Emerald Queen Casino jobs in Fife, WA - 56 jobs

The Dual Rate Dealer/Floor Supervisor position is responsible for working in a dual capacity position while providing superior guest service. Duties for this position include but are not limited to: 1) Table Games Dealer: Greets patrons of the casino, handles buy-in and payoff transactions and deals table games while adhering to department policies and procedures. Effectively communicates with managers and staff, verifies fills, credits and chip amounts issued. 2) Floor Supervisor: Oversees the games in progress, along with customers and employees in assigned sections. Ensures company assets are safeguarded, issues playing cards and dice for any irregularities during shifts and tends to any guest issues or questions. Additional duties include handling guest buy-ins and payouts, tracks and rates players, and enforces rules and regulations established by casino. Performs additional job duties as assigned by the department manager. This position starts at $16.76/hr plus tips with dual rate to $33.54/hr and increases to the standard $16.76/hr dual rate plus tips with dual rate to $35.10/hr at successful completion of 90-day orientation. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits. Education: * High School Diploma or GED equivalent required * Satisfactory completion of dealer's training school or Casino approved equivalent * Proven abilities as Casino Dealer Experience & Requirements: * At least two years of dealing experience is required * Must be able to deal and supervise at least two types of table games (Blackjack, Roulette, and Craps) * Must exhibit leadership qualities with growth potential * Must be able to effectively use Windows PC and MicroSoft Office Suite Physical Requirements: * Ability to stand for longer than 8 hours * Must be able to tolerate a smoke filled environment Additional Requirements: * Must be able to work all scheduled shifts to include day, swing, graveyard and holidays All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.

Requirements Required Skills and Knowledge: Nisqually Tribal Member. Must be 21 years of age. Ability to obtain Food Handlers Permit. Ability to obtain a Class 12 Mixologist Permit. Willingness to study toward and earn a GED or high school diploma. Ability to learn all aspects of the Beverage Department. Ability to follow detailed procedures, accept guidance, and correct actions. Ability to learn and use basic computer skills. Ability to work within time constraints and stay on task. Ability to learn communication skills, both verbal and written. Ability to work independently and use sound judgment. Positive guest service and teamwork skills. Ability to work all shifts, including weekends and holidays. Ability to obtain a Class II Gaming License (Ability to obtain a Class III Gaming License to participate in the Beverage Supervisor training only). PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat, and lift up to 50 pounds. Ability to stand and/or move around continuously during the assigned shift. Must be able to maneuver through crowded areas. Ability to reach with hands and arms. Manual and finger dexterity for operating a personal computer and routine paperwork. Ability to tolerate a noisy, smoke-filled environment. ESSENTIAL FUNCTIONS OF THE JOB: Knowledge of departmental Guest Service Standards. Knowledge of casino promotions. Assist Beverage Team Members in aspects of beverage operations, including the essential functions of the Bar Back, Bartender, Beverage Server, and Beverage Supervisor. Stock and organize all bar products. Assist with the cleanliness and safety of all beverage areas. Assist with receiving and storage of beverage deliveries. Transfer and deliver needed beverage products to beverage areas. Perform other duties as assigned. Rev. 6.26.2023 Salary Description $16.67 +Tips

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursement Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Provide cleaning service and maintenance to allow Team Members to provide exceptional service to the guests. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: Responsible for cleaning and maintenance of kitchen equipment and exhaust hoods. Requirements QUALIFICATIONS Required skills and knowledge: 6 months of experience in commercial cleaning and safe chemical use. Ability to learn current occupational safety standards, including Safety Data Sheets (SDS). Pass NRWC pre-employment testing. Ability to work all shifts including weekends and holidays. Ability to obtain a Class II Gaming License. Ability to understand and follow both verbal and written instructions. Must have excellent guest service skills. Preferred skills and knowledge: Experience in commercial kitchen cleaning. Knowledge of commercial kitchen equipment. PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat and lift up to 50 pounds. Ability to safely climb and work from a ladder. Ability to stand and/or move around continuously during the assigned shift. Ability to tolerate a noisy, smoke-filled environment. ESSENTIAL FUNCTIONS OF THE JOB: Knowledge of departmental Guest Service Standards. Knowledge of casino promotions. Responsible for deep cleaning and maintaining the appearance of kitchen equipment and food preparation areas. General and deep cleaning of equipment including, but not limited to, gas fryers, stove tops, griddles, steamers, grills, and ovens. Ability to disassemble and reassemble parts of major kitchen equipment. Degrease and general cleaning of food preparation areas including but not limited to, sweeping, mopping, and detailing of kitchen areas. Degrease exhaust hoods. Identifies and reports an irregular, hazardous, or unsafe conditions. May also serve as a backup Custodial Worker cleaning public area of the Casino as needed and requested by the Custodial Shift Supervisor on duty. Perform other duties in the casino as assigned by the Custodial Shift Supervisor. Must be able to work with others from the department as a team. NATIVE AMERICAN HIRING PREFERENCE Salary Description $21.04

