The Host-Hostess/Cashier is responsible for greeting guests as they enter the dining venues of the casino while providing superior guest service. Additional duties include maintaining reservations, assigning tables to service staff, calculating daily receipts, finding suitable seating for guests and keeping the host-hostess area stocked and cleaned at all times. Performs additional duties as assigned by the department manager.
Starting wage is $17.02/hr increasing to $17.61/hr at successful completion of 90-day orientation period. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.
Education:
High School Diploma or GED equivalent is required
Experience & Requirements:
Six months restaurant experience is required
Must be able to make correct change and calculate daily receipts
Must have good grooming habits and manners with ability to provide excellent guest service
Must have valid Washington State food handler's card
Physical Requirements:
Good manual and finger dexterity for operation of computerized sales register
Must be able to stand for longer than 8 hours
Mobility to climb stairs on a routine basis
Must be able to tolerate a smoke filled environment
Additional Requirements:
Must be able to work all scheduled shifts to include day, swing, graveyard and holidays
All applicants must obtain a Class III B license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.
$17-17.6 hourly 60d+ ago
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Income Auditor Level 1
Emerald Queen Hotel & Casinos 3.8
Emerald Queen Hotel & Casinos job in Fife, WA
The Income Auditor Level 1 performs accounting work related to the auditing of gaming and non-gaming revenue of the Emerald Queen Casino.
This position begins at $26.14/hr with an increase to $26.71/hr at successful completion of 90-day orientation period. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.
The Income Auditor I position includes the following duties:
Performs daily audits of gaming revenues and gaming comps.
Reconciles cash amounts recorded by Soft Count to revenue reports.
Reconciles and audits non-gaming revenue transactions and sales.
Calculates and reports cashier variances.
Prepares reports for General Ledger.
Calculates and reports daily cage deposit amount to the Cage Department.
Prepares exception reports.
Maintains and issues casino controlled forms.
Performs initial review of Multiple Transaction Logs for accuracy.
Performs initial review of W-2G and 1042-S tax forms for accuracy.
Complies with internal controls and procedures of the Emerald Queen Casino.
Interfaces with external and internal auditors, and Tribal Gaming agents.
Performs other job related duties as assigned.
Minimum Requirements:
High School Diploma or GED equivalent is required.
Two year degree in accounting, math or completion of a business, vocational, or technical college in accounting, bookkeeping, business or related field is required.
Additional related education or experience may substitute for the minimum requirements.
Competencies:
Seeking a skilled professional with expertise in Emerald Queen Casino Internal Controls, income audit practices, Tribal-State Gaming Regulations, and proficiency in accounting software, spreadsheets, and office equipment. This role requires performing detailed audits, reconciling accounts, preparing reports, ensuring compliance, and collaborating effectively with auditors, regulators, and finance managers.
Performance Requirements:
Must be able to learn and perform Income Audit assignments in the following areas: Credit Card Batch, Daily Comp Audit, Food and Beverage Audit, Gift Shop Audit, Print and Sort F&B and Gift Shop Reports, Reconcile Managers Meals, Ticket Master Audits, Weekly Ticket Shred, Class III Drop Box Reconciliation, TRM Cash-out Analysis, TLS Progressive Jackpot, and Rounds-generating and collecting reports from other departments in the casino.
PHYSICAL REQUIREMENTS
This position is subject to long periods of sitting, use of hand and finger dexterity, use of eye sight, long periods of concentration, lifting or moving items weighing up to 40 pounds, and work in a smoke filled environment.
Additional Requirements:
Must be able to work all scheduled shifts to include day, swing, graveyard and holidays
All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.
$26.1-26.7 hourly 5d ago
STEP-Table Games Apprentice
Nisqually Red Wind Casino 4.3
Olympia, WA job
Requirements
Required Skills and Knowledge:
Nisqually Tribal Member.
Willingness to study toward and earn a GED or high school diploma.
6 months experience dealing with Blackjack and completing Table Games Dealer class.
Ability to learn all aspects of Table Games.
Ability to follow detailed procedures, accept guidance, and correct actions.
Ability to learn and use basic computer skills.
Ability to work within time constraints and stay on task.
Ability to learn communication skills, both verbal and written.
Ability to work independently and use sound judgment.
Positive guest service and teamwork skills.
Ability to work all shifts, including weekends and holidays. • Ability to obtain a Class III Gaming License.
PHYSICAL REQUIREMENTS:
Ability to bend, reach, push, pull, squat, and lift up to 50 pounds.
Ability to stand and move around continuously during the assigned shift.
Ability to stoop entails using lower extremities and back muscles. Infrequently requires crouching.
Manual and finger dexterity for operating a personal computer and routine paperwork ability to tolerate a noisy, smoke-filled environment.
ESSENTIAL FUNCTIONS OF THE JOB:
Knowledge of departmental Guest Service Standards.
Knowledge of casino promotions.
Assist Table Games Team Members by performing the essential functions of a Table Games Dealer, Dual-Rate Supervisor, and Floor Supervisor positions.
Learn the operation of the Casino Pit, including the player club tracking system.
Always gives superior guest service.
Oversees game in progress, guests, and team members in the assigned section.
Safeguards company assets located in the assigned section.
Assigned to pit podium, dealer station, or pit section.
Supplement learning with department training, company training, and online and off-site classes.
Performs other duties as assigned.
Rev 6.27.2023
Salary Description $16.67 +Tokes
$36k-52k yearly est. 60d+ ago
Custodial Worker
Nisqually Red Wind Casino 4.3
Olympia, WA job
Requirements
Required skills and knowledge:
Ability to learn how to safely use cleaning solutions.
Ability to learn current occupational safety standards, including Safety Data Sheets (SDS).
Pass NRWC pre-employment testing.
Ability to work all shifts including weekends and holidays.
Ability to obtain a Class II Gaming License.
Preferred skills and knowledge:
Experience in general cleaning and/or ground care.
PHYSICAL REQUIREMENTS:
Ability to bend, reach, push, pull, squat and lift up to 50 pounds.
Ability to stand and/or move around continuously during the assigned shift.
Ability to tolerate a noisy, smoke-filled environment.
ESSENTIAL FUNCTIONS OF THE JOB:
Knowledge of departmental Guest Service Standards.
Knowledge of casino promotions.
General cleaning of bathrooms, vacuuming, dusting, emptying garbage, cleaning working areas, mopping and shampooing, polishing, cleaning ashtrays and cleaning glass.
Safely operate equipment.
Report to Custodial Shift Lead and/or Custodial Second Lead regarding any issues or problems that arise on assigned shift.
Perform other duties as assigned.
