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Night Auditor jobs at Embassy C E S - 86 jobs

  • Hotel Front Desk Agent

    Embassy Suites Columbus, Oh 3.9company rating

    Night auditor job at Embassy C E S

    Job Description Weekends a MUST. Also, must be able to put your phone down. And one more thing, I keep interviewing people who say they are doing multiple tasks at other properties, like maintenance or breakfast or housekeeping during their front desk shift. We don't ask our Front Desk staff to do that. This is for a Front Desk position only. Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $27k-33k yearly est. 26d ago
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  • Guest Services Representative

    AEG 4.6company rating

    Sacramento, CA jobs

    Guest Services Representatives play an integral role in developing the overall guest experience during Sacramento Republic FC matches at Heart Health Park. Guest Services Representatives (GSRs) assist guests at matches with wayfinding and problem solving, while maintaining a passionate, energetic, and enthusiastic disposition. GSRs work to provide an elevated experience for fans through building relationships on matchday and sharing knowledge of the club and venue. This is a part-time seasonal role, spanning from January to November. RESPONSIBILITIES: Greet fans and assist them in finding their ticketed seats. Examine and interpret tickets to answer any seating questions. Maintain comprehensive knowledge of venue, policies, and operational plans to ensure a seamless matchday experience. Assist with wayfinding throughout the venue. Build strong relationships with fans and maintain a visible presence during the event for any guest inquiries, comments, or concerns. Guide fans to exits or provide other instructions in case of emergency. Verify credentials for ingress into restricted areas. Search for lost articles or for parents of lost children. Other duties as assigned. QUALIFICATIONS: Must be willing and able to work flexible hours, including evenings, weekends, and/or holidays. Must be able to adhere to pre-scheduled shifts and be on-time for those shifts. Must be available for approximately 80% of all home matches, including the Home Opener (Saturday, March 7), State Fair (Saturday, August 1), and Season Finale (Saturday, October 24). Full 2026 schedule can be found here: **************************************** Able to work outdoors in inclement and/or hot weather. Able to stand, walk, or travel up and down stairs for extended periods of time. Strong communication and interpersonal skills with the ability to build relationships with guests and resolve issues efficiently. Able to adapt to changing priorities and work effectively in a fast-paced environment. Proven ability to collaborate effectively with team members and contribute to a positive work environment. Must be at least 18 years of age. Compensation: $16.90 Part-Time Seasonal: January - November *Must be available for staff training in late January, Home Opener match (Saturday, March 7), State Fair match (Saturday, August 1), and Season Finale match (Saturday, October 24). PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to remain in a stationary position, move around the stadium, inspect spaces and items, and communicate with guests and teammates. The employee constantly works in outdoor weather conditions. The employee is occasionally required to move items and ascend/descend stairs. Reasonable accommodations will be made to enable employees to perform the essential functions of their job. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Questions: Are you able to stand for at least 4 hours?
    $16.9 hourly 2d ago
  • Courtyard Boone - Fri and Sat Night Audit

    Boone 3.8company rating

    Boone, NC jobs

    Job Description About Us: The Courtyard by Marriott in Boone, NC is seeking self-motivated and positive individuals to join their 3rd Shift team. Responsibilities: Specific job duties include, but are not limited to, checking guests in and out, stocking the Market, processing night reporting, and answering phone calls. Requirements: Covering the front desk 11pm-7am - Fri and Sat Bonus Points: Cross-training and promotion opportunities available Overtime and Holiday paid at time-and-a-half Perks: Great associate discount for hotel stays all over the world 401K, paid vacation, health insurance available after one year
    $25k-30k yearly est. 60d+ ago
  • Front Desk Night Auditor -Part Time