Management reserves the right to change the essential duties of this position description from time to time as necessary Works in a fast-paced environment, where workflow may be interrupted throughout the course of the day without warning, requiring the team member to adapt. This position will be responsible for washing flatware, glassware, dishes, pots and pans for restaurant dining venues, and will keep dish room neat and organized. Must be aware of spills and wet floors and mops/cleans as needed for safe working environment. On occasion may be required to assist with light food prep assignments. This position ensures the confidentiality, security and accuracy of guest's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times. SUPERVISORY RESPONSIBILITY: This position does not have any supervisory responsibilities. ESSENTIAL FUNCTIONS: The essential functions of the Dishwasher include but not limited to: Washes and puts away all dishes, pans and utensils. Dumps garbage cans located in kitchen, dish room and deli seating area. Generally keeps kitchen area clean, use good sanitation practices. Changes water and cleans filter on dish machine every 2 hours. Always sanitizes and polishes shelves at the end of each shift. Finish silverware before leaving each night. Cleans all ashtrays and trays and returns them to respective departments. Sweeps and mops dish pit area and makes sure that the floor is dry. Maintains and organizes all dishes on shelves at the end of each shift. Pot sink water is changed every hour or as needed. Assists with cleaning the back of the kitchen, as needed. Takes out full laundry bags and replaces with new bag. Works safely and efficiently, utilizing safe equipment, techniques, and products. Is current on facility disaster plan and acts accordingly. When using electrical equipment, after use make sure it is clean and sanitized. Make sure station is cleaned and properly stocked for on-coming shift. All stock is properly dated and rotated. Performs other duties as assigned. EDUCATIONAL REQUIREMENTS: A High School Diploma or GED is required for this position. SKILL, KNOWLEDGE AND EXPERIENCE REQUIREMENTS: Must learn how to operate and maintain an automatic dishwasher. Must know State and County sanitation procedures and will be required to possess a current Washington State Food Handlers Permit. Must be a minimum of 18 years old and have the ability to obtain and retain a Washington State Class II Gaming License; successfully pass a pre-employment drug screen. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. This position requires footwear with non-skid, slip resistant soles that will enable the team member to navigate a kitchen environment safely on floor surfaces commonly found in restaurants (i.e., smooth, wet and greasy restaurant quarry tile). While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 75+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics described here are representative of those a team member encounters while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May be exposed to continuous exposure to water, heat, and may from time-to-time exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment.

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Provides excellent service to casino guests while ensuring the safety of casino assets and Team Members. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: Observe and report all activities, incidents or safety hazards to ensure protection of company assets, and safety of guests & Team Members. Respond to emergency situations as they arise. Provide excellent guest service using interpersonal and communication skills. Requirements QUALIFICATIONS: Required skills and knowledge: High school diploma or GED certificate. 1 year of guest or public service experience. Knowledge of departmental Guest Service Standards or similar experience. Ability to communicate effectively both written and orally. Must have a valid driver's license and provide a driver's abstract that must not contain any disqualifying events per the NRWC Safe Driver Policy. Basic report writing skills using standard templates, clear sentence structure, and accurate documentation of events/incidents. Basic computer skills, including email and simple use of Microsoft Office suite Basic math skills. Pass NRWC pre-employment testing, including a basic math assessment. Ability to work all shifts including weekends and holidays. Ability to obtain a Class III Gaming License. Preferred skills and knowledge: Certification in Red Wind's “Service First” Program 1 year of experience and/or training in first responder, law enforcement, security, or military related field. Knowledge of the Tribal-State Gaming Compacts, Tribal Internal Control Standards, and National Indian Gaming Commission Minimum Internal Control Standards for Class II gaming, and casino internal controls. Bi-lingual. PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat and lift up to 75 pounds. Ability to sit, stand or move continually for assigned shift. Manual and finger dexterity for routine paperwork. Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely. Ability to tolerate a smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather. ESSENTIAL FUNCTIONS OF THE JOB: Ability to operate assigned vehicles. Accomplish specific assignments, understand and comply with detailed verbal and written instructions. Appropriately react to incidents and make decisions under stress or duress. Comply with the confidentiality policy as it relates to the release or disclosure of organizational and Team Member information. Demonstrate excellent guest service skills, cooperate with other team members, and provide guest information, assistance, and service. Ensures that only authorized personnel enter secure areas. Identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication, and/or drug-related activity. Identify, assess, and assist sick or injured guests and Team Members prioritizing per triage guidelines, and provide basic first aid care. Knowledge of the location and operation of emergency equipment that includes first aid kits, AED's, fire extinguishers, wheelchairs, etc. Demonstrate proficiency in the use of all emergency equipment. Participate and qualify in various training programs such as First Aid/CPR/AED, training on how to resolve and handle conflict, handcuffing tactics, etc. Participate in Slot Machine and Table Games drop. Prepare clear, concise, and complete written reports as required. Provide security for organizational assets in accordance with established policies and procedures. Perform repetitive duties, respond to incidents, and correct unsafe or unsecured situations. Responsible for parking lot security and routine patrolling of casino property by foot, bicycle, or vehicle. May serve as the Casino Phone Operator as needed. Perform other duties as assigned NATIVE AMERICAN HIRING PREFERENCE Salary Description $24.36

Management reserves the right to change the essential duties of this position description from time to time as necessary. This position develops and executes promotions and events, and trains team members on how the events work. Works in a fast-paced environment, where the workflow may be interrupted throughout the course of the day without warning, requiring the team member to adapt and at times make sound business decisions quickly. This position ensures the confidentiality, security, and accuracy of guest's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines. A neat, well-groomed professional appearance is essential at all times. SUPERVISORY RESPONSIBILITY: This position does not have any supervisory responsibilities. ESSENTIAL FUNCTIONS: The essential functions of the Promotions & Events Coordinator include but are not limited to: Develop, organize, and implement all types of promotional activities and programs. Understand and ensure promotions meet compliance with Tribal Gaming Regulatory Commission and LEC&H policies and procedures. Ensure compliance with policies and internal controls when processing promotion winners. Work with all department managers and all other relevant teams to ensure enforcement and compliance with company policies, training, and communication of events and promotions. Engage and inform guests and team members about all aspects of Lucky Eagle Casino & Hotel including but not limited to promotions and events. Communicate promotional activities, identify areas where assistance is needed and ensure departments are versed in promotional knowledge. Resolve errors, complaints and disputes with guests or subordinates. Prioritize and track the progress of all jobs, including specs, timelines, and other variables. Work independently and within a team on special nonrecurring and ongoing projects. Act as a special project manager for projects at the request of management, which may include planning and coordinating multiple presentations; producing and scheduling social media content; disseminating information; coordinating direct mailings; etc. Perform other duties as assigned. EDUCATIONAL REQUIREMENTS: A Bachelor's Degree in Marketing, Business or related field required and/or a combination of equivalent education and experience may be considered. SKILL, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS: One (1) year of Casino gaming experience is required. Prior Guest Service experience is preferred. Must be personable with the ability to successfully influence guest behavior. Must possess excellent interpersonal skills: Communication: verbal, non-verbal, written Active listening Professional conduct: patience, tact, respectful workplace behavior Must be competent in public speaking and presenting. Must be able to translate strong organization, time management, and critical thinking skills into all job duties including the coordination of special events, promotions, and entertainment. Applicant must know principals, practices, and techniques of project management, gaming tournaments, special event programming, and production. Must be a creative, innovative, and motivated self-starter, with the ability to recognize and address departmental needs. Have an in-depth understanding of Tribal Gaming Regulations and Policies & Procedures for gaming tournaments and promotional drawings. Applicant must be fluent in operating computer hardware and software applications on a regular basis, as well as have interpersonal skills using tact and diplomacy. Must be a minimum of 21 years old and able to obtain and retain a Washington State Class III Gaming License; successfully pass a pre-employment drug screen; and have and maintain a driving record that at least meets the minimum requirements established by Lucky Eagle Casino & Hotel vehicle insurance provider. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 50+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. Occasionally outdoors in various weather conditions. May also, from time to time be exposed to noise from slot machines, customers, music, and public announcement system, as is common in a Casino and/or Hotel environment.