NATIVE AMERICAN HIRING PREFERENCE
Salary Description 20.04
$38k-47k yearly est. 8d ago
Lead Security Officer
Nisqually Red Wind Casino 4.3
Olympia, WA job
Benefits of Working at Nisqually Red Wind Casino Include:
FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
FREE Short-Term Disability, Life and Accident Insurance
FREE Meal during shift
FREE gaming license renewals
FREE uniform dry cleaning services
$1 per hour shift differential
Paid Time Off & Paid Holidays
Floating holidays
401(K) Retirement Program (match up to 4%)
Aflac
Tuition Reimbursement
Health & Wellbeing Reimbursements
Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
Flex spending and Dependent care spending
Career advancement opportunities
Periodic Team Member contests and giveaways
Team Member dining and gift shop discounts
POSITION OBJECTIVE: Assist Shift Supervisor and Floor Supervisor with the operation of the day- to-day security tasks, conducts training for all newly hired Security Department Team Members. Provides ongoing training and skills development as directed.
Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities
Our Vision: Creating incredible experiences.
Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork
JOB SUMMARY: Responsible for assisting with the overall supervision of the Security Department on designated shift. Assist the Security Department leadership team with compliance with Tribal, State Compact and departmental procedures. Work with other management in handling alleged criminal activities, protecting company assets, and handling Team Member/guest incidents. Assist in training of Security Officers & Security Dispatchers, and in promoting the safety of guests and Team Members.
Requirements
QUALIFICATIONS
Required skills and knowledge:
High school diploma or GED certificate.
1 year of guest or public service experience.
1 year in first responder, law enforcement, or security roles. Examples may include casinos or gaming security, large entertainment venues, resort or hotel security, corporate security, transit or airport security, hospital or campus security, or similar work.
1 year of experience working in a highly regulated environment. Examples may include casino or gaming, healthcare, aviation, financial services or banking, higher education, public safety agencies, utilities, military, or government or tribal government operations with formal compliance requirements.
Ability to obtain First Aid/CPR/AED student and instructor certifications
Ability to obtain conflict resolution, defensive tactics, and handcuffing student and instructor certifications.
Must have a valid driver's license and provide a driver's abstract that must not contain any disqualifying events per the NRWC Safe Driver Policy.
Basic math skills.
Intermediate report writing skills with the ability to document complex incidents, organize information clearly, and apply proper grammar, spelling, and formatting.
Intermediate computer skills, including daily use of Microsoft Outlook, Word, and Excel for communication, reports, and data entry
Pass NRWC pre-employment testing, including a typing test at 30 WPM with minimal errors and a basic math assessment
Ability to work all shifts including weekends and holidays.
Ability to obtain a Class III Gaming License.
Preferred skills and knowledge:
Certification in Red Wind's “Service First” Program.
1 year of supervisory experience.
Knowledge of the Tribal-State Gaming Compacts, Tribal Internal Control Standards, and National Indian Gaming Commission - Minimum Internal Control Standards for Class II gaming, and casino internal controls
Bi-lingual.
PHYSICAL REQUIREMENTS:
Ability to bend, reach, push, pull, squat and lift up to 75 pounds.
Ability to sit, stand or continuously move for assigned shift.
Manual and finger dexterity for operation of personal computer and routine paperwork.
Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely.
Ability to tolerate a noisy, smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather.
ESSENTIAL FUNCTIONS OF THE JOB:
Account for lost and found property in accordance with established department procedures.
Assists with maintaining security reports, documents, and equipment.
Assume primary security responsibility for designated shift in absence of Security Management/ Shift Manager/Supervisor.
Communicate essential information to Dispatchers and Emergency Personnel while maintaining professional composure and using proper terminology and etiquette.
Conducts investigations related to lost or missing keys or prox cards.
Conducts Security Officer/Dispatcher needs analysis to determine training needs; designs and revises training curriculum and methods to improve effectiveness.
Continuous observation for safety hazards and immediate reporting for correction.
Cooperates with the regulatory agency in the investigation of criminal and civil violations and incidents.
Coordinates or conducts various trainings, such as defensive tactics, handcuffing, CPR/AED & First Aid, legal, report writing, role orientation, drop team, and dispatch.
Creates and maintains training documentation for Security Officer and Security Dispatcher programs.
Demonstrate proficiency in the use of all emergency equipment.
Follow established key control procedures without compromising the security of the casino.
Greet and monitor the activity of all guests, both internal and external while providing superior guest service.
Identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication and/or drug related activity.
Identify, assess, and assist sick or injured guests and Team Members prioritizing per triage guidelines, and provide basic first aid care.
Knowledge of departmental Guest Service Standards.
Knowledge of the location, operation, and maintenance of emergency equipment that including first aid kits, AED's fire extinguishers, wheelchairs, etc. Observe and report security incidents, then complete detailed incident and procedural violation reports.
Oversee shift compliance with procedures for protecting company assets.
Participate and qualify in various instructor-level training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, defensive tactics, handcuffing, etc.
Participate and qualify in various training programs such as First Aid/CPR/AED, training on how to resolve and handle conflict, handcuffing tactics, etc.
Participate in the Slot Machine, Table Games drop and Keno-Sportsbook drop.
Patrol casino, safeguard property assets, and identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication, and/or drug-related activity.
Prepares periodic reports for Shift Manager/Supervisor and management updates on Security Officer/Dispatcher training compliance with training requirements.
Promote a safe, friendly environment for guests and Team Members.
Provide escorts for all departments, Team Members and guests as indicated by internal controls and departmental procedures.
Responsible for planning, coordinating, and monitoring training for newly hired Security Officers and Security Dispatchers, and ongoing training for existing team members in the Security Department.
Verify identification of anyone less than 21 years of age and have the ability to recognize fraudulent documents.
Working knowledge of casino rules, policies, activities and/or promotions in order to assist with guest inquiries.
Working knowledge of the Casino Emergency Preparedness Action Plan and Incident Command Protocol.
Perform any other duties as assigned.
NATIVE AMERICAN HIRING PREFERENCE
11/26/2025
Salary Description $28.20
$44k-55k yearly est. 15d ago
Valet Attendant
Nisqually Red Wind Casino 4.3
Olympia, WA job
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Benefits of Working at Nisqually Red Wind Casino Include:
FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
FREE Short-Term Disability, Life and Accident Insurance
FREE Meal during shift
FREE gaming license renewals
FREE uniform dry-cleaning services
$1 per hour shift differential
Paid Time Off & Paid Holidays
Floating holidays
401(K) Retirement Program (match up to 4%)
Tuition Reimbursement
Health & Wellbeing Reimbursement
Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
Flex spending and Dependent care spending
Career advancement opportunities
Periodic Team Member contests and giveaways
Team Member dining and gift shop discounts
POSITION OBJECTIVE: Consistently provide fast, friendly service in parking and retrieving guest vehicles, while ensuring safest vehicle handling operations possible.
Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities
Our Vision: Creating incredible experiences.
Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork
JOB SUMMARY: Park and retrieve guest vehicles in a fast and friendly manner while consistently exercising the department's vehicle handling safety standards.
ESSENTIAL FUNCTIONS OF THE JOB:
Maintain efficiency in parking guest vehicles in the designated valet lots, keeping valet lanes free of vehicles at all times.
Ability to smoothly keep up with the flow of valet traffic, even during high volume times.
Provide the highest level of front-door guest service upon guest arrival (smile, open vehicle doors, introduction greetings).
Fully inspect vehicles upon arrival, notating the claim ticket with any present damage.
Ensure safe vehicle handling operations in parking and retrieving guest vehicles.
Educate arriving guests of daily promotions and other casino happenings.
Immediately report any vehicle damage to the Lead on duty.
Ensure safe and proper handling of guest keys.
Full adherence to the department's Tip/Toke handling and reporting policy.
Maintain neat and orderly fashion of managing keys, vehicles, and all end of shift documentation (vehicle claim tickets, etc.).
Immediately report any and all guest service-related issues to the lead on duty.
Perform other duties as assigned.
Requirements
QUALIFICATIONS:
Required skills and knowledge:
Excellent guest service.
Clear understanding of basic traffic and driver safety.
Ability to adhere to the departments requirements pertaining to safe vehicle handling operations to avoid collision and guest vehicle damage.
Ability to drive standard and automatic vehicles.
Provide a Driving Abstract.
Must have a valid Driver License and Driver's abstract must not contain any disqualifying events per the NRWC Safe Driver Policy.
Pass NRWC pre-employment testing.
Ability to work all shifts including weekends and holidays.
Ability to obtain a Class II Gaming License.
Preferred skills and knowledge:
Previous Valet Attendant experience.
PHYSICAL REQUIREMENTS:
Ability to continuously stand and/or run for an 8-10 hour shift.
Ability to work outside, exposed to the elements in a hot or cold environment, in temperatures in excess of 100 degrees or below 32 degrees.
Ability to tolerate a noisy, smoke-filled environment.
NATIVE AMERICAN HIRING PREFERENCE
Salary Description $16.67 +High Tips
$26k-40k yearly est. 22d ago
Security Systems Administrator
Nisqually Red Wind Casino 4.3
Olympia, WA job
Requirements
QUALIFICATIONS
Required skills and knowledge:
High School diploma or GED certificate.
Three years of experience as a locksmith, or equivalent combination of education, training, and experience.
One year of experience in working with various electronic access control systems and key management systems.
Knowledge of the principles and practices of various types of physical security to include user identity and access accounts and controls, automated identity access management systems, and their functional requirements.
Must have a valid driver's license and provide a driver's abstract that must not contain any disqualifying events per the NRWC Safe Driver Policy.
Intermediate computer skills including Microsoft Office Suite.
Attention to detail and problem-solving skills, including knowledge of basic math skills.
Excellent written and verbal communication skills.
Excellent time management skills and the ability to prioritize work.
Strong organizational skills with the ability to multi-task.
Pass NRWC pre-employment testing.
Maintain confidentiality.
Ability to work any shift including weekends and holidays.
Ability to obtain a Class III Gaming License.
Preferred skills and knowledge:
Certified Registered Locksmith (CRL) by Associated Locksmiths of America.
Physical Security Professional (PSP) or Certified Security Professional (CPP) certificate.
Bi-lingual.
Knowledge of Tribal-State compact for Class III Gaming and Appendixes.
PHYSICAL REQUIREMENTS:
Ability to bend, reach, push, pull, squat and lift up to 75 pounds.
Ability to sit, stand or move continually for assigned shift.
Manual and finger dexterity for routine paperwork.
Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely.
Ability to tolerate a smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather.
ESSENTIAL FUNCTIONS OF THE JOB:
Install, troubleshoot, repair, and maintain low voltage locking devices including electric strikes, magnetic locks, standalone electronic locking devices, programming of devices, and exit hardware.
Responsible for coordinating vendor work as it relates to lock hardware/access control of pulling cables, terminating cables, connecting cables, mounting sensors, door control hardware, and dressing cables in a cabinet, sensors, card reading, power supplies.
Design, implement and maintain preventative maintenance program for all keys, locks, secured doors, safes, and electronic access control equipment.
Clean, maintain, adjust, calibrate, and service equipment used in the performance of duties.
Assists the department with the issuance and documentation of prox cards, take-home keys, keys within the electronic key control system, and locks.
Create and update equipment maintenance history reports. Maintain appropriate service and repair records.
Monitor work done by contractors and vendors performing work on physical security technology and equipment, after hours system failure, troubleshooting hardware and equipment issues, returning access control/alarm system to proper operating condition.
Estimate cost of proposed locking device installation or revisions and make recommendations for hardware types.
Reads plans and blueprints, inspects projects to ensure compliance with applicable rules or regulations, determines the scope of work, materials needed, and their cost and availability.
Develop and maintain casino key inventories and other related equipment, and process purchase requisitions as required.
Record purchases, maintain database inventories, and perform a physical count of inventory.
Implement, troubleshoot, repair, and program computerized access control systems.
Work with the Security Administrative Assistant to reconcile actual stock count to computer-generated reports, investigate any irregularities.
Responsible for the creation and maintenance of troubleshooting and operational documentation for all systems under management at a technical level. Authors knowledgebase articles documenting fault root causes and their respective resolutions.
Provide and receive cross-discipline training in order to ensure maximum availability of all systems under management.
Coordinate with Engineering, Shipping and Receiving, and the Finance Department to document the accountability of all keys/locks from initial receipt to destruction.
Collaborate with Information Technology Team Members to conduct operational testing and ensuring system maintenance is conducted for reliability of systems.
Liaise with the Compliance/Risk Department, Nisqually Tribal Gaming Agency, and Washington State Gambling Commission to manage and maintain all access control measures in accordance with established policies/procedures, internal controls, tribal gaming regulations, state compact, and federal code requirements.
Provide technical and programming support to security department leadership.
Respond to routine and emergency calls for repairs.
Setup and maintain an accurate database for electronic access control system and ensure sufficient audit trails and documentation.
Work with Team Members and vendors to identify and resolve system problems or issues.
