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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Farmington, CT | $38,236 | $18.38 |
| 2 | New York, NY | $37,912 | $18.23 |
| 3 | Virginia Beach, VA | $33,324 | $16.02 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Call Center Technician | $40,069 | $19 | - |
| 2 | Call Center Coordinator | $38,552 | $19 | - |
| 3 | Call Center Operator | $37,814 | $18 | - |
| 4 | Agent | $37,128 | $18 | - |
| 5 | Customer Care Advocate | $36,362 | $17 | - |
| 6 | Customer Care Professional | $35,552 | $17 | - |
| 7 | Call Center Specialist | $35,477 | $17 | - |
| 8 | Customer Engagement Specialist | $35,214 | $17 | - |
| 9 | Call Center Associate | $34,784 | $17 | - |
| 10 | Customer Service Technician | $34,594 | $17 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | IBX Foundation | $37,307 | $18 | - |
| 2 | Horizon Blue Cross Blue Shield of New Jersey | $36,694 | $18 | - |
| 3 | Aetna | $36,075 | $17 | - |
| 4 | Johnson Health Center | $35,156 | $17 | 4 |
| 5 | Harvard Pilgrim | $34,163 | $16 | - |
| 6 | Health Alliance Plan | $34,041 | $16 | - |
| 7 | Genworth | $32,869 | $16 | - |
| 8 | Medco Tool | $32,701 | $16 | - |
| 9 | WellCare Health Plans | $32,562 | $16 | - |
| 10 | Express Scripts Holding | $32,492 | $16 | - |
| 11 | Elevance Health | $32,440 | $16 | - |
| 12 | Coventry Health Care | $32,334 | $16 | - |
| 13 | Universal American | $32,303 | $16 | - |
| 14 | Kansas Health Solutions | $31,955 | $15 | - |
| 15 | Centene | $31,767 | $15 | 3 |
| 16 | UnitedHealth Group | $31,223 | $15 | 18 |
| 17 | Humana | $31,025 | $15 | 433 |
| 18 | Oklahoma Foundation For Medical Quality, Inc. | $29,528 | $14 | - |
| 19 | Mcbee Associates, Inc. | $29,435 | $14 | - |
| 20 | Health Data Specialists | $29,299 | $14 | - |