    Shelbyville 4.3company rating

    Shelbyville, KY jobs

    Night Auditor REPORTS TO: Front Desk Supervisor FLSA STATUS: Non-Exempt, Hourly SCHEDULE: Overnight shifts Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, addressing guest requests and complaints, and presenting statements to and collecting payments from departing guests. This position is an overnight work schedule. RESPONSIBILITIES Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Greet, register, and assign rooms to guests. Contact housekeeping or maintenance staff when guests report problems. Issue room keys and direct guests to their rooms. Make and confirm reservations. Verify customers' credit, and establish how the customer will pay for the accommodation. Keep records of room availability and guests' accounts. Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. Review accounts and charges with guests during the check out process. Record guest comments or complaints, referring customers to managers as necessary. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or telephone switchboards. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Clean and maintain lobby and common areas, such as restocking supplies and watering plants. Date-stamp, sort, and rack incoming mail and messages. Arrange tours, taxis, or restaurant reservations for customers. Deposit guests' valuables in hotel safes or safe-deposit boxes. Plan, schedule or supervise the work of other employees. EDUCATION AND BACKGROUND REQUIREMENTS High school diploma required Previous customer service experience required QUALIFICATIONS REQUIRED To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS REQUIRED Strong numerical and analytical acumen Excellent oral and written communication skills. Proficient with Microsoft Office Suite and hospitality industry software. Ability to solve problems and think critically. Ability to convey information effectively. Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    $24k-28k yearly est. Auto-Apply 1d ago
  • Guest Service Representative

    Mt Pleasant 4.6company rating

    Charleston, SC jobs

    At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $21k-24k yearly est. Auto-Apply 60d+ ago
  • Guest Service Representative

    Mt Pleasant 4.6company rating

    Charleston, SC jobs

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $21k-24k yearly est. Auto-Apply 60d+ ago
  • Guest Experience Representative

    Colorado Rockies 3.5company rating

    Denver, CO jobs

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Guest Experience Representative, 2026 Season Guest Experience Representatives play an essential role in providing a safe, welcoming, and enjoyable experience for all Guests at Coors Field. Representatives assist with ticket scanning, seating, directions, and Guest inquiries while maintaining a professional and approachable attitude. This seasonal role supports our mission of delivering exceptional service and upholding the Colorado Rockies' C.A.R.E.S. standards - Courteous, Aware, Responsive, Experience-Focused, Service With A Smile, Please & Thank You. While this summary highlights the general purpose and key expectations of the role, individual responsibilities may vary based on assignment or event needs. Detailed role descriptions and specific duties are available from your Supervisor, Team Lead or Event Services Management Team. DUTIES & RESPONSIBILITIES: Promote a positive fan experience by demonstrating professionalism and teamwork. Greet guests, answer questions, and provide accurate directions. Assist Guests with disabilities or special needs in accessing seating or services. Validate tickets, monitor entry points, and ensure adherence to ballpark policies. Screen for prohibited items and manage claim checks for items not allowed in the ballpark. Respond to Guest issues or incidents in a calm, professional manner. Maintain crowd control, especially during high-traffic times, and direct guests to their seats. Inspect areas for safety hazards and report concerns to the supervisor. Monitor alcohol consumption, report intoxicated or disruptive guests, and follow T.E.A.M. (Techniques for Effective Alcohol Management) guidelines. Help guests with ticket issues by directing them to the Guest Experience Center. Walk through seating areas to monitor guest safety, including responding to potential injuries or altercations. Support emergency and evacuation procedures as directed. Adhere to Coors Field policies and customer service standards C.A.R.E.S. program (Courteous, Aware, Responsive, Experience Focused, and Smile, Please & Thank You, as it represents the key elements of providing excellent customer service). Rotate roles as needed and stay at your assigned post unless on break. JOB REQUIREMENTS: High school diploma or equivalent preferred. No previous experience required. Excellent verbal communication skills. Punctual with consistent attendance, available for at least 50% of games each month and/or 50% of the overall season's games. Must be able to work well in a team and communicate effectively with the public. Ability to obtain and maintain TEAM (Techniques for Effective Alcohol Management) certification. WORK SCHEDULE: Part-time, seasonal role with hours varying by event including Rockies Home Games and Concerts at Coors Field PHYSICAL REQUIREMENTS: Ability to work in various weather conditions (sun, rain, wind, cold, heat). Stand for up to 6 hours and walk frequently around the ballpark, including navigating stairs and aisles. Clearly communicate directions and assist in emergencies, including evacuations. Lift, bend, and assist guests with seating or retrieving items. Operate a ticket scanner and inspect bags for prohibited items. Respond to safety concerns, including injuries or incidents in crowded areas. Remain calm and focused during high-stress or emergency situations. COMPENSATION & BENEFITS: PAY: $19.29 per hour Our seasonal Event Services team members enjoy: Flexible work schedule. Employees choose their shifts and can earn incentives or additional compensation for specific shifts Employee assistance program focused on Mental Health Support, Life Coaching Services, Work-Life Resources, Legal Referrals, Financial Consultation, Personal Assistance, and Medical Advocacy for employees and their immediate family members Colorado Secure Savings IRA Sick time Discounted tickets Discounts at Dugout stores Recognition Program Disclosure statement: Please note that all benefits are subject to eligibility requirements and the terms of official plan documents, which may be modified or amended at any time. While our philosophy is the same everywhere, benefits may vary by work location. APPLICATION PROCESS: Applications will be reviewed on a rolling basis The estimated time to complete the recruitment process will be between January 26th, 2026 and February 28, 2026. EQUAL OPPORTUNITY EMPLOYER: Rockies baseball is for everyone! We pride ourselves on hiring, developing, and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants and employees will receive consideration for employment or promotion without regard to race (including, but not limited to, traits historically associated with race, such as hair texture and length and/or protective hairstyles), color, national origin, gender identity, gender expression, sexual orientation, familial status, marital status, ancestry, age (40+), creed, religion, disability, veteran status, pregnancy/childbirth and related conditions, or any other category or activity protected by law. In addition, we will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities in compliance with the ADA. All employment and promotion decisions will be decided on the basis of qualifications, merit, and business needs. ExperiencePreferred 2 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $19.3 hourly 40d ago
  • Guest Service Representative