Perform routine clerical duties, including data entry, answering telephones, and assisting internal/external guests.
Perform other duties as assigned.
________________________________________
NATIVE AMERICAN HIRING PREFERENCE
7.11.2024
Salary Description $78,575.26
$78.6k yearly 22d ago
Casino Host
Nisqually Red Wind Casino 4.3
Olympia, WA job
Benefits of Working at Nisqually Red Wind Casino Include:
FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
FREE Short-Term Disability, Life and Accident Insurance
FREE Meal during shift
FREE gaming license renewals
Paid Time Off & Floating holidays
401(K) Retirement Program (match up to 4%)
Tuition Reimbursement
Health & Wellbeing Reimbursements
Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
Flex spending and Dependent care spending
Career advancement opportunities
Periodic Team Member contests and giveaways
Team Member dining and gift shop discounts
POSITION OBJECTIVE: This position is responsible for developing and maintaining strong relationships with valued players, identifying and attracting new clientele, and promoting loyalty through exceptional guest service and tailored incentives. The Casino Host supports the overall success of the property by maximizing player satisfaction, driving repeat business, and contributing to revenue growth through proactive engagement, hospitality, and professionalism.
Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities
Our Vision: Creating incredible experiences.
Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork
JOB SUMMARY:
The Casino Host is responsible for providing outstanding guest service and fostering strong relationships with both new and established players to enhance their overall gaming experience. This role involves identifying high-value guests, extending personalized offers and amenities to increase the frequency of visitation. The Casino Host works closely with marketing, player development, and operations teams to promote loyalty programs, coordinate special events, and achieve guest experience, retention and revenue goals.
Requirements
QUALIFICATIONS
Required skills and knowledge:
High school diploma or GED.
Minimum of two (2) years of relevant casino experience, within a strong sales-oriented position, or two (3) years of outside sales experience with a demonstrated history of managing and growing a personal client portfolio.
Excellent interpersonal and sales skills with the ability to engage a diverse portfolio of guests.
Proficiency in computer systems and software.
Customer Relationship Management (CRM) database experience required.
Experience planning, organizing, and managing special events.
Ability to communicate clearly and effectively to groups, or over a public address system, in a manner that adds to an exciting entertainment atmosphere.
Must have a valid Driver's License and Driver's abstract and must not contain any disqualifying events per the NRWC Safe Driver Policy.
Must be able to drive guests to offsite events in the NRWC company vehicle.
Excellent communication and organizational skills.
Strong guest service and problem-solving skills.
Self-motivated and sales-oriented mindset with a focus on guest loyalty and retention.
Possess excellent decision-making skills and the ability to make sound judgements.
Preferred skills and knowledge:
3+ years of related Casino Host experience.
1+ year experience utilizing Casino Player Tracking System.
Certification in Red Wind's “Service First” Program.
PHYSICAL REQUIREMENTS:
Ability to stand or walk for the duration of your shift.
Manual and finger dexterity for operation of personal computer and routine paperwork.
Ability to tolerate a smoke-filled, noisy environment for extended periods of time
ESSENTIAL FUNCTIONS OF THE JOB:
Consistent delivery of exceptional guest service in alignment with Red Wind's “Service First” philosophy for both internal and external guests.
Interact on a frequent basis with the Casino's most valuable guests to build and maintain VIP Loyalty.
Leverage property amenities, programs and all available tools to targeted players as a to increasing loyalty and visitation.
Develop and maintain strong relationships and regular communication with targeted guests via telephone, email, and direct mail.
Consistently maintain a visible and attentive presence to your portfolio of assigned guests on the Casino floor.
Provides full cycle event planning for all levels of guest, including coordinating, inviting, hosting, costing, and follow-up reporting.
Promote Casino offerings and Loyalty Program benefits.
Possesses a general knowledge of all games throughout the Casino.
Completes all paperwork requirements and departmental logs in an accurate and timely manner.
Meets the attendance guidelines of the position.
Adherence to regulatory, departmental and company policies and procedures.
Attends all required meetings and training.
Represent Casino at both on-site and off-site events.
Understand and educate guests on current and future promotions as a tool for driving engagement and visitation.
Maintain strict confidentiality of all guest and Casino information.
Perform other duties as assigned.
NATIVE AMERICAN HIRING PREFERENCE
Rev 11.14.2025
Salary Description $71,270.07
$71.3k yearly 43d ago
Security Assistant Manager
Nisqually Red Wind Casino 4.3
Olympia, WA job
Benefits of Working at Nisqually Red Wind Casino Include:
FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
FREE Short-Term Disability, Life and Accident Insurance
FREE Meal during shift
FREE gaming license renewals
Paid Time Off
Floating holidays
401(K) Retirement Program (match up to 4%)
Tuition Reimbursement
Health & Wellbeing Reimbursements
Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
Flex spending and Dependent care spending
Career advancement opportunities
Periodic Team Member contests and giveaways
Team Member dining and gift shop discounts
POSITION OBJECTIVE: Assist the Security Manager in operation of the day-to-day Security and department functions.
Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities
Our Vision: Creating incredible experiences.
Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork
JOB SUMMARY: Responsible for the overall supervision of the Security Department in the absence of the Security Manager. Assist in the direct supervision and training of Security Shift Supervisors, and indirectly for all Security Officers, Security Dispatchers, Lead Security Officers, and Security Floor Supervisors. Assist with the department's goal to consistently provide incredible security services to our guests and Team Members, while also promoting their safety.
Requirements
QUALIFICATIONS
Required skills and knowledge:
High school diploma or GED certificate.
3 years of guest or public service experience, including a demonstrated ability to oversee guest service operations at a supervisory level, including de-escalating disputes, coordinating with other departments, and ensuring service quality under pressure with professionalism and sound judgment.
4 years in first responder, law enforcement, or security roles. Examples may include casinos or gaming security, large entertainment venues, resort or hotel security, corporate security, transit or airport security, hospital or campus security, or similar work.
3 years of casino security experience at a similarly sized property.
3 years of security supervisory experience managing teams of 20 or more employees, including a demonstrated ability to manage and support supervisory-level staff, including team development, operational planning, cross-shift coordination, and oversight of scheduling, payroll, performance management, and disciplinary processes.
Knowledge in all aspects of security, surveillance systems, safety procedures, emergency response procedures, and training curriculum design and development programs.
Ability to collaborate with senior leadership to align security practices with organizational goals and compliance standards
Demonstrated decision making, organizational, and critical thinking skills.
Ability to safeguard confidential information.
Ability to obtain First Aid/CPR/AED student and instructor certifications.
Ability to obtain conflict resolution, defensive tactics, and handcuffing student and instructor certifications.
