining exports, including: Cost Basis, Cash Buffer, Tax Status, Custom Benchmark, Negative Cost Basis, Portfolio Goal, Manual Accounts with Zero Balance, and Portfolio Assignment Audits. Produce the Monthly Billing Estimate for Accounting Manage the Quarterly Billing Process, including folder setup, running and merging data mining reports, identifying new clients and exceptions, and coordinating advisor approvals for all updates. Assist with ADV updates and AUM Reporting for supervised accounts. Required Qualifications Minimum 3-5 years of experience in financial operations, preferably in wealth management or a Registered Investment Advisor (RIA) setting. Proficiency with reporting platforms such as Black Diamond (preferred), Tamarac, Addepar, and RIA custodians (Schwab, Fidelity). Strong understanding of account types (IRA, Roth, Trust, etc.), fee schedules, and complex billing practices (billing estimates). Advanced skills in data management, including running complex reports, VLOOKUPs, data consolidation, creating detailed pivot tables, Tableau, Power BI, and SQP is a plus. A meticulous attention to detail and a commitment to audit-level accuracy in reconciliation and reporting. Demonstrated ability to work independently in a remote setting and high accountability for results. Preferred Qualifications Experience with Alternative Investments. Experience with Salesforce. Reports To: Chief Operating Officer Location: Remote About Ellevest Ellevest is a Registered Investment Advisor (RIA) focused on wealth management and financial planning for women, families and the next generation. Ellevest was founded in 2014 and manages over $1.1B in AUM. We believe wealth management should feel as human as it is rigorous. At Ellevest, we practice Wealthcare -an integrated approach that connects financial strategy with the real decisions clients face across their lives: career transitions, family planning, health, caregiving, legacy, and purpose. Our advisors don't just manage portfolios. They help clients navigate complexity, trade-offs, and uncertainty with clarity, confidence, and care.
    $71k-121k yearly est. 13d ago
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  • Growth Strategy & Operations Manager

    Scale Ai, Inc. 4.1company rating

    New York, NY job

    As Scale AI continues its historic growth trajectory in the Generative AI sector, we are seeking a Growth Program Manager to helm initiatives that will significantly drive revenue and expansion. This demanding and multi-faceted role requires a unique blend of skills across strategy, operations, and analytics with the aim to catalyze rapid growth in a dynamic and evolving market. You will: Drive critical growth projects, collaborating with cross-functional teams including Engineering, Operations, and Go-to-Market. Develop and enhance growth strategies, funnels and pipelines to meet the needs of strategic customers and market demands. Oversee the growth operations, ensuring seamless execution and alignment with business objectives. Tackle some of the most pressing growth challenges, setting new standards for Scale AI's market presence in domain language. Ideally you'd have: 3-5 years of experience on growth, product, or operations, or as a SWE. Prior experience with operations-heavy business models (e.g. on-demand, marketplace, logistics, supply chain) Strong technical background (a degree in STEM is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python). Excellent problem-solving capabilities and a robust analytical approach, with the ability to leverage data to inform growth strategies (experience working on operational challenges or as a consultant is a plus). An entrepreneurial and high-ownership mindset. You are comfortable handling ambiguity and leading workstreams from end-to-end This role is critical in ensuring that Scale AI not only maintains its current growth momentum but also accelerates it to capture an even larger market share in the Generative AI space. The ideal candidate will bring a wealth of experience, a deep understanding of growth mechanisms, and a track record of delivering results in high-stakes environments. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$150,000-$189,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
    $150k-189k yearly 3d ago
  • Startup Insurance Advisor - Fast-Paced Growth

    Vouch, Inc. 4.4company rating

    New York, NY job

    A tech-enabled insurance advisory is seeking a knowledgeable Insurance Advisor to enhance client satisfaction during the sales and onboarding phase. The role requires 2+ years in a client-facing capacity, as well as a property and casualty license. Ideal candidates should be adaptable and possess excellent communication skills. The position is based in New York with a hybrid work model requiring in-office attendance three days a week. Competitive salary package, including equity options, is offered. #J-18808-Ljbffr
    $73k-96k yearly est. 20h ago
  • Technical Support Analyst

    Rain 3.7company rating

    Remote or New York, NY job

    About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role We're looking for Technical Support Analysts to help us deliver exceptional support for Rain's platform and integrations. You'll troubleshoot complex issues, assist internal and external partners, and ensure that our infrastructure and user experience remain seamless and reliable. Work at the intersection of technology and finance, solving real-world problems with global impact. Join a team of smart, driven operators building the future of payments infrastructure. Flexible, fully remote environment with opportunities for growth. Be part of a company shaping how stablecoins are used worldwide. What You'll Do Investigate and resolve advanced customer and partner issues related to Rain's systems, APIs, and integrations Analyze logs, dashboards, and transaction data to identify root causes and escalate issues when needed Collaborate closely with Product, Engineering, and Compliance to resolve technical incidents Maintain accurate documentation and create troubleshooting guides for recurring issues Track trends and suggest improvements to prevent future issues Support new feature testing, integrations, and platform updates as needed Ensure all tickets and incidents meet internal SLAs and quality standards What we're looking for 3+ years of experience in technical support or product operations, ideally in fintech, SaaS, or payments Strong analytical and problem-solving skills with a detail-oriented approach Familiarity with APIs, data analysis, and debugging workflows Experience using tools such as Zendesk, Jira, Notion, or SQL-based systems Clear communication skills with the ability to translate technical information for non-technical users Ability to prioritize effectively and manage multiple complex cases at once A collaborative mindset and a passion for continuous learning Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.
    $54k-97k yearly est. Auto-Apply 6d ago
  • Compliance Associate

