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Email marketing specialist skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Lauren Easom M.Ed, GCDF,
Dr. Carrie Trimble
Below we've compiled a list of the most critical email marketing specialist skills. We ranked the top skills for email marketing specialists based on the percentage of resumes they appeared on. For example, 17.7% of email marketing specialist resumes contained email marketing as a skill. Continue reading to find out what skills an email marketing specialist needs to be successful in the workplace.

15 email marketing specialist skills for your resume and career

1. Email Marketing

Here's how email marketing specialists use email marketing:
  • Web Production Supervisor Responsible for creating/coding design concepts for web pages, email marketing campaigns and supporting design development initiatives.
  • Developed and executed email marketing campaigns and managed marketing calendars, and owned the complete campaign approval process.

2. Digital Marketing

Here's how email marketing specialists use digital marketing:
  • Advised and educated other marketing team members on integrated digital marketing activities.
  • Present digital marketing opportunities to internal teams.

3. Email Campaigns

Email campaigns fall under the marketing efforts that involve contacting multiple recipients at a time. Email campaigns are the best way to reach subscribers and potential clients and give them relevant offers along with valuable content. It is also an effective way to strengthen the relationship with customers.

Here's how email marketing specialists use email campaigns:
  • Collaborated with several departments to generate and send promotional email campaigns; reported and analyzed data from campaigns.
  • Analyzed and reported metrics and statistics for multiple clients to ensure consistent improvement and optimization of email campaigns.

4. B Testing

Here's how email marketing specialists use b testing:
  • Developed and monitored A/B Testing strategies on subject lines, call to actions, image vs. text, etc.
  • Increase opens and clicks by running A/B testing on subject lines, day of send, content and layouts.

5. A/B

A/B is a type of testing that compares the original version, A, to a variants, B. There is normally some metric attached to the test that is then monitored to determine which variant, A or B, should be used after the experiment ends.

Here's how email marketing specialists use a/b:
  • Developed A/B tests and optimized performance related to list, promotion, and creative.
  • Create programs for triggered emails, drip campaigns, and A/B tests.

6. Salesforce Marketing Cloud

Here's how email marketing specialists use salesforce marketing cloud:
  • Monitor and address email deliverability issues with ExactTarget/SalesForce Marketing Cloud and internal customer relations department.
  • Build, proof, and revise emails and templates in Salesforce Marketing Cloud (Exact Target).

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7. Marketing Campaigns

Here's how email marketing specialists use marketing campaigns:
  • Collaborated with marketing managers on communication strategy to support various corporate marketing campaigns.
  • Develop and code the list segmentation for all direct and interactive marketing campaigns and communicate requirements to the primary database vendor.

8. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how email marketing specialists use salesforce:
  • Created and implemented SalesForce sales and marketing initiatives.
  • Utilized Exact Target and Salesforce CRM, in addition to other databases, to develop distribution lists that support segmentation tactics.

9. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how email marketing specialists use crm:
  • Work with CRM, Marketing and ECOM teams to concept, plan, and execute email programs.
  • Develop and streamline process for departments utilizing CRM.

10. Database

A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.

Here's how email marketing specialists use database:
  • Managed several lucrative business accounts within the email database.
  • Contributed significantly in building a prospective International database.

11. Google Analytics

Here's how email marketing specialists use google analytics:
  • Prepared Google Analytics reports for all sites and distributed on a monthly basis.
  • Researched Google Analytics and improved conversion rates from emails on three retail websites.

12. HTML

Here's how email marketing specialists use html:
  • Developed and sent regularly scheduled email newsletters using hand-coded HTML table-based designs.
  • Coordinate with several teams to deliver key email components, such as HTML templates and contact lists.

13. CSS

Here's how email marketing specialists use css:
  • Used HTML, CSS, SQL and built-in functions to assemble and edit mobile responsive emails.
  • Research and develop site based on current CSS and web page hierarchy using Word Press and PHP.

14. Dynamic Content

Here's how email marketing specialists use dynamic content:
  • Build and rigorously test email for Marketing, verifying copy, layout, links, and dynamic content.
  • Confirm quality of all email links, dynamic content and personalized fields function properly.

15. Campaign Performance

Here's how email marketing specialists use campaign performance:
  • Analyzed daily e-mail campaign performance, including auditing between internal and external reporting systems.
  • Review metrics of past campaign performance to evaluate trends and maximize campaign profitability.
top-skills

What skills help Email Marketing Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on email marketing specialist resumes?