    Thousand Oaks 3.7company rating

    Thousand Oaks, CA jobs

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $15.50 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $15.5 hourly Auto-Apply 60d+ ago
  • Night Auditor

    Mooresville 3.7company rating

    Statesville, NC jobs

    Night Auditor serves as the primary liaison to guests during the night shift and are responsible for performing close of day scenarios for the hotel while complying with brand standards and company policies. Must be able to work independently and with little supervision. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion. Duties include: Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill Handles incoming guest phone reservations Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions Handles all guest complaints or problems to exceed the guest expectations Handles all guest service requests, makes change Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages Conducts security walks Keeps records of room availability and guest's accounts. Operates front desk software Maintains a balanced cash/billing drawer Welcome guests and respond to requests in a prompt and professional manner Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment Knows how to use office equipment Knows all safety and emergency procedures Maintains awareness of all rates Setting wake up calls Printing and delivering notices to guests Stocks linens and supplies at front desk for the following day Generates automated audit reports for manager's review Communicates with the previous and following shifts Ensures compliance with energy conservation and job safety requirements Proactively maintain assigned areas and equipment Ensure efficient completion of daily assignments in a timely manner Report all safety concerns to management Attend and participate in all mandatory trainings Flexible with schedule and assignments Maintain effective performance under pressure May perform similar duties as requested by supervisor Requirements: Good customer service skills Ability to work independently and with others Good communication skills Attention to detail Ability to multi task Displays good initiative
    $22k-26k yearly est. 60d+ ago
  • Guest Service Representative

    Ormond Beach 3.8company rating

    Florida jobs

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $11.00 - $15.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $11-15 hourly Auto-Apply 60d+ ago
  • Guest Service Representative

    Huntington Beach 3.3company rating

    Huntington Beach, CA jobs

    Replies within 24 hours At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $20.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $20 hourly Auto-Apply 7d ago
  • Athletics Events & Guests Services Representative

    California State University System 4.2company rating

    Sacramento, CA jobs

    Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit *********************************************************************************************************************************************************** . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit ************************************************************************* . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at ************************** . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at ****************************************************** and questions may be sent to *********************** Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 08 2024 Pacific Daylight Time Applications close:
    $30k-38k yearly est. Easy Apply 38d ago
  • Guest Service Representative