    Rain 3.7company rating

    Remote or New York, NY job

    About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role Rain is seeking an experienced analytical and high-integrity compliance professional with an understanding of KYC/KYB and AML frameworks, both domestically and internationally. The right candidate will possess a detailed understanding of the regulatory landscape for financial products, as well as knowledge and experience in compliance investigations and due diligence. We are looking for high performers who can help propagate our culture of compliance. The role will allow the successful candidate to develop their expertise within compliance, as well as opportunities to explore other elements of working within a fast-growing company. What you'll do You will be one of the core members of our compliance team with the opportunity to contribute to various pieces of our organizational growth. The person in this role will be a leader on the compliance side of things and will report to the Chief Compliance Officer Work with the team to help manage our comprehensive compliance program and liaise with all regulatory agencies and financial service providers Analyze and evaluate the company's policies, procedures, products, and business practices to ensure compliance with applicable laws and regulations Actionalize and refine KYB, KYC, and AML processes and procedures based on best practices informed by operational data Oversee and implement all aspects of regulatory compliance programs. Lead and manage regulatory examinations Contribute to the firm's risk management efforts Monitor and analyze customer and transaction data to identify any potential suspicious activity and complete the required forms, such as OFAC reports and Suspicious Activity Reports (SARS), if necessary Assist with the investigation of fraud and restricted activities, as necessary Stay up to date on all compliance-related developments in relevant jurisdictions impacting business activities, and continually refine and perfect the company's compliance programs What we're looking for BA/BS required; advanced degree is a plus 6+ years of compliance or related experience at a bank, financial services firm, or financial technology company Strong knowledge of global regulatory frameworks, including BSA/AML, OFAC/sanctions, money transmitter, and other financial regulatory frameworks Transaction monitoring and fraud management experience Proven track record of complex problem-solving and decision-making skills Strong analytical skills and a team player Based in the U.S Nice to have, but not mandatory International Experience, especially in the Caribbean and Latin America Experience with HMT, UN screening lists. Record of having worked in a high-growth atmosphere. Exposure to B2B credit compliance frameworks. International compliance and reporting frameworks. Experience deploying and implementing compliance tools and services. Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.
    $89k-158k yearly est. Auto-Apply 60d+ ago
  • Regulatory & Security Compliance Analyst

    Rain 3.7company rating

    Remote or New York, NY job

    About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. What you'll do Own Rain's compliance program across DORA, SOC 2, SOC 1, GDPR, and PCI, ensuring we meet and exceed regulatory and audit requirements Lead all compliance audits and certifications end-to-end - including renewals, observation periods, and new certifications Rain chooses to pursue Maintain and evolve Rain's policies, keeping them up-to-date, consistent across entities, and aligned with regulatory expectations Ensure operational adherence by partnering with engineering, security, legal, and operations to make sure we are doing what we say we are doing in our policies Build a proactive compliance culture, helping the team understand obligations and embedding compliance into day-to-day decision making Identify gaps and risks early, then drive remediation plans to keep Rain audit-ready at all times Assist the team in other compliance-related activities, including actionalize and refine KYB, KYC, and AML processes and procedures based on best practices informed by operational data What we're looking for Open to candidates in the US and EU 3-7+ years of compliance, GRC, or security assurance experience, ideally in fintech, payments, SaaS, or other regulated industries Deep familiarity with SOC 2, SOC 1, GDPR, PCI, and other compliance frameworks, with a proven track record of leading successful audits Excellent program management skills - you can coordinate across teams, manage timelines, and keep multiple compliance workstreams moving Strong attention to detail with the ability to turn complex requirements into clear, actionable tasks Strong communication and influence skills, able to work with everyone from engineers to executives to external auditors Nice to have, but not mandatory Experience in card issuing, stablecoins, payments, or cross-border fintech products Familiarity with ISO 27001, DORA, or other emerging global regulations Experience with tools like Vanta Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.
    $55k-79k yearly est. Auto-Apply 6d ago
  • Managing Director of Ventures, India

    Redesign Health 4.2company rating

    New York, NY job

    About the Company: Redesign Health is a global venture and applied technology firm focused on building next-generation healthcare companies. We manage venture capital and venture buyout strategies, each powered by an AI operating system and team of leading technologists, entrepreneurs, and investors. Our venture capital strategy backs exceptional founders at the earliest stage-often before an idea is fully formed-and provides first institutional capital and an unmatched degree of strategic leverage and domain expertise through exit. Our venture buyout strategy partners with proven management teams through control investments and delivers outsized value by rewiring core products and workflows with AI. Since inception in 2018, Redesign and our portfolio companies have touched the lives of more than 15 million patients, raised over $1.5 billion from premier institutional, sovereign, and strategic investors, and built distinctive partnerships with marquee healthcare organizations and senior leaders around the world. Redesign is based in New York and has offices in Bengaluru, Los Angeles, and Riyadh. About the Job: We are seeking a Managing Director to join our New Ventures team, based out of Redesign Health's India headquarters in Bengaluru. This role is ideal for someone with a strong background in business innovation and operational excellence, who is eager to help identify and build market-defining healthcare companies worldwide. As part of this unique opportunity, you will be instrumental in developing seed-stage startup ideas and working closely with founding teams. You will spearhead the research, prototyping, and launch of new Portfolio Companies in the healthcare space. This role will report to a Managing Director on the New Ventures team based in the U.S. This is a hybrid role working 3 days/week from our Bengaluru office and working hours include a 5 hours/day overlap with Eastern Standard Time. What You Will Do: Explore and analyze U.S. and global healthcare markets ripe for innovation. Conduct thematic research and quantitative analysis to identify opportunities for new company creation; refine initial ideas into high-conviction investable concepts. Lead creation of investment memos to support funding decisions in collaboration with New Ventures leadership. Work cross-functionally with Redesign's Ventures, Talent, Strategy & Finance, Global Development, and Product & Technology teams to orchestrate ideation efforts. Advise existing portfolio companies and founding teams on strategic direction and operational execution. Identify opportunities to efficiently leverage AI in Redesign's operational approach. What You Will Need: Bachelor's degree required; MBA preferred, with a record of high academic achievement 12+ years of combined experience within investment banking, venture capital, private equity, corporate development, or management consulting Prior healthcare experience required Fluency in business model analysis, primary/secondary research, investment thesis development, and financial modeling Experience leading work with minimal oversight and with strong attention to detail Interest in researching, implementing, and leveraging AI and other emerging technologies, both professionally and personally Who You Are: Action Oriented: You readily take action on new opportunities with a sense of urgency, high energy, and enthusiasm. You display a can-do attitude and step up to handle tough issues. Manages Ambiguity: You deal comfortably with the uncertainty of change and set the course without clear direction. You are calm and productive, even when things are up in the air. Effective Communicator: You skillfully adapt your presentation style across various audiences and formats, spanning one-on-one conversations to large groups as well as leadership, peers, and founders. Financial Acumen: You proficiently leverage financial and quantitative analysis to evaluate opportunities and inform strategic decision-making. Cultural Competence: You navigate cultural differences with ease, showing respect and understanding for diverse perspectives. You adapt your behavior to different cultural contexts, fostering inclusive and effective interactions. Strong Collaborator: You work seamlessly with others, leveraging diverse strengths and perspectives, and proactively seek to understand and drive consensus among your stakeholders and colleagues. You foster a cooperative environment where all contributions are valued, driving team success through mutual respect and shared goals. Technology Innovator: You have a track record of proactively leveraging AI and other emerging technology tools to create extraordinary productivity and impact within your role. You have built systems and workflows for yourself more sophisticated than basic ChatGPT/LLM usage and are constantly experimenting with new ways to use technology to disrupt yourself.
    $187k-371k yearly est. Auto-Apply 60d+ ago
  • Technical Support Manager (Tier-2)- NY Based

