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POLICE DISPATCHER I 12
California State University System 4.2
Remote emergency communications operator job
with accuracy and speed under the pressure of time-sensitive deadlines. s. Ability to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology. t. Ability to travel and attend various meetings, training seminars, and conferences.
u. Ability to become a trainer.
v. Ability to work and associate with a diverse community in an effective, professional and courteous manner.
w. Achievement of the POST Dispatcher certificate.
Minimum Qualifications:
Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases.
Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such a background check, physical and psychological examinations, drug testing, and related requirements.
a. Must be available to rotate shifts, work nights, weekends, overtime, holidays and emergency call-back.
b. Must have ability to type or word process 45 wpm.
c. Must meet the minimum requirement set for by the California State University System in the Classification and Qualification Standards for a Police Dispatcher at the Position Skill Level I.
d. Must be able to pass the P.O.S.T background investigation for law enforcement dispatcher position.
Preferred Qualifications:
Two years of clerical experience involving public contacts; or one year of military or civilian public safety (police/fire) experience; or one year experience as dispatcher (or equivalent) operating radio or other communications equipment
A California POST Basic Dispatch certificate or proof of a California POST Entry-Level Dispatcher Selection Test Battery Total T-Score of 55 or higher.
Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:
* Letter of Interest
* Resume or Curriculum Vitae
* Contact information for at least three professional references
Application Deadline: The deadline to submit application materials for first review is 11:55 p.m. on November 30, 2025.
Any inquiries about this recruitment can be directed to ******************** or Cal Poly Humboldt's Human Resources Office at **************.
We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude, we are genuinely committed to developing trusting, reciprocal, and long-lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.
Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.
Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.
CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to ***************.
Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a "Campus Security Authority", pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.
CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)
Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.
Class Code: 8800
Publication Date: November 14, 2025
Advertised: Nov 14 2025 Pacific Standard Time
Applications close:
$46k-57k yearly est. Easy Apply 60d+ ago
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Telecommunications
Vp 3.9
Emergency communications operator job in Columbus, OH
Telecommunications Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry.
Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in telecommunications.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$24k-38k yearly est. Auto-Apply 60d+ ago
Telecommunications
Veterans Prime, Inc.
Emergency communications operator job in Columbus, OH
Telecommunications Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry.
Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in telecommunications.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$26k-40k yearly est. Auto-Apply 60d+ ago
Communication Services Telecommunication Operator
Cleveland Clinic 4.7
Remote emergency communications operator job
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleCommunication Services Telecommunication OperatorLocationClevelandFacilityRemote LocationDepartmentCRP Command Center-Cleveland Clinic Martin HealthJob CodeB0414FShiftDay/Evening RotationSchedule5:30am-11:00pmJob SummaryJob Details
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers, and staff safe and secure. As a Communication Services Telecommunication Operator, you'll play an essential role in this mission by providing quick and accurate processing of all telecommunications needs. You will answer all incoming phone calls on a multi-function phone system, responding to general inquiries and calls for emergency requests, suspicious persons, medical emergencies, suicides, bomb threats, and other crisis calls. In this role, you will be able to enhance your customer service and communication skills while being a part of a growing healthcare organization.
A caregiver in this position works 3 8-hour shifts or 2 12-hour shifts per week. The Call Center operates Monday-Friday, 24/7, and 5:30AM - 9:00PM on weekends. Availability to work 1-2 weekend days and potentially one weekday is required.
This caregiver must live within a commutable distance to Martin Health locations to attend on-site training, meetings and support emergencies, as needed.
A caregiver who excels in this role will:
Receive, record and respond to all phone calls, emergency calls and oxygen alarms.
Answer all incoming phone calls on a multi-function phone system.
Respond to general inquiries and calls for emergency requests, suspicious persons, medical emergencies, suicides, bomb threats and other crisis calls.
Process calls according to given situation.
Determine priority and protocol and dispatch security personnel accordingly.
Operate Nortel console.
Receive and screen all incoming and outgoing calls to determine proper routing and provide system usage information and assistance.
Answer all calls identifying facility and operator's name with appropriate greeting.
Place and record all outgoing local, long distance and international calls for physicians and other clinic personnel.
Operate page console and associated equipment.
Provide in-house, long-range and paging services for clinic caregivers and outside callers.
Notify proper personnel during traumas and medical emergencies.
Assist clinic personnel in contacting on-call physicians and staff physicians.
Provide outside callers with medical assistance by directing to appropriate service.
Perform answering service duties for physicians and special services, take and deliver messages for staff physicians, residents and other clinic personnel upon request, and answer and contact proper personnel as required.
Handle emergency calls on the emergency phone line designated for same-medical emergencies.
Activate emergency code pagers and make necessary phone calls to responding personnel.
Assist as back up for the security emergency line and respond after two rings if not answered.
Process and distribute the on-call schedule on a weekly and timely basis.
Consistently process all patient information according to HIPAA policy and procedures adhering to patient's rights and confidentiality.
Minimum qualifications for the ideal future caregiver include:
Knowledge of the Nortel console and pate equipment
Knowledge of placing local, long distance and overseas calls, directory information and oral paging
Demonstrated knowledge of CRT/PC operation
Knowledge of fax machines
Clear, concise speaking voice
Computer, oral and written communication, customer service and interpersonal skills
Preferred qualifications for the ideal future caregiver include:
High School Diploma or GED
Experience in a medical/hospital environment or call center
One year of Switchboard experience
Experience with the Nortel phone system
Physical Requirements:
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to communicate and exchange accurate information
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Job Description
Experienced Remote Dispatcher / Emergency Breakdown Services
Train from home. Work from home. Enjoy the benefits of starting wages of $16 to $17 per hour based on experience plus shift differential available. You'll also receive competitive healthcare, a great time off package, and enjoy the atmosphere of a company that focuses on career development with internal advancement opportunities.
As an Emergency Breakdown Services Dispatcher and Customer Service Advocate with TTN Fleet Solutions, you'll be helping stranded truck drivers by dispatching roadside repair, tow service, accident management, and cargo recovery professionals. We'll train you to understand the needs of these drivers, dispatch the right solutions, and communicate with drivers and vendors for a successful outcome.
You'll be a hero… getting drivers back on the road and safely home to their families.
Required Skills
One to three years dispatch experience REQUIRED
A positive attitude ready to serve customers
Answers phones in a quick and professional manner
Attention to detail with organizational skills
Actively listen and document conversations
Strong communication skills by email and chat
Collaborate with peers and leaders to resolve customer concerns
Acts with respect and integrity
Desired Skills
Ability to evaluate a situation and determine the appropriate level of response
Ability to remain calm, empathize and act with confidence during stressful situations
Ability to establish and maintain effective working relationships
Ability to multi-task in a dynamic fast-paced environment
Ability to read maps and provide directions
*Bilingual skills are a plus (Spanish or French)
Requirements
Stable, high-speed internet - must meet minimum requirements, monthly internet stipend given!
Computer equipment provided
Ability to use Zoom effectively and type at least 35 WPM with 80% accuracy
Pass a background check and drug test
Must live and work in the United States
Three weeks of paid Virtual Classroom training, Monday - Friday 8 am - 5 pm CST
Quiet and distraction-free working area is MANDATORY
Spend long periods of time on the phone while seated
Preference will be given to candidates with at least one to three years of dispatch, fleet maintenance, or transportation industry experience.
This is a tremendous opportunity to work at home, full-time, and for an established industry leader. Morning, afternoon, and evening shifts are available. One weekend day required. Overtime pay is available.
Salary: Starting at $16.00 or more per hour depending on experience with shift differential available.
$16-17 hourly 6d ago
Public Safety Dispatcher
Steiner + Associates 4.6
Emergency communications operator job in Columbus, OH
Easton, named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates.
JOB SUMMARY: Under the direction of supervision, Public Safety Dispatcher performs variety of dispatching duties for emergency and non-emergency calls; dispatches security officers to calls for service; dispatches operations and other department to call of services and operates a variety of communication equipment including radio, telephone, alarm systems, emergency notification platforms, access controls and computer systems.
CORE FUNCTION & RESPONSIBILITIES:
Oversee operations of the Communications Center including, radio traffic, dispatching officers, tracking of officer's assignments, and answering departmental phones. Responsible for monitoring the property cameras, fire alarms and burglar alarms.
Receive emergency and non-emergency call of service, dispatch units accordingly
Determine nature and location of call, determine priority of calls and dispatch units accordingly
Provide assistance, information and direction to non-emergency callers.
Maintain awareness of field units' activities within the computer aided dispatch (CAD) system; communicate with field units via radio in accordance with Federal Communications Commission (FCC) regulations and; maintain status and location of units in patrol.
Input all pertinent radio transmission into CAD system.
Communicate information, verbal and/or written instructions from fellow officers, supervisors, management, tenants and the general public. Maintain equipment control by signing out property keys and departmental radios and other equipment.
Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems and Traffic Counters throughout the property. Monitor and calmly react to emergencies and activities throughout the center.
Enforce property Code of Conduct with all patrons, customers, tenants, and employees consistently using the utmost professional courtesy. Properly enforce and follow all policies and procedures as designated in the Public Safety Officer Training Manual.
Prepare accurate and thorough security reports that document information about the incidents that occur on company property, to assist with the evaluation of safety and security of the property. Maintain a neat and orderly security filing system within the Communication Center.
COMPETENCIES
Communication Proficiency
Excellent Customer Service
Good Judgement
Objectivity
Confidentiality/Discretion
Ethical conduct
Safety Management
Professionalism
Dependable
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this position, the employee will be exposed to outside weather conditions and may frequently walk on slippery or uneven surfaces. The noise level in the work environment is frequently loud.
TRAVEL
No travel is expected for this position.
REQUIRED EDUCATION AND EXPERIENCE
High School Diploma or equivalent
Previous security, military, law enforcement experience or 2+ years of college coursework, preferred, but not required.
Basic computer skills, including Excel and Word is preferred
Must be 21 years of age
Must possess a valid driver's license
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO STATEMENT
Steiner Real Estate Services is proud to be an Equal Employment Opportunity employer that is committed to inclusion and diversity. We seek individuals from all backgrounds to join our team and encourage our employees to bring their authentic selves to work.
Steiner Real Estate Services will not tolerate discrimination and harassment of any type regarding race, color, religion, national origin, age, sex, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We offer competitive pay plus benefits including Medical/Dental/Vision/Life and Disability Insurance and 401k.
$22k-29k yearly est. 60d+ ago
Communications Technician/911 Dispatcher - Jan 2026 Exam
City of Dublin, Oh 3.4
Emergency communications operator job in Dublin, OH
Class Concept Are you looking to make a difference every day, with each call that you answer? Apply now to be part of our 911 emergencycommunications team that assists in saving lives, protecting property and serving the public in their time of need. The City of Dublin is accepting applications for an exciting and fulfilling career in emergencycommunications. To learn more about our center, click on this Recruitment Video.
Completion of a written examination is required. You can schedule to take the exam in person at one of NTN's testing locations or you can schedule to take the exam online at your convenience. Your NTN exam score will be valid for one year.
This posting is intended for candidates who are not currently employed as 911 dispatchers and who do not have prior experience in the field. Lateral candidates who are currently working as a 911 Dispatcher should apply to the separate LATERAL posting that does not require the written exam. This posting is available at ****************************** EmergencyCommunications/dispatching experience outside of the state of Ohio is accepted for the lateral posting.
The instructions to complete the NTN written exam:
1. Applicants can register for the exam at ******************************* You may call National Testing Network (NTN) at ************** with any questions regarding scheduling your exam. Please select the EmergencyCommunications exam in the state of Ohio.
2. Be sure to select the City of Dublin as an agency to send your scores.
3. After you have completed the exam, the City of Dublin will receive your scores and passing candidates will be notified via email to self schedule their in-person interview.
Please note the dates below for the rest of the mandatory steps in the recruitment process.
Deadline to take the exam: February 8, 2026
All correspondence regarding the hiring process will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors.
Important dates to be aware of:
Application and NTN testing window: January 12 - February 8
Panel Interviews: February 17-20
Backgrounds checks: February 23 - March 13
Final Chief Interviews: March 17-18
Conditional Offers: March 19
Projected start date: April 28
The Northwest Regional EmergencyCommunications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. City of Worthington Police and Fire joined in 2020.
The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority.
First Shift: 6:45 a.m. to 2:45 p.m.
Second Shift: 2:45 p.m. to 10:45 p.m.
Third Shift: 10:45 p.m. to 6:45 a.m.
Primary Focus: This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional EmergencyCommunications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance.
The incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment.
Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.
Supervisory Responsibilities: None
The City of Dublin offers advanced step placement for those with prior dispatching experience:
2026 Wage Structure:
Step 1 - $63,267.06
Step 2 - $66,825.83
Step 3 - $70,384.62
Step 4 - $73,943.37
Step 5 - $77,897.55
Step 6 - $81,851.75
Working at the City of Dublin is more than just a job - Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following:
* Opportunity to earn premium-free medical, dental, and vision benefits
* Employer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage)
* Healthy By Choice Wellness Program
* Employer-provided Life Insurance
* Vacation, Sick, and Personal Leave
* Longevity Pay after just four years
* Tuition Reimbursement
* Employee Assistance Program and Peer Support Program
* Dublin Community Recreation Center Membership (Employee and their spouse)
* Deferred Compensation (optional retirement program)
* Ohio Public Employees Retirement (14% employer matching program
Examples of Duties
Operate a multi-channel radio system to dispatch requests for assistance and resources for law enforcement, fire, medical, and other emergency requests. Coordinate backup support when needed.
Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf), and non-emergency calls, record, and dispatch the appropriate resources to the emergency or concern.
Operate a sophisticated workstation comprised of multiple monitors with various mapping, video feeds, computer-aided-dispatch (CAD), Emergency Medical Dispatch (EMD) guide cards, and various other computer-aided resources to collect, verify locations of emergencies, evaluate, process, prioritize, track units, and collate incident information with limited supervision.
Utilize accepted techniques and protocols to obtain the necessary information to identify the specific type and priority level of emergency. Maintains communication with callers and responders during life-threatening emergencies or volatile situations by providing guidance and life-saving pre-arrival medical instructions.
Performs queries and entries into the computerized state system, LEADS, and national system, NCIC, to assist in locating persons and property and ensuring officer safety.
Utilization of the Dublin Emergency Warning Systems and Dublin Emergency Calling System to notify the public of emergencies such as severe weather, hazardous material incidents, and other public emergencies.
Coordinate with other dispatch organizations to determine and communicate the status of resources for requests for assistance.
Other duties as assigned.
Typical Qualifications
Minimum Qualifications:
Possession of a High School Diploma or GED and some experience as a Communications Technician with computer-aided dispatch (CAD) automated information preferred, or any equivalent combination of education and experience.
Must be at least 18 years of age at the time of application.
Must be a United States Citizen or United States Permanent Resident.
Physical Requirements:
Ability to communicate clearly and effectively under highly stressful conditions, listen attentively to radio transmissions for long periods, and attend to information requests from numerous parties.
Ability to transmit information verbally clearly, concisely, and accurately.
Ability to respond to emergency calls appropriately, effectively, efficiently, and calmly.
Necessary Special Requirements:
Ability to acquire and maintain LEADS and NCIC certification.
Possession of a valid driver's license.
Must establish and maintain a primary place of residence within a County within which the Division of Police has jurisdiction or a county contiguous with such County of jurisdiction. (List includes Franklin, Delaware, Union, Morrow, Marion, Hardin, Logan, Champaign, Madison, Pickaway, Fairfield, Licking, and Knox Counties.)
Other Requirements:
Successful completion of all phases of the selection process before appointment (Psychological evaluation, polygraph examination and medical evaluation)
Successful completion of the communications technician training program.
Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures, and laws, is regarded as an essential requirement of this classification.
Compliance with training directives established by supervisory/managerial personnel.
Adherence to all applicable Federal and State safety laws, rules, regulations, and City safety policies/procedures.
Core Competencies
Composure: Is cool under pressure, can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis. Is professional even when frustrated.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Can switch tasks based on priority.
Patience: Tolerant of people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process.
Problem-Solving: Uses logic and methods to solve complex problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Priority Setting: Spends their time and the time of others on what's necessary; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge.
Timely Decision Making: Makes decisions promptly, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.
THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER
Drug-Free Workplace
The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting.
EEO Statement
The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees.
It is the City of Dublin's goal to provide a medical benefits plan that promotes wellness and prevention and encourages employees to be partners in their healthcare coverage. The City of Dublin provides Medical, Dental, Vision, and Prescription benefits through an innovative health management program called Healthy by Choice (HBC). HBC is a consumer driven health care plan that includes a high deductible insurance plan and a health savings account (HSA), or a health reimbursement account (HRA) for certain individuals. Employees enrolled in the City of Dublin's medical plan will receive a contribution from the City into their HSA or HRA account based upon their respective coverage level. All employees who elect coverage through the City's medical benefits plan will be charged a medical premium, however, employees and covered spouses will have the opportunity to participate in the HBC program to waive all or partial medical premiums associated with coverage under the City's medical plan.
Additional benefits include a free Recreation Center membership which is subject to tax withholding, tuition reimbursement, longevity pay, life insurance, and an EAP program. Paid time off is offered in the form of sick leave, vacation, and personal time.
01
Are you at least 18 years old?
* Yes
* No
02
Do you possess a High School Diploma or GED equivalent?
* Yes
* No
03
Do you possess a valid driver's license?
* Yes
* No
04
The EmergencyCommunications written exam with the National Testing Network is a requirement of this recruitment process. Please select the answer that best reflects your exam status:
* I have completed the written exam with NTN and have selected the City of Dublin to receive my scores.
* I have not completed the written exam with NTN but will complete the exam by February 8, 2026. I will select the City of Dublin to receive my completed scores.
Required Question
Employer City of Dublin
Address 5555 Perimeter Drive
Dublin, Ohio, 43017
Phone ************
Website ****************************
$25k-30k yearly est. 9d ago
Communications Dispatcher
Kings Island 3.9
Emergency communications operator job in Mason, OH
$17.50 / hour
Age Requirements
.
Joining our Safety Team means helping to ensure a safe park environment for all guests and associates.
With more than 100 rides, an award-winning kids' area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions.
Some of our amazing perks and benefits:
FREE Admission to Kings Island and other Six Flags Parks and Waterparks!
FREE tickets for friends and family!
Exclusive employee RIDE nights, GAME nights, and FREE FOOD events!
Training and development programs with opportunities for advancement!
Programs in Food Certification, Diversity & Inclusion, and more!
Discounts on park food and merchandise!
Discounted on-site dormitory housing for associates living 30+ miles away (18+ only)!
Responsibilities:
Dispatches all routine and emergency traffic for assigned channels; dispatches all police/security call as well as first aid and fire department calls.
Monitors and responds to all relevant radio traffic; monitors and dispatches alarms received in the communications center.
Monitors weather radar and lightning detector; advises appropriate units of weather conditions as directed by management.
Follows established procedures in notifying individuals of events happening in their respective locations; broadcasts in-park pages as directed by management.
Answers and processes routine calls to the communications center; speaks clearly and concisely over microphones, two-way radios and telephones.
Answers and processes emergency 911 calls to the communications center.
Qualifications:
High School Diploma or GED and proficiency in Microsoft Word.
Ability to speak clearly and concisely.
People who interact well with others from all backgrounds and age groups.
Individuals who work well within a team with a commitment to safety.
Availability to include some weekdays, weekends, evenings, and holidays as needed.
People who love helping others and will support the needs of our guests and associates.
$17.5 hourly 6d ago
Canton Telecommunicator (911 Dispatcher)
City of Canton, Oh 3.7
Emergency communications operator job in Canton, OH
Rate of pay at each step: (+$10 - $20/hour in benefits.) * $23.76 * $25.37 * $26.96 * $28.78 * $31.60 Employment with the City of Canton comes with a full array of benefits. We offer comprehensive health insurance, paid vacations, paid holidays, a retirement plan, sick time, and personal holidays.
Applicants must apply at governmentjobs.com/careers/cantonohio. Applicants MUST submit a valid photo ID and college transcripts (unofficial transcripts will be accepted) along with their application.
This is an open examination. To be eligible for the position under this examination, all applicants must be U.S. citizens or have a permanent resident card. Applicants must be a High School graduate or possess a G.E.D. and be at least 18 years of age.
Job Definition: Performs work involved with emergency and complaint calls directed to the Police, Fire, Water, and Street Divisions and dispatching from a communications center.
Representative Duties: (The following are intended to illustrate typical duties; they are not meant to be all inclusive or restrictive) Receives telephone calls from the public concerning emergency and non-emergency situations. Dispatches all appropriate safety and services personnel and equipment, by radio or phone as required. Maintains records, logs, forms and other materials. Disperses all non-related calls or non-emergency calls by providing caller with appropriate information or referral. Maintains working area, radio and telephone equipment as required. Assists in training new employees. Performs all necessary related duties as required or directed.
Distinguishing Features: The responsibility of citizens' health, lives, safety and property protection is with the telecommunicator, which requires a specific and controlled performance behavior on the part of the communications center telecommunicator.
Working Relationships: Relationships are typical with the general public or outside agencies on specialized matters that may include handling difficult relationships or solving minor difficulties.
Working Conditions: Requires long periods of sitting, adjusting to changing shifts and days off, exposure to a stressful environment, including a windowless, no-smoking situation, and with minimal breaks.
Required Knowledge, Skills, Abilities, and Characteristics: Some knowledge of operation and services normally provided by police, fire, water and street departments. Basic knowledge of the community, including location of streets and highways, and important structures such as schools, hospitals and other major facilities. Working knowledge of office equipment and procedures. Working knowledge of business English, spelling, and punctuation. Skill in writing clearly, accurately, concisely, and with appropriate English grammar. Skill in reading and understanding complex technical documents written in English such as laws, ordinances, procedures and training manuals, computer printouts, and public safety reports. Skill in observing, remembering, and recalling facts and details such as those contained in oral and written directives, radio communications, and telephone communications. Skill in communicating orally with people of various educational, ethnic, and social/cultural backgrounds. Skill in organizing and analyzing a variety of information and applying selected knowledge, which will be learned after employment, in order to decide on an appropriate and reasonable course of action. Skill in exercising tact, self-restraint, judgment, and strategy in dealing with a variety of people in various emotional states. Skill in the use of a typewriter at a minimum of 40 words per minute, to transcribe hand-written copy and/or simultaneous oral communications. Basic map reading skills. The ability to deal tactfully and courteously with the public, agencies, and other employees. The ability to understand and follow oral and written instructions. The ability to accurately comprehend auditory inputs, particularly those inputs received via telephone and radio transmissions. The ability to utilize eyes, ears, fingers, arms, and/or torso in a mobile and coordinated manner. The ability to gain knowledge of various communication and emergency response procedures. The ability to react immediately and precisely to sudden stimuli. The ability to perform duties under stress with speed and accuracy. The ability to sit continuously for long periods in a smoke-free environment with no exterior windows and minimal breaks. Must be health-free from disabling physical or mental defects that would affect the ability to efficiently handle assigned duties. Clear, pleasing voice. Excellent hearing. Mental alertness. Willingness to accept work assignments on day, night, or all-night shifts, weekends, and holidays. Be temperamentally suited to the position and be able to remain alert during periods of inactivity as well as during routines and times of overload.
Special Requirements: Because of the nature of the job, an employee must be able to be reached by telephone. Employment is subject to a background investigation, which is conducted by the Police Department. Applicants must not have a record of criminal convictions which would compromise their ability to be granted access to police records information. Hearing test will be required.
SUBSEQUENT TO THE FILING OF THE APPLICATION, ELIGIBLE CANDIDATES WILL BE INVITED VIA EMAIL TO COMPLETE AN ONLINE TYPING TEST. MUST SCORE 40 WPM TO PASS. THOSE WHO PASS WILL BE INVITED TO TAKE THE NATIONAL DISPATCHER SELECTION TEST (NDST). The NDST Exam date will be announced at a later time.
The written examination will consist of questions on the following subjects: reading comprehension, listening, problem-solving, prioritizing, and multi-tasking. A 70% passing score will be used.
Repeating an Exam: Per OAC Rule 123: 1-9-01, an applicant who has competed in a civil service examination cannot repeat that examination or take and examination for the same classification within FOUR MONTHS from the date of original examination, unless an alternative form of examination is given, or unless other standards are specific in the examination announcement.
RATING
Your name will be placed on a list of eligible candidates upon receiving a passing score. Once the list has been established, your name will remain on the list for a period of one (1) year.
* DISCLAIMER*
All applicants should receive an email from noreply@governmentjobs.com confirming that their application was received. If you do not receive a confirmation email, please contact Civil Service at ******************* to confirm that your application went through. Once Civil Service processes applications, you will be emailed again within 5 business days. Should you not receive an email, please call our office at ************.
IMPORTANT NOTICE TO MILITARY MEMBERS
As provided in ORC 124.23C, any person who has completed service in the uniformed services, who have been honorably discharged from the uniformed services or transferred to the reserve with evidence of satisfactory service, and who is an Ohio resident and any member of a reserve component of the armed forces of the United States, including the Ohio National Guard, who has completed more than 180 days of active duty service pursuant to an executive order of the President of the United States or an act of Congress of the United States may file with the director a certificate of service or honorable discharge (DD-214 - Long version), and upon this filing, the person shall receive an additional credit of twenty percent (20%) of the person's total grade given in the examination in which the person receives a passing grade.
A member in good standing of a reserve component of the armed forces of the United States, including the Ohio National Guard, who successfully completes the member's initial entry-level training shall receive a credit of fifteen percent (15%) of the person's total grade given in the examination in which the person receives a passing grade.
NOTICE OF DRUG TESTING REQUIREMENT
Pursuant to Civil Service Rules applicants are hereby advised that the position of employment being examined for will be subject to a drug test. The results of the drug test may affect the hiring status of any candidate in consideration.
NOTICE OF BACKGROUND INVESTIGATION
Be advised that candidates will be subjected to a confidential background investigation, including, but not limited to, a criminal record check and driving record check.
ADA COMPLIANCE
Reasonable accommodation in accordance with ADA Compliance will be made available upon request to those qualified applicants in need of it, in order to achieve the essential job functions as described above.
EQUAL EMPLOYMENT
All qualified applicants will receive consideration for appointment without regard to race, religion, color, national origin, sex, political affiliation, age, type of disability, or any other non-merit factor.
BY ORDER OF THE CANTON CIVIL SERVICE COMMISSION
Rachel A. Forchione, Director
Anna M. Moeglin, Assistant Director
Experienced Remote Dispatcher / Emergency Breakdown Services
Train from home. Work from home. Enjoy the benefits of starting wages of $16 to $17 per hour based on experience plus shift differential available. You'll also receive competitive healthcare, a great time off package, and enjoy the atmosphere of a company that focuses on career development with internal advancement opportunities.
As an Emergency Breakdown Services Dispatcher and Customer Service Advocate with TTN Fleet Solutions, you'll be helping stranded truck drivers by dispatching roadside repair, tow service, accident management, and cargo recovery professionals. We'll train you to understand the needs of these drivers, dispatch the right solutions, and communicate with drivers and vendors for a successful outcome.
You'll be a hero… getting drivers back on the road and safely home to their families.
Required Skills
One to three years dispatch experience REQUIRED
A positive attitude ready to serve customers
Answers phones in a quick and professional manner
Attention to detail with organizational skills
Actively listen and document conversations
Strong communication skills by email and chat
Collaborate with peers and leaders to resolve customer concerns
Acts with respect and integrity
Desired Skills
Ability to evaluate a situation and determine the appropriate level of response
Ability to remain calm, empathize and act with confidence during stressful situations
Ability to establish and maintain effective working relationships
Ability to multi-task in a dynamic fast-paced environment
Ability to read maps and provide directions
*Bilingual skills are a plus (Spanish or French)
Requirements
Stable, high-speed internet - must meet minimum requirements, monthly internet stipend given!
Computer equipment provided
Ability to use Zoom effectively and type at least 35 WPM with 80% accuracy
Pass a background check and drug test
Must live and work in the United States
Three weeks of paid Virtual Classroom training, Monday - Friday 8 am - 5 pm CST
Quiet and distraction-free working area is MANDATORY
Spend long periods of time on the phone while seated
Preference will be given to candidates with at least one to three years of dispatch, fleet maintenance, or transportation industry experience.
This is a tremendous opportunity to work at home, full-time, and for an established industry leader. Morning, afternoon, and evening shifts are available. One weekend day required. Overtime pay is available.
Salary: Starting at $16.00 or more per hour depending on experience with shift differential available.
$16-17 hourly Auto-Apply 60d+ ago
Seasonal Public Safety/Security
Cincinnati Reds 4.3
Emergency communications operator job in Cincinnati, OH
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Seasonal Public Safety/Security Department: Ballpark Operations
FLSA Status: Hourly, Non-Exempt
Job SummaryThe role of the Seasonal Public Safety/Security Officer supports Ballpark Operations in ensuring that each visitor to Great American Ball Park has an enjoyable and safe visit. They provide this by tending to all the needs of public safety and security as directed by management. They will be controlling and managing crowds, enforcing all regulations, Great American Ball Park and MLB policies. They will execute pre-game screening, bag checks, sweeps to prevent dangerous items and other prohibited items from entering the ballpark. There will be additional security assignments; field, player, coach, umpire along with additional measures of security that are in high profile and secured areas. These security measures stated are just a few that will be required and may change as directed by Reds management.
Minimum Requirement
Education: High School diploma/GED
Experience: Previous security experience but not required
Skills: Problem solving and ability to be adaptive to change. Ability to clearly communicate rules and directions, listen to concerns, and interact with the public in a professional, respectful manner.
Preferred (Desired) Qualifications
Education: High School diploma/GED
Experience: Some security experience but not required.
Skills: Ability to be proactive to change, de-escalation techniques, and positive attitude towards co-workers and guests.
Reporting StructureThis role reports directly to the Supervisor of Seasonal Public Safety/Security
Physical Requirements - Ability to sit/stand for extended periods
- Lift up to [e.g., 25] lbs occasionally
- Use of standard office equipment (computer, phone, copier)
- Ability to work in any position assigned
- Ability to work a minimum of 30 games to include weekends
Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
You MUST complete your application in the third-party system to be considered. Once you click "Apply Now" you will be redirected to finish your application. Applicants who do not complete this step will not be considered.
$27k-35k yearly est. 8d ago
Communications Operator - PRN
Wooster Community Hospital 3.7
Emergency communications operator job in Wooster, OH
WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION
Switchboard Operator
MAIN FUNCTION:
Answers switchboard to relay all interoffice, incoming and outgoing phone calls; operates pager systems for authorized personnel; answers Medic Alert and Doctor's Registry phone systems; handles overhead paging for code blue, fire, and other emergency situations.
RESPONSIBLE TO: Telecommunications Specialist & Switchboard Supervisor
MUST HAVE REQUIREMENTS
High School diploma or GED.
No written disciplinary action within the last 12 months.
Computer experience, Word Processing, Windows.
PREFERRED ATTRIBUTES:
Previous business office and switchboard experience.
Demonstrated effective oral communication skills.
911 dispatcher experience
Contact/Call Center experience
Duties and Responsibilities:
Operations:
Follows Appropriate Service Standards while performing and documenting the check list per shift and written policies
Maintains Operator Console, and Code instructions per guidance from the Life Safety Committee
Pages authorized personnel according to established procedures.
Answers, prioritize and document Medical Alert calls
Performs paging for emergency situations, such as, fire, code blue and other disaster codes. Documents actions in detail. Functions in professional manner, prioritizing critical communications in a calm demeanor.
Prepares outgoing mail by stamping, bundling, and certifying when appropriate.
Prepares daily on-call lists and Doctor's Registry lists. Updates as indicated throughout day.
Processes patient valuables according to procedure
Maintains time sheet in regard to vacation, sick and personal time. Submits corrections for missed punches.
Communication:
Maintains awareness of verbal / non-verbal communication in interactions with staff, other departments, customers, physicians, patients and families.
Models effective communication and professionalism in all interactions with switchboard staff and hospital departments.
Demonstrates empathy and understanding in communication of issues with customers.
Properly utilize chain of command for all issues beyond capability
Maintains patient and staff confidentiality in all communication interactions written, verbal, electronic and digital.
Maintains documentation and logs to ensure that accurate information is available to staff and customers.
Customer Service:
Displays positive attitude. Treats others with honesty and respect. Speaks positively in all customer interactions internal and external.
Develop positive relationships with other departments to foster patient satisfaction.
Promotes a positive team culture focused on reliability, courtesy, and service excellence in all switchboard interactions.
Performs other duties as necessary or as requested by the Telecommunications Specialist & Switchboard Supervisor.
$22k-33k yearly est. 13d ago
Communications Operator (Part-time; 24 hours/wk)
Wsu
Emergency communications operator job in Dayton, OH
Minimum Qualifications High school education or GED . Ability to calculate basic math. Excellent interpersonal/public relations skills and verbal/written communication skills required. May require successful completion of background investigation. Must currently have possessed a valid U.S. driver's license for at least one year*. Ohio L.E.A.D.S. Certificate and Computerized Criminal History Certification must be obtained within 3 months of hire date.
$25k-34k yearly est. 60d+ ago
Dispatcher II, Public Safety Dispatch Center, Full-time, Second Shift
Uc Health 4.6
Emergency communications operator job in Cincinnati, OH
Dispatcher II, Second Shift, Public Safety Dispatch Center UC Health is hiring a full-time Dispatcher II for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. The Dispatcher II will support Public Safety Dispatch Center delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.
About UC Health, LLC
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Responsibilities
Public Safety Dispatchers must determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer aided dispatch software (CAD) to dispatch, track and monitor appropriate response for service. Receives and screens telephone calls, radio calls, collects information regarding crime or emergency in progress to relay to safety force personnel; and documents critical information to maintain the location and status of Public Safety units in the field.
Public Safety Dispatchers must have extensive knowledge of public safety operations at each campus served by UC Health Department of Public Safety (DPS), including physical locations, DPS policies and procedures, and facility operations.
Dispatchers must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces to ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders. Enters, updates, and retrieves information for a variety of different sources, including officers working in the field.
Must operate a variety of communications equipment including multiple channel radio consoles, telephone and computer systems. Monitors various alarm systems and closed circuit cameras at multiple UC Health facilities. Is responsible for monitoring access control systems and building maintenance programs, as well as relaying weather related problems to appropriate personnel.
May work evenings, nights, weekends and holidays to maintain 24-hour, seven day a week coverage of the dispatch function.
Qualifications
Minimum Required: High School Diploma or GED.
Preferred: Associate's Degree.
APCO Basic Telecommunicator certification is required within one year of hire.
Minimum Required: 3 - 5 Years equivalent experience.
Preferred: 6 - 10 Years equivalent experience.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable, and diverse place of employment.
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
$24k-28k yearly est. Auto-Apply 60d+ ago
Police, Fire, & EMS Dispatcher [Lateral Transfer Only]
City of MacEdonia
Emergency communications operator job in Macedonia, OH
Job Description
Applications Available: In person at Macedonia City Center - Police Dispatch (24 hours/day, 7 days/week), located at 9691 Valley View Road, Macedonia, Ohio 44056;
Open Period for Accepting Applications: Completed applications (found HERE) accepted via e-mail, U.S. mail, or hand-delivery until position(s) are filled, or the City closes the application period. E-mail applications to ***********************
Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be willing to work shifts, including weekends and holidays. (Shift differential per hour: 3 p.m. - 11 p.m. = $1.00; 11 p.m. - 7 a.m. = $1.50). Salary Range: Subject to collective bargaining agreement, currently $24.57-$30.57/hour depending on prior comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance, prescription coverage, paid vacation time, 15 sick days per year, 13 holidays per year, uniform allowance, and multi-jurisdictional bonus. Accrued time may be transferred.
Minimum Qualifications: Applicants must be currently or within the past 12 months employed as a full-time Classified Civil Service Police, Fire & EMS Dispatcher. Applicants must hold current LEADS and EMD certifications. Experience with T.A.C. Cad system preferred but not required. Eligible candidate(s) are required to take psychological, physical and polygraph tests. Other tests drug screening (periodic drug screening during employment required) background check and personal interview with the appointing authority.
Successful applicant required to be a non-smoker and remain a non-smoker for duration of employment. By order of the Macedonia Civil Service Commission / Equal Opportunity Employer
Please read full description attached.
$24.6-30.6 hourly Easy Apply 18d ago
Dispatcher Public Safety
Akron Children's Hospital 4.8
Emergency communications operator job in Akron, OH
Full-Time: 40 Hours Per Week Variable Shifts: 12-Hour Shift 7am - 7pm or 7pm - 7am Onsite: Akron Main Provides essential dispatch communications. Responsible for maintaining effective and efficient communications between the dispatch center, officers, other department personnel, outside emergency and law enforcement agencies, and the public. The Public Safety Dispatcher also plays a vital role in records maintenance. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA).
Responsibilities:
1. Performs duties related to police dispatcher.
2. Operates computers and standard office equipment including commonly used computer software programs.
3. Must have the ability to: Work under pressure. Communicate effectively with angry, emotional and excited persons via telephone. Remain calm under high pressure, critical and extremely busy circumstances. Maintain confidentiality or records and information. Effectively multitask by listening, talking, and typing at the same time.
4. Monitors cameras and alarms.
5. Performs all other duties and responsibilities as assigned or directed by the Public Safety Dispatch Supervisor or Command Staff.
Other information:
Technical Expertise
1. Experience operating Computer Aided Dispatch equipment (CAD) by entering call information and dispatching assigned units to emergency and non-emergency situations.
2. Experience recording and maintains patrol line-ups to correctly reflect patrol personnel on duty and corresponding assigned sectors.
3. Must be able to effectively communicate - written and verbal
4. Track multiple pieces of information at one time and conduct follow-up as necessary.
5. Must be able to act and react to emergency and/or threatening situations in a manner consistent with the law, policies and procedures.
Education and Experience
1. Must be 18 years of age or older at time of hire.
2. High School Diploma or equivalent.
a. Possess one or more 9-1-1 Dispatcher Certifications, including, but not limited to National EmergencyCommunication Institute (NECI), Association of Public-Safety Communications Officials (APCO), Powerphone Law Enforcement Dispatch Certification, or Cuyahoga Community College Emergency Dispatcher Certificate. In lieu of a dispatch certification, candidate must have a minimum of two years of police/fire/ems dispatch experience. Candidate must obtain a dispatch certification within 90 days of hire.
3. Must be able to obtain LEADS operator certification within 60 days of hire and maintain certification throughout employment.
4. Successfully complete a thorough background investigation.
5. Demonstrate psychological fitness evaluated by a Psychologist designated by the Department of Public Safety Director and Chief.
Full Time
FTE: 1.000000
Status: Onsite
$23k-27k yearly est. 60d+ ago
Emergency Services Dispatcher
Department of Defense
Emergency communications operator job in Whitehall, OH
Apply Emergency Services Dispatcher Department of Defense Defense Logistics Agency Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job.
Summary
See below for important information regarding this job.
Overview
Help
Accepting applications
Open & closing dates
01/07/2026 to 01/21/2026
Salary $46,914 to - $60,986 per year Pay scale & grade GS 6
Location
1 vacancy in the following location:
Whitehall, OH
Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
None
Job family (Series)
* 2151 Dispatching
Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status Yes
Announcement number DLADSC-26-12862057-DE Control number 853850600
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This announcement is open to the Public.
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Duties
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* Provides advanced emergency medical dispatch life support through pre-arrival instructions to callers.
* Operates and maintains all Dispatch Call Center equipment, including State Police Systems to obtain criminal background information.
* Prepares and maintains reports and records relating to emergency responses.
Requirements
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Conditions of employment
* Must be a U.S. citizen
* Tour of Duty: Subject to shift work
* Security Requirements: Non-Critical Sensitive
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA): Non-Exempt
* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment Incentives: Not Authorized
* Bargaining Unit Status: Yes
* Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information.
* Mission Essential: This a Mission Essential (ME) position. The incumbent may be required to report to work in the event of a natural disaster, inclement weather, or crisis.
Qualifications
To qualify for an Emergency Services Dispatcher, your resume and supporting documentation must support:
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-06 level, applicants must possess one year of specialized experience equivalent to the GS-05 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
* Answering 911 calls
* Working with emergency services dispatch equipment
* Providing instruction on emergency medical procedures
* Interpreting pertinent laws and regulations
OTHER REQUIREMENTS:
1. Incumbent must successfully complete any and all required training, to include being certified at the Telecommunicator I & II levels and Hazardous Material Awareness within 9 months of being placed in this position. Failure to do so may result in removal from federal service.
2. Within one year, incumbent must obtain and maintain Cardio Pulmonary Resuscitation (CPR) certification and Emergency Medical Dispatch (EMD) certification.
3. Within thirty days, incumbent must obtain certification to operate the Law Enforcement Automated Data System (LEADS), in accordance with State of Ohio policy.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To be found well-qualified as an ICTAP applicant, individuals need to demonstrate practical knowledge of major body systems and diagnostic signs to perform initial emergency medical dispatch (EMD) assistance to callers with medical emergencies; skill and ability to provide advanced EMD life support care advice over the phone to or for the patient until the emergency staff arrives on the scene; extensive knowledge of vehicle dispatching procedures; skill in emergencycommunication techniques and the operation of communication equipment to accurately obtain and relay information to and from responders. the emergency staff. health care providers. and other appropriate personnel.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
For Important General Applicant Information and Definitions go to: ******************************************************************
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: **********************************************************************************
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
* EmergencyCommunication
* Emergency Response
* Emergency Medical Care
* Customer Service
Once the application process is complete, we may review your résumé and supporting documents to ensure you meet the basic qualification requirements. We may evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant personal, educational, and work experiences as it relates to fundamental competencies, identified in the Qualifications section above, required for this position. Based on the results of this evaluation, you will be placed in one of the following quality categories:
* Best-Qualified: This highest category will be used for those candidates who possess the type and quality of experience that substantially exceeds the minimum qualifications of the position, including all selective placement factors and appropriate quality ranking factor(s), as determined by the job analysis.
* Highly-Qualified: This higher category will be used for those candidates who possess the type and quality of experience that exceed the minimum qualifications of the position, as determined by the job analysis.
* Qualified: This lowest category will be used for those candidates that meet the minimum qualifications of the position and are proficient in some, but not all, of the requirements of the position. Candidates may require extensive training and/or orientation in order to satisfactorily perform the duties of the position.
Names of the candidates in the Best-Qualified category will be sent first to the hiring manager for employment consideration. Applicants in other categories will be referred in accordance with category rating procedures.
Veteran's Preference: If you are entitled to veteran's preference, you should indicate the type of veteran's preference you are claiming on your résumé. Your veteran's preference entitlement will be verified by the employing agency. If you are entitled to veteran's preference and qualified for the position, your name will be placed above non-preference candidates on a list sent to the hiring manager for employment consideration. Qualified veterans' preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category depending on the position and grade level of the job. For information on entitlement see ***************************************************
All Veterans: You are required to submit a DD Form 214 stating your Character of Service (i.e. Honorable/General Discharge). If claiming 10-point preference, you are required to submit a completed SF-15 (******************************************* and applicable supporting documents as outlined on the form.
Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): To receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): To receive this preference, you must apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are found to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
* To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
* You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
* You will receive an email notification when your application has been received for the announcement.
* To verify the status of your application, log into your USAJOBS account, ************************ select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
To preview the questionnaire, please go to *********************************************************
Agency contact information
Jodi Evans-Harris
Phone ************ Email ************************* Address DLA Installation Support
8725 John Kingman rd
Ft Belvoir, VA 22060
US
Next steps
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): To receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): To receive this preference, you must apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are found to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$46.9k-61k yearly 13d ago
Telecommunications Operator - Springfield Regional Medical Center - PRN
Bon Secours Mercy Health 4.8
Emergency communications operator job in Springfield, OH
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
0.01
Work Shift:
All Work Shifts (United States of America)
Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channeled radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment monitor several alarm systems, responsible for dispatch of medical staff on all codes, and provides excellent customer service to anyone in need of services; and performs other duties as required. The Telephone/Dispatch Operator is responsible for the operation of the telephone switchboard to relay incoming, outgoing, and transfer calls, overhead paging, and other duties as assigned according to the established Hospital and Department policies.
Essential Functions
Responsible for receiving coordinating and disseminating critical information from various sources including emergency and non-emergency calls for service.
Maintains radio contact with mobile/field units to monitor response progress and any needed support. Maintains communication with assigned units.
Determine nature and location of emergency prioritize, dispatch emergency personal and/or implement emergency procedures as needed and in accordance with established procedure
Operates a variety of communications equipment and monitors security systems including CCTV, Access Control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedure.
Acknowledges alarm received and dispatches appropriate personnel for issue at hand.
Be familiar with emergency procedures
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Required Minimum Education:
High school Diploma/GED
Minimum Years and Type of Experience:
2 or more years in telephone operations/dispatch
Other Knowledge, Skills and Abilities Required:
Customer services computer skills excel Microsoft word
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Telecommunications - Springfield
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a
ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for
Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia,
which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$25k-33k yearly est. 60d+ ago
Public Safety Call Taker
Lucas County 911 Regional Council of Governments
Emergency communications operator job in Toledo, OH
The Public Safety Call Taker serves as a vital first point of contact for the citizens of the twenty-one (21) political subdivisions of Lucas County in need of emergency assistance. This role involves answering and prioritizing incoming emergency and non-emergency calls, gathering critical information from callers, and accurately documenting details to ensure the appropriate emergency services are dispatched promptly. Call Takers must demonstrate sound judgment, think quickly, remain composed under pressure, and excel in multitasking while providing clear and concise communication. They are responsible for adhering to established protocols and procedures to ensure public safety and the efficiency of emergency response operations.
ESSENTIAL RESPONSIBILITIES
Call Taking:
Receives requests for 9-1-1 emergency and non-emergency services and responds professionally and appropriately.
Promptly screens and evaluates incoming calls, interprets and verifies location while obtaining pertinent information, prioritizes, and determines the correct response with limited supervision.
Transmits incident information to law enforcement or fire. May transfer or refer callers to inside/outside agencies or resources when necessary.
Clearly and effectively communicates with callers that range from calm to panicked using active listening skills, call control, judgment, respect, and empathy.
Operates a sophisticated workstation comprised of multiple systems and software including but not limited to Computer Aided Dispatch (CAD), phone system, Geographical Information Systems (GIS), Text-to-911, and audio recording system.
Maintains communication with callers during life-threatening emergencies or volatile situations and may provide safety instructions while maintaining control of the call.
Documents incident details quickly and accurately using appropriate law enforcement or fire terminology and protocols.
Additional Essential Responsibilities:
Verifies and retrieves information through other information sources such as NORIS, LEADS, and NCIC.
Maintains current working knowledge of all policies, procedures, rules, regulations, technology, and new developments affecting public safety services.
Consistently provides professional and prompt support to citizens and emergency responders.
Provides on-the-job training.
Maintains regular, reliable, and punctual attendance which includes working weekends, various shifts including afternoons and nights, and holidays.Mandatory overtime may be required.
Performs other assigned duties as directed.
MINIMUM REQUIREMENTS/QUALIFYING EXPERIENCE AND EDUCATION
High School diploma, GED, or equivalent.
Two (2) years of experience serving the public where a combination of skills and duties included problem solving, customer service, and keyboarding.
Public safety emergencycommunication experience is preferred.
OTHER REQUIREMENTS
Candidates must pass a pre-employment physical which includes drug, hearing, and vision screenings.
Must pass a pre-employment criminal history background check and obtain NORIS, LEADS, and NCIC certification.
Must possess a valid Driver's License or State ID.
Exhibit proficient keyboarding skills that meet or exceed established minimum requirement of 35 wpm.
Candidates must be able to satisfactorily complete formalized training in an area of specialty, along with required certifications.
KNOWLEDGE, SKILLS AND ABILITIES
Successful candidates applying for the Public Safety Call Taker position must demonstrate the ability to thrive in a diverse, team-oriented environment while upholding exceptional work ethics. This role requires candidates with strong multitasking abilities, attention to detail, and a commitment to public safety excellence.
Knowledge Requirements
Develop a strong understanding of public safety emergency call taking operations, policies, and procedures.
Acquire knowledge of telephone system functions and computers.
Develop a comprehensive understanding of local and regional geography, including jurisdictional boundaries, landmarks, public buildings, major streets, and more.
Understand commonly used codes, abbreviations, and terminology in public safety.
Skills and Abilities
Provide exceptional service to citizens and first responders.
Exhibit excellent verbal and written communication skills, ensuring information is conveyed clearly, accurately, and effectively.
Demonstrate a high level of proficiency in memorizing, retaining, and recalling critical information.
Remain calm and composed during high-stress situations and periods of heavy demand.
Think quickly, work effectively under pressure, and make sound decisions aligned with core responsibilities.
Perform accurate data entry while simultaneously listening to and processing information.
Adapt to changing variables, manage workloads efficiently, and make independent decisions.
Maintain strict confidentiality when handling sensitive information.
Build and maintain professional relationships at all levels within the organization.
The Lucas County 911 Regional Council of Governments is an Equal Opportunity Employer.
Work schedule
8 hour shift
Holidays
Day shift
Night shift
Other
Overtime
$27k-37k yearly est. 60d+ ago
Customer Support Call Taker
Mister Sparky 3.9
Emergency communications operator job in Dayton, OH
Benefits:
Bonus based on performance
Health insurance
Paid time off
Join Our Team of Professional ElectriciansDo you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you'll be fit for our team! Opportunities for professional electricians and customer service professionals are now available across the country. JOB SUMMARYA Mister Sparky client care representative answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager.JOB DUTIES
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
Good communication with the client is essential! The ideal client care representative has a courteous and pleasant demeanor, whether on a phone call or not
Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
Notifies clients ahead of time if the electrician is not going to arrive at their home within the scheduled time window
Calls Agreement Membership clients, as scheduled service appointments should be booked to make up for any shortfall of repair calls
Requirements (Entry Level)
Must‑Haves:
Strong verbal and written communication skills.
Basic computer skills; ability to learn and use dispatching / scheduling software.
Able to multitask, stay organized, and handle changing priorities.
Reliable attendance, punctuality, and professionalism.
Good interpersonal skills-team player mindset.
Ability to pass background check and drug screening.
Nice to Have:
Previous experience in customer service or call taking/ dispatch roles.
Familiarity with scheduling, routing, or dispatch tools (e.g., ServiceTitan or similar).
Some experience handling phone calls in a busy environment.
Knowledge or interest in electrical/ home service industry (but not required).
Working Conditions
Fast‑paced environment, especially during high demand / emergency or after storms.
Office‑based role with phone/computer use.
May require shift work (evenings, weekends, holidays) depending on service hours.
MINIMUM REQUIREMENTS
High school diploma or equivalent required
Above-average verbal and telephone communication skills are essential
Must have good computer software skills
Prior customer service experience preferred
Compensation: $15.00 - $17.00 per hour
Join the Mister Sparky Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to
Mister Sparky
Corporate.
$15-17 hourly Auto-Apply 36d ago
Learn more about emergency communications operator jobs