    Asheville 3.9company rating

    Asheville, NC jobs

    1838 Hendersonville Road, Suite A-102 Asheville, NC 28803 Full-time and Part-time positions available in Guest Service, Back of House (Baking and Frosting), and Shift Lead Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a welcoming environment for our guests, offers creative solutions for celebratory occasions and sells our delicious cakes. The GSR is the first point of brand contact in our bakery and serves in an essential role to create a memorable experience and leave a positive, lasting impression. Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration! Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm Maintains strong product knowledge to educate guests Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration. Processes guest orders efficiently and accurately utilizing point-of-sale system Upholds a clean and organized bakery, which includes routine sweeping/mopping of the floor, and cleaning of countertops, windows and other surfaces. Maintains a consistent work attendance and punctuality record. Education, Certifications and Work Experience Requirements: Applicants must be 14 years of age or older. Applicants under 18 years old are required to get a NC Workers Permit Benefits: Matching 401(K) (age 21+) 50% in-bakery discount Flexible Scheduling Work/life balance $15 per hour (20+ hours per week) Compensation: $12.00 - $15.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $12-15 hourly Auto-Apply 60d+ ago
  • Certified Guest Staff (Substitute)

    Woodland Park School District Re-2 3.6company rating

    Colorado jobs

    Substitute/Substitute Teacher Guest Teacher Summary: Instructs students and facilitates their learning in the absence of the regular teacher. Pay: $145/day ($72.50 if 1/2 day) ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides classroom instruction to students as outlined in lesson plans. Creates a classroom that is conducive to learning and appropriate to the maturity and interests of students. Maintains a safe and orderly environment. Maintains established routine of the school and classroom procedures in which assigned. Maintains a professional appearance as an example to students. Remains at school the entire school day, unless otherwise instructed to leave by building principal. Takes all necessary and reasonable precautions to protect students, equipment, materials, and facilities. Maintains reasonable rules of conduct which encourage self-discipline and responsibility. Communicates effectively with parents when needed. Meets and instructs assigned classes in the locations and times designated. Completes other duties as assigned. SUPERVISORY RESPONSIBILITIES: Supervises students. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CERTIFICATES, LICENSES, REGISTRATIONS: Colorao Department of Education Substitute Authorization 1 Year Authorization - HS diploma or equivalent 3 Year Authorization - Bachelor's degree or higher from regionally accredited college/university 5 Year Authorization - Colorado teacher's license (current or expired) or out-of-state teacher's license (current) LANGUAGE SKILLS: Ability to read, analyze, and interpret lesson plans, technical procedures, and textbooks. Ability to write general correspondence. Ability, both orally and in writing, to present information effectively and respond appropriately to questions and concerns from individuals, administrators, parents, and students. Ability always to communicate using correct grammar. MATHEMATICAL SKILLS: Ability to work with basic mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and to understand abstract and concrete variables. Ability to use available information and develop realistic long-term and short-term plans for curricular goals. OTHER SKILLS AND ABILITIES: Ability to establish and maintain effective relationships with students, staff, and parents through oral and written communication. Ability to perform duties with awareness of corporation requirements. Ability to implement lessons based on corporation and school objectives and student needs and abilities. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak, stand, talk, walk, see, hear,(corrected or uncorrected) and, sometimes, to sit. The employee is occasionally required to climb, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to read small print. The employee must frequently bend, reach above the head, as well as forward, and use fine motor skills. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level will vary depending on the daily activity. It, at times, is very quiet in the classroom but often, as in the cafeteria and/or school assemblies, is moderate to very loud. The employee must often meet deadlines and must report to class and/or duty assignments on time.
    $145 daily 60d+ ago
  • Front Desk Agent

    Tupelo 3.3company rating

    Tupelo, MS jobs

    Hilton Garden Inn Tupelo About the Company: LRC2 Management is a leading hospitality company that values exceptional guest service and employee satisfaction. We strive to provide a welcoming and rewarding environment for our guests and employees alike. Description of the role: As a Front Desk Agent at LRC2 Management in Oxford, MS, you will be the first point of contact for our guests, providing exceptional customer service and assistance. You will be responsible for greeting guests, checking them in and out, answering inquiries, and ensuring their stay is comfortable and enjoyable. Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Responsibilities: Greet and check-in/out guests in a friendly and efficient manner Answer phone calls and provide information to guests Assist guests with inquiries, requests, and resolving any issues that may arise Process payments and maintain accurate records Requirements: Excellent communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Knowledge of hotel operations and software systems (preferred) Flexibility to work various shifts, including weekends and holidays LRC2 Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Guest Services Representative/Call Center