    Carbyne 3.5company rating

    New York, NY job

    💡 Who We Are Hi there! We're Carbyne, and every day, we're on a mission to revolutionize public safety. As the global leader in emergency collaboration technology, we're building a cutting-edge platform that helps save lives-think live video streaming, real-time chat, and precise location tracking. Our tools empower emergency teams to respond faster and smarter! With partnerships with tech giants like Amazon, Axon, and AT&T, we're innovating life-saving solutions for over 400 million people worldwide Are you ready to make a difference with us? Let's do this! 🚀 About the Role Carbyne is looking for a bright, passionate, and talented Technical Support Manager to support our customers and worldwide teams in the use of Carbyne's platform and to ensure ongoing success with our rapidly growing company. The Technical Support Manager (Tier-2) is a critical component of Carbyne's Technical Support team, providing advanced support and leadership within our Tier-2 technical support team. This role involves directly engaging with complex customer issues, overseeing Tier-2 support operations, and collaborating with cross-functional teams (especially R&D and Product) to drive strategies and improvements to the overall technical flow, constantly increasing our customer satisfaction levels and experiences. 🎯 Here's What You'll Be Doing Manage the Tier-2 technical support team, ensuring high-quality support for complex and escalated customer issues. Develop and implement advanced troubleshooting procedures to address and resolve high-level technical problems within Carbyne's platform, ensuring adherence to strict SLAs. Work closely with Engineering, QA, and Product teams to prioritize bug fixes and feature requests based on customer impact and feedback. Foster a culture of continuous improvement by leading the evaluation and optimization of support processes and tools for scalability and efficiency. Drive the development and maintenance of a comprehensive knowledge base and documentation for customers and internal stakeholders. Mentor and train Tier-2 support engineers, enhancing their technical skills and product knowledge. Collaborate with Customer Success and Sales teams to ensure a seamless customer experience and contribute to customer retention and satisfaction strategies. Participate in cross-functional teams to translate customer feedback into actionable insights for product development. Requirements 🔑 What You Bring To shine in this role, you'll need: Minimum of 5 years in Technical Support/Network Engineering roles, with at least 2 years in a leadership or management capacity within a SaaS or global tech company. Strong proficiency in Jira, Zendesk, monday.com, and similar platforms, with a focus on escalated support scenarios. Advanced knowledge of monitoring and network troubleshooting tools (e.g., Datadog, Rollbar, CloudWatch, OpsGenie or similar). Expertise in network protocols (SNMP, Syslog), IP technologies, cloud platforms (especially in AWS), and database management (SQL). Demonstrated leadership skills with the ability to manage, mentor, and develop a team of technical support engineers. Excellent problem-solving skills, with a track record of managing complex technical issues and driving resolutions. Strong communication skills, capable of translating technical details into clear, customer-friendly language. A proactive and innovative approach to process improvement, with a commitment to enhancing customer support experiences. Flexibility to work outside standard hours when necessary and willingness to travel up to 15%. Bonus Points: Experience in advanced cloud services. In-depth knowledge with VoIP, SQL databases, and scripting languages. Background in user testing/QA flows Demonstrating Customer Success Strategies. Feeling unsure because you don't check every box? Don't worry, we've been there too. At Carbyne, we value passion, potential, and a willingness to learn. If this role excites you and aligns with your career goals, we encourage you to take a chance and apply! You might be exactly who we're looking for! Benefits 🎁 Why You'll Love It Here 👩🏽 ⚕️ Comprehensive healthcare (medical, dental, vision). 💸 401(k) matching-because your future matters! 🏖️ Unlimited vacation days (yep, really!). 👶 Parental leave-family first! 💪 Health & wellness perks to keep you feeling great. ☎️$100 monthly allowance for your phone and internet because streaming cat videos and answering emails both count as “work,” right? 💻 Remote-friendly perk: One-time $400 home office stipend to help you create your perfect workspace. Plus, you'll join a team that believes in inclusion, equality, and having fun while making a difference. 🌍 Our Promise At Carbyne, we celebrate diversity and strive for a workplace where everyone belongs. We're dedicated to fostering a welcoming and inclusive environment where everyone feels respected, supported, and empowered to succeed! Where every person counts. Let's make the world safer together! (Note: We are unable to sponsor employment visas) For candidates based in New York, the annual base salary range for this position is $150,000 - $175,000 . Actual compensation within this range will depend on factors such as skills, qualifications, and experience.
    $150k-175k yearly Auto-Apply 60d+ ago
  • Experienced Options Trader

    SMB Capital 3.8company rating

    New York, NY job

    “You can be better tomorrow than you are today!”- Mike Bellafiore, The PlayBook SMB Capital is looking for experienced US Options Traders with a strong 2+ year track record, who seek capital and technology to build their trading business. Our technology will help you play more offense and make more PnL: Professional execution platform, custom filters, single stock scripts and automated trading. The SMB Capital provides all capital and a PnL firm infrastructure to in-house traders, who actively trade options instruments in financial markets. Traders share the profits from their trading activity with the firm. Each trader sets their own style and strategy, but in general, options traders trade non-directional options strategies with hold times ranging from intraday to multi-week on both a manual and automated basis. Compensation in this role is based fully on an individual trader's performance. Our firm provides unique opportunities to talented, energetic people, rooted in the philosophy that everyone can do more than they realize if they try. The firm empowers independent thinkers who have the discipline to set long-term goals, the adaptability to “shift gears” but still stay on course, and who are open to being both a student and teacher in a learning organization. In short, the Experienced OptionsTrader role is a chance to join a high-performance team of: experienced options traders pushing their skills and adapting to new market opportunities; talented technology professionals developing leading-edge trading and market analytics systems; quantitative/business analysts providing tools and insights to fuel business growth; top-notch support staff who keep everything humming and meet all challenges in a cool, casual atmosphere. Our firm is currently seeking candidates who are excited about the prospect of pushing their own professional limits. Think you can do more? What are you capable of?
    $124k-217k yearly est. 60d+ ago
  • Event Contractor - Live Sports Production

