Emerald Queen Casino jobs in Tacoma, WA - 64 jobs

The Patron Shuttle Bus Driver is responsible for safely transporting employees or guests to and from the casino in a timely manner utilizing casino shuttles and providing superior guest service. Duties include ensuring that the casino shuttle buses are clean and presentable at all times and reporting incidents and safety hazards to department manager as needed. Performs additional job duties as assigned by the department manager. Starting wage is $21.00/hr increasing to $21.50/hr at successful completion of 90-day orientation period. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits. Education: * High School Diploma or GED equivalent required Experience & Requirements: * Must have a valid Washington State Drivers License (no CDL required) * Must have 3 years driving experience driving a shuttle bus or similar type of vehicle * Proof of an excellent driving record required * Previous customer service experience preferred * Additional education or related experience may substitute for the minimum requirements of the position. Physical Requirements: * Must be able to reach, grasp, stand and walk while cleaning the exterior and interior of the casino shuttle buses * Must have the ability to lift 50 pounds with the mobility to climb stairs on a routine basis * Must be able to tolerate a casino smoke-filled environment * Must be able to work outdoors in inclement weather Additional Requirements: * Must provide a recent copy of driving abstract * Must be able to work all scheduled shifts and to include day, swing, graveyard, and holidays Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. All applicants must obtain a Class III B license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job postings are a brief summary of the position and the description is not intended to list all of the duties performed within the job

Requirements Required Skills and Knowledge: Nisqually Tribal Member. Willingness to study toward and earn a GED or high school diploma. 6 months experience dealing with Blackjack and completing Table Games Dealer class. Ability to learn all aspects of Table Games. Ability to follow detailed procedures, accept guidance, and correct actions. Ability to learn and use basic computer skills. Ability to work within time constraints and stay on task. Ability to learn communication skills, both verbal and written. Ability to work independently and use sound judgment. Positive guest service and teamwork skills. Ability to work all shifts, including weekends and holidays. • Ability to obtain a Class III Gaming License. PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat, and lift up to 50 pounds. Ability to stand and move around continuously during the assigned shift. Ability to stoop entails using lower extremities and back muscles. Infrequently requires crouching. Manual and finger dexterity for operating a personal computer and routine paperwork ability to tolerate a noisy, smoke-filled environment. ESSENTIAL FUNCTIONS OF THE JOB: Knowledge of departmental Guest Service Standards. Knowledge of casino promotions. Assist Table Games Team Members by performing the essential functions of a Table Games Dealer, Dual-Rate Supervisor, and Floor Supervisor positions. Learn the operation of the Casino Pit, including the player club tracking system. Always gives superior guest service. Oversees game in progress, guests, and team members in the assigned section. Safeguards company assets located in the assigned section. Assigned to pit podium, dealer station, or pit section. Supplement learning with department training, company training, and online and off-site classes. Performs other duties as assigned. Rev 6.27.2023 Salary Description $16.67 +Tokes

Requirements Required skills and knowledge: Ability to learn how to safely use cleaning solutions. Ability to learn current occupational safety standards, including Safety Data Sheets (SDS). Pass NRWC pre-employment testing. Ability to work all shifts including weekends and holidays. Ability to obtain a Class II Gaming License. Preferred skills and knowledge: Experience in general cleaning and/or ground care. PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat and lift up to 50 pounds. Ability to stand and/or move around continuously during the assigned shift. Ability to tolerate a noisy, smoke-filled environment. ESSENTIAL FUNCTIONS OF THE JOB: Knowledge of departmental Guest Service Standards. Knowledge of casino promotions. General cleaning of bathrooms, vacuuming, dusting, emptying garbage, cleaning working areas, mopping and shampooing, polishing, cleaning ashtrays and cleaning glass. Safely operate equipment. Report to Custodial Shift Lead and/or Custodial Second Lead regarding any issues or problems that arise on assigned shift. Perform other duties as assigned. NATIVE AMERICAN HIRING PREFERENCE Salary Description 20.04

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Provides excellent service to casino guests while ensuring the safety of casino assets and Team Members. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: Observe and report all activities, incidents or safety hazards to ensure protection of company assets, and safety of guests & Team Members. Respond to emergency situations as they arise. Provide excellent guest service using interpersonal and communication skills. Requirements QUALIFICATIONS: Required skills and knowledge: High school diploma or GED certificate. 1 year of guest or public service experience. Knowledge of departmental Guest Service Standards or similar experience. Ability to communicate effectively both written and orally. Must have a valid driver's license and provide a driver's abstract that must not contain any disqualifying events per the NRWC Safe Driver Policy. Basic report writing skills using standard templates, clear sentence structure, and accurate documentation of events/incidents. Basic computer skills, including email and simple use of Microsoft Office suite Basic math skills. Pass NRWC pre-employment testing, including a basic math assessment. Ability to work all shifts including weekends and holidays. Ability to obtain a Class III Gaming License. Preferred skills and knowledge: Certification in Red Wind's “Service First” Program 1 year of experience and/or training in first responder, law enforcement, security, or military related field. Knowledge of the Tribal-State Gaming Compacts, Tribal Internal Control Standards, and National Indian Gaming Commission Minimum Internal Control Standards for Class II gaming, and casino internal controls. Bi-lingual. PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat and lift up to 75 pounds. Ability to sit, stand or move continually for assigned shift. Manual and finger dexterity for routine paperwork. Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely. Ability to tolerate a smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather. ESSENTIAL FUNCTIONS OF THE JOB: Ability to operate assigned vehicles. Accomplish specific assignments, understand and comply with detailed verbal and written instructions. Appropriately react to incidents and make decisions under stress or duress. Comply with the confidentiality policy as it relates to the release or disclosure of organizational and Team Member information. Demonstrate excellent guest service skills, cooperate with other team members, and provide guest information, assistance, and service. Ensures that only authorized personnel enter secure areas. Identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication, and/or drug-related activity. Identify, assess, and assist sick or injured guests and Team Members prioritizing per triage guidelines, and provide basic first aid care. Knowledge of the location and operation of emergency equipment that includes first aid kits, AED's, fire extinguishers, wheelchairs, etc. Demonstrate proficiency in the use of all emergency equipment. Participate and qualify in various training programs such as First Aid/CPR/AED, training on how to resolve and handle conflict, handcuffing tactics, etc. Participate in Slot Machine and Table Games drop. Prepare clear, concise, and complete written reports as required. Provide security for organizational assets in accordance with established policies and procedures. Perform repetitive duties, respond to incidents, and correct unsafe or unsecured situations. Responsible for parking lot security and routine patrolling of casino property by foot, bicycle, or vehicle. May serve as the Casino Phone Operator as needed. Perform other duties as assigned NATIVE AMERICAN HIRING PREFERENCE Salary Description $24.36

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts Position Objective: Provide support for casino Team Members so that other Back of House and Front of House Team Members can provide exceptional service to our guests. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities. Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: Properly wash and store all dishes, pots and pans trays, eating utensils, cups, and small equipment for the department. Maintain the dish room and dish machine in a sanitary and efficient manner. Requirements QUALIFICATIONS Requirements: Food Handlers permit. Ability to take initiative. Current knowledge of occupational safety issues. Excellent interpersonal skills. Possess a positive attitude. Ability to stay on task. Pass NRWC pre-employment testing. Ability to work peak business hours. Ability to obtain a Class II gaming license. Preferred skills and knowledge: Six months of restaurant experience. Excellent guest service skills. Ability to learn new concepts quickly. Ability to multi-task. Ability to manage time effectively. Willingness to perform a variety of tasks. PHYSICAL REQUIREMENTS: Must be able to bend, stoop, lift, and carry items weighing up to 50 pounds on a regular and continuing basis. Must be able to stand and/or walk for long periods of time and move from area to area in the kitchen. Ability to tolerate a smoke-filled environment. Required to be able to reach with hands and arms. ESSENTIAL FUNCTIONS OF THE JOB: Set up and break down dish machine, including arms, screens, and baskets. Clean and polish machine thoroughly, removing any paper and hosing down interior. Check machine to be sure it is operating correctly and report any defects immediately.? Wash and store in proper places all dishes, pots, pans, and utensils. Check water temperature during dishwashing operation to ensure proper temperature. Remove trash from dish room and place in dumpster. Clean and sanitize garbage cans and keep clean liners in cans at all times. Clean and keep neat dish room area including detergent storage area and belt line. Keep all lowerators clean, polished, and neatly stored. Perform other duties as assigned. NATIVE AMERICAN HIRING PREFERENCE Salary Description $18.18

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals Paid Time Off & Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: This position is responsible for developing and maintaining strong relationships with valued players, identifying and attracting new clientele, and promoting loyalty through exceptional guest service and tailored incentives. The Casino Host supports the overall success of the property by maximizing player satisfaction, driving repeat business, and contributing to revenue growth through proactive engagement, hospitality, and professionalism. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: The Casino Host is responsible for providing outstanding guest service and fostering strong relationships with both new and established players to enhance their overall gaming experience. This role involves identifying high-value guests, extending personalized offers and amenities to increase the frequency of visitation. The Casino Host works closely with marketing, player development, and operations teams to promote loyalty programs, coordinate special events, and achieve guest experience, retention and revenue goals. Requirements QUALIFICATIONS Required skills and knowledge: High school diploma or GED. Minimum of two (2) years of relevant casino experience, within a strong sales-oriented position, or two (3) years of outside sales experience with a demonstrated history of managing and growing a personal client portfolio. Excellent interpersonal and sales skills with the ability to engage a diverse portfolio of guests. Proficiency in computer systems and software. Customer Relationship Management (CRM) database experience required. Experience planning, organizing, and managing special events. Ability to communicate clearly and effectively to groups, or over a public address system, in a manner that adds to an exciting entertainment atmosphere. Must have a valid Driver's License and Driver's abstract and must not contain any disqualifying events per the NRWC Safe Driver Policy. Must be able to drive guests to offsite events in the NRWC company vehicle. Excellent communication and organizational skills. Strong guest service and problem-solving skills. Self-motivated and sales-oriented mindset with a focus on guest loyalty and retention. Possess excellent decision-making skills and the ability to make sound judgements. Preferred skills and knowledge: 3+ years of related Casino Host experience. 1+ year experience utilizing Casino Player Tracking System. Certification in Red Wind's “Service First” Program. PHYSICAL REQUIREMENTS: Ability to stand or walk for the duration of your shift. Manual and finger dexterity for operation of personal computer and routine paperwork. Ability to tolerate a smoke-filled, noisy environment for extended periods of time ESSENTIAL FUNCTIONS OF THE JOB: Consistent delivery of exceptional guest service in alignment with Red Wind's “Service First” philosophy for both internal and external guests. Interact on a frequent basis with the Casino's most valuable guests to build and maintain VIP Loyalty. Leverage property amenities, programs and all available tools to targeted players as a to increasing loyalty and visitation. Develop and maintain strong relationships and regular communication with targeted guests via telephone, email, and direct mail. Consistently maintain a visible and attentive presence to your portfolio of assigned guests on the Casino floor. Provides full cycle event planning for all levels of guest, including coordinating, inviting, hosting, costing, and follow-up reporting. Promote Casino offerings and Loyalty Program benefits. Possesses a general knowledge of all games throughout the Casino. Completes all paperwork requirements and departmental logs in an accurate and timely manner. Meets the attendance guidelines of the position. Adherence to regulatory, departmental and company policies and procedures. Attends all required meetings and training. Represent Casino at both on-site and off-site events. Understand and educate guests on current and future promotions as a tool for driving engagement and visitation. Maintain strict confidentiality of all guest and Casino information. Perform other duties as assigned. NATIVE AMERICAN HIRING PREFERENCE Rev 11.14.2025 Salary Description $71,270.07

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Prepare the finest quality baked goods so that guests can have an exception dining experience. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities. Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: Bake products such as breads, pastries, cakes, cookies, and any other specialty items. Requirements QUALIFICATIONS Required skills and knowledge: One year of experience in a bake shop or a baking setting. Food handler's permit. Must be able to follow instructions and follow food preparation sheets. Strong baking, pastry, and decorating skills. Training in sanitation laws and procedures. Two years of experience in a high-volume setting, or specialty kitchen experience. Ability to take initiative and problem solving. Excellent interpersonal skills. Ability to work productively. Ability to work without direct supervision. Pass NRWC pre-employment testing. Ability to work all shifts including weekends and holidays. Ability to obtain a Class II gaming license. Preferred skills and knowledge: Excellent guest service skills. Current knowledge of occupational safety issues. Ability to learn new concepts quickly. Ability to multi-task. Ability to manage time effectively. Ability to perform all job duties accurately. Willingness to perform a variety of tasks. Ability to work within time constraints, stay on task and follow directions. PHYSICAL REQUIREMENTS: Must be able to bend, stoop, lift, and carry items weighing up to 50 pounds on a regular and continuing basis. Must be able to stand and/or walk for long periods of time. Ability to tolerate a smoke-filled environment. Required to be able to reach with hands and arms. ESSENTIAL FUNCTIONS OF THE JOB: Prepare and cook items for baking. Maintain a sanitary workstation. Bake food in quantities according to persons to be served, and according to established recipes. Inspect and taste prepared foods to maintain HACCP standards and sanitation. Assist the Sous Chef in developing food lists and ensure that sufficient items are ordered weekly; eliminate or add items to list at direction of the Sous Chef. Perform other duties as assigned. NATIVE AMERICAN HIRING PREFERENCE Rev: 6/20/24 Salary Description 21.04

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals Paid Time Off Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Assist the Security Manager in operation of the day-to-day Security and department functions. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: Responsible for the overall supervision of the Security Department in the absence of the Security Manager. Assist in the direct supervision and training of Security Shift Supervisors, and indirectly for all Security Officers, Security Dispatchers, Lead Security Officers, and Security Floor Supervisors. Assist with the department's goal to consistently provide incredible security services to our guests and Team Members, while also promoting their safety. Requirements QUALIFICATIONS Required skills and knowledge: High school diploma or GED certificate. 3 years of guest or public service experience, including a demonstrated ability to oversee guest service operations at a supervisory level, including de-escalating disputes, coordinating with other departments, and ensuring service quality under pressure with professionalism and sound judgment. 4 years in first responder, law enforcement, or security roles. Examples may include casinos or gaming security, large entertainment venues, resort or hotel security, corporate security, transit or airport security, hospital or campus security, or similar work. 3 years of casino security experience at a similarly sized property. 3 years of security supervisory experience managing teams of 20 or more employees, including a demonstrated ability to manage and support supervisory-level staff, including team development, operational planning, cross-shift coordination, and oversight of scheduling, payroll, performance management, and disciplinary processes. Knowledge in all aspects of security, surveillance systems, safety procedures, emergency response procedures, and training curriculum design and development programs. Ability to collaborate with senior leadership to align security practices with organizational goals and compliance standards Demonstrated decision making, organizational, and critical thinking skills. Ability to safeguard confidential information. Ability to obtain First Aid/CPR/AED student and instructor certifications. Ability to obtain conflict resolution, defensive tactics, and handcuffing student and instructor certifications. Must have a valid driver's license and provide a driver's abstract must not contain any disqualifying events per the NRWC Safe Driver Policy. Basic math skills. Advanced report writing skills with strong attention to detail, clear organization of multi-part incidents, and the ability to produce accurate, complete, and professional reports for internal and regulatory use. Advanced computer skills, including strong skills with Microsoft Outlook, Word, and Excel for data analysis, complex documents, and report creation Excellent interpersonal skills. Pass NRWC pre-employment testing, including a typing test at 30 WPM with minimal errors and a basic math assessment Ability to work any shift including holidays and weekends. Ability to obtain a Class III Gaming License. Preferred skills and knowledge: Certification in Red Wind's “Service First” Program. Knowledge of the Tribal-State Gaming Compacts, Tribal Internal Control Standards, and National Indian Gaming Commission - Minimum Internal Control Standards for Class II gaming, and casino internal controls. Security supervisory experience in the gaming industry. College courses in law enforcement or related field. Knowledge in the fundamentals of physical and networked access control systems Experience with medium to high security locks and keys, such as Medeco, ASSA, Abloy, Corbin, Etc. Bi-lingual. PHYSICAL REQUIREMENTS: Ability to lift 75 lbs. Ability to stand for longer than eight hours. Manual and finger dexterity for routine paperwork. Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely. Ability to tolerate a smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather. ESSENTIAL FUNCTIONS OF THE JOB: Assumes overall managerial responsibility for the department in the absence of the Security Manager. Maintains Security department policies and procedures. Oversees the handling, storing, and safekeeping of records, documents, logbooks and Casino assets. Completes detailed audits and reports as needed to ensure compliance. Cooperates with the regulatory agency in the investigation of criminal and civil violations and incidents. Responsible for multiple projects and tasks assigned by the Security Manager to support the overall operations of the Security department. Acts as the program manager for the Security Department Training Program. Conducts Security Team Member needs analysis to determine training needs; designs and revises training curriculum and methods to improve effectiveness. Provides continuing training of security team and other Team Members as needed to ensure the latest techniques for security and emergency and emergency response are integrated into the daily operations, providing the utmost protection of Casino's assets, including Team Member and guest safety. Maintains all files related to training and notified Team Members in a timely manner to ensure that they attend required annual trainings. Assists with installation, troubleshooting, repairing and maintaining access control systems, electronic key systems, locking devices, and related hardware. Conducts investigations related to lost or missing keys or prox cards. Oversees staffing and scheduling needs along with the timely completion of department evaluations. Recommends hiring and discipline within the department to the Security Manager. Knowledge of the location, operation, and maintenance of emergency equipment that including first aid kits, AED's fire extinguishers, wheelchairs, etc. Demonstrate proficiency in the use of all emergency equipment. Participate and qualify in various instructor level training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, defensive tactics, handcuffing, etc. Participate and qualify in various training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, handcuffing tactics, etc. Participate in the Slot Machine, Table Games drop and Keno-Sportsbooks drop. Patrol casino, safeguard property assets, and identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication, and/or drug-related activity. Responsible for adherence to safety requirements and OSHA regulations. Communicate essential information to Dispatchers and Emergency Personnel while maintaining professional composure and using proper terminology and etiquette. Perform other duties as assigned. NATIVE AMERICAN HIRING PREFERENCE 11/26/2025

Requirements Required Skills and Knowledge: Nisqually Tribal Member. Willingness to study toward and earn a GED or high school diploma. Ability to learn all aspects of the Slot Technician Department. Ability to follow detailed procedures, accept guidance, and correct actions. Ability to learn and use basic computer skills. Ability to work within time constraints and stay on task. Ability to learn communication skills, both verbal and written. Ability to work independently and use sound judgment. Positive guest service and teamwork skills. Ability to work all shifts, including weekends and holidays. Ability to obtain a Class III Gaming License. PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat, and lift to 75 pounds. Ability to stand and/or move continuously during the assigned shift. Ability to reach with hands and arms. Manual and finger dexterity for operating a personal computer and routine paperwork. Ability to tolerate a noisy, smoke-filled environment. ESSENTIAL FUNCTIONS OF THE JOB: Knowledge of departmental Guest Service Standards. Knowledge of casino promotions. Assist the Slots Department Team Members by performing the essential functions of the Slot Technician, Bench Tech, and Lead Technician positions. Assist guests and Slot Team Members. Ability to explain how to play the machines offered in the casino. Awareness of the gaming lights on the gaming machine(s). Proper radio etiquette. Displays a high level of guest service skills. Repairs, modifies and maintains Slot machines and Ticket Redemption Kiosks. Gain experience in the repair and maintenance of electrical equipment. Learn to maintain proper documentation and parts inventory required for the position. Always gives superior guest service. Coordinates Slot tech operations to obtain maximum efficiency and economy. Assigned to attend floor section, bench tech area, or slot admin area. Supplement learning with department and company training, online, and/or off-site classes. Performs other duties as assigned. Rev 6.27.2023 Salary Description $21.04 +Tokes

The Income Auditor Level 1 performs accounting work related to the auditing of gaming and non-gaming revenue of the Emerald Queen Casino. This position begins at $26.14/hr with an increase to $26.71/hr at successful completion of 90-day orientation period. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits. The Income Auditor I position includes the following duties: Performs daily audits of gaming revenues and gaming comps. Reconciles cash amounts recorded by Soft Count to revenue reports. Reconciles and audits non-gaming revenue transactions and sales. Calculates and reports cashier variances. Prepares reports for General Ledger. Calculates and reports daily cage deposit amount to the Cage Department. Prepares exception reports. Maintains and issues casino controlled forms. Performs initial review of Multiple Transaction Logs for accuracy. Performs initial review of W-2G and 1042-S tax forms for accuracy. Complies with internal controls and procedures of the Emerald Queen Casino. Interfaces with external and internal auditors, and Tribal Gaming agents. Performs other job related duties as assigned. Minimum Requirements: High School Diploma or GED equivalent is required. Two year degree in accounting, math or completion of a business, vocational, or technical college in accounting, bookkeeping, business or related field is required. Additional related education or experience may substitute for the minimum requirements. Competencies: Seeking a skilled professional with expertise in Emerald Queen Casino Internal Controls, income audit practices, Tribal-State Gaming Regulations, and proficiency in accounting software, spreadsheets, and office equipment. This role requires performing detailed audits, reconciling accounts, preparing reports, ensuring compliance, and collaborating effectively with auditors, regulators, and finance managers. Performance Requirements: Must be able to learn and perform Income Audit assignments in the following areas: Credit Card Batch, Daily Comp Audit, Food and Beverage Audit, Gift Shop Audit, Print and Sort F&B and Gift Shop Reports, Reconcile Managers Meals, Ticket Master Audits, Weekly Ticket Shred, Class III Drop Box Reconciliation, TRM Cash-out Analysis, TLS Progressive Jackpot, and Rounds-generating and collecting reports from other departments in the casino. PHYSICAL REQUIREMENTS This position is subject to long periods of sitting, use of hand and finger dexterity, use of eye sight, long periods of concentration, lifting or moving items weighing up to 40 pounds, and work in a smoke filled environment. Additional Requirements: Must be able to work all scheduled shifts to include day, swing, graveyard and holidays All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: To maintain the repair and safety of the facility to ensure quality and an exceptional experience for guests. Oversees maintenance of Casino buildings and grounds. Hands on work including plumbing, electrical repair, carpentry, and general cleaning. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities. Our Vision: Creating Incredible Experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork Requirements QUALIFICATIONS Requirements: High school diploma or GED certificate Five years of experience in all aspects of building maintenance, including plumbing, electrical repair, carpentry and servicing kitchen, HVAC equipment and hot water boilers. Provide a Driving Abstract Must have a valid Driver License and Driver's abstract must not contain any disqualifying events per the NRWC Safe Driver Policy. Ability to follow through with tasks in a timely manner Ability to work in a team environment Some administrative ability including record keeping Ability to work without direct supervision Possess excellent decision-making skills Demonstrates honesty in the workplace Excellent verbal and written communication skills Current knowledge of occupational safety issues Pass NRWC pre-employment testing Ability to work all shifts including weekends and holidays Ability to obtain a Class III Gaming License Preferred skills, knowledge and behavior: HVAC maintenance or advanced carpentry skills Excellent guest service skills PHYSICAL REQUIREMENTS: Ability to stoop, kneel, crouch, reach, push, pull Ability to stand or move around continuously for 8 or more hours Ability to reach up to a height of 69” while lifting items up to 50 pounds Ability to tolerate a smoke-filled environment NATIVE AMERICAN HIRING PREFERENCE Salary Description $28.20

) Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry-cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursement Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Consistently provide fast, friendly service in parking and retrieving guest vehicles, while ensuring safest vehicle handling operations possible. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: Park and retrieve guest vehicles in a fast and friendly manner while consistently exercising the department's vehicle handling safety standards. ESSENTIAL FUNCTIONS OF THE JOB: Maintain efficiency in parking guest vehicles in the designated valet lots, keeping valet lanes free of vehicles at all times. Ability to smoothly keep up with the flow of valet traffic, even during high volume times. Provide the highest level of front-door guest service upon guest arrival (smile, open vehicle doors, introduction greetings). Fully inspect vehicles upon arrival, notating the claim ticket with any present damage. Ensure safe vehicle handling operations in parking and retrieving guest vehicles. Educate arriving guests of daily promotions and other casino happenings. Immediately report any vehicle damage to the Lead on duty. Ensure safe and proper handling of guest keys. Full adherence to the department's Tip/Toke handling and reporting policy. Maintain neat and orderly fashion of managing keys, vehicles, and all end of shift documentation (vehicle claim tickets, etc.). Immediately report any and all guest service-related issues to the lead on duty. Perform other duties as assigned. Requirements QUALIFICATIONS: Required skills and knowledge: Excellent guest service. Clear understanding of basic traffic and driver safety. Ability to adhere to the departments requirements pertaining to safe vehicle handling operations to avoid collision and guest vehicle damage. Ability to drive standard and automatic vehicles. Provide a Driving Abstract. Must have a valid Driver License and Driver's abstract must not contain any disqualifying events per the NRWC Safe Driver Policy. Pass NRWC pre-employment testing. Ability to work all shifts including weekends and holidays. Ability to obtain a Class II Gaming License. Preferred skills and knowledge: Previous Valet Attendant experience. PHYSICAL REQUIREMENTS: Ability to continuously stand and/or run for an 8-10 hour shift. Ability to work outside, exposed to the elements in a hot or cold environment, in temperatures in excess of 100 degrees or below 32 degrees. Ability to tolerate a noisy, smoke-filled environment. NATIVE AMERICAN HIRING PREFERENCE Salary Description $16.67 +High Tips

$18.18+Tips Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: As a Busser in the Grille and you are to provide our guests with an atmosphere of exceptional service and professionalism at all times, in return this will enhance their dining experience. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: To assist in the setup, operation, and cleanup of the restaurant. ESSENTIAL FUNCTIONS OF THE JOB: Assists wait staff when needed. Pre bus, clear and resets tables during and at the conclusion of each course according to established standards. Sets up bus station. Makes sure all flatware and glassware are polished. Cooks off bread at the start and during shift. Perform other duties as asked. Requirements Required skills and knowledge: Food Handlers Permit Excellent guest service skills. Ability to multi-task. Ability to meet deadlines. Possess a positive attitude. Pass NRWC pre-employment testing. Ability to work all shifts including weekends and holidays. Ability to obtain a Class II gaming license. Preferred skills and knowledge: Six months' restaurant experience. Willingness to perform a variety of tasks. Ability to take initiative. Possess active listening skills. PHYSICAL REQUIREMENTS: Must be able to bend, stoop, lift, and carry items weighing up to 50 pounds on a regular and continuing basis. Must be able to stand and/or walk for long periods of time and move from area to area in the kitchen. Ability to tolerate a smoke-filled environment. Required to be able to reach with hands and arms. NATIVE AMERICAN HIRING PREFERENCE

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Aflac Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Assist Shift Supervisor and Floor Supervisor with the operation of the day- to-day security tasks, conducts training for all newly hired Security Department Team Members. Provides ongoing training and skills development as directed. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: Responsible for assisting with the overall supervision of the Security Department on designated shift. Assist the Security Department leadership team with compliance with Tribal, State Compact and departmental procedures. Work with other management in handling alleged criminal activities, protecting company assets, and handling Team Member/guest incidents. Assist in training of Security Officers & Security Dispatchers, and in promoting the safety of guests and Team Members. Requirements QUALIFICATIONS Required skills and knowledge: High school diploma or GED certificate. 1 year of guest or public service experience. 1 year in first responder, law enforcement, or security roles. Examples may include casinos or gaming security, large entertainment venues, resort or hotel security, corporate security, transit or airport security, hospital or campus security, or similar work. 1 year of experience working in a highly regulated environment. Examples may include casino or gaming, healthcare, aviation, financial services or banking, higher education, public safety agencies, utilities, military, or government or tribal government operations with formal compliance requirements. Ability to obtain First Aid/CPR/AED student and instructor certifications Ability to obtain conflict resolution, defensive tactics, and handcuffing student and instructor certifications. Must have a valid driver's license and provide a driver's abstract that must not contain any disqualifying events per the NRWC Safe Driver Policy. Basic math skills. Intermediate report writing skills with the ability to document complex incidents, organize information clearly, and apply proper grammar, spelling, and formatting. Intermediate computer skills, including daily use of Microsoft Outlook, Word, and Excel for communication, reports, and data entry Pass NRWC pre-employment testing, including a typing test at 30 WPM with minimal errors and a basic math assessment Ability to work all shifts including weekends and holidays. Ability to obtain a Class III Gaming License. Preferred skills and knowledge: Certification in Red Wind's “Service First” Program. 1 year of supervisory experience. Knowledge of the Tribal-State Gaming Compacts, Tribal Internal Control Standards, and National Indian Gaming Commission - Minimum Internal Control Standards for Class II gaming, and casino internal controls Bi-lingual. PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat and lift up to 75 pounds. Ability to sit, stand or continuously move for assigned shift. Manual and finger dexterity for operation of personal computer and routine paperwork. Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely. Ability to tolerate a noisy, smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather. ESSENTIAL FUNCTIONS OF THE JOB: Account for lost and found property in accordance with established department procedures. Assists with maintaining security reports, documents, and equipment. Assume primary security responsibility for designated shift in absence of Security Management/ Shift Manager/Supervisor. Communicate essential information to Dispatchers and Emergency Personnel while maintaining professional composure and using proper terminology and etiquette. Conducts investigations related to lost or missing keys or prox cards. Conducts Security Officer/Dispatcher needs analysis to determine training needs; designs and revises training curriculum and methods to improve effectiveness. Continuous observation for safety hazards and immediate reporting for correction. Cooperates with the regulatory agency in the investigation of criminal and civil violations and incidents. Coordinates or conducts various trainings, such as defensive tactics, handcuffing, CPR/AED & First Aid, legal, report writing, role orientation, drop team, and dispatch. Creates and maintains training documentation for Security Officer and Security Dispatcher programs. Demonstrate proficiency in the use of all emergency equipment. Follow established key control procedures without compromising the security of the casino. Greet and monitor the activity of all guests, both internal and external while providing superior guest service. Identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication and/or drug related activity. Identify, assess, and assist sick or injured guests and Team Members prioritizing per triage guidelines, and provide basic first aid care. Knowledge of departmental Guest Service Standards. Knowledge of the location, operation, and maintenance of emergency equipment that including first aid kits, AED's fire extinguishers, wheelchairs, etc. Observe and report security incidents, then complete detailed incident and procedural violation reports. Oversee shift compliance with procedures for protecting company assets. Participate and qualify in various instructor-level training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, defensive tactics, handcuffing, etc. Participate and qualify in various training programs such as First Aid/CPR/AED, training on how to resolve and handle conflict, handcuffing tactics, etc. Participate in the Slot Machine, Table Games drop and Keno-Sportsbook drop. Patrol casino, safeguard property assets, and identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication, and/or drug-related activity. Prepares periodic reports for Shift Manager/Supervisor and management updates on Security Officer/Dispatcher training compliance with training requirements. Promote a safe, friendly environment for guests and Team Members. Provide escorts for all departments, Team Members and guests as indicated by internal controls and departmental procedures. Responsible for planning, coordinating, and monitoring training for newly hired Security Officers and Security Dispatchers, and ongoing training for existing team members in the Security Department. Verify identification of anyone less than 21 years of age and have the ability to recognize fraudulent documents. Working knowledge of casino rules, policies, activities and/or promotions in order to assist with guest inquiries. Working knowledge of the Casino Emergency Preparedness Action Plan and Incident Command Protocol. Perform any other duties as assigned. NATIVE AMERICAN HIRING PREFERENCE 11/26/2025 Salary Description $28.20

The Facilities Worker is responsible for providing superior guest service to patrons of the casino by keeping the interior and exterior of the casino clean and presentable during business hours. Duties include emptying trash cans, cleaning and maintaining the restroom facilities, replenishing items such as tissue and hand soap, sweeping and mopping and wiping down casino gaming machines. Performs other job-related duties as assigned by department manager. Starting wage is $17.31/hr, increasing to $17.91/hr at successful completion of 90 days. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits. Education: High School Diploma or GED equivalent required Experience & Requirements: Must have experience in general housekeeping Must have knowledge of using cleaning solutions and repairing cleaning equipment Physical Requirements: Must be able to stand for longer than 8 hours The ability to lift up to 75 pounds Mobility to climb stairs on a routine basis Must be able to tolerate a smoke filled environment Additional Requirements: Must be able to work all scheduled shifts to include day, swing, graveyard and holidays All applicants must obtain a Class III B license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.

The Table Games Dealer is responsible for providing superior guest service to patrons of our casino while dealing various table games. Duties include welcoming guests to the table, handling buy-ins and payoff transactions and dealing assigned table games while adhering to the established department policies and procedures. Effectively communicates with managers and staff, verifies fills, credits and chip amounts issued and notifies floor supervisors of any game irregularities with regards to transactions or customer play. Performs additional job duties as assigned by the department manager. Starting wage is $16.76/hr + tokes. Hourly wage increases based on games you can deal. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits. Education: High School Diploma or GED equivalent is required Satisfactory completion of dealer's training school or Casino approved equivalent Experience & Requirements: Prior casino dealing experience is required Experience dealing at least two of the three major table games (Blackjack, Roulette, and Craps) Must have good math skills Must have the ability to follow instructions and implement tasks given Physical Requirements: Ability to stand for longer than 8 hours Must be able to tolerate a smoke filled environment Additional Requirements: Must be able to work all scheduled shifts to include day, swing, graveyard and holidays All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.

Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals Paid Time Off Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursements Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Provide comprehensive supervision of Team Members and security operations on the assigned shift. Monitor and address guest compliance with casino regulations, policies, and procedures. Collaborate with other departments to resolve incidents. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Diversity, Accountability, Respect, Teamwork JOB SUMMARY: Manage Security Department operations on the assigned shift, ensuring safety, asset protection, and policy compliance. Supervise and develop Security Team Members while addressing guest incidents, including resolving policy violations, issuing warnings, or barring guests as needed. Collaborate with other department leadership to provide support for escalated guest incidents. Coordinate with Security Management and the Nisqually Tribal Gaming Agency to address alleged criminal or regulatory matters. Assist in implementing security policies and procedures to maintain a safe environment for guests and Team Members. Requirements QUALIFICATIONS Required skills and knowledge: High school diploma or GED certificate. 2 years of guest or public service experience, including a demonstrated ability to oversee guest service operations at a supervisory level, including de-escalating disputes, coordinating with other departments, and ensuring service quality under pressure with professionalism and sound judgment. 3 years in first responder, law enforcement, or security roles. Examples may include casinos or gaming security, large entertainment venues, resort or hotel security, corporate security, transit or airport security, hospital or campus security, or similar work. 2 years of casino security experience at a similarly sized property. 3 years of supervisory experience managing teams of 10 or more employees, including a demonstrated ability to lead and manage teams, including Team Member development, scheduling and payroll coordination, performance evaluations, and disciplinary procedures. Must have a valid driver's license and provide a driver's abstract that must not contain any disqualifying events per the NRWC Safe Driver Policy. Knowledge of security and surveillance systems and safety procedures. Ability to obtain First Aid/CPR/AED student and instructor certifications. Ability to obtain conflict resolution, defensive tactics, and handcuffing student and instructor certifications. Basic math skills. Advanced report writing skills with strong attention to detail, clear organization of multi-part incidents, and the ability to produce accurate, complete, and professional reports for internal and regulatory use. Advanced computer skills, including strong skills with Microsoft Outlook, Word, and Excel for data analysis, complex documents, and report creation Pass NRWC pre-employment testing, including a typing test at 30 WPM with minimal errors and a basic math assessment. Ability to work any shift including weekends and holidays. Ability to obtain a Class III Gaming License. Preferred skills and knowledge: Certification in Red Wind's “Service First” Program. Casino supervisory experience. Knowledge of Tribal-State Gaming Compacts, Tribal Internal Control Standards, and National Indian Gaming Commission - Minimum Internal Control Standards for Class II gaming, and casino internal controls Table games protection knowledge. Experience with medium to high security locks and keys, such as Medeco, ASSA, Corbin, Etc. Demonstrated ability to manage and develop people Bi-lingual. PHYSICAL REQUIREMENTS: Ability to bend, reach, push, pull, squat and lift up to 75 lbs. Ability to sit, stand or continuously move for assigned shift. Manual and finger dexterity for operation of personal computer and routine paperwork. Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely. Ability to tolerate a noisy, smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather. ESSENTIAL FUNCTIONS OF THE JOB: Account for lost and found property in accordance with established department procedures. Assume primary supervisory responsibility for designated shift in absence of Security Management. Communicate essential information to Dispatchers and Emergency Personnel while maintaining professional composure and using proper terminology and etiquette. Conducts needs analysis to determine training needs for all direct report positions, and coordinates with the Security Training Supervisor for training and skill development. Cooperates with the regulatory agency in the investigation of criminal/civil violations and incidents. Responds to incidents involving violations of casino policies, procedures, rules, and regulations. Where needed, takes guest action in the form of warnings, refusal of service, barrings, or requests for extended barrings. If applicable, acts and coordinates with various department leadership teams, routing matters for their action. Follow established key control procedures without compromising the security of the casino; to include conducting investigations related to lost or missing keys or prox cards. Greet and monitor the activity of all guests while providing superior guest service. Promoting a safe, friendly environment for guests and Team Members. Identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication and/or drug related activity. Identify, assess and assist sick or injured guests and Team Members prioritizing per triage guidelines, and provide basic first aid care. Maintain a working knowledge of departmental Guest Service Standards and support incorporating these within the casino. Knowledge of the location, operation, and maintenance of emergency equipment that including first aid kits, AED's fire extinguishers, wheelchairs, etc. Demonstrate proficiency in the use of all emergency equipment. Observe and report security incidents, then complete detailed incident and procedural violation reports. Participate and qualify in various instructor level training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, defensive tactics, handcuffing, etc. Participate and qualify in various training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, handcuffing tactics, etc. Participate in the Slot Machine, Table Games drop and Keno-Sportbook drop. Patrol casino, safeguard property assets, and identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication, and/or drug-related activity. Oversee shift compliance with these procedures as well. Recommend hiring and discipline within the department to the Security Management. Responsible for adherence to safety requirements and Federal OSHA regulations on their designated shift. Responsible for multiple projects and tasks assigned by the Security Management to support the overall operations of the Security department. Responsible for Security shift schedules, performance evaluations, reports, time records, documents and equipment. Working knowledge and skills using the Microsoft Office Suite and technical applications related to physical security. Working knowledge of casino rules, policies, activities, and/or promotions in order to assist with guest inquiries. Working knowledge of the Casino Emergency Preparedness Action Plan and Incident Command Protocol. Act as the Incident Commander in major incidents. Perform other duties as assigned. ________________________________________ NATIVE AMERICAN HIRING PREFERENCE Rev.11/26/2025

Management reserves the right to change the essential duties of this position description from time to time as necessary This position is responsible for day-to-day operation of Food & Beverage division. Will oversee all food and beverage areas and will implement departmental procedures, and ensure compliance with divisional training needs. Fills in for, and assists all other team members, as needed. Ensures the health and safety of all guests and team members and will ensure compliance with all applicable health and safety codes. This position ensures the confidentiality, security, and accuracy of guest's records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times. SUPERVISORY RESPONSIBILITY: This position directly supervises: Bussers, Hosts, Servers, Cashiers, Bartenders, Cocktail Servers, and Bar Backs. ESSENTIAL FUNCTIONS: The essential functions of the Food & Beverage - Supervisor include but not limited to: Promotes and insures delivery of positive guest and team member's relations. Ensures food quality and quantity for all food venues. Attends and participates in department manager meetings. Prepares schedules for assigned outlet. Works with all mangers in relation to day-to-day details, (cleaning, prepping, organizing, in house promotions signage, comfort, etc.). Oversee the success and responsibility for F&B's role in events, parties, catering, banquets, and concerts. Hands on with the evaluation process with managers and supervisors. Ensures quality guest service through development and implementation of team member training programs, including but not limited to new hire orientations and guest service training. May assist management staff with administrative duties, such as: menu, food, labor analysis, and payroll. Is current on facility disaster plans and responds appropriate. Ensures compliance with all regulatory agencies and State and Federal laws. Maintains a strong presence on the floor. Ensures productivity. Monitors staffing levels. Ensures Team Member development via coaching. Count and accurately record gift shop inventory monthly. Performs other duties as assigned. EDUCATIONAL REQUIREMENTS: A high school diploma or GED is required. SKILL, KNOWLEDGE AND EXPERIENCE REQUIREMENTS: Must have three (3) years of experience in food and beverage, plus two (2) years of supervisory responsibility in an F&B Capacity and/or Casino environment required. A working knowledge in the following areas: lounge, sports bar, deli, cafeteria, buffet, catering, and fine dining. Must be able to learn and work with a POS system, Micro's experience highly desirable. Must be able to motivate and have superior guest and team member relations. Must have State and County sanitation procedures knowledge and will be required to possess a current Washington State Food Handlers Permit and a Washington State Liquor License. Must be a minimum of 21 years old and have the ability to obtain and retain a Washington State Class II Gaming License; successfully pass a pre-employment drug screen; Is this for offsite banquets or catering? PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. This position requires footwear with non-skid, slip resistant soles that will enable the team member to navigate a kitchen environment safely on floor surfaces commonly found in restaurants (i.e., smooth, wet, and greasy restaurant quarry tile). While performing the duties of this position, the employee is frequently required to stand; walk; use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 75+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics described here are representative of those a team member encounters while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May be exposed to continuous exposure to water, heat, and may from time-to-time exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment.

Management reserves the right to change the essential duties of this position description from time to time as necessary. can be considered for an alternate work location for no more than two days per week. The IT Cybersecurity Network Engineer on-site plays a mission-critical role in protecting the casino's gaming operations, financial transactions, player data, and enterprise network infrastructure. This role is responsible for architecting, engineering, and securing next-generation network and cybersecurity solutions that support 24/7 casino operations. The Cybersecurity Network Engineer ensures compliance with gaming commission regulations, NIGC requirements (for tribal properties), PCI DSS, and all internal security standards. The IT Cybersecurity Network Engineer requires advanced expertise in modern network security architecture, real-time threat detection, zero-trust frameworks, and segmented network environments that support gaming, cage and count rooms, hospitality systems, and administrative operations. This role collaborates with security leadership, internal auditors, gaming regulators, and third-party vendors to maintain a secure and highly available environment. Responsibilities include maintaining and administering all aspects of the company's computer networks, including network hardware & software, assisting with disaster recovery design, planning and implementation, securing and protecting all data in motion, configuring, monitoring and maintaining firewalls, and replacing faulty network hardware components when necessary. SUPERVISORY RESPONSIBILITY: This position does not have any supervisory responsibilities. ESSENTIAL FUNCTIONS: The essential function of the Cybersecurity Network Engineer includes but not limited to: Maintaining and administering the company's computer networks and related network environments including systems software, applications software, hardware, wireless, and configurations. Configuring and managing firewalls and other network security devices. Implement and maintain enterprise security solutions, including firewalls and VPN. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Monitoring network performance to determine if adjustments need to be made. Working with the team performing disaster recovery operations when required. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software. Create and maintain detailed Network and Server Documentation and Procedures. Knowledge: Maintains a thorough knowledge of infrastructure, servers, server-side software, and network operating systems. Stays abreast of current technology. All other duties as assigned. EDUCATIONAL REQUIREMENTS: Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field preferred. Minimum 4-7 years of combined experience in network engineering and cybersecurity roles. Three (3) years of progressive IT experience (preferred), OR five (5) years of progressive IT network engineering experience. SKILLS, KNOWLEDGE, AND EXPERIENCE REQUIREMENTS: The IT Network working related certifications, work experience or a combination can be used in lieu of education or experience at Managements discretion. Ability to implement, administer, and troubleshoot network infrastructure devices, including switches, firewalls, routers, and wireless networking. In-depth understanding of the OSI Model. Ability to map and create accurate network diagrams and use Microsoft Visio. Experience in Casino, gaming, tribal government, or high-security environments strongly preferred. Ability to effectively present information in one-on-one and small group situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Experience with Aruba Switches Preferred. Experience with Palo Alto Firewalls Preferred. Experience with Illumio and Zscaler Preferred. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Ability to work with all levels of staff within and outside of IT and outside of the organization. Must be able to successfully pass a Pre-Employment Network Engineering Aptitude test. Professional certifications: Preferred: CISSP, CISM, CCNP Security, CCNP Enterprise CEH, GSEC, GCIA, GCWN Security +,CySA+, CASP+ Illumio, Zscaler Palo Alto PCNSE, Fortinet NSE4+ Performs other duties as assigned. Must be at least 21 and older and have the ability to obtain and retain a Washington State Class III Gaming License; and successfully pass a pre-employment drug screen. PHYSICAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the team members frequently required to stand, walk, use hands to finger; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position include close vision, distance vision, depth perception, and ability to adjust to focus. ENVIRONMENT: The environment characteristics describe here are representative of those a team member may encounter while performing the essential functions of the position. Primarily indoors and may be exposed to heavy smoke and fluctuations in temperature while in and around the Casino and/or Hotel. May also, from time-to-time be exposed to noise from slot machines, customers, music and public announcement system, as is common in a Casino and/or Hotel environment. Lucky Eagle Casino & Hotel operates in a 24/7 environment. PROPERTY REQUIREMENTS: In support of LEC&H's Pride in Property values, this position, like all LEC&H positions, assists with the daily cleaning of public and team member spaces, ensuring all team members properly cleaning (to property standards) and sanitized; examples of daily cleaning protocols include but are not limited to the cleaning of work areas, machines, equipment, using cleaning and sanitizing agents and report of any and all cleanliness issues.