    Compass Rose Foundation 3.9company rating

    Jacksonville, FL jobs

    Jones Technical Institute (J-Tech) is a Non-profit Trade school located in Jacksonville, FL and we are searching for professionals to fill positions in our Admissions Department specifically in our Guest Service Center. In this role you will have the opportunity to help prospective students by scheduling interviews with members of our Admissions team. You will have a major role in growing the schools population and being part of a growing school. Essential duties and responsibilities: Ensure prompt communication via phone or text message with all inquiries that come into the campus via phone or internet. Correspond and follow-up with prospective students utilizing admissions tools such as phone calls, texting, appointment reminder cards, e-mails, etc. until the student has been interviewed at the campus. Learn and become proficient in the Verity client management software system to record accurate data to assist all departments (Advertising, GSC, Admissions, Financial Aid etc.) Achieve individual minimum appointment setting, interview, and PDL/Referral generation goals established on a monthly, quarterly, and campaign basis by the President. Assist the admissions department as a team in achieving all daily, monthly and campaign goals. Ensure success by initiating referral interviews. Maintain effective communication with the admissions team and management team. Complete individual daily and weekly reports about performance activity as required. Participate in monthly or quarterly product knowledge meetings. Participate in continuous individual and group training sessions. Participation in various school functions such as, but not limited to, orientation, open houses, and Guerilla Marketing as needed. Represent the college in a professional and positive manner by attending and participating in various recruitment functions on site as requested. Education and skills required: Associates Degree is preferred but relevant experience will be considered. Previous call center, customer service, or appointment setting experience preferred. Previous work experience in a sales related field preferred Excellent communication skills Ability to problem solve proactively. Organizational and time management skills a must The ability to exhibit excellent customer service and work in an open, team environment. Work environment/physical demands: Be able to work evenings and weekends, as necessary. Ability to sit for eight to ten hours while communicating in a call center environment. QUALITIES OF A GUEST SERVICE CENTER REPRESENTATIVE Passion to help people. Enthusiasm Ability to motivate others. Confident Self-Motivated Must be able to shut out external distractions to ensure goals are met. Have a sense of urgency. Believe in your product. Ability to accept constructive criticism. Possess and demonstrate a positive attitude. Ability to set and reach personal goals. Ability to relate well to people. Demonstrates active listening skills. Professional appearance Willingness to learn. Competitive drive Tenacity Clear effective communicator
    $21k-30k yearly est. Auto-Apply 60d+ ago
  • Classified Guest Staff

    Woodland Park School District Re-2 3.6company rating

    Colorado jobs

    Substitute/Classified Guest Staff Classified Guest Staff Pay: $14.32/hour Description: Classified guest staff are hired as needed to fill Woodland Park School District support positions. These assignments can include paraprofessional, office staff, custodian, playground/lunch monitor, hallway monitor and any other classified employee.
    $14.3 hourly 60d+ ago
  • Guest Services Agent

    Hilton Charlotte University Place 4.0company rating

    Charlotte, NC jobs

    Job Description We are looking for Guest Services Agents/Front Desk Associates to make clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms, informing them about the hotel's facilities, ensuring stellar customer service, and providing memorable hospitality experiences for our guests. If you have previous hospitality experience and are familiar with hotel procedures, like reservations and check-in/check-out processes, we'd like to meet you. Our ideal candidate will have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotel's image by answering guests' requests and making sure our visitors are satisfied. We are currently looking to fill (2) full-time and (2) part-time openings with either AM or PM availability, with ideal candidates being able to work both. Candidates must be able to work varied shifts to include weekends and holidays as business demands dictate. Compensation: $17 per hour Responsibilities: Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Promptly address guests' requests Actively listen to and resolve complaints Ensure guests with special needs receive personalized services Coordinate and manage communication between guests and staff, and follow up to ensure we resolve customer concerns Inform clients of our hotel services, including breakfast and dining options Promote all hotel amenities, conveniences, and programs offered Liaise with Housekeepers and F&B Staff to provide an overall comfortable guest experience Examine daily duties, assign tasks, and check on progress Recommend local tourist spots, including places to dine and shop Establish friendly relationships with regular hotel clients Qualifications: Skills Proven work experience as a Guest Service Agent/Front Desk or similar role with Hilton-brand experience preferred. Hands-on experience with Hotel Management software (On-Q, a plus) Proficiency in English; knowledge of other languages is a plus Customer service driven with outstanding communication and active listening skills Excellent problem-solving and multitasking skills Leadership skills, along with the ability to motivate a team to high performance Ability to work flexible hours Strong sense of responsibility and a professional presentation Customer service: 1 year (Preferred), Hotel: 1 year (Preferred), Front desk: 1 year (Preferred) About Company Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!
    $17 hourly 28d ago
  • Guest Services Agent