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellness Reimbursement Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Manage the uniform inventory to ensure that casino Team Members are dressed to provide a positive culture of exceptional service and value. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities. Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: Comply and maintain records of quantity, type and value of wardrobe items stocked at the Casino. Maintain storage area for Team Members personal belongings. Issues new uniforms to Team Members. Process uniform items for cleaning. ESSENTIAL FUNCTIONS OF THE JOB: Knowledge of departmental Guest Service Standards. Knowledge of department Policy and Procedures. Knowledge of casino promotions. Stock and issue uniforms. Assist newly hired and terminating employees with uniforms. Count supplies of uniforms in stock and post total to inventory records. Compare inventories to computer records. Compute figures from records such as sales orders, production records, or purchase invoices. Sort, count and record soiled uniforms sent to laundry and cleaners and received from the laundry and cleaners. Adjust errors in count and investigate and report reasons for discrepancies. Prepare computerized reports such as inventory balance, price lists and shortages. Maintain a clean and safe work environment. Perform other duties as assigned. Requirements Required skills and knowledge: 1 year of related experience to include experience with computerized inventories. Ability to read, analyze and interpret inventory reports and documents. Basic math skills. Basic computer skills. Pass NRWC pre-employment testing. Ability to work all shifts including weekends and holidays. Ability to obtain a Class II Gaming License. Preferred skills and knowledge: Working knowledge of power sewing machine operation, minor alterations, hems and repairs. PHYSICAL REQUIREMENTS: Ability to climb up and down a ladder while retrieving and stocking garments. Ability to reach up to a height of 69” while lifting items up to 30 pounds. Ability to stand for entire shift. Manual and finger dexterity for operation of personal computer and routine paperwork. Ability to tolerate a noisy, smoke-filled environment. NATIVE AMERICAN HIRING PREFERENCE Salary Description $19.08

Requirements QUALIFICATIONS Required skills and knowledge: High School diploma or GED certificate. Three years of experience as a locksmith, or equivalent combination of education, training, and experience. One year of experience in working with various electronic access control systems and key management systems. Knowledge of the principles and practices of various types of physical security to include user identity and access accounts and controls, automated identity access management systems, and their functional requirements. Must have a valid driver's license and provide a driver's abstract that must not contain any disqualifying events per the NRWC Safe Driver Policy. Intermediate computer skills including Microsoft Office Suite. Attention to detail and problem-solving skills, including knowledge of basic math skills. Excellent written and verbal communication skills. Excellent time management skills and the ability to prioritize work. Strong organizational skills with the ability to multi-task. Pass NRWC pre-employment testing. Maintain confidentiality. Ability to work any shift including weekends and holidays. Ability to obtain a Class III Gaming License. Preferred skills and knowledge: Certified Registered Locksmith (CRL) by Associated Locksmiths of America. Physical Security Professional (PSP) or Certified Security Professional (CPP) certificate. Bi-lingual. Knowledge of Tribal-State compact for Class III Gaming and Appendixes. PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat and lift up to 75 pounds. Ability to sit, stand or move continually for assigned shift. Manual and finger dexterity for routine paperwork. Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely. Ability to tolerate a smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather. ESSENTIAL FUNCTIONS OF THE JOB: Install, troubleshoot, repair, and maintain low voltage locking devices including electric strikes, magnetic locks, standalone electronic locking devices, programming of devices, and exit hardware. Responsible for coordinating vendor work as it relates to lock hardware/access control of pulling cables, terminating cables, connecting cables, mounting sensors, door control hardware, and dressing cables in a cabinet, sensors, card reading, power supplies. Design, implement and maintain preventative maintenance program for all keys, locks, secured doors, safes, and electronic access control equipment. Clean, maintain, adjust, calibrate, and service equipment used in the performance of duties. Assists the department with the issuance and documentation of prox cards, take-home keys, keys within the electronic key control system, and locks. Create and update equipment maintenance history reports. Maintain appropriate service and repair records. Monitor work done by contractors and vendors performing work on physical security technology and equipment, after hours system failure, troubleshooting hardware and equipment issues, returning access control/alarm system to proper operating condition. Estimate cost of proposed locking device installation or revisions and make recommendations for hardware types. Reads plans and blueprints, inspects projects to ensure compliance with applicable rules or regulations, determines the scope of work, materials needed, and their cost and availability. Develop and maintain casino key inventories and other related equipment, and process purchase requisitions as required. Record purchases, maintain database inventories, and perform a physical count of inventory. Implement, troubleshoot, repair, and program computerized access control systems. Work with the Security Administrative Assistant to reconcile actual stock count to computer-generated reports, investigate any irregularities. Responsible for the creation and maintenance of troubleshooting and operational documentation for all systems under management at a technical level. Authors knowledgebase articles documenting fault root causes and their respective resolutions. Provide and receive cross-discipline training in order to ensure maximum availability of all systems under management. Coordinate with Engineering, Shipping and Receiving, and the Finance Department to document the accountability of all keys/locks from initial receipt to destruction. Collaborate with Information Technology Team Members to conduct operational testing and ensuring system maintenance is conducted for reliability of systems. Liaise with the Compliance/Risk Department, Nisqually Tribal Gaming Agency, and Washington State Gambling Commission to manage and maintain all access control measures in accordance with established policies/procedures, internal controls, tribal gaming regulations, state compact, and federal code requirements. Provide technical and programming support to security department leadership. Respond to routine and emergency calls for repairs. Setup and maintain an accurate database for electronic access control system and ensure sufficient audit trails and documentation. Work with Team Members and vendors to identify and resolve system problems or issues. Perform routine clerical duties, including data entry, answering telephones, and assisting internal/external guests. Perform other duties as assigned. ________________________________________ NATIVE AMERICAN HIRING PREFERENCE 7.11.2024 Salary Description $78,575.26