Must have a valid driver's license and provide a driver's abstract must not contain any disqualifying events per the NRWC Safe Driver Policy.
Basic math skills.
Advanced report writing skills with strong attention to detail, clear organization of multi-part incidents, and the ability to produce accurate, complete, and professional reports for internal and regulatory use.
Advanced computer skills, including strong skills with Microsoft Outlook, Word, and Excel for data analysis, complex documents, and report creation
Excellent interpersonal skills.
Pass NRWC pre-employment testing, including a typing test at 30 WPM with minimal errors and a basic math assessment
Ability to work any shift including holidays and weekends.
Ability to obtain a Class III Gaming License.
Preferred skills and knowledge:
Certification in Red Wind's “Service First” Program.
Knowledge of the Tribal-State Gaming Compacts, Tribal Internal Control Standards, and National Indian Gaming Commission - Minimum Internal Control Standards for Class II gaming, and casino internal controls.
Security supervisory experience in the gaming industry.
College courses in law enforcement or related field.
Knowledge in the fundamentals of physical and networked access control systems
Experience with medium to high security locks and keys, such as Medeco, ASSA, Abloy, Corbin, Etc.
Bi-lingual.
PHYSICAL REQUIREMENTS:
Ability to lift 75 lbs.
Ability to stand for longer than eight hours.
Manual and finger dexterity for routine paperwork.
Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely.
Ability to tolerate a smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather.
ESSENTIAL FUNCTIONS OF THE JOB:
Assumes overall managerial responsibility for the department in the absence of the Security Manager.
Maintains Security department policies and procedures.
Oversees the handling, storing, and safekeeping of records, documents, logbooks and Casino assets.
Completes detailed audits and reports as needed to ensure compliance.
Cooperates with the regulatory agency in the investigation of criminal and civil violations and incidents.
Responsible for multiple projects and tasks assigned by the Security Manager to support the overall operations of the Security department.
Acts as the program manager for the Security Department Training Program.
Conducts Security Team Member needs analysis to determine training needs; designs and revises training curriculum and methods to improve effectiveness.
Provides continuing training of security team and other Team Members as needed to ensure the latest techniques for security and emergency and emergency response are integrated into the daily operations, providing the utmost protection of Casino's assets, including Team Member and guest safety.
Maintains all files related to training and notified Team Members in a timely manner to ensure that they attend required annual trainings.
Assists with installation, troubleshooting, repairing and maintaining access control systems, electronic key systems, locking devices, and related hardware.
Conducts investigations related to lost or missing keys or prox cards.
Oversees staffing and scheduling needs along with the timely completion of department evaluations.
Recommends hiring and discipline within the department to the Security Manager.
Knowledge of the location, operation, and maintenance of emergency equipment that including first aid kits, AED's fire extinguishers, wheelchairs, etc. Demonstrate proficiency in the use of all emergency equipment.
Participate and qualify in various instructor level training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, defensive tactics, handcuffing, etc.
Participate and qualify in various training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, handcuffing tactics, etc.
Participate in the Slot Machine, Table Games drop and Keno-Sportsbooks drop.
Patrol casino, safeguard property assets, and identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication, and/or drug-related activity.
Responsible for adherence to safety requirements and OSHA regulations.
Communicate essential information to Dispatchers and Emergency Personnel while maintaining professional composure and using proper terminology and etiquette.
Perform other duties as assigned.
NATIVE AMERICAN HIRING PREFERENCE
11/26/2025
$73k-102k yearly est. 15d ago
Bus Person
Nisqually Red Wind Casino 4.3
Olympia, WA job
$18.18+Tips
Benefits of Working at Nisqually Red Wind Casino Include:
FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
FREE Short-Term Disability, Life and Accident Insurance
FREE Meal during shift
FREE gaming license renewals
FREE uniform dry cleaning services
$1 per hour shift differential
Paid Time Off & Paid Holidays
Floating holidays
401(K) Retirement Program (match up to 4%)
Tuition Reimbursement
Health & Wellbeing Reimbursements
Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
Flex spending and Dependent care spending
Career advancement opportunities
Periodic Team Member contests and giveaways
Team Member dining and gift shop discounts
POSITION OBJECTIVE: As a Busser in the Grille and you are to provide our guests with an atmosphere of exceptional service and professionalism at all times, in return this will enhance their dining experience.
Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities
Our Vision: Creating incredible experiences.
Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork
JOB SUMMARY: To assist in the setup, operation, and cleanup of the restaurant.
ESSENTIAL FUNCTIONS OF THE JOB:
Assists wait staff when needed.
Pre bus, clear and resets tables during and at the conclusion of each course according to established standards.
Sets up bus station.
Makes sure all flatware and glassware are polished.
Cooks off bread at the start and during shift.
Perform other duties as asked.
Requirements
Required skills and knowledge:
Food Handlers Permit
Excellent guest service skills.
Ability to multi-task.
Ability to meet deadlines.
Possess a positive attitude.
Pass NRWC pre-employment testing.
Ability to work all shifts including weekends and holidays.
Ability to obtain a Class II gaming license.
Preferred skills and knowledge:
Six months' restaurant experience.
Willingness to perform a variety of tasks.
Ability to take initiative.
Possess active listening skills.
PHYSICAL REQUIREMENTS:
Must be able to bend, stoop, lift, and carry items weighing up to 50 pounds on a regular and continuing basis.
Must be able to stand and/or walk for long periods of time and move from area to area in the kitchen.
Ability to tolerate a smoke-filled environment.
Required to be able to reach with hands and arms.
NATIVE AMERICAN HIRING PREFERENCE
$25k-36k yearly est. 15d ago
Baker
Nisqually Red Wind Casino 4.3
Olympia, WA job
Benefits of Working at Nisqually Red Wind Casino Include:
FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
FREE Short-Term Disability, Life and Accident Insurance
FREE Meal during shift
FREE gaming license renewals
FREE uniform dry cleaning services
$1 per hour shift differential
Paid Time Off & Paid Holidays
Floating holidays
401(K) Retirement Program (match up to 4%)
Tuition Reimbursement
Health & Wellbeing Reimbursements
Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
Flex spending and Dependent care spending
Career advancement opportunities
Periodic Team Member contests and giveaways
Team Member dining and gift shop discounts
POSITION OBJECTIVE: Prepare the finest quality baked goods so that guests can have an exception dining experience.
Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities.
Our Vision: Creating incredible experiences.
Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork
JOB SUMMARY: Bake products such as breads, pastries, cakes, cookies, and any other specialty items.
Requirements
QUALIFICATIONS
Required skills and knowledge:
One year of experience in a bake shop or a baking setting.
