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Embalmer/funeral director skills for your resume and career

Updated January 8, 2025

1 min read

Quoted expert

Cody Walker

Below we've compiled a list of the most critical embalmer/funeral director skills. We ranked the top skills for embalmer/funeral directors based on the percentage of resumes they appeared on. For example, 15.9% of embalmer/funeral director resumes contained client families as a skill. Continue reading to find out what skills an embalmer/funeral director needs to be successful in the workplace.

15 embalmer/funeral director skills for your resume and career

1. Client Families

Here's how embalmer/funeral directors use client families:

Redesigned sound system to provide more flexibility for client families' musical elements in their services.
General Duties as Funeral Director and Embalmer * Waiting on client families, assisting and directing funerals

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how embalmer/funeral directors use customer service:

Certified Crematory Operator, Participated in community events., customer services and other duties as expected.
Delivered superior customer service by utilizing effective listening skills to determine needs.

3. Veterans

Here's how embalmer/funeral directors use veterans:

Filed death certificates, insurance claims, and Veterans Administration benefits.
Helped have establishment licensed under Texas Workforce Commission to train Veterans.

4. Compassion

Here's how embalmer/funeral directors use compassion:

Assisted families during calling hours and funerals by treating them with compassion and support.
Consulted with bereaved families, providing guidance, compassion and grief counseling while assisting in arranging funeral or cremation services.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how embalmer/funeral directors use data entry:

Manage multi-phone systems and data entry.

6. Funeral Homes

Here's how embalmer/funeral directors use funeral homes:

Helped implement funeral homes quality assurance and control program.
Company handles a 3,500 call or more a year volume between four funeral homes.

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7. SCI

SCI stands for "sensitive compartmented information." This program maintains confidential information, often in a military or government capacity, regarding anything from analytical processing, collection methods and systems, and targeting measures. Considering the confidentiality of the information, only qualified individuals are given SCI access.

Here's how embalmer/funeral directors use sci:

Served as compliance trainer and Dignity Memorial Trainer for various SCI Mainstreet locations.
Ensured SOX controls were compliant and performed quarterly SOX audits for other SCI locations

8. Funeral Arrangements

Here's how embalmer/funeral directors use funeral arrangements:

Consulted with families, Power of Attorneys, attorneys, and designated funeral representatives to finalize funeral arrangements.
Consulted with families to prepare funeral arrangements, directed funerals and graveside services.

9. Service Arrangements

Here's how embalmer/funeral directors use service arrangements:

Led funeral service arrangements for 311 families that included family consultations and arrangement services.
Make pre-arrangement consultations by assisting families with requested service arrangements, selection of funeral merchandise and other products and financial arrangements.

10. OSHA

Here's how embalmer/funeral directors use osha:

Directed funerals, performed embalming services, acted as the organization's OSHA Safety Officer and Supply Room Manager
Complied with OSHA standards for personal safety and the safety of others.

11. Crematory

Here's how embalmer/funeral directors use crematory:

Certified crematory operator; participated on removals; and assisted on calling hours and funerals.
Operated industrial cremation system and crematory processing equipment.

12. Community Events

Community events are the events scheduled within the community.

Here's how embalmer/funeral directors use community events:

Generated additional sales by improving community awareness of funeral home through community events.
Attend or make presentations at community events to promote funeral home services or build community relationships.

13. Prep Room

Here's how embalmer/funeral directors use prep room:

Take inventory of fluids and materials needed in the prep room for embalming's and cosmetics of the body.
Assist in the prep room to embalm, dress, and casket human remains.

14. Necessary Paperwork

Here's how embalmer/funeral directors use necessary paperwork:

Maintained protocol and necessary paperwork for state mandated blood and blood byproduct removal from an on site 2,000 gallon holding tank.
Work with physicians in obtaining death certificates and filing of necessary paperwork for the disposition of human remains.

15. Insurance Claims

Here's how embalmer/funeral directors use insurance claims:

Verified and filed insurance claims on behalf of clients.
Prepare and initialize insurance claims to be filed.

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What skills help Embalmer/Funeral Directors find jobs?

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What embalmer/funeral director skills would you recommend for someone trying to advance their career?

Cody Walker

Baccalaureate Program Director

First and foremost, one must have a genuine desire to care and serve others in their greatest time of need. Funeral service is just as much about caring for the dead and caring for the living that survive the decedent. A funeral service professional can make a truly meaningful difference in the grieving and mourning process. When asked, an overwhelming majority of funeral service professionals will say they feel they are called or meant to serve others in their time of need. Research state-specific licensing requirements for the state in which you will practice. Know in advance what license(s) you would like to earn and the processes for earning them. Also, be certain to review any background check concerns that may prevent you from earning licensure. Many states will allow candidates to apply for waivers regarding these concerns prior to beginning their education. Determine what your career goals are in the death care profession. It is important to consider this aspect while attending school, following completion of educational requirements, during any required provisional or apprenticeship period, and long-term career goals. The death care profession can, in many cases, require irregular working hours that may include nights, weekends, and holidays. This can depend on the type of position and the firm in which one is employed. I feel it is important to consider the potential work schedule requirements in advance. One should thoroughly research the job market and earning potential for the area in which they are considering to practice.

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List of embalmer/funeral director skills to add to your resume

The most important skills for an embalmer/funeral director resume and required skills for an embalmer/funeral director to have include:

Client Families
Customer Service
Veterans
Compassion
Data Entry
Funeral Homes
SCI
Funeral Arrangements
Service Arrangements

OSHA
Crematory
Community Events
Prep Room
Necessary Paperwork
Insurance Claims
Insurance Policies
Insurance Forms
FTC

Human Body
DVD
Community Outreach
Inventory Management
Edrs
Religious Beliefs
Death Calls
Death Notices

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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