Technical Specialist jobs at EMD Millipore - 43 jobs
Specialist, Analytical Technical Solutions (ATS)
MSD 4.6
Millsboro, DE jobs
Join our Millsboro Analytical Technical Solutions (ATS) team as a Specialist providing analytical support assisting in the critical production of veterinary large molecule biotherapeutics. This role involves working in regulated and/or non-regulated environment performing and supporting method development, validation and transfer activities from R&D to QC, from external sites or site-to-site. You will work with a variety of analytical methods and technical equipment independently or under moderate supervision, ensuring highest standards of safety and quality.
Key Responsibilities:
Develop, validate and transfer of phase-appropriate analytical methods for characterization and release testing of Large Molecule drug substances and drug products.
Conduct LC and LC-MS based method development for characterization of biologics (may include, charge particle analysis, reduced mass, intact mass, peptide mapping and glycan mapping) to provide better understanding of biologics attributes.
Interface with collaborators, CROs and CDMOs to facilitate method development, validation and transfer activities.
Author, review and approve test procedures, protocols, and reports.
May serve as a SME and aid in investigation of deviations, OOS and OOT analytical results
Plan, execute, document and data analysis and present results to multidisciplinary team.
Troubleshoot and maintain lab instruments including but not limited to UPLC, LC-MS, osmometer, nanodrop etc. ensuring they remain in peak operational condition.
Education Requirements:
Bachelor's degree in Life Sciences, Analytical Chemistry, Biochemistry, Pharmaceutical Sciences or related field.
Required Experience and Skills:
Prior biotech experience in analytical method development for large molecules or proteins/monoclonal antibodies preferred.
Knowledge of method development and characterization of protein therapeutics using various analytical techniques, including liquid chromatography (HPLC/UPLC/FPLC, size exclusion chromatography, LC-MS), SDS-PAGE, Western blot, UV-Vis spectrophotometry, particle size by DLS or equivalent and capillary electrophoresis (CE-SDS).
Familiarity with regulatory (GMP, USDA, FDA, ICH) guidelines and industry best practices is a plus.
Understanding of statistical evaluation of analytical data and familiarity in data acquisition using Chromatography Data Systems (CDS) and processing software.
Ability to multitask and work in a fast-paced environment
Good attention to detail and ability to thoroughly document experiments, data, technical reports and findings electronically in an accessible manner with good documentation practices.
Familiarity with standard office software (MS Office, Teams, SharePoint etc.)
The candidate should be self-motivated, accountable and possess excellent organization skills.
Ability to follow Global Health, Safety and Environment guidelines while performing routine tasks upholding our company's commitment to “Safety First, Quality Always”.
Our Manufacturing & Supply Division is committed to be the most trusted supplier of Animal Health biopharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create an interdependent global manufacturing network that's committed to delivering a high quality, reliable supply to customers and patients on time, every time.
Required Skills:
Adaptability, Adaptability, Analytical Chemistry, Aseptic Manufacturing, Bioanalysis, Biochemical Analysis, Biochemical Tests, Biochemistry, Capillary Electrophoresis (CE), cGMP Compliance, Column Chromatography, Data Analysis, Decision Making, Documentation Review, EHS Compliance, FDA Regulations, Immunochemistry, Interpersonal Relationships, Laboratory Operations, Laboratory Quality Control, Liquid Chromatography-Mass Spectrometry (LC-MS), Multitasking, Quality Inspections, Quality Operations, Regulatory Compliance {+ 2 more}
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.
The salary range for this role is
$87,300.00 - $137,400.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at *******************************************************
You can apply for this role through **************************** (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
10%
Flexible Work Arrangements:
Not Applicable
Shift:
1st - Day
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
01/26/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
$87.3k-137.4k yearly Auto-Apply 4d ago
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HRBP IT and Technology
Navitus 4.7
Remote
Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $98,000.00 - USD $123,000.00 /Yr. STAR Bonus % (At Risk Maximum) 5.00 - Salaried Non-Management except pharmacists Work Schedule Description (e.g. M-F 8am to 5pm) M-F from 8am to 5pm Central and additional hours as business needs require Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview
Join us as the HR Business Partner for our Technology division and help shape one of the fastest‑moving parts of our organization. You'll partner directly with tech leaders using your experience supporting HR processes with IT and technical divisions to solve real people challenges, build high‑performing teams, and drive meaningful change. This is an addition to headcount for our organization.
We're looking for a proactive, HRBP who shows up as a true partner with our IT and technical Operations team. This is someone who can navigate complexity, move quickly, and balance strategic thinking with hands‑on execution. If you thrive in dynamic environments and have experience working alongside the IT and Technical space and love working shoulder‑to‑shoulder with business leaders and HR colleagues to make an impact, this role is for you.
The Human Resources Business Partner (HRBP) serves as a strategic partner to business leaders, aligning HR strategies with business objectives to drive organizational performance. The HRBP provides expert guidance in areas such as workforce planning, talent management, associate relations, organizational development, and change management. This role acts as a consultant to management on human resource-related issues while serving as an associate champion and change agent.
The HRBP will provide HR guidance, analyze metrics, resolve associate relations issues, and work with management to improve work relationships and productivity. The HRBP provides consultation to assigned business units and/or functional areas to formulate partnerships across the HR function, working to deliver value-added service to management and associates that reflect the business objectives of the organization. This role will be responsible for delivering all HR services leveraging other HR experts as appropriate for the full associate lifecycle, including recruiting, selection, onboarding, engagement, development, performance management, rewards, and offboarding.
Responsibilities
HRBP supporting the Business, Operations, and Technology (BOT) Division
Strategic Alignment: Working with the IT side of the business means strategies can shift rapidly. The HRBP must be highly adaptable, able to quickly adjust HR processes to support evolving organizational needs.
Talent Acquisition and Recruitment: Supporting the IT discipline requires close collaboration with hiring managers to identify talent needs, craft job descriptions, and develop effective recruitment strategies, both with direct hire and also temps/contractors to ensure we have dynamic solutions for planned and urgent, unique needs. The HRBP should also be prepared to design or review the Associate Value Proposition (AVP) to attract top technology talent.
Associate Development and Training: The IT landscape evolves quickly. The HRBP shares responsibility for identifying skill gaps and implementing training and development programs to upskill associates. They must also ensure associates have access to the necessary resources and opportunities to grow.
