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Best emergency dispatcher certifications
The best certifications for an emergency dispatcher are Emergency Medical Technician (EMT), Emergency Medical Dispatcher Certification (EMD), and Emergency Medical Dispatcher.
Emergency dispatcher certifications demonstrate your competency as an emergency dispatcher to employers. However, not all emergency dispatcher certifications provide the same value.
Below is a list of the best emergency dispatcher certifications. Obtaining an emergency dispatcher certification will give you a leg up when you apply for jobs and increase your potential salary.
10 best certifications for emergency dispatchers
| Rank | Emergency dispatcher certification | Organization |
|---|---|---|
| 1 | Emergency Medical Technician (EMT) | NREMT |
| 2 | Emergency Medical Dispatcher Certification (EMD) | IAED |
| 3 | Emergency Medical Dispatcher | APCO |
| 4 | Emergency Telecommunicator Certification (ETC) | IAED |
| 5 | Emergency Police Dispatcher Certification (EPD) | IAED |
| 6 | Certified Emergency Manager (CEM) | IAEM |
| 7 | Communications Training Officer (CTO) | APCO |
| 8 | First Aid, CPR and AED Instructor | NSC |
| 9 | Emergency Fire Dispatcher Certification (EFD) | IAED |
| 10 | OSHA Safety Certificate | Delaware Tech... |
10 best emergency dispatcher certifications
1. Emergency Medical Technician (EMT)
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Emergency Medical Dispatcher Certification (EMD)
The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. Proper and timely training as well as a sound medical protocol are what help EMDs deliver quality care to the calling public with emergency medical needs.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. Emergency Medical Dispatcher
This course is based on the NHTSA National Standard Curriculum for EMD. Completion of the APCO Institute Emergency Medical Dispatcher course means that the student has met all of the requirements of the National Standard Curriculum - an important point for states that require compliance with the national curriculum.Topics covered provide the student with the knowledge and foundation to answer calls for emergency medical service and properly prioritize the response. The course also provides the student with the knowledge needed to convey proper pre-arrival instructions to the caller when needed.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
4. Emergency Telecommunicator Certification (ETC)
The ETC program is designed and produced by the National Academies of Emergency Dispatch (NAED). The course (40 hours minimum) is designed to train new employees unfamiliar with emergency communication centers, emergency telecommunication technology, interpersonal communication, legal issues, and job stress factors.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
5. Emergency Police Dispatcher Certification (EPD)
The newly developed PPDS™ brings the science of structured call processing to the world of law enforcement. Completion of this course provides students with confidence to begin using the protocol on-line in the busiest of communication centers.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
6. Certified Emergency Manager (CEM)
A Certified Emergency Manager® (CEM®) has the knowledge, skills and ability to effectively manage a comprehensive emergency management program. A CEM® has a working knowledge of all the basic tenets of emergency management, including mitigation, preparedness, response and recovery. A CEM® has experience and knowledge of interagency and community-wide participation in planning, coordination and management functions designed to improve emergency management capabilities. A CEM® can effectively accomplish the goals and objectives of any emergency management program in all environments with little or no additional training orientation.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
7. Communications Training Officer (CTO)
Practical exercises used throughout the course support the knowledge gained in lecture and demonstration. The course is available live or from the APCO Institute Online. If taught by your own APCO Institute-certified instructor, it becomes an economical way to certify your trainers. The instructor version includes a CD with PowerPoint files to enhance the learning experience and a pool of scenarios to use in class, as well as all the samples that students receive.Topics include:CTO Roles and ResponsibilitiesApproaches to Training Liability The Adult Learner Communicating with Your Trainee CTO Program Overview Performance Evaluation Daily Documentation Objective vs. Subjective Comments
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
8. First Aid, CPR and AED Instructor
Knowing how to respond to a first aid or CPR emergency is one of the most important skills a person can possess. The Standard First Aid, CPR and AED course meets the OSHA requirements and is your tool for training employees or the general public on the latest skills, techniques and expertise in life-saving procedures. The practice and feedback of using related skills in a realistic situation is integrated into the actual teaching experience.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? No
- Renewal required? No
9. Emergency Fire Dispatcher Certification (EFD)
The Emergency Fire Dispatcher (EFD) through the use of the FPDS™ brings the science of structured call processing to the fire-rescue field.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
10. OSHA Safety Certificate
This 40-hour program covers both the Construction 1926 and General Industry 1910 Standards, how to effectively interpret the Federal Register, health issues related to a work environment, recognition of physical hazards related to the violation of OSHA standards, and employer implementation of their own pro-active safety and health procedures.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? No
- Renewal required? No
What is the best certification for an emergency dispatcher?
The best emergency dispatcher certification is Emergency Medical Technician (EMT). The Emergency Medical Technician (EMT) is awarded by the National Registry of Emergency Medical Technicians. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this emergency dispatcher certification:
- To become a certified Emergency Medical Technician (EMT), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 2 year.
What are some of the most in-demand certifications for emergency dispatchers?
The most in-demand emergency dispatcher certification is Emergency Medical Technician based on all active job postings. Having this emergency dispatcher certification will give you access to more emergency dispatcher jobs with higher salaries.
What certifications can impact an emergency dispatcher career and salary?