    Ballertv 4.1company rating

    Saratoga Springs, NY job

    WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field. WHAT (Contract Services Needed) TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way. PAY - $21/hour Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects. BALLERTV'S STORY Do you believe in underdog stories or game changing moments? BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting! Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus! Having a current and valid Driver's license to receive and transport event equipment. Job Type: Weekend Work - ContractVisit **************** for more information.
    $21 hourly Auto-Apply 60d+ ago
  • Venture Ecosystem Principal

    Redesign Health 4.2company rating

    New York, NY job

    About the Company: Redesign Health is a global venture and applied technology firm focused on building next-generation healthcare companies. We manage venture capital and venture buyout strategies, each powered by an AI operating system and team of leading technologists, entrepreneurs, and investors. Our venture capital strategy backs exceptional founders at the earliest stage-often before an idea is fully formed-and provides first institutional capital and an unmatched degree of strategic leverage and domain expertise through exit. Our venture buyout strategy partners with proven management teams through control investments and delivers outsized value by rewiring core products and workflows with AI. Since inception in 2018, Redesign and our portfolio companies have touched the lives of more than 15 million patients, raised over $1.5 billion from premier institutional, sovereign, and strategic investors, and built distinctive partnerships with marquee healthcare organizations and senior leaders around the world. Redesign is based in New York and has offices in Bengaluru, Los Angeles, and Riyadh. About the Job: As Venture Ecosystem Principal, you will play a pivotal role in building relationships with the early stage venture community to source founders, identify, develop, and structure co-build deals with venture partners, bring market insights to co-ideation processes with founders, and partner with our existing portfolio on strategic finance and capital markets efforts. This is a highly visible and cross-functional role in which you will interact closely with founder sourcing, ventures research and co-ideation, the Investment Committee, the portfolio management team, as well as portfolio company CEOs and existing and prospective investors. What you'll do: Venture Firm Relationship Building, Deal Development, & Sourcing: Build and own Redesign's relationships with the venture community Identify dynamics in the evolving venture market and opportunities to partner on co-builds or existing deals Contribute thematic and market insights to research and co-ideation processes with founders as well as to existing portfolio company founders. Make recommendations for thematic white spaces of opportunity Source founders through venture ecosystem network building Close and structure co-build NewCo deals and bring in capital alongside existing pre-seed deals Portfolio Engagement: Share market insights regarding strategic finance, benchmarks and fundraising/capital structure with existing portfolio companies Provide partnership and advice to portfolio company founders on venture firm relationship building and fundraising Build a roster of relationships and insights to benefit portfolio company fundraising processes Venture Ecosystem Community Building & Thought Leadership: Host events and attend conferences with potential founders and venture partners Contribute to Redesign's thought leadership in the early stage healthcare AI community Produce content to attract founders and venture co-build relationships What you'll need: 5+ years of experience at a venture firm or a venture-backed company involved in deal/founder sourcing, deal closing, or startup fundraising An existing venture ecosystem network Fluency in financial modeling, valuation methodologies, and deal structuring Excellent written and verbal communication skills Self-starter who is able to work independently and collaboratively Skills: Action Oriented: You readily take action on new opportunities with a sense of urgency, high energy, and enthusiasm. You display a can-do attitude, and step up to handle tough issues Network Building: Deep connectivity to the venture ecosystem with a proven ability to build, nurture, and maintain meaningful relationships Manages Complexity: You ask the right questions to accurately analyze situations and uncover root causes to difficult issues. Through acquiring data from multiple and diverse sources, you are able to make sense of complex, high-quantity, and sometimes contradictory information to solve problems Business Insights: You use knowledge of business drivers and how strategies and tactics play out in the market to guide your actions Technology Innovator: You have a track record of proactively leveraging AI and other emerging technology tools to create extraordinary productivity and impact within your role. You have built systems and workflows for yourself more sophisticated than basic ChatGPT/LLM usage and are constantly experimenting with new ways to use technology to disrupt yourself Location: This role is ideally based in NYC with openness to the Bay Area.
    $115k-190k yearly est. Auto-Apply 58d ago
  • Mathematics Expert (Masters/PhDs)

    Labelbox 4.3company rating

    New York, NY job

    Mathematics Expert - $90/hr Remote - Alignerr - Location: RemoteAbout the job At Alignerr, we partner with the world's leading AI research teams and labs to build and train cutting-edge AI models.Organization: Alignerr Position: Mathematics Expert (Masters/PhDs) Type: Hourly Contract Compensation: $75-$90 /hour Location: Remote Commitment: 10-40 hours/week Role Responsibilities (Training support will be provided)- Develop, solve, and review advanced mathematical problems with real-world relevance.- Apply expertise in algebra, calculus, statistics, discrete mathematics, or related areas to design complex problem statements.- Collaborate asynchronously with AI researchers and domain experts to enhance AI model reasoning.- Ensure mathematical rigor, clarity, and depth across all deliverables.Requirements- Master's or PhD in Mathematics or a related field from a top U.S. university (or equivalent).- Experience coding in Python, MATLAB, or Mathematica for research or projects.- Strong expertise in algebra, calculus, statistics, or discrete mathematics.- Exceptional written and verbal communication skills with strong attention to detail.- Fluent in English and currently based in the U.S., Canada, New Zealand, U.K., or Australia.Preferred:- Prior experience with data annotation, data quality, or evaluation systems Application Process (Takes 15-20 min)- Submit your resume- Complete a short screening- Project matching and onboarding PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
    $75-90 hourly Auto-Apply 34d ago
  • Tier 3 Technical Support Team Leader