Performance Management: IT leaders are often highly skilled in their technical domains but may need support in leadership fundamentals. The HRBP plays a key role in guiding them on setting performance expectations, conducting regular reviews, and addressing performance issues effectively.
Associate Engagement and Retention: IT departments face intense competition for talent. The HRBP must help foster a positive work environment, address associate concerns, and develop retention strategies to keep valuable technology professionals engaged and committed to the organization.
Understanding of Capital Projects: The HRBP should understand the strategies in play, what planned needs need to be fulfilled, and what we are planning for.
Additionally:
Partner with business leaders to develop and implement HR strategies that support business goals.
Provide guidance and support on organizational design, workforce planning and talent development planning to support the business strategy and organizational goals.
Lead and support performance management, succession planning, and associate engagement initiatives.
Lead performance improvement and support with divisional leadership to ensure alignment with company performance policy, practices, and standards and provide leadership training to support positive performance measures.
Manage complex associate relations issues, conduct effective, thorough, and objective investigations and ensure compliance with policies, procedures, and laws.
Collaborate with Centers of Excellence (COE) such as Talent Acquisition, Total Rewards, Learning and Development and HR Generalists to achieve company and business unit initiatives and needs.
Analyze HR metrics and trends to develop solutions, programs, and policies in partnership with the HR COE Leadership.
Develops and analyzes data to guide business leaders in planning and execution of people related strategies.
Drive change management initiatives and foster a culture of continuous improvement ensuring success. Proactively challenge the status quo and / or innovative ideas to ensure decisions are consistent with organizational standards, policy, and culture.
Coach and develop managers on effective leadership and people management practices.
Serves as a member of the leadership team for assigned business units and functions.
Consults with Leadership to provide HR guidance, policy interpretation, coaching, and partnership to resolve associate relations, drive engagement and performance, and effectiveness in talent selection.
Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention.
Collaborate with HR COE Leadership to ensure efficient and effective hiring, onboarding, and offboarding of staff.
Maintains in-depth knowledge of legal requirements related to day-to-day management of associates, reducing legal risks, and ensuring regulatory compliance. Partners with legal counsel as needed/required.
Partners with HR Leadership on people-focused communication and implementation of initiatives and services.
Identifies training needs for assigned business units and functions and provides individual leadership coaching as needed.
Other duties as assigned.
Qualifications
• Education: Bachelor's degree in human resource management or business-related discipline or equivalent experience required.
• Certification/Licenses: SHRM-CP, SHRM-SCP, PHR or SPHR is preferred.
• Experience:
o 5 years of progressive HR experience with at least 2 years in a business partner or consultative role required.
o Prior experience supporting BOT functions, specifically IT
o Strong knowledge of employment laws and HR best practices.
o Proven ability to influence and build strong relationships with stakeholders at all levels.
o Project management experience with the ability to manage multiple projects and priorities in a dynamic environment preferred.
o Familiarity with data analytics and HR metrics.
o Knowledge of general human resource programs, policies, and procedures related to employee relations, recruitment, compensation, benefits, leave administration, EEO/AAP administration, understanding of state and federal laws related to employment practice strongly desired.
Location : Address Remote Location : Country US
$98k-123k yearly Auto-Apply 6d ago
Diagnostics Technical Specialist
Zoetis 4.9
Remote
Role Description
The Diagnostics TechnicalSpecialist (DTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. The specialist will be involved in all phases of the onsite support process with emphasis on selling Dx solutions, diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products. Their purpose is to align with key clinics and hospitals with all aspects of aligned SOP pull through, implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products.
Anticipated travel within assigned territory as required (up to 80%). Typically works standard business hours, Monday through Friday.
New hire initial trainings will be held in Union City, CA; Malvern, PA; & Parsippany, NJ. National sales & training meetings as well as regional sales meetings will be scheduled in advance and will require out of state travel.
Responsibilities:
Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products.
Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products.
Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings.
Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations.
Provides post sale product installation and validation, applications and operations training.
Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information.
Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through.
Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes.
Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments.
Works closely with the Area Business Manager (ABMs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach.
Works with the ABM and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers.
Ability to safely lift and move 60 lbs.
Knowledge, Skills, Ability Requirements:
Computer skills (i.e. Microsoft Office, Excel, Adobe)
At least one year of experience working in a clinical setting.
Basic knowledge of animal disease states preferred.
Knowledge of diagnostic products, instrumentation, and clinic processes
Candidate must possess an analytical mindset and demonstrable critical thinking skills
Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests.
This position requires travel to multiple locations within the US and Canada.
Typically works standard business hours, Monday through Friday.
May be required to travel on a Sunday to be at a customer location Monday morning.
Bilingual, Spanish or French is a plus
Qualifications (Training, Education, & Prior Experience):
Position requires an Associate degree with a bachelor's degree preferred or equivalent experience.
A degree from a Veterinary Technology Program preferred
Credentialed Veterinary Technician preferred
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$93k-122k yearly est. Auto-Apply 54d ago
Therapeutic Support Technician
Newvista Behavioral Health 4.3
Columbus, OH jobs
Job Address:
10123 Alliance Road, Suite 320 Blue Ash, OH 45242
Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity.
Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required.
Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties.
POSITION REQUIREMENTS
Daily Assignment
Providing individual TBS and/or group services to assigned caseload
Assists therapist and other providers with daily program delivery
Completes daily clinical documentation of provided services
Collects all necessary information for quality and program performance measures
Consistently collaborates with parent/guardians and other members of the treatment team
Responsible for completion of Behavior Support Plans
Completion of all required educational and training course
Educational/Training Requirements
Milieu Management & Approach
Therapeutic Communication
Early Childhood Mental Health
$34k-54k yearly est. Auto-Apply 60d+ ago
Technical Support Analyst-Bilingual/French (Th-Su 9:30a-8p CST)
Scriptpro LLC 4.8
Remote
Who is ScriptPro?
Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you'll be part of a dynamic team that's at the cutting edge of technology, creating solutions that make a real difference in people's lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.
As a technical support professional in ScriptPro's Customer Service department you'll constantly learn about new products and systems. No two days are the same, every day brings new challenges and opportunities to solve problems in a fast-paced environment. You'll troubleshoot and resolve technical issues related to software and hardware systems. This team equips our analysts with the tools and knowledge to make decisions and resolve issues on the first call.