Food handler's permit.
Must be able to follow instructions and follow food preparation sheets.
Strong baking, pastry, and decorating skills.
Training in sanitation laws and procedures.
Two years of experience in a high-volume setting, or specialty kitchen experience.
Ability to take initiative and problem solving.
Excellent interpersonal skills.
Ability to work productively.
Ability to work without direct supervision.
Pass NRWC pre-employment testing.
Ability to work all shifts including weekends and holidays.
Ability to obtain a Class II gaming license.
Preferred skills and knowledge:
Excellent guest service skills.
Current knowledge of occupational safety issues.
Ability to learn new concepts quickly.
Ability to multi-task.
Ability to manage time effectively.
Ability to perform all job duties accurately.
Willingness to perform a variety of tasks.
Ability to work within time constraints, stay on task and follow directions.
PHYSICAL REQUIREMENTS:
Must be able to bend, stoop, lift, and carry items weighing up to 50 pounds on a regular and continuing basis.
Must be able to stand and/or walk for long periods of time.
Ability to tolerate a smoke-filled environment.
Required to be able to reach with hands and arms.
ESSENTIAL FUNCTIONS OF THE JOB:
Prepare and cook items for baking.
Maintain a sanitary workstation.
Bake food in quantities according to persons to be served, and according to established recipes.
Inspect and taste prepared foods to maintain HACCP standards and sanitation.
Assist the Sous Chef in developing food lists and ensure that sufficient items are ordered weekly; eliminate or add items to list at direction of the Sous Chef.
Perform other duties as assigned.
NATIVE AMERICAN HIRING PREFERENCE
Rev: 6/20/24
Salary Description 21.04
$36k-47k yearly est. 15d ago
STEP-Slot Technician Apprentice (Must be a Nisqually Tribal Member)
Nisqually Red Wind Casino 4.3
Olympia, WA job
Requirements
Required Skills and Knowledge:
Nisqually Tribal Member.
Willingness to study toward and earn a GED or high school diploma.
Ability to learn all aspects of the Slot Technician Department.
Ability to follow detailed procedures, accept guidance, and correct actions.
Ability to learn and use basic computer skills.
Ability to work within time constraints and stay on task.
Ability to learn communication skills, both verbal and written.
Ability to work independently and use sound judgment.
Positive guest service and teamwork skills.
Ability to work all shifts, including weekends and holidays.
Ability to obtain a Class III Gaming License.
PHYSICAL REQUIREMENTS:
Ability to bend, reach, push, pull, squat, and lift to 75 pounds.
Ability to stand and/or move continuously during the assigned shift.
Ability to reach with hands and arms.
Manual and finger dexterity for operating a personal computer and routine paperwork.
Ability to tolerate a noisy, smoke-filled environment.
ESSENTIAL FUNCTIONS OF THE JOB:
Knowledge of departmental Guest Service Standards.
Knowledge of casino promotions.
Assist the Slots Department Team Members by performing the essential functions of the Slot Technician, Bench Tech, and Lead Technician positions.
Assist guests and Slot Team Members.
Ability to explain how to play the machines offered in the casino.
Awareness of the gaming lights on the gaming machine(s).
Proper radio etiquette.
Displays a high level of guest service skills.
Repairs, modifies and maintains Slot machines and Ticket Redemption Kiosks.
Gain experience in the repair and maintenance of electrical equipment.
Learn to maintain proper documentation and parts inventory required for the position.
Always gives superior guest service.
Coordinates Slot tech operations to obtain maximum efficiency and economy.
Assigned to attend floor section, bench tech area, or slot admin area.
Supplement learning with department and company training, online, and/or off-site classes.
Performs other duties as assigned.
Rev 6.27.2023
Salary Description $21.04 +Tokes
$33k-41k yearly est. 60d+ ago
Steward
Emerald Queen Hotel & Casinos 3.8
Emerald Queen Hotel & Casinos job in Fife, WA
The Steward is responsible for performing F&B inventory duties by receiving and storing of all food, supplies, and necessary materials for the kitchen department. Provides internal guest service by effectively communicating with kitchen staff to ensure daily orders are fulfilled for various department, assists with daily inventory and maintains an organized and sanitary storage area. Performs additional job duties as assigned by the department manager.
Starting wage is $18.80/hr and increases to $19.70/hr at successful completion of 90-day orientation period.
This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.
Education:
High School Diploma or GED equivalent required
Experience & Requirements:
One year experience in a high volume full service restaurant
Must be able to handle receiving food, supplies and materials for the kitchen and take daily inventory
Knowledge of proper food storage procedures required
Must have valid Washington State food handler's card
Physical Requirements:
Must be able to stand for longer than 8 hours
The ability to lift up to 40 pounds
Mobility to climb stairs on a routine basis
Must be able to tolerate a smoke filled environment
Additional Requirements:
Must be able to work all scheduled shifts to include day, swing, graveyard and holidays
All applicants must obtain a Class III B license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.
$18.8-19.7 hourly 60d+ ago
Facilities Worker
Emerald Queen Hotel & Casinos 3.8
Emerald Queen Hotel & Casinos job in Fife, WA
The Facilities Worker is responsible for providing superior guest service to patrons of the casino by keeping the interior and exterior of the casino clean and presentable during business hours. Duties include emptying trash cans, cleaning and maintaining the restroom facilities, replenishing items such as tissue and hand soap, sweeping and mopping and wiping down casino gaming machines. Performs other job-related duties as assigned by department manager.
Starting wage is $17.31/hr, increasing to $17.91/hr at successful completion of 90 days. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.
Education:
High School Diploma or GED equivalent required
Experience & Requirements:
Must have experience in general housekeeping
Must have knowledge of using cleaning solutions and repairing cleaning equipment
Physical Requirements:
Must be able to stand for longer than 8 hours
The ability to lift up to 75 pounds
Mobility to climb stairs on a routine basis
Must be able to tolerate a smoke filled environment
Additional Requirements:
Must be able to work all scheduled shifts to include day, swing, graveyard and holidays
All applicants must obtain a Class III B license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.
$17.3-17.9 hourly 60d+ ago
Extra Board Barback
Emerald Queen Hotel & Casinos 3.8
Emerald Queen Hotel & Casinos job in Fife, WA
The Extra Board Barback assists bartending staff while performing barback duties. Duties include providing superior guest service while interacting with guests on the casino floor, provideing relief assistance to bar staff when needed, stocking beer, wine, liquor, mixers, ice and dry goods and assisting with keeping the bar area clean and presentable at all times. Performs additional job duties as assigned by the department manager.
