Working as an Emergency Dispatch Operator

There is more than meets the eye when it comes to being an emergency dispatch operator. For example, did you know that they make an average of $22.21 an hour? That's $46,192 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 5,500 job opportunities across the U.S.

What Does an Emergency Dispatch Operator Do

There are certain skills that many emergency dispatch operators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed empathy, typing skills and communication skills.

When it comes to the most important skills required to be an emergency dispatch operator, we found that a lot of resumes listed 11.8% of emergency dispatch operators included customer service, while 10.5% of resumes included departmental procedures, and 9.0% of resumes included proper authorities. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the emergency dispatch operator job title. But what industry to start with? Most emergency dispatch operators actually find jobs in the construction and technology industries.

How To Become an Emergency Dispatch Operator

If you're interested in becoming an emergency dispatch operator, one of the first things to consider is how much education you need. We've determined that 21.9% of emergency dispatch operators have a bachelor's degree. In terms of higher education levels, we found that 2.4% of emergency dispatch operators have master's degrees. Even though some emergency dispatch operators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an emergency dispatch operator. When we researched the most common majors for an emergency dispatch operator, we found that they most commonly earn high school diploma degrees or associate degree degrees. Other degrees that we often see on emergency dispatch operator resumes include bachelor's degree degrees or diploma degrees.

You may find that experience in other jobs will help you become an emergency dispatch operator. In fact, many emergency dispatch operator jobs require experience in a role such as customer service representative. Meanwhile, many emergency dispatch operators also have previous career experience in roles such as cashier or sales associate.

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Average Salary$46,192
Job Growth Rate6%

Emergency Dispatch Operator Jobs

Emergency Dispatch Operator Career Paths

Top Careers Before Emergency Dispatch Operator
Cashier19.6 %
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Top Careers After Emergency Dispatch Operator
Cashier8.3 %
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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Emergency Dispatch Operator

Emergency Dispatch Operators in America make an average salary of $46,192 per year or $22 per hour. The top 10 percent makes over $67,000 per year, while the bottom 10 percent under $31,000 per year.
Average Salary
$46,192

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Emergency Dispatch Operator
Emergency Dispatch Operator
ADT Security Services, Inc.
ADT Security Services, Inc.
12/06/2019
12/06/2019
$30,95012/06/2019
$30,950
Emergency Dispatch Operator
Emergency Dispatch Operator
ADT Security Services, Inc.
ADT Security Services, Inc.
05/25/2019
05/25/2019
$25,54505/25/2019
$25,545

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Emergency Dispatch Operator Demographics

Gender

Female

67.5 %

Male

28.1 %

Unknown

4.4 %
Ethnicity

White

61.1 %

Hispanic or Latino

18.1 %

Black or African American

11.5 %
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Foreign Languages Spoken

Spanish

60.5 %

French

10.5 %

German

5.3 %
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Emergency Dispatch Operator Education

Schools

Florida State College at Jacksonville

20.2 %

Monroe Community College

16.9 %

Community College of Aurora

5.5 %

Kansas City Kansas Community College

4.9 %
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Majors

Business

20.5 %

Criminal Justice

15.1 %

Medical Assisting Services

6.6 %

Psychology

6.3 %
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Degrees

High School Diploma

37.4 %

Associate

22.0 %

Bachelors

21.9 %

Diploma

8.4 %
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Entry Level Jobs For Becoming An Emergency Dispatch Operator

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Top Skills For an Emergency Dispatch Operator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 11.8% of emergency dispatch operators listed customer service on their resume, but soft skills such as empathy and typing skills are important as well.

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Top Emergency Dispatch Operator Employers

1. ADT
3.9
Avg. Salary: 
$45,927
Emergency Dispatch Operators Hired: 
910+
2. Tyco International Plc
4.7
Avg. Salary: 
$52,260
Emergency Dispatch Operators Hired: 
235+
3. Monitronics International
4.7
Avg. Salary: 
$40,005
Emergency Dispatch Operators Hired: 
51+
4. Johnson Controls
4.7
Avg. Salary: 
$48,404
Emergency Dispatch Operators Hired: 
8+
5. Siemens
4.9
Avg. Salary: 
$76,418
Emergency Dispatch Operators Hired: 
6+
6. Stanley Security
4.3
Avg. Salary: 
$54,658
Emergency Dispatch Operators Hired: 
4+

Emergency Dispatch Operator Videos

Recently Added Emergency Dispatch Operator Jobs

Updated October 2, 2020