Job Summary: The bilingual Technical Support Analyst is responsible for responding to inbound customer service calls to provide remote support problem resolution with the highest level of professionalism and courtesy. Responsible for opening service requests in a ticketing system that allows for organizing, tracking, and escalating of customer inquiries that range from general “how to” questions to more advanced technical issues. The Technical Support Analyst may also assist with customer support projects and/or research projects, as needed. This is a remote work from home position regardless of location. There will be required 3 week onsite training at our headquarters in Mission, KS.
Reporting Relationship: Supervisor, Technical Support
Shift: Thursday through Sunday 9:30 am-8:00 pm CST. This role is primarily performed remotely, though Kansas City Metro employees may be required to work on-campus periodically according to business need. Generally, all positions may be performed on-campus. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.
Scope of the Role:
Analyze, troubleshoot, maintain, and repair ScriptPro systems, hardware, and computer peripherals
Maintain, upgrade, or replace software systems and provide hardware support
Support and maintain user account information including rights, security, and systems groups
Maintain progressive knowledge of ScriptPro systems
Perform other duties as assigned
Required Qualifications:
Requires a minimum of an Associate's degree in an engineering or technology related field or a Bachelor's degree or equivalent, or 2 years of related experience
Proficient in French
Basic Windows OS Knowledge (XP/7/10/11)
Requires working knowledge of desktop and peripheral troubleshooting
Preferred familiarity with a ticketing or service desk software application and SLA driven resolution times
Problem solving and analytical skills
Positive attitude, drive and tenacity
Excellent customer service skills
Excellent written and verbal communication skills
Ability to multitask with varying priorities and attention to detail
All candidates must possess a valid driver's license and be willing to travel by air for work-related duties if located outside the area
Preferred Skills:
Knowledge of ScriptPro systems
Experience in pharmacy
Remote Work Requirements:
Must have high-speed reliable internet access with a hard-wired connection
Must have a distraction free home office workspace
Must be willing to participate in video virtual meetings (camera on)
Compensation and Benefits:
The compensation range for this role has been established at $24.00 hourly or $50K annually. We also offer $2.50/hour in leu of benefits for Canadian employees. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The above compensation range represents the Company's good faith and reasonable estimate of the range of possible compensation at the time of posting.
At ScriptPro, we believe that our employees are our greatest asset. That's why we are committed to fostering a workplace that prioritizes and enhances your personal well-being.
Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program
Employment Conditions:
It is ScriptPro's policy to run a comprehensive background check post job offer and you must be able to obtain Department of Defense security clearance after date of hire. See Standard Form 85 to preview requirements.
This position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI). Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization's security posture and risk management practices. All duties are defined in accordance with standardizations to ensure consistency and accountability of the policies.
Working Conditions:
Requires routine use of standard equipment and extended computer use. Candidates must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.
ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.
The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, will engage only with pre-approved, contracted agency partners.
The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.
Please visit ***************** to learn more about the mission of our company.
________________________________________________________________________
Titre du poste: Analyste en soutien technique - Bilingue/Francais
Qui est ScriptPro?
Imaginez travailler dans un endroit où l'innovation rencontre l'impact, et où chaque jour apporte de nouvelles occasions de révolutionner l'industrie pharmaceutique! Chez ScriptPro, vous ferez partie d'une équipe dynamique à la fine pointe de la technologie, créant des solutions qui font une réelle différence dans la vie des gens. ScriptPro développe, vend et soutient la robotique et les services de pointe dans des milliers d'établissements pharmaceutiques aux États-Unis et au Canada.
En tant que professionnel du soutien technique au service à la clientèle de ScriptPro, vous apprendrez constamment à connaître de nouveaux produits et systèmes. Aucun jour ne se ressemble, chaque jour apporte de nouveaux défis et occasions de résoudre des problèmes dans un environnement rapide. Vous allez dépanner et résoudre des problèmes techniques liés aux systèmes logiciels et matériels. Cette équipe équipe nos analystes des outils et des connaissances nécessaires pour prendre des décisions et résoudre les problèmes dès le premier appel.
Résumé du poste: L'analyste bilingue du soutien technique est responsable de répondre aux appels entrants du service à la clientèle afin d'assurer la résolution des problèmes de soutien à distance avec le plus haut niveau de professionnalisme et de courtoisie. Responsable d'ouvrir les demandes de service dans un système de billetterie qui permet d'organiser, de suivre et d'escalader les demandes des clients, allant des questions générales « comment faire » à des questions techniques plus avancées. L'analyste du soutien technique peut également aider sur des projets de soutien à la clientèle et/ou des projets de recherche, selon les besoins. C'est un poste de télétravail, peu importe l'emplacement. Il y aura une formation obligatoire sur place de 3 semaines à notre siège social à Mission, KS.
Relation de rapport: Superviseur, soutien technique
Quart: du jeudi au samedi de 9 h 30 à 20 h CST. La présence régulière, ponctuelle et prévisible est une fonction essentielle de chaque emploi chez ScriptPro.
Portée du poste:
Analyser, dépanner, maintenir et réparer les systèmes, le matériel et les périphériques informatiques ScriptPro
Maintenir, mettre à jour ou remplacer les systèmes logiciels et fournir un support matériel
Soutenir et maintenir les informations des comptes utilisateurs, y compris les droits, la sécurité et les groupes systèmes
Maintenir une connaissance progressive des systèmes ScriptPro
Accomplir d'autres tâches assignées
Qualifications requises:
Exige au minimum un diplôme d'associé dans un domaine lié à l'ingénierie ou à la technologie, ou un baccalauréat ou équivalent, ou 2 ans d'expérience connexe
Maîtrise du francais
Connaissances de base sur le système d'exploitation Windows (XP/7/10/11)
Nécessite une connaissance pratique du dépannage des ordinateurs de bureau et des périphériques
Une familiarité privilégiée avec une application logicielle de billetterie ou de service et des délais de résolution basés sur le SLA
Compétences en résolution de problèmes et analytique
Attitude positive, détermination et ténacité
Excellentes compétences en service à la clientèle
Excellentes compétences en communication écrite et orale
Capacité à faire plusieurs choses à la fois avec des priorités variées et une attention aux détails
Tous les candidats doivent posséder un permis de conduire valide et être prêts à voyager par avion pour des tâches liées au travail s'ils se trouvent à l'extérieur de la région
Compétences préférées:
Connaissance des systèmes ScriptPro
Expérience en pharmacie
Exigences pour le télétravail:
Doit avoir un accès Internet fiable à haute vitesse avec une connexion filaire
Besoin d'un espace de travail à domicile sans distractions
Doit être prêt à participer à des réunions vidéo virtuelles (caméra allumée)
Rémunération et avantages:
La fourchette de rémunération pour ce poste a été établie à 24,00 $ par heure ou 50 000 $ par année. Nous offrons également 2,50 $/heure de prestations pour les employés canadiens. La rémunération finale convenue est basée sur plusieurs facteurs, incluant, mais sans s'y limiter : l'éducation individuelle, les qualifications, les compétences, l'expérience professionnelle antérieure, les compétences et le lieu de travail géographique. La fourchette de rémunération ci-dessus représente la bonne foi et l'estimation raisonnable de la fourchette de rémunération possible par la Compagnie au moment de la publication.