The Patron Shuttle Bus Driver is responsible for safely transporting employees or guests to and from the casino in a timely manner utilizing casino shuttles and providing superior guest service. Duties include ensuring that the casino shuttle buses are clean and presentable at all times and reporting incidents and safety hazards to department manager as needed. Performs additional job duties as assigned by the department manager. Starting wage is $21.00/hr increasing to $21.50/hr at successful completion of 90-day orientation period. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits. Education: * High School Diploma or GED equivalent required Experience & Requirements: * Must have a valid Washington State Drivers License (no CDL required) * Must have 3 years driving experience driving a shuttle bus or similar type of vehicle * Proof of an excellent driving record required * Previous customer service experience preferred * Additional education or related experience may substitute for the minimum requirements of the position. Physical Requirements: * Must be able to reach, grasp, stand and walk while cleaning the exterior and interior of the casino shuttle buses * Must have the ability to lift 50 pounds with the mobility to climb stairs on a routine basis * Must be able to tolerate a casino smoke-filled environment * Must be able to work outdoors in inclement weather Additional Requirements: * Must provide a recent copy of driving abstract * Must be able to work all scheduled shifts and to include day, swing, graveyard, and holidays Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. All applicants must obtain a Class III B license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job postings are a brief summary of the position and the description is not intended to list all of the duties performed within the job

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals Paid Time Off Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Assist the Security Manager in operation of the day-to-day Security and department functions. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: Responsible for the overall supervision of the Security Department in the absence of the Security Manager. Assist in the direct supervision and training of Security Shift Supervisors, and indirectly for all Security Officers, Security Dispatchers, Lead Security Officers, and Security Floor Supervisors. Assist with the department's goal to consistently provide incredible security services to our guests and Team Members, while also promoting their safety. Requirements QUALIFICATIONS Required skills and knowledge: High school diploma or GED certificate. 3 years of guest or public service experience, including a demonstrated ability to oversee guest service operations at a supervisory level, including de-escalating disputes, coordinating with other departments, and ensuring service quality under pressure with professionalism and sound judgment. 4 years in first responder, law enforcement, or security roles. Examples may include casinos or gaming security, large entertainment venues, resort or hotel security, corporate security, transit or airport security, hospital or campus security, or similar work. 3 years of casino security experience at a similarly sized property. 3 years of security supervisory experience managing teams of 20 or more employees, including a demonstrated ability to manage and support supervisory-level staff, including team development, operational planning, cross-shift coordination, and oversight of scheduling, payroll, performance management, and disciplinary processes. Knowledge in all aspects of security, surveillance systems, safety procedures, emergency response procedures, and training curriculum design and development programs. Ability to collaborate with senior leadership to align security practices with organizational goals and compliance standards Demonstrated decision making, organizational, and critical thinking skills. Ability to safeguard confidential information. Ability to obtain First Aid/CPR/AED student and instructor certifications. Ability to obtain conflict resolution, defensive tactics, and handcuffing student and instructor certifications. Must have a valid driver's license and provide a driver's abstract must not contain any disqualifying events per the NRWC Safe Driver Policy. Basic math skills. Advanced report writing skills with strong attention to detail, clear organization of multi-part incidents, and the ability to produce accurate, complete, and professional reports for internal and regulatory use. Advanced computer skills, including strong skills with Microsoft Outlook, Word, and Excel for data analysis, complex documents, and report creation Excellent interpersonal skills. Pass NRWC pre-employment testing, including a typing test at 30 WPM with minimal errors and a basic math assessment Ability to work any shift including holidays and weekends. Ability to obtain a Class III Gaming License. Preferred skills and knowledge: Certification in Red Wind's “Service First” Program. Knowledge of the Tribal-State Gaming Compacts, Tribal Internal Control Standards, and National Indian Gaming Commission - Minimum Internal Control Standards for Class II gaming, and casino internal controls. Security supervisory experience in the gaming industry. College courses in law enforcement or related field. Knowledge in the fundamentals of physical and networked access control systems Experience with medium to high security locks and keys, such as Medeco, ASSA, Abloy, Corbin, Etc. Bi-lingual. PHYSICAL REQUIREMENTS: Ability to lift 75 lbs. Ability to stand for longer than eight hours. Manual and finger dexterity for routine paperwork. Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely. Ability to tolerate a smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather. ESSENTIAL FUNCTIONS OF THE JOB: Assumes overall managerial responsibility for the department in the absence of the Security Manager. Maintains Security department policies and procedures. Oversees the handling, storing, and safekeeping of records, documents, logbooks and Casino assets. Completes detailed audits and reports as needed to ensure compliance. Cooperates with the regulatory agency in the investigation of criminal and civil violations and incidents. Responsible for multiple projects and tasks assigned by the Security Manager to support the overall operations of the Security department. Acts as the program manager for the Security Department Training Program. Conducts Security Team Member needs analysis to determine training needs; designs and revises training curriculum and methods to improve effectiveness. Provides continuing training of security team and other Team Members as needed to ensure the latest techniques for security and emergency and emergency response are integrated into the daily operations, providing the utmost protection of Casino's assets, including Team Member and guest safety. Maintains all files related to training and notified Team Members in a timely manner to ensure that they attend required annual trainings. Assists with installation, troubleshooting, repairing and maintaining access control systems, electronic key systems, locking devices, and related hardware. Conducts investigations related to lost or missing keys or prox cards. Oversees staffing and scheduling needs along with the timely completion of department evaluations. Recommends hiring and discipline within the department to the Security Manager. Knowledge of the location, operation, and maintenance of emergency equipment that including first aid kits, AED's fire extinguishers, wheelchairs, etc. Demonstrate proficiency in the use of all emergency equipment. Participate and qualify in various instructor level training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, defensive tactics, handcuffing, etc. Participate and qualify in various training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, handcuffing tactics, etc. Participate in the Slot Machine, Table Games drop and Keno-Sportsbooks drop. Patrol casino, safeguard property assets, and identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication, and/or drug-related activity. Responsible for adherence to safety requirements and OSHA regulations. Communicate essential information to Dispatchers and Emergency Personnel while maintaining professional composure and using proper terminology and etiquette. Perform other duties as assigned. NATIVE AMERICAN HIRING PREFERENCE 11/26/2025

Requirements Required Skills and Knowledge: Nisqually Tribal Member. Willingness to study toward and earn a GED or high school diploma. Ability to learn all aspects of the Slot Technician Department. Ability to follow detailed procedures, accept guidance, and correct actions. Ability to learn and use basic computer skills. Ability to work within time constraints and stay on task. Ability to learn communication skills, both verbal and written. Ability to work independently and use sound judgment. Positive guest service and teamwork skills. Ability to work all shifts, including weekends and holidays. Ability to obtain a Class III Gaming License. PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat, and lift to 75 pounds. Ability to stand and/or move continuously during the assigned shift. Ability to reach with hands and arms. Manual and finger dexterity for operating a personal computer and routine paperwork. Ability to tolerate a noisy, smoke-filled environment. ESSENTIAL FUNCTIONS OF THE JOB: Knowledge of departmental Guest Service Standards. Knowledge of casino promotions. Assist the Slots Department Team Members by performing the essential functions of the Slot Technician, Bench Tech, and Lead Technician positions. Assist guests and Slot Team Members. Ability to explain how to play the machines offered in the casino. Awareness of the gaming lights on the gaming machine(s). Proper radio etiquette. Displays a high level of guest service skills. Repairs, modifies and maintains Slot machines and Ticket Redemption Kiosks. Gain experience in the repair and maintenance of electrical equipment. Learn to maintain proper documentation and parts inventory required for the position. Always gives superior guest service. Coordinates Slot tech operations to obtain maximum efficiency and economy. Assigned to attend floor section, bench tech area, or slot admin area. Supplement learning with department and company training, online, and/or off-site classes. Performs other duties as assigned. Rev 6.27.2023 Salary Description $21.04 +Tokes

Management reserves the right to change the essential duties of this position description from time to time as necessary This position is responsible for day-to-day operation of Food & Beverage division. Will oversee all food and beverage areas and will implement departmental procedures, and ensure compliance with divisional training needs. Fills in for, and assists all other team members, as needed. Ensures the health and safety of all guests and team members and will ensure compliance with all applicable health and safety codes. This position ensures the confidentiality, security, and accuracy of guest's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times. SUPERVISORY RESPONSIBILITY: This position directly supervises: Bussers, Hosts, Servers, Cashiers, Bartenders, Cocktail Servers, and Bar Backs. ESSENTIAL FUNCTIONS: The essential functions of the Food & Beverage - Supervisor include but not limited to: Promotes and insures delivery of positive guest and team member's relations. Ensures food quality and quantity for all food venues. Attends and participates in department manager meetings. Prepares schedules for assigned outlet. Works with all mangers in relation to day-to-day details, (cleaning, prepping, organizing, in house promotions signage, comfort, etc.). Oversee the success and responsibility for F&B's role in events, parties, catering, banquets, and concerts. Hands on with the evaluation process with managers and supervisors. Ensures quality guest service through development and implementation of team member training programs, including but not limited to new hire orientations and guest service training. May assist management staff with administrative duties, such as: menu, food, labor analysis, and payroll. Is current on facility disaster plans and responds appropriate. Ensures compliance with all regulatory agencies and State and Federal laws. Maintains a strong presence on the floor. Ensures productivity. Monitors staffing levels. Ensures Team Member development via coaching. Count and accurately record gift shop inventory monthly. Performs other duties as assigned. EDUCATIONAL REQUIREMENTS: A high school diploma or GED is required. SKILL, KNOWLEDGE AND EXPERIENCE REQUIREMENTS: Must have three (3) years of experience in food and beverage, plus two (2) years of supervisory responsibility in an F&B Capacity and/or Casino environment required. A working knowledge in the following areas: lounge, sports bar, deli, cafeteria, buffet, catering, and fine dining. Must be able to learn and work with a POS system, Micro's experience highly desirable. Must be able to motivate and have superior guest and team member relations. Must have State and County sanitation procedures knowledge and will be required to possess a current Washington State Food Handlers Permit and a Washington State Liquor License. Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class II Gaming License; successfully pass a pre-employment drug screen; Is this for offsite banquets or catering? PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. This position requires footwear with non-skid, slip resistant soles that will enable the team member to navigate a kitchen environment safely on floor surfaces commonly found in restaurants (i.e., smooth, wet, and greasy restaurant quarry tile). While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 75+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics described here are representative of those a team member encounters while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May be exposed to continuous exposure to water, heat, and may from time-to-time exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment.

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals Paid Time Off & Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: This position is responsible for developing and maintaining strong relationships with valued players, identifying and attracting new clientele, and promoting loyalty through exceptional guest service and tailored incentives. The Casino Host supports the overall success of the property by maximizing player satisfaction, driving repeat business, and contributing to revenue growth through proactive engagement, hospitality, and professionalism. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: The Casino Host is responsible for providing outstanding guest service and fostering strong relationships with both new and established players to enhance their overall gaming experience. This role involves identifying high-value guests, extending personalized offers and amenities to increase the frequency of visitation. The Casino Host works closely with marketing, player development, and operations teams to promote loyalty programs, coordinate special events, and achieve guest experience, retention and revenue goals. Requirements QUALIFICATIONS Required skills and knowledge: High school diploma or GED. Minimum of two (2) years of relevant casino experience, within a strong sales-oriented position, or three (3) years of outside sales experience with a demonstrated history of managing and growing a personal client portfolio. Excellent interpersonal and sales skills with the ability to engage a diverse portfolio of guests. Proficiency in computer systems and software. Customer Relationship Management (CRM) database experience required. Experience planning, organizing, and managing special events. Ability to communicate clearly and effectively to groups, or over a public address system, in a manner that adds to an exciting entertainment atmosphere. Must have a valid Driver's License and Driver's abstract and must not contain any disqualifying events per the NRWC Safe Driver Policy. Must be able to drive guests to offsite events in the NRWC company vehicle. Excellent communication and organizational skills. Strong guest service and problem-solving skills. Self-motivated and sales-oriented mindset with a focus on guest loyalty and retention. Possess excellent decision-making skills and the ability to make sound judgements. Preferred skills and knowledge: 3+ years of related Casino Host experience. 1+ year experience utilizing Casino Player Tracking System. Certification in Red Wind's “Service First” Program. PHYSICAL REQUIREMENTS: Ability to stand or walk for the duration of your shift. Manual and finger dexterity for operation of personal computer and routine paperwork. Ability to tolerate a smoke-filled, noisy environment for extended periods of time ESSENTIAL FUNCTIONS OF THE JOB: Consistent delivery of exceptional guest service in alignment with Red Wind's “Service First” philosophy for both internal and external guests. Interact on a frequent basis with the Casino's most valuable guests to build and maintain VIP Loyalty. Leverage property amenities, programs and all available tools to targeted players as a to increasing loyalty and visitation. Develop and maintain strong relationships and regular communication with targeted guests via telephone, email, and direct mail. Consistently maintain a visible and attentive presence to your portfolio of assigned guests on the Casino floor. Provides full cycle event planning for all levels of guest, including coordinating, inviting, hosting, costing, and follow-up reporting. Promote Casino offerings and Loyalty Program benefits. Possesses a general knowledge of all games throughout the Casino. Completes all paperwork requirements and departmental logs in an accurate and timely manner. Meets the attendance guidelines of the position. Adherence to regulatory, departmental and company policies and procedures. Attends all required meetings and training. Represent Casino at both on-site and off-site events. Understand and educate guests on current and future promotions as a tool for driving engagement and visitation. Maintain strict confidentiality of all guest and Casino information. Perform other duties as assigned. NATIVE AMERICAN HIRING PREFERENCE Rev 11.14.2025 Salary Description $71,270.07

$18.18+Tips Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: As a Busser in the Grille and you are to provide our guests with an atmosphere of exceptional service and professionalism at all times, in return this will enhance their dining experience. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: To assist in the setup, operation, and cleanup of the restaurant. ESSENTIAL FUNCTIONS OF THE JOB: Assists wait staff when needed. Pre bus, clear and resets tables during and at the conclusion of each course according to established standards. Sets up bus station. Makes sure all flatware and glassware are polished. Cooks off bread at the start and during shift. Perform other duties as asked. Requirements Required skills and knowledge: Food Handlers Permit Excellent guest service skills. Ability to multi-task. Ability to meet deadlines. Possess a positive attitude. Pass NRWC pre-employment testing. Ability to work all shifts including weekends and holidays. Ability to obtain a Class II gaming license. Preferred skills and knowledge: Six months' restaurant experience. Willingness to perform a variety of tasks. Ability to take initiative. Possess active listening skills. PHYSICAL REQUIREMENTS: Must be able to bend, stoop, lift, and carry items weighing up to 50 pounds on a regular and continuing basis. Must be able to stand and/or walk for long periods of time and move from area to area in the kitchen. Ability to tolerate a smoke-filled environment. Required to be able to reach with hands and arms. NATIVE AMERICAN HIRING PREFERENCE

Management reserves the right to change the essential duties of this position description from time to time as necessary. Night Audit provides guests with exemplary service upholding the values and standards of Lucky Eagle Casino and Hotel. Night Auditors are responsible for assisting hotel guests during reservation, reception, and departure; in a friendly, anticipatory, and professional manner, ensuring guest comfort and preferences are met whenever possible. Night Auditors will be expected to adhere to industry-accepted practices and standards as well as processes and procedures approved by Lucky Eagle Casino and Hotel. Night Auditor will utilize the tools and systems provided to deliver service in person, on the phone, and through electronic communications to guests, patrons, and Lucky Eagle Casino and Hotel staff. Night Auditor will be well informed of the hotel and casinos rewards program, venues, events, and promotions to provide guests and patrons with timely, relevant, and accurate information. Staff will promote property specific amenities and attractions first to create a seamless experience between the hotel and casino. This position requires strong oral and written communication skills, and familiarity with computers, general office equipment, and telephone systems. Staff will be expected to maintain a cash bank while on duty, and maintain accurate accounting of all transaction conducted. Staff will be expected to always interact positively with guests, patrons, vendors, and fellow staff members. This position may include scheduled shifts on days, evenings, overnights, weekends, and holidays. Staff will be expected to adhere to Lucky Eagle Casino and Hotel grooming standards and will always maintain a professional appearance. SUPERVISORY RESPONSIBILITY: This position does not have any team member supervisory responsibilities; however, they directly oversee the hotel operations overnight to the best of their ability in the absence of Hotel Leadership. They will take ownership of guest challenges and resolve guest issues, report all concerns to Hotel Leadership, and provide support for hotel Administrative Coordinator as assigned. ESSENTIAL FUNCTIONS: The essential function of the Night Auditor includes but are not limited to: Acknowledge and greet all guests and patrons in a friendly, professional, & timely fashion. Register guests to the hotel and RV park confirming all details of guests stay and securing proper identification and method of payment. Conduct guest orientation of the hotel and casino at arrival; and provide follow up orientation as requested by guests. Review guest folios with the guest at departure, ensuring all cash and/or credit financial transactions are completed. Communicates with Housekeeping, and Facilities guest room statuses at arrival and departure as appropriate. Answers telephones from internal and external sources promptly and politely, quickly identifying the caller's needs, and directing them to appropriate extensions as necessary. Assists guests with making reservations for both the hotel and RV park, providing clear and accurate descriptions of the room types and RV spaces. Maintains accurate reservation information for individual and group bookings. Provide guests with information about the hotel and casinos venues, hours of operation, and active promotions. Read and answer all emails, and notices from guests, patrons, and hotel and casino leadership. Promote and enroll new players in the Lucky Stars Rewards program, highlighting benefits of membership. Acknowledge return guest and player status when appropriate. Keeps Reception and Front Desk area neat and tidy, following established cleaning protocols. Complies with all policies and procedures set forth by hotel and casino management, and adheres to all regulatory requirements of the Tribe, Casino, and Hotel Actively takes ownership of guest challenges and disputes, ensuring resolution and appropriate escalation when necessary. Prepare and perform the night audit process to change the financial day by acknowledging all outstanding reservations and emailing the relevant departments and leadership all daily reports. Verify and collect all daily work for the Finance team to collect in the morning on the next business day. Financial & Generalized Responsibilities Become fully cross trained in all reservation functions and serve as a resource and hotel point of contact for the hotel guest service, call center and host team as they have questions about room availability, rates & pricing. Gather and respond to guests that are inquiring about group rates or group discounts. Relay information to the Administrative Coordinator and Hotel Supervisors for them to create. Monitor OTA, DM, Gold redemption & host rooms daily and make certain booking channels are closed when the hotel is sold out. Build strong relationships, and coordinate, with all other departments. Maintain a safe, secure, and healthy environment by establishing, following, and enforcing standards and procedures. Perform other duties as assigned. EDUCATIONAL REQUIREMENTS: High School Diploma or GED SKILLS, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS: Minimum one (1) year customer service and cash handling experience, preferably in a hotel or equivalent front office environment. Strong oral and written communication skills in an office setting Familiarity with computer systems including Microsoft Office, Outlook, property management systems, and rewards programs. Agilysys and Bally's Technologies preferred. Must be able to obtain a Washington State Class III Gaming License; and successfully pass a pre-employment drug-screening. 6 months Night Audit experience preferred in Hospitality setting. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the employee is frequently required to stand; sit; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics described here are representative of those a team member may encounter while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the casino and/or hotel. May also, from time-to-time be exposed to noise from slot machines, guests, music, and public announcement system, as is common in a casino and/or hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment.

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: To maintain the repair and safety of the facility to ensure quality and an exceptional experience for guests. Oversees maintenance of Casino buildings and grounds. Hands on work including plumbing, electrical repair, carpentry, and general cleaning. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities. Our Vision: Creating Incredible Experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork Requirements QUALIFICATIONS Requirements: High school diploma or GED certificate Five years of experience in all aspects of building maintenance, including plumbing, electrical repair, carpentry and servicing kitchen, HVAC equipment and hot water boilers. Provide a Driving Abstract Must have a valid Driver License and Driver's abstract must not contain any disqualifying events per the NRWC Safe Driver Policy. Ability to follow through with tasks in a timely manner Ability to work in a team environment Some administrative ability including record keeping Ability to work without direct supervision Possess excellent decision-making skills Demonstrates honesty in the workplace Excellent verbal and written communication skills Current knowledge of occupational safety issues Pass NRWC pre-employment testing Ability to work all shifts including weekends and holidays Ability to obtain a Class III Gaming License Preferred skills, knowledge and behavior: HVAC maintenance or advanced carpentry skills Excellent guest service skills PHYSICAL REQUIREMENTS: Ability to stoop, kneel, crouch, reach, push, pull Ability to stand or move around continuously for 8 or more hours Ability to reach up to a height of 69” while lifting items up to 50 pounds Ability to tolerate a smoke-filled environment NATIVE AMERICAN HIRING PREFERENCE Salary Description $28.20

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals Paid Time Off Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Provide comprehensive supervision of Team Members and security operations on the assigned shift. Monitor and address guest compliance with casino regulations, policies, and procedures. Collaborate with other departments to resolve incidents. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Diversity, Accountability, Respect, Teamwork JOB SUMMARY: Manage Security Department operations on the assigned shift, ensuring safety, asset protection, and policy compliance. Supervise and develop Security Team Members while addressing guest incidents, including resolving policy violations, issuing warnings, or barring guests as needed. Collaborate with other department leadership to provide support for escalated guest incidents. Coordinate with Security Management and the Nisqually Tribal Gaming Agency to address alleged criminal or regulatory matters. Assist in implementing security policies and procedures to maintain a safe environment for guests and Team Members. Requirements QUALIFICATIONS Required skills and knowledge: High school diploma or GED certificate. 2 years of guest or public service experience, including a demonstrated ability to oversee guest service operations at a supervisory level, including de-escalating disputes, coordinating with other departments, and ensuring service quality under pressure with professionalism and sound judgment. 3 years in first responder, law enforcement, or security roles. Examples may include casinos or gaming security, large entertainment venues, resort or hotel security, corporate security, transit or airport security, hospital or campus security, or similar work. 2 years of casino security experience at a similarly sized property. 3 years of supervisory experience managing teams of 10 or more employees, including a demonstrated ability to lead and manage teams, including Team Member development, scheduling and payroll coordination, performance evaluations, and disciplinary procedures. Must have a valid driver's license and provide a driver's abstract that must not contain any disqualifying events per the NRWC Safe Driver Policy. Knowledge of security and surveillance systems and safety procedures. Ability to obtain First Aid/CPR/AED student and instructor certifications. Ability to obtain conflict resolution, defensive tactics, and handcuffing student and instructor certifications. Basic math skills. Advanced report writing skills with strong attention to detail, clear organization of multi-part incidents, and the ability to produce accurate, complete, and professional reports for internal and regulatory use. Advanced computer skills, including strong skills with Microsoft Outlook, Word, and Excel for data analysis, complex documents, and report creation Pass NRWC pre-employment testing, including a typing test at 30 WPM with minimal errors and a basic math assessment. Ability to work any shift including weekends and holidays. Ability to obtain a Class III Gaming License. Preferred skills and knowledge: Certification in Red Wind's “Service First” Program. Casino supervisory experience. Knowledge of Tribal-State Gaming Compacts, Tribal Internal Control Standards, and National Indian Gaming Commission - Minimum Internal Control Standards for Class II gaming, and casino internal controls Table games protection knowledge. Experience with medium to high security locks and keys, such as Medeco, ASSA, Corbin, Etc. Demonstrated ability to manage and develop people Bi-lingual. PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat and lift up to 75 lbs. Ability to sit, stand or continuously move for assigned shift. Manual and finger dexterity for operation of personal computer and routine paperwork. Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely. Ability to tolerate a noisy, smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather. ESSENTIAL FUNCTIONS OF THE JOB: Account for lost and found property in accordance with established department procedures. Assume primary supervisory responsibility for designated shift in absence of Security Management. Communicate essential information to Dispatchers and Emergency Personnel while maintaining professional composure and using proper terminology and etiquette. Conducts needs analysis to determine training needs for all direct report positions, and coordinates with the Security Training Supervisor for training and skill development. Cooperates with the regulatory agency in the investigation of criminal/civil violations and incidents. Responds to incidents involving violations of casino policies, procedures, rules, and regulations. Where needed, takes guest action in the form of warnings, refusal of service, barrings, or requests for extended barrings. If applicable, acts and coordinates with various department leadership teams, routing matters for their action. Follow established key control procedures without compromising the security of the casino; to include conducting investigations related to lost or missing keys or prox cards. Greet and monitor the activity of all guests while providing superior guest service. Promoting a safe, friendly environment for guests and Team Members. Identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication and/or drug related activity. Identify, assess and assist sick or injured guests and Team Members prioritizing per triage guidelines, and provide basic first aid care. Maintain a working knowledge of departmental Guest Service Standards and support incorporating these within the casino. Knowledge of the location, operation, and maintenance of emergency equipment that including first aid kits, AED's fire extinguishers, wheelchairs, etc. Demonstrate proficiency in the use of all emergency equipment. Observe and report security incidents, then complete detailed incident and procedural violation reports. Participate and qualify in various instructor level training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, defensive tactics, handcuffing, etc. Participate and qualify in various training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, handcuffing tactics, etc. Participate in the Slot Machine, Table Games drop and Keno-Sportbook drop. Patrol casino, safeguard property assets, and identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication, and/or drug-related activity. Oversee shift compliance with these procedures as well. Recommend hiring and discipline within the department to the Security Management. Responsible for adherence to safety requirements and Federal OSHA regulations on their designated shift. Responsible for multiple projects and tasks assigned by the Security Management to support the overall operations of the Security department. Responsible for Security shift schedules, performance evaluations, reports, time records, documents and equipment. Working knowledge and skills using the Microsoft Office Suite and technical applications related to physical security. Working knowledge of casino rules, policies, activities, and/or promotions in order to assist with guest inquiries. Working knowledge of the Casino Emergency Preparedness Action Plan and Incident Command Protocol. Act as the Incident Commander in major incidents. Perform other duties as assigned. ________________________________________ NATIVE AMERICAN HIRING PREFERENCE Rev.11/26/2025

$21.04+Tokes Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursement Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Provide excellent service to all casino guests who utilize our offered service. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: Perform cage cashier duties according to department policy and procedure. Responsible for assigned bank drawers. Promote positive guest relations. Accurately and quickly handle a variety of money transactions. Requirements Required skills and knowledge: 1 year of cash handling experience. 6 months of front line guest service experience. Previous 10-key experience. Basic math skills. Pass NRWC pre-employment testing. Ability to work all shifts including weekends and holidays. Ability to obtain a Class III Gaming License. Preferred skills and knowledge: 6 months of Cage Cashier or casino experience. High volume cash handling experience. Knowledge of Title 31. PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat and lift up to 50 pounds. Ability to stand for assigned shift. Manual and finger dexterity for operation of equipment. Ability to tolerate a noisy, smoke-filled environment. ESSENTIAL FUNCTIONS OF THE JOB: Knowledge of departmental Guest Service Standards. Knowledge of casino promotions. Receive and exchange cash and chips for guest. Perform check cashing and credit card cash advances for guests. Process and completes fills and credit transactions. Receive and verify cash from Count Room. Prepare cash drawer reconciliation and accounting records. Serve as cashier for Main Bank, Main Bank 2, Main Bank 3, and Fill/Revenue Bank. Perform sale and redemption of slot tickets for guests. Operate currency counters and coin jet sorters in a high volume environment. Accurately and efficiently load currency cassettes and hoppers. Accurately and efficiently complete required documents and forms. Perform ATM, TRK and CRK fills, credits and reconciliation. Prepare daily bank deposits. Receive, issue and verify casino wide operating banks and revenue by department. Monitor and record Title 31 transactions for compliance. Perform other duties as assigned. NATIVE AMERICAN HIRING PREFERENCE Salary Description $21.04 +Tokes

The Table Games Dealer is responsible for providing superior guest service to patrons of our casino while dealing various table games. Duties include welcoming guests to the table, handling buy-ins and payoff transactions and dealing assigned table games while adhering to the established department policies and procedures. Effectively communicates with managers and staff, verifies fills, credits and chip amounts issued and notifies floor supervisors of any game irregularities with regards to transactions or customer play. Performs additional job duties as assigned by the department manager. Starting wage is $16.76/hr + tokes. Hourly wage increases based on games you can deal. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits. Education: High School Diploma or GED equivalent is required Satisfactory completion of dealer's training school or Casino approved equivalent Experience & Requirements: Prior casino dealing experience is required Experience dealing at least two of the three major table games (Blackjack, Roulette, and Craps) Must have good math skills Must have the ability to follow instructions and implement tasks given Physical Requirements: Ability to stand for longer than 8 hours Must be able to tolerate a smoke filled environment Additional Requirements: Must be able to work all scheduled shifts to include day, swing, graveyard and holidays All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.