Lauren Easom M.Ed, GCDFLauren Easom M.Ed, GCDF LinkedIn profile

Director, Georgia College

Two skills that employers are always looking for on a resume is an individual's ability to problem solve and work well in a team.

What soft skills should all email marketing specialists possess?

Dr. Carrie Trimble

Associate Professor of Marketing, Millikin University

Communication skills and problem-solving top this list. When less is done face-to-face, businesses and their customers have new problems at hand and fewer communication methods at their disposal. Customers have also been dealing with a high level of stress for over a year now, so applicants who can empathetically, reliably, and efficiently communicate via e-mail and phone will rise to the top.

What hard/technical skills are most important for email marketing specialists?

Dr. Carrie Trimble

Associate Professor of Marketing, Millikin University

Data analysis requires some basic math skills to calculate ratios or percentages and then understand what those metrics, like click-through rates, tell you. Because of remote work, the technical skills of setting up video conferencing and trouble-shooting your own WiFi network have increased importance.

What email marketing specialist skills would you recommend for someone trying to advance their career?

Andrew Gershoff Ph.D.Andrew Gershoff Ph.D. LinkedIn profile

Department Chair, The University of Texas at Austin

Many marketing jobs require a blend of customer insights, data analytics, and strategic marketing decision making. So developing these skills may be helpful to be ready when the right job comes around. Skills in sales are often overlooked, but these are valuable too and have three advantages:
-There are many excellent opportunities in careers in sales that some students overlook.
-Even if one does not take a job in sales, the skills of deals involving business development, problem-solving, and communication are valuable in any career.
-Getting a job in the first place often involves selling oneself.
So having sales skills are also worth having.

If you can't find a job right away, volunteering is an excellent way to develop skills, make contacts, and stay optimistic. Look for opportunities at non-profit organizations, for example, where you may help out a cause that may be important to you and give you a chance to learn about skills that you may lack. Often, serious volunteers are given access and opportunities that paid employees may not get. It is also not uncommon for a volunteer position to become a paid position when opportunities in the organization arise.

In marketing and business, there are also many excellent one-year master's programs being offered to help students develop focused skills in marketing management, data analytics, and customer insights. Some are even focused on particular industries like health care or technology. These programs offer students a year of in-depth learning as well as career coaching and access to recruiters. They can be a treasured addition for students who have healthy non-business undergraduate degrees who may now want to focus on marketing career goals. Also, the starting salary and responsibility level tend to be significantly more than that of a recent graduate of an undergraduate program.

What type of skills will young email marketing specialists need?

Anne Balazs Ph.D.Anne Balazs Ph.D. LinkedIn profile

Dean of College of Business, University of Toledo

As always, new graduates will need to remain in "learning mode" and be adaptable to the workplace. Their business school education prepares them with a skill set and a mindset for problem-solving that they will use throughout their career. So the ability to pick up new software and technology (like we all have recently with online platforms) is one necessary skill. The ability to communicate interpersonally and effectively remains a valuable skill. Further, the ability to communicate complex arguments and/or quantitative data takes time and practice to develop. An especially valuable skill is being able to recognize opportunities in the market i.e., what's next. It's a combination of art and science, using your analytical skills to see what's not there and how to address a future need creatively.

List of email marketing specialist skills to add to your resume

Email marketing specialist skills

The most important skills for an email marketing specialist resume and required skills for an email marketing specialist to have include:

  • Email Marketing
  • Digital Marketing
  • Email Campaigns
  • B Testing
  • A/B
  • Salesforce Marketing Cloud
  • Marketing Campaigns
  • Salesforce
  • CRM
  • Database
  • Google Analytics
  • HTML
  • CSS
  • Dynamic Content
  • Campaign Performance
  • QA
  • Project Management
  • KPIs
  • Marketo
  • Subject Lines
  • Pardot
  • Can-Spam
  • Troubleshoot
  • Email Content
  • SQL
  • Automation Platform
  • Email Calendar
  • Email Communications
  • Email Metrics
  • Adobe Creative Suite
  • Dreamweaver
  • Proofreading
  • Email Program
  • Email Clients
  • Campaign Results
  • Email Channel
  • JavaScript
  • Lead Generation
  • SEO
  • Copywriting
  • WordPress
  • B2C
  • Open Rates
  • Graphic Design
  • Channel Marketing
  • Email Copy
  • Email Strategy

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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