Chez ScriptPro, nous croyons que nos employés sont notre plus grand atout. C'est pourquoi nous nous engageons à favoriser un milieu de travail qui priorise et améliore votre bien-être personnel.
Congé payé (PTO), congé parental, neuf (9) jours fériés payés, heures de bénévolat payées, Programme d'aide aux employés
Conditions d'emploi:
La politique de ScriptPro est de faire une vérification complète des antécédents après l'offre d'emploi et vous devez être en mesure d'obtenir une habilitation de sécurité du Département de la Défense après la date d'embauche. Consultez le formulaire standard 85 pour un apercu des exigences.
Ce poste inclut la responsabilité d'assurer le respect des politiques de cybersécurité et de confidentialité afin de soutenir la protection des données sensibles, y compris les renseignements personnels identifiables (IPI) et les renseignements de santé protégés (PHI). Une formation annuelle sur la cybersécurité et la sensibilisation à la vie privée est requise, car le rôle correspond à la posture de sécurité de l'organisation et aux pratiques de gestion des risques. Toutes les tâches sont définies conformément aux normalisations afin d'assurer la cohérence et la responsabilité des politiques.
Conditions de travail:
Nécessite une utilisation régulière de l'équipement standard et une utilisation prolongée de l'ordinateur. Les candidats doivent être capables de s'asseoir, d'utiliser les mains et les doigts, et occasionnellement soulever, s'accroupir, se pencher, se pencher et tendre la main. Les compétences en résolution de problèmes, en apprentissage pratique et en interprétation pédagogique sont essentielles.
ScriptPro apprécie les qualités uniques de chaque membre de l'équipe et, en tant qu'employeur offrant l'égalité des chances, ne fait aucune discrimination fondée sur la race, la couleur, la religion, l'origine nationale, le sexe, la grossesse, l'âge, le handicap, l'information génétique, le statut de vétéran ou tout autre statut protégé par la loi.
L'entreprise utilise des ressources internes pour la recherche et la poursuite des postes, mais lorsqu'une assistance externe est nécessaire, elle ne collabore qu'avec des partenaires d'agence préapprouvés et contractés.
L'entreprise n'offre pas de parrainage de visa, et tous les demandeurs doivent avoir une autorisation légale pour travailler aux États-Unis.
Veuillez visiter ***************** pour en savoir plus sur la mission de notre entreprise.
$50k yearly Auto-Apply 14d ago
PLS Consultant - Technical (PRN)
Environmental Science 3.7
Remote
Shift:
Monday through Friday, 8:00 AM - 4:30 PM
Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.
Job Description: We are seeking an experienced QA/QC Technical Consultant to join our dynamic team. The ideal candidate will have a strong background in regulatory compliance within the pharmaceutical, biotechnology, or related industries. As a QA/QC Technical Consultant, you will provide strategic advice and hands-on support to ensure our clients' laboratory operations meet or exceed regulatory requirements.
NOTE: This role is PRN
Compensation" $65.00 - 69.00 per hour
Key Responsibilities:
Conduct comprehensive reviews of laboratory processes and Quality Control analytical test method to ensure compliance with GxP regulations.
Advise clients on the design and execution of GxP compliant analytical test methods for product release.
Stay up-to-date with changes in GxP regulations and industry best practices.
Provide ongoing support and guidance to clients to maintain GxP compliance.
Qualifications:
Bachelor's degree in a scientific discipline.
Minimum of 5 years of experience in Quality Control Testing of biopharmaceutical products.
In-depth knowledge of analytical testing regulations and industry standards.
Excellent analytical, problem-solving, and communication skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.
Benefits
When you join Pace , you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.
Equal Opportunity Employer
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$65-69 hourly Auto-Apply 20d ago
Technical Support Engineer
Johnson Controls Holding Company, Inc. 4.4
Milwaukee, WI jobs
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer:
Competitive salary and commission/bonus plan
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
What you will do:
Johnson Controls is searching for a highly skilled and experienced Technical Support Engineer to work on the technical support of JCI's internal and customer portals. You will have an in-depth understanding of how to review and resolve customer tickets in a timely manner.
How you will do it:
You will be notified of issues through ServiceNow and help desks. You will be responsible for obtaining the necessary information to resolve issues, update application code, execute database queries, and collaborate with networking, DBAs, cloud engineers, and hardware engineers to ensure stability of JCI solutions. You will also responsible for generating statistics on tickets and advising the development teams on problem areas in the solutions. You will also be part of the customer portal agile team and assist with development and build efforts of JCI solutions. It is expected that you will point the development team to areas most affecting the customer from a support point of view.
What we look for:
Bachelor's degree or equivalent experience required, specializing in computer science, engineering, or related field
Minimum 5+ years of technical support for web and mobile applications
Strong experience with ReactJS and Spring Boot development
Experience using Jira and Azure DevOps
Experience with ServiceNow or comparable ticket tracking systems
Experience with cloud platforms (with a strong preference for Microsoft Azure)
Experience with Microsoft Azure App Services, REDIS cache, and other cloud-based development tools
Experience in supporting and analyzing REST and SOAP services
Strong experience with running and creating SQL queries
Experience with JavaServer Pages (JSP) and JavaServer Faces (JSF), a plus
Experience with Agile/Scrum development practices and concepts
Excellent communication and teamwork skills
Experience and desire to work within a fast-paced, iterative development environment
U.S. Citizen
NOTE: This is a virtual/remote position considering candidates who reside within the United States
HIRING SALARY RANGE: $89,000 -$119,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at *****************************************
#LI-Remote
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
$89k-119k yearly Auto-Apply 4d ago
Product Technical Support Engineer (remote)
Johnson Controls Holding Company, Inc. 4.4
New Freedom, PA jobs
Build your best future with the Johnson Controls team!