    Augury 3.8company rating

    New York, NY job

    As a Tier 3 Technical Support Team Leader, you will be a critical member of Augury's Customer Support organization, responsible for diagnosing and resolving the most complex issues across our Machine Health platform deployed globally. You will be deeply technical and highly collaborative, combining leadership, expert-level troubleshooting, and cross-functional partnership to ensure our customers experience maximum system uptime and value from our solutions. You will lead a team of Tier 3 specialists focused on high-severity IoT, hardware, and connectivity challenges, including routers, gateways, sensors, cellular communication systems, and edge devices. You'll serve as the escalation point for the most challenging issues, drive alignment with R&D and Engineering, and occasionally interface directly with customers (including on-site engagements when needed). A Day in the Life Lead and mentor a team of Tier 1 & 2 support specialists, balancing people leadership with deep technical oversight. Monitor team KPIs, SLAs, and system health in real time to ensure operational excellence. Act as the primary escalation point for high-severity incidents, driving calm, structured crisis management. Collaborate closely with Engineering and R&D to investigate root causes, drive fixes, and shape long-term product improvements. Communicate clearly and consistently with internal stakeholders and customers throughout the troubleshooting lifecycle. Support customer satisfaction and retention through proactive problem-solving and high-quality issue resolution. Continuously develop team capabilities-building processes, improving tools, and elevating technical depth. What You Bring Deep networking & connectivity expertise: 4-6 years of hands-on experience troubleshooting complex WI-FI, Bluetooth, and general IoT connectivity issues across hardware and software environments. Hardware & edge device fluency: Experience working with routers, gateways, Bluetooth modules, cellular communication devices, and related networking hardware. Advanced troubleshooting skills: Comfortable investigating connectivity failures, packet loss, configuration issues, and device communication events using logs, monitoring tools, and diagnostic methods. Ownership mindset: You take end-to-end responsibility for escalations, customer requests, and technical resolutions-ensuring no issue is left unresolved. Customer-centric communicator: You enjoy working with people, translating technical concepts into clear explanations, and delivering world-class support. Curiosity & technical passion: You enjoy experimenting with new technologies, staying current with evolving IoT and connectivity trends, and continuously leveling up your expertise. We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend. The pay range for this position in Colorado, California, and New York is a base salary of $90,000 - $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.
    $90k-130k yearly Auto-Apply 47d ago
  • Customer Operations Manager

    Venn 4.4company rating

    New York, NY job

    Venn is a fast-growing technology company transforming the relationship between renters and multifamily operators. Our platform seamlessly connects every aspect of apartment living-rent payments, events, services, maintenance, and community engagement-creating a lifestyle co-pilot for residents and an engagement engine for operators. By leveraging resident behavioral data, Venn delivers personalized experiences at scale, driving long-term loyalty and unlocking new revenue opportunities. We're trusted by industry leaders like Related Companies and Bozzuto and backed by top talent from companies like Fiverr, Kaltura, and Sonos, alongside seasoned real estate veterans. Our vision? By 2025, Venn will be the fastest-growing Resident Operating System, powering 500,000 units-scaling to 2 million by 2026. We're not just building software; we're redefining how people experience home. About the Role We're looking for a sharp, resourceful Customer Operations Manager to manage the operational execution of customer rollouts and ensure smooth, scalable launches. You'll manage the behind-the-scenes infrastructure that powers our implementations, including rollout timelines, platform configuration, internal task routing, data tracking, and cross-functional coordination. You'll also help keep our operational tooling in shape - ensuring nothing slips through the cracks as we grow. This role is part implementation lead, part systems thinker, and part air traffic controller. You'll work hand-in-hand with Sales, CS, Product, and Support to make sure customers go live quickly, accurately, and with a clear plan for success. What You'll Do Implementation & Launch Execution Own the full launch process from kickoff to go-live across both new and existing properties Manage project plans, track dependencies, and follow up on outstanding tasks across internal and client teams Handle data inputs and advanced configurations in the Venn platform (e.g., onboarding checklists, amenities, RentCafe and Yardi integrations, workflows, etc.) Assign and coordinate work across cross-functional teams (e.g., training, product support, integration follow-ups) Operational Support & Internal Systems Maintain and improve implementation tools, templates, and workbooks (e.g., onboarding workbooks, Hub tasks) Route internal tickets and requests to the right teams (product, support, integrations, etc.) Own the task manager and Hub configuration to ensure visibility and consistency across account activity Conduct data hygiene reviews to keep client information accurate and actionable Partner with CS to ensure ongoing client-facing activities (e.g., feature releases, training content, property transitions) are tracked and supported Support audits and rollout prep for key accounts like Bozzuto, Related, and GID Process & Scale Identify and eliminate bottlenecks in the onboarding and expansion process Propose operational upgrades and workflows that reduce manual work and improve speed-to-launch Help build a scalable operating model as Venn rolls out across larger enterprise accounts What You Bring 3+ years in Customer Operations, Implementation, or Project Management at a SaaS or tech-enabled service company Proven ability to manage complex projects and coordinate across multiple teams High attention to detail - especially with timelines, client data, and task handoffs Clear, professional communication skills (written and verbal) Experience configuring SaaS platforms and managing client-facing data or workflows A systems mindset - you enjoy improving processes as much as executing them Nice to Have Familiarity with the multifamily industry, Yardi, RentCafe, or proptech integrations Experience with project management tools like Monday.com, Asana, or HubSpot Comfort supporting customer-facing teams while owning internal operational execution This role is hybrid (3 days/week in our cozy NYC office). For New York-based candidates, this position has an estimated annual salary range of $100,000 to $120,000, plus benefits and opportunities for equity. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications. We welcome direct conversations with each candidate about compensation in all of our initial calls.
    $100k-120k yearly Auto-Apply 60d+ ago
  • Derivatives Trader