The Emergency Medical Dispatcher certification will help you to secure an supervisor position, which will increase your pay and career trajectory. An supervisor's average salary is $50,684 whereas emergency dispatchers make an average salary of $36,748.
The most common combination of emergency dispatcher certifications include: Emergency Medical Technician (EMT), Emergency Medical Dispatcher Certification (EMD), and Emergency Medical Dispatcher.
Online courses for emergency dispatchers to earn certifications
1. Health in Complex Humanitarian Emergencies
The Center for Humanitarian Emergencies is a partnership between CDC's Emergency Response and Recovery Branch and the Rollins School of Public Health that drives global collaboration, research and evidence based training to improve the lives and well-being of populations impacted by humanitarian emergencies. - Center for Humanitarian Emergencies: http://www.che.emory.edu/ - CDC's Emergency Response and Recovery Branch: http://www.cdc.gov/globalhealth/healthprotection/errb/index.html This course...
2. Medical Emergencies: CPR, Toxicology, and Wilderness
In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: (1) Identify the signs and symptoms associated with a patient in shock, to describe the major categories of shock, to assess a patient with signs of shock and formulate a plan for treatment to stabilize the patient for transport, (2) Identify a patient in cardiac arrest and to describe the components of high performance CPR...
3. Airline Operations: Flight Planning and Flight Dispatch
Airline Operations: Master the essentials of aviation - aircraft operational control and dispatch...
4. Personal Emergency Planning (Coronavirus - COVID-19 Edition)
Learn how to prepare for and respond to all the different kinds of emergencies that could befall you including COVID-19...
5. Medical Emergencies: Airway, Breathing, and Circulation
In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: 1) assess a basic medical patient 2) describe general pharmacologic principles and the skills associated with medication administration, 3) explain airway physiology, the assessment of the airway and available interventions for airway management, 4) identify, assess and formulate a plan to stabilize a patient with a...
6. Trauma Emergencies and Care
Welcome to Trauma Emergencies and Care. In this course, you will learn about some of the mechanics and physics of trauma on the human body, and how this can cause injury. You will continue to expand your new vocabulary with medical terminology, and learn how to describe the different injuries you may see. You will also learn about the trauma system itself- and when it is important to transport patients to a trauma center. Then we will dive into specific injuries based on what part of the body...
7. Truck Dispatcher - Working with owner operators
Work and earn...
8. Getting Started with Call Center Training
Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...
9. CertNexus Certified Ethical Emerging Technologist
The Certified Ethical Emerging Technologist (CEET) industry validated certification helps professionals differentiate themselves from other job candidates by demonstrating their ability to ethically navigate data driven emerging technologies such as AI, Machine Learning and Data Science.\n\nOrganizations and governments are seeking out ethics professionals to minimize risk and guide their decision-making about the design of inclusive, responsible, and trusted technology. An algorithm not...
10. Fintech Startups in Emerging Markets
The University of Cape Town’s specialization will give aspiring entrepreneurs the tools to understand the technological innovations and challenges the financial services industry faces in the emerging market context. The specialization covers foundations of the changing financial regulations, new technological applications like blockchain or artificial intelligence and design thinking for startups in emerging markets. Through real-world case studies, you will see how this technology can unlock...
11. Emergency Life Support First Aid Training
Learn important life saving first aid. Treatment of major illness and injuries...
12. Computer Hardware, Operating System and Networking
For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...
13. Emergence of Life
How did life emerge on Earth? How have life and Earth co-evolved through geological time? Is life elsewhere in the universe? Take a look through the 4-billion-year history of life on Earth through the lens of the modern Tree of Life! This course will evaluate the entire history of life on Earth within the context of our cutting-edge understanding of the Tree of Life. This includes the pioneering work of Professor Carl Woese on the University of Illinois Urbana-Champaign campus which...
14. The Physics of Emergence: Introduction to Condensed Matter
We know the fundamental equations governing the motion of every atom in our brain and every electron in our computers - the motion of each and every atomic and subatomic particle on planet Earth can, in principle, be calculated from well understood physical laws. And yet, the natural world (and the behavior of humans and computers alike) continues to surprise us. This is because when large numbers of objects interact together, they can exhibit qualitatively new emergent phenomena, which are not...
15. Fire Safety and Prevention Planning
Become an expert in understanding Fire Safety and Prevention Planning for your workplaces and organizations...
16. ISO 22000:2018. Food Safety Management System
Understand the requirements for a food safety management system applicable for any organization in the food chain...
17. Exploring Emerging Technologies for Lifelong Learning and Success
This learning opportunity is an open-access resource for lifelong learning. The aim is to identify the value and implications of using established and emerging technology tools for personal and professional growth and acquire strategies to develop lifelong learning habits to keep pace with technology change. This course is targeted to the needs of ALL learners, including college students, faculty, current and career-seeking professionals, and anyone from across the globe with a desire to learn...
18. CVS Health Call Center Customer Service
The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...
19. Winning Communication Skills for Telephone, Conference Calls
Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy...
20. Simulation of Call Centre Operations Using R Simmer
Introduction To Call Centre Simulation Process Create Statistical Variables Required For Simulation Define Trajectories for Call Centre Departments Define Teams, Resources & Arrivals of Calls Run Call Centre Simulation & Store Results Plot Charts & Interpret Simulation Results...