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
Competitive salary
Paid vacation/holidays/sick time- 15 days of vacation first year
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one!
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
What you will do
Johnson Controls is hiring! Our Product Technical Support Engineer provides technical support to the Field Sales & Service organization, as well as our Data Center Accounts, in a consistent manner across all product offerings based out of our New Freedom, PA, location. This role can be remote for the right person!
How you will do it
Provide day-to-day technical support for key Data Center Accounts to Field Sales & Service organization on a global basis via site visit, phone, fax, or email.
Drive product reliability through the Continuous Improvement Process for both existing products and new products being introduced. Product Technical Support Engineer provides technical support and interacts with quality management and engineering to improve overall life cycle cost. The specialist should be able to create test plans to prove out new and or existing product equipment offerings.
Maintains effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusts effectively to change by exploring the benefits, tries new approaches, and collaborates with others to make the change successful.
Creates novel solutions with measurable value for existing and potential customers (internal or external); experiments with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions; promotes the involvement co-workers in solving problems that directly impact what people do; leveraging technology to effectively address problems and capitalize on opportunities.
Places a high priority on the internal or external customer's perspective when making decisions and acting; implementing service practices that meet the customers' and own organization's needs.
Ensures others contribute to organization strategies and driving operational discipline, role clarity and performance transparency by focusing them on the most critical priorities, measures progress, and ensures accountability against those metrics to allow us to act like One Team; sets, documents, and communicates clear work standards to improve performance - “the fundamentals”; making our results widely available and easily accessible.
Identifies and understands problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; chooses the best course of action by establishing clear decision criteria, generates and evaluates alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
What we look for
Required
Up to 10% must be able to travel both domestic and internationally.
Bachelor's degree in Engineering or a related Technical/Scientific field required and 2+ years' experience or if no degree, 6+ years of technical experience with a knowledge of HVAC&R products.
Analyze and solve complex product system problems.
Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software and E-mail.
Proficient in troubleshooting the refrigeration cycle as applied to air-conditioning duty on Applied Equipment.
HIRING SALARY RANGE: $80,000 - $110,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at *****************************************
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
$80k-110k yearly Auto-Apply 3d ago
Therapeutic Support Technician
Newvista Behavioral Health 4.3
Dayton, OH jobs
Job Address:
1332 Woodman Drive Dayton, OH 45432
Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity.
Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required.
Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties.
POSITION REQUIREMENTS
Daily Assignment
Providing individual TBS and/or group services to assigned caseload
Assists therapist and other providers with daily program delivery
Completes daily clinical documentation of provided services
Collects all necessary information for quality and program performance measures
Consistently collaborates with parent/guardians and other members of the treatment team
Responsible for completion of Behavior Support Plans
Completion of all required educational and training course
Educational/Training Requirements
Milieu Management & Approach
Therapeutic Communication
Early Childhood Mental Health
$33k-52k yearly est. Auto-Apply 60d+ ago
Therapeutic Support Technician
Newvista Behavioral Health 4.3
Cincinnati, OH jobs
Job Address:
10123 Alliance Road, Suite 320 Blue Ash, OH 45242
Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity.
Full Time and Part Time positions available
Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required.
Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties.
POSITION REQUIREMENTS
Daily Assignment
Providing individual TBS and/or group services to assigned caseload
Assists therapist and other providers with daily program delivery
Completes daily clinical documentation of provided services
Collects all necessary information for quality and program performance measures
Consistently collaborates with parent/guardians and other members of the treatment team
Responsible for completion of Behavior Support Plans
Completion of all required educational and training course
Educational/Training Requirements
Milieu Management & Approach
Therapeutic Communication
Early Childhood Mental Health
$33k-51k yearly est. Auto-Apply 60d+ ago
Therapeutic Support Technician
Newvista Behavioral Health 4.3
Cincinnati, OH jobs
Job Address:
10123 Alliance Road, Suite 320 Blue Ash, OH 45242
Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity.
Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required.
Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties.
POSITION REQUIREMENTS
Daily Assignment
Providing individual TBS and/or group services to assigned caseload
Assists therapist and other providers with daily program delivery
Completes daily clinical documentation of provided services
Collects all necessary information for quality and program performance measures
Consistently collaborates with parent/guardians and other members of the treatment team
Responsible for completion of Behavior Support Plans
Completion of all required educational and training course
Educational/Training Requirements
Milieu Management & Approach
Therapeutic Communication
Early Childhood Mental Health
$33k-51k yearly est. Auto-Apply 60d+ ago
Safety Pharm Technologist/Associate Scientist
Frontage Laboratories 3.9
New Concord, OH jobs
Title: Safety Pharm Technologist (Associate Scientist)
Reports To: Manger/Supervisor Drug Safety Department
Company
Frontage Laboratories Inc. is an award winning, publicly listed, full-service CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada, and China, growing significant YoY growth. Our core competencies include pre-clinical, drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.
Position Summary:
We are seeking an experienced, highly-motivated, and detail-oriented team member to support client‑driven projects on Safety Pharmacology. The successful candidate will assist the study director to conduct in vivo safety pharmacology studies, including but not limited to system set up, data acquisition and data management to support central nerve system, respiratory and cardiovascular studies, all in compliance with appropriate SOPs, Protocols, and Regulatory Agency guidelines.
Roles and Responsibilities:
Follow Standard Operating Procedures (SOPs), Good Laboratory Practices (GLPs), Health & Safety standards and department policies/procedures in the performance of all duties.
Successfully complete necessary tasks involved in safety pharmacology system set up, data acquisition, and data management, etc.
Maintain the laboratory equipment in a clean and safe operating condition and maintain a clean and safe work area.
Maintain logs and collect data according to GLP guidelines to a high degree of accuracy.
Review study data and coordinate data analysis and interpretation.
Other duties as assigned.
Education and Requirements:
Bachelor's or Associate Degree is preferable.
An equivalent amount of education and/or experience may be accepted as a satisfactory substitute for the specific education.