    Hilton Charlotte University Place 4.0company rating

    Charlotte, NC jobs

    We are looking for Guest Services Agents/Front Desk Associates to make clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms, informing them about the hotel's facilities, ensuring stellar customer service, and providing memorable hospitality experiences for our guests. If you have previous hospitality experience and are familiar with hotel procedures, like reservations and check-in/check-out processes, we'd like to meet you. Our ideal candidate will have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotel's image by answering guests' requests and making sure our visitors are satisfied. We are currently looking to fill (2) full-time and (2) part-time openings with either AM or PM availability, with ideal candidates being able to work both. Candidates must be able to work varied shifts to include weekends and holidays as business demands dictate. Provide upscale guest service experiences for clients throughout their stay Ensure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Promptly address guests' requests Actively listen to and resolve complaints Ensure guests with special needs receive personalized services Coordinate and manage communication between guests and staff, and follow up to ensure we resolve customer concerns Inform clients of our hotel services, including breakfast and dining options Promote all hotel amenities, conveniences, and programs offered Liaise with Housekeepers and F&B Staff to provide an overall comfortable guest experience Examine daily duties, assign tasks, and check on progress Recommend local tourist spots, including places to dine and shop Establish friendly relationships with regular hotel clients Skills Proven work experience as a Guest Service Agent/Front Desk or similar role with Hilton-brand experience preferred. Hands-on experience with Hotel Management software (On-Q, a plus) Proficiency in English; knowledge of other languages is a plus Customer service driven with outstanding communication and active listening skills Excellent problem-solving and multitasking skills Leadership skills, along with the ability to motivate a team to high performance Ability to work flexible hours Strong sense of responsibility and a professional presentation Customer service: 1 year (Preferred), Hotel: 1 year (Preferred), Front desk: 1 year (Preferred)
    $25k-30k yearly est. 60d+ ago
  • Front Desk Agent

    Hocking College 3.7company rating

    Ohio jobs

    Front Desk Agent $16.00 per hour Under the direct supervision of the General Manager of the Lodge at Hocking College, the Front Desk Agent will oversee all front desk operations at the Lodge. The Front Desk Agent will serve as the first and primary contact with all customers and must possess an understanding of quality service in a consumer-focused environment. This includes greeting the customer upon arrival, providing a seamless check-in and check-out process, answer phone calls, addressing customer needs and resolving customer concerns, and representing the college and hotel. Duties and Responsibilities Offer sincere and warm greetings to guests over the phone and in person. Processing guest check-ins and checkout. Handling cash, credit, and debit transactions in a secure manner. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assist callers with making reservations or answering questions. Ensuring guest satisfaction by communicating and collaborating with other internal departments regarding guest requests. Complying with company procedures and safety policies. Performing duties on a daily checklist. Assist with breakfast, food, and event setup and teardown. Qualifications - Education, Experience, and Skills Must be a minimum of 18 years of age Ability to understand basic job tasks and procedures, preferably in English Ability to work under stressful conditions and deadlines. Ability to maintain confidentiality of guest information and hotel data. Ability to work cohesively with staff and other departments as part of a team Hotel or customer service experience preferred Knowledge of Microsoft Office preferred Outstanding written and verbal skills Organizational, record-keeping, and interpersonal skills. Knowledge of hotel processes and procedures. Understanding of rules and regulations regarding health and safety in the hospitality industry. Confidentiality. Caring attitude toward guests and clients Attention to detail. Learning and self-motivation skills. Knowledge of organizational structure. Openness to suggestions for improvement. On-time and present for work. Flexibility in dealing with others. Ability to work as a team member. Ability to prioritize work. Behaves in accordance with Hocking College mission, goals, and values. Positive attitude. Reasonable accommodations may be requested and reviewed according to the Americans with Disabilities Act (ADA).
    $16 hourly 60d+ ago

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