    Falconx 4.0company rating

    New York, NY job

    Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Location: New York, NY Impact We are a leading market-making firm focused on providing liquidity in the rapidly evolving cryptocurrency markets. Utilizing advanced trading and risk systems, we operate across global crypto exchanges, offering deep liquidity and tight spreads in a variety of products. As we continue to grow, we are looking for a talented and driven junior trader to join our New York-based team. This is a full-time, in-person role covering trading operations from Monday through Friday, and an excellent opportunity to join one of the leading sell-side crypto trading desks in the world. Responsibilities: Trade and manage positions across various crypto spot and derivatives markets, working closely with portfolio managers and risk managers to determine best execution and position management Coordinate closely with the global trading teams to maintain seamless 24/7 market coverage Provide research, analysis, and trade ideas on various crypto, crypto-linked equities, and macro catalysts that may drive various firm positions Ensure accurate trade capture and quality data flow in our risk systems Execute and maintain up-to-date position reconciliation with a high degree of accuracy and timeliness Compile and analyze metrics for trading Work cross functionally with accounting and operations teams to ensure record accuracy and investigate discrepancies in a timely manner Qualifications: Bachelor's degree in a relevant discipline (STEM) 1 - 3 years of experience in options/derivatives trading experience at a bank, proprietary trading firm, or market-making firm. Crypto experience is a plus Basic understanding of options theory and greek risks Coding skills (Python, SQL) are desirable but not mandatory Passionate about trading, macroeconomic markets, and interest in crypto Personal experience using various blockchain protocols and understanding of crypto liquidity conditions Excellent written and verbal communication skills Team-oriented Compensation Base pay for this role is expected to be between $145,000 - $175,000 USD for New York City. This expected base pay range is based on information at the time this post was generated. This role will also be eligible for other forms of compensation such as a performance linked bonus, equity, and a competitive benefits package. Actual compensation for a successful candidate will be determined based on a number of factors such as location, skillset, experience, and qualifications. Notice at Collection and Privacy Policy Applicants located in California and/or applying to a role based in California, please refer to our Notice at Collection and Privacy Policy here. Inclusivity Statement FalconX is committed to building a diverse, inclusive, equitable, and safe workspace for all people. Our roles are intended for people from all walks of life. We encourage all those interested in applying to our organization to submit an application regardless if you are missing some of the listed background requirements, skills, or experiences! As part of our commitment to inclusivity, FalconX would like to acknowledge that the EEOC survey has limited potential responses that you can select. For legal reasons, FalconX must use this language to align with federal requirements, however, we want to ensure that you are able to provide a response to our own voluntary survey questions about your identity that best aligns with your most true self. FalconX is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, national origin, ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally-recognized protected basis under federal, state, or local law. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on FalconX. Please inform FalconX's People team at *********************, if you need assistance with participating in the application process.
    $145k-175k yearly Auto-Apply 34d ago
  • Business Operations - Support, Bridge

    Stripe 4.5company rating

    New York job

    Who we are About Bridge We're creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster / cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward. We have a small team of people who have previously built financial infrastructure at some of the world's leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb) and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that allows for the improvement of global money movement. What you'll do In this role, you'll be working directly with developers integrating Bridge APIs and helping them resolve their issues. You will take ownership of complex, technical user issues and work across teams, including Engineering and Product, to resolve them. A deep understanding of SQL and APIs will allow you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. As one of the foundational hires in the team, you'll have a big impact to grow the Developer Support operation and enhance various aspects such as capacity planning and forecasting, operational tools and systems, workflow optimization and automation, metrics and reporting, quality control, and more. Responsibilities Analyze and troubleshoot complex technical issues through direct user interaction (Slack), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement initiatives aimed at hitting key performance metrics. Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams. Collaborate and advocate with Product and Engineering to proactively improve the platform based on user feedback, ensuring long-term product reliability. Lead cross-functional projects aimed at identifying inefficiencies in current processes and driving the implementation of long-term solutions. Constantly challenge the status quo and push for innovation in user support strategies and operational processes. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues. SQL is preferred for data analysis and querying, with the ability to interpret datasets. Experience working with API's. Exceptional problem-solving skills, capable of diagnosing complex issues and driving them to resolution. Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress. Experience in project management, particularly in optimizing processes, workflows, or support operations.
    $41k-56k yearly est. Auto-Apply 3d ago
  • Director, Broker-Dealer Operations

    Betterment 4.3company rating

    New York, NY job

    Betterment is a leading, technology-driven financial services company that offers investing and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease. We're headquartered in NYC and offer hybrid NY-based positions (Four days/ week in-office). About the role The Broker-Dealer Operations Team at Betterment oversees and operates Betterment's broker-dealer entity that safeguards over $65B in assets for over one million customers. The team is responsible for firm-level dividend and corporate action processing, reconciliations, design and operation of internal controls, and regulatory and financial reporting to maintain compliance with relevant FINRA and SEC financial responsibility rules. The team works collaboratively across departments to improve and automate processes, as well as owns the relationships with various third parties including the broker-dealer's auditors, clearing firm, and banking institutions. Additionally, the team partners with Product and Engineering to design and operate new products, such as Self-Directed Investing, Securities Lending, and more. As Director of Broker-Dealer Operations you will lead the team and oversee all financial and operational aspects of our broker dealer business. You will collaborate cross-functionally to ensure compliance with industry regulations, maintain accurate financial records, build new products, and optimize operational processes to support our growth. This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment's total compensation package for employees. New York City: $173,000 - $189,000 We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus. A day in the life The ideal candidate for this role will be an experienced manager who possesses a strong understanding of broker-dealer operations, financial reporting, regulatory compliance, and product development, particularly in financial services and technology. They are comfortable in a spreadsheet, talking to auditors and regulators, and working with our Product and Engineering teams to build out new products. On any given day you will: Manage the broker-dealer operations team, providing feedback and coaching, partnering to solve a complex issue, and overseeing the completion of all required tasks Design new systems to improve and enhance procedures for corporate action processing, control operation, net capital monitoring, and other key responsibilities Maintain partner relationships for key banking and securities servicing vendors Partner with our Legal and Compliance teams determine how best to structure a new product, design a control, or remediate an issue Whiteboard with Product and Engineering on how to implement a new process Collaborate with finance to on reporting and budgets What we're looking for Experience working in and knowledge of financial service operations, specifically related to securities products (e.g. corporate actions, margin, transfers, etc) 5+ years of management experience of an operational or related team A track record of launching new products and processes, as well as building out ongoing support FINRA Series 7, 24, and/or 27, or the ability to rapidly obtain Exceptional communication skills, both written and verbal Nice to haves: experience working in FinTech or interacting with auditors and regulators What being at Betterment means for you We change lives Join a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission: making people's lives better. We set audacious goals We set them for the company, our customers, and ourselves-and we won't stop until we reach them. We don't just show up; we give our all, then celebrate our wins. We value all perspectives When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community. We invest in you with: A competitive suite of benefits, including: medical, dental, and vision insurance; life and AD&D insurance; STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits; and generous parental leave. Flexible paid time off (and encouragement to use it!) Meaningful opportunity for community building through our 7 Employee Resource Groups Empowerment to own and lead change and affect the business Dedicated professional development opportunities Lunch from our in-house chef at our NYC headquarters What happens next We'll take a few weeks to review all applications. If we'd like to spend more time with you, we'll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues. In the interview process, we'll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions. On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of applications for open positions, we're unable to offer individual feedback during the interview process. We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process! Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter. Please note that in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Come join us! We're an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law. E-Verify Statement Betterment participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants. E-Verify Notice E-Verify Notice (Spanish) Right to Work Notice Right to Work Notice (Spanish) CPRA Language - CA Applicants ONLY We collect and store personal information for the purposes of candidate tracking (for this role and future opportunities). The information you provide in the course of completing your application will be kept for up to 24 months. We use tools provided by third-party service providers but do not share candidate information for any purpose other than for recruiting. To access the data that is collected, request deletion or to make updates to your candidate profile, please email ************************ .
    $173k-189k yearly Auto-Apply 11d ago
  • Senior Merchant, Commerce

    IPSY 3.8company rating

    Remote or New York, NY job

    ABOUT US Join us in inspiring everyone to express their unique beauty. IPSY is the beauty industry's most powerful platform, uniting brands, creators, and hyper-engaged consumers with unprecedented access to each other through the ultimate beauty membership. Home to sample-size subscription IPSY Original, full-size subscription IPSY Extra, and quarterly, limited-edition collection IPSY Ultimate, we curate beauty for millions of members so they can play, explore, and express their unique beauty every day. We think self-discovery, self-expression, and confidence are beautiful. Agree? Then join us! Explore careers and learn more about our values, culture, and benefits across all our brands: IPSY Careers. We're proud to be a remote-first company. Our fully remote team members have the chance to live and work where they want, because we believe work should fit into your life-not the other way around. We offer monthly virtual activities, company-wide offsites, professional development, and learning sessions, to help our team members stay connected, engaged, and impactful while working virtually. United States Remote: Remote positions which may be performed in any of the states where IPSY has established a Business presence: Arizona, California, Connecticut, Florida, Illinois, Kansas, Massachusetts, Missouri, North Carolina, New York, New Jersey, Nevada, Ohio, Pennsylvania, Texas, and Washington. California Privacy Notice Beware job scams! IPSY recruiters only use @ipsy.com email addresses. We do not interview via text/message/Teams. We don't ask for software downloads (except Zoom) and we will never ask for sensitive information (like SSN/bank info). Suspect fraud? Report it to law enforcement and *******************. About the Role: We are looking for a Senior Merchant for our Commerce business who is strategic, analytically minded, and deeply passionate about beauty and commerce. As a senior member of the Merchandising team, you will own the execution of high-impact assortment strategies that drive revenue, margin, and member (subscriber) delight across key commerce events. You will own the development of differentiated product assortments, lead pricing execution across all products, optimize category performance, drive financial results, and enhance the overall member shopping experience. This role serves as a critical connector between brand partners, planning, marketing, site merchandising, operations, and leadership. You will apply strong financial acumen, industry insight, and compelling storytelling to shape the future of our commerce business -- while mentoring junior Merchants and supporting cross-functional teams. This position reports to the Senior Merchandising Manager and must be based either in the New York City metropolitan area OR the Miami-Fort Lauderdale area. Working mostly remote, with Tuesdays onsite. What You'll Be Doing: Execute assortment strategies that drive revenue growth, margin performance, and member value across major commerce events and seasonal initiatives Collaborate with the Brand Partnership team in the assessment of sourced products Independently evaluate and buy products that deliver differentiation, brand strength, and strategic business impact Translate high-level assortment direction into compelling, conversion-focused product experiences in partnership with Site Merchandising, Creative, Marketing, and Brand Partnerships Partner with Planning to assess performance, category opportunities, inventory dynamics, and financial outcomes -- while identifying risks and upside potential Use merchandising techniques including exclusives, bundles, cross sells, up sells, ranking, and promotional layering to maximize engagement and AOV Lead post-event hindsight reviews and translate learnings into forward-looking strategies and optimization plans Maintain a deep understanding of competitive activity, consumer trends, and whitespace to identify trends and emerging brand opportunities Mentor and support junior Merchant talent---fostering development, critical thinking, and executional excellence What We Are Looking For: 5+ years of experience focused exclusively in merchandising or buying (in beauty, off price, or a similar commerce-driven business), with 8+ years of total experience and a proven record of driving financial performance Bachelor's degree highly preferred in Business, Merchandising, or a related field Proven analytical skills, with the ability to translate performance insights into strategic decisions and action Demonstrated expertise in building assortments that balance creativity, commercial impact, and operational execution, with a strong grasp of retail math and pricing Experience leading others, mentoring talent, and supporting leadership initiatives is strongly preferred Excellent communication skills, with the ability to influence and align cross-functional partners around strategy and execution Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast paced environment Strong sense of ownership, urgency, collaboration, and accountability Passion for beauty, brand discovery, and consumer insight Solution-oriented mindset with strong critical thinking skills Self-starter with an autonomous work style, paired with strong collaboration and creativity Proficiency in MS Office, Excel, PowerPoint, and G Suite Bonus if You Have: Multi-branded experience Beauty experience heavily preferred What We Offer: Competitive base salary & bonus program Medical, dental & vision insurance 401(k) plan with company match Paid Time Off Work from home flexibility Free IPSY Extra subscription Learning & development programs EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. If you need reasonable accommodation in the application or employment process, please contact us. Please review our California Privacy Notice. #LI-SB Pay is based on several non-discriminatory factors such as experience, education, skills, and location. IPSY offers a bonus and competitive benefits. Final compensation is determined by experience and skills. Salary Range:$100,000-$120,000 USD
    $100k-120k yearly Auto-Apply 6d ago
  • Global Strategic Alliances Lead, Agentic Commerce and Retail Industry

    Stripe 4.5company rating

    New York job

    Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Creating long-term value for our users is central to our mission at Stripe. The Global Alliances and Channels team focuses on driving joint go-to-market through industry-specific solutions with our most important partners, including Global Systems Integrators (GSIs) such as Accenture, PwC, Infosys, and others, in addition to our strategic technology partners, including Salesforce, Adobe, AWS, CommerceTools, and others, to ultimately deliver joint value to our users. Our objective is to ensure users have access to the broadest set of Stripe solutions and the deepest set of technology and industry experts, while at the same time ensuring our partners and Stripe build large, mutually beneficial businesses together. What you'll do As the Global Strategic Alliances Leader for the Agentic Commerce and Retail industry, you will focus on driving the partner strategy for this industry, while delivering the credibility and thought leadership needed to build relationships and GTM solutions with our partners' Retail industry practices to grow the value of our joint business specific to Agentic Commerce and Retail. A priority focus for this role will be to align partners with the transformative shift towards AI-driven shopping, ensuring they view Stripe as a strategic partner in this evolving landscape. You will be in tight alignment with our Industry GTM, Agentic Commerce GTM, and Product teams and also collaborate with the core sales, solution architects, and product marketing teams. You will work to define and align Agentic solutions geared toward the Retail industry with select partners and broader customer and digital transformation initiatives where agentic commerce, payments, and billing are cornerstones. Success is measured by new user acquisition and revenue growth led and delivered by this cohort of partners. As an expert in Retail, this leader will bring immediate credibility when engaging with senior executives in our partners' industry practices. Responsibilities Own identifying, prioritizing, and engaging with key Retail partners to build a global ecosystem that powers Stripe's leadership in the industry. Accelerate the Stripe GTM strategy for the next wave of Agentic Commerce growth through the creation of partner solutions with our top partners. Facilitate effective co-selling strategies and execution with partners for agentic solutions. Own the overall partner plan to drive execution across enablement, solutions, marketing, investments, and GTM initiatives. Engage with the senior leaders of Stripe across product and go-to-market teams to align and influence strategy and roadmaps. Work with partners to embed Stripe in our partner Retail solutions and drive incremental pipeline via their routes to market. Engage deeply with the Stripe field teams to drive top-of-funnel and partner-led initiatives. Ensure partners are well-equipped to deliver the highest quality solutions and services offerings. Evangelize our top partners internally across Stripe and externally with users, analysts, and influencers. Enterprise selling - continue to stay engaged with account teams until the deal is signed and activated. Work in partnership with product and GTM teams to engage partners to provide insights to continue to shape industry-leading solutions. Who you are The Global Strategic Alliances Lead for Retail will be an experienced professional with strong business strategy, business development, and partner go-to-market business model experience. You are capable of engaging in business-level and technical conversations at multiple levels of our partners' organization. You're an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you. You like to roll up your sleeves and make things happen. Minimum requirements The Global Strategic Alliances Lead for Retail will be a seasoned professional with strong business strategy, business development, and partner go-to-market business model experience. You are capable of engaging in business-level and technical conversations at multiple levels of our partners' organization. You're an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you. You like to roll up your sleeves and make things happen. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 10+ years of experience leading field/partner teams with at least 4 years of global experience. Strong enterprise background delivering complex, innovative solutions at scale. Deep experience partnering with large systems integrators (Accenture, PwC, Infosys, etc.). Proven experience with enterprise software and services platforms including AWS, SFDC, Adobe, and similar products. Industry experience with Retail and Travel/Hospitality Understanding of the landscape and market opportunities with Agentic Commerce. Knowledge of the end to end retail process from content syndicators to order fulfillment. Strong track record of exceeding customer acquisition and revenue goals. Proven ability to present and evangelize new products and solutions to executives (business and technical) and external audiences. Proven ability to lead complex cross-functional global teams, including product and sales. Preferred qualifications Experience defining and implementing new business models. Experience in a top-tier Global SI firm or Enterprise Cloud Software firm. Start-up and early-stage company experience with demonstrated success growing customer adoption and top-line revenue globally. Master's Degree in Business Administration.
    $85k-125k yearly est. Auto-Apply 60d+ ago
  • Technology Associate

    Grameen America 4.0company rating

    New York, NY job

    LOCATION: Must reside in the US in a state where Grameen America, Inc. operates in (New York, Northeast, Central and Southeast, California and Texas areas). Job Type: Full time Founded by Nobel Peace Prize Recipient Muhammad Yunus, Grameen America is a 501 (c) (3) national nonprofit microfinance institution dedicated to helping women who live in poverty build small businesses. We offer microloans, training and support to transform communities and fight poverty in the United States. Since launching our first branch in Queens, New York in 2008, we have expanded to 23 branches in 14 cities (and growing), serving over 100,000 low-income women with more than $1.5B in microloans. For more information, please visit grameenamerica.org. Summary Grameen America Inc (GAI) is seeking a Technology Associate to support the lending operations and company headquarters. The chosen candidate will assist our Technology and Innovation team with computer operations, equipment repair/installation, helpdesk support, user support (hardware/software), data management, and process innovation. This role will actively collaborate with the technology team to assess systems, equipment, and processes to ensure that they are fit for purpose. With the assistance of GAI's 3 rd party vendors, you will help ensure the smooth functioning and security of technology infrastructure, monitor and maintain software and equipment, and execute best microfinance technology practices. This position currently reports to the VP, Technology and Innovation. RESPONSIBILITIES: Administer user accounts, equipment, and software tools. Monitor, coordinate, assist and train others in the operation of computer hardware, software, and peripherals. Listen carefully to staff and customers, acting as the Technology Department's ‘eyes and ears.' Analyze user feedback and incorporate user recommendations/priorities into the technology roadmap. Perform a broad range of customer assistance assignments using available diagnostic tools. Select and apply procedures correctly; escalate problems/risks appropriately, following established protocol. Assess and provide suggestions for equipment, software and process needs. Work closely with Grameen America's 3 rd Party Managed IT Services Provider (MSP) to troubleshoot issues. Document processes, policies, and procedures; execute existing ones in accordance with established protocols. Coordinate with core banking, transaction, and other technology partners on day-to-day systems management. Test programs and features, and assist with complex technical projects. Coordinate with colleagues to resolve multi-layer problems; contribute to team goals by accomplishing duties as required. Learn and support best practice, processes, and standards for effectively carrying out technology infrastructure projects. QUALIFICATIONS: Must be highly committed to Grameen America's mission and highly motivated towards success. Prior experience with customer facing services and remote assistance highly desired. Willingness to learn and apply technical details is required; background in IT or Computer Science a plus. Proficiency in English and Spanish is required. Problem-solving self-starter and quick learner; passion for helping others and finding solutions to their “pain points.” Knowledge of MS office suite, strong Excel capability; basic knowledge of computer hardware and software systems. Excellent analytical skills; proven teamwork and communication skills (written and oral) in English and Spanish. Must be willing to travel to Grameen America branches throughout the United States when safe to do so. Note: Hours for this position are 7AM-3PM EST or 11AM-7PM EST (8AM-4PM PST), with occasional after-hours or weekends. TO APPLY: Please submit your resume, cover letter, and any technical certifications. We will adhere to all state and/or city COVID 19 vaccine mandate requirements. Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law
    $71k-110k yearly est. Auto-Apply 60d+ ago

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