Willing to train individual with correlating background, education, or skills.
Highly desirable hands-on experience in conducting safety pharmacology studies in appropriate species using relevant equipment and software.
Proven ability to successfully work in a team environment.
Must be able to work in a laboratory setting with laboratory animals.
Advanced computer knowledge (e.g. Microsoft Office), corresponding with essential functions of accurately reading and recording data.
Salary and Benefits:
Frontage Laboratories offers a competitive compensation and generous benefits package including health and dental insurance, a 401(k) plan, health insurance, short and long-term disability insurance, life insurance etc.
Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$55k-84k yearly est. Auto-Apply 60d+ ago
Department Support Specialist I- Orthopedics
Kelsey-Seybold Clinic 4.7
Remote
Responsibilities
Under the general direction of the Clinic Administrator, the Department Support Specialist I perform a variety clerical and typing duties for physicians and management staff. This individual also analyzes eligibility media, utilizes various system applications for reporting purposes, interprets multiple medical plan benefits to maximize accurate collections, commits to collaborative interaction with patients to achieve excellent customer service and high levels of satisfaction, endorses mutual respect amongst all members of the healthcare team, practices positive guest/peer relationships and works with others to promote an efficient and effective team, and demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients. This position generally supports 1-5 physicians.
Job Title: Department Support Specialist I- Orthopedics
Location: Main Campus
Department: Orthopedics
Job Type: Full Time
Salary Range: $39,179 - $48,397(Pay is based on several factors including but not limited to education, work experience, certifications, etc.)
Qualifications
Education
Required: High School diploma or GED from an accredited program
Preferred: Associate or Bachelor's degree
Experience
Required: 1-year general administrative experience and 6 months medical insurance verification experience or
experience scheduling operative procedures.
OR
1-year previous KSC experience in a position similar, but not limited to, ASRs, Contact Center or Member
Services reps, MAs/CMAs or Schedulers.
Preferred: Ability to speak/understand Spanish.
Previous billing/claims experience
CPT/ICD coding,
License(s)
Required: N/A
Preferred: N/A
Special Skills
Required: Proficient knowledge of Microsoft Office.
Preferred: N/A
Other
Required: Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture
Preferred: N/A
Working Environment: Office
About Us
Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston's fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.
Why Kelsey-Seybold Clinic?
Medical, Vision, and Dental
Tuition Reimbursement
Company Matching 401K
Employee Reward and Recognition Program
Paid time off for vacation, sick, and holidays
Employee Assistance Program
Continuing Medical Education allowance
$39.2k-48.4k yearly Auto-Apply 60d+ ago
IT Support
Medpace 4.5
Cincinnati, OH jobs
Due to our continued growth, we are in search of qualified and focused individuals for a vital role in our IT Support department. Our IT Support team provides both remote and onsite support to our global organization. Responsibilities * User account administration for network, e-mail, and other applications
* Provide support to end users on company provided equipment and software applications including computer hardware, peripherals, mobile phones, computer operating systems, and office applications
* Research and resolve technical problems of equipment and software applications
* Respond to tickets, telephone calls, e-mails, and requests for technical support
* Document, track, and monitor problems to ensure timely resolutions
* Testing of new technology and applications
Qualifications
* Bachelor's degree in Information Systems, Information Technology or other IT related field
* 1+ years of experience in a Help Desk or IT Support type role
* Experience with PC Equipment, Active Directory, Office 365, Adobe products, and other cloud-based applications a plus
Medpace Overview
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace?
People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.
The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
Cincinnati Perks
* Cincinnati Campus Overview
* Flexible work environment
* Competitive PTO packages, starting at 20+ days
* Competitive compensation and benefits package
* Company-sponsored employee appreciation events
* Employee health and wellness initiatives
* Community involvement with local nonprofit organizations
* Discounts on local sports games, fitness gyms and attractions
* Modern, ecofriendly campus with an on-site fitness center
* Structured career paths with opportunities for professional growth
* Discounted tuition for UC online programs
Awards
* Named a Top Workplace in 2024 by The Cincinnati Enquirer
* Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
* Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
What to Expect Next
A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
$30k-50k yearly est. Auto-Apply 9d ago
Entry Level Plasma Center Technician (On-the-Job Training and Day 1 Benefits!)
Biolife Plasma Services 4.0
Columbus, OH jobs
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
At BioLife, you'll find more than just a job - you'll discover a supportive, inclusive, and mission-driven culture where your contributions matter. Whether you're beginning your career or seeking new opportunities for growth, we provide clear pathways for professional development, including advancement into leadership roles.
**What We Offer:**
- Comprehensive benefits starting on Day 1 - because your well-being matters
- On-demand pay - access a portion of your earned wages before payday
- Debt-free education opportunities - earn your degree or certifications with no out-of-pocket costs
- Paid training - we'll set you up for success from day one
- Career growth and advancement opportunities - build your future here **!**
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - OH - Columbus - Bethel Rd
**U.S. Starting Hourly Wage:**
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - OH - Columbus - Bethel Rd
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Part time
**Job Exempt**
No
$16 hourly 9d ago
Product Support Specialist
Csafe Global 3.9
Monroe, OH jobs
Job DescriptionAre you ready to embark on an exciting career journey in the dynamic world of cold chain solutions? We are a fast-growing industry leader, and we're looking for a knowledgeable, detail-oriented Product Support Specialist to to deliver high-quality support across our product portfolio. This role is responsible for supporting customers and repair service partners by diagnosing technical issues, providing effective solutions, contributing to improved product performance, and service center efficiency. The ideal candidate will combine strong technical expertise with excellent communication and documentation skills.
Schedule: Monday - Friday 8:00 AM - 5:00 PM EST
Location: Based at our global headquarters in Monroe, US
About Us:
CSafe offers the most comprehensive suite of thermal shipping solutions for pharmaceutical cold chain shipping needs around the world to ensure patients receive the medicines and treatments they need. In addition to key acquisitions, CSafe has operations in more than 70 locations worldwide to ensure product availability and continue to fulfil our founders' mission to provide patients around the world with access to viable, life-enhancing pharmaceuticals. With a “client-first” focus, deep industry expertise and commitment to innovation, CSafe continues to deliver industry-leading products provides an end-to-end portfolio including active and passive bulk air cargo, parcel, cell and gene and specialty last-mile use cases. Our team operates with curiosity, humility, accountability, and entrepreneurial spirit to deliver on our vision and mission.
Your Role:
As a Product Support Specialist, you'll play a pivotal role in ensuring our clients receive top-notch service and support. Your responsibilities will include:
Customer Support: Provide expert technical assistance to customers regarding the full CSafe product portfolio, addressing inquiries, operational concerns, and performance issues.
Troubleshooting & Issue Resolution: Diagnose product issues, identify root causes, recommend corrective actions, and coordinate alternative solutions when necessary.
Product Expertise: Develop and maintain in-depth knowledge of all CSafe active and passive solutions to effectively support customers and minimize operational disruption.
Documentation & Knowledge Management: Create, maintain, and update accurate documentation, including maintenance histories, fault isolation procedures, field service campaigns, trend analyses, FAQs, and other product-related resources.
Cross-Functional Collaboration: Partner with Product Management, Engineering, Customer Service, and Quality teams to ensure accurate communication of product features, standard operating procedures, and troubleshooting guidance.
Continuous Improvement: Identify opportunities to enhance support processes, improve documentation quality, and contribute to ongoing product and service improvements.
Process Flow: Develop clear and concise process flow maps to illustrate product functionality and troubleshooting methodologies.
Data Analysis & Metrics: Analyze technical data and develop performance metrics to support efficient maintenance, repair, and reliability initiatives.
What We're Looking For:
To excel in this role, you should have:
Associate's degree or comparable work experience in a related field.
4+ years' experience in a customer service, product support role and/or field service support. Experience in an FAA-regulated environment preferred.
3+ years' experience supporting repair of electrical and/or heating and cooling systems
Exceptional verbal and written communication skills with the ability to convey complex technical information in a clear, understandable, and accurate manner.
Able to manage various projects simultaneously, prioritize tasks and manage time effectively.
Proficiency with process flow mapping tools and techniques.
Understanding of root cause analysis methods (e.g., Fishbone diagrams, Pareto analysis, 5 Whys).
Strong attention to detail, particularly in technical documentation and procedural accuracy.
Ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines.
Strong analytical and problem-solving skills.
Proficient in Microsoft Office skills to include Outlook, SharePoint, Word, and Excel.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
$21k-27k yearly est. 9d ago
Part-Time Therapeutic Behavioral Support Specialist
Red Oak Behavioral Health 3.7
Akron, OH jobs
This role is part-time.
The Therapeutic Behavioral Services Specialist (TBSS) works primarily out of one or more of our partner school locations and serves as the clinical lead for developing the treatment plan and associated interventions for clients with identified behavior disorders who do not need therapy. The TBSS provides Therapeutic Behavioral Services (TBS) and Community Psychiatric Supportive Treatment (CPST) that varies with respect to hours, type, and intensity based on client need and is designed to meet the individualized mental health needs of children, adolescents and families as defined by an active treatment plan.
Essential Functions and Duties:
Reviews the Diagnostic Assessment (DA) and additional screenings to aid in the ongoing development and implementation of a client's strengths-based individualized treatment plan (ITP).
Provides initial and ongoing assessment of client needs.
Assists the school-based client and their caregiver(s) in identifying strategies and/or treatment options designed to address the symptoms associated with the individual's mental illness; Provides education and consultative services to the individual, family and key stakeholders to support success.
Collaborates and coordinates care with designated social service providers, medical providers, family members, school staff and other Red Oak Behavioral Health employees according to the client's strengths-based individual treatment plan.
Assist school-based clients in restoration of social and interpersonal skills through rehabilitation and support to increase community tenure, enhance relationships, establish support networks, increase community awareness, develop coping strategies, and promote effective functioning in the individual's social environment including home, school or work.
Partners with school staff and personnel that provide support and guidance to establish appropriate referral processes for mental health services; Works as a member of a designated school-based team(s) to implement school-based mental health services; Attends relevant school meetings to provide consultation and support to students, caregivers, school staff and administrators.
Provides individualized education and training specific to the individual's assessed needs, abilities and readiness to learn, as appropriate; Delivers groups during and after school and during periods when school is not in session as needed.
Develop and utilize evidence-based interventions to address mental health and behavioral needs; Assists with accessing natural support systems in the community and provides linkage to resources.
Meets with assigned Supervisor/Manager for weekly supervision; Participates in ongoing training as required by state, local and organization standards.
Adheres to and supports the mission, vision, and values of Red Oak; meets or exceeds designated service delivery expectations.
Other duties may be assigned.
Requirements
Qualifications:
Bachelor's degree in social work, psychology, nursing, or in a related human services field, or non-related Bachelor's degree with a minimum of 3 years relevant/related experience required.
At least 1 year of relevant experience in the behavioral health sector.
A valid Ohio Driver's License and a safe/operable automobile, with proof of liability auto insurance coverage that meets the state minimum.
Knowledge of child development and mental health issues, along with proficiency in delivering evidence-based mental health interventions both inside and outside of school settings.
Relevant Skills
Ability to speak effectively before groups of clients or employees of the organization.
Ability to maintain relevant, timely documentation as required.
Ability to write and or type routine reports and correspondence.
$28k-40k yearly est. 6d ago
Therapeutic Behavioral Support Specialist
Red Oak Behavioral Health 3.7
Akron, OH jobs
Therapeutic Behavioral Services Specialist (TBSS)
About the Role
Red Oak Behavioral Health is seeking a passionate Therapeutic Behavioral Services Specialist (TBSS) to join our school and community-based team. This full-time role is perfect for someone looking to make a direct impact on children and families while growing their career in mental health.
The TBSS serves as a clinical lead in developing and delivering behavioral interventions for youth with mental health needs who do not require traditional therapy. Services are provided directly in schools and community, and tailored to each student's needs.
Why Work With Us?
Medical, dental & vision insurance
401(k) with company match
Paid time off + school breaks
Flexible summers
Mileage reimbursement
We are a mission-driven organization that believes in supporting our staff with ongoing training and development. You'll be part of a supportive, multidisciplinary team in a positive and collaborative work environment.
Key Responsibilities
Review diagnostic assessments and create strengths-based treatment plans
Provide Therapeutic Behavioral Services (TBS) and Community Psychiatric Supportive Treatment (CPST)
Support students in building social and coping skills
Collaborate with families, school staff, and service providers
Deliver 1:1 and group-based behavioral interventions
Attend school meetings and provide mental health consultation to staff
Document services and meet service delivery goals
Participate in ongoing training and supervision
What We're Looking For
Bachelor's degree in social work, psychology, nursing, or in a related human services field, or non-related Bachelor's degree with a minimum of 3 years relevant/related experience required.
At least 1 year of relevant experience in the behavioral health sector.
A valid Ohio Driver's License and a safe/operable automobile, with proof of liability auto insurance coverage that meets the state minimum.
Knowledge of child development and mental health issues, along with proficiency in delivering evidence-based mental health interventions both inside and outside of school settings.
Experience working with youth in a behavioral or school-based setting
Strong communication and collaboration skills
Comfortable working independently in a school environment
Commitment to equity, inclusion, and trauma-informed care
Ability to speak effectively before groups of clients or employees of the organization.
Ability to maintain relevant, timely documentation as required.
Ability to write and or type routine reports and correspondence.
Red Oak Behavioral Health is an equal opportunity employer. We welcome candidates of all backgrounds and experiences.
$28k-40k yearly est. 40d ago
Part-Time Therapeutic Behavioral Support Specialist
Red Oak Behavioral Health 3.7
Akron, OH jobs
Job DescriptionDescription:
This role is part-time.
The Therapeutic Behavioral Services Specialist (TBSS) works primarily out of one or more of our partner school locations and serves as the clinical lead for developing the treatment plan and associated interventions for clients with identified behavior disorders who do not need therapy. The TBSS provides Therapeutic Behavioral Services (TBS) and Community Psychiatric Supportive Treatment (CPST) that varies with respect to hours, type, and intensity based on client need and is designed to meet the individualized mental health needs of children, adolescents and families as defined by an active treatment plan.
Essential Functions and Duties:
Reviews the Diagnostic Assessment (DA) and additional screenings to aid in the ongoing development and implementation of a client's strengths-based individualized treatment plan (ITP).
Provides initial and ongoing assessment of client needs.
Assists the school-based client and their caregiver(s) in identifying strategies and/or treatment options designed to address the symptoms associated with the individual's mental illness; Provides education and consultative services to the individual, family and key stakeholders to support success.
Collaborates and coordinates care with designated social service providers, medical providers, family members, school staff and other Red Oak Behavioral Health employees according to the client's strengths-based individual treatment plan.
Assist school-based clients in restoration of social and interpersonal skills through rehabilitation and support to increase community tenure, enhance relationships, establish support networks, increase community awareness, develop coping strategies, and promote effective functioning in the individual's social environment including home, school or work.
Partners with school staff and personnel that provide support and guidance to establish appropriate referral processes for mental health services; Works as a member of a designated school-based team(s) to implement school-based mental health services; Attends relevant school meetings to provide consultation and support to students, caregivers, school staff and administrators.
Provides individualized education and training specific to the individual's assessed needs, abilities and readiness to learn, as appropriate; Delivers groups during and after school and during periods when school is not in session as needed.
Develop and utilize evidence-based interventions to address mental health and behavioral needs; Assists with accessing natural support systems in the community and provides linkage to resources.
Meets with assigned Supervisor/Manager for weekly supervision; Participates in ongoing training as required by state, local and organization standards.
Adheres to and supports the mission, vision, and values of Red Oak; meets or exceeds designated service delivery expectations.
Other duties may be assigned.
Requirements:
Qualifications:
Bachelor's degree in social work, psychology, nursing, or in a related human services field, or non-related Bachelor's degree with a minimum of 3 years relevant/related experience required.
At least 1 year of relevant experience in the behavioral health sector.
A valid Ohio Driver's License and a safe/operable automobile, with proof of liability auto insurance coverage that meets the state minimum.
Knowledge of child development and mental health issues, along with proficiency in delivering evidence-based mental health interventions both inside and outside of school settings.
Relevant Skills
Ability to speak effectively before groups of clients or employees of the organization.
Ability to maintain relevant, timely documentation as required.
Ability to write and or type routine reports and correspondence.
$28k-40k yearly est. 5d ago
Therapeutic Behavioral Support Specialist
Red Oak Behavioral Health 3.7
Akron, OH jobs
Job DescriptionDescription:
Therapeutic Behavioral Services Specialist (TBSS)
About the Role
Red Oak Behavioral Health is seeking a passionate Therapeutic Behavioral Services Specialist (TBSS) to join our school and community-based team. This full-time role is perfect for someone looking to make a direct impact on children and families while growing their career in mental health.
The TBSS serves as a clinical lead in developing and delivering behavioral interventions for youth with mental health needs who do not require traditional therapy. Services are provided directly in schools and community, and tailored to each student's needs.
Why Work With Us?
Medical, dental & vision insurance
401(k) with company match
Paid time off + school breaks
Flexible summers
Mileage reimbursement
We are a mission-driven organization that believes in supporting our staff with ongoing training and development. You'll be part of a supportive, multidisciplinary team in a positive and collaborative work environment.
Key Responsibilities
Review diagnostic assessments and create strengths-based treatment plans
Provide Therapeutic Behavioral Services (TBS) and Community Psychiatric Supportive Treatment (CPST)
Support students in building social and coping skills
Collaborate with families, school staff, and service providers
Deliver 1:1 and group-based behavioral interventions
Attend school meetings and provide mental health consultation to staff
Document services and meet service delivery goals
Participate in ongoing training and supervision
What We're Looking For
Bachelor's degree in social work, psychology, nursing, or in a related human services field, or non-related Bachelor's degree with a minimum of 3 years relevant/related experience required.
At least 1 year of relevant experience in the behavioral health sector.
A valid Ohio Driver's License and a safe/operable automobile, with proof of liability auto insurance coverage that meets the state minimum.
Knowledge of child development and mental health issues, along with proficiency in delivering evidence-based mental health interventions both inside and outside of school settings.
Experience working with youth in a behavioral or school-based setting
Strong communication and collaboration skills
Comfortable working independently in a school environment
Commitment to equity, inclusion, and trauma-informed care
Ability to speak effectively before groups of clients or employees of the organization.
Ability to maintain relevant, timely documentation as required.
Ability to write and or type routine reports and correspondence.
Red Oak Behavioral Health is an equal opportunity employer. We welcome candidates of all backgrounds and experiences.
Requirements: