Working as an Emergency Dispatcher

There is more than meets the eye when it comes to being an emergency dispatcher. For example, did you know that they make an average of $19.28 an hour? That's $40,105 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 5,500 job opportunities across the U.S.

What Does an Emergency Dispatcher Do

There are certain skills that many emergency dispatchers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed empathy, typing skills and communication skills.

When it comes to the most important skills required to be an emergency dispatcher, we found that a lot of resumes listed 7.7% of emergency dispatchers included non-emergency calls, while 5.8% of resumes included ems, and 5.8% of resumes included cad. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the emergency dispatcher job title. But what industry to start with? Most emergency dispatchers actually find jobs in the technology and education industries.

How To Become an Emergency Dispatcher

If you're interested in becoming an emergency dispatcher, one of the first things to consider is how much education you need. We've determined that 26.8% of emergency dispatchers have a bachelor's degree. In terms of higher education levels, we found that 4.0% of emergency dispatchers have master's degrees. Even though some emergency dispatchers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become an emergency dispatcher. When we researched the most common majors for an emergency dispatcher, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on emergency dispatcher resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become an emergency dispatcher. In fact, many emergency dispatcher jobs require experience in a role such as customer service representative. Meanwhile, many emergency dispatchers also have previous career experience in roles such as cashier or sales associate.

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Average Salary$40,105
Job Growth Rate6%

Emergency Dispatcher Jobs

Emergency Dispatcher Career Paths

Top Careers Before Emergency Dispatcher
Cashier14.0 %
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Top Careers After Emergency Dispatcher
Cashier6.6 %
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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for an Emergency Dispatcher

Emergency Dispatchers in America make an average salary of $40,105 per year or $19 per hour. The top 10 percent makes over $55,000 per year, while the bottom 10 percent under $29,000 per year.
Average Salary
$40,105

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Emergency Dispatcher
Emergency Dispatcher
City of Miami
City of Miami
06/23/2020
06/23/2020
$45,98906/23/2020
$45,989
Airport Emergency Dispatcher-Denver International Airport
Airport Emergency Dispatcher-Denver International Airport
City of Denver
City of Denver
03/04/2020
03/04/2020
$50,21303/04/2020
$50,213
Emergency Dispatcher (Starts April 13)
Emergency Dispatcher (Starts April 13)
ADT Security Services, Inc.
ADT Security Services, Inc.
02/28/2020
02/28/2020
$30,95002/28/2020
$30,950
Emergency Dispatcher
Emergency Dispatcher
ADT Security Services, Inc.
ADT Security Services, Inc.
01/25/2020
01/25/2020
$30,95001/25/2020
$30,950
Emergency Dispatcher
Emergency Dispatcher
AAA Motor Club
AAA Motor Club
11/27/2019
11/27/2019
$32,03511/27/2019
$32,035

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Emergency Dispatcher Demographics

Gender

Female

63.8 %

Male

32.2 %

Unknown

4.0 %
Ethnicity

White

63.7 %

Hispanic or Latino

15.9 %

Black or African American

11.4 %
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Foreign Languages Spoken

Spanish

67.7 %

Arabic

6.5 %

French

4.8 %
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Emergency Dispatcher Education

Schools

Community College of the Air Force

8.9 %

Florida State College at Jacksonville

8.1 %

Monroe Community College

6.5 %

University of North Texas

5.6 %
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Majors

Criminal Justice

21.6 %

Business

19.5 %

Psychology

6.1 %

Nursing

6.0 %
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Degrees

High School Diploma

31.4 %

Bachelors

26.8 %

Associate

21.8 %

Certificate

9.9 %
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Entry Level Jobs For Becoming An Emergency Dispatcher

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Full Time
Part Time
Internship
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Top Skills For an Emergency Dispatcher

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 7.7% of emergency dispatchers listed non-emergency calls on their resume, but soft skills such as empathy and typing skills are important as well.

Emergency Dispatcher Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming an emergency dispatcher. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless emergency dispatcher resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write an Emergency Dispatcher Resume

At Zippia, we went through countless emergency dispatcher resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Top Emergency Dispatcher Employers

1. ADT
3.9
Avg. Salary: 
$45,927
Emergency Dispatchers Hired: 
240+
2. GEICO
4.4
Avg. Salary: 
$48,043
Emergency Dispatchers Hired: 
56+
3. Life Alert
4.0
Avg. Salary: 
$37,864
Emergency Dispatchers Hired: 
50+
4. Tyco International Plc
4.7
Avg. Salary: 
$52,260
Emergency Dispatchers Hired: 
50+
5. U.S. Navy
4.1
Avg. Salary: 
$53,690
Emergency Dispatchers Hired: 
26+
6. GreatCall
3.9
Avg. Salary: 
$37,472
Emergency Dispatchers Hired: 
12+

Emergency Dispatcher Videos

Recently Added Emergency Dispatcher Jobs

Updated October 2, 2020