Starting wage is $16.76/hr increasing to $17.31/hr at successful completion of 90-day orientation period.
Education:
High School Diploma or GED equivalent is required
Bartending School (preferred)
Experience & Requirements:
Must have one year of food and beverage experience
Must have the ability to work well with guests and co-workers
Must have good communication skills
Additional education or related experience may substitute for the minimum requirements of this position
Physical Requirements:
Must be able to stand for longer than 8 hours
Must have the ability to lift up to 40 pounds
Must have the mobility to climb stairs on a routine basis
Must be able to tolerate a smoke filled environment
Additional Requirements:
Must be able to work all scheduled shifts to include day, swing, graveyard and holidays.
Must be able to pass a pre-employment illegal drug screen and obtain a Class IIIB license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino.
$16.8-17.3 hourly 60d+ ago
Table Games Dealer
Emerald Queen Casino & Hotel 3.8
Emerald Queen Casino & Hotel job in Fife, WA
The Table Games Dealer is responsible for providing superior guest service to patrons of our casino while dealing various table games. Duties include welcoming guests to the table, handling buy-ins and payoff transactions and dealing assigned table games while adhering to the established department policies and procedures. Effectively communicates with managers and staff, verifies fills, credits and chip amounts issued and notifies floor supervisors of any game irregularities with regards to transactions or customer play. Performs additional job duties as assigned by the department manager.
Starting wage is $16.76/hr + tokes. Hourly wage increases based on games you can deal. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.
Education:
* High School Diploma or GED equivalent is required
* Satisfactory completion of dealer's training school or Casino approved equivalent
Experience & Requirements:
* Prior casino dealing experience is required
* Experience dealing at least two of the three major table games (Blackjack, Roulette, and Craps)
* Must have good math skills
* Must have the ability to follow instructions and implement tasks given
Physical Requirements:
* Ability to stand for longer than 8 hours
* Must be able to tolerate a smoke filled environment
Additional Requirements:
* Must be able to work all scheduled shifts to include day, swing, graveyard and holidays
All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.
Uses convection and holding ovens while maintaining high standards of quality and appearance of all food prepared and served. Prepares stocks, sauces, and soups. Sautés, pan-frying, poaching, steaming, roasting, grilling, simmering, wood char broiler, wok cooking and braising. Properly perps and cooks various meats, poultry, fish, and other seafood.
Job Requirements
EDUCATION:
* High School Diploma or GED equivalent preferred.
EXPERIENCE:
* Minimum of two (2) years experience cooking in a high volume, batch cooking kitchen.
* Minimum of one (1) year experience cooking seafood, breakfast, and fry cook menu items.
* Minimum of one (1) year experience grilling, broiling, sautéing, roasting, braising, and steaming foods.
* Prior experience with re-thermal procedures preferred.
OTHER REQUIREMENTS:
* Must be 18 years of age or older.
* Must obtain and hold a Food Handler's card within 60 days from date of hire.
* Must have knowledge of HACCP.
* Must have knowledge of Health Codes and Liquor Laws.
* Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
* Must be able to work any shift assigned to include days, swing, grave, weekends, and/or holidays.
* Must have a successful employment history with the Tulalip Tribes and/or other employers.
The rewards don't stop at Tulalip making it easier for you to say yes to finding a home here with us.
Choose us and get paid faster! All "Hot Job" bonuses are paid out in two installments:
* 1st installment of the bonus is paid on your FIRST paycheck. (Must be a minimum of 60 hours worked).
* 2nd installment of the bonus is paid after successful completion of your 90-day probationary period. (Must be a minimum of 420 hours worked).
Hot Job Eligibility:
* Hot Jobs bonuses are for select positions only and will be indicated on the job posting.
* Current Team Member department transfers are not eligible for a Hot Job signing bonus.
* Any former Team Member who has resigned, been dismissed, or requires a conditional work agreement within the past 12 months is not eligible for a Hot Job signing bonus.
* Any former Team Member who requires a conditional work agreement is not eligible for a Hot Job signing bonus.
Exemption Type
Non-Exempt
Closing Date
1/1/2026
$38k-49k yearly est. 12d ago
Slahal General Manager
Emerald Queen Hotel & Casinos 3.8
Emerald Queen Hotel & Casinos job in Fife, WA
The Slahal General Manager is an experienced hospitality and operations leader dedicated to creating unforgettable dining experiences in a high-volume, fine dining, and gaming environment. This role oversees all front- and back-of-house operations, ensuring seamless service, operational excellence, and guest satisfaction that reflect the Emerald Queen Casino standard of hospitality. The ideal candidate thrives in a fast-paced, dynamic environment, leading with a balance of strategic vision, hands-on leadership, and deep commitment to community and culture.
Salary range is based on skills and experience. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.
Key Responsibilities:
Provide profit-driven, hospitality-focused leadership that motivates teams and delights guests.
Oversee daily front-of-house, back-of-house, and bar operations to ensure consistent, high-quality service delivery.
Foster a culture of excellence and respect, promoting teamwork, professional growth, and accountability.
Manage budgets, cost controls, inventory, and payroll to meet financial performance goals.
Maintain compliance with gaming, alcohol, and food safety regulations, as well as departmental standards.
Develop and manage staffing schedules, optimizing staff efficiency while maintaining superior guest experiences.
Lead team training and performance development programs to enhance service standards and retention.
Partner with executive leadership to implement strategic initiatives and operational improvements.
Monitor guest satisfaction metrics and resolve issues promptly with professionalism and care.
Contribute to special projects and support casino-wide hospitality initiatives as assigned.
Minimum Qualifications:
REQUIRED:
• High School Diploma or GED equivalent
• Five years of experience in hospitality management
• Three years of experience in a high-volume, fine dining restaurant environment
• Certified Food Protection Manager certification
PREFERRED
• Bachelor's degree in Hospitality management or related field
• Gaming experience
• Experience working with tribal entities
Additional education/experience may substitute for the minimum requirements of the position.
Competencies:
The ideal candidate is a proven hospitality professional and hands-on operations leader with exceptional communication, customer service, and team development skills. They bring a comprehensive understanding of restaurant, bar, and culinary operations, supported by strong proficiency in POS systems (such as InfoGenesis), Microsoft Office applications, and inventory management tools. With expertise in P&L management, budgeting, and operational efficiency, this individual demonstrates advanced analytical thinking, time management, and organizational abilities, ensuring the seamless coordination of all front- and back-of-house functions.
A deep knowledge of casino operations, gaming and alcohol compliance, and hospitality regulations is essential, as is the ability to maintain meticulous records and uphold the highest service standards. The successful candidate is adaptable, proactive, and results-oriented, thriving in fast-paced, high-volume environments while motivating teams to deliver superior guest experiences. They exhibit a steadfast commitment to guest service excellence, cultural respect, community values, and continuous improvement, reflecting the spirit of hospitality that defines Emerald Queen Casino.
Physical Requirements:
This role requires the physical ability to sit or stand for up to 10 hours a day in an office or gaming floor environment, with frequent walking, climbing, reaching, bending, crouching, pushing, and pulling. Candidates should possess strong hand-eye coordination, finger dexterity, and the ability to concentrate in loud or busy settings. The position involves occasional lifting of items up to 40 lbs. and working in a smoke-filled environment.
Additional Requirements:
Our facilities operate 24 hours a day, 365 days a year which may require this position to work evening, weekend, and holiday shifts.
All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.
$62k-98k yearly est. 55d ago
IT Cybersecurity Network Engineer - On-Site
Lucky Eagle Casino 4.1
Rochester, WA job
Management reserves the right to change the essential duties of this position description from time to time as necessary.
can be considered for an alternate work location for no more than two days per week.
The IT Cybersecurity Network Engineer on-site plays a mission-critical role in protecting the casino's gaming operations, financial transactions, player data, and enterprise network infrastructure. This role is responsible for architecting, engineering, and securing next-generation network and cybersecurity solutions that support 24/7 casino operations. The Cybersecurity Network Engineer ensures compliance with gaming commission regulations, NIGC requirements (for tribal properties), PCI DSS, and all internal security standards.
The IT Cybersecurity Network Engineer requires advanced expertise in modern network security architecture, real-time threat detection, zero-trust frameworks, and segmented network environments that support gaming, cage and count rooms, hospitality systems, and administrative operations. This role collaborates with security leadership, internal auditors, gaming regulators, and third-party vendors to maintain a secure and highly available environment. Responsibilities include maintaining and administering all aspects of the company's computer networks, including network hardware & software, assisting with disaster recovery design, planning and implementation, securing and protecting all data in motion, configuring, monitoring and maintaining firewalls, and replacing faulty network hardware components when necessary.
SUPERVISORY RESPONSIBILITY:
This position does not have any supervisory responsibilities.
ESSENTIAL FUNCTIONS:
The essential function of the Cybersecurity Network Engineer includes but not limited to:
Maintaining and administering the company's computer networks and related network environments including systems software, applications software, hardware, wireless, and configurations.
Configuring and managing firewalls and other network security devices.
Implement and maintain enterprise security solutions, including firewalls and VPN.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Working with the team performing disaster recovery operations when required.
Coordinating computer network access and use.
Designing, configuring, and testing networking software, computer hardware, and operating system software.
Create and maintain detailed Network and Server Documentation and Procedures.
Knowledge: Maintains a thorough knowledge of infrastructure, servers, server-side software, and network operating systems. Stays abreast of current technology.
All other duties as assigned.
EDUCATIONAL REQUIREMENTS:
Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field preferred. Minimum 4-7 years of combined experience in network engineering and cybersecurity roles. Three (3) years of progressive IT experience (preferred), OR five (5) years of progressive IT network engineering experience.
SKILLS, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS:
The IT Network working related certifications, work experience or a combination can be used in lieu of education or experience at Managements discretion.
Ability to implement, administer, and troubleshoot network infrastructure devices, including switches, firewalls, routers, and wireless networking.
In-depth understanding of the OSI Model.
Ability to map and create accurate network diagrams and use Microsoft Visio.
Experience in Casino, gaming, tribal government, or high-security environments strongly preferred.
Ability to effectively present information in one-on-one and small group situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Experience with Aruba Switches Preferred.
Experience with Palo Alto Firewalls Preferred.
Experience with Illumio and Zscaler Preferred.
Ability to create accurate network diagrams and documentation for design and planning network communication systems.
Ability to work with all levels of staff within and outside of IT and outside of the organization.
Must be able to successfully pass a Pre-Employment Network Engineering Aptitude test.
Professional certifications: Preferred:
CISSP, CISM, CCNP Security, CCNP Enterprise
CEH, GSEC, GCIA, GCWN
Security +,CySA+, CASP+
Illumio, Zscaler
Palo Alto PCNSE, Fortinet NSE4+
Performs other duties as assigned.
Must be at least 21 and older and have the ability to obtain and retain a Washington State Class III Gaming License; and successfully pass a pre-employment drug screen.
PHYSICAL REQUIREMENTS:
The physical demands described herein are representative of those that must be met by a team member to successfully perform the essential functions of this position.
While performing the duties of this position, the team members frequently required to stand, walk, use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus.
ENVIRONMENT:
The environment characteristics describe here are representative of those a team member may encounter while performing the essential functions of the position.
Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment.
PROPERTY REQUIREMENTS:
In support of LEC&H's Pride in Property values, this position, like all LEC&H positions, assists with the daily cleaning of public and team member spaces, ensuring all team members properly cleaning (to property standards) and sanitized; examples of daily cleaning protocols include but are not limited to the cleaning of work areas, machines, equipment, using cleaning and sanitizing agents and report of any and all cleanliness issues.
$76k-94k yearly est. Auto-Apply 29d ago
TBS/BINGO CALLER (ON-CALL)
Tulalip Casino Inc. 4.3
Marysville, WA job
Runs electronic bingo machines, calls numbers during bingo sessions, verify winning numbers, functions as cashier during rush periods, sells pull-tabs, and makes periodic announcements. Job Requirements EDUCATION: * High School Diploma or GED equivalent preferred.
SKILLS:
* Must be articulate. (Audition test required)
* Must have excellent math skills. (Test required)
EXPERIENCE:
* Minimum of two (2) years experience working with the public utilizing excellent guest relation skills.
* Minimum of six (6) months Bingo Calling experience.
* Minimum of six (6) months floor experience as a Bingo Floorworker.
OTHER REQUIREMENTS:
* Must be well groomed.
* Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
* Must be able to work any shift assigned to include days, swing, grave, weekends, and/or holidays.
* Must have successful employment history with Tulalip Tribes and/or other entities.
Exemption Type
Non-Exempt
Closing Date
1/1/2026
Zippia gives an in-depth look into the details of Emerald Queen Casino, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Emerald Queen Casino. The employee data is based on information from people who have self-reported their past or current employments at Emerald Queen Casino. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Emerald Queen Casino. The data presented on this page does not represent the view of Emerald Queen Casino and its employees or that of Zippia.
Emerald Queen Casino may also be known as or be related to Emerald Queen Casino, Emerald Queen Casino & Hotel and Emerald Queen